# Jenkins Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Jenkins Software - reviews, pricing plans, popular comparisons to other Continuous Integration products and more.

Source: https://www.capterra.com/p/171026/Jenkins

---

# 

 Jenkins Software Review 2026: Features, Integrations, Pros & Cons

Last updated on May 12, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Jenkins

## What is Jenkins?

On-premise and web-based continuous integration solution that provides businesses with tools to build, test and deploy projects.

## What is Jenkins used for?

[Continuous Integration](https://www.capterra.com/continuous-integration-software/)

Top alternative

Featured

Overall rating

Based on 570 user reviews

Reviews sentiment

Positive

96%

Neutral

4%

Negative

0%

Pros & cons

Flexible automated deployment options

Efficient CI/CD task automation

Frequent errors and crashes

Difficult pipeline debugging

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Jenkins?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.cloudbees.com&name=Jenkins)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Jenkins

4.5 (570)

VS.

[4.4 (15,362)](https://www.capterra.com/p/19319/JIRA/reviews/)

Starting Price

Contact vendor

Starting Price

$7.91

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.1 (570)

Ease Of Use

4.1 (6,150)

Value For Money

4.6 (372)

Value For Money

4.3 (4,385)

Customer Service

4.0 (364)

Customer Service

4.2 (4,045)

## Jenkins alternatives

Highest Rated

[GitHub](https://www.capterra.com/p/129067/GitHub/)

[4.8 (6,169)](https://www.capterra.com/p/129067/GitHub/reviews/)

Starting price

$4.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/129067/GitHub/)

[GitLab](https://www.capterra.com/p/159806/GitLab/)

[4.6 (1,218)](https://www.capterra.com/p/159806/GitLab/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/159806/GitLab/)

[Bitbucket](https://www.capterra.com/p/233341/Bitbucket/)

[4.6 (1,344)](https://www.capterra.com/p/233341/Bitbucket/reviews/)

Starting price

$3.30

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/233341/Bitbucket/)

[AWS CloudFormation](https://www.capterra.com/p/205397/CloudFormation/)

[4.5 (108)](https://www.capterra.com/p/205397/CloudFormation/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/205397/CloudFormation/)

[View all alternatives](https://www.capterra.com/p/171026/Jenkins/alternatives/)

## Who uses Jenkins?

Based on Capterra reviews from the past 4 years

Company size

Based on 166 reviews

100%

75%

50%

25%

Smallbusiness

Midsizebusinesses

Enterprise

Top job functions

Based on 166 reviews

IT & Software Development

66%

IT & Software Development

66%

Engineering

21%

Product

4%

Finance & Accounting

2%

Others

8%

Top industries

Based on 166 reviews

Computer Software

49%

Information Technology and Services

33%

Telecommunications

7%

Banking

6%

Other

5%

## Pros and Cons

Flexible automated deployment options

95% positive reviews out of 103

Most reviewers appreciate deployment features for handling multi-environment releases, cloud integration, and simplifying release processes.

Vidya P

Devops Engineer, 10,001+ employees.

"It serves as the backbone of our automation, handling everything from code checkout (Git/Bitbucket) to Docker image creation and deployment to Kubernetes clusters. While it requires some maintenance effort, its flexibility and control are unmatched for complex, custom enterprise workflows."

Frequent errors and crashes

89% negative reviews out of 38

Most reviewers indicate bugs and issues result in unclear error messages, troubleshooting difficulties, and unexpected system failures.

Efficient CI/CD task automation

96% positive reviews out of 47

Most reviewers describe automation as reducing manual work, increasing productivity, and simplifying repetitive DevOps tasks.

Difficult pipeline debugging

74% negative reviews out of 35

Most users comment log and debugging tools are slow, confusing, and make error tracing and troubleshooting challenging.

Comprehensive CI/CD build workflows

98% positive reviews out of 46

Most reviewers find build and test pipelines streamline code integration, automate QA, and accelerate deployments.

Thushan W

Software Engineer, 201 - 500 employees.

"Most of the IT companies are using jenkins to automate the SDLC that means automating steps like build, test and deploy. With jenkins we can build pipelines with customized workflows to automate."

Challenging plugin maintenance

93% negative reviews out of 27

Most users report plugin updates cause compatibility issues, time-consuming management, and frequent upgrade-related disruptions.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Continuous Delivery

4.7 (141)

75.89% of 141 reviewers that rated this feature as important or highly important

Jenkins enables you to automate code delivery and releases, integrating with tools like GitHub. Some reviewers find it saves significant time, reduces manual work, and works reliably, though a few mention setup can be tricky and newer tools may suit microservices better.

Continuous Deployment

4.7 (135)

71.11% of 135 reviewers that rated this feature as important or highly important

Jenkins helps you automate deployments to multiple environments, integrating with plugins and platforms like GitHub and Bitbucket. Some users say it streamlines releases and reduces manual effort, but a few mention setup complexity and prefer other tools for resilient deployments.

Pipeline Management

4.6 (130)

72.31% of 130 reviewers that rated this feature as important or highly important

With Jenkins, you can define, manage, and automate pipelines visually or as code. Reviewers appreciate the flexibility, ease of creating and tracking pipelines, and support for multibranch workflows, though some note complex setups require more skill and the UI may vary in usability.

Access Controls/Permissions

4.4 (119)

68.91% of 119 reviewers that rated this feature as important or highly important

You get granular access management, group-based permissions, and integration with Active Directory or LDAP. Some reviewers find it effective for restricting access, but others feel the system is less user-friendly and granular compared to modern alternatives.

Version Control

4.5 (111)

65.77% of 111 reviewers that rated this feature as important or highly important

Jenkins offers seamless integration with version control systems such as Git, Bitbucket, and SVN. Reviewers indicate it automates builds on code changes, makes version tracking easy, and supports rollbacks, though version management mainly relies on external VCS tools.

Authentication

4.4 (110)

63.64% of 110 reviewers that rated this feature as important or highly important

Verify the identity of users/devices to enable secure access

Jenkins 12 features

You get granular access management, group-based permissions, and integration with Active Directory or LDAP. Some reviewers find it effective for restricting access, but others feel the system is less user-friendly and granular compared to modern alternatives.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Application programming interface that allows for integration with other systems/databases

Track, manage and store the applications of potential future members, customers or candidates

Verify the identity of users/devices to enable secure access

Execution of software tests by leveraging automation tools

Jenkins enables you to automate code delivery and releases, integrating with tools like GitHub. Some reviewers find it saves significant time, reduces manual work, and works reliably, though a few mention setup can be tricky and newer tools may suit microservices better.

Jenkins helps you automate deployments to multiple environments, integrating with plugins and platforms like GitHub and Bitbucket. Some users say it streamlines releases and reduces manual effort, but a few mention setup complexity and prefer other tools for resilient deployments.

Detect and remove errors

Observe and track the demand, usage, progress or quality of a system, product, or user

With Jenkins, you can define, manage, and automate pipelines visually or as code. Reviewers appreciate the flexibility, ease of creating and tracking pipelines, and support for multibranch workflows, though some note complex setups require more skill and the UI may vary in usability.

Jenkins offers seamless integration with version control systems such as Git, Bitbucket, and SVN. Reviewers indicate it automates builds on code changes, makes version tracking easy, and supports rollbacks, though version management mainly relies on external VCS tools.

Features

4.5 (570)

4.5

Based on 570 reviews

## Pricing

Value for money

4.6 (372)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

4.6 (372)

4.6

Based on 372 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Jira](https://www.capterra.com/p/19319/JIRA/)[

GitHub](https://www.capterra.com/p/129067/GitHub/)[

Microsoft Azure](https://www.capterra.com/p/16365/Azure/)[

Bitbucket](https://www.capterra.com/p/233341/Bitbucket/)[

GitLab](https://www.capterra.com/p/159806/GitLab/)[

Gatekeeper](https://www.capterra.com/p/145449/Gatekeeper/)[

SonarQube](https://www.capterra.com/p/210481/SonarQube/)

## Support, customer service and training options

Customer Service

4.0 (364)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.0 (364)

4.0

Based on 364 reviews

## User reviews

Overall rating

4.5

Based on 570 reviews

Filter by rating

5(332)

4(216)

3(22)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AR

Arti R.

Engineer

Accounting

### "Reliable and Flexible CI/CD Solutio"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

May 6, 2026

Overall experience has been positive. It’s powerful, flexible, and supports extensive automation with a wide range of plugins. While setup and maintenance can be tricky and the UI feels a bit outdated, it significantly improves our CI/CD workflows once configured. Despite occasional plugin issues, it’s a reliable tool that saves time and boosts productivity for our development team.

Pros

As a Jenkins user, I like how flexible it is and how many plugins are available to fit different needs. It integrates well with our tools and helps automate builds and deployments efficiently. Once everything is set up, it saves a lot of time and makes our workflow smoother.

Cons

I find it can be difficult to set up and maintain, especially with many plugins. The UI feels outdated and not very intuitive. Managing pipelines and troubleshooting failures can take time, and plugin compatibility issues sometimes cause instability.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Manager, Test Engineering

E-Learning

### "The industry standard for CI/CD"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

April 25, 2026

Pros

Jenkins just makes it simple to run CI jobs. The pipeline syntax is easy to learn and so much better than the older UI-based jobs.

Cons

They need to update their UI/UX. Some areas feel clunky and Blue Ocean needs more administrator-level functionality.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

FM

Flavio M.

Senior QA Analyst

Banking

### "Massive Plugin Ecosystem"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 11, 2026

Pros

I think the best feature in Jenkins is that I can customise it in my way and also integrates with major tec tools. It automates build, test and deployment processes and think this boosts team productivity. It's an open source widely adopted and integrates with GitHub quite well.

Cons

Interface sometimes can be a bit challenging to understand. Should be a bit more use intuitive, so beginners can find it challenging to break through steep learning curve.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Devops Engineer

Government Administration

### "The Industry Standard for Flexible, Enterprise-Grade CI/CD Pipelines"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

January 23, 2026

I have used Jenkins extensively to orchestrate end-to-end CI/CD infrastructure for highly secure government and financial environments. It serves as the backbone of our automation, handling everything from code checkout (Git/Bitbucket) to Docker image creation and deployment to Kubernetes clusters. While it requires some maintenance effort, its flexibility and control are unmatched for complex, custom enterprise workflows.

Pros

The strongest feature is the Master-Slave architecture, which allows us to distribute heavy build workloads across multiple agents efficiently. I also rely heavily on Jenkins Pipelines (Jenkinsfile) to define our entire build-and-deploy process as code, which supports our agile development cycle perfectly. The sheer number of plugins available means I can integrate it with almost anything in our stack, from Docker and Kubernetes to SonarQube and Artifactory.

Cons

The user interface (UI) feels a bit dated compared to newer tools like GitLab CI or CircleCI. Also, managing plugins can sometimes be a headache, specifically 'dependency hell' where updating one plugin breaks another. It requires careful maintenance to keep the controller stable.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Jim C.

senior project manager

Telecommunications

### "Using Jenkins in managing CI/CD process"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

November 28, 2025

I already used Jenkins since 2012, it is my first priority in CI/CD, it can be easily used in personal projects in container, as well as big corporate level IT projects.

Pros

Jenkins is super powerful and ease to use in CI/CD, it can integrate all critical phases in checking out, building, testing and delivery.

Cons

The plugin management is still complicated and required lots of rebooting, for example. If I forgot to install git plugin, I will need to reinstall it and reboot the whole Jenkins.

Switched from

[Control-M](https://www.capterra.com/p/241953/Control-M/)

BMC control\_m requires lots of script to manage the build process, and it lacks good UI to monitor the build status.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TW

Tobias W.

Geschäftsführer

Internet

### "Erfüllt alle Anforderungen "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

October 19, 2025

Pros

Die wichtigsten Informationen sind auf einem Dashboard übersichtlich dargestellt. Mit Klick auf logs kann man sich dann bei Bedarf Details ansehen

Cons

Die Funktion 'angemeldet bleiben' funktioniert bei mir nicht. Ich muss mich regelmäßig neu anmelden.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SA

saheed a.

Software Developer

Computer Software

### "Jenkins-Pros/Cons"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

6/10

October 15, 2025

I started using Jenkins on a trial basis on my personal computer around 5 years ago. I must compared to another similar tool like TeamCity, it requires more to setup. However, in my current place of work, I have been using it on a day to day basis, and loving the experience. Its been very good and I am still developing my skills and experience.

Pros

Jenkins is a very good tool in software development and project execution. It facilitates team collaboration and integration with other tools like AWS service. It is a CI/CD tool which can ensure testing of software products before and after delivery and deployment. Its a cost effective means which removes manual efforts.

Cons

It requires a lot of skills and can be learned over several years. Unfortunately, it cannot be executed locally without a server and setup.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PS

Parth S.

QA Automation Engineer

Information Technology and Services

### "Reliable CI/CD Tool with Great Automation Capabilities"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 13, 2025

Overall, I really like Jenkins for its ability to automate the CI/CD process and integrate with all the automation tools, ensuring continuous testing and faster delivery. What I like least is that it can become a bit complex to maintain when there are many jobs and plugins involved. But with proper configuration and pipeline as code, those challenges can be managed effectively.

Pros

Jenkins is invaluable for automating the entire CI/CD pipeline. It integrates well with my Bitbucket, Maven, and Selenium and making it easy to trigger builds and run automated tests whenever there’s a code change.

Cons

What I dislike most about Jenkins is that managing and maintaining multiple Jenkins jobs can become complex over time.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MG

Mike G.

Member of Technical Staff

Computer Hardware

### "Great CI Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

September 11, 2025

Overall Jenkins is an excellent software that works well with our developer workflow. I am a big fan.

Pros

Incredibly powerful CI tool that allows us to be able to run developer test and integration test during different phrase of the dev process. The software is open source so you can easily customize it. All the community contribution went into jenkins made the software an incredible value for money

Cons

Jenkins uses their own DSL for configuring their job script, which has a high learning curve and is not the most intuitive. They could consider integrating other scripting languages if possible. Some upgrade and downgrade run into plugin incompatibility issue which is annoying.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CR

Clara R.

QA Manager

Information Technology and Services

### "Stable and flexible tool with a large plugin ecosystem."

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

September 5, 2025

My experience has been great, Jenkins is highly customizable with a large plugin ecosystem, has a strong community support, and it is highly reliable for automation testing.

Pros

Jenkins is a powerful CI/CD tool with great flexibility and stability. It’s excellent in terms of value for money, but the learning curve might be steep.

Cons

In general is a great tool, and have been in the market for a while, I would say: it seems a bit outdated and not very intuitive UI, setup and maintenance can be complex, and it has a heavy reliance on plugins.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/171026/Jenkins/reviews/)

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Popular comparisons

[GitHub vs Jenkins](https://www.capterra.com/compare/129067-171026/GitHub-vs-Jenkins)[GitLab vs Jenkins](https://www.capterra.com/compare/159806-171026/GitLab-vs-Jenkins)[Bitbucket vs Jenkins](https://www.capterra.com/compare/171026-233341/Jenkins-vs-Bitbucket)[AWS CloudFormation vs Jenkins](https://www.capterra.com/compare/171026-205397/Jenkins-vs-CloudFormation)[Bamboo vs Jenkins](https://www.capterra.com/compare/171026-253795/Jenkins-vs-Bamboo)[Jira vs Jenkins](https://www.capterra.com/compare/19319-171026/JIRA-vs-Jenkins)[Google Cloud Run vs Jenkins](https://www.capterra.com/compare/171026-268691/Jenkins-vs-Google-Cloud-Run)

[Buddy vs Jenkins](https://www.capterra.com/compare/157673-171026/Buddy-vs-Jenkins)[CircleCI vs Jenkins](https://www.capterra.com/compare/150380-171026/CircleCI-vs-Jenkins)[Codemagic vs Jenkins](https://www.capterra.com/compare/152573-171026/Nevercode-vs-Jenkins)[MuleSoft Anypoint Platform vs Jenkins](https://www.capterra.com/compare/171026-275022/Jenkins-vs-Anypoint-Platform)[Travis CI vs Jenkins](https://www.capterra.com/compare/171026-179183/Jenkins-vs-Travis-CI)[Harness vs Jenkins](https://www.capterra.com/compare/171026-186312/Jenkins-vs-Harness)[Open DevOps vs Jenkins](https://www.capterra.com/compare/171026-267175/Jenkins-vs-Open-DevOps) 

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