# Page 11 | Perk Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 11 - Is Perk the right Travel Management solution for you? Explore 421 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/171040/TravelPerk/reviews

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Perk

4.7 (421)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 16th, 2026

# Page 11 - Reviews of Perk

## Showing most helpful reviews

Showing 251-275 of 421 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

EW

Erin W.  
Working Student Science  
Medical Devices  
Used the software for: Less than 6 months

### "TravelPerk is comprehensive and easy to use"

September 26, 2022

5.0

Pros

TravelPerk is comprehensive as it combines booking travel, hotels, etc. all in one tool. It's easy to use, intuitive, and has a clean layout. It provides a lot of useful information to consider when booking travels.

Cons

This is the only software of its kind that I've used, so I have nothing to compare it to in order to identify areas for improvement. Something that I would be happy to see, however, is a location comparison of hotels relative to the point of arrival - I found myself doing this manually on Google Maps, so it could be helpful to already have that integrated in the software.

Review Source

LG

Luz G.  
Oficce and HR Manager  
Computer & Network Security  
Used the software for: I used a free trial

### "pràctico"

March 24, 2020

5.0

de momento bueno

Pros

la agilidad en comprar lo servicios que ofrece y la rapida respuesta de sus agentes

Cons

es un mal momento para todos, pero en general estamos contentos

Review Source

RM

Richard M.  
office manager  
  
Used the software for: 6-12 months

### "Boom, great tool! Quick, friendly and helpful customer services!"

April 3, 2018

5.0

safe time, and have a better overview

Pros

Easy to handle and confirm all employees business trips. All the invoices come through a catchall mail and our accounting department not hassling around to search for all the invoices

Cons

providing soon, but not yet the possibility to compare prices. Sometimes travelperk do not match the flights like other search webpages.

Review Source

PN

Paul N.  
IT Support Engineer  
Farming  
Used the software for: Less than 6 months

### "TravelPerk is excellent"

October 31, 2022

5.0

Excellent service, easy to use, I'll be happy to use it again and let others know about it.

Pros

I like the policy guidelines, easy to not go above and beyond the scope of our budget.

Cons

The GUI could be a little better looking, it's quite outdated.

Review Source

RS

Raquel S.  
Office Assistant  
Internet  
Used the software for: Less than 6 months

### "The best travel tool EVER"

November 15, 2017

5.0

Centralised costs, budget control, easiness to use, time saving.

Pros

TravelPerk is very Easy to Use, is has a Fantastic Costumer Service and Prices are fantastic...and it's improving.

Cons

If I do have to say something i would say need to ask for train tickets and some hotel that are not on the tool (Yet); and not a big Cons, just something that is being improved.

Review Source

Lydia M.  
Operations Manager  
  
Used the software for: Less than 6 months

### "intuitive service with great user experience"

November 6, 2017

5.0

Pros

Flexibility in choosing travel options to suit my own schedule. It's super easy to use and customer service have been quick to respond to any notes and questions about my bookings. Out work travel used to be a real headache and relied on last minute bookings so TravelPerk have been a game-changer for us.

Cons

Sometimes itinerary/confirmation emails are slow. Would be great if TP had a deal with airlines to give users priority boarding/seat choice as default

Review Source

ON

Oleksandr N.  
Software engineer  
Computer Software  
Used the software for: 6-12 months

### "Good and fact app to find flights, hotels for a trip"

October 24, 2017

4.0

Pros

It gives a lot of choices for flights. I can filter them by some parameters. Choice of hotels is good as well. It gives me advices if some prices are out of my company policy

Cons

Suggested me a hotel which supposed to be in 300 meters from our office. But in real it was in 9 km. So something wrong with accuracy or not clear what is that number means. Confuse a little bit.

Review Source

LG

Lauren G.  
Director, Site Network Development UK  
Information Technology and Services  
Used the software for: Less than 6 months

### "Highly recommend from a user perspective"

October 31, 2022

5.0

Pros

Very easy to use, wide variety of choice, appropriate reminders and information given, good calendar reminders. I like that the carbon is offset.

Cons

Not really much to be improved from a user point of view.

Review Source

EL

Ellen L.  
Theme Parks Specialist  
Airlines/Aviation  
Used the software for: 1-2 years

### "Great App"

October 3, 2022

5.0

Pros

App easy to use Specific updates including gate numbers for flights

Cons

No cons specifically to report, I find the system easy to use.

Review Source

AS

Angelo S.  
Founder  
Management Consulting  
Used the software for: Less than 6 months

### "Absolutely incompetent when things go wrong"

March 17, 2020

2.0

Far from a hands-off experience, don't get fooled by the ease of booking and managing your trips, if things go wrong (airline cancel a flight or reschedule it) they will leave you alone with all things booked on their name. (I've booked several flights priorly so I'm not talking from just a bad experience.)

Pros

\- It is easy to use - Well Organized invoices

Cons

\- Customer support is not able to handle issues. I reached out to them countless times and they kept telling me to wait for the situation to get solved. This didn't happen - I had two flight cancellations but their dashboard didn't update. If I wouldn't have checked the airline site I would have lost my flight

Review Source

Response from Perk

March 19, 2020

Hello Angelo, thank you for your review. At this time, the entire travel industry is experiencing an unprecedented number of cancellation requests. As such wait times have unfortunately been increased. I know that our team was able to process your request and we have confirmed this with you.

FS

Fabio S.  
Consultant  
Automotive  
Used the software for: Less than 6 months

### "Easyer than booking.com!"

October 11, 2022

5.0

Pros

TravelPerk is very easy to use, also for clerks not so used to business trips. The integration with the Company's intranet processes is very good. The choice for travel solutions is sufficiently wide.

Cons

Not all the hotels that can be found on Google Maps are included in TravelPerk search engine. If the business trip organizer has chosen a specific hotel that can't be found on TravelPerk, the reservation must be done outside of this system.

Review Source

Anxo A.  
CEO  
Computer Software  
Used the software for: Less than 6 months

### "Preferible reservar directamente con las aerolíneas o Skyscanner"

July 11, 2022

1.0

Pros

No he tenido una buena experiencia y no puedo destacar ningún punto positivo

Cons

Una de las peores experiencias online de mi vida. Vuelos cancelados, vuelos no procesados y vuelos reservados y pagados con priority, que la aerolínea luego no tenía. A dos días de vuelo, hablar con 3 agentes a lo largo de 8h para acabar resolviéndolo todo a base de pagar cantidades desproporcionadas. Nunca más, reserva manual mejor 120%

Review Source

RG

Robert G.  
Streetworks manager  
Telecommunications  
Used the software for: Less than 6 months

### "Ogi booking experience"

August 18, 2022

5.0

Able to arrange last minute overnight stay quite late in the day very efficiently. The ease of the booking and simplicity checking in is great.

Pros

Hotel booking is so simple and quick to receive authorisation.

Cons

I may not have looked properly yet but it didn't seem to provide hotel locations closest first based on my actual location at the time.

Review Source

AK

Alexander K.  
Group Architect  
Internet  
Used the software for: Less than 6 months

### "A good solution for companies"

October 11, 2022

5.0

Pros

feature reach solution, it has all an business need.

Cons

UI can be much better, some options are hard to find.

Review Source

TE

Tugce E.  
Sessional Lecturer / Doctoral Candidate  
Public Policy  
Used the software for: Less than 6 months

### "Practical yet open to improvement"

April 26, 2020

4.0

I have used it a couple of times to check for flights and found it pretty convenient for time-efficiency and access to information for flights. available

Pros

What I like most about this software is its convenience. The software is very practical and user-friendly and thus does not require high-tech skills to navigate it, which I find as an important plus.

Cons

I wish the software provided a wider range of features to better serve to the needs of users; it is open to improvement.

Review Source

JJL

Judith Jade L.  
Trainer  
Telecommunications  
Used the software for: Less than 6 months

### "Trip to Davao"

August 9, 2022

5.0

Amazing!

Pros

Easy process and the tool is very user friendly. Updates are in place as well.

Cons

The concierge part, it is not working properly. Per your support there was a known issue with approving airbnb bookings.

Review Source

LD

Luc D.  
Backend developer  
Computer Software  
Used the software for: 6-12 months

### "Good tools"

October 17, 2022

5.0

Pros

Easy to use. Just work as I expected. I like it

Cons

Nothing I don't really like about travelperk

Review Source

AH

Affoue H.  
Review Operation Specialist  
Publishing  
Used the software for: Less than 6 months

### "Easy platform to use and efficient customer service"

September 12, 2022

5.0

I created an account with Travel Perk, Logged in and book my trip to London. It was easy to use. The booking was completed in a short period of time.

Pros

It is easy to login and use for my hotel booking

Cons

As from now, there is nothing that I did not like about the software. I have not encountered difficulties using it and completing my booking. I have a great experience.

Review Source

mM

mark M.  
senior superintendent  
Construction  
Used the software for: 1-2 years

### "easy to navigate"

October 2, 2022

5.0

great i would definitely recommend to a friend

Pros

easy to navigate great way to book stays and rooms for work

Cons

none t seems easy to go through give good steps to follow

Review Source

OB

Olivier B.  
CEO  
Internet  
Used the software for: Less than 6 months

### "Perfect Partner"

December 28, 2017

5.0

Save time & money.

Pros

Team is amazing. Always available to help and provide assistance. Software is clean. Love to classify my spends per project.

Cons

Mobile version would be fantastic. i would like to be able to make bookings on mobile. Personnalize email with company layout

Review Source

DR

Daniel R.  
Product Manager  
Retail  
Used the software for: Less than 6 months

### "General impression with suggestions on some details"

September 27, 2022

5.0

Pros

Very easy to use - without prior use managed to book the whole work trip in less than 20 minutes. Great UI and convenient UX. Thanks for the great product!

Cons

Two things that caught my attention: 1. First seeing the list of possible flight options was a bit overwhelming - having 400+ options do select from is great but was a bit difficult to navigate due to the excessive amount of information. 2. Too little information about the hotel. I had to go to Booking.com to find more details and photos of my accommodation. A link to Booking.com or just some additional details about the property would be amazing.

Review Source

JC

Jaylene C.  
RDON  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Easy to use"

November 7, 2022

5.0

So much less stress

Pros

Easy to use and makes travel arrangements a breeze

Cons

Nothing I have no cons to add at this time

Review Source

🤖Viktor T.  
Product Lead  
Information Technology and Services  
Used the software for: Less than 6 months

### "\*\*\*\*\* Five Stars"

September 8, 2022

5.0

It's nice not to have to deal with airlines anymore thanks to the great customer service from TravelPerk.

Pros

Excellent UX/UI and easy to use. In most cases, travel websites are old and built with bad code, which can be frustrating for users.

Cons

Nothing really comes to mind at the moment

Review Source

LR

Liviu R.  
Mr  
Computer Software  
Used the software for: 1-2 years

### "TravelPerk makes all bookings easy to book!"

March 24, 2020

5.0

We are using TP inside the company and it's easy and straight forward. And for me as an Administrator just simplifies my work.

Pros

its fast, easy to use and excellent support.

Cons

sometimes the delay before a consultant responds.

Reason for choosing Perk

1\. easy admin 2. SAML 3. easy for employees to book.

Review Source

CA

Carlos A.  
Senior Solution Consultant  
Computer Software  
Used the software for: Less than 6 months

### "The best solution for business trips"

September 7, 2022

5.0

Pros

How easy to use, the reminders via email, not having to use my credit card to make payments... the recommendations (E.g. trains from airport to city centre)... the tool is very well thought out

Cons

Nothing at the moment to be honest! Awesome software

Review Source

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