# Page 3 | Perk Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Perk the right Expense Report solution for you? Explore 422 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/171040/TravelPerk/reviews --- Perk 4.7 (422) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 15th, 2026 # Page 3 - Reviews of Perk ## Showing most helpful reviews Showing 51-75 of 422 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Avital T. Staff Accountant Used the software for: 6-12 months ### "TravelPerk is light years better than any business travel solution in the market today" October 20, 2017 5.0 We get more visibility, less overhead and managed to save 23% on our global travel spend compared to the travel agent we were using before Pros IT JUST WORKS!!! Unlike all the old corporate booking tools out there, TravelPerk is neatly designed and lets me book a trip for myself or for others in minutes. They have a huge inventory as they are integrated not only with Amadeus and all the old GDS travel networks with Skyscanner, Expedia, Booking.com and all the online inventory we are used to finding online so I always get the best options. I don't have to browse multiple websites, it's all there in one place, with my travel information, documents, and preferences. On top of that, if anything goes south, they have an amazing 24/7 customer support so it's like having your own personal travel assistant Cons It would be great if I could check-in directly without having to be redirected to the airline website Review Source VR Verified Reviewer Supply Destination Manager Italy Leisure, Travel & Tourism Used the software for: 2+ years ### "Happy end user" September 30, 2022 5.0 Pros We can easily book each element of our business travel in one convenient app. We can see what is in policy and what not. Cons On flights I was not able to select seat. Also some flights were missing and I had to book directly Review Source RC Ross C. Product Specialist Online Media Used the software for: 6-12 months ### "What a Simplified process!" October 26, 2022 5.0 Simple... that's it... the difficulty in the booking and search process is taken away. Pros It was easy to read and the whole system was very well laid out fro start to finish Cons Nothing to honest, it was a simplified process from start to finish with each step in the process clearly laid out. Review Source JC Jesús C. Compras Pharmaceuticals Used the software for: 1-2 years ### "Agencia de viajes digital Top" May 1, 2023 5.0 Muy buen, todos los usuarios que la estan probando están muy satisfechos. Pros La facilidad de uso y la atención al cliente cuando la necesitas. La herramienta es muy facil usar y los informes son geniles, especialmente el de huella de carbona. Cons La facturación…que está provocando algunos lios en el backoffice por los impuestos de los viajes internacionales. Alternatives considered [cytric Travel & Expense](https://www.capterra.com/p/228678/Amadeus-cytric-Travel--Expense/) Reason for choosing Perk Nos pareció la más confiable. Review Source Matthew J. Administrator Non-Profit Organization Management Used the software for: 1-2 years ### "TERRIBLE CUSTOMER SERVICE" May 21, 2024 1.0 Worst experience for any company I have work with on travel Pros I would like to say something here but things have been so bad I can't. Cons Terrible communication Representatives who can't understand English Reservations that aren't accurate Review Source SM Seth M. Corporate Controller Airlines/Aviation Used the software for: Less than 6 months ### "Finally a software that works" October 20, 2022 5.0 I booked my first trip 2 weeks ago. It was simple, user friendly and efficient. It was also well priced. I had one small issue in which I reached out to the support team. They replied quickly and resolved my issue with the airline. Pros Ease of use and speed of booking. It was a pleasure to see my choices and options on the screen and be able to select what i needed to use. Cons hotel look up function. It is always so difficult to locate the hotel on a map and map the distance to an event or location. Reason for choosing Perk Travel is a great solution as we use RAMP to process our credit cards and the software is compatible to RAMP and our ERP. Review Source PCČ Precious C Č. Training Coordinator Airlines/Aviation Used the software for: 6-12 months ### "Great Service" October 31, 2022 5.0 Overall it is a great tool to use especially in business. Pros It is very easy to use, great customer service. Cons The fact that some hotels don't have taxes included and some hotels don't include breakfast. Reason for choosing Perk We tried out something new and I am glad we picked out travel . Review Source FH Fraser H. Head of Operations Computer Software Used the software for: 6-12 months ### "Has taken a lot of pain out of corporate travel but can still be improved" March 27, 2020 5.0 Customer service has been fantastic since the beginning - our sales rep \[SENSITIVE CONTENT HIDDEN\] was fantastic and helped us loads during setup and since then 99% of CS reps have been superb at solving problems fo us Pros Product is very intuitive for travellers to book travel that is within the companies budget and travel programme. The approval flow is extremely simple and centralised billing is super easy. The concierge service is great Cons The lack of flexibility can be super annoying. On the premium feature it is setup so that TP get as many premium fees as possible so if you are booking a trip for 3 people and some need train travel to the airport and some don't you need to make a separate booking. Or if they are not doing the exact same nights in a certain hotel. I get why they do it but if TP really care for customer experience they will fix this (they are very adamant they won't be changing this) Alternatives considered [Navan](https://www.capterra.com/p/169591/TripActions/) Reason for choosing Perk There is much of a muchness between them but the attention to the customer from TravelPerk was miles ahead Review Source ND Natalie D. Executive Assistant Automotive Used the software for: 1-2 years ### "Happy customer/user" August 22, 2022 5.0 We had a cyber attack and we are not able to login in all our systems and the support desk was great. Pros Stabile working, you can log in everywhere Cons nothing, I like the software very much. Review Source dF dirk F. project manager Construction Used the software for: 2+ years ### "." August 15, 2022 4.0 superb. very happy with it. Pros online easy all around travel management, hotel, plan and train. perfect!!! easy to use and fast app. Cons cost for the company, new fees introduced. Review Source MP Madison P. Event Planner Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Great product for large teams" August 16, 2022 4.0 We mainly use TravelPerk because it allows us to use the points we acquire through using the credit card system, Divvy. Pros Working with everyone at TravelPerk has been great. From answering initials questions, through implementation, and during use. I think their biggest strength is their team. Having another group to help with logistics and answer questions is fantastic. They're great at helping answer questions, and make adjustments as needed. It takes a lot of worry out of the process. Cons Visually it's not as intuitive as I would like. And sometimes after we book flights, it's hard to share all of the details with other team members. Review Source VR Verified Reviewer Waiter Restaurants Used the software for: I used a free trial ### "Research choice from user Arnold Alifeyo " January 9, 2023 3.0 YOU get discount benefits for using the software a lot Pros I like That I can make cheaper reservations Cons THE customer services are not really up to standards Review Source Eleni K. Office Manager Computer Software Used the software for: Less than 6 months ### "TravelPerk is exactly what I was wishing for! It is an immense help with corporate travel. " November 9, 2017 4.0 The benefit of a calmer mind. Pros I LOOOVE the profiles! The fact that all my colleagues' information is uploaded and I don't have to fill it in for every single ticket is a wish come true. I like the fact that each person can access their profiles and make adjustments. The fact that they do the research on their own is a life saver for both them and I. My job is done faster, easier, with no mistakes and all the information is gathered in one place. I no longer have to search my emails for tickets, hotels and the sort. I no longer have to resend and resend confirmation numbers, names, addresses. Cons I really hope you get to fix all the little issues that is stopping TravelPerk from being perfect. Review Source NV Nicolas V. IT & Admin Coordinator Computer Software Used the software for: 1-2 years ### "A tool so simple to use that you will never go back. " April 20, 2020 5.0 Implementation has been easy and flawless. It has helped us manage our Travels and Expenses like never before. Great UI and really simple to use. Monthly invoices, good pricing and probably one of the best customer support out there. Pros UI is beautiful you can tell how much work has been put into their web interface and the simplicity of booking trips is stunning. Cons Sometimes, their suppliers (Hotels) will insist that you pay your room before leaving although it has been paid already. Adding a function in the APP/ confirmation E-mail with the voucher so you can show it to the hotel would be perfect. Review Source Mariana L. Business consultant and coach Professional Training & Coaching Used the software for: 6-12 months ### "Business trips 3 clicks away" October 25, 2022 5.0 Pros TravelPerk makes it easier to find accommodation and flights for all your business trips in one single place and the filters make it easier to find what you need respecting the company policy.The approval workflow works seamlessly. Cons There is no single bad thing about the tool - everything I need works just fine. Review Source VR Verified Reviewer Territory Manager Supermarkets Used the software for: 6-12 months ### "Very Helpful for business" October 25, 2022 5.0 I think 9/10 because sometimes the response is late and I already fix the issue Pros It's a very helpful tool to search and program business travels Cons There are not all the options that I can find outside the software Review Source RD Rachana D. Senior Data Scientist Information Technology and Services Used the software for: 2+ years ### "Ease and user friendly " August 31, 2022 5.0 Its all in one platform to aid business travel plans with simplify and straight forward approach Pros convenient way of booking travel plans and payment is direct. Cons less attractive and no coupons or discounts. Sometimes the credit cards expire facing issues to employees. Review Source KP Kristina P. Senior Operations Specialist Information Technology and Services Used the software for: 2+ years ### "Outstanding Travel Management Tool" September 28, 2022 5.0 I very much enjoy the ease of travel management using TravelPerk. With a couple of clicks, my whole trip is settled, and I don't have to pay for it - my company does it for me directly. Pros The greatest thing about TravelPerk for me is that I don't need to pay for my business trips on my own and then get reimbursed. I also enjoy the option to use Concierge when a TravelPerk team member books a trip for me using my Airbnb account as a third party. It's great that I don't need to do anything really - just check-in and enjoy my stay. Cons Sometimes the prices shown on the Map search do not match the actual prices shown further on the hotel tab. Review Source MS Mike S. CEO Non-Profit Organization Management Used the software for: Less than 6 months ### "Great!" August 30, 2022 5.0 Pros Ease of use, rapid deployment and integration, transparent pricing Cons Not US focused, service reps often email pricing in foreign currency despite our account being USD. Switched from [SAP Concur](https://www.capterra.com/p/380/Concur-Expense/) Concur was outdated, overpriced, difficult for self service, and not easily integrated Review Source Paula B. CEO and Co-founder Used the software for: 6-12 months ### "Great service -Save a lot of time and hassle" October 24, 2017 5.0 Pros It's a free tool that combines the perks of searching for your own flights and hotels online (no travel agents involved, so much faster and more dynamic) plus the advantages of having all the expenses and reports in one place. They also have great support line- you can actually talk to someone (not machines) that can fix any issue with your travel, like a travel agent would do. We had to change a flight and the process was super smooth and easy. And, IT'S FREE! Cons We use Airbnb rather than hotels quite frequently.. You can ask TP support to book Airbnb, but an automatic integration with Airbnb would be nice. Review Source VR Verified Reviewer Consultant Construction Used the software for: 2+ years ### "Good efficient service" August 5, 2022 5.0 Very useful efficient and timely service. Pros Ease of use. I use the service for business and rotation travel. Every time its been my service of choice. Cons None. I found the site clean and clear to use. Review Source NK Niels K. Genaral Manager Banking Used the software for: 2+ years ### "A good solution which reduce internal effort & costs " October 12, 2022 5.0 Reduce internal effort and cost from travel management Pros Easy to handle, good support and helps to reduce internal effort & costs Cons In "Rent a car" are not all options available as you have when you book direst e.g. Sixt Review Source Nicola P. Product Manager Leisure, Travel & Tourism Used the software for: 1-2 years ### "A very useful tool to book your business trip" October 10, 2022 5.0 I enjoy this tool because it helps me a lot in creating my business trips, the overall process is good: discoverability of the options, selections, request approval and support are at very good level. Pros The flexibility of creating the trips and also the usability of the entire platform. Furthermore I noticed a very good increase of connections with Rail lines, Airlines, etc. Cons Not all combination of trains can be created, so we need to create different tickets for that. Review Source VR Verified Reviewer Developer Retail Used the software for: 1-2 years ### "Travel booking" August 7, 2022 5.0 Pros I used to book my flight tickets to switzerland and was all very easy Cons Train tickets could include maps and routes in a google maps fashion Review Source Carina R. IS Operation Manager Europe Information Technology and Services Used the software for: 6-12 months ### "When I've got an issue, the solution was immediate" March 31, 2020 5.0 My experience is really good! I've never had issues with any reservation despite of travelling very often. Customer service reacted immediately when I was left on ground in Belgium by airline cancellation. Even it was at 1 am in the morning, they booked a hotel for me and make the situation less stressful. Very satisfied with Travelperk! Pros It's very easy to use to build the trips, the addition of hotel reward cards was a plus Cons Some hotels availabilty, not easy to find roundtrips with 2 airlines. Also not being able to make some changes but having to make an entire new booking. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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