Who Uses This Software?

At SIPTRUNK.com we provide a services platform designed for companies who want to build a SIP trunking practice and a recurring revenue stream selling SIP trunking services.


Average Ratings

29 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
  • Support
    Online
    Business Hours

Vendor Details

  • SIPTRUNK.com
  • www.siptrunk.com/
  • United States

About SIP Trunking

We provide a services platform designed for companies who want to build a SIP trunking practice & a recurring revenue stream


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SIP Trunking Features

  • Call Parking
  • Call Recording
  • Contact Management
  • Encryption
  • IVR / Voice Recognition
  • Ring Groups
  • SIP Trunking
  • Unified Communications
  • Voice Quality Enhancement

SIP Trunking Reviews Recently Reviewed!


When you use SIP Trunk.Com you are a Team

Sep 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love Siptrunk.com, they have wonderful documentation to set up your SIP trunks. They also hands down have the best tech support out there. It is refreshing to be a Partner with a Company that wants to be a team with you. Alot of times when you Partner with a company you feel like you are all on your own.

Cons: I have no Cons to list, I love SIPTRUNK.Com

Overall: Being able to set up a customer, and have them up and running the same day. Saving time on trying to get someone to help you if there is a problem, SIPTRUNK.COM is always there for you.

Hosted PBX Provider Uses SIPTRUNK.COM

Aug 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: SIPTrunk.com works, its just simple. We like the ease of configuration and integration along with the fact that we have yet to experience any outage at all. This is key for our clients.

Cons: Honestly the only complaint is it is a little more expensive, but for the service and support you get it is worth the price.

Overall: Very happy with SIPTrunk.com

SipTrunking

Aug 30, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It works and is pretty painless to setup. Years of quality service and no downtime.

Cons: Other SIP providers can get fax to work, not this one. Lag on DNS queries, alternate servers in other locations would be nice so that we could streamline the route.

Overall: Easy to tie offices together and to quickly setup hosts for services and make changes to the plans.

Fantastic self-service portal

Aug 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability to manage all of your SIP trunking needs through a well designed self-service portal. No more phone calls or waiting days to have simple changes made. Updates are realtime through the portal.

Cons: No telephone support. They are responsive to emails, but sometimes you just want to be able to call someone.

SIPTRUNK

Aug 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, intuitive layout, speed of provisioning and DID acquisition

Cons: The inability of being able to allow more than one login per account.

Overall: Have had very, very few issues and those that I did have were resolved within acceptable times. I especially appreciate being able to call where others will only accept tickets.

review

Aug 30, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: appreciate the features and their tech support team

Cons: cost - at or over the cost of other vendors; have a hard time selling sip to clients when they can get each phone line for less from their cable company

Overall: na

Siptrunck.com is great

Aug 30, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: hey i love this software and love the easy of setting it up on my 3cx servers

Cons: i wish they did 3cx hosting again. i also wish there was a way they could let us set prices higher if we wanted to

Capterra-loader

Best Option for Resellers

Sep 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - Simple white-label SIP services.

- Fantastic tech. support

- Fair prices.

- Excellent reseller program.

Cons: None. I can't say I have had a single issue using and selling this service.

Overall: I have had zero issues reselling phone service with SIPRUNK.com, and their technical support team has taught me everything I need to know when it comes to setting up customers.

Saving Customers Money

Sep 07, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The advantage of SIPTrunk is the ease at which you can setup an account and be online in just minutes.

Cons: When a customer goes over their monthly allotment of minutes they don't roll over into the next higher tier plan automatically so the account has to be constantly monitored and then the plan changed manually.

Excellent Service And Support

Sep 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: As as siptrunk dealer, I am pleased with the sales and support staff. I cant site a time when there was a problem with my siptrunk service.

Overall: Siptrunk has been a great service to use with our commercial kiosks. Siptrunk has been a great service to use for hardware such as 3CX or Cisco voip gear.

great value

Sep 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Siptrunk is a great value with fantastic setvice. In over a year, my clients have not experienced an outage and have had no complaints related to the service. I highly recommend.

Cons: There is nothing I liked least about the service. They have great customer service which is a rare commodity.

Siptrunk for the win

Sep 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: How easy it was to setup and use. Did not have to be a technical person to use it.

Cons: I have no cons at this time with Siptrunk software

State of art service

Sep 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Reliability sone of the main features of the service

Cons: Could improve the web interface on some pages like choosing DID's

Overall: Exceptional service

Capterra-loader

SIPtrunk and CPDS

Aug 30, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: SIPTrunk is easy to setup with our hosted VoIP systems

Cons: its not free, just kidding no complaints

Overall: Lower cost PBX solution

Great Service!

Sep 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The service is incredible. Always have a fast response and quick resolution. Makes me wish I had more issues!

Cons: Too few issues. Not enough opportunities to speak with the great support staff.

Overall: Managed services provider with over 100 trunks.

SIPTrunk.com

Aug 30, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It was very easy to set up with the 3CX the tech support is good

Cons: The quoting tool could be better I would like to be able to save quotes

Overall: Very good we are always able to get the trunks working fast and if we need support the guys are very helpful

Capterra-loader

Great service at a great price

Sep 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the fact that I can choose between a per minute rate at a great price or unlimited also at a great price. It allows for a lot of flexibility to fit what ever the need is. Plus the per minute rate allows for an unlimited amount of calls which is great for high call volume. Their call report is also very useful. We have over 30 DIDs with them that we use for tracking advertisements and it's very easy to pull a report and see how many calls came in from which ads. Plus the DIDs are only a $1 a month once you go over the ones that you get based on your minutes purchased. Great company and service.

Cons: I haven't found anything that I don't like about siptrunk.com.

Overall: Great service overall. Their product is great and so is their support.

Capterra-loader

Easiest to use provider

Aug 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The best thing about siptrunk is their reliable service and superb customer service. Any issues I've had have been quickly resolved within less than a few hours. The ability to add a trunk through freepbx using a plug in makes the service even more valuable.

Cons: I like everything about siptrunk - I cant think of a single issue or difficulty.

Great trunking option

Sep 07, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: SipTrunk is pretty easy to set up, and has been reliable for my clients.

Cons: Would be great if they had a prepaid per-minute option for smaller customers.

SipTrunk.com is an excellent choice

Sep 07, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use and setup. Great customer support.

Cons: You can not mix unlimited channels and pay by minute.

Overall: SipTrunk.com offers a great value and excellent service.

Great value in SIP trunking.

Aug 31, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Orders are automated so you can add/remove services/products quickly without the need to wait on a sales rep. Support is also quick and helpful.

Cons: Faxing services and hardware is a little expensive.

Overall: We tested out siptrunk.com and liked it so much we moved all our clients to it after a few months.

Capterra-loader

review

Aug 30, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: SIPTrunk.com has fair and flexible pricing, reliable service, and excellent customer service. Overall pretty happy with them.

Cons: There was one occurrence of a complete outage, but was not for too long and was a while ago.

Easy Setup and reliable

Sep 04, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simple to set up with 3CX and good voice quality.

Cons: That I didn't use it sooner.

Overall: This was solved a reliability issue and also beat out pricing from the local phone company and also other cloud providers.

Capterra-loader

Preferred Partner

Sep 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Consistently good service and easy of use.

Cons: Invoicing System can be a bit confusing and I wish there were more payment options.

Capterra-loader

Nothing better

Aug 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This was simple to setup. I expected all kinds of hassles and none appeared. When I called support, an engineer answered and my question was answered quickly. That alone is awesome. Please don't change that ever!!! The minutes packages have been well suited to our customer usage and the portal is easy to understand and use. Please don't spend time on redesigning the portal because it's easy, quick and complete for our needs! Thank you.

Cons: I don't have any except maybe a nit-pic. Make it just a little easier to get context sensitive help when I'm confused about the page I'm on.

Overall: Just easy. The way things should be.

Capterra-loader

Sip trunk

Sep 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simple to use interface for order provisioning.

Cons: No direct VPN support or ability to bill on be half the clients.

Easy, Fast and Great Value

Sep 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Extremely easy, straight forward and fast process. Excellent support during and after transaction.

Cons: There is nothing that wasn't liked about this software and experience.

Overall: Excellent experience, provides a fast, effective and cost efficient option to provide DIDs.

Capterra-loader

Great Service, Good Price and very very easy to use!!!!

Sep 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: very easy to use and manage, good price and great platform for reseller!

Cons: They need create a better Q&A and support documentation.

Overall: I use this service for resell SIp trunk services whit 3CX PBX. works great!

Cheaper than POTS and just as good

Sep 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Cheaper. Works like a champ all the time.

Cons: Sometimes faxing doesn't work but most

Of the time t38 helps.