# Page 3 | SIPTRUNK.com Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is SIPTRUNK.com the right VoIP solution for you? Explore 118 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/171058/SIP-Trunking/reviews --- SIPTRUNK.com 4.7 (118) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of SIPTRUNK.com ## Showing most helpful reviews Showing 51-75 of 118 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Owner Computer Networking Used the software for: 2+ years ### "SIPTRUNK" August 30, 2018 5.0 Have had very, very few issues and those that I did have were resolved within acceptable times. I especially appreciate being able to call where others will only accept tickets. Pros Ease of use, intuitive layout, speed of provisioning and DID acquisition Cons The inability of being able to allow more than one login per account. Review Source KS Kent S. Owner Computer & Network Security Used the software for: 2+ years ### "Great sip trunking option for resellers" June 10, 2019 5.0 It allows us to provide our customers sip trunks at an affordable price. Customer service when needed has been excellent. Pros The web interface to provision and manage sip trunks and DIDs is easy to use and allows you resell the services to your customers. Cons We really have no negatives to report. Review Source DB David B. IT-Admin. Information Technology and Services Used the software for: 1-2 years ### "Great company/support" June 10, 2019 5.0 Sales and support staff are always available to assist, as needed. Pros Pros: Great support, uptime, reporting services. Cons Con: SMS-to-email is available, would be nice to have additional SMS options. Alternatives considered [OnSIP](https://www.capterra.com/p/158706/OnSIP/) Reason for choosing SIPTRUNK.com Ability to customize end-user's needs. Review Source JC Jeffrey C. Person Computer & Network Security Used the software for: 1-2 years ### "Sip trunking " January 9, 2020 5.0 Great value for the customers, outstanding call clarity works with most customers needs Pros Ease of setup,flexibility, call clarity, and awsome tech support . The value for the service was by far better. Not the cheapest around but you get what you pay for Cons The only con was the old web site, it was hard to navigate but the new updated one is easy and more user friendly Reason for choosing SIPTRUNK.com Reviews Review Source JD James D. COO Information Technology and Services Used the software for: 6-12 months ### "Sip Trunk" November 16, 2018 5.0 It is very easy to work with SIP Trunk. One of the customer rep is always very responsive to my questions and makes my life easier on setting up customers on SIP Trunk. Pros Well, it's not a software. It is a service. With that said what I like most about the service is how easy it is to set up with our 3CX systems. Cons There is really nothing I can say here. The website does the job, but feels a little dated. But with that said the site is function over form, which I prefer. You can have the most beautiful site in the world but if it does not function, it is useless. Review Source VR Verified Reviewer CEO Telecommunications Used the software for: 6-12 months ### "Afforable" November 16, 2018 5.0 Pros Ease of setup, affordable pricing and great support. We use mostly for reselling. Cons The UX seems a little dated, otherwise, love everything. Review Source JB James B. President Computer Networking Used the software for: 1-2 years ### "Great customer service and solid product offerings" June 4, 2019 5.0 Had multiple sites and customers scattered between T-1 lines other sip providers with less features. I have migrated many customers without issue Pros When I first signed up I was a little skeptical but now I've been a customer for years and the service is great. Customer support is speedy and constantly adding new features Cons None really any issue I've had was resolved very quickly Review Source TF Tony F. Directory of Communications/VoIP Information Technology and Services Used the software for: 2+ years ### "SipTrunk is a great SIP Trunk!" June 17, 2019 5.0 Great support when help is needed. No problems porting numbers, getting numbers etc. Pros straight forward pricing and easy to setup account Cons no SMS/MMS integration other than to email Reason for choosing SIPTRUNK.com Ease of use and reputation Review Source VR Verified Reviewer System Engineer Information Services Used the software for: 1-2 years ### "Stable SIP Trunking" February 13, 2019 5.0 Pros Most stable SIP trunking I have used so far. Support is quick and helpful and automated alerts are useful. I also like the fact that they give you a primary and a failover trunk to utilize. It's also great that they are 3CX approved. Cons Faxing services are little expensive. Not a big deal if you dont send/receive a lot of faxes. Review Source SL Steve L. VP Information Technology and Services Used the software for: 2+ years ### "SIPTRUNK is a great product" June 3, 2019 5.0 Pros Reliability and compatibility. Work well with our 3CX system Cons It was a bit of a trouble to setup initially but tech support was able to assist me Review Source SS Seth S. Tech Manager Construction Used the software for: 1-2 years ### "Robust and Easy to Use" June 17, 2019 4.0 Went from several other cloud VOIP providers and settled on Siptrunk for our office and VOIP installations. Pros Easy setup and billing, very easy to add trunks and clients. Cons Cost for mobile is too high. I would like to have a native 3cx integration. Review Source RT Richard T. manager Computer Networking Used the software for: 2+ years ### "excellent company" June 28, 2019 5.0 Low cost sip trunks allowing smb business to have modern systems without a huge price. Pros I deal with many companies and products. Siotrunk is by far the best I've have ever dealt with. If I have issues...which has been one in two years...they resolve the issue or help you through it without the typical "not our problem" argument. I highly recommend siptrunk. Cons I have nothing to say a out this. I guess if I had to choose so etching, they didn't invite me to their Christmas party! Review Source KH Kaleel H. President Information Technology and Services Used the software for: 6-12 months ### "It Just Works" June 3, 2019 5.0 We use Siptrunk as the exclusive SIP trunk vendor for our clients' phone systems, as well as our own. Pros After setup, it is rock-solid. I have never encountered any issues from Siptrunk's side. In fact, they even assisted when the issue was with another vendor's product. Our account rep, Will, is willing to assist with anything we need. Cons We have had a few issues with delayed responses from support and customer service for non-critical issues. Review Source JJ Jon J. Owner Computer Networking Used the software for: 2+ years ### "Quick, easy and simple" June 10, 2019 5.0 Pros Very easy to setup and configure. Very quick to get up and running Cons Nothing that I don’t like about siptrunk.com Review Source CK Chris K. Account Man Information Technology and Services Used the software for: 2+ years ### "siptrunk.com" June 10, 2019 5.0 Pros low cost, easy to use, simple to configure with any pbx Cons web interface could be designed better. very basic Review Source BV Brian V. Owner Information Technology and Services Used the software for: 1-2 years ### "Great choice for SIP Service" June 4, 2019 5.0 Great Pros Ease of use. The support staff does an amazing job. Cons The only issue I have with my customers is getting a grasp on the need to keep a positive balance for calls that are out of scope. They are just used to getting invoice for usage at the end of the month. Review Source JR Jeff R. VoIP Operations Manager Telecommunications Used the software for: 1-2 years ### "Siptrunk.com" December 3, 2018 5.0 Siptrunk.com is amazing. Technical support is great and the service just works! Pros Works perfectly, just as advertised. Easy to integrate with a variety of PBX solutions. Cons Price is a little on the higher side compared to other services but works perfectly. Review Source MT Michael T. Owner Information Technology and Services Used the software for: 2+ years ### "Great SIP Trunk Service" November 16, 2018 5.0 Overall we're very happy with SIP Trunk. It's easy and fast and reliable, just a tad expensive compared to other providers. Pros Great service and customer service/support is great, too! Cons They're a little more expensive than other SIP trunk providers, especially when it comes to toll free minutes. Review Source RR Robert R. President Automotive Used the software for: 1-2 years ### "SIPTrunk General Review" June 10, 2019 5.0 Overall a great company and great cloud platform. Pros Ease of use in the portal. Failover feature (back-up numbers). Price and package bundles. Cons Toll free number pricing is a bit high. Faxing is also a bit high as compared to eFax, etc. Review Source ED Eric D. Service Delivery Specialist Information Technology and Services Used the software for: 6-12 months ### "User friendly, affordable service with some drawbacks" June 4, 2019 4.0 Pros Its ease of use. I can have a client's SIP service (including DID selection) up within a matter of minutes. And we have full control over number inventory, 911 locations, monthly plan changes, etc. Cons Support documentation. I have had a number of issues getting SIPTrunk to work consistently with our preferred PBX (Grandstream). SIPTrunk's documentation is greatly outdated. Review Source EB Edward B. VoIP Operations Mgr Information Technology and Services Used the software for: 2+ years ### "Excellent Service & Support" November 16, 2018 5.0 SIPTRUNK.com has been an instrumental partner in deploying VoIP services to our clients. We will have a successful relations for many years to come. Thanks for all the support! Pros Flexibility of the system Robust Features Easy webGUI Cons Fax-to-email service needs to accept multiple senders. Review Source VR Verified Reviewer Small Business IT Consultant Printing Used the software for: Less than 6 months ### "Great SIP Provider" November 16, 2018 5.0 Using Sip Trunk to connect to 3CX. It connects very easy and works perfect. Pros They are helpful and respond quickly if you ever have any issues or questions. It is an easy to use interface. They also have great guides to help you set up and connect it with PBX vendors. Cons No cons. I have had only great experiences and would highly recommend. Review Source JM Jeremy M. President Computer Networking Used the software for: 6-12 months ### "Very pleased administrator and user" June 24, 2019 5.0 Stability is great, low cost and superior Tech assistance. Pros Easy adaption into my existing phone systems for multiple clients. Cons I honestly don't have anything negative to say. Reason for choosing SIPTRUNK.com Compatibility and someone was there for the whole process. Review Source JW Jeff W. President Information Technology and Services Used the software for: 1-2 years ### "Works well with resellers" June 10, 2019 5.0 Pros We have had great luck working with sales and support. We can usually work with Sales and Support teams to get our clients phones ported over to SIPTrunk with little end client interaction. Service is great after installation too, they are proactive of letting you know at the end of the month if you have exceeded the simultaneous trunks at any time during the month. Cons Think we had a delay in getting setup as a reseller, but nothing big enough that I can remember the details. Review Source JC Jeff C. Owner Information Technology and Services Used the software for: Less than 6 months ### "Very good value!" June 5, 2019 5.0 So far the experience has been good, I have been able to remove an old phone system using 4 analog lines and port 2 of the needed numbers to siptrunk.com and cancel my analog phone service, saving money on phone lines and now having a digital VoIP system! That's a win win! Pros I was needing a trunk for my 3CX server and phones, and this provided native support for the 3CX platform. Adding the trunk to the server was very easy. The quality of the trunk seems just fine, no dropped calls or audio quality issues. Cons Finding answers to my questions was difficult, I realized I had to log out of my account page before being able to get to the FAQ section of the webpage. Not very intuitive! Review Source Similar Products Featured