---
title: "ROUTEE Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about ROUTEE Software - reviews, pricing plans, popular comparisons to other Email Marketing products and more."
source_url: "https://www.capterra.com/p/171059/ROUTEE/"
page_type: "product"
language: "en"
---

# 

 ROUTEE Software Review 2026: Features, Integrations, Pros & Cons

Last updated on July 21, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

ROUTEE

## What is ROUTEE?

Routee is an all-in-one Email Platform, SMTP & email API, that enables businesses to increase sales, reduce communication costs & engage more customers. Routee, only charges you based on the volume of emails you send and gives you access to all of the PRO email features from your first email & forever without extra fees. Send personalized email marketing campaigns, set transnational updates and email automations. Get useful insights, measure your results and improve your business communication

## What is ROUTEE used for?

[SMS Marketing](https://www.capterra.com/sms-marketing-software/)[Email Marketing](https://www.capterra.com/email-marketing-software/)[Transactional Email](https://www.capterra.com/transactional-email-software/)

Top alternative

Featured

Overall rating

Based on 23 user reviews

Reviews sentiment

Positive

87%

Neutral

0%

Negative

13%

Starting price

$10.6

Per Feature, Per Month

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for ROUTEE?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.routee.net&name=ROUTEE)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ROUTEE

4.0 (23)

VS.

[4.7 (836)](https://www.capterra.com/p/153508/Omnisend/reviews/)

Starting Price

$10.6

Per Feature, Per Month

Starting Price

$16

Usage Based, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.0 (23)

Ease Of Use

4.6 (835)

Value For Money

3.9 (21)

Value For Money

4.5 (735)

Customer Service

4.4 (20)

Customer Service

4.6 (707)

## ROUTEE alternatives

[4.2 (998)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

[4.2 (530)](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[4.5 (1,143)](https://www.capterra.com/p/148516/Marketing-360/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[4.3 (711)](https://www.capterra.com/p/75130/Marketo-Lead-Management/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

## FAQs about ROUTEE

Overview

### Which roles and teams benefit most from ROUTEE?

ROUTEE is most used by executives, business owners, marketing managers, and technical teams that need reliable customer communications. Leaders use it to oversee messaging strategy and costs, marketing teams run SMS campaigns and notifications, and developers or engineers integrate APIs to automate alerts, verification, and customer engagement workflows.

Answer based on 23 reviews

Overview

### What company size and specific industries is ROUTEE built for?

ROUTEE is designed for businesses of any size, from small companies to larger organizations, that need cloud-based omnichannel communication. It is especially suited for teams with developers who want to integrate messaging and customer communication tools through API documentation, rather than for a specific industry or sector.

Features and Usability

### What are the key features of ROUTEE?

ROUTEE offers multi-channel communication across SMS messaging, email marketing, live chat, push notifications, and voice calls. Core capabilities include campaign management, segmentation, A/B testing, real-time analytics, call routing, call recording, CRM integration, and automation through autoresponders, drip campaigns, and event-triggered actions.

Integrations

### Which third-party tools and platforms does ROUTEE integrate with?

ROUTEE integrates with Adobe Commerce, CS-Cart Store Builder, Drupal, OpenCart, PrestaShop, Shopify, WooCommerce, and WordPress, plus CRM tools like Insightly, Insightly Marketing, SalesforceIQ, and Zoho ContactManager. These catalog integrations cover ecommerce, content management, and customer relationship management platforms.

Answer based on 2 reviews

Getting Started and Support

### What training and onboarding options does ROUTEE offer?

ROUTEE provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation offers written reference material and videos provide self-paced viewing for learning features and setup steps.

Answer based on 1 reviews

Getting Started and Support

### What customer support options does ROUTEE offer?

ROUTEE provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Reviewer feedback mentions customer support as part of the product’s ease of use, service quality, and low pricing, suggesting support is seen as a helpful part of the overall experience.

Answer based on 1 reviews

## Features

AI summary

Based on 20,387 Email Marketing reviews

Capterra data shows that buyers of email marketing software rank the following features as their top priorities:

-   **Email Campaign Management** (**50%** of reviewers rated this feature as critical)
-   **Campaign Scheduling** (**44%**)
-   **Campaign Analytics** (**40%**)

ROUTEE supports all three features that reviewers rate highest: **Email Campaign Management**, **Campaign Scheduling**, and **Campaign Analytics**. Together, these capabilities help businesses create and manage campaigns, send messages at the right time, and track performance results, allowing teams to improve outreach, make better decisions, and increase campaign effectiveness.

2-Way Messaging

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Send and receive text messages to communicate with clients or prospects in real-time

Automated Responses

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Automatic reply functionality for incoming messages

Mass Texting

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Send messages to multiple subscribers at the same time

Message Personalization

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Personalize text messages using templates and custom fields

MMS

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Sending/receiving messages with multimedia content like images, audio, or video over a cellular network

Scheduled Messaging

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Send individual or bulk text messages at predetermined times

ROUTEE 151 features

### All Features
- 2-Way Messaging: Send and receive text messages to communicate with clients or prospects in real-time
- A/B Testing: Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- App Notifications: Set-up notifications and alerts for mobile apps.
- Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling
- Appointment Scheduling: Schedule appointments via a calendar
- Authentication: Verify the identity of users/devices to enable secure access
- Auto-Dialer: System that automatically dials calls
- Automated Responses: Automatic reply functionality for incoming messages
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Automatic Call Distribution: Distribute/route/connect calls
- Autoresponders: Create and automatically send premade copy in response to customer messages
- Behavior Tracking: Track visitors'/audience's responses across web pages and other optimized content
- Call Center Management: Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc.
- Call Disposition: Track and report on call outcomes
- Call List Management: Manage and track all past and future calls.
- Call Logging: Collects essential call data such as call origin, call destination, call length, and other transaction details
- Call Monitoring: Listen to live phone conversations for the purpose of training and assessing agent performance
- Call Recording: Record the audio of phone conversations for quality assurance purposes
- Call Reporting: Track and report on all incoming and outgoing calls
- Call Routing: Sends voice calls to a specific queue based on predetermined criteria
- Call Scripting: Provide agents with a typical response for common call subject matter
- Call Tracking: Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number
- Call Transfer: Transfers live calls to other agents
- Callback Scheduling: Schedules callback times
- Caller ID: Identify the number and contact information of a caller before answering the phone
- Campaign Analytics: Track and interpret campaign performance metrics
- Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
- Campaign Planning: Plan and strategize marketing campaigns
- Campaign Scheduling: Set campaign schedules by selecting start, pause, and end dates
- Campaign Segmentation: Group campaigns by project, client, or campaign for better management.
- CAN-SPAM Compliance: Ensure all emails are compliant with anti-spam guidelines, as required by the CAN-SPAM Act
- Chat/Messaging: Communicate using direct chat or messages within the system
- Chatbot: AI-based platform which conducts a conversation via auditory or textual methods
- Click Tracking: Track the amount of clicks on individual products to measure campaign results
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Computer Telephony Integration: Computer-telephony integration is the use of computers to manage telephone calls
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Contact Management: Manage, organize, and store contact information
- Credential Management: Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customer History: Access previous interactions or concerns to maintain customer relationships
- Customer Segmentation: Process of dividing customers into groups based on common characteristics
- Customer Surveys: Tool to send questionnaires to customers to gauge feedback
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable CTAs: Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.)
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Data Import/Export: Import and export data to and from software applications
- Data Verification: Process of checking different types of data for accuracy to avoid errors or inconsistencies
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Drip Campaigns: Send automated marketing emails based on user actions over a predetermined period
- Dynamic Content: Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience
- Email Campaign Management: Plan, execute, and analyze email marketing campaigns
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Email Marketing: Create and send email blasts/campaigns
- Email Monitoring: Ability to oversee and optimize the operations of a mail server
- Email Templates: Pre-made examples and templates for emails
- Email Tracking: Track delivered, received, and opened emails
- Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product
- Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events
- GDPR Compliance: Ensure compliance with the General Data Protection Regulation protocols
- Geolocation: Determines the location of a device using GPS or an IP address
- Geotargeting: Geographic location of visitors determines behavior of the software
- Image Library: Store and manage images
- Interaction Tracking: Track interaction history by documenting conversations for contacts
- IVR: Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response
- Landing Pages/Web Forms: Create landing pages or online forms designed to capture new leads and prospects
- Lead Capture: Automatically identify and save contact information of potential customers
- Lead Generation: Manage the process of attracting and converting business prospects into leads
- Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process
- Lead Notifications: Real-time alerts or notifications that inform teams about new leads or prospects
- Lead Nurturing: Engage with a lead throughout the sales process by actively providing information
- Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors
- Lead Segmentation: Divide leads into buckets based on predefined criteria and routing rules
- Link Shortening: Shorten long links into custom or branded links
- List Management: Manage contacts across multiple mailing lists
- Live Chat: Ability to chat online in real time
- Marketing Automation: Automate workflows and trigger campaigns based on customer actions
- Marketing Calendar: See past and upcoming campaigns and communications in a calendar view
- Mass Texting: Send messages to multiple subscribers at the same time
- Message Personalization: Personalize text messages using templates and custom fields
- MMS: Sending/receiving messages with multimedia content like images, audio, or video over a cellular network
- Mobile Access: Access software remotely via mobile devices
- Mobile Alerts: Notifications via mobile devices
- Mobile Authentication: Verify user identity through mobile devices
- Mobile Coupons: Electronic coupons delivered to a mobile device that can be exchanged for a discount
- Mobile Keywords: Unique word that contains letters or numbers that identifies specific campaigns
- Mobile Optimization: Optimize content to ensure it is easily accessible for mobile users
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-Campaign: Manage multiple campaigns in one system
- Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.
- Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels
- Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.)
- Multi-Factor Authentication: Request two or more credentials to prove user's identity before granting access to systems
- Multi-Language: Manage and support multiple languages
- Multivariate Testing: Create many versions of emails, forms, or actions and gauge which is most effective
- Notification Scheduling: Schedule when notifications are sent
- Online Forms: Create new forms and/or use ready-made online form templates
- Personalization: Adjust communications based on previous interactions or personal preferences
- Policy Management: Create, manage, and track policies and procedures within an organization
- Polls/Voting: Enable custom polls/voting to facilitate decision-making or increase engagement
- Pre-recorded Messages: Set of pre-recorded messages for candidates that can be shared before, during and after the video interview
- Push Notifications: Trigger clickable pop-up messages
- Queue Management: Monitor wait time and abandonment for incoming requests that have not been routed
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Data: Receive data and information in real time
- Real-Time Monitoring: Active monitoring of systems, applications, or networks
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- ROI Tracking: Monitor conversion rates and analyze effectiveness and profitability of marketing efforts
- Sales Analytics: Track in detail how users interact with your campaigns and pages (scrolling, button interactions, etc.)
- Scheduled Messaging: Send individual or bulk text messages at predetermined times
- Search Marketing: Track visibility and traffic from search engines
- Segmentation: Group leads or contacts based on their specific characteristics
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Shortcodes: Short phone numbers that used to opt-in to SMS campaigns
- Single Sign On: Allow users to access multiple services after entering their login credentials once
- SMS Marketing: Send promotional campaigns or transactional messages via text messages
- SMS Messaging: Send messages via SMS
- SMS Notifications: Set-up SMS-based notifications and alerts for mobile devices.
- Social Marketing: Manage campaigns and track engagement for marketing efforts across social media channels
- Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
- Social Promotion: Market event via social media tools
- Subscriber Management: Add or remove subscribers from mailing lists
- Subscription Management: Process of managing customer subscription lifecycle for a recurring service or a product
- Survey/Poll Management: Create and administer polls and surveys
- Surveys & Feedback: Gauge satisfaction and receive information for improvement and success
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Text to Speech: Turns text into natural sounding speech
- Text-to-Win: Messaging system designed for contests and sweepstakes
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Two-Factor Authentication: Extra layer of security that requires not only a password and username but also something specific to that user
- Video Chat: Chat with your counterparts over the video in real time
- Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data
- Voice Mail: Computer-based system that allows users to send and receive voice messages
- Web Forms: Web form that allows users to enter data that is sent and processed for different reasons
- Web Notifications: Set-up notifications and alerts for web browsers and apps.
- Website Visitor Tracking: Monitor activity of individuals who visit your website using cookies
- WYSIWYG Editor: What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface

---

Get Advice

We can help you find the software with the features you need.

Features

3.8 (23)

3.8

Based on 23 reviews

## Pricing

Value for money

3.9 (21)

Free Trial

Free Version

Basic

$10.60

Per Feature,Per Month

Value for money

3.9 (21)

3.9

Based on 21 reviews

## Integrations

[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[

Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)[

Insightly](https://www.capterra.com/p/130671/Insightly/)[

Drupal](https://www.capterra.com/p/119594/Drupal/)[

PrestaShop](https://www.capterra.com/p/134005/PrestaShop/)[

OpenCart](https://www.capterra.com/p/143516/OpenCart/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.4 (20)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (20)

4.4

Based on 20 reviews

## User reviews

Overall rating

4.0

Based on 23 reviews

Filter by rating

5(10)

4(10)

3(0)

2(0)

1(3)

Mentioned topic

Sorted by most recent

DK

Danish K.

CEO

Information Technology and Services

### "10/10 and A+ for ROUTEE"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 6, 2022

i give ROUTEE 10/10. Customer service great. I like ROUTEE overall

Pros

Ease to use. I love to use this software.

Cons

I'm using ROUTEE from last 2 year ,I notice few or none problem at all.

Switched from

[SMS-iT](https://www.capterra.com/p/242072/SMS-iT/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MD

Mohammad D.

social job

Financial Services

### "Routee Is a scammer site"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

May 16, 2022

Cons

I also paid 8$, but 1 week ago but did not add it now. scammer routee. spam site.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JV

Jose V.

Director

E-Learning

### "Cheap but does not work"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

October 22, 2021

Not free trial available A real nightmare to activate an account The SMS i tried after purchasing never arrived to destination Support tickets not responded

Pros

Pricing looks great but it would be good if it worked

Cons

It does not work for sending SMS They do not respond support tickets

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TS

Tony S.

Software Developer

Telecommunications

### "One of the best SMS providers"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

January 15, 2021

I like Routee overall and will keep using it, at least for 'the-rest-of-the-world, but when I really need reliable messages, I prefer to deal with the mobile operators directly if possible.

Pros

The prices are the cheapest and most reliable I could find for the country I target the most (Malta, EU) but it seems pretty cheap and reliable for other countries as well. It is as close as you can get to integrating directly with the operator

Cons

On one occasion they promised a Direct route but in fact it was not. The messages to ported numbers were being lost and they said they fixed it after the fact but couldn't guarantee that it would not happen again. Support was fast but not enough for me to salvage the situation with my client.

Alternatives considered

[Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)

Reasons for choosing ROUTEE

Best value for money

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TO

Toni O.

CEO

Financial Services

### "Can't recommend"

1.0

Overall Rating

1.0

1.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

April 20, 2020

I was a satisfied user for several months but then suddenly Routee closed my account and did not let me export any my own data. They refused to provide/give me access to export my mailing lists or receipts.

Pros

Easy to use. Software backend looks good.

Cons

The attitude of customer service is really bad. They don't want to help at all.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

May 4, 2020

We are very sorry to hear that. As you already discussed with our support team, Routee's policy is very strict when it comes to spam campaigns to ensure transparency and after our notice, you were fully refunded. At Routee we work 24/7 to provide a seamless and secure customer experience. Secure financial transactions and preventing spam campaigns to ensure the best possible deliverability are our top priorities. We operate with leading technologies designed with the aim of providing not only the best anti-fraud service on the market but also the possibility of continuously evolving the tools created to fight the main existing attack techniques. Our Security Operations Specialists conduct transactions and spam-rate monitoring for every client, and following notice, if a client does not comply with the company's policies, gets a full refund and we terminate their access.

DJ

Dragana J.

Menager

Education Management

### "BEST RECOMMENDATIONS"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 15, 2019

Pros

I have gained very inspiring experiences with this platform. It is so easy to use. It is very functional, efficient and takes great care to satisfy all users. It is now much easier to send emails. I like that even people without much experience can easily learn to use ROUTEE

Cons

I can't find any suggestion that I can say is not good for this platform

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CB

Christos B.

Software Engineer

Computer Software

### "SMS Feature"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

July 9, 2019

People in the Insurance Industry needs to communicate with customers every day about contracts expiration dates. ROUTEE system helped in automating sending SMS messages. Made it easy and cost-effective

Pros

Good Detailed Documentation and Examples

Cons

Examples did not Include VB.NET and some errors in JSON strings

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AZ

Athanasios Z.

Marketing Manager

Renewables & Environment

### "Routee sms gateway"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 8, 2019

positive. Definitely i recommend it

Pros

it support all providers of Greece and Bulgaria low prices premade messages for customers full history and delivery report

Cons

a bit complicated. Obviously the programmers don't have in mind the user but the functionality

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MC

MINAS C.

PHARMACY

Pharmaceuticals

### "Great tool"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

June 24, 2019

It's a great tool with just a few points that could get better.

Pros

It has all kind of features, probably more than one uses, and it's operational for either small or big businessess

Cons

Its menu is a bit difficult to use when you are looking for a feature and it has some unecessary settings in some features that can be a problem

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JC

jean christophe M.

Dirtector

Medical Practice

### "FINANCE DIRECTOR"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 24, 2019

reliable for sure.

Pros

Reliable in sending sms. it is very important in medical use.

Cons

some times complicated. campaigns. function copy paste one by one not avialable. obliged to put country code in one by one sms

Reasons for choosing ROUTEE

NO

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/171059/ROUTEE/reviews/)

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