--- title: "Vocera Collaboration Suite Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Vocera Collaboration Suite Software - reviews, pricing plans, popular comparisons to other EMS products and more." source_url: "https://www.capterra.com/p/171085/Vocera-Collaboration-Suite/" page_type: "product" language: "en" --- # Vocera Collaboration Suite Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 24, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Vocera Collaboration Suite ## What is Vocera Collaboration Suite? The Vocera Platform provides an infrastructure that connects all the people and information needed to deliver patient care. The platform enables agile communications between staff, systems and data when and how they’re needed. And it brings together voice communication, secure messaging, and alarm notifications in a flexible and dynamic way. ## What is Vocera Collaboration Suite used for? [Patient Engagement](https://www.capterra.com/patient-engagement-software/)[EMS](https://www.capterra.com/ems-software/)[Fire Department](https://www.capterra.com/fire-department-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Vocera Collaboration Suite?[Manage this product listing](https://www.g2.com/products/imagetrend/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Vocera Collaboration Suite 4.0 (1) VS. [4.7 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.0 (1) Ease Of Use 4.7 (707) Value For Money 4.0 (1) Value For Money 4.5 (619) Customer Service 0.0 (0) Customer Service 4.6 (654) ## Vocera Collaboration Suite alternatives [4.3 (498)](https://www.capterra.com/p/110018/rxnt/reviews/) Starting price $32.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.1 (235)](https://www.capterra.com/p/177828/Dentrix-Ascend/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [4.6 (53)](https://www.capterra.com/p/185878/Dental-Intelligence/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.7 (31)](https://www.capterra.com/p/182271/NexHealth/reviews/) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars ## FAQs about Vocera Collaboration Suite Overview ### What company size and specific industries is Vocera Collaboration Suite built for? Vocera Collaboration Suite is designed for organizations in the health industry, especially healthcare providers and patient-focused facilities that need communication and collaboration tools. The vendor description does not specify a company size, so it appears suited to health organizations of any size that support patient engagement. Features and Usability ### What are the key features of Vocera Collaboration Suite? Vocera Collaboration Suite offers alerts and notifications, messaging, and communication management for care coordination. It also includes workflow management, real-time monitoring, and mobile access with mobile alerts. Patient-facing features include patient engagement, patient portal, patient education, and care plan management, plus customizable reports. Getting Started and Support ### What training and onboarding options does Vocera Collaboration Suite offer? Vocera Collaboration Suite provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer reference material and self-paced learning for setup, feature review, and ongoing use. Getting Started and Support ### What customer support options does Vocera Collaboration Suite offer? Vocera Collaboration Suite provides Email/Help Desk, FAQ/Forum, Knowledge Base, and Phone Support. No reviewer feedback is available to describe response times, helpfulness, or common support frustrations, so the support experience cannot be summarized beyond these listed channels. ## Features AI summary Based on 1,263 EMS reviews Capterra reviewers point to these as the patient engagement features buyers value most: - **HIPAA Compliant** (**70%** of reviewers rated this feature as critical) - **Charting** (**69%**) - **Appointment Management** (**52%**) Vocera Collaboration Suite supports **HIPAA Compliant** capabilities. In a patient engagement setting, this gives healthcare organizations a way to protect sensitive patient information while maintaining compliant communication workflows, helping teams handle coordination and patient interactions with greater security and confidence. Mobile Access 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Real-Time Monitoring 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Active monitoring of systems, applications, or networks Workflow Management 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Create, design and manage workflows for repetitive tasks Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Care Plan Management Manage the treatment plan and coordination between care providers and patients with special health care needs Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat Vocera Collaboration Suite 12 features ### All Features - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Care Plan Management: Manage the treatment plan and coordination between care providers and patients with special health care needs - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Customizable Reports: Alter the layout and content of reports - Messaging: Communicate using messages within the system - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Patient Education: Educational and medical resources that are delivered to patients online - Patient Engagement: Allows medical providers to engage patients in a variety of ways to ensure their health. - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 3.0 (1) 3.0 Based on 1 reviews ## Pricing Value for money 4.0 (1) ### Starting price Free trial not available Value for money 4.0 (1) 4.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## User reviews Overall rating 4.0 Based on 1 reviews Filter by rating 5(0) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent MH Maci H. Chief Human Resource Officer Hospital & Health Care ### "Vocera for Hospitals" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 February 22, 2023 I don't think our facility ever wants to imagine trying to operate without a Vocera device. The expanding hospital will only show how great the need is and getting these deployed to new staff is critical. Pros Our staff love having Vocera. The idea was brought to the attention of leadership through a nurse on the acute floor. This offer was necessary for our staff because of our growing facility and the need for functional and quick access to other staff members in different locations. They are easily worn around the neck or on the clip of a shirt. Cons Sometimes the Vocera can seem to be disruptive during meetings because staff always have them on - that is the point... but during a meeting that shouldn't be disrupted the device can be intrusive. A wrong click and the caller is connected through the Vocera and then the meeting may be heard. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.