# FaxCore Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about FaxCore Software - reviews, pricing plans, popular comparisons to other Fax Server products and more. Source: https://www.capterra.com/p/171100/FaxCore/reviews --- # FaxCore Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) FaxCore ## What is FaxCore? FaxCore is an award winning enterprise class fax server that offers traditional on-premise, hybrid and pure cloud fax services. FaxCore can fax enable desktop PCs, MFPs, legacy fax machines and back office applications such as Epic, SAP and many document management solutions. FaxCore is sold through an authorized dealer channel on a worldwide basis. ## What is FaxCore used for? [Fax Server](https://www.capterra.com/fax-server-software/) Top alternative Featured Overall rating Based on 6 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $60 Per Feature, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for FaxCore?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.faxcore.com&name=FaxCore) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### FaxCore 5.0 (6) VS. [4.8 (86)](https://www.capterra.com/p/197267/mFax/reviews/) Starting Price $60 Per Feature, Per Month Starting Price $300 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (6) Ease Of Use 4.8 (70) Value For Money 5.0 (6) Value For Money 4.7 (51) Customer Service 5.0 (6) Customer Service 4.8 (49) ## FaxCore alternatives Highest Rated [5.0 (39)](https://www.capterra.com/p/205161/Goldfax/reviews/) Starting price $29.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [eFax](https://www.capterra.com/p/174254/eFax/) [4.0 (70)](https://www.capterra.com/p/174254/eFax/reviews/) Starting price $18.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 71% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/174254/eFax/) [Fax.Plus](https://www.capterra.com/p/173529/FAX-PLUS/) [3.9 (30)](https://www.capterra.com/p/173529/FAX-PLUS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 77% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/173529/FAX-PLUS/) [Updox](https://www.capterra.com/p/147554/Updox/) [4.1 (117)](https://www.capterra.com/p/147554/Updox/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 75% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/147554/Updox/) ## FAQs about FaxCore Overview ### What company size and specific industries is FaxCore built for? FaxCore is designed for businesses of all sizes in the healthcare, logistics, and banking sectors that need fax server management across multiple locations. It suits organizations that rely on automated fax communication and want centralized handling of fax traffic across distributed teams or sites. Features and Usability ### What are the key features of FaxCore? FaxCore offers fax management with email to fax and fax to email, FoIP, and automated routing. It also includes audit trail, delivery tracking, status tracking, archiving and retention, compliance management, access controls and permissions, role-based permissions, Active Directory integration, API, and third-party integrations. Integrations ### Which third-party tools and platforms does FaxCore integrate with? FaxCore connects natively to Epic, Microsoft 365, Microsoft SharePoint, and SAP Business One. These catalog integrations cover healthcare, productivity, document management, and ERP workflows, giving FaxCore a focused set of third-party connections for organizations that need fax capabilities tied to core business systems. Getting Started and Support ### What training and onboarding options does FaxCore offer? FaxCore provides live online training, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer self-paced reference and step-by-step learning materials for setup and product use. Getting Started and Support ### What customer support options does FaxCore offer? FaxCore provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback on support experience is available, so no claims can be made about response times, helpfulness, or common frustrations. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Access Controls/Permissions Define levels of authorization for access to specific files or systems Active Directory Integration Integrates with Active Directory Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Archiving & Retention Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Audit Trail A record of all activities within the system, including user access, changes made, etc. FaxCore 25 features Define levels of authorization for access to specific files or systems Integrates with Active Directory Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes A record of all activities within the system, including user access, changes made, etc. Tickets are automatically assigned to specific agents based on predefined rules Identify the number and contact information of a caller before answering the phone Track and manage adherence to policies for any service, product, process, or supplier Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Manage, store and organize emails within the system or via third-party apps Send and receive emails by electronic fax Receive faxes directly in the email account Send/receive faxes through fax over IP connection Search for specific words or phrases within a document or database Compliant with HIPAA, which sets standards for sensitive patient data protection Observe and track the demand, usage, progress or quality of a system, product, or user Helps control, track and monitor printing processes Set & manage permission levels based on user roles and restrict access to only authorized individuals Track the status over time for a request, process, asset, or transaction Set up connections to third-party platforms to improve business processes Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Control system access and/or deliverability for applications and email addresses Features 5.0 (6) 5.0 Based on 6 reviews ## Pricing Value for money 5.0 (6) Free Trial Basic $60.00 Per Feature,Per Month Value for money 5.0 (6) 5.0 Based on 6 reviews ## Integrations [ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[ Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[ SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/) ## Support, customer service and training options Customer Service 5.0 (6) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (6) 5.0 Based on 6 reviews ## User reviews Overall rating 5.0 Based on 6 reviews Filter by rating 5(6) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Todd S. President Information Technology and Services ### "FaxCore is head and shoulders above he rest" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 28, 2020 The product is stable and reliable and is backed by a team of extremely knowledgable support staff that help us resolve any issues that come up, quickly and efficiently. Pros FaxCore is the most secure and feature-rich document delivery solution I've used in 25 years of being in IT Cons There are so many features, it takes a while to learn and master them, especially the ones we don't use often. Alternatives considered [GFI FaxMaker](https://www.capterra.com/p/88910/GFI-FaxMaker/) [SRFAX](https://www.capterra.com/p/186308/SRFAX/) [XM Fax](https://www.capterra.com/p/147524/XMedius/) [eFax](https://www.capterra.com/p/174254/eFax/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DW Damon W. Solutions Manager Information Technology and Services ### "Strong Software solution with excellent support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 6, 2020 Solid reliable product. After deployment, we rarely spend time on administration. Print driver is excellent for submitting large, complex jobs while reducing waste. Pros Flexibility of the Software deployment options and MFP connectors. Web Based design philosophy. Cons Could use more EMR integrations and a few more MFP connectors. Reasons for choosing FaxCore Value, Flexibility, Web Based Architecture Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MD Mark D. President Computer & Network Security ### "Faxcore for essential business communication" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 5, 2020 Fax while a very old technology, it is still valid as if need to insure the recipient receives the document securely, quickly and with verification, fax is still the easiest. Pros Faxcore was quick to set up and easy to maintain. It had several configurations offerings (On-Prem, Cloud and hybrid) allowing it to align with our business needs. Cons Honestly, I have nothing negative to offer on the product. I have used many of its competitors, and hands down for ease of use, stability and flexibility, there is nothing better. Reasons for choosing FaxCore Faster implementation, more flexibility in how the product was configured for our office. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DO Doug O. President Information Technology and Services ### "Next Generation Fax Server For Today's Internet Standards" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 3, 2020 FaxCore has been an outstanding fax server choice for our business. Support is US based. The latest version, ev6 is very modern, purposely developed for cloud deployments with a true SaaS architecture. Built on the JSON framework, FaxCore can completely live in the cloud, using Restful API, MFP, web interface or any email client. Pros FaxCore is easy to use, extremely reliable with outstanding technical support. FaxCore works well on any current Microsoft OS and Microsoft SQL Server. The MFP license supports an unlimited number of MFP devices. They were the first fax server to integrate with etherFAX and support fully encrypted faxes from end to end when using Direct Fax. FaxCore supports a HIPAA initiative for any healthcare organization. Cons In FaxCore version ev5, the web interface needed to be modernized. In the latest version, ev6, FaxCore was completely revamped from the architecture up, to provide a modern, forward thinking user interface that anyone can use to send or receive fax documents. Reasons for choosing FaxCore We looked at all of the main stream fax server applications in the market place that come up on google. At the end of the day, FaxCore was the only company and product that was built with cloud architecture and security in mind from the beginning. They are also the only fax application that includes advanced features like PDF support, web client, and data encryption at rest within the core product. The overall TCO was lower with FaxCore and we could not be happier after using it for over 7 years with etherFAX. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DW Darin W. Systems Analyst Consumer Services ### "Rollout of FaxCore to replace existing FAX software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 18, 2018 Excellent product, especially love the Cloud based system. No on-premise servers to maintain and backup. No end-user client required. Web based cloud access makes interface very userfriendly. Outlook integration with exisiting Exchange simplifies deployment. Would recommend to Anyone who wishes to have a Corporate fax solution. Pros Cloud based, no local client to maintain on end-user Outlook / Exchange integration, send fax as easily as sending an email with attachment. Easy integration with Active Ditrectory security groups. Cons None, compared to previous product of on-premise server and local PC client, FaxCore is superior in deployment and daily management. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DW Darin W. Systems Analyst Consumer Services ### "Great Cloud based Fax solution. Easy configuration and deployment." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 29, 2018 Execellent enterprise level Fax solution, allowing users to eliminate their need for analog faxing. Pros The Exchange email integration is a huge timesaver. We like the idea of sending an email as a fax, no need to install a separate Fax client or fax printer. Cons None. Having used an on-premis Fax solution for over 10 years, both as a server/card solution, then later as a Virtual server solution with Fax drivers, the email as a Fax solution is superior to our previous solution. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. 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