Who Uses This Software?

Technical Writers seeking structured authoring from a single source solution to multi-channel publishing.


Average Ratings

3 Reviews

  • 4 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $2,500.00/year
  • Pricing Details
    Lite: $2500/year + $600/user.
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Business Hours

Vendor Details

  • Jorsek
  • easydita.com
  • Founded 2005
  • United States

About easyDITA

Our flagship product, easyDITA, is a DITA standards-based Component Content Management System (CCMS) that turns your content into flexible, actionable, and manageable data. By structuring content like data, you open up a host of ways to leverage that content across your organization, including documentation, customer support, marketing, HR, regulatory compliance, and more.


easyDITA Features

  • Audio Content
  • Customizable Templates
  • Document Indexing
  • E-forms
  • Full Text Search
  • Image Editor
  • SEO Management
  • Text Editor
  • Version Control
  • Video Content
  • Website Management

easyDITA Reviews Recently Reviewed!


EasyDITA closes gaps in our doc workflow by providing much-needed features

Apr 16, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Cloud-based service with capabilities of editing files locally and all browser-based (no additional applications required, save for the local editor we already had prior to subscribing to EasyDITA).

The CMS manages links and detects broken links for us in real time, a feature that should be built-in to most tools but is unfortunately not. This helps us manage warehousing and reuse much more easily and effectively.

The software itself is straightforward and easy to learn and use, improving our onboarding process.

EasyDITA's support has been very helpful which is very highly appreciated -- the live people are knowledgeable and helpful, and the documentation is quite thorough.

The workshops are also quite informative and we'd very much love to see more demonstrations of that sort.

Cons: There's a few UX choices that might need to be re-evaluated but are not blockers (i.e. improving the status toggling, task assignment, streamlining UI for reviewers, etc).

There are essential editing functions that we would love to see in the application that we currently use in our local DITA XML editor that either do not work as well in CMS or are not available (yet?); sometimes, there are bugs with the CMS that force us to use the local application as well which is acceptable (e.g. inserting new elements in DITA topics). Occasionally, the file locking feature doesn't recognize when a file is available for locking and we need to override it manually.

Review

Apr 16, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: Unlimited free reviewer accounts

Affordable for small implementations

Cloud-based repository

Available API for integrations to exiting build infrastructures

Cons: Sometime the UI seems a bit busy.--sometimes the buttons are in the top right, sometimes the top left. I'd like a cleaner, more consistent interface.

Overall: Overall, I am very happy.

easyDITA CCMS makes our global enterprise work

May 10, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: EasyDITA is simple to get started in, easy to setup, easy to train folks to use and easy to administer.

Cons: The latest version has a few bumps to resolve to make it Chrome compatible but they are close.

Overall: Our goals were to rid ourselves of the silos and regional differences in branding, safety messages, warranty/disclaimer and processes.