# CoreScreening Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is CoreScreening the right Background Check solution for you? Explore 16 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/171114/Background-and-Drug-Screening/reviews --- CoreScreening 4.7 (16) [View alternatives](https://www.capterra.com/p/171114/Background-and-Drug-Screening/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of CoreScreening Ease of use 4.9 Customer Service 4.9 ## Showing most helpful reviews Showing 1-16 of 16 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Carter A. HR Representative Food Production Used the software for: 1-2 years ### "Great System" February 11, 2021 5.0 Great customer service, I love that a real person answers the phone and they take over any issue. I just relay the issue and later I am updated on the resolution, so helpful! Pros Saves me time, I just input name and email, the rest is handled by the candidate and CoreScreening. Cons Some issues with drug screen locations not knowing how to use the CoreScreening information/ passport. Review Source Response from CoreScreening February 15, 2021 Thank you very much for taking the time to write a review! We truly appreciate your business! LS Laurie S. Nursing Program Assistant Education Management Used the software for: 2+ years ### "CORE - Excellent Customer Service" January 7, 2021 5.0 Excellent. \[SENSITIVE CONTENT HIDDEN\] from CORE is always available and very helpful to me and the students. Pros Ease of use. Customer service always available and returns emails and calls quickly. Cons Magnus does not set-up the student sometimes. Students complain that they did not get the Magnus email. CORE flags drug test if the student does not get to the drug test appointment and has to reschedule. Reason for choosing CoreScreening The sales person was very good and was able to set-up exactly what we needed. Review Source Response from CoreScreening January 12, 2021 Thank you very much for your review! Applicant drug test expiration dates are established by the school's administrator and can be adjusted as needed. Once the expiration date is reached, the drug test is automatically flagged to make clients aware they have an applicant that is out of compliance. Please contact us directly if you need assistance adjusting your current expiration time frame. We appreciate your business! MK Maria K. Account Specialist Staffing and Recruiting Used the software for: 6-12 months ### "Quick Turnaround" January 7, 2021 3.0 I love the quick results and customer service is amazing. Accuracy of background checks are iffy, but I think it could be improved easily on the backend by not giving so many a la carte options maybe. It's not really a reliable background check if we potentially lose a large billing client due to an inaccurate background check because they will run one as well once the employee gets hired on through them. Pros You get a very quick response when you reach out to customer service and get results very quickly as well. Cons I feel like the data is incorrect at times and I have sent over documentation from public record that should have been done on CoreScreening end of things. I also do not understand the point of a background check without verifying that the information is correct. Maybe have an inclusive cost for everything so that we get accurate results from the get go. We need reliable results that we shouldn't have to second guess the accuracy. Review Source Response from CoreScreening January 12, 2021 Thank you for submitting a review! Due to time restraints and the need to keep costs down, staffing administrators commonly choose to only do the minimum database check that is low cost and has a very fast turn around time. However, the sacrifice is missed records due to not running a 7 year county search. Please discuss your concerns with your corporate office to gain approval for adjustments to your background check package. We truly value your business and will do whatever possible to assist you! For more information on the national criminal database search pros and cons, please visit our blog. VR Verified Reviewer Ministry Director Telecommunications Used the software for: 6-12 months ### "Cheacking made easy " December 30, 2018 4.0 My overall experience has been great because my coworkers and I have been able to get hired at a company called ERC due to using this software. Pros The most I like about this product is the fact that I am to check backgrounds with no problem. Also you are able to recommend others to do so as well. I love the fact that you do not have to wait long on getting back someones background information or their drug screening. This a background check that is made for easy for everyone to be able to use. Many companies should invest in this software to help them be able to hire the right people with no problem. Cons The only con is that you do not receive it in a blink of an eye. Other than that nothing at the moment. Review Source AT Amanda T. Project Services Manager Non-Profit Organization Management Used the software for: 2+ years ### "Great service - easy to use!" January 12, 2021 5.0 Each experience with Corescreening customer service has been wonderful - they are responsive, considerate and they follow through! Pros It is so easy for us to run batch report requests! We even were able to have our account customized to note individual accounts for internal tracking - this has been a real relief! Cons None at this time. I do not have any dislikes. Review Source Response from CoreScreening February 15, 2021 Thank you very much for taking the time to write a review! We truly appreciate your business! DS David S. HR Director Hospitality Used the software for: 1-2 years ### "Very satisfied with the software and service" January 7, 2021 5.0 Corescreening delivers what it promises. We have been utilizing it for over a year for our background screening needs. They have been prompt to answer questions and respond to requests. The software has been effortless and straight forward. Pros Good turnaround times, ease of use, responsiveness and support. Cons On at least one occasion our access had to be reset. Review Source Response from CoreScreening January 12, 2021 Thank you for taking the time to submit a review! We truly appreciate you business! BP Brenda P. Office Lead Staffing and Recruiting Used the software for: 1-2 years ### "Easy Access" January 12, 2021 4.0 Customer service is really helpful, after each phone call a representative made sure to follow up with an email. Pros CoreScreening is easy to use and background reports come back in a timely manner. This is key for our office!! Cons No cons at this moment, answer unavailable. Review Source Response from CoreScreening February 15, 2021 Thank you very much for taking the time to write a review! We truly appreciate your business! EM Elena M. Onboarding Supervisor Staffing and Recruiting Used the software for: Less than 6 months ### "User friendly" January 7, 2021 5.0 Pros What I like most about CoreScreening is the quick response on the backgrounds. I also like is the easiness of sending letters. Cons What I do not like is when a background is pending, I would like an ETA on when it will be completed. Review Source Response from CoreScreening January 12, 2021 Thank you for taking the time to write a review, we appreciate your business! An up to minute ETA can be found within the county search pending notes. Some county courthouses across the nation are closed due to the pandemic. As this occurs, the note will show the closure. Hope this helps! KC Karolina C. Director of HR Staffing and Recruiting Used the software for: Less than 6 months ### "New User" January 7, 2021 4.0 Pros The return time has been impeccably fast compared to our previous provider. Easy to use and user friendly. Cons Sometimes the turn around time is too delayed and affects our processes. Review Source Response from CoreScreening January 12, 2021 Thank you very much for your review! Overall, our average turn around times have remained very fast. The intermittent delays experienced are due to some county court closures due to COVID. We are hopeful this pandemic will soon be behind us! CH CORIE H. HR Staffing and Recruiting Used the software for: Less than 6 months ### "BEST BACKGROUND COMPANY EVER!" January 7, 2021 5.0 Pros THE BEST PART OF HAVING THIS BACKGROUND SYSTEM IS I KNOW THAT I CAN TRUST THEIR BACKGROUNDS AND PROTECT THE INTEGRITY OF INFORMATION. Cons ABSOLUTELY NOTHING EVERYTHING WAS PERFECT. Review Source Response from CoreScreening January 12, 2021 Thank you very much for taking the time to submit a review! HA Heather A. Dean of Health Science Higher Education Used the software for: 2+ years ### "Excellent" January 12, 2021 5.0 The ease and accessibility of CoreScreening Pros Ease accessibility. The product is great Cons none/ There is nothing that is a least favorite Reason for choosing CoreScreening EAse, Products, \[SENSITIVE CONTENT HIDDEN\] ha VERY helpful always willing to help Review Source Response from CoreScreening February 15, 2021 Thank you very much for taking the time to write a review! We truly appreciate your business! AF Alyssa F. Nursing Student Mental Health Care Used the software for: 6-12 months ### "Awesome Customer Service " December 16, 2022 5.0 Great tool for gathering personal medical information for jobs or school Pros Customer service was spectacular! Quick feedback and helpful employees. Very user friendly software Cons A bit expensive, one of the more pricey software options for medical screening Review Source AM Anne M. HR Mgr. Consumer Services Used the software for: Less than 6 months ### "CoreScreening made my job as HR Manager Easy" May 8, 2019 5.0 The total time I spent from learning about their system, getting a quote, accepting the quote, setup for the company and using it the first time was less than 3 hours. The support was fantastic and the response to questions was almost immediate. Our rep was knowledgeable and made the process work quickly. Pros The software is easy to use, there really were no questions, I was able to just get in and use it. I found it was easier than one of their competitors (GoodH\*\*\*) and I had results faster too. Cons There really is nothing that I didn't like about the software. Review Source OO Olivia O. SEC Coordinator Religious Institutions Used the software for: 6-12 months ### "Good Service" May 23, 2019 5.0 Pros It is simple to use and has clear organization tabs. Cons I have to manage 2 parishes and its a bit complicated having to switch pages before submitting a background check, if I forget, the wrong parish will be charged and cannot be changed. Review Source LA Lilia A. Safe Environment Coordinator Non-Profit Organization Management Used the software for: 6-12 months ### "Excellent costumer sevice" May 21, 2019 5.0 Pros Very Accurate, fast and precise. I love the costumer service. Cons I wish the software would notify us about changes. Review Source jL julia L. S.E.C. Religious Institutions Used the software for: Less than 6 months ### "Excellent" July 25, 2019 5.0 Pros Very easy to use. Would definetly recommend! Cons None yet!I have not had any issues with the software Review Source Similar Products Featured ## Related categories [Background Check](https://www.capterra.com/background-check-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.