--- title: "LISTSERV Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about LISTSERV Software - reviews, pricing plans, popular comparisons to other Email Marketing products and more." source_url: "https://www.capterra.com/p/171115/LISTSERV/" page_type: "product" language: "en" --- # LISTSERV Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) LISTSERV ## What is LISTSERV? Email list management solution that helps maintain and navigate opt-in lists of subscribers to marketing collateral and newsletters. ## What is LISTSERV used for? [Email Marketing](https://www.capterra.com/email-marketing-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $950 Per User, Per Year Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for LISTSERV?[Manage this product listing](https://www.g2.com/products/listserv/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### LISTSERV 4.0 (2) VS. [4.6 (539)](https://www.capterra.com/p/156699/Klaviyo/reviews/) Starting Price $950 Per User, Per Year Starting Price $20 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.0 (2) Ease Of Use 4.5 (13,495) Value For Money 5.0 (1) Value For Money 4.3 (10,234) Customer Service 5.0 (1) Customer Service 4.3 (10,023) ## LISTSERV alternatives Highest Rated [Gmail](https://www.capterra.com/p/202338/Gmail/) [4.8 (13,559)](https://www.capterra.com/p/202338/Gmail/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/202338/Gmail/) [Brevo Marketing Platform](https://www.capterra.com/p/132996/brevo/) [4.6 (3,521)](https://www.capterra.com/p/132996/brevo/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/132996/brevo/) [MailerLite](https://www.capterra.com/p/136603/MailerLite/) [4.7 (2,324)](https://www.capterra.com/p/136603/MailerLite/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/136603/MailerLite/) [Success.ai](https://www.capterra.com/p/10013316/Success-ai/) [4.8 (418)](https://www.capterra.com/p/10013316/Success-ai/reviews/) Starting price $33.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10013316/Success-ai/) [View all alternatives](https://www.capterra.com/p/171115/LISTSERV/alternatives/) ## FAQs about LISTSERV Overview ### What company size and specific industries is LISTSERV built for? LISTSERV is designed for businesses of all sizes that need email marketing, from small organizations to larger enterprises. It is used across technology, education, government, media and entertainment, nonprofit, finance, retail, and other sectors that rely on email-based communication and outreach. Features and Usability ### What are the key features of LISTSERV? LISTSERV offers click tracking for measuring link engagement, along with contact management, list management, subscriber management, and template management for organizing mailing lists and messages. It also includes a spam blocker to filter unwanted email traffic and support list maintenance tasks. Getting Started and Support ### What training and onboarding options does LISTSERV offer? LISTSERV provides in-person training for teams that want guided instruction from a trainer. This format can support setup, feature walkthroughs, and direct Q&A during the session. No other training formats are listed in the catalog data for LISTSERV. Getting Started and Support ### What customer support options does LISTSERV offer? LISTSERV provides 24/7 live rep support. Customer feedback on response speed or helpfulness is not available in the catalog data, so the support experience cannot be evaluated from reviewer comments. ## Features AI summary Based on 20,574 Email Marketing reviews Capterra data shows that buyers of Email Marketing software rank the following features as their top priorities: - **Email Campaign Management** (**50%** of reviewers rated this feature as critical) - **Campaign Scheduling** (**45%**) - **Contact Management** (**40%**) LISTSERV includes **Contact Management**, but it does not offer **Email Campaign Management** or **Campaign Scheduling**. Instead, it provides **List Management** (**37%**), which can still help teams organize subscribers and maintain audience segments more effectively. For businesses that need stronger contact organization than campaign execution tools, this feature can support cleaner list oversight and more targeted communication, helping teams keep subscriber data organized and send messages to the right groups. Click Tracking Track the amount of clicks on individual products to measure campaign results Contact Management Manage, organize, and store contact information List Management Manage contacts across multiple mailing lists Subscriber Management Add or remove subscribers from mailing lists Template Management Create, save, and re-purpose templates for emails, forms, etc. LISTSERV 5 features ### All Features - Click Tracking: Track the amount of clicks on individual products to measure campaign results - Contact Management: Manage, organize, and store contact information - List Management: Manage contacts across multiple mailing lists - Subscriber Management: Add or remove subscribers from mailing lists - Template Management: Create, save, and re-purpose templates for emails, forms, etc. --- Get Advice We can help you find the software with the features you need. Features 4.0 (2) 4.0 Based on 2 reviews ## Pricing Value for money 5.0 (1) Free Trial Basic $950.00 Per User,Per Year Value for money 5.0 (1) 5.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 4.0 Based on 2 reviews Filter by rating 5(1) 4(0) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent AN Anonymous User Creative Director Broadcast Media ### "High Barrier to Entry" 3.0 Overall Rating 3.0 3.0 Ease of Use 1.0 1.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 2/10 May 26, 2020 ListSERV was a legacy software when I came on board, and while it served the purpose, we have replaced it with MailChimp and that meets the needs of our end users while also being easier to use. Pros ListSERV manages large email send lists very well. For our use, it was very straightforward as end users to add/remove users, and send bulk emails out to our lists. Cons It may have been a result of how the software was implemented by the administrator, but the interface is not easy to get used to and it does not feel as friendly or straightforward as other, more modern clients. We also felt that without prior design experience, it is not easy to design attractive communications. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KB Kathleen B. Teacher Education Management ### "Very helpful" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 25, 2019 Pros I am new to using this and so far I am very impressed. It is very easy to build your list and make adjustments as necessary. Easy to set up and begin using. Cons I am impressed with the ease of this software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.