# Fienta Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Fienta the right Event Booking solution for you? Explore 174 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/171132/Fienta/reviews

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Fienta

4.8 (174)

[View alternatives](https://www.capterra.com/p/171132/Fienta/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 30th, 2026

# Reviews of Fienta

Ease of use

4.9

Customer Service

4.8

## Pros and Cons in Reviews

Natalja S

Sex and kink CoachConsumer Services, Self-employedUsed the software for: More than 2 years.

“I love the ticketing options, the scheduling of sales, I love the timely invoices and flexibility of payouts.“

March 28, 2026

AL

Ane L

Digital product designerInformation Technology and Services, 51 - 200 employeesUsed the software for: Less than 6 months.

“The scann vs search a person function was logically opposite. When scanning a QR it shows a green check mark, when searching a person and letting the system know they have arrived you have to take away the green check mark - that is confusing - with both occasions a person has arrived.“

July 1, 2025

BŽ

Blaž Ž

event managerEntertainment, 2 - 10 employeesUsed the software for: More than 2 years.

“enjoying using it and it helps plan and manage events fast, simple and reliable. would recomend to any type of event organizers, especially smaller ones.“

March 31, 2026

Anna A

ownerEntertainment, 2 - 10 employeesUsed the software for: 1-2 years.

“Tickets bought on Fienta quite often end up in spam and people can't find them“

March 27, 2026

RO

Riin O

ManagerSports, 2 - 10 employeesUsed the software for: I used a free trial.

“The QR/barcode scanning works reliably and the offline mode is a big advantage when dealing with unstable connections.“

May 4, 2026

RO

Riin O

ManagerSports, 2 - 10 employeesUsed the software for: I used a free trial.

“Some actions felt less intuitive than expected, and it sometimes took extra steps to complete simple tasks.“

May 4, 2026

Nikita S

Theatre directorPerforming Arts, Self-employedUsed the software for: 1-2 years.

“I especially appreciate the marketing analytics features, which allow me to track performance effectively.“

April 4, 2026

KS

Karoliina S

Product OwnerE-Learning, 2 - 10 employeesUsed the software for: More than 2 years.

“I do not like how if I copy an event - all the dates from previous events are also copied.“

July 1, 2025

## Showing most helpful reviews

Showing 1-25 of 174 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Miguel F.  
Ceo  
Entertainment  
Used the software for: 2+ years

### "Poland as a tryout market "

March 30, 2026

5.0

From their technical support to their layout, everything is thought having the final user in mind, great structure.

Pros

Fienta gave me a chance to create a community, a platform to gather people for our events something strong and trustworthy.

Cons

A few relevant updates are only available in Estonia. It would be nice to have the latest releases in Poland too

Alternatives considered

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

Reason for choosing Fienta

I have chosen to stay with fienta due to their easy to use platform and technical support

Review Source

Response from Fienta

April 1, 2026

Hi Miguel, thank you for sharing your experience with us! It’s wonderful to hear that the platform has helped you bring people together and build a strong, trusted community around your events. Glad to know the structure and support have made a positive difference for you! All the best, The Fienta team

Anna A.  
owner  
Entertainment  
Used the software for: 1-2 years

### "Easy to use with great features for marketing"

March 27, 2026

5.0

very good, easy, user-friendly. The support works well and efficient, we've been using it for more then two years now and overall are happy

Pros

built-in features for marketing analysis and sales tracking that combine really well with Meta Ads manager

Cons

fienta fee - could be lower Tickets bought on Fienta quite often end up in spam and people can't find them

Switched from

[Ticket Tailor](https://www.capterra.com/p/112510/Ticket-Tailor/)

because of the built in marketing features in Fienta

Review Source

Response from Fienta

April 1, 2026

Hi Anna, thanks a lot for sharing your experience with us! It’s great to hear that the built-in tracking and marketing tools work well alongside your campaigns, and that the platform has been easy to use over the years. We appreciate you pointing out the pricing and email delivery concerns - these are important areas, and we’re continuously working on improvements to ensure messages reliably reach inboxes and the overall value keeps getting better. All the best, The Fienta team

SM

Sharon M.  
Owner  
Entertainment  
Used the software for: Less than 6 months

### "Please fix the pay out timelines"

April 9, 2025

3.0

Overall I like the produce, its ease of use, the online platform all great - just the con re payment is the issue.

Pros

The customer service is great. Its great also to see where tickets sales are driven from. Overall the product is good - but the cons below made it unviable for me to use which is unfortunate as I would love to continue to work with Fienta.

Cons

The payouts are for all live ticket links - including future events and for a lot of producers this should be resolved (Tix4All manage to do this). Ideally you should have the option to get payment only for events within your specified timeframe. Otherwise its impossible to make and stick to an event budget. ALso a dashboard on the app to see number of tix available at a glance would be nice to have - although this would not be a deal breaker for me - if the payment issue was resolved I would be back.

Alternatives considered

[Othership](https://www.capterra.com/p/266602/Othership/)

Reason for choosing Fienta

Ease of use - I liked the product. Not too many clicks for buyers is an important feature and low ticket fees.

Switched from

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

I liked Fienta better - but now I have switched back to Eventbrite and Tix4All.

Review Source

Response from Fienta

May 15, 2025

Thanks a lot for such a thoughtful and detailed review—it really helps us see where we’re doing well and where we need to improve. We understand how crucial flexible payout options are for event budgeting, and your feedback highlights a real need we’ll take seriously. We’d truly love the chance to welcome you back in the future with a setup that works better for you.

Nikita K.  
Founder  
Entertainment  
Used the software for: 2+ years

### "great ticketing platform - easy to use, fast, reliable and affordable"

April 10, 2026

5.0

Great experiences with customer support, whenever there's any questions or issues - I can always count on response within few hours

Pros

Fienta is one of the most user-friendly ticketing platforms out there. It's easy to use, creating events takes 4-5 times faster than on other platforms It also has affordable, transparent pricing which is a great value for small businesses like myself and my customers.

Cons

It misses some of the features, e.g. no easy way to provide video on a page but that isn't deal breaker

Alternatives considered

[Ticket Tailor](https://www.capterra.com/p/112510/Ticket-Tailor/)

Reason for choosing Fienta

it was much easier to set up fienta than the alternatives

Switched from

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

It's cheaper and easier to use vs eventbrite.

Review Source

BŽ

Blaž Ž.  
event manager  
Entertainment  
Used the software for: 2+ years

### "great service with one of the lowest fees in the industry"

March 31, 2026

5.0

enjoying using it and it helps plan and manage events fast, simple and reliable. would recomend to any type of event organizers, especially smaller ones.

Pros

Fienta offers a great service that is both affordable and easy to use. You can adjust events with ease and it works really well. creating personalized links, discounts, free tickets. it's all very intuitive. Buyers can pay with almost any way possible and also report the process being simple. The beat platform to sale tickets we used so far and also the cheepest, especially for events with lower ticket prices. Emails to customers can be customised and managed well. Also able to keep a list of subscribers with personalized policy. I do feen the security is there and had no issues in the years i used it. and i haven't experienced any bugs or down time.

Cons

maybe sometimes things are a bit tricky to find but the AI assistant works well. some things could be a bit more customizable.

Alternatives considered

[TicketSpice](https://www.capterra.com/p/146463/TicketSpice/)[Ticket Tailor](https://www.capterra.com/p/112510/Ticket-Tailor/)[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

Reason for choosing Fienta

cheeper and much simpler to set up. all in one solution with payment process, event creation and integration.

Review Source

Response from Fienta

April 9, 2026

Hi Blaž, Thank you for such a detailed and thoughtful review! It’s great to hear that the platform has been reliable and easy to manage over time, especially with the flexibility around setup, communication, and payments. We appreciate your notes on navigation and customization—this is valuable feedback and something we’ll continue improving. Thanks again, The Fienta team

DS

Dilek S.  
Musician  
Music  
Used the software for: Less than 6 months

### "Lean and easy-to-navigate system, quick support response"

April 9, 2026

5.0

Excellent! As a beginner in event management that is one thing less to worry about as everything is easy to navigate without much pre knowledge necessary.

Pros

\-lean page layout, nothing is distracting, focused working is really easy -quick payouts that keep my liquidity in a good place

Cons

Figuring out the discount code system, I still havent figured out what the difference of max ticket vs max order means

Alternatives considered

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

Reason for choosing Fienta

I wanted to do my booking in a more ethical way. Not sure if eventbrite is part of ticketmaster, of which i am not a fan.

Review Source

Deniss S.  
Team leader  
Events Services  
Used the software for: 2+ years

### "Clean, powerful, and incredibly easy to use"

March 28, 2026

5.0

Fienta has been a consistently reliable and efficient platform for managing events and ticket sales. The workflow is smooth, the interface is well thought out, and it significantly reduces the time spent on technical setup. What makes a real difference is the quality of support — quick, competent, and solution-oriented. Overall, it’s one of the best ticketing tools available for event organizers.

Pros

Extremely user-friendly interface with a very intuitive admin panel — everything is easy to set up and manage without unnecessary complexity. The platform is stable and reliable, with no critical bugs in day-to-day use. Customer support is outstanding: fast, responsive, and genuinely helpful in solving real issues. Also great value for money compared to other ticketing solutions.

Cons

Nothing significant to note. In rare cases, weekend requests (such as urgent payouts or support inquiries) may be processed on the next business day, which is understandable and in line with standard industry practices.

Review Source

Response from Fienta

April 1, 2026

Hi Deniss, thank you so much for sharing such a thoughtful review! It’s great to hear that the platform has made event management smoother and saved you time, while the support team has been able to step in effectively when needed. We appreciate your note about weekend requests - this is valuable feedback, and we’ll keep looking at ways to improve responsiveness while maintaining quality support. All the best, The Fienta team

Natalja S.  
Sex and kink Coach  
Consumer Services  
Used the software for: 2+ years

### "Very convenient and easy to understand service "

March 28, 2026

5.0

Have been using it for selling tickets to events, workshops, lectures in the Baltic countries mostly. Super satisfied how everything is structured, you just post and everything else they handle. I love the ticketing options, the scheduling of sales, I love the timely invoices and flexibility of payouts. Very convenient and easy to understand.

Pros

Simplicity and embedded functions in the platform, everything is structured. Reliable billing and invoices. Communication with notifications and in case of issues is usually fast and effective. Fees are reasonable for the delegated functions.

Cons

I wish it would be even bigger, to provide bigger market audience. I lack categories of events, since my area of work is niche all the events go under "other", so updating that list according to what is being offered on the platform would help with inclusivity and search.

Alternatives considered

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

Reason for choosing Fienta

Fienta is more popular in the Baltic Region

Review Source

Response from Fienta

April 1, 2026

Hi Natalja, we truly appreciate you taking the time to share such detailed feedback! It’s great to hear that the structured setup, smooth communication, and reliable billing have made managing your events across the Baltics so convenient. Your thoughts on expanding reach and improving event categories are very valuable - we understand how important visibility and accurate classification are, especially for niche events, and we’ll keep working in that direction. Thanks again, The Fienta team

Alexandr M.  
Director  
Entertainment  
Used the software for: 1-2 years

### "The best service at the moment"

March 27, 2026

5.0

The customer support is very responsive. All questions are answered promptly and any issues are resolved.

Pros

A very easy-to-use service. Even a novice organizer will find it convenient. There's also a very convenient payout system - you can request a payout for sold tickets several times a month.

Cons

At the moment, I can't complain about anything. The only thing I would like is if they had stationary checkouts in supermarkets, like one of their competitors has.

Review Source

Response from Fienta

April 1, 2026

Hi Alexandr, thank you for taking the time to leave such a kind review! It’s great to hear that the platform feels intuitive even for first-time organizers and that the flexible payout setup has been useful. We really appreciate your suggestion about physical checkout options - it's a valuable idea and something we’ll keep in mind as we continue improving. Glad to know our support team has been quick and helpful whenever needed! Cheers, The Fienta team

Nikita S.  
Theatre director  
Performing Arts  
Used the software for: 1-2 years

### "Good ticketing tool for independent projects."

April 4, 2026

5.0

As an independent theatre producer, I handle most processes myself, and Fienta has become an essential tool for organizing my ticket sales. It is incredibly intuitive and saves me a lot of time. I especially appreciate the marketing analytics features, which allow me to track performance effectively. Aside from the current payout challenges in Georgia, it remains the most convenient and professional platform for my events.

Pros

I love the user-friendly interface and the well-organized dashboard. It allows me to make quick edits to my events on the fly. The customer support is also excellent—highly professional and very responsive.

Cons

The only downside is a recent change in their payment provider. Previously, payouts to Georgia were seamless, but the new operator currently doesn't support transfers to Georgian banks. This creates an extra hurdle for local organizers who rely on direct payouts.

Review Source

Response from Fienta

April 9, 2026

Hi Nikita, thank you for taking the time to share such a detailed experience! It’s great to hear that the platform helps you manage everything efficiently and supports your work as an independent producer. We understand how important smooth payouts are and appreciate you highlighting the situation in Georgia—this is something we’re actively looking into improving. Thanks again, The Fienta team

MV

Max V.  
Producer  
Performing Arts  
Used the software for: 2+ years

### "Fienta is amazing for selling comedy tickets"

April 9, 2025

5.0

I actively recommend Fienta to other indie organizers. My experience with Fienta has been amazing, compared to the ticket platform I used previously. On the rare occasions where I did run into an issue, I was able to reach support quickly, my issues were taken seriously and I was treated as a human instead of having to deal with an AI chatbot. I value my relationship with Fienta and it has allowed my business to grow.

Pros

Being able to offer iDeal as a payment option in the Dutch market is a huge plus when it comes to competing services. Especially in The Netherlands, where Paypal is not common and Credit Cards are still niche. This is what got me two switch to Fienta in the first place. The customer service is great! Every time I ran into an issue Fienta has been super quick to respond. The website is fast, fixing or adjusting anything is achieved very quickly. Logging in is quick and painless, unlike some competitors. The fees are fair and affordable for smaller, indie organisers. The insights in ticket and sales data have had a powerful effect on my business, equally so the option to offer opting-in to an e-mail list.

Cons

I think the refund process is currently not customer-friendly. In the ticket e-mail it is not very clear for ticket holders on how to get a refund by clicking on 'Ticket order'. It is not as intuitive as it should be. As an organizer, I receive messages on our social media from customers asking if it's possible to get a refund.

Alternatives considered

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

Reason for choosing Fienta

(I picked Eventbrite again but I meant to add Stager and Tix4all - Dutch ticket platforms) I chose Fienta initially because of ease of use, affordable fees and a more streamlined experience. I have been super happy so far.

Switched from

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

I ran into issues moving from a donation-based to a paid event, where I had to sell tickets through social media ads. Eventbrite did not allow iDeal payments through the Meta apps, which is where my ads were. The website was also frustratingly slow.

Review Source

Response from Fienta

May 20, 2025

Thanks so much for the detailed and thoughtful review — really awesome to hear how well things have been working out for your comedy events! Also, big thanks for pointing out the refund flow — we're already thinking about how to make it smoother, so your feedback is super helpful.

KK

Kristine K.  
Project Manager.  
Sports  
Used the software for: 2+ years

### "Easy and user-friendly!"

April 9, 2025

5.0

I've been using this platform for several years. It's really convenient and, most importantly, fast. We host recurring events, so I really appreciate the ability to copy a previous form and simply modify it as needed

Pros

Creating a registration form is very easy – everything is clear, user-friendly, and simple to follow.

Cons

I don't like that it's not possible to assign a discount code to each ticket individually. There is no option to send a unique follow-up registration code for each individual ticket. There is no option to generate a separate email for each ticket that the participant receives after purchase. Sometimes the content needs to be different.

Switched from

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)

We did switch from company Mobilly. More expensive. Limited options for asking different questions in the registration form. No way to track which discount codes have been used.

Review Source

Response from Fienta

May 19, 2025

Thanks for taking the time to leave such detailed feedback! It's great to hear you've found the platform quick and efficient—especially for recurring events. Your suggestions about discount codes and personalized emails are incredibly helpful, and we’ll definitely keep them in mind as we continue improving the platform.

DR

Dāvis R.  
Digital Project Managment  
Events Services  
Used the software for: 1-2 years

### "Event ticketing & CRM solution for the modern age"

April 9, 2025

5.0

Was looking for an alternative to the dominant local ticketing platforms, and Fienta stood out for its flexibility. The Fienta team has been enormous support with our transition to both fully switching to their platform and also to the events that have event sales in multiple platforms.

Pros

Unmatched flexibility compared to other event ticketing platform leaders in the Baltics - the ability to customise every detail through the CMS and effectively manage participant retention via their CRM.

Cons

The platform is still relatively small in the region, and other platforms may offer more marketing related features. However, this is more of an industry wide issue rather than a flaw specific to Fienta.

Alternatives considered

[Eventcube](https://www.capterra.com/p/193900/Eventcube/)[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[TicketLeap](https://www.capterra.com/p/14204/TicketLeap/)

Reason for choosing Fienta

Look and feel of the platform, % rate, local product, amazing customer support

Review Source

Response from Fienta

April 15, 2025

Thanks a lot for taking the time to leave a review! We're really glad to hear that the platform's flexibility and CRM tools have supported your goals, and that the ability to fine-tune every detail has stood out for you. Appreciate your perspective on marketing features — it's insightful and definitely something we're keeping in mind as we grow.

GW

Gemma W.  
Manager  
Child Day Care Services  
Used the software for: 2+ years

### "Time-saving and user-friendly"

April 9, 2025

5.0

It's a fantastic tool for my business, making selling tickets for my events easy

Pros

Ease of use, it's quick and easy to make changes to payout settings, ability to duplicate events.

Cons

Nothing really! I think I had a problem getting payouts sent to one of my bank accounts once

Alternatives considered

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

Reason for choosing Fienta

Price and ease of use, nice looking interface

Review Source

Response from Fienta

May 15, 2025

Thanks a ton for your kind words! We're so pleased to hear that Fienta has helped streamline your ticket sales and made managing events more efficient for your business. Appreciate you mentioning the one-time payout hiccup—these occasional issues help us keep improving. Always here to make things as smooth as possible!

SG

Sander G.  
Co-Founder  
Information Technology and Services  
Used the software for: 2+ years

### "Co-Founder & CEO"

April 9, 2025

5.0

Only positive and suggesting it to friends.

Pros

I love the ease of use and very clear UI.

Cons

When setting up tickets whose prices rise over time, the only way to do this is to create copies of tickets, which is a bit too much manual work if you have 3+ tiers.

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

Actually, none of those listed, but Enter.xyz. Switched as they went bankrupt, and we came back to Figma. Only used them before due to their NFT ticketing support.

Review Source

Response from Fienta

May 19, 2025

Thanks for the kind words and for recommending us to others—it really means a lot! We're glad the interface and usability hit the mark for you. Your point about multi-tier ticket pricing is well taken—thanks for flagging that as an area we can improve.

DD

Daniel D.  
Founder  
Events Services  
Used the software for: 1-2 years

### "Fienta as a data dashboard"

July 1, 2025

5.0

Amazing, it is very clear and works super intuitive. Besides that it doesn’t bother clients with hidden fees and unnecessary costs like eventix, just one clear price

Pros

The data collection freedom. Making the UTM’s is essential in streamlining sales. It made our business much more efficient

Cons

Limited in designing emails and having a separate guestlist. Right now tickets are added to paid tickets which creates less overview

Review Source

Response from Fienta

July 14, 2025

Thanks so much for this detailed feedback! It’s great to hear that the UTM tracking and clear pricing have helped make things smoother and more effective for your team. Your points about email design and guestlist separation are well taken—those are areas we’re actively thinking about, and your input helps us prioritize better.

RI

Richard I.  
Consultant  
Hospital & Health Care  
Used the software for: 2+ years

### "Perfect for my event needs! "

April 9, 2025

5.0

Brilliant service and product. Meets all my needs.

Pros

Ease of use. Simple and neat design. Excellent support by the team.

Cons

No app available which would help for quick modifications or being able to see how many tickets sold at a glance.

Switched from

[Wix](https://www.capterra.com/p/169007/Wix/)

Costs - I don’t need monthly subscriptions as I only organise a few events per year. Fienta met that need.

Review Source

Response from Fienta

May 20, 2025

Really appreciate you taking the time to share this! Glad to hear the platform fits your needs so well and that the clean setup and support have been working great for you. Totally hear you on the app suggestion — having quicker access on the go would definitely be handy. It’s valuable input and something we’ll keep in mind as we plan ahead.

MA

Meryem A.  
Manager  
Online Media  
Used the software for: Less than 6 months

### "A Seamless, Reliable Platform with Exceptional Support"

December 11, 2025

5.0

My overall experience with Fienta has been outstanding. Setting up events, managing attendees, and processing registrations all happen smoothly and without unnecessary complexity. The platform is reliable, secure, and thoughtfully built, which makes the organizational workflow significantly easier. Fienta’s support team deserves special recognition for their quick, attentive, and genuinely helpful communication. I felt supported at every step. I will definitely continue using Fienta for future events and highly recommend it to others

Pros

What I appreciated most about Fienta is its remarkable simplicity combined with a very polished, intuitive interface. The platform makes the entire event-management process clear and efficient, and the support team is exceptionally responsive, kind, and solution-oriented. It truly feels like a service designed with the organizer’s needs in mind.

Cons

There is very little to criticize. If anything, I would welcome a few more advanced analytics options, but this is more of a suggestion for future development than a drawback. The overall experience remains excellent.

Review Source

Response from Fienta

January 22, 2026

Dear Meryem, Thank you very much for taking the time to share such a thoughtful and detailed review. We truly appreciate your kind words about Fienta’s simplicity, reliability, and overall user experience. We also appreciate your suggestion regarding more advanced analytics. Feedback like this is invaluable to us and helps guide our future product development. Thank you again for your trust and recommendation. We look forward to continuing to support you and your future events. Warm regards, Team Fienta

JR

Janne R.  
Õppekorraldus  
Performing Arts  
Used the software for: 2+ years

### "Working with Fienta"

July 1, 2025

5.0

With Fienta I have had mostly good experience, if there is any questions they are very reachable and helpful.

Pros

With Fienta it is very easy to make your event public. It is simple to understand and work with. You can modify tickets types as needed regarding of the event you are organising.

Cons

At this point I havent had anything that I dislike about Fienta. I think it is very simple and easy to use for both the event organiser and for event ticket buyers.

Review Source

Response from Fienta

November 29, 2025

Hi Janne, Thank you so much for your kind words and for taking the time to share your experience! We’re really glad to hear that Fienta has been easy to use for both your team and your ticket buyers. If you ever have questions or ideas, we’re always here and happy to help. Thanks again for being with us! Team Fienta

MS

Markus S.  
Manager  
Music  
Used the software for: 2+ years

### "So far ahead of their competition!"

May 2, 2025

5.0

Fienta is so far ahead and so much better than any other ticketing service we have used that it sometimes makes us laugh in disbelieve. They are quicker, more fan friendly, more organiser friendly, more respnsive and just overall easier to use. Whenever I show this to other people in the music business they can't believe it at first themseles. Highly recommended.

Pros

Ease of use Low fees Great User Interface Responsive support Data Analytics Customization Options Fast payments

Cons

Nothing - they really are that good! Maybe allow for bundling tickets and dynamic ticketing prices without having to contact support fist.

Review Source

Response from Fienta

May 13, 2025

Thanks a ton for the fantastic review — we’re genuinely happy to hear how well Fienta is working for you! It’s great to know the ease of use, low fees, and responsive support are making such a strong impression. Your suggestion about self-managing bundled and dynamic pricing is spot-on, and we’ll keep working to make those features more accessible without needing to reach out.

AC

Arturs C.  
Lector  
Education Management  
Used the software for: 1-2 years

### "Fienta is good, but a lot to do more to make it better"

April 9, 2025

4.0

Well, i still have some questions: the email system is sometimes broken, a contact between customer and seller is not at its best and still there are some bugs to be fixed. But i will continue using it, because of the commission and recognition among customers

Pros

It’s easy, comfortable in use and quite clear

Cons

It’s comfortable and almost stabile. It provides services around the most countries of the world

Review Source

Response from Fienta

May 15, 2025

Thanks so much for taking the time to share your thoughts! We're happy to hear that the overall experience feels smooth and intuitive for you. We truly appreciate your honest input—issues like occasional email glitches and room for improvement in communication channels are definitely on our radar. Your continued support means a lot, and we're committed to making things even better.

AV

Antoon V.  
Condottiere  
Fine Art  
Used the software for: 2+ years

### "5 ( Five ) stars !"

April 10, 2025

5.0

Great site. It works flawlessly and silently in the background. Never need to worry about it.

Pros

It's very easy to add events, discountcodes, send mails to clients and get paid. It does what it promises and more!

Cons

There is no real solution for monthcards.

Review Source

Response from Fienta

May 14, 2025

Huge thanks for the glowing review! We're really happy to hear that setting up events, managing discounts, and communicating with attendees has been smooth and reliable for you. Appreciate your note about month cards—noted as a valuable idea for future development.

EV

Ello V.  
Administrator  
Museums and Institutions  
Used the software for: 1-2 years

### "Comfortable ticket sales portal"

April 16, 2025

5.0

In general the system is really good and comfortable to use for both seller and customers. The information about sales can be easily tracked.

Pros

Comfortable to use and the information about sales can be easily tracked. also refunds are easy to make.

Cons

Some info is hard to add/hard to find from the tickets afterwards (for example if the ticket purchase requires adding additional info, like buyer's name, it is not visible on the ticket)

Review Source

Response from Fienta

May 13, 2025

Thanks a lot for your feedback — we’re really happy to hear that Fienta has been smooth and convenient for both you and your ticket buyers! It's great to know that tracking sales and processing refunds has been straightforward. Your comment about visibility of additional buyer info on tickets is very helpful — we’ll look into improving that experience.

ID

Irina D.  
Head of Production  
Entertainment  
Used the software for: 1-2 years

### "Great service!"

July 7, 2025

5.0

Overall, as a user I enjoyed the service and also promoted for my other projects and now my current workplace. My colleagues are happy with the system.

Pros

Everything is intuitive and rather easy to use. Also financial reports have all the needed data. Moreover, we are now using all the date from Fienta to understand our customers better.

Cons

Copying events and only changing the date to make the process of getting all tickets on sales quicker. It would be easier if there was an option of creating numerous events by just adding dates to the first one.

Review Source

Response from Fienta

July 9, 2025

Hi Irina — thank you for your review and recommendation! Your suggestion on bulk event creation is very helpful and I’ve shared it with our product team. If you have any other ideas or need anything else, please let me know.

LMP

Laura Marii P.  
Chief organizer  
Performing Arts  
Used the software for: Less than 6 months

### "Using Fienta as an event organizer"

April 16, 2025

5.0

Fienta is user friendly. As my event tickets were starting to sell faster, I kept opening Fienta to keep track of it, which was fun.

Pros

It was easy to use. I could easily keep track of how my tickets were selling. I liked how the data was sorted.

Cons

What I liked least was that the money got from sold tickets would be transferred at the beginning of the month. So even though my event has already ended I have to wait for the beginning of the next month to receive the ticket money. Consequently I cannot pay the event costs straight away.

Review Source

Response from Fienta

May 13, 2025

Thanks so much for sharing your experience — we're glad to hear you found Fienta intuitive and enjoyable to use, especially when tracking ticket sales in real time! Regarding payouts, thanks for pointing that out — just a quick tip: you can always message us in the chat and request an earlier transfer — we’re happy to help!

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