--- title: "Fienta Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Fienta the right Event Booking solution for you? Explore 193 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/171132/Fienta/reviews/" page_type: "reviews" language: "en" --- Fienta 4.8 (193) [View alternatives](https://www.capterra.com/p/171132/Fienta/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 23rd, 2026 # Reviews of Fienta Ease of use 4.9 Customer Service 4.8 ## Pros and Cons in Reviews Natalja S Sex and kink CoachConsumer Services, Self-employedUsed the software for: More than 2 years. “I love the ticketing options, the scheduling of sales, I love the timely invoices and flexibility of payouts.“ March 28, 2026 ML Martin L Sales and marketing managerFood & Beverages, 2 - 10 employeesUsed the software for: I used a free trial. “The accounting side could be more straightforward. Since Fienta deducts its service fee before making the payout, it can be a little confusing to record the transactions correctly in bookkeeping.“ July 22, 2026 BŽ Blaž Ž event managerEntertainment, 2 - 10 employeesUsed the software for: More than 2 years. “enjoying using it and it helps plan and manage events fast, simple and reliable. would recomend to any type of event organizers, especially smaller ones.“ March 31, 2026 AL Ane L Digital product designerInformation Technology and Services, 51 - 200 employeesUsed the software for: Less than 6 months. “The scann vs search a person function was logically opposite. When scanning a QR it shows a green check mark, when searching a person and letting the system know they have arrived you have to take away the green check mark - that is confusing - with both occasions a person has arrived.“ July 1, 2025 RO Riin O ManagerSports, 2 - 10 employeesUsed the software for: I used a free trial. “The QR/barcode scanning works reliably and the offline mode is a big advantage when dealing with unstable connections.“ May 4, 2026 Anna A ownerEntertainment, 2 - 10 employeesUsed the software for: 1-2 years. “Tickets bought on Fienta quite often end up in spam and people can't find them“ March 27, 2026 MTÜ Noorteaeg M Project ManagerEntertainment, 2 - 10 employeesUsed the software for: Less than 6 months. “What I like best about Fienta is how intuitive it feels in daily use while still offering a lot of flexibility through its settings and customization options.“ May 27, 2026 RO Riin O ManagerSports, 2 - 10 employeesUsed the software for: I used a free trial. “Some actions felt less intuitive than expected, and it sometimes took extra steps to complete simple tasks.“ May 4, 2026 ## Showing most helpful reviews Showing 1-25 of 193 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Nikita K. Founder Entertainment Used the software for: 2+ years ### "great ticketing platform - easy to use, fast, reliable and affordable" April 10, 2026 5.0 Great experiences with customer support, whenever there's any questions or issues - I can always count on response within few hours Pros Fienta is one of the most user-friendly ticketing platforms out there. It's easy to use, creating events takes 4-5 times faster than on other platforms It also has affordable, transparent pricing which is a great value for small businesses like myself and my customers. Cons It misses some of the features, e.g. no easy way to provide video on a page but that isn't deal breaker Alternatives considered [Ticket Tailor](https://www.capterra.com/p/112510/Ticket-Tailor/) Reason for choosing Fienta it was much easier to set up fienta than the alternatives Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) It's cheaper and easier to use vs eventbrite. Review Source Response from Fienta June 11, 2026 Hi Nikita, we really appreciate you taking the time to share your experience! It's wonderful to hear that setting up events feels fast and straightforward, and that the transparent pricing has been a good fit for both your business and your attendees. Thank you as well for the feedback on video content options. While it hasn’t been a major obstacle, insights like these help us identify areas where we can make event pages even more versatile. We're also delighted that our support team has consistently been there when needed. Thanks again, The Fienta Team SJ Sophie J. Producer Entertainment Used the software for: Less than 6 months ### "Ease of Use" July 6, 2026 5.0 Very positive and my ticket purchasers found it easy to buy tickets. I didn't receive any queries from anyone regarding the purchase. Pros It was really simple to set up an event page and to make any edits once live. The commission rate is one of the lowest around. Cons I've only used it once, but I didn't have any problems. I'll let you know after I've encountered any. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) too expensive and more complex to create an event. Review Source SM Sharon M. Owner Entertainment Used the software for: Less than 6 months ### "Please fix the pay out timelines" April 9, 2025 3.0 Overall I like the produce, its ease of use, the online platform all great - just the con re payment is the issue. Pros The customer service is great. Its great also to see where tickets sales are driven from. Overall the product is good - but the cons below made it unviable for me to use which is unfortunate as I would love to continue to work with Fienta. Cons The payouts are for all live ticket links - including future events and for a lot of producers this should be resolved (Tix4All manage to do this). Ideally you should have the option to get payment only for events within your specified timeframe. Otherwise its impossible to make and stick to an event budget. ALso a dashboard on the app to see number of tix available at a glance would be nice to have - although this would not be a deal breaker for me - if the payment issue was resolved I would be back. Alternatives considered [Othership](https://www.capterra.com/p/266602/Othership/) Reason for choosing Fienta Ease of use - I liked the product. Not too many clicks for buyers is an important feature and low ticket fees. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) I liked Fienta better - but now I have switched back to Eventbrite and Tix4All. Review Source Response from Fienta May 15, 2025 Thanks a lot for such a thoughtful and detailed review—it really helps us see where we’re doing well and where we need to improve. We understand how crucial flexible payout options are for event budgeting, and your feedback highlights a real need we’ll take seriously. We’d truly love the chance to welcome you back in the future with a setup that works better for you. SS Sille-Kadri S. Project manager Fine Art Used the software for: 2+ years ### "Very easy and reliable platform" June 8, 2026 5.0 I have tried other ticketing platforms, but nothing beats Fienta. I've been using Fienta for 5 years now. Pros It's very user friendly - I have everything in one place and it's easy to use. It's also very fast (I can van copy information from my previous events). Same goes to Fienta app. Customer service is friendly, fast and reliable. Cons I've had problems with finding the right report or invoice after the event, but customer service helped me out with that. Review Source Response from Fienta June 16, 2026 Hi Sille-Kadri, thanks so much for sharing such a thoughtful review and for being with Fienta for many years! It’s wonderful to hear that having everything in one place, reusing details from past events, the app, and our support team have made event management easier for you. We also appreciate your honest note about reports and invoices. We’re glad our team could help, and your feedback is valuable as we keep improving how these post-event documents are found and accessed. Kind regards, The Fienta Team HE Heidi E. event organizer Events Services Used the software for: 6-12 months ### "A Stress-Free Ticketing Experience for Concert Organizers" June 15, 2026 5.0 I used Fienta to sell tickets for my concert event, and I couldn't be happier with the experience. The platform is intuitive and easy to set up, I had my event live within minutes. Ticket sales ran smoothly, payouts were timely, and the customer support was genuinely helpful whenever I had questions. Honestly, there was nothing I didn't like. Highly recommend Fienta to any event organizer looking for a reliable and straightforward ticketing solution! Pros As a concert organizer, I've tried several ticketing platforms over the years, and Fienta stands out from the crowd. Setting up my event was quick and hassle-free, the interface is clean and everything is where you'd expect it to be. Managing ticket tiers, tracking sales in real time, and communicating with attendees all worked seamlessly. The fees are transparent and fair, and payouts arrived without any delays. What I appreciated most was the responsive support team who answered my questions promptly and professionally. Cons Honestly, there was nothing about Fienta that I didn't like — it ticked every box. I'll definitely be using it for all my future events! Review Source Response from Fienta June 30, 2026 Hi Heidi, thank you so much for taking the time to write such a detailed review! It’s wonderful to hear that Fienta has made every step of organizing your concert—from event setup and ticket management to attendee communication and payouts—smooth and reliable. Your kind words about our support team mean a lot, and we're thrilled to know we've earned your trust for your future events. Kind regards, The Fienta Team EW Emma W. Co-director Fine Art Used the software for: Less than 6 months ### "Simple, Professional, and Perfect for Our Nonprofit Event" June 22, 2026 5.0 Our experience with Fienta has been excellent. As a nonprofit arts organization organizing Midsommardans, we needed a ticketing platform that was reliable, easy to use, and straightforward for both organizers and guests. Fienta exceeded our expectations. It was simple to set up, integrated seamlessly with our website, and made managing registrations and donations stress-free. We would happily recommend Fienta to other cultural organizations and event organizers. Pros Fienta made it incredibly easy for us to launch ticketing for Midsommardans. The platform is intuitive, professional, and simple to integrate into our website. We especially appreciated the customizable ticket options and donation features, which worked perfectly for our free, nonprofit event. Setup was quick and managing attendees was effortless. Cons There were a few customization options we would have liked to see expanded, particularly regarding ticket layouts and certain design elements. However, these were minor issues and did not affect the overall experience. Review Source Response from Fienta June 30, 2026 Hi Emma, thank you so much for taking the time to share such a detailed review! We're delighted that Fienta helped make ticketing, registrations, and donations for Midsommardans easy to manage, while fitting seamlessly into your website and supporting your nonprofit event. We also appreciate your feedback on the customization options—it's valuable input, and we'll continue improving the platform to offer even more flexibility. Thanks again, The Fienta Team BM Benjamin M. President Entertainment Used the software for: 1-2 years ### "Great integration" June 21, 2026 5.0 Great experience overall. I would recommend this to anyone whose looking to improve their ad campaigns. Pros It's easy learning curve. My favorite feature is how easy it is to integrate ad campaigns into fienta and it tracks where people are buying tickets so we can focus on where we put our ads. Cons The fees they take out are a little high but you get a lot of information from that. Also sometimes setting up events can be a little tricky. Review Source Response from Fienta June 30, 2026 Hi Benjamin, thank you for taking the time to leave such a thoughtful review! We're delighted to hear that you found the platform easy to learn and that the campaign tracking insights have helped you make more informed marketing decisions. We also appreciate your honest feedback about pricing and event setup—it's valuable as we continue refining the experience and delivering even greater value. Cheers, The Fienta Team MG Martin G. Producer Broadcast Media Used the software for: Less than 6 months ### "Clear, Secure, and Easy to Use - Fienta Review" June 18, 2026 5.0 I spent a long time looking for the right platform to sell on. Fienta was the clearest and simplest for me, secure to use, and made it easy to track various reports—helping me keep sales under control. I’m very happy I chose it. Pros Clear, intuitive interface that was easy even as a first-time user; simple, smooth processes; accounting-friendly; inspires buyer trust; and easy to share with ticket control/door staff. Cons As a beginner, setting up ticket types and pricing was a bit confusing at first, but after doing it a few times it became straightforward. Review Source Response from Fienta June 30, 2026 Hi Martin, thank you so much for sharing your experience! We're delighted that Fienta stood out as the right choice and that its intuitive design, reporting, and secure purchasing experience have made managing your events easier. We also appreciate your feedback on the initial ticket setup process—it's valuable insight, and we'll continue working to make getting started even more straightforward for new organizers. Thanks again, The Fienta Team ID Imants D. singer songwriter Music Used the software for: 2+ years ### "I do recomend this platform" June 13, 2026 5.0 Pros Fienta is an accessible platform to sell tickets for organising the events. It is easy to set up an event, easy to sell and get payouts. Cons The navigation through the website sometimes can feel off to navigate, sometimes feels like going in circles to find the correct option Review Source Response from Fienta June 16, 2026 Hi Imants, thank you for taking the time to share your experience with Fienta! It’s great to hear that setting up events, managing ticket sales, and receiving payouts has been a smooth and straightforward process for you. We also appreciate your note about the navigation. Feedback like this helps us identify areas where the platform can be made more intuitive, and we’ll continue working on improving the user experience so finding the right tools and settings feels more seamless. Thanks again, The Fienta Team HA Hélène A. Chef Food Production Used the software for: 1-2 years ### "Great as user and as organiser" June 3, 2026 5.0 I used fienta as organiser and as a client, it always went super well and really smooth. Also perfect to discover new events and to promote you own event. Cons Nothing, but it would be nice to have a feature to select the type of food we are looking for in food events. For exemple vegan / vegetarian Review Source Response from Fienta June 11, 2026 Hi Hélène, thank you for taking the time to leave a review! We're delighted to hear that Fienta has worked smoothly for you both as an event organizer and as an attendee, and that you've found it useful not only for managing events but also for discovering new ones. We also appreciate your suggestion about dietary preferences for food-related events. That's a thoughtful idea that could make event discovery even more convenient, and we'll be happy to pass it along to our team. Thanks again for your valuable feedback, The Fienta Team KK Kristine K. Project Manager. Sports Used the software for: 2+ years ### "Easy and user-friendly!" April 9, 2025 5.0 I've been using this platform for several years. It's really convenient and, most importantly, fast. We host recurring events, so I really appreciate the ability to copy a previous form and simply modify it as needed Pros Creating a registration form is very easy – everything is clear, user-friendly, and simple to follow. Cons I don't like that it's not possible to assign a discount code to each ticket individually. There is no option to send a unique follow-up registration code for each individual ticket. There is no option to generate a separate email for each ticket that the participant receives after purchase. Sometimes the content needs to be different. Switched from [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) We did switch from company Mobilly. More expensive. Limited options for asking different questions in the registration form. No way to track which discount codes have been used. Review Source Response from Fienta May 19, 2025 Thanks for taking the time to leave such detailed feedback! It's great to hear you've found the platform quick and efficient—especially for recurring events. Your suggestions about discount codes and personalized emails are incredibly helpful, and we’ll definitely keep them in mind as we continue improving the platform. GW Gemma W. Manager Child Day Care Services Used the software for: 2+ years ### "Time-saving and user-friendly" April 9, 2025 5.0 It's a fantastic tool for my business, making selling tickets for my events easy Pros Ease of use, it's quick and easy to make changes to payout settings, ability to duplicate events. Cons Nothing really! I think I had a problem getting payouts sent to one of my bank accounts once Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Fienta Price and ease of use, nice looking interface Review Source Response from Fienta May 15, 2025 Thanks a ton for your kind words! We're so pleased to hear that Fienta has helped streamline your ticket sales and made managing events more efficient for your business. Appreciate you mentioning the one-time payout hiccup—these occasional issues help us keep improving. Always here to make things as smooth as possible! DS Dario S. ceo Accounting Used the software for: 1-2 years ### "Amazing ticketing system" April 9, 2025 5.0 5 and wont change it but need some improvements Pros quick and easey and support would appreciate if w Cons support and response rate is just amazing and great Switched from [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/) was expensive and support was ot good same as res Review Source Response from Fienta April 15, 2025 Thanks a lot for taking the time to leave a review! We're glad to hear that the platform’s speed and simplicity are working well for you, and it’s wonderful to know our support team has made a great impression. We hear you on the need for some improvements — your feedback helps us keep growing and refining the experience. Deniss S. Team leader Events Services Used the software for: 2+ years ### "Clean, powerful, and incredibly easy to use" March 28, 2026 5.0 Fienta has been a consistently reliable and efficient platform for managing events and ticket sales. The workflow is smooth, the interface is well thought out, and it significantly reduces the time spent on technical setup. What makes a real difference is the quality of support — quick, competent, and solution-oriented. Overall, it’s one of the best ticketing tools available for event organizers. Pros Extremely user-friendly interface with a very intuitive admin panel — everything is easy to set up and manage without unnecessary complexity. The platform is stable and reliable, with no critical bugs in day-to-day use. Customer support is outstanding: fast, responsive, and genuinely helpful in solving real issues. Also great value for money compared to other ticketing solutions. Cons Nothing significant to note. In rare cases, weekend requests (such as urgent payouts or support inquiries) may be processed on the next business day, which is understandable and in line with standard industry practices. Review Source Response from Fienta April 1, 2026 Hi Deniss, thank you so much for sharing such a thoughtful review! It’s great to hear that the platform has made event management smoother and saved you time, while the support team has been able to step in effectively when needed. We appreciate your note about weekend requests - this is valuable feedback, and we’ll keep looking at ways to improve responsiveness while maintaining quality support. All the best, The Fienta team Alexandr M. Director Entertainment Used the software for: 1-2 years ### "The best service at the moment" March 27, 2026 5.0 The customer support is very responsive. All questions are answered promptly and any issues are resolved. Pros A very easy-to-use service. Even a novice organizer will find it convenient. There's also a very convenient payout system - you can request a payout for sold tickets several times a month. Cons At the moment, I can't complain about anything. The only thing I would like is if they had stationary checkouts in supermarkets, like one of their competitors has. Review Source Response from Fienta April 1, 2026 Hi Alexandr, thank you for taking the time to leave such a kind review! It’s great to hear that the platform feels intuitive even for first-time organizers and that the flexible payout setup has been useful. We really appreciate your suggestion about physical checkout options - it's a valuable idea and something we’ll keep in mind as we continue improving. Glad to know our support team has been quick and helpful whenever needed! Cheers, The Fienta team ES Ervin S. Co-founder Entertainment Used the software for: Less than 6 months ### "Intuitive, automated and rich on functionality" April 7, 2026 5.0 If you need to perform an action - you find it, surprisingly, built into UI and available out-of-the-box, over and over again. Every action or case is thought through and programmed into the system. Reports tab is full of information and is, frankly, addictive. Commission is transparent and understandable, amazing value for money for the functionality it provides. Pros The automation and UX are top-notch. As a new user, I found the platform incredibly intuitive and easy to navigate. It automates the most tedious parts of event management, which has been a huge help for our business Cons It's a self-service first product. If you are new into this, you would need to find help, read materials or watch videos. Chat bot is helping, but humans are not too easily accessible. Review Source Response from Fienta June 11, 2026 Hi Ervin, thank you for taking the time to leave such a detailed review! We're thrilled to hear that the platform felt intuitive from the start and that the built-in automation, comprehensive reporting, and thoughtful workflows have made event management easier for your team. We also appreciate your feedback about getting in touch with our team. While we aim to provide as much guidance as possible through self-service resources and AI assistance, we're always looking for ways to make support more accessible for users who need extra help. Thanks again for your trust and for highlighting the value you've found in the platform. Best regards, The Fienta Team Mike S. Founder Entertainment Used the software for: 6-12 months ### "A product that works and a support team that listens" March 30, 2026 5.0 Very happy. Attentive support staff. No complaints from audience members buying tickets via Fienta so that is always good to hear. Pros Really REALLY happy with using Fienta for my groups events. Tracking data for ticket sales is actionable and helpful. Multilingual event descriptions. Just everything I could use from a ticket platform. Cons i always wish fees were lower. But compared to competitors i think it is still reasonable. And maybe more schema adjustments (geoLocation and other advanced settings). Review Source Response from Fienta April 1, 2026 Hi Mike, thanks a lot for taking the time to leave such a positive review! It’s great to hear that the platform covers everything you need - from useful sales insights to flexible event setup for different audiences. We appreciate your thoughts on pricing and more advanced configuration options - this kind of input helps us prioritize future improvements while continuing to deliver a smooth experience for both organizers and attendees. Thanks again, The Fienta team EH Elisabeth H. Board member in dance company Performing Arts Used the software for: Less than 6 months ### "Great and easy to use system" April 5, 2026 5.0 Pros Fienta is a great system for ticket sales. It is very easy to use system and has many options that you can use. It has very helpful and easily reachable staff if you happen to have any problems or questions. It's fees are one of the lowest which makes it a great system also for small event organizers. Cons So far I haven't had any real issues with Fienta and have nothing bad to point out. The only time when there was a small error with a booking I reached the staff through the messenger and they solved it quickly. Review Source Response from Fienta June 11, 2026 Hi Elisabeth, thanks so much for sharing your experience with Fienta! We're delighted to hear that the platform has been easy to work with, offers the flexibility you need, and provides good value for organizers of all sizes. It's especially rewarding to know that when a small issue did arise, our support team was able to resolve it quickly. We appreciate your trust and will continue doing our best to provide a smooth and reliable experience for every event you organize. Cheers, The Fienta Team TB Tallinn B. Event Manager Events Services Used the software for: 6-12 months ### "Easiest platform for tickets" March 27, 2026 5.0 Pros The % Fienta takes is small comparing to how simple it is to use. Total beginners can handle it. Also, if you have any problems they're always eager to help or even do specific updates for your specific event and need. Cons Until now, nothing. Maybe for my specific event Fienta is not the best because people mostly search for concerts or cultural events through there, and mine is not that. Review Source Response from Fienta April 1, 2026 Hi, we really appreciate you sharing your experience! It’s great to hear that the platform feels straightforward even for newcomers and that the team has been able to support you with tailored solutions when needed. Your note about event discoverability is very helpful - different event types can have different audiences, and we’ll keep working on ways to make it easier for all kinds of events to find the right participants. Best regards, The Fienta team RO Riin O. Manager Sports Used the software for: I used a free trial ### "Fienta review" May 4, 2026 5.0 The overall user experience of the Fienta app is functional and reliable, especially for event check-in tasks. The core features, such as QR/barcode scanning, attendee search, and manual check-in, work efficiently and make it easy to manage event entry in real time. Pros Overall, the Fienta app is simple and functional, especially for event check-in. The QR/barcode scanning works reliably and the offline mode is a big advantage when dealing with unstable connections. The ability to quickly search attendees and edit their data on the spot is also very useful. Cons The part I liked the least was the overall usability. Some actions felt less intuitive than expected, and it sometimes took extra steps to complete simple tasks. Review Source Response from Fienta June 11, 2026 Hi Riin, thank you for sharing your experience! We're pleased to hear that the check-in process, reliable scanning, offline functionality, and attendee management tools have helped make event entry smooth and efficient. We also appreciate your feedback regarding usability. Making everyday actions more intuitive is something we're continually working on, and comments like yours help us identify where we can simplify the experience further. Thanks again for your valuable input and continued support. The Fienta Team ZC Zinaida C. Event Planner Events Services Used the software for: I used a free trial ### "Great User Experience" May 11, 2026 5.0 My overall experience with Fienta has been excellent. The combination of a seamless registration process and affordable pricing makes it a top-tier ticketing solution. Pros Easy to register and low commission fees make Fienta a top choice for smooth and affordable ticketing. Cons No issues so far; my experience with Fienta has been entirely positive with nothing to complain about. Review Source Response from Fienta June 11, 2026 Hi Zinaida, thank you for your kind review! We're delighted to hear that the straightforward signup process and transparent pricing have made Fienta a great fit for your ticketing needs. It's especially rewarding to know that your experience has been consistently positive so far. We appreciate your support and look forward to helping make many more events a success. All the best, The Fienta Team VR Verified Reviewer Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "Good value for money" April 22, 2026 5.0 very useful. we were looking for a platform that could help us selling tickets for a health conference in Lisbon. We didn´t know Fienta and had never used it before. It is very easy to manage. I recommend it, for sure. Pros Very user friendly, lots of automations and useful customization options. Good value for money. Fair fees. Cons bank transfers are slow. some clients did not conclude the payment because the bank transfer options are only available in the invoice. Review Source Response from Fienta April 27, 2026 Hi, Thanks a lot for taking the time to share such detailed feedback! It’s great to hear the platform gave you the flexibility and efficiency you needed for managing your conference while keeping costs reasonable. We appreciate you pointing out the payment flow concerns — we’ll look into how to make bank transfers clearer and faster to complete for attendees. Best regards, The Fienta Team EP Endrik P. comedian Entertainment Used the software for: 1-2 years ### "Best I have come accross" July 1, 2025 5.0 It's perfect, no bad experiences. Pros Easy to understand, great UX for the organizer compared to other similar sites. I can change everything I want myself. Review Source Response from Fienta July 14, 2025 Thank you for your kind words and for sharing your experience! We're really happy to hear that the platform gives you the flexibility and control you need, and that the organizer tools have been a good fit. JB Jess B. Manager Entertainment Used the software for: 1-2 years ### "Clean and easy to navigate" April 9, 2025 5.0 Really good. I've recommended it to other events provides. Pros The ability to see quickly how many tickets have been sold. Also the speed of creating an event. The back end layout is clean and easy to navigate. Cons There are some communications with recipients that could be automated. Or perhaps I've not explored them in enough depth yet. Also, having an easy way to download customers' contact details if they have opted in for a mailing. Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Fienta We wanted to support a european solution. Review Source Response from Fienta May 15, 2025 Thanks a lot for your thoughtful review! We truly appreciate the recommendations and your support! Your notes about communication automation and access to opted-in contacts are really helpful—whether it’s a feature gap or just something to explore further, we’ll make sure this gets attention. IS Ildar S. Theater Director Arts and Crafts Used the software for: 6-12 months ### "Fantastic platform and outstanding support from Laura!" October 13, 2025 5.0 Working with Fienta has been a wonderful experience. The platform made ticket sales for our theatre productions simple and stress-free. Special thanks to Laura, who was always quick to respond, extremely kind, and genuinely helpful. Her support made the whole process even better — it’s rare to meet someone so attentive and professional. Pros Fienta is an incredibly easy-to-use and reliable ticketing platform. Everything — from creating events to tracking sales — works smoothly and intuitively. The interface is clean, and the reports are very helpful. Cons Nothing major to complain about. Sometimes I’d love a few more customization options for event pages, but overall everything works perfectly. Review Source Response from Fienta October 14, 2025 Thank you so much, Ildar! We’re thrilled to hear Fienta has made ticketing easy and stress-free for your theatre productions. Laura and the whole team truly appreciate your kind words — it’s wonderful to know our support helped make your experience even better! Similar Products Featured