--- title: "Fienta Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Fienta the right Event Booking solution for you? Explore 209 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/171132/Fienta/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- Fienta 4.8 (212) [View alternatives](https://www.capterra.com/p/171132/Fienta/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of Fienta Ease of use 4.9 Customer Service 4.8 ## Pros and Cons in Reviews GC Guy C DirectorHealth, Wellness and Fitness, Self-employedUsed the software for: Less than 6 months. “The platform not only offers great value for money, but it has a lot of flexibility and customisation when it comes to setting up information capture for different ticket types.“ September 5, 2026 ML Martin L Sales and marketing managerFood & Beverages, 2 - 10 employeesUsed the software for: I used a free trial. “The accounting side could be more straightforward. Since Fienta deducts its service fee before making the payout, it can be a little confusing to record the transactions correctly in bookkeeping.“ July 22, 2026 MTÜ Noorteaeg M Project ManagerEntertainment, 2 - 10 employeesUsed the software for: Less than 6 months. “What I like best about Fienta is how intuitive it feels in daily use while still offering a lot of flexibility through its settings and customization options.“ May 27, 2026 AL Ane L Digital product designerInformation Technology and Services, 51 - 200 employeesUsed the software for: Less than 6 months. “The scann vs search a person function was logically opposite. When scanning a QR it shows a green check mark, when searching a person and letting the system know they have arrived you have to take away the green check mark - that is confusing - with both occasions a person has arrived.“ July 1, 2025 MTÜ Noorteaeg M Project ManagerEntertainment, 2 - 10 employeesUsed the software for: Less than 6 months. “The biggest benefit for me is fast and reliable payouts, which make operations and financial planning much easier.“ May 27, 2026 FM Filippo M Comedy ProducerEntertainment, 2 - 10 employeesUsed the software for: 1-2 years. “I do not like that it is not the main provider of event search in most countries.“ September 8, 2026 MN Martyna N Sustainability ConsultantEnvironmental Services, 2 - 10 employeesUsed the software for: Less than 6 months. “Fienta has been the first and so far the best tool to use for online purchases and analysis of the event details, whether it comes to ticket sales, discount management as well as easy registration options and tracking“ April 28, 2025 EV Ello V AdministratorMuseums and Institutions, 2 - 10 employeesUsed the software for: 1-2 years. “Some info is hard to add/hard to find from the tickets afterwards (for example if the ticket purchase requires adding additional info, like buyer's name, it is not visible on the ticket)“ April 16, 2025 ## Showing most helpful reviews Showing 1-25 of 212 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use João S. Product SPL - Payments Operations Used the software for: Less than 1 year ### "Easy to Manage with a Clear, Intuitive Layout" November 13, 2026 5.0 Ticket handling and control for events, conferences and concerts. Pros It’s easy to manage, with a clear layout and features that are easy to find and understand. Cons The payout options are a bit hidden, and they could be displayed more clearly. Reasons for choosing Fienta Pricing and flexibility. Review Source Equipped T. Southern Team Lead ### "Easy Access and Quick Online Chat Support" November 9, 2026 4.0 We used Fienta to sell tickets for 2 conferences. It provided a successful way for us to do this. Pros The easy of access and the quick on line chat replies Cons It generally was a very easy interface. However we did have to try a couple of times to get the tick box questions in the right place. Customer service was helpful in solving this problem. Review Source CEO Used the software for: Less than 1 year ### "Easy setup for our school party tickets" November 9, 2026 5.0 We’re using Fienta to sell tickets for our senior class Halloween party. None of us had done ticketing for an event before, but it was pretty painless to set up and nobody has had trouble buying. The party is this Friday, so I can’t speak for check-in yet, but so far I’d use it again. Pros Setting up the event page was really quick and I didn’t need any help to get tickets on sale. People could buy in a minute on their phones and got their ticket straight away by email with a QR code. I also liked being able to see live how many tickets we’d sold. Cons Fienta takes 3.5% of every sale with a minimum of €0.40 per order, and that comes out of what we get paid. Our tickets are cheap, so most single-ticket orders hit the minimum, which adds up when you’re a student group trying to cover the DJ and the venue. The payout also isn’t instant. It can take a while for the money to come through, which is annoying when you have costs to pay before the event. Some settings took me a bit of clicking around to find the first time, and a couple of people told me their ticket email ended up in spam, so I had to tell everyone to check there. Review Source Event organiser Used the software for: Less than 1 year ### "Easy to use!" November 6, 2026 5.0 I tried lots of different ticketing websites and Fienta was by far the easiest with the least faff. It’s great for fundraising events. Pros How easy it was to use for a first time event holder. It had everything I needed including the option to add an extra donation. Cons I couldn’t figure how to edit an already published event. For example I wanted to add an image to the page at a later date. Switched from [TicketSource](https://www.capterra.com/p/134828/TicketSource/) It was too tricky to use and too hard to connect my bank details. Review Source Max T. ceo Used the software for: Less than 1 year ### "Good expensive service" November 3, 2026 4.0 Pros Simple interface, fast setup, good payment Apple Pay included. We were able to go live within few hours. Cons Price of service is expensive and withdrawn on payout, interface on mobile is very different from desktop version. Review Source Andrejs P. owner Used the software for: 1-3 years ### "Reliable ticketing for event organizers" November 2, 2026 5.0 I run immersive sound events and masterclasses in Riga and use Fienta as the ticketing layer: event listings, ticket types, payments and attendee management. It does the job reliably and keeps the setup overhead low for a solo operator. Pros Fast setup: an event listing with ticket types, a description and a payment page is live within an hour, no developer needed. Checkout is simple for attendees and works well with local Baltic payment methods. Ticket types are flexible enough for my formats (full-day masterclass, separate blocks, regular sessions). Attendee list, check-in and sales stats are clear without digging through menus. Cons Not so important, but reporting is fine for day-to-day, but exporting data for deeper analysis takes extra manual work. Review Source kamal A. educator Used the software for: Less than 1 year ### "Finally a great platform for community organisers!" October 21, 2026 5.0 Overall, I'm very satisfied and feel like I can achieve a lot and stress less. So, I'm looking forward to discovering other features. Pros First of all, I like the design. It's aesthetically pleasing. I also like how easy to navigate through the different sections. What I like most is that it's a time saviour. As someone who hates everything administrative, this is such a great help. Cons I think I still have to discover a few other things but for now I think I want to find easy way to communocate with my community and also I wish I could connect with other communities Switched from [Luma Virtual Agent](https://www.capterra.com/p/249853/Luma-Virtual-Agent/) I did a research and Fienta seems to be better in terms of cost and also the platform is nnicely designed and easy to navigate Review Source Kaidi K. CEO Used the software for: 1-3 years ### "A Convenient All-in-One Solution for Event Organizers" October 18, 2026 5.0 My overall experience with Fienta has been very positive. It is a convenient and user-friendly platform that simplifies event management, ticket sales, payments, and invoicing, while also helping increase event visibility through local website partnerships. Pros Fienta replaces the need for a separate payment service on my website. I also appreciate their cooperation with local websites to promote my events. The ticket validation system, payment processing, and invoicing are all very convenient and easy to use. Cons I haven’t experienced any major issues with Fienta so far. As a small business owner, I would appreciate even more opportunities to increase event visibility and reach new audiences through the platform. Overall, the service has been convenient and easy to use. Review Source teacher Used the software for: 3-5 years ### "Great ticket selling platform, easy to use" October 16, 2026 5.0 Good! I have used it for selling tickets to our school event 2 times now. If I don't know how to use some feature, I can ask help or read from the Q&A. Pros It is easy to use, understandable for a person who doesn't work in this category for everyday. The platform is convenient to use. Cons I haven't had much problems using Fienta. If I had problems or questions, then I got help very fast. Review Source Merliis S. Event Organiser and Founder Used the software for: 3-5 years ### "Reliable and easy ticketing for all kinds of events" October 12, 2026 5.0 I use Fienta for many different events and I'm very happy with it overall. It's reliable, easy to use and just works – exactly what I need as an organiser. Pros Fienta makes selling tickets for my events simple and calm. I organise very different kinds of gatherings – concerts, retreats, women's circles and workshops – and Fienta works well for all of them. Setting up an event page is quick and intuitive, the ticket purchase is smooth for my participants, and I always have a clear overview of who is coming. It lets me focus on the content and the people, not on the technical side. Cons The only thing I miss is more built-in marketing tools to help promote events and reach new participants directly from the platform. Review Source Verified Reviewer 4.0 November 13, 2026 AI summary based on a full review Fienta simplifies ticket management and provides a clear overview of sales and distribution, which is beneficial for users. The reviewer expressed a wish for additional customization features to enhance the platform further. Log in to unlock the full review, detailed ratings, and pros & cons Timo O. small business man Used the software for: 1-3 years ### "Fienta as like free landing page for your product or event" August 10, 2026 5.0 Super. I like very much and easy setup everything. No headache. You can send lot of things. Im used selling my book. Pros Its very easy to set up. Also have Estonian bank accounts and makes automated invoices. Its like free landing page that makes creator live easier. Cons Hard to tell. Maybe more integration option and functionality. That makes more option and can go with things next level. Review Source Response from Fienta September 21, 2026 Hi Timo, thanks a lot for taking the time to share your experience! It’s wonderful to hear that Fienta keeps selling your book simple and hassle-free, from getting started to handling payments and paperwork. We also appreciate your suggestion for broader integrations and added capabilities—feedback like this helps us understand where we can make Fienta even more useful. Thanks again, The Fienta Team Juan D. Admin Used the software for: Less than 1 year ### "Best value for your events" September 4, 2026 5.0 Our events are small presentations for a group of comedians. Given that we have several shows a month, and all of them with small margins of profit, it is amazing to have a platform that is easy to use, to learn, to edit and create, and to make it feel our own, but also that doesn't have super high fees. Pros I came to Fienta tired of the fees from other platforms. I found that Fienta´s prices and cuts are absolutely the best in the market. It is actually super easy to use, and easy to create events and edit, and adapt my events my own way, customising how the page will look at the end. The payment platform is safe and secure, allowing payments to come through with all the major providers. Also, since we are a collective of artists, we find it very easy to collaborate between us. Cons I wish the app had more options in it. As of right now, i need to work on the website or on the desktop version. Would be great to have an app to at least have an overview of the sales of my events. It is not a great deal, because as said, i can use the website on my phone, but it would be a great addition. The app has had some bugs during check in, but they have been fixed promptly. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) pricing mainly. eventbrite takes a bigger cut if you add more ticket types Review Source Response from Fienta September 4, 2026 Hi Juan, thank you so much for taking the time to share such a detailed review! It’s wonderful to hear that Fienta works well for your comedy collective, especially when keeping costs manageable and giving your team the flexibility to run frequent shows your own way. We really appreciate your feedback about the mobile app and check-in experience—expanding what organisers can manage and monitor directly from the app is valuable input for us as we continue improving it. Thanks again, The Fienta Team Owner Used the software for: Less than 1 year ### "Please fix the pay out timelines" April 10, 2025 3.0 Overall I like the produce, its ease of use, the online platform all great - just the con re payment is the issue. Pros The customer service is great. Its great also to see where tickets sales are driven from. Overall the product is good - but the cons below made it unviable for me to use which is unfortunate as I would love to continue to work with Fienta. Cons The payouts are for all live ticket links - including future events and for a lot of producers this should be resolved (Tix4All manage to do this). Ideally you should have the option to get payment only for events within your specified timeframe. Otherwise its impossible to make and stick to an event budget. ALso a dashboard on the app to see number of tix available at a glance would be nice to have - although this would not be a deal breaker for me - if the payment issue was resolved I would be back. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) I liked Fienta better - but now I have switched back to Eventbrite and Tix4All. Alternatives considered [Othership](https://www.capterra.com/p/266602/Othership/) Reasons for choosing Fienta Ease of use - I liked the product. Not too many clicks for buyers is an important feature and low ticket fees. Review Source Response from Fienta May 15, 2025 Thanks a lot for such a thoughtful and detailed review—it really helps us see where we’re doing well and where we need to improve. We understand how crucial flexible payout options are for event budgeting, and your feedback highlights a real need we’ll take seriously. We’d truly love the chance to welcome you back in the future with a setup that works better for you. Director Used the software for: Less than 1 year ### "Simple and effective ticketing solution." September 7, 2026 5.0 It was an easy decision to go with Fienta, and finally ditching Eventbrite after the last few years. We've also had positive feedback from past customers who helped us to test the platform before we went live with bookings. Pros Having tested quite a few platforms, Fienta stood out as the best option for our needs. The platform not only offers great value for money, but it has a lot of flexibility and customisation when it comes to setting up information capture for different ticket types. It has been easy to learn how to use the platform, and the help pages are clear and simple. The support team are also very responsive. Cons Nothing stands out as a major con for our needs. If I was being really picky, I might like to have a few more options for editing the email templates, but they still work fine without these edits. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) The old platform was getting too costly for us. Alternatives considered [TicketSource](https://www.capterra.com/p/134828/TicketSource/)[TryBooking](https://www.capterra.com/p/154183/TryBooking/) Reasons for choosing Fienta Fienta had better features overall for our needs Review Source Response from Fienta September 8, 2026 Hi Guy, thanks a lot for sharing your experience with Fienta! It’s great to hear that the combination of flexibility, straightforward setup, helpful guidance and responsive support made the switch an easy choice for your team. We also appreciate your suggestion around greater control over email templates—it’s valuable feedback as we continue refining the platform. Thanks again, The Fienta Team Sharon P. Psychological Therapist Used the software for: Less than 1 year ### "Great service for a reasonable price" September 11, 2026 5.0 Very straightforward process and easy to navigate the management of the ticket sales and advert. Great customer who are very responsive Pros Excellent value for money, made the process very easy for a first time user. Makes payment for ticket buyers accessible with multiple payment methods available and is very straightforward to use. Customer service is very responsive and I am in control of my advert and sales. Cons I don’t have anything negative to say. The whole process has been very easy to navigate. I am in control of my ticket sales and advert Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reasons for choosing Fienta Multiple payment methods were included in the price Review Source Response from Fienta September 21, 2026 Hi Sharon, many thanks for taking the time to tell us about your experience! It’s great to know that Fienta made getting started simple and gave you the freedom to manage your event while offering your customers convenient ways to pay. We’re also delighted that our support team has been there when needed, and we truly appreciate your kind feedback. Kind regards, The Fienta Team Producer Used the software for: Less than 1 year ### "Ease of Use" July 7, 2026 5.0 Very positive and my ticket purchasers found it easy to buy tickets. I didn't receive any queries from anyone regarding the purchase. Pros It was really simple to set up an event page and to make any edits once live. The commission rate is one of the lowest around. Cons I've only used it once, but I didn't have any problems. I'll let you know after I've encountered any. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) too expensive and more complex to create an event. Review Source Response from Fienta September 21, 2026 Hi Sophie, thank you for taking the time to share your first experience with Fienta! It’s great to hear that creating and updating your event felt effortless, while the affordable pricing and smooth purchasing journey worked well for both you and your attendees. We hope your next events run just as smoothly, and we’ll be here if you ever need a hand. Best regards, The Fienta Team Muhned B. Admin Used the software for: Less than 1 year ### "All in all" September 18, 2026 4.0 My overall experience with Fienta has been absolutely perfect. It is highly reliable, fast, and makes managing our ticket sales completely stress-free. Pros The platform is incredibly intuitive and very easy to use. Setting up an event took me only a few minutes, and the user interface is completely seamless. Cons I honestly haven't encountered any major issues or downsides so far. The system does exactly what it promises and works perfectly for my needs Review Source Response from Fienta September 21, 2026 Hi Muhned, thank you for taking the time to share your experience with Fienta! It’s fantastic to hear that getting started was quick and effortless, and that managing your ticket sales has been smooth and dependable. We really appreciate your positive feedback and hope Fienta continues to make running your events that little bit easier. Thanks again, The Fienta Team fM filippo M. Comedy Producer Used the software for: 1-3 years ### "Use Fienta for organizing events" September 10, 2026 5.0 truly a breeze, easy to use, the set up is simple, also their payout is pretty immadiate and they are honest. Pros very intuititve easy to use. it helps me sell events efficiantly. easy to set up the events and no fluff. fees are low. I use it frequantly. Cons I do not like that it is not the main provider of event search in most countries. easy to use in eastern europe, but not across the rest of europe and uk. Review Source Response from Fienta September 21, 2026 Hi Filippo, thanks so much for taking the time to share your thoughts! It’s great to hear that Fienta has become a reliable part of your event sales, with a smooth workflow, fair pricing and quick payouts. We also appreciate your point about event discovery and visibility across Europe and the UK—expanding our reach is valuable feedback as we continue to grow. Thanks again, The Fienta Team Founder Used the software for: Less than 1 year ### "CLIENTS review" October 1, 2026 5.0 Pros I love working with the Fienta its easy in format and great! I would recomend to all my clients and collegues, Mariana Cons I like everything! The layout are so clean and easy to make a template for the repeating events, the client lists this is the feature which I would love to do in more marketable way! Mariana V Review Source Egor B. ceo Used the software for: Less than 1 year ### "Good review for fienta" August 18, 2026 5.0 Pros very good. my review the it is really comfortable application fot organization others ewents. i prefer fienta Cons i did like a sometames dont loading qr code for my guests. I dont see now a problems in fienta...... Review Source Response from Fienta September 21, 2026 Hi Yahor, thank you for taking the time to leave us a review! We’re happy to hear that Fienta makes organising your events comfortable and straightforward. We also appreciate you mentioning the occasional QR code loading issue and will keep working to make the experience as reliable as possible. Best regards, The Fienta Team Davis R. Digital Project Managment Used the software for: 1-3 years ### "Event ticketing & CRM solution for the modern age" April 10, 2025 5.0 Was looking for an alternative to the dominant local ticketing platforms, and Fienta stood out for its flexibility. The Fienta team has been enormous support with our transition to both fully switching to their platform and also to the events that have event sales in multiple platforms. Pros Unmatched flexibility compared to other event ticketing platform leaders in the Baltics - the ability to customise every detail through the CMS and effectively manage participant retention via their CRM. Cons The platform is still relatively small in the region, and other platforms may offer more marketing related features. However, this is more of an industry wide issue rather than a flaw specific to Fienta. Alternatives considered [Eventcube](https://www.capterra.com/p/193900/Eventcube/)[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[TicketLeap](https://www.capterra.com/p/14204/TicketLeap/) Reasons for choosing Fienta Look and feel of the platform, % rate, local product, amazing customer support Review Source Response from Fienta April 15, 2025 Thanks a lot for taking the time to leave a review! We're really glad to hear that the platform's flexibility and CRM tools have supported your goals, and that the ability to fine-tune every detail has stood out for you. Appreciate your perspective on marketing features — it's insightful and definitely something we're keeping in mind as we grow. Office Manager Used the software for: Less than 1 year ### "Easy to use ticket selling system" April 17, 2025 5.0 Really good, easy to use, good statistics, quick and thorough replies via e-mail, if something remained unclear. Pros I am the one with the "Internet karma", so I am always really afraid of new databases, but Fienta was really logical and easy to use. I also liked very good statistics and that I can make a search amongst the tickets bought (for example someone didn't receive their tickets and I could find out that she had spelled her e-mail wrong and send her right tickets). Cons Basically nothing - the system was easy to use. Alternatives considered [Evernote Teams](https://www.capterra.com/p/154969/Evernote-Business/) Reasons for choosing Fienta No it was not Evernote! Your questionnaire just made me choose something! We have our own free e-shop system via our town homepage (no name brand!), but I chose Fienta because it was much easier to use, even if we had to pay little fee. Review Source Response from Fienta May 13, 2025 Thanks so much for taking the time to share your experience! We're really happy to hear that using Fienta felt intuitive and that the built-in search and statistics made managing your events smoother—especially when solving email mishaps. Your feedback about the ease of use means a lot, and we're also grateful for the shout-out to our support team. We'll take the "basically nothing" in the cons as a big win, but still stay alert for ways to get even better! Team leader Used the software for: 3-5 years ### "Clean, powerful, and incredibly easy to use" March 31, 2026 5.0 Fienta has been a consistently reliable and efficient platform for managing events and ticket sales. The workflow is smooth, the interface is well thought out, and it significantly reduces the time spent on technical setup. What makes a real difference is the quality of support — quick, competent, and solution-oriented. Overall, it’s one of the best ticketing tools available for event organizers. Pros Extremely user-friendly interface with a very intuitive admin panel — everything is easy to set up and manage without unnecessary complexity. The platform is stable and reliable, with no critical bugs in day-to-day use. Customer support is outstanding: fast, responsive, and genuinely helpful in solving real issues. Also great value for money compared to other ticketing solutions. Cons Nothing significant to note. In rare cases, weekend requests (such as urgent payouts or support inquiries) may be processed on the next business day, which is understandable and in line with standard industry practices. Review Source Response from Fienta April 1, 2026 Hi Deniss, thank you so much for sharing such a thoughtful review! It’s great to hear that the platform has made event management smoother and saved you time, while the support team has been able to step in effectively when needed. We appreciate your note about weekend requests - this is valuable feedback, and we’ll keep looking at ways to improve responsiveness while maintaining quality support. All the best, The Fienta team Director Used the software for: 1-3 years ### "The best service at the moment" March 31, 2026 5.0 The customer support is very responsive. All questions are answered promptly and any issues are resolved. Pros A very easy-to-use service. Even a novice organizer will find it convenient. There's also a very convenient payout system - you can request a payout for sold tickets several times a month. Cons At the moment, I can't complain about anything. The only thing I would like is if they had stationary checkouts in supermarkets, like one of their competitors has. Review Source Response from Fienta April 1, 2026 Hi Alexandr, thank you for taking the time to leave such a kind review! It’s great to hear that the platform feels intuitive even for first-time organizers and that the flexible payout setup has been useful. We really appreciate your suggestion about physical checkout options - it's a valuable idea and something we’ll keep in mind as we continue improving. Glad to know our support team has been quick and helpful whenever needed! Cheers, The Fienta team Similar Products Featured