# Page 5 | Fienta Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is Fienta the right Event Booking solution for you? Explore 159 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/171132/Fienta/reviews --- Fienta 4.8 (159) [View alternatives](https://www.capterra.com/p/171132/Fienta/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 5 - Reviews of Fienta ## Showing most helpful reviews Showing 101-125 of 159 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DT Daniel T. Student Education Management Used the software for: Less than 6 months ### "The best budget platform there is" April 9, 2025 5.0 Pros Extremely transparent pricing, affordable, customisable, straightforward and less invasive and frustrating than competitors like eventbrite. Cons So little to dislike - maybe the lack of email and follow up tools for ticket customers. Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Fienta Cheaper and easier to use than eventbrite Review Source Response from Fienta May 20, 2025 Thanks so much for your kind words — we're delighted to hear you found Fienta to be a straightforward and hassle-free option that fits your budget. Your point about email and follow-up tools is noted and genuinely appreciated. BM Billy M. Dj Music Used the software for: Less than 6 months ### "5\* business " April 9, 2025 5.0 Happy customer and have used several times Pros Easy system to use and and set up for events Cons Not sure if I have anything bad to say to be honest Review Source Response from Fienta April 15, 2025 Thanks a lot for taking a moment to share your thoughts! We're glad the setup has been smooth and that using the system feels straightforward for your events. It’s great to hear you’ve come back to us multiple times — that means a lot! ET Erki T. cultural coordinator Government Administration Used the software for: Less than 6 months ### "Best ticket selling platform" October 15, 2024 5.0 Pros Professional and quick help from Fienta team. Cons Chatbot didn't understand my question in detail and keeped to post the same answer however I tried. Review Source Response from Fienta October 25, 2024 Thank you, Erki! We're thrilled you had a positive experience with our team. We're continually improving our chatbot to better assist with detailed questions. VR Verified Reviewer Sales manger Business Supplies and Equipment Used the software for: I used a free trial ### "Piattaforma versatile e intuitiva per la gestione di eventi" June 17, 2024 4.0 Sebbene Fienta offra un set molto interessante di funzionalità, c'è ancora margine di miglioramento, in particolare nelle opzioni di personalizzazione dei biglietti. Per un utilizzo occasionale può andare bene e i vantaggi della piattaforma superano di gran lunga questo difetto, se non diventa un aspetto imprescindibile. Pros Uno dei punti di forza principali è la suite completa di strumenti di marketing integrati che permettono agli organizzatori di promuovere efficacemente i loro eventi attraverso vari canali, migliorando la visibilità e massimizzando le vendite dei biglietti. Come le mail, i social e i codici sconto Cons Nonostante la robustezza della piattaforma, uno dei principali difetti riguarda le opzioni di personalizzazione dei biglietti. Mentre la piattaforma permette di aggiungere loghi e informazioni di base, le possibilità di personalizzazione avanzata sono relativamente limitate. Questo può essere un problema per chi desidera creare biglietti altamente personalizzati per riflettere meglio l'identità del loro marchio. Review Source Response from Fienta June 21, 2024 Thank you for your feedback! We're glad you find Fienta's marketing tools effective in promoting events. We appreciate your input on ticket customization and understand its importance. Our team is actively working on enhancing these features to better meet your needs. Stay tuned for updates, and thanks for helping us improve! EP Enrico P. Artistic director Entertainment Used the software for: 6-12 months ### "Mystero Theater - Riga" May 3, 2023 5.0 Overall a very good experience until now (12 performances in 6 months), I will definitely use this system more and recommend to anyone in search for this kind of service. Pros Super easy to use and very complete. Very fast system of payment and easy to contact in case of any question. The analytics are very well made and divided in categories and the method for ticket checking is very easy and intuitive to use, also I found very nice that is possible to customize the tickets. Cons I think that what is missing it is the possibility to add pictures of the event: when is the moment to write a full description for an event it is very important to make a gallery of pictures and not only a link of video as the pictures give the first visual impact. I hope that this willbe an option for the future at least to have the possibility to add a few pictures.Another minus is the new version of the reserved seating that is far lower than the old version, now it become very difficult to check the booked tickets and to see which one we reserved, I can do it only zooming each section (especially using a phone).Finally, it could be good if it could be possible to edit the reserve seating directly in place of to send a draw each time, it is true that until now this have been made almost immediately after sending my request, however, if possible this will ad something to the full product. Review Source Response from Fienta May 12, 2023 Thank you for taking the time to share your detailed feedback on our ticketing platform! We value your suggestions for improvements, such as adding a picture gallery for events, enhancing the reserved seating feature, and allowing direct editing of reserved seating. Our team will definitely consider these ideas as we work towards making our platform even better. Best regards, Team Fienta MM Margus M. CEO Entertainment Used the software for: 6-12 months ### "Probably the best online ticket sales and event management platform" January 30, 2023 5.0 Pros We are an event management and promotion company and while looking for an online ticket sales, ticketing management and event management platform we have chosen Fienta. First of all their analytics for the event is amazing. They track your customer purchases and sales funnels (instagram, fb and others), you can easily refund / reissue tickets - you can also easily add tickets, change event, add video, change description etc. We have tried many online ticket sales plaforms and ticketing solutions and fienta is the best. They also have an easy to use app - on the day of the event you can easily give access to the ticket clerks and they can verify the tickets. Cons Everything for us was amazing. We have no issues or anything we do not like. Review Source Response from Fienta February 1, 2023 Thank you, Margus for your kind words and taking the time for leaving as a review! Ida J. Project Manager Events Services Used the software for: 1-2 years ### "Greatest ticketing platform" January 7, 2019 5.0 Fienta saved our event. We needed additional features to have attendees' registration and no other ticketing platform supported us, but Fienta did everything to help us. They've added additional features, customised registration page, answered every question and took care of everything. You can really trust Fienta. We're using it for 2nd year and it's a completely flawless experience. Pros It's super easy to use, works perfectly, and the customer support is amazing. Price is really low for the great service you get. Cons There are some more features needed to be installed, however the improvement Fienta makes is amazing. You can see them growing and making their best to become better every year. Review Source Response from Fienta January 23, 2019 Dear Ida, thank you for being with us and for all the feature requests which has helped us to grow in right direction! Andrus P. Founder-CEO Entertainment Used the software for: 2+ years ### "Effortless event management" March 20, 2024 5.0 Pros Very easy to set up and use, has everything you need to organize ticketed comedy or music events. Have needed support once or twice - support is always fast and helpful. Cons Have to think hard to come up with cons. Could always use more thorough attribution reporting. Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Review Source Response from Fienta March 26, 2024 Thanks a lot for taking the time to leave a review on Capterra! We're really happy to hear that our platform is working well for you and that our support team has been there when you needed them. Also, thanks for the heads-up on attribution reporting – that’s a great point. Your feedback means a lot to us! Priit K. Member of the Board, Strategist Marketing and Advertising Used the software for: 1-2 years ### "Really easy ticketing tool" January 4, 2019 5.0 We sold our conference tickets through an Woocommerce solution. This left me with a lot of manual work. I had problems with VAT, online payments, and invoice payments. Our event has around 200 participants and I spent 70 hours on ticketing. Now, with Fienta, it's less than a third of that. We continue to use Fienta for all our events. Pros Easy to use tool that takes care of all my needs when selling conference tickets. The team is super responsive and everything just works or will work shortly after you let the team know what you need. They even work with your clients when the client needs help. Payment options are all there. Cons I don't like that the software is so easy to use. Leaves me with the feeling that I'm not working at all. No stress no nothing. Like a vacation and the money keeps pouring in. Review Source Response from Fienta January 23, 2019 Dear Priit, thank you for the review! We'll do our best to keep the bar hight and come up with some exciting new features soon. GB Grzegorz B. IBO E-Learning Used the software for: Less than 6 months ### "First experience with Fiesta " May 22, 2023 5.0 Number 1 portal for me so far for ticket selling, I am not looking for anything else. Thank You Pros Simplicity of putting Your website for tickets within minutes, verification process is also very smooth. Much lower fees than my previous companies which I used, people can use their cards for payment which is advantage. I can ask for payout any time which is amazing and get paid same day or next one. I love the option to be able to customize tickets, mailing, editing, refunding all in one place. Cons Hard to mention, at the moment I do not see anything bad over here Review Source Response from Fienta May 24, 2023 Thank you for your wonderful review! We're thrilled that you find Fienta to be the best portal for ticket selling, and we appreciate your trust in our platform and the features it offers. JN Juhan N. Everything Events Services Used the software for: 1-2 years ### "Fienta" March 22, 2023 5.0 Pros Easy to use. Good and fast chat communication. Cons Nothing so far. I pay a lot, but they also make my life easier. Review Source Response from Fienta March 23, 2023 Thank you, Juhan! Raul H. Deputy Head of the General Office Higher Education Used the software for: 1-2 years ### "Best ticketing solution!" January 4, 2019 5.0 We were looking a ticketing solution for our events. It was necessary that it would be easy to use for customers and admins. You can set up everything by yourself, you have great overview of the event (different reports) and you can check all the tickets at the gate with Fienta app. Additionally I would like to brought out the costumer support, which has been really helpful for setting up event most complicated events and ticketing solutions. Response time is great! Pros The ease of use, customer support, functionality and features, great reports, different payment methods and best price. Overall the complete ticketing solution for different kind of events. I would strongly recommend! Cons Always possibility to add few more elements and features. Review Source Response from Fienta January 23, 2019 Dear Raul, thank you for the review! Eva M. Executive Officer, Trinity Long Room Hub Higher Education Used the software for: Less than 6 months ### "An excellent service, exactly what we needed." May 28, 2019 5.0 It was easy, the service was excellent, and the price was very reasonable. I will be strongly recommending Fienta to the other branches of our Club in Europe. Pros The software was easy to use, once we knew what kind of tickets we needed it was simple to set up. Monitoring the sales as they went was very useful so we could adjust the amount available for each type of ticket to ensure we didn't overbook. The customer service was very responsive and friendly. Lastly being able to receive the money at the end of each month was the single most standout reason we decided to go with Fienta and the rest of the service then lived up to what they said they were going to do. Cons We had a couple of hiccups with people being confused about how to do a bank transfer, that was partially due to us not being aware of the process either. The process of using a voucher was a tiny bit unclear but once we figured out you had to press an extra button we were set. It would be lovely if a basic report with all the information that's gathered from the bookings could be downloaded into Excel. Review Source Response from Fienta May 31, 2019 Dear Eva, thank you for taking the time to leave us a review! We do actually have the Excel export option relate to all reports. Just find the button with download icon/down arrow or ask us on the support chat :) VI Vassilen I. President Performing Arts Used the software for: 2+ years ### "Great and reliable partner with a sophisticated software solution" October 26, 2023 5.0 A great and reliable partner of Luxembourg Ballet. Very sophisticated ticketing solutions regardless of our alternating seating constellations and ticketing arrangements. Prompt reactions to any issue and query, pleasant exchange and very competitive service. Better than any other services we attempted before. Clear and transparent pricing and trustful transfer of earnings. It feels as if we do not externalise but internalise our ticketing solution, working with our own team. Pros Sophisticated and impressive ticketing solution for different scenarios, very helpful and responsive staff, very-well trained AI, intuitive and easy to use, clear and very competitive pricing, trustful transfer of earnings Cons not applicable Review Source Response from Fienta January 8, 2024 We are truly honored to be your chosen partner and deeply appreciate you taking the time to share your positive experience. Thank you for your trust and support! GB Gabija B. Project coordinator Events Services Used the software for: 2+ years ### "LOGIN says a big thanks to Fienta" September 30, 2020 5.0 Pros It is a third year then we work with Fienta and each year this platform becomes better and easier to use. As always customer service was perfect and Fienta's team solved all our ideas and needs so the buyers was happy about the whole buying process. Thank you very much! Cons Due to pandemic situation we had a lot of changes, so we noticed some points which could be helpful, for example to find ticket order with only ticket QR code. Review Source Response from Fienta October 13, 2020 Hi Gabija, Thank you the review! Rene from Fienta Tyas P. Student International Affairs Used the software for: 1-2 years ### "Best Events Marketing Tool!" September 28, 2019 5.0 I use Fienta to sell tickets for my events, and thank you because my program has many participants both locally and internationally Pros I can manage and manage every ticket sale for my event, Fienta also provides a feature that can control and view the number of ticket purchases so I can understand the traffic from my event. Cons Fienta doesn't have some additional features like ads and so on, but apart from that this tool is very helpful Review Source Response from Fienta September 30, 2019 Hello! Thank you for taking time to write us a review! Please let us know if you miss any feature - we can prioritize our software developent based on your feedback. Cheers, Rene from Fienta TL Tommy L. N/A Entertainment Used the software for: Less than 6 months ### "I’ve had an extremely good experience using Fienta " July 5, 2023 5.0 Pros \- Ease of use- The website looks good, I used the ticket website as the main website for my event because it looks so good- The price for using the service is extremely fair - Customer Service has been outstanding, they’ve been attentive, quick to respond and very helpful. Cons Maybe I would have liked even more customisation on the website, maybe the option to add specific links to social media, more images, and maybe the layout of the website. Review Source Response from Fienta July 6, 2023 Thank you so much for sharing your Fienta experience with us. We're so glad you're enjoying using it and loved hearing about what works for you. We really appreciate your suggestions about the customization options and we'll definitely keep them in mind as we keep working to make Fienta even better. Thanks again, your feedback is super valuable to us! VR Verified Reviewer Consultant Internet Used the software for: 2+ years ### "Brilliant choice!" January 4, 2019 5.0 Setting up my event was a total breeze. I saved time and did not even had to ask anything from customer support, simple and easy experience. Having an option to offer automatic invoice to my attendees was also a nice surprise bonus. Pros I used Fienta for Tech Conference event and the most impressive were full DIY approach, flexibility and remarkable easiness. Cons I actually can't remember anything specific atm. Review Source Response from Fienta January 23, 2019 Thank you for taking time to write this! KM Karolina M. Events Lead Computer & Network Security Used the software for: 6-12 months ### "Great ticketing system " December 16, 2020 5.0 Great Pros Easy to use, allows free and priced tickets, allows a great variety of different tickets and sicounts, great customer service, good clear pricing, looks nice. Cons The emails sent from Fienta cannot be edited - it would be nice to add the editing options (adding links, bolding etc). Reason for choosing Fienta Has everything we needed for the event. Review Source Response from Fienta December 22, 2020 Dear Karolina, Thank you for the review! I'll make sure we will add HTML option for the emails within few weeks. Kind regards Rene from Fienta KP Kenneth P. Founder E-Learning Used the software for: Less than 6 months ### "One Of The Best Ticket Platforms Out There (if not the best)" May 31, 2019 5.0 I am really happy that I found this platform because it is easy to use, beautiful interface and also saves a lot of money when organizing events. The support team is helpful and I hope they implement all the suggestions the community gives them. The cover photo for the event is quite tricky to add (whether it is too big when displaying the complete webpage, or too small) so I would like that they made a better preview form or somehow made it easier. Not that we have to experiment by pixels how big it will really look like. Pros Fienta's interface is really easy to use. I have used a number of different ticketing platforms in the past but was blown away by Fienta already organizing my first event. This is no exaggeration. Moreover, it is so cost effective, you can save a lot of money by using Fienta compared to some other platforms out there. The customer support is AMAZING! Cons I think as it is a fairly new company, they still lack a few specific features but it is no big deal as everything important is there. There are custom fields that you can add when a person buys a ticket but sadly they are not obligatory and the buyer can bypass the custom fields by just not entering any information. I would like to see that you can make the custom fields required. Review Source Response from Fienta June 4, 2019 Hello Kenneth! Thank you for the feedback and all the kind words! PS: Custom fields can actually be defined as mandatory. Please contact us through the support chat for instructions in case you missed this feature. KR Krista R. CEO Individual & Family Services Used the software for: 1-2 years ### "Time saving tool" February 25, 2020 5.0 I have been a creator and admin of an event as well user. Love the simplicity of the setup, the speed of getting answers to the questions, FIenta's people knowledge of tax systems in different countries, Pros Very simple process to add an event, clear FAQ, possibility to refund just with one click Cons This is not something not to like but more of a convenient service - when downloading orders would be great to have an option - alphabetical order or "made on" or made between. But as it can all be done also in excel, no big issue. Reason for choosing Fienta As I had purchased tickets through Fienta and it was visually elegant and easy to use, I decided to test them also as an admin by creating an event in Fienta. It was a very right call! Review Source Response from Fienta February 27, 2020 Thank you Krista! DR Dan R. Producer Events Services Used the software for: 6-12 months ### "Putting the power of ticketing an event into the promoters hands" January 4, 2019 5.0 Fienta have enabled us to take control of how and when we ticket. And to be able to see varied and detailed reports. Customer service has been quick and easy. Lots of thumbs up. Pros That we can setup the event when we want and with a variety of ticket options, discount codes and all with specific date validity options. We can easily check tickets at the event and no-one has to print out a single thing. Cons Would have liked this software to have been around a long time ago! Review Source Response from Fienta January 23, 2019 Hello Dan, thank you for all the nice words and for taking the time to write us the review! BK Birgit K. Concert producer Music Used the software for: 6-12 months ### "Great system for tickets" June 13, 2019 5.0 Pros Easy to use, insert information and have an overview of your sales. We needed festival pass registration for individual concerts and Fienta happily created it for us! Cons Individual concerts reports are lacking some features- different prices and amounts. Review Source Response from Fienta June 17, 2019 Hello Birgit, thank you for taking the time and writing the review! RG Ruslan G. CEO Marketing and Advertising Used the software for: 6-12 months ### "Great service with great people" January 14, 2019 5.0 10 out of 10 Pros Attitude. People of fienta were always there to help. I would call that extremely helpful. Those guys are ready to stand for you, as you are in their team. And it's charming. Cons Everything works fine, but there are still some gaps, which marketers would like to see: tracking pixels, extended discount systems, affiliate systems etc. However for the general usage its just perfect. Review Source Response from Fienta January 23, 2019 Dear Ruslan, thank you for all the kind words and for the review! We will definitely try to implement the features you mentioned. JS Jarmo S. producer Entertainment Used the software for: Less than 6 months ### "Easy to use and great customer support" May 28, 2019 5.0 We were struggling with customised sales of table bookings and Fienta had the solution out of the box. Pros Fienta is pretty intuitive and easy to use for beginners. There are a lot of possibilities to customise the event, but luckily it is easy to duplicate events, so you don't need to start all over again with a new event. The customer support responded quickly and helped with all the questions I had. A great experience overall. Cons The name of the software, Fienta, is a bit hard to remember. It lacks the connotations with either "events" or "tickets". Review Source Response from Fienta May 31, 2019 Dear Jarmo, thank you so much for taking the time to leave us a review! Similar Products Featured