# Page 6 | Fienta Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is Fienta the right Event Booking solution for you? Explore 159 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/171132/Fienta/reviews --- Fienta 4.8 (159) [View alternatives](https://www.capterra.com/p/171132/Fienta/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 6 - Reviews of Fienta ## Showing most helpful reviews Showing 126-150 of 159 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AK Annegret K. Project Manager Higher Education Used the software for: Less than 6 months ### "A great ticketing solution for events!" September 22, 2020 5.0 We used Fienta for organizing the ticketing for the NORDICHI '20 Conference at Tallinn University. Using Fienta made organising our event much easier, simplifying the management of ticket sells and allowing us to be more efficient and do more with less. For our guests, getting their tickets from Fienta made the experience easy, natural and pleasant and helped us to have a great start for our event. Pros The interface is simple and logical yet powerful. Amazing tech support and documentation. Strong analytics and great event discovery options for potential audiences. Cons We are very happy with Fiesta. No criticisms. Review Source Response from Fienta October 1, 2020 Thank you for taking time to leave us a review! AR Anni-Brit R. Turundusjuht Consumer Goods Used the software for: Less than 6 months ### "Fienta event planning software" July 30, 2019 5.0 Awesome! Great and fast customer support! Pros I like that I can easily embed it into my own website and that there are so many payment options (including the ones relevant in my country, not just PayPal/credit card). The recurring events option is also such a timesaver! Cons The only thing I can think of is that sometimes I forget to save something after editing an event and then have to start all over again - I am used to having autosave :) Alternatives considered [Event Smart](https://www.capterra.com/p/176608/Event-Smart/)[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Fienta Easy payment options, no hidden fees, easy integration. Review Source Response from Fienta July 31, 2019 Hello Anni-Brit, thank you for the review! We are in process of making the Save button to stick on screen so you won't forget saving your changes. Please let us know if you have any other suggestions to make Fienta better for everyone. PP Paul P. Producer Entertainment Used the software for: Less than 6 months ### "Kinoteater" January 4, 2019 4.0 Everything's fast, correct and developing in the right direction. It's been a great financially and marketing-wise. Pros \- easy to use - information can be changed quickly - i have full overview of who are my customers - i can easily track sales Cons \- i can't create several shows of the same event - i can't sell tickets with a seating plan - i can't cancel sold tickets or change them between events - discount codes don't copy along when i copy events - would be nice if the check box to use e-mails when people buy tickets is always present Review Source Response from Fienta January 23, 2019 Hello Paul, thank you for the review! Your feedback is really valuable. Some of this, like cancelling tickets and making refunds, we already implemented. Others are added to our product log and we will let you know once any feature you mentioned is ready for use. Kristjan O. Managing Partner & Consultant Management Consulting Used the software for: 1-2 years ### "Simple and efficient option for selling tickets to the events" January 4, 2019 4.0 Pros Excellent and very responsive client service, rather low fees. Cons Some options are difficult to find from the menu, but it's not a major nag. Review Source Response from Fienta January 23, 2019 Hello Kristjan, thank you for the review and feedback! We do plan to change the menus and navigation a bit to make it more clear of which settings and reports are global to your account and which apply to a specific event. MN Maarika N. Non-Profit Non-Profit Organization Management Used the software for: Less than 6 months ### "customer" April 25, 2023 5.0 easy and friendly Pros Fienta is easy to use, logical structure Cons Customer friendly, easy to use, easy to share Reason for choosing Fienta easier, lower commission Review Source Response from Fienta April 28, 2023 Thank you for the review! MA Matthias A. Organizer Entertainment Used the software for: Less than 6 months ### "Easy in - easy out" May 28, 2019 5.0 I was searching for an online ticketing solution for an event, that I was organizing. It was great and easy to work with Fienta. Pros \- super intuitive - good to implement and customize - As an organizer I want a solution that saves time and works reliable. Fienta does that. Cons \- the software is great - I would really appreciate the option of different payment methods. Credit card is fine, but here in Austria people are still used to transfer money directly from their bank accounts. Review Source Response from Fienta May 31, 2019 Hello Matthias, thank you for the review! LA Liina A. Director Entertainment Used the software for: 6-12 months ### "Easy, fast and userfriendly environment" March 6, 2020 5.0 With Fienta I can be my own boss when it comes to sell tickets online. Pros There is no middle-man between the organizer and the event. You can create an event and do all the necessary changes by yourself when needed. I just love the simplicity of sending free tickets, clear report and sale overview. Cons When the sale was non-active (e.g. tickets sold out), I couldn't find the option to send free tickets. But I got the instruction from Fietna quickly. It´s actually very easy :) Review Source Response from Fienta March 12, 2020 Thank you Liina! VR Verified Reviewer Software Developer Entertainment Used the software for: 6-12 months ### "Modern platform for ticket sales" January 4, 2019 5.0 Pros Online admin interface is very easy to understand, while including almost everything our organization needed. We could add new events, ticket types and discount codes right after registering. Ticket sales include analytics about the customers. Adding inline ticket sales to our website took less than 15 minutes with the help of customer support. We ran into some bugs at the start, but Fienta was very easy to reach and managed to fix the issues in just a few hours. Cons No support for seating charts and multiple-use tickets (e.g season passes). Ticket checkin app is bare-bones Review Source Response from Fienta January 23, 2019 Hi, thank you for the feedback and review! Seating charts and multiple-use tickets are something we definitely plan to implement. Regarding the scanner/check-in app, we just released a new version. Please let us know if it misses a feature you are looking for. Karl V. Consultant Professional Training & Coaching Used the software for: Less than 6 months ### "Fienta FTW" July 2, 2019 5.0 Easy to use and excellent value for money. Pros Software and site is intuitive, which is the most important thing. What I would bring out as the best experience is customer service. They answer within minutes and stick with me until the problem is solved. 10/10 Cons I can't think of anything that I don't like. If I don't understand something then customer service will help me. Review Source Response from Fienta July 6, 2019 Thank you for the review! IB Igor B. Marketing Officer Entertainment Used the software for: 6-12 months ### "Excellent service to manage ticket sales" May 28, 2019 5.0 Impressed. Every-day using is very simple, technical advisors helped us to customize our event pages even in such way which is not included to the service. Pros Easy set up and extremely friendly customer support Cons It is hard to use in Russia cause of payments methods - russians are using different ways, which are not included in this service Review Source Response from Fienta May 31, 2019 Hello Igor, thank you for the review! We definitely plan to add more payment methods soon and we'll make sure Russia will be covered. BA Berivan A. Designer, Co-founder Design Used the software for: Less than 6 months ### "Amazing Service, Always Helpful" May 11, 2023 5.0 Pros Every time I need help or have some questions, they are always so helpful.Thank you to all team. Cons Maybe the user experience can be improved a bit on admin part. But still its fine. Review Source Response from Fienta May 12, 2023 Thank you for taking the time to leave us such a positive review! We're thrilled to hear that our team has been consistently helpful in addressing your needs. Your feedback on the user experience in the admin part is appreciated, and we'll definitely consider it for future improvements. Thanks again for your support! Johann K. Customer Support Specialist Education Management Used the software for: I used a free trial ### "The review" January 22, 2019 4.0 We wanted a simple ticket selling platform with few special requests and got more than needed. Amazing. Pros It's so simple that even our economics girls didn't have troubles using the program. At the same time, Fienta can offer all the necessary features and top level customer support. Cons As it has all the necessary features, there's still much to improve on design and new features. Review Source Response from Fienta January 23, 2019 Dear Johann, thank you for the review! Huyen My H. Personal Assistant to Director Non-Profit Organization Management Used the software for: I used a free trial ### "User-friendly tool" November 2, 2022 5.0 Pros User-friendly software and reactivity of the team to help me. Cons I liked everything! My experience was very positive and I didn't notice anything that I would dislike. Review Source Response from Fienta November 7, 2022 Thank you for taking the time to leave us a review! HÕ Hainer Õ. Partner Performing Arts Used the software for: Less than 6 months ### "Life is easy!" May 28, 2019 5.0 It took away concern about ticketing! Pros I found Fienta and I am super happy as we were thinking how to handle the ticket sales of our event. With Fienta it was easy. I am not very professional IT-person, but this was simply to use, create diferent ticket types etc. Cons No issues. I just myself forgot to follow the number of specific ticket type amount. Maybe it would be good to have e-mail reminder if some ticket type comes close to limit? Review Source Response from Fienta May 31, 2019 Hello Hainer, thanks for taking the time to leave us a review! We'll add the the suggestion of sending reminders about sold out ticket types to our list of to-dos :) RO Rahel O. The CEO of Rahel Otsa Improkool Arts and Crafts Used the software for: 2+ years ### "A very satisfied user" April 16, 2025 5.0 Pros This is the easiest platform I've ever used for selling events. It's flexible, very easily maintained, and the support is quick, accurate and friendly! Cons I have yet to find that thing. It's literally the one service I keep suggesting others without reservation. Review Source LG Lauris G. CEO Hospitality Used the software for: 6-12 months ### "Great ticketing solution" May 28, 2019 5.0 Overall satisfied. Great customer support. Pros Clean and nice design, payment functionality, payout system. Cons No gift card option that could be used accross all events. Review Source Response from Fienta May 31, 2019 Hello Lauris, thank you for the review! PC Paul C. Event organiser Music Used the software for: Less than 6 months ### "Excellent. So easy to use" July 2, 2019 5.0 Excellent customer service. Pros Very easy to use. Excellent customer service. Fast payments. Very happy Cons All was perfect. Very happy with this service for my event Review Source Response from Fienta July 7, 2019 Thank you for the review! RP Riina P. CEO Financial Services Used the software for: 6-12 months ### "Perfect for any event" July 3, 2019 5.0 Pros It was easy to use and the event page looked professional despite Fienta was filled in by an unprofessional in ICT. Cons It was not possible to change the font of the text. Review Source Response from Fienta July 9, 2019 Dear Riina, thank you for the review! NS Nicci S. Producer Health, Wellness and Fitness Used the software for: Less than 6 months ### "The best choice we made for our event!! " July 2, 2019 5.0 Very pleasant, easy to use. Great support for any questions we had. Great follow-up to any requests we made. A super positive experience! Pros It was so user friendly, easily laid out with helpful tips and suggestions. Nothing was fussy or complicated. Just straight forward. It looks great and was it super easy to follow all order and requests. Great quality. Easy and reliable, one less thing to worry about! Cons Perhaps an easier link for connecting back details but even that wasn't such a big deal. Overal a great experience. Review Source Response from Fienta July 8, 2019 Hello Nicci, thank you for the review! VR Verified Reviewer Project Manager of Construction and Designing International Affairs Used the software for: Less than 6 months ### "Great overall experience" October 9, 2018 5.0 Overall we were happy with the system, our buyers did not have any questions, tickets were received and we got our payment on time. Thumbs up! Pros This was my first time using any ticketing software but everything was really clear and easy to use. Cons Had to confirm our bank account via bank transfer. Their customer support explained it was necessary to avoid scam and protect my account. Don't know if it's a standard procedure with this kind of systems. Review Source Response from Fienta October 11, 2018 Thank you for the review! MJ Maria J. Organiser Performing Arts Used the software for: 6-12 months ### "Very happy" January 29, 2019 5.0 Pros It is really easy to use and good value for money. Also, I like that you can link it with your website so that the customers can purchase tickets right there. Cons I wish there was a "basket" function so that you could buy multiple tickets at once by adding them to your basket first. Review Source Response from Fienta February 5, 2019 Thank you for the feedback and feature request! DA Dionysios A. Administrative-Economical Government Administration Used the software for: Less than 6 months ### "One of the best online booking tickets platform" September 6, 2022 5.0 Pros The ease of organizing or scheduling an event (as administrator). The ease of booking tickets (as customer). Great web design, simple forms, dynamic content. Cons The lack of Greek language as an alternative option. Review Source Response from Fienta September 16, 2022 Hi, Thank you for the review and feedback! Please write me back if you would like to help us with adding Greek localisation to Fienta. Warm regards, René JD Jekabs D. CEO Education Management Used the software for: Less than 6 months ### "Improwise Feedback" May 28, 2019 4.0 Overall it's good to use Fienta for selling tickets to our workshops, as it helps keep all the information digitally and makes it easier to track attendance. Pros I like the simplicity for administators and users. Cons The technical faults that occur frequently, as I keep receiving customer feedback that they weren't able to make a purchase, or the site was down, or other issues arise from time to time. Review Source Response from Fienta May 31, 2019 Dear Jekabs, thank you for leaving us feedback! Rauno M. Sales and Marketing Director Logistics and Supply Chain Used the software for: Less than 6 months ### "Quality service" May 31, 2019 5.0 Pros Reports after to event to make marketing and send presentations. You could approach differently to attended people and people who didn't attend. Very easy to use and great customer support. Cons If I needed landing page to my events I needed to ask this directly from customer support. Couldn't set up by myself. Review Source Response from Fienta June 3, 2019 Thank you Rauno for your feedback! Lauri M. Manager Marketing Education Management Used the software for: Less than 6 months ### "Quick setup, easy to use." January 22, 2019 5.0 Fienta makes organizing our events much easier and has made the experience more streamlined. Integrating it to our website was quick, easy and onboarding customers is much more convenient. Pros Continuous scan makes it easy to deal with a massive audience. Cons The app could have support to send information to ticket holders (via. Email or sms). Review Source Response from Fienta January 23, 2019 Hello Lauri, thank you for the review! Similar Products Featured