CompanyCam

CompanyCam

4.5 / 5 28 reviews

Who Uses This Software?

CompanyCam encourages communication without phone calls and facilitates context without driving to the job sites. CompanyCam was built to save your entire team time and money.


Average Ratings

28 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $12.00/month/user
  • Pricing Details
    Please contact us about an enterprise rate for 50 or more users.
  • Free Trial
    Yes
  • Deployment
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
  • Support
    24/7 (Live Rep)

Vendor Details

  • CompanyCam
  • companycam.com
  • Founded 2015
  • United States

About CompanyCam

As field service management contractors, were always on the go, sometimes hitting four or five locations per day, which makes communication even more crucial. We found that taking photos helped us when writing bids, coordinating with our crews, and handling customer disputes, but getting them organized created a huge headache. Users can take unlimited photos which are location and time stamped, sent to the cloud, and stored securely to track field activities.


CompanyCam Features

  • Billing & Invoicing
  • Contact Database
  • Contract Management
  • Dispatching
  • Electronic Signature
  • Inventory Management
  • Mobile Access
  • Payment Collection in the Field
  • Quotes/Estimates
  • Routing
  • Scheduling
  • Service History Tracking
  • Time Clock
  • Work Order Management

CompanyCam Reviews Recently Reviewed!


Capterra-loader

CompanyCam is my work memory and has increased communication within the office. I love it.

Jan 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The best part of the software is the ability to see what all of my guys are up to out in the field and communicate with photos. I have had hundreds of conversations with employees in the field who are able to explain their problems to me with photos so that I know we are on the same page. Plus I can see the progress of the job throughout the day to make sure everyone is on task.

Cons: Every once in a while we would have duplicate addresses which was frustrating. I think this has been corrected.

Overall: The benefits of using CompanyCam would be increased communication in the office and with customers, increased productivity because all progress is being photographed and time tracked, better "photographic" memory of past problems at projects, and the ability to prove what the project looked like before we started working. CompanyCam has been an invaluable resource with employee accountability. Our employees take photos throughout the day so my manager can better understand the effectively or lack their of on the job. We are able to communicate better with homeowners with photos which allows us to clarify problem areas on the projects and explain those easier. Finally CompanyCam gives us absolute proof of issues that were on the project before we got there. For example we saved money this year by showing a homeowner that the dent in their gutter was there before we roofed their house, same story with cracks in driveways, and deteriorated siding. CompanyCam makes it easy for my guys in the field to take the photos I have wanted them to take for years. Now we actually do get the photos and save them correctly.

CompanyCam makes the overall customer experience so much better and workflow smoother!

Jan 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love having all of the photos of each job at my fingertips. I show these pictures to my customers and they are impressed. I review each job with my install manager and our installs go so much smoother. Having before and after photos really sets us apart from the competition and we can show how great our quality of work is. Must have tool.

Cons: I don't have any issues with CompanyCam. At times I have to wait for photos to load, but that is normal with any online photo storage software. I don't know what I would do to make the application any better. There are updates from time to time that keep enhancing the experience.

Overall: A large benefit to CompanyCam is having all of our jobs, photos and notes in one place. Everyone in the company can access the information and makes notes so we are all on the same page. If I miss something during my initial inspection, having these photos to turn to really helps minimize any mistakes on my end. Pictures are worth 1,000 words and that's so true so when we are about to start and finish a project in a customers home.

Very satisfied with Company Cam. Has improved efficiency in sales, installation & service depts.

Jan 15, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Quick photo option and the reports. I put together a report for every job that I sell. It used to take me 15 minutes - upload photos, organize them, print them, label them. Now it takes less than two minutes. This makes a huge difference when I am running up to 6-8 sales calls a day from April to October in a very busy seasonal business.

Cons: System needs to work better when there is limited cell service. In my opinion, the app should be able to operate without any Wifi or cellular signal, uploading and updating the information once a signal is restored.

Overall: Massive increase in overall efficiency. Information is power in the HVAC industry and the information that is immediately sent back to managers from technicians in the field is invaluable. It is quick and easy to use, and quick and easy to sort and organize data.

Save time and money , document your jobs start to finish.

Jan 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I can document jobs just using my phone. Our driver's post pictures of all materials delivered to the job. This tool is a valuable resource for documenting the time line of your jobs. This information is available for all of my team members to access in real time. When I document damaged product or missing items using this program my team members can immediately order repairs or replacement product. In a fast paced production environment using CompanyCam will save time and money.

Overall: Because they are constantly updating and improving the quality of this app I had to purchase a new phone that is compatible.

A bit frusterating

Jan 09, 2018
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Value for Money

Pros: Stores (most) pictures of projects indefinitely.

Cons: Doesn't work well with OS. I set up the project in my car, then I need to take a picture, or I'll need to set it up all over again. Then I click the screen off and put the phone in my pocket to greet the customer, etc. When I pull my phone out to take pictures, I then need to go through the process of selecting an existing project, take pictures here, etc, to begin taking pictures. Then, if I don't save the last picture, when I get to my next stop, the app will be frozen in camera mode for several minutes before I can set up the new project and take pictures.

Super easy to use, easy to get pictorial info from the field to the office

Jan 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use and intuitive. This is important with employee turnover. No need to hold lengthy training sessions. Gets information from the field to the office instantly. Great tool.

Cons: Can be a challenge when not in cell service or wifi. Several times users have taken pictures and they have not saved. I don't like the fact you have to "save" each picture after taking. I would prefer that to happen automatically. It would be helpful if the app would save the pics on the phone and automatically download them when cell service or wifi was restored.

Overall: Better customer satisfaction from pictures and office quality from them.

This is a huge help in making sure the accuracy in measuring roofs.

Jan 15, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of getting an accurate roof measurement in a matter of minutes. Besides giving the amount of squares, it also figures rake edges, eaves, valley ridge and hip measurements etc.

Cons: Some locations are not always easy to see entire roof and get measurements because of trees and shadows. Also had trouble seeing a few roofs at all, but very few. Sometimes ground views are not available. When looking at overall views from S,N,E,W views, many times it is very difficult to locate exact house because so many in neighborhood look exactly the same.

Capterra-loader

One of the best apps I use daily!

Jan 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I use this app daily for my job and couldn't imagine not having it now. It allows my to keep track of all my jobs and look back at past jobs to refresh my memory without having to go back to the site.

Cons: I do not really have any Cons with this app. Occasionally you get the update bugs but that is pretty normal with most apps. Everything functions pretty well daily.

Overall: Helps me daily with my job.

I use Company Cam everyday for my work. It is intuative and easy to use.

Apr 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like that Company Cam allows for an almost instant connection to anyone connected to our account when we post a photo. If I take a photo, someone in Lincoln can see it almost immediately. I also enjoy their AR option which allows for measuring pitch and skylights.

Cons: I think that Company Cam is still improving and allowing for their platform to run smoother, but sometimes I feel that the software can be buggy and glitch out.

Overall: Quick photo capturing, high quality photos, easy to share, and a product that I feel confident recommending.

Very useful, especially when going back to projects that I didnt start but I will be finishing

Jan 09, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Saves me from having to remember everything. Just take a picture and all the info is there whenever I need it. I can also look at anything the other users in my company post for reference or follow ups.

Cons: I would love to have video capabilities. My only complaint is the app is slow to refresh when trying to add photos or new jobs.

Capterra-loader

After using this service I couldn't and wouldn't be without it. What an amazing tool for contractors

Jan 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ability for clients as well as all my foremen to access pictures showing whats been done. We offer a timeline of pictures for our clients to see the progress of the roof installation.

Overall: Access to realtime progress on all my jobs. Verification of work done for our clients. Able to diagnose problems from the office using Company Cam.

Awesome. Nothing bad. Customer service and support is far above average.

Jan 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Extremely user friendly. Photos are very clear and easy to edit. It is very helpful to be able to forward photos to someone else without have to save them to me phone. I have built many inspection reports using this software. This has been invaluable, as well.

Love this program for my business!

Apr 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: It is easily shared within our company. Love the before and after pictures. Love the ease of sharing pictures with customers and suppliers.

Cons: The GPS location. When arriving on a job, the address doesn't always pull up. It will say it is 3 miles away.

Capterra-loader

Love love love Company Cam!

Mar 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: From day one, everyone in my company was on board with the software change. We were using Dropbox, but always having issues. The day we switched over to Company Cam, it has made everyone's work life so much easier. In the long run, it has saved us time and money. I would recommend it to anyone!

Overall: This software makes my company more efficient and helps our revenue increase when we send photos to insurance companies.

Capterra-loader

Save a photographic record of your projects

Mar 29, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: This application is excellent, it is the first time I use some of this type and I loved it, it was recommended by a colleague and it is very useful, it allows you to keep track of your projects but in a photographic and chronological way, I example I use it to have a record of meetings with clients, it helps you to remember better the projects, who are involved and what they want precisely, really that a very important visual complement, try it, I recommend it.

Cons: At first it may seem a little useless to say the least, since normally in my area you are not used to this type of tools, so you may stop using it, but give an opportunity and you will find how useful it can be.

Overall: To have a tool that gives a different approach to the recording of progress in the work or projects, since it uses the photographic advance, although it is more for the physical projects sector, I have managed to find much use in the computer area

This is the most convenient photo application out there. Does everything we need it to do.

Jan 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I'm in the office a majority of the time, so having photos show up in real-time is helpful in speeding up my work. I no longer have to wait for someone to email or text me pictures. The editing features are extremely handy. It's also nice for multiple people to be able to add comments to each picture, so it's not necessarily tied to only one person.

Great experience for watching job progress.

Jan 15, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like that we can look at any one of our jobs and see % of completion, also marking up picture and sending them for RFIs.

Cons: A great option would be that we could video record events at work and then review them at compoanie meetings. Sometimes a picyure doesn't quite explain what is going on on a job site, you would be able to see more of the action.

It's a good tools for us in the construction Field.

Jan 15, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: It gets the address right away from we're you are. You can also write on the picture it self I need to view a detail.

Cons: The download sometimes it takes a while for it to download the pictures. A better quality or clear picture

Overall: Seein the process day by day of the work we doo in different project's and we are able to show to new customers what we do.

We love company cam!

Jun 29, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Photos instantly show up across every user's device. Easy for the guys to take notes and get quick response on the job

Cons: I actually don't have anything negative to say about Company Cam. They're a great company and the owner is super nice.

Overall: Instant sharing of work photos between employees.
Easy to use and master

We use this software daily for residential remodeling.

Jan 12, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I live the automatic data assigned to each picture: location, etc. The near instant access to all team members is useful to our business.

Cons: It is not integrated with our CRM software. The pictures come out a little dark and not of high enough quality to be used in marketing.

Great Product, Easy to Use

Apr 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: This is a great software for when I am in the office, I can easily obtain pictures with there exact address when I need it to figure out where people are or for other office use. Simple to navigate through and easy to put on specific filters quickly when looking for one thing.

Cons: Sometimes the address would be incorrect, but it seems to me that this issue has been cleared up and are working more efficiently.

Overall: Every day Use!

Saves time and money!

Jan 09, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Being able to look up details of projects I forgot or forgot to write down. Being able to search by project name, address etc.

Cons: The photos show too small sometimes depending on what size or configuration of monitor I am using. The tagging method is a little awkward.

Capterra-loader

Create your photographic chronology effectively

Apr 09, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: For a project I needed to prepare a file with photos and that they had a chronology to show the progress and someone recommended this application, and be delighted, it was all that I needed and more, it allows you to create projects, where you take the photos of the progress and being able to make notes where you explain what you did, it is perfect to take a visual preview, make presentations to the bosses and for personal projects, try it.

Cons: At first it may take a bit to understand or get used to the tool because for many it is a new way of working, but nothing that a video tutorial on YouTube does not solve.

Overall: To be able to use an application that would allow me to take the chronological advances of a project, adding annotations, progress to keep a concrete file of visual advances.

Capterra-loader

Excellent, it does its job perfectly.

Mar 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: A perfect application for your photographic record of work done, you can manage the progress of your projects update it and add solutions to problems that you can then use as a manual for errore solution, really that is perfect in what it does.

Overall: To save your work and progress in photography, with an application that always works, this app is the best one I've ever tried.

Effective for documenting with photors

Jan 15, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The ability to sort via project, dates or by technician helps and if unable to find the search feature will surely find what you are searching for

Cons: It takes to many key strokes to download, then emails indicated what you just were doing, then unzipping the files. I bypass the emails completely to obtain my files

easy to use and works for my company purposes.

Jan 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I can access it pretty much anywhere. Workers can take pics and the bosses can see progress of work on the jobsite

Cons: Sometimes takes a bit for pics to download. Once pics are taken, I wish I could be able to delete some of them if I wanted.

Overall a very useful and good app to have.

Apr 18, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Ease of taking and sharing pictures with my coworkers. I love being able to look up jobs fro the past that I didn't do.

Cons: The app could be a little easier to get to the overall job that you are taking pictures of. Should be easier to access those jobs.

Overall: Sharing pictures from job sites.

Capterra-loader

Very good, an image says more than a thousand words

Mar 31, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros:
Very useful for inspections of Security Aspects, order and cleaning and others that we do in the different operative areas since it allows to store in the cloud a significant number of photographs, place the observations about unsafe conditions and opportunities for improvement detected to follow up on its correction
As they are kept according to the place where it was taken, it allows to keep the historical and to show before organisms like INPSASEL the improvements made in the time

Cons: Its disadvantage is that it works on Android 4.4 or higher and there are several compáñeros whose equipment does not meet these specifications which constitutes a limitation when sharing the information

Overall: Visual documentation of improvement opportunities and corrections executed for the benefit of workers' health and safety