# CompanyCam Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is CompanyCam the right Field Service Management solution for you? Explore 101 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/171143/CompanyCam/reviews --- CompanyCam 4.7 (101) [View alternatives](https://www.capterra.com/p/171143/CompanyCam/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of CompanyCam Ease of use 4.6 Customer Service 4.4 ## Pros and Cons in Reviews JB Jaxton B Sales RepConstruction, 11 - 50 employeesUsed the software for: 1-2 years. “I’ve used CompanyCam as a roofing estimator and it’s amazing to be able to take photos on this app and have them automatically sorted into the appropriate customer profile on Acculynx“ November 16, 2025 Nick B Chief Executive OfficerConstruction, 2 - 10 employeesUsed the software for: More than 2 years. “I have had a matter I have been trying to address for over 2 months now and they are unresponsive to the direct issue at hand.“ June 17, 2024 KM Kelly M Owner, office managerConstruction, 2 - 10 employeesUsed the software for: More than 2 years. “Easily stores all of our pictures of jobs so we are able to share with clients or other subcontractors.“ March 5, 2026 Nick B Chief Executive OfficerConstruction, 2 - 10 employeesUsed the software for: More than 2 years. “the customer service is a joke.“ June 17, 2024 LU Laura U Scheduling coordinatorElectrical/Electronic Manufacturing, 2 - 10 employeesUsed the software for: 6-12 months. “Having a checklist for generator services is helpful to the technicians because they have to answer questions and/or add pictures for each step of the process. “ June 2, 2025 BH Brad H OwnerConstruction, 11 - 50 employeesUsed the software for: 1-2 years. “Ocasional connectivity problems without internet to pull up accounts. “ May 17, 2023 LU Laura U Scheduling coordinatorElectrical/Electronic Manufacturing, 2 - 10 employeesUsed the software for: 6-12 months. “It is very helpful to be able to create reports for certain clients (like house repairs needed for a real estate sale). “ June 2, 2025 PL Paul L Production ManagerConstruction, 2 - 10 employeesUsed the software for: 6-12 months. “has very limited functionality.“ May 26, 2022 ## Showing most helpful reviews Showing 1-25 of 101 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Shane H. Senior Project Manager Construction Used the software for: 6-12 months ### "Best App Ever" December 21, 2020 5.0 The cloud based design frees up your phone. I have maxed out my picture storage multiple times and trying to organize them after the fact was terrible. Company Cam has that all taken care of. The Geo Location feature automatically knows if your on a current job and when the app is opened that's the suggested job. Pros Company Cam offers a trial use and initially I was not able to take full advantage of the trial but after contacting them they extended the trial. This is one of the most innovative documenting apps I've every used in construction. It is cloud based with one simple monthly fee that is well worth the cost. Just the organization of the pictures per job is worth the cost not to mention the countless other features. Cons After using this software for almost a year now I don't think there is anything I don't like about the App. There are some modifications that I might suggest but these are just personal preferences. Reason for choosing CompanyCam I would choose them because if you have any questions or need help with the app there are "real" people on the line to assist you immediately. There Customer Service is second to none. Review Source KP Kayla P. Estimator Construction Used the software for: 2+ years ### "Why are you not using CompanyCam!?" March 6, 2025 5.0 If I could give them 100 stars I would, they deserve it! Pros CompanyCam is a life savior for any trade company!!! Being able to share the link so who ever needs to see what's happening on the project can. The edits you can do on the pictures are amazing and so helpful!! Cons There is absolutely no complaints with this program Switched from [DASH](https://www.capterra.com/p/149523/DASH/) Dash was still being used but not for photos anymore, CompanyCam is so much easier! Review Source SM Sonja M. Director Construction Used the software for: 1-2 years ### "Horrible customer service" August 23, 2021 1.0 Pros The features were exactly what we were looking for. Over time the ridiculous amounts of updates that created more and more 'features' made the product less and less easy to use. What once took minutes has extended to 10 times that to create a report. Updates often caused outages where our data was unavailable. Please Please Please someone make a comparable product so I can get away from company cam. Cons Horrible customer service. When we had issues it was days before we received a response. our data was unavailable and when the udpates were complete we had to relearn the entire application. Reason for choosing CompanyCam can't find another product, please provide recommendations Review Source AN Angela N. Accounting Construction Used the software for: 1-2 years ### "Game changer for home improvement companies" April 4, 2025 5.0 We utilize this app with every single job that we do now. The photos never go anywhere, and are stored in the cloud. A. If there were any additional costs incurred during a job, you can loop a customer in right away with any photos or videos being taken during the job. Pics and videos are always timestamped with the employees name who took the pics. B. You can add notes to any pictures or video. When you loop a customer in on their project they can also collaborate and upload notes in real time. C. Extremely helpful working in a field whether or not the customer is able to view the work with you. It's important not only for a homeowner, but makes the whole job process a lot more comfortable for the people paying. People love it too - being able to watch their roof being done in real time. D. Building inspector inspections and photos, any required photos that a municipality could require of you can be uploaded here. For us it's mainly ice and water inspections. We can take pics of the progress and send those pics to whoever needs them. E. It's makes your company more professional. F. No more scrolling back for months to see if you have project photos stored in your phone, now all that data is in CompanyCam cloud. G. We love that it automatically syncs with our jobs in Jobber. Pros We love that we can now communicate in real time (with photos) with our customers while we're working on their properties. We do roofing so it's not like people can go outside and watch, it's dangerous. With CompanyCam we're able to show the entire process from start to finish. Cons Honestly I can't think of any cons about company cam. Review Source LU Laura U. Scheduling coordinator Electrical/Electronic Manufacturing Used the software for: 6-12 months ### "Give Company Cam a Try" June 2, 2025 4.0 Company Cam has given us the opportunity to get a feel for the jobs we have to do, and the supplies needed. It is very helpful to be able to create reports for certain clients (like house repairs needed for a real estate sale). Having a checklist for generator services is helpful to the technicians because they have to answer questions and/or add pictures for each step of the process. That way we can have a thorough record of the maintenance preformed. Pros I like the ability to make reports and check lists for jobs. The ability to take pictures and videos of jobs and job sites is very helpful. The checklists are valuable because it helps us to make sure that each step of the job is completed. Cons The integration with Field Pulse has been challenging. We do a lot of agricultural work and the fields, ditch pumps, and pivots do not have specific "addresses", so we use coordinates. These do not match up at all when trying to get them matched with FP Review Source SS Sam S. Owner Construction Used the software for: 2+ years ### "Best Photo Management App for Field Service" March 28, 2025 5.0 Very happy with Company Cam. It makes photo organization very easy both internally and for sharing with customers. Pros It stores all of our photos in one place efficiently. Integrates well with our CRM software. Cons It's expensive for the number of field techs we have. Review Source LH Lyla H. Administrator Construction Used the software for: 1-2 years ### "Great software but a bit pricey" November 17, 2025 4.0 Overall satisfied with the software just wish it was a little better price. We have a small company so paying around $100 a month is a lot for our budget. Pros The sales people are able to take photos on Company Cam and they link into our CRM which saves time and energy. It is a great feature. And you can share it with your subcontractors so they can upload photos as well. Cons The price is a bit high and if you want to utilize some additional features you have to pay substantially more. I was wanting to use the checklist but would need a different plan that was an additional $50 per month. Review Source NH Nicholas H. Foreman Construction Used the software for: Less than 6 months ### "Photo storage" August 21, 2025 5.0 Easy to set up different locations and take/upload photos. Been very pleased with how efficient it is to come back and reference things. Pros I really enjoy how simple it is to use and that photos don’t take up memory on my phone. Excellent value just for that. Cons Not so much about the app, but having to learn that the photos of the job site are now on an app rather my phone. Review Source Jason W. Roofing Specialist Used the software for: 2+ years ### "One of the best apps I use daily!" January 15, 2018 5.0 Helps me daily with my job. Pros I use this app daily for my job and couldn't imagine not having it now. It allows my to keep track of all my jobs and look back at past jobs to refresh my memory without having to go back to the site. Cons I do not really have any Cons with this app. Occasionally you get the update bugs but that is pretty normal with most apps. Everything functions pretty well daily. Review Source Vincent S. Bossman Used the software for: 2+ years ### "After using this service I couldn't and wouldn't be without it. What an amazing tool for contractors" January 9, 2018 5.0 Access to realtime progress on all my jobs. Verification of work done for our clients. Able to diagnose problems from the office using Company Cam. Pros Ability for clients as well as all my foremen to access pictures showing whats been done. We offer a timeline of pictures for our clients to see the progress of the roof installation. Review Source BP Blaine P. General Manager Construction Used the software for: 2+ years ### "CompanyCam - How are you NOT using this?" February 28, 2025 5.0 I have been a very long-time user of CompanyCam and have introduced to many companies all across the USA. I have seen them add features and listen to requests made by their users - great product, great company! Pros I love the ease of use, the report functions and of course, being able to share photos, AS THEY ARE TAKEN, with the client Cons Nothing really other than not everyone is using CompanyCam to elevate their game! Review Source CB Clint B. Owner Chemicals Used the software for: 2+ years ### "My CompanyCam review" January 4, 2025 5.0 We’ve had a fantastic experience with it from the get-go. Pros I love how easy it was to set up and use. Cons I wish it was a little bit cheaper price, but that’s it. Review Source VW Vicki W. Operations & HR Manager Construction Used the software for: 2+ years ### "A Great Integration with your CRM for Contractors in any field!" June 22, 2023 5.0 Very positive! I would take this system over all others I tested. The one draw back is the address/location duplication Pros Ease of use, intuitive, it really is super easy to use! It integrates with JobNimbus our CRM Cons It duplicates addresses when you go to the address more than once. The sales/auditor has to notice that the address is duplicated, which doesn't always happen...and delete one, or sometimes 2 of them. I wish there was a way for the system to recognize the duplication and not allow the 2nd or 3rd record to be made without some sort of distinguishing name or notation.The only other item that needs work is collaborators. It works to add a collaborator via email, but sending it via text almost always leads to issues. If this were fixed the technology is excellent Reason for choosing CompanyCam WE were using the photo function within JobNimbus which isn't near as robust as company cam. Review Source KO Kala O. Operations Manager Construction Used the software for: 2+ years ### "We Love Company Cam!" April 4, 2022 5.0 Overall we have gone back and forth deciding if this is the best program for us. We went through a period where our new CRM offered a very very similar feature. We tried it for a little over a month and reconvened to decide if we should use the feature that we are already getting included in a package we are paying for, or continue to pay for this third party program (company cam!). In the end, it was unanimous, nothing compares to the ease and functionality of Company Cam! Pros We love being able to track our project's progress and share the links with homeowners and insurance companies so everyone can see exactly what our contractors do, step by step Cons We really do love company cam. There have been times when we are at a project far outside the perimeter of Atlanta and our service is not great. In those times, sometimes pictures won't load, or we can't share our link with homeowners during our mid-morning check in. It seems unlikely that has something to do with company cam. Ultimately, that is a phone service issue! Alternatives considered [JobNimbus](https://www.capterra.com/p/126797/JobNimbus/)[AccuLynx](https://www.capterra.com/p/116187/Acculynx/) Reason for choosing CompanyCam It is affordable, easy and functional! Review Source AM Ashley M. Office Manager Construction Used the software for: 6-12 months ### "Great for Client Communication" May 9, 2024 5.0 Pros CompanyCam provides us the ability to share a client's project with them in real time. We love that we can share videos of significant length without any downloading or emailing issues. Cons I wish it was cheaper to have more seats. Review Source MC Mike C. Owner Construction Used the software for: 6-12 months ### "CompanyCam Rocks! " April 26, 2022 5.0 My overall experience has been positive and I highly recommend CompanyCam for your business. The time it saves you from all the paperwork and it allows you to send out reports instantly. It is easy to use and offers your business to expand. Pros I love using CompanyCam for the ease of the program to sending my clients the proof is why I love this software. The file sharing option is the best! Cons Picture taking can sometimes glitch and cause the pictures to be blurry. Reason for choosing CompanyCam When I first heard of CompanyCam I couldn’t help but try it. They offer a free plan to allow you to test it out. The fact that it limits the liability for your employees and company speaks for itself. It is integrate able with many other products. Review Source MS Marie S. Admin MAnager Construction Used the software for: 2+ years ### " Administrative Review" September 11, 2021 5.0 Project documentation minimizes company loss on equipment and customers who claim damage by our team Pros How easy it is to use and set up new users Cons some times a little challenging to get quick answers Reason for choosing CompanyCam Came highly recommended Review Source BS Billy S. Owner Construction Used the software for: 6-12 months ### "Tech Support Non-Existent" June 16, 2022 4.0 Ease of use and the ability to explain it to my students. I teach for multiple organizations and have been recommending the product, even including their salespeople in the class at times. Since Company Cam will not take the time to solve the problem or even make an attempt, I will be looking for other products to recommend. What a shame to have a good product with an owner who does not care about the end-user. Pros Ease of use and the ability to explain it to my students. Cons Tech Support does not exist. They will not call you when you have a problem. They give you a salesperson who cannot fix the problem. I have asked repeatedly for a call, and all I get are emails asking to take a screenshot of a ghost. I have explained numerous times in emails that you cannot take a picture of something that Company Cam's program deleted. Review Source aA abiezer A. Chief Estimator Construction Used the software for: 1-2 years ### "Simple and easy" April 2, 2020 4.0 It has been generally good, except that sometimes I need high quality and as the photos lost quality when uploaded, I have had to find other options to share the images. Pros It is a very simple and easy platform to use. You can share with others and link to projects and update pictures. Cons I do not like the fact that pictures lose some quality after they upload. In my case I need high quality photos and sometimes this is an issue for me. Switched from [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/) It was a company selection. Review Source SR Stephen R. Sales & Marketing Construction Used the software for: 1-2 years ### "Very satisfied with Company Cam. Has improved efficiency in sales, installation & service depts." January 15, 2018 5.0 Massive increase in overall efficiency. Information is power in the HVAC industry and the information that is immediately sent back to managers from technicians in the field is invaluable. It is quick and easy to use, and quick and easy to sort and organize data. Pros Quick photo option and the reports. I put together a report for every job that I sell. It used to take me 15 minutes - upload photos, organize them, print them, label them. Now it takes less than two minutes. This makes a huge difference when I am running up to 6-8 sales calls a day from April to October in a very busy seasonal business. Cons System needs to work better when there is limited cell service. In my opinion, the app should be able to operate without any Wifi or cellular signal, uploading and updating the information once a signal is restored. Review Source PA Paul A. Owner Construction Used the software for: 1-2 years ### "Great product " November 26, 2019 5.0 It ha been great and they put up webinars etc and it has been a blessing and a game changer. Pros The ability to take photos and save them on a cloud and to organize and make reports and syncs with my CRM. This has been great to track progress. Cons I liked the interface of the app before the change but just getting used to it. I need to utilize everything it could do. Reason for choosing CompanyCam Because the capability of the app and syncs with my CRM Review Source KR Kelly R. Estimate manager Construction Used the software for: 1-2 years ### "Quality" December 4, 2019 5.0 I am able to view all of our company photos in real time with the corresponding job information. This is very important when there are special considerations to note. Pros I have found this product very easy to use and extremely helpful on jobs with uploading photos. Cons There have been a number of times where photos were not directly uploaded to the correct place. I would say this is less than 2% of the jobs that we use this program for. Review Source ZB Zach B. Roofing Specialist Construction Used the software for: 1-2 years ### "I use Company Cam everyday for my work. It is intuative and easy to use." April 18, 2018 5.0 Quick photo capturing, high quality photos, easy to share, and a product that I feel confident recommending. Pros I like that Company Cam allows for an almost instant connection to anyone connected to our account when we post a photo. If I take a photo, someone in Lincoln can see it almost immediately. I also enjoy their AR option which allows for measuring pitch and skylights. Cons I think that Company Cam is still improving and allowing for their platform to run smoother, but sometimes I feel that the software can be buggy and glitch out. Review Source JN Jason N. Foreman for a site utility contractor Used the software for: 2+ years ### "Very useful, especially when going back to projects that I didnt start but I will be finishing" January 10, 2018 4.0 Pros Saves me from having to remember everything. Just take a picture and all the info is there whenever I need it. I can also look at anything the other users in my company post for reference or follow ups. Cons I would love to have video capabilities. My only complaint is the app is slow to refresh when trying to add photos or new jobs. Review Source ZT Zachary T. Field Supervisor Construction Used the software for: 6-12 months ### "Take it or Leave it" October 26, 2021 3.0 Meh Pros I liked how easy it was to take pictures in the customer file and tag other co-workers. Cons The software does not allow you to enter customer contact info to easily access it. You must pull up your document with the info first. Review Source Similar Products Featured