# Intranet Connections Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Intranet Connections Software - reviews, pricing plans, popular comparisons to other Intranet products and more.

Source: https://www.capterra.com/p/17115/IC-Thrive/pricing

---

# 

 Intranet Connections Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Intranet Connections

## What is Intranet Connections?

Intranet Connections is an out-of- the-box intranet portal designed to remove siloed communications, build community, automate business workflows and eliminate misinformation through a single ultimate reference. If you’re tired of managing clunky internal sites with outdated materials, we can help modernize your toolset with a simple to use, low-maintenance intranet platform – giving time back to staff. Intranet Connections integrates with MS Teams, Slack, Azure AD, and MS Office 365.

## What is Intranet Connections used for?

[Intranet](https://www.capterra.com/intranet-software/)[Internal Communications](https://www.capterra.com/internal-communications-software/)[Employee Engagement](https://www.capterra.com/employee-engagement-software/)

Top alternative

Featured

Overall rating

Based on 55 user reviews

Reviews sentiment

Positive

93%

Neutral

5%

Negative

2%

Starting price

$9500

Flat Rate, Per Year

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Intranet Connections

4.5 (55)

VS.

[4.6 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting Price

$9500

Flat Rate, Per Year

Starting Price

$29

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.2 (55)

Ease Of Use

4.7 (5,044)

Value For Money

4.5 (47)

Value For Money

4.5 (4,809)

Customer Service

4.6 (53)

Customer Service

4.6 (4,827)

## Intranet Connections alternatives

Highest Rated

[4.8 (117)](https://www.capterra.com/p/144958/ThoughtFarmer/reviews/)

Starting price

$6.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.7 (131)](https://www.capterra.com/p/173179/Blink/reviews/)

Starting price

$4.50

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.5 (29)](https://www.capterra.com/p/167289/Hub/reviews/)

Starting price

$6.67

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.2 (983)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting price

$61.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Content Management

4.2 (15)

80.00% of 15 reviewers that rated this feature as important or highly important

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Activity/News Feed

4.2 (10)

60.00% of 10 reviewers that rated this feature as important or highly important

Continuous profile-based stream of news and activity

Search/Filter

4.0 (9)

55.56% of 9 reviewers that rated this feature as important or highly important

Search and filter data across systems to locate required information by entering keywords or certain criteria

Access Controls/Permissions

4.7 (7)

42.86% of 7 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Employee Database

4.7 (6)

50.00% of 6 reviewers that rated this feature as important or highly important

Electronic storage of staff/employee contact information and job status in a centralized repository

Private Network

4.2 (6)

33.33% of 6 reviewers that rated this feature as important or highly important

Private network of devices, such as a WAN or LAN, that is only accessible to authorized users and not the public

Intranet Connections 84 features

An @mention is a way to tag or notify a specific person about a message/post

Define levels of authorization for access to specific files or systems

Integrates with Active Directory

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Continuous profile-based stream of news and activity

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention

Compare key metrics for the business against prominent players in the industry

Allows users to publish blogs on social site

Track and manage schedules and meetings via an integrated calendar

Provides a channel for team members to share media files, communicate, and work together

Leave comments and notes on documents for others to view

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and report regulatory data to either internal management or external stakeholders

Manage, organize, and store contact information

Centralized repository to store content and assets

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Add customized logos and colors to align with company branding

Customize contracts and forms to collect specific information

Tailored or customizable questions for more targeted and relevant data collection

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Protect sensitive data for digital privacy

Online forums/groups where users can ask questions, share ideas, best practices, etc.

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Manage, store and organize emails within the system or via third-party apps

Electronic storage of staff/employee contact information and job status in a centralized repository

Access names, contact information, and roles of employees in a centralized repository

Tools to improve and measure employee satisfaction and involvement

Process of familiarizing new employees with the company, their position, and responsibilities

Store photos of employees

Online portal where employees can access and track their own information

Centralized storage for employee data, records, and performance metrics

Acknowledge and reward employees for reaching specific goals and/or for exemplary performance

Tracks metrics that provide insight into how a user interacts with any interface or product

A list of events with their respective dates

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Create, save, and store files

Public or private sharing of digital files such as documents, audio/video, images, and more

Store, manage and track all forms in a centralized location

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills

Send messages to multiple recipients at the same time

Manage the process of planning and scheduling meetings, including agenda creation

Access software remotely via mobile devices

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Create and update newsletter content to increase engagement

Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved

Allows employees to praise one another in a social network-like feed visible to the whole organization

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Adjust communications based on previous interactions or personal preferences

Create, manage, and track policies and procedures within an organization

Private network of devices, such as a WAN or LAN, that is only accessible to authorized users and not the public

Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group

Pre-written repository of questions that can be reused within a course or for assessment or interviews

Analyze and gain insights into data in real-time

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Send individual or bulk text messages at predetermined times

Digitally share screen view with others

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

Online portal through which end users can access the system, manage tasks, or obtain information

Allow users to access multiple services after entering their login credentials once

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Create and administer polls and surveys

Gauge satisfaction and receive information for improvement and success

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Create, manage and track all task activities and progression

Set up connections to third-party platforms to improve business processes

Track employee/learner's progression through training programs

Track revisions and updates made to files and navigate between different versions

Interact with data visualization elements, such as charts and graphs, to drill down into data

An informational database that allows users to add, delete, or revise content

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.3 (55)

4.3

Based on 55 reviews

## Pricing

Value for money

4.5 (47)

Free Trial

Basic

$9,500

Flat Rate,Per Year

Value for money

4.5 (47)

4.5

Based on 47 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

SharePoint Azure AD Connect](https://www.capterra.com/p/186572/SharePoint-Azure-AD-Connect/)[

Single Sign-On](https://www.capterra.com/p/209022/Single-Sign-On/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (53)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (53)

4.6

Based on 53 reviews

## User reviews

Overall rating

4.5

Based on 55 reviews

Filter by rating

5(36)

4(15)

3(3)

2(0)

1(1)

Mentioned topic

Sorted by most recent

AG

Aiden G.

Systems Developer

Financial Services

### "Intranet Connections @ Topside"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 30, 2023

My experience with the individuals at Intranet Connections has always been positive. They are always cheery and very informed. I have had the pleasure of speaking with the \[sensitive content hidden\], on multiple occasions, and you can tell that he genuinely cares for the product and is informed on some of the most technical details that I would normally assume only backend technicians would feel confident outlining. The representatives I have worked with have also been great and have clearly communicated concerns/bugs to the relevant department. They keep us informed on updates, changes, etc. without us having to reach out first, which is always appreciated.

Pros

My favorite thing about IC Thrive is the timely and communicative support we receive on a consistent basis. Any issue is promptly assigned and worked by a tech, with resolutions typically taking less than a week to be implemented.Another great point is that they do take into consideration user suggestions; many ideas or systems that we have suggested or implemented into our own environment have been adopted into the IC workflow and/or scheduled for future updates. You can tell that they truly do care for their userbase and are always looking for ways to improve their own systems.

Cons

\[My thoughts/review do not represent the entirety of the Organization\]I have had some difficulty in figuring out where to find certain settings/features. Some of the layouts and workflows are quite involved, and while the knowledge base is very helpful, you'll always find something unique that you are attempting that is not outlined. Support is quick to help, but some of the systems are not as intuitive as they could be, in my opinion (the layout of settings, for example.)I will mention that a lot of the critiques I have voiced to the team have been implemented into future patches/updates, which I have previewed. So, while they may not be as intuitive as possible now, I do not expect this to be the case long-term.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TG

Tonya Gail S.

Chief Marketing Officer

Banking

### "Packed with Value"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 20, 2023

Pros

I love the variety of options available with Intranet Connections for our business. It's been a game-changer for us. Their compliance features ensure we meet regulatory requirements and maintain data security. The platform is intuitive for our employees, and we use it constantly. And Intranet Connections service is impeccable!

Cons

We chose to host Intranet Connections on our own server. If I were to do it again, we'd choose to host it in the cloud. This way, Intranet Connections handles all updates and can trouble shoot easier if there is a question.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SH

Shannon H.

Training Manager, CCUFC

Banking

### "Great platform for employee recognition and engagement as well as knowledge mangement"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

July 18, 2023

Overall, I have enjoyed working with this company. Their customer service team has always been helpful and ready to help when needed. They offered an intranet optimization program a couple years ago that was so beneficial for us to learn the best ways to optimize the service and get it updated to match the times. This allowed us to really dig into employee engagement and recognition opportunities to enrich the culture of our organization. We have been able to connect individuals and create an environment where information can be shared and tracked, people can be recognized for their achievements while cutting down on emails, and staff can stay informed on upcoming events, news, and changes.

Pros

The customizability of the platform is great. I was able to find a part of the system that was helpful for each of the areas that we were looking to improve, including employee recognition, knowledge management, and internal communications. The features provided are very user friendly and have helped us connect people and departments internally that previously lacked a platform for communication.

Cons

There is a strong learning curve as you might have with any new platform. With more customizability, comes more things to understand about posting new content. Recently, we have also had some difficulty getting our systems to update with theirs. The customer service has been great over the past couple of years, however, with some turnover in their company recently, we have been passed to new individuals and are now having a hard time moving forward with updates.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PP

Perry P.

IT Lead Support Analyst

Information Technology and Services

### "Intranet connections to organize your company"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 8, 2023

The biggest thing I can say is that you can have non-technical people update your intranet. that is impactful. It requires small training, but it is not hard. Being able to do this quickly and easily allows more critical resources to be available for other things and allows you to effectively manage it be opening it to even entry-level positions.

Pros

The best part of intranet is the navigation and use of screen real estate. Its no busy and its not empty. Its not too simple or overcomplicated. This allows for new people to join and understand it while at the same time empowering advanced users to really engage with the product. These same properties apply to intranet connections other areas and modules like document libraries, activity updates, adding webpages and customizing them.

Cons

employee directory searching is hard because it refreshes when you are typing. We also have an issue whereby we have all of our users on Azure active directory. When they try to login, they are prompted for the wrong credentials using edge. There is an authentication compatibility issues with edge users using azure AD authentication with their windows accounts. We have gotten around this by standardizing on chrome.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SR

Stephani R.

Accounting Assistant

Non-Profit Organization Management

### "Great Product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 8, 2023

Pros

Ease of access to the product, knowledgeable assistance.

Cons

There are no qualities I like least about the product.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CD

Crystal D.

Project Coordinator - Executive Assistant

Government Administration

### "Amazing Customer Service "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 2, 2023

Pros

The Intranet Connections support and education team are wonderful! Any queries, issues, suggestions are handled completely and very responsively.

Cons

I don't have anything to add to this section.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CB

Coby B.

Director of Technology Service

Hospital & Health Care

### "Easy to deploy and manage Intranet"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 2, 2023

We have loved it and it's a great product.

Pros

It's easy to setup. Non-technical teams can manage pages and sites. Easy to use and display content for all users.

Cons

I wish there was a better sync with active directory attributes.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JH

John H.

IT Manager

Hospital & Health Care

### "The Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

May 30, 2023

Pros

I like how it is templated, has apps and strong integration team.

Cons

From the configuration and setup perspective, It's not easy to find things. If you manage the system regularly it might be easier but if you only jump into the system from time to time and as needed to make small changes, you may find it difficult to remember how to do things. This is about setup and not general use, general use is easy.

Reasons for choosing Intranet Connections

I have used it before and liked the environment

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DS

David S.

Director of Information Technology

Food & Beverages

### "Team Cone - Seven Years with Intranet Connections"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 30, 2023

We have used IC for seven years and enjoy the site we created and the customer service is also helpful when needed.

Pros

Creating forms and customizable approval process has worked great. We utilize booking meeting rooms and our corporate condo with a calendar and approval hierarchy for tracking and history. We also use forms and created an online order apparel page for uniforms, company logo hats and shirts etc.

Cons

Our biggest concern is an increasingly low employee engagement each year. This is due to the majority of our company being on the road all day and only utilizing mobile devices. It's difficult to VPN into the server and view the site. More customization with the look and feel would be desired. It would be nice to integrate the calendar booking options with our O365 calendars.

Reasons for choosing Intranet Connections

Ease of use and time. We purchase the product and trained users all within 30 -60 days.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Internal Communications Coordinator

Leisure, Travel & Tourism

### "Intranet Connections Usage"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

May 23, 2023

This has become our Source of Truth and is slowly being adopted by more and more departments

Pros

Very robust software capable of keeping our business on track and helps to cut down on email comms.

Cons

Slow to release promised features and functions

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/17115/IC-Thrive/reviews/)

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