SQBox Solutions

Intranet Connections

4.5 / 5 13 reviews

Who Uses This Software?

Our largest industries include Government, Healthcare and Finance. However, we have customers in every industry worldwide ranging from less than a hundred, to thousands of employees.


Average Ratings

13 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • SQBox Solutions
  • www.intranetconnections.com
  • Founded 1999
  • Canada

About Intranet Connections

Intranet Connections empowers your employees with the tools they need to build a workplace that thrives. Our flexible but user-friendly software allows your team to create, edit and share documents, communicate internally, collaborate with teams and increase productivity and employee engagement. Although our software works best for organizations with 100-2000 employees, we are trusted by NASA, The Mayo Clinic, The Chicago White Sox, and hundreds of other security-conscious organizations.


Intranet Connections Features

  • Blogs
  • Chat/Messaging
  • Email Management
  • Employee Directory
  • Event Calendar
  • Newsletter Management
  • Photo Gallery
  • Social Sharing
  • Survey Management
  • Telephony
  • Activity / News Feed
  • Blogs
  • Calendar Management
  • Content Management
  • Discussions / Forums
  • Employee Directory
  • Knowledge Management
  • Policy Management
  • Search
  • Wiki
  • Chat
  • Content Management
  • Discussion Boards
  • Document Management
  • File Sharing
  • Search

Intranet Connections Reviews Recently Reviewed!


Capterra-loader

Amazing support and great adaptability

Jun 22, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I love that as a 'non-tech' person, I was able to rebrand our intranet with the help of our graphic designer (she has a great eye for what colours to use). I had to reference support blogs a few times, but there wasn't anything I didn't feel comfortable doing. I also really like the support that is available. They get back to you very fast and help work issues out. And honestly, most of my issues were that I wanted to something different, not that an issue with the software. We were able to successfully rebrand our intranet.

I like the ability to create different applications and that you can be pretty creative if you put your mind to it. We created a "shout out" app and didn't need to do anything special. It was as simple as adding certain fields to an app and adjusting the layout. Once you start to use the software a bit more, you realize most of the applications are the same base.

Cons: Although the simplicity is great, when it comes to the theme design, there are some items connected together that I wish weren't for example, if you change a colour of a title it could also change the colour in the mega menu. My designer also wanted more ability to change icons around, without having to do that for coding. A little more ability to customize would be nice.

The theme editor was also confusing at first and I had to some trial and error to figure out what items were affected.

The other annoying thing is that if you want to move files from one app to another or into a new site, you have to download everything and re-upload. I found the multi-upload feature hard to use too, so I ended up adding most files one by one. Moving 200 + files that way is very time-consuming, although worth it in the end!

Intranet Connections is a great company. This has given our employees peace of mind and saved time w

Feb 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: It's very user friendly, it has many features, the fun and creativity never stops. And of course, the customer service is awesome. What I love about the customer service is the fact that you can call them directly and expect to talk to a real person right away. Unlike other competitors, intranet connections values customers and the staff is always happy to help. It is so easy to create sites and pages. I love the fact that we are given the option to choose between static and dynamic pages. We love the layout of the intranet and the drag drop features.

Cons: There are a lot of businesses that do not prefer cloud, however, I wish that Intranet Connections had that choice as well. I guess this is due to the dangers of cloud computing such as advanced persistent threats, and insufficient due diligence. Data stored in the cloud can be lost for reasons other than malicious attacks, CSA says. An accidental deletion by the cloud service provider, or a physical catastrophe such as a fire or earthquake, can lead to the permanent loss of customer data unless the provider or cloud consumer takes adequate measures to back up data, following best practices in business continuity and disaster recovery

Overall: File management, saving time, better internal communications, and sharing of resources.

Once you learn your way around, the possibilities are easy and varied. I truly love using it.

Jun 22, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: First, the Customer Support. They are AMAZING! The software itself allows not only the admin to set pages but various staff members/departments. This takes the work load off our IT dept and gives more control to the individual users/depts. IC is such an easy interface for users to access a multitude of information, programs, documentation, etc.

Cons: It is very minimal - there are times I would like a little more freedom within the templates or trying to copy/paste a widget to another page. I also miss having a broken link checker. These are more minor personal preferences and does not deter me from the product. Again, have I mentioned how GREAT the staff is?

Overall: This tool acts as an easy to use interface to our users to access information, collaboration, documentation, scheduling, etc. This is helpful especially for our non-computer folks who need to access all of this on a daily basis. The fact that individuals and departments can control their own content is also a huge benefit.

We have been using Intranet Connections for 10 years and have been extremely pleased with the produ

Jun 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: We like the ease of use of Intranet Connections. We have kept the management of the Intranet to one person, but know that it could be managed by many people. By keeping it with one person, we keep a consistent voice on the Intranet.

Postings are posted in a consistent manner so that staff can quickly look at the news feed and pick up on what is relevant to their positions.

We have so many different options on how we post information. How we present information is endless.

Cons: Right now my biggest con is with the Photo Gallery and not being able to have pictures advertised as in the news feed right away. And if you go back into the picture on it is posted and edit it so that it can be advertise, it will show as Updated and not New.

Overall: Intranet Connections is a user friendly software solution for Intranets. The software provides many tools to keep staff informed, to house documents and much more.

Overall I find the Intranet Connections software to be an effective intranet platform.

Jun 19, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like how easy it is to train other users on the platform since they often associate the design with folders on their computer so learn it quickly (rather than, for example, a WordPress site which can sometimes seem intimidating to learn).

Cons: I often come across really simple design flaws in certain applications or tools that could be easily addressed. For example, when setting up an event in the Training & Events Calendar, you can't set a time zone. When someone exports the ICS file to their Outlook, it puts the event in their calendar without "translating it" to their time zone.. so if the meeting is at 3pm ET but the registrant is in the Pacific Time zone, it puts it in their calendar for 3pm PT. I've flag this and other small flaws with the support team - they just say they'll put it on the consideration list for their next sprint but I never hear anything again and, so far, my suggestions have not been implemented.

Straight forward software with lots of options to produce a good user friendly intranet

Jun 22, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It requires minimal training for users and admin staff alike. It's very reliable. It has an abundance of features which allows companies to set up the majority of things an intranet should include.

Cons: We would prefer the distinction between an intranet and extranet to be more clearly defined but still within one licence. For instance, we would prefer the home page for an extranet to be different to the one for the intranet. I would like to see an improvement to Documents asset.

Overall: It meets our intranet business needs. Our staff use it on a daily basis.

Implemented a intranet site that was very helpful.

Jun 19, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It was easy to use and to set up. Users were able to learn the system easily. It allowed us to go somewhat paperless without having to spend a great deal of money.

Cons: It did not integrate with other software we were using. It did not have e-signature on it. The hierarchy in the system was clunky. When people changed positions it was a lot of manual work.

It is great intranet product that does everything we need it to do and more.

Jun 21, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: As an administrator I like that the intranet software works and is not something that I am having to try and troubleshoot everyday.

Cons: There is nothing currently that we are not happy with, with Intranet Connections. We have been very pleased with them.

Overall: We get a great intranet that our employees love, and it is always up. It never has any problems that would cause it to go down.

Incredible Product at an Incredible Value!!!

Jan 25, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Cost, Ease of Use, Support is always great with real people who actually work there. The extensibility of the product is fantastic. Beats SharePoint and all others in all the categories a business would need. Don't let the cost fool you. It's a beautiful piece of software.

Overall: Ease of use, happy employees, and easy on my tight budget.

Good little product for the price

Jun 21, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: My favourite feature is the Impersonate option. As an admin it makes testing and troubleshooting significantly easier.

Cons: The permissions are clunky and confusing and could be improved. It would be nice to be able to customize some features, such as application feeds. Also, the accessibility of the product is severely lacking.

Overall: time savings

Intranet Connections is a useful corporate communications tool.

Jun 19, 2018
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: As a corporation, we have been using Intranet Connections for a few years now. We do not use it to anywhere near its full potential but we have found it a useful communications tool.

Cons: It would be nice if the main page could scroll through the newest content highlights. The interface can be a bit clunky. For major updates it would be nice if there was a better installer. I find it a bit too manual.

Overall: Good communications tool.
Electronic forms are nice!

The Intranet Connections platform is awesome!

Feb 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We are able to customize the platform any way they like! One example includes the powerful workflows!

Cons: While we have it within our on-premises virtualized environment, it's not currently available in the Cloud.

Capterra-loader

Great customer support and very easy to use.

Mar 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The system integration and the upgrade/patching process is very user friendly and is one of the most appealing parts to IntranetConnections. The support is top notch. Not only did they respond and follow up in a timely manner, they changed their schedule to ensure that we had support and stayed until our particular issue was resolved. I would like to thank one of the rep as he was extremely professional and knowledgeable.

Cons: I really haven't run into anything that I like the least so I don't feel that I can objectively state anything here.

Overall: Active Directory synchronization.