--- title: "SyncBackPro Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is SyncBackPro the right Backup solution for you? Explore 118 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/171153/SyncBackPro/reviews/" page_type: "reviews" language: "en" --- SyncBackPro 4.8 (118) [View alternatives](https://www.capterra.com/p/171153/SyncBackPro/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 26th, 2026 # Reviews of SyncBackPro Ease of use 4.5 Customer Service 4.9 ## Pros and Cons in Reviews John L Associate ProfessorHealth, Wellness and Fitness, 51 - 200 employeesUsed the software for: More than 2 years. “I've used sync back pro for about 15 years now and really appreciate menu driven approach, since one can choose the options without having to revert to complicated command line scripts. although I haven't done formal speed tests, it appears function just as quickly as the other programs mentioned above.“ February 12, 2026 JB Jt B Managing DirectorManagement Consulting, 2 - 10 employeesUsed the software for: More than 2 years. “Initial setup and configuration is challenging with so many options and settings.“ October 15, 2023 John L Associate ProfessorHealth, Wellness and Fitness, 51 - 200 employeesUsed the software for: More than 2 years. “support is excellent with personal responses usually within 24 hours.“ February 12, 2026 Damien R Product and Project ManagerManagement Consulting, Self-employedUsed the software for: More than 2 years. “Nothing, appart from when it started to crash at Windows startup.“ May 30, 2024 KM Ken M Principal ConsultantExecutive Office, 2 - 10 employeesUsed the software for: More than 2 years. “On the rare occasion I have an issue, the support team responds quickly and resolves my issues immediately.“ December 8, 2024 MA Muhammad A CEOE-Learning, 2 - 10 employeesUsed the software for: I used a free trial. “it was a bit difficult to use at the start because there are too many options so a new user may be confused but the support team is available to guide them.“ September 13, 2022 TG Tom G Business ConsultantProfessional Training & Coaching, 2 - 10 employeesUsed the software for: More than 2 years. “Much more flexible than other backup software solutions. And they provide excellent support when you have questions.“ April 19, 2025 HP Harrison P PresidentComputer Software, Self-employedUsed the software for: More than 2 years. “The dialogs used to initially create a backup profile seem a little strange visually. “ February 2, 2022 ## Showing most helpful reviews Showing 1-25 of 118 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use John L. Associate Professor Health, Wellness and Fitness Used the software for: 2+ years ### "SyncBackPro is an easy-to-use, customizable, reliable and quick synchronization and backup program for Windows" February 12, 2026 5.0 I have used many tools over the decades to synchronize computers and drives including command line one such as Xcopy, XXcopy & robocopy. those work but they time to get right and one think carefully about command lane flags and what they do. I've used sync back pro for about 15 years now and really appreciate menu driven approach, since one can choose the options without having to revert to complicated command line scripts. although I haven't done formal speed tests, it appears function just as quickly as the other programs mentioned above. Pros easy to configure synchronization and backup of drives folders or files. can customize to your heart's content! easy to set up automated protocols so that you don't have to monitor activity once you're comfortable that is doing it the way you want. support is excellent with personal responses usually within 24 hours. Cons there is nothing I dislike. the only aspect I've had difficulty configuring is how to save synchronization Profiles and Log Files in folders of my choice instead of the default ones. it's not a big deal. Review Source TG Tom G. Business Consultant Professional Training & Coaching Used the software for: 2+ years ### "Best software for backup / sync / mirroring / copying files with or without a schedule" April 19, 2025 5.0 This is a fabulous piece of software that gives you much greater flexibility than normal backup programs for creating copies of your files. And their support is among the best I've experienced. They get back to you promptly and stay with you until your issue is resolved. And the guidance they provide is clear and easy to follow. Pros Very flexible software for copying, syncing, mirroring, and backing up files. Much more flexible than other backup software solutions. And they provide excellent support when you have questions. Cons The documentation is not bad but it can't take some effort to find what you're looking for, and understanding all the different possibilities for how you configure the software can be confusing. But that's the nature of software that gives you lots of options. Alternatives considered [Carbonite](https://www.capterra.com/p/223152/Carbonite/) Reason for choosing SyncBackPro Flexibility in how it is configured for various scenarios Review Source VV Vinko V. Software developer Computer Software Used the software for: 2+ years ### "Full control " August 15, 2026 5.0 Things are always changing, and setting up backups is not a one-time job. I use SyncBackPro to quickly create new backup jobs. No matter where my files are or where I want to copy them, it is always feasible and easy. Pros The backup process doesn’t have to be complicated. If you base your application on the fact that the process consists of copying files from A to B, your users are not going to get lost in an endless list of fancy terms while using it. On top of that, users have full control over the process. If you change your mind about something, you don’t have to do it all over again. Cons Should my task run with elevated privileges, or maybe not? But I can’t remember last time when I was bothered by this, so maybe it is solved. Review Source LF Luis F. Manager Real Estate Used the software for: 2+ years ### "Good product. Don't like the business model." April 8, 2026 2.0 Pros The software itself is very good. I've been using it for over 10 years and regularly trust it with my data backups. Cons I'm not very fond of their current business model. Having bought version 11 less than 6 months ago, v12 is being proposed at 60% of total price, less than 30% discount. They only offer a free upgrade if you purchased the earlier version less than one month ago, which I find ridiculous, or if you effectively become a "subscriber", paying an yearly fee of almost $20 for "upgrade assurance". Will not be spending money with this company again. If the program stops being useful due to becoming outdated, I'll look elsewhere. Alternatives considered [Synchredible](https://www.capterra.com/p/206294/Synchredible/) Reason for choosing SyncBackPro Seemed like a better choice at the time, this was many years ago, no longer remember the specifics. Switched from [Synchredible](https://www.capterra.com/p/206294/Synchredible/) This seemed a better option at the time. Not sure I made the right choice any more. Review Source Response from 2BrightSparks April 16, 2026 Thank you for 10+ years of trust in SyncBack. We'd like to respectfully clarify a few points for others reading this review: • SyncBackFree: completely free, no registration required • SyncBackSE/Pro: perpetual licenses, so V11 never expires or stops working • Upgrade Assurance at US$14.95/year, entirely optional (not a subscription requirement) • Volume discounts, plus an additional 15% for educational and non-profit organizations The V11 to V12 upgrade is US$40 against a full price of US$59.95, which is approximately a one-third discount for existing customers and funds ongoing development. A short free-upgrade window around a major release is standard for perpetual-license software. If V11 meets your needs, it will keep working indefinitely. There is no forced obsolescence and no subscription. Michael, 2BrightSparks JP Jean-Marc P. CEO Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Great product but very bad support" December 1, 2023 5.0 Everything is fine as long as one does not require assistance from support dept Pros Works great and reliable and great features. Also no problem syncing through remote devices Cons 1) on main site no way to log in into account to edit profile & payment method 2) a) had a problem with autorenewal (wrong payment method), did receive numerous reminders and went on web site to purchase (what I thought to be) license renewal b) kept receiving upgrade notices to renew "previous purchased version" c) I was proposed to delete old record to make account "clean" but support never proceeded to delete old account d) after correction to payment method, autorenewal of "previous purchased version" went on and, on this day, I've paid twice to get latest version of app e) at this time, no response from support dept as I want to get a refund on the latest autorenewal payment All this to say, great product but their support dept is so bad... Alternatives considered [GoodSync](https://www.capterra.com/p/10010689/GoodSync/) Reason for choosing SyncBackPro Features & reliability as I require a backup software to run without any problems Review Source Response from 2BrightSparks December 17, 2023 I understand and sincerely apologize if our support services did not meet your expectations. We always strive to provide the highest quality support, but we acknowledge that there is always room for improvement. Regarding the change in your payment method, this can be conveniently handled through our Customer Portal. For your ease, no username or password is needed. Simply input your email address, and a unique, secure link will be sent to it. This link, which expires after 24 hours for security reasons, will allow you to update your payment details easily. In terms of refunds, I would like to confirm that a refund for your Upgrade Assurance was successfully processed on 1st December 2023. Our support team has communicated this to you and also inquired if you desired a refund on the product, to which, as per our records, you opted not to proceed. lB luke B. Consultant Think Tanks Used the software for: Less than 6 months ### "Overall is a good choice ..." April 27, 2021 5.0 Overall is a good choice for what I need to do to the point I've decided to buy for our company. I tested the various things I needed to do with the trial version and when got stuck the SyncBack tech support emailed me (pretty quick) a suggestion/solution. Impressive. Pros The unattended synchronisation, 'versioning' and ability to backup SQL dbs are the biggest benefits. Once get used to the interface and its way of doing things is pretty straight forward. Does what it adverstises. Can be pretty simple profile to backup/sync or get deeper in with a LOT of options... Cons The scheduling is a bit tricky to setup but the online Help (step by step, pretty good) and tech support sorted me out. This does rely heavily on and leverages with MS Scheduling so not all SyncBack issues and quirks. It did help to go direct to MSScheduling and see what the issues where when things 'appeared' not to be working. A few of of the options, such are filtering files to include or excluded, although works and straightforward, have a fair number of pop up dialogs. A cleaner system, like treeview or tabbed system, would be preferable. Alternatives considered [GoodSync](https://www.capterra.com/p/10010689/GoodSync/) Reason for choosing SyncBackPro ability to keep X copies and backup SQL. Ease of use and unattended scheduling Review Source FF Frederick F. President Photography Used the software for: 2+ years ### "SyncBack is the most flexible and reliable backup software for the PC." October 9, 2020 5.0 I have been using this product for over 5 years. There have been a couple of time that something didn't seem to be working right but tech support was very helpful and the issues were solved very quickly. Pros Being able to set up group profiles where a series of backups can be run at once. Cons It has a bit of a learning curve but once you are past that it is worth the investment of learning how to use it. Switched from [Genie9](https://www.capterra.com/p/206037/Genie-Backup-Manager-Pro/) Prior backup methods were not working and were tedious to implement properly. Review Source RM Raúl M. Mechanical Designer Architecture & Planning Used the software for: 2+ years ### "All files sync in 1 software" June 14, 2022 5.0 Thanks to this software you can have your copies perfectly synchronized. Pros Create group of profiles with diferents profiles to schedule the sync, provide all the data to compare files and versions Cons the create of the profiles ocasionally it's dificult to select the correct form to sync Alternatives considered [FreeFileSync](https://www.capterra.com/p/171146/FreeFileSync/)[Syncthing](https://www.capterra.com/p/161568/Syncthing/) Reason for choosing SyncBackPro For the stable copy thanks to the good file comparison. Review Source Mike S. CEO Civil Engineering Used the software for: 2+ years ### "Love this product. Have use for 18 years. It's the best. " October 27, 2023 5.0 Pros It is so easy to use. It works so throughly... Its just a great application. Cons I wish that when going into the filter to manage files and folder to select, there was a search filter that allowed me to type in the name to quickly get to folder or file without having to sort through a very long list of folders. Review Source Damien R. Product and Project Manager Management Consulting Used the software for: 2+ years ### "Great tool and great service from support!" May 30, 2024 5.0 Pros It is very easy to set up, use, and it does not require loads of resources. Cons Nothing, appart from when it started to crash at Windows startup. Fortunately, the support helped me by suggesting installing a Beta version which solved the problem. Review Source SM Steve M. Managing Member Information Technology and Services Used the software for: 2+ years ### "Robust and Affordable Backup Solution" December 2, 2024 5.0 I've been using this for just over 10 years now and have been impressed with all it's capabilities. It has many options available and can be configured to adapt to the way YOU do things. It's performed flawlessly and gives me the peace of mind I need, knowing that I have both onsite and offsite backup for all my critical files. Pros Flawless integration with Amazon SSS and local NAS. Always adding new features. Great support! Cons The number of options available for each profile can appear daunting. However, the Help file provides a thorough explanation of each Review Source CB Carl B. IT Technician / Helpdesk Level 2 Computer Hardware Used the software for: 1-2 years ### "Excellent product" June 24, 2023 5.0 I do daily backups to another drive and weekly backups to Google Drive, as well as daily backup of Android SD card and internal memory (like Camera pictures sometimes get saved internally by accident). Works great! Pros Ease of use, easy to also set-up versionning, preview the results and schedule. Syncing to Google Drive was easy.Also great that it can backup MTP devices too like Android! (and toss a warning if the phone isn't plugged in) Cons Only thing I can think of, can't figure out how to send desktop notifications if "profile hasn't been ran since x days" (also, should allow exceptions per profile. My Android SD card isn't as critical, just Music). Should be present somewhere, I missed it ? Review Source SM Stefan M. Founder Online Media Used the software for: 6-12 months ### "For everyone - beginners as well as for most advanced users" September 24, 2022 5.0 Pros It is easy to use by default. Anyone can easily set their first backup/sync profile, but there is also an "Advanced" mode that allows advanced users to make very advanced profiles. Also, support is very fast and kind! Cons Updating process could be more user-friendly (like one-click-update) but the current one is ok as well (download and update). Review Source AV Alessandro V. Ing Information Technology and Services Used the software for: 2+ years ### "Reliable Product " August 11, 2023 5.0 Pros I love this product: I know that it is always present in the past in the present and in the futureevery year this company updates this product with new useful features Cons it is ok. I know that every new feature will be useful. sometimes someone says that the dashboard is too rich... I know this is because some important tool has been provided Review Source NA Nigel A. Photographer / Videographer / Post Editor Photography Used the software for: Less than 6 months ### "Independant Photographer where Safe Backup is imperative" October 8, 2020 5.0 Pros It took a few minutes to see how the program held together and what was needed for a good setup. I'm a geek as well, but I didn't need to use the manual once to see how this all worked. I really like the way that you can group together backup profiles, and by doing that you can set the "backup time" individually / group. The other well thought out feature is the ability to backup files from one (or more) remote machine(s) to the NAS device. (I'm using a WD EXT ultra drive). So I'm able to backup my web sites from a Ubuntu server using SAMBA, nice and easily. So my setup is: Group 1 - linux backup every 15 days (that's how often I backup my websites using VirtualMin), Group2 - normal PC backup every 2 days, Single Profile using Sync and backup continuous, for the disk I have my local storage for photographs . Cons Strangely the only thing I don't like is you accidentally close the program by using the top bar "X". This could be a good place to go back in time and have a "Are You Sure" check box! :) Reason for choosing SyncBackPro Because of a massive mess that Acronis made, that made it impossible to install the upgrade that I purchased from within their own tool,to their web site upgrade page. Acronis support was no help at all, kept telling me I had ordered incorrectly. I ended up writing to their Support Manager and I was sent a very nice apology, explaining it was not me but basically "very bad support". The good news was, by Monday I had found this software. Review Source Response from 2BrightSparks October 15, 2020 Thanks Nigel, we really appreciate your feedback! For closing the window, you can change that in the Preferences settings (Minimize on Close). SS Savant S. Director Computer Networking Used the software for: 2+ years ### "using SyncPro" August 17, 2023 4.0 overall, it seldom fails compared to so many other brands on the market. once set it's so easy and it just works requiring so little management. too easy Pros The easy to use and its got some simple features etc Cons To many clicks to get to selected functions Review Source JJL Jean Jacques L. Quality manager Non-Profit Organization Management Used the software for: 2+ years ### "A powerful backup tool" July 14, 2023 5.0 I use SyncBack Pro primarily to backup my PC's data onto personal NAS' Pros scheduling flexibility, powerful synchronization parameters, constant improvements to take into account new technologies, very affordable price Cons so far nothing, as use a limited set of features Review Source RH Rassul H. Director Information Technology and Services Used the software for: 2+ years ### "Good product for backing up with ease" May 22, 2022 5.0 We have been using this software for years and it has worked well. Support is very responsive as well. Pros The ability to backup live DBs and PST Archive files in use. It can run on a server without the need of being logged in (unattended mode) which is a must. Cons The email notification needs to have a more simplified interface and a global setting. Reason for choosing SyncBackPro The ability to run the software on schedule and unattended, no need to be logged in and runs on servers. Review Source PB Patrick B. Retired Non-Profit Organization Management Used the software for: 2+ years ### "Happy user" April 30, 2021 5.0 I have always been satisfied with SyncBack Pro. I used the free version for a long time, but the Pro version is really adapted to my needs. I use it to backup my personal PC, on which I have several working disks. More and more of my life is stored there, especially thousands of family photos. But as a former CIO, I'm a bit paranoid about the security of my data, and I do backups on several drives and a NAS. Pros This software is very easy to use. I had no problem installing it and setting it up according to my needs. After using it to back up my professional workstation, I now use it for my personal home computer, which is even more valuable than the one at work! Cons I have a hard time finding any negative points. The task planning could be a little bit more user-friendly. Reason for choosing SyncBackPro Did not even looked at other solutions. Review Source SS Stefano S. Technical Manager Mechanical or Industrial Engineering Used the software for: 2+ years ### "A very good software for backup!" February 21, 2023 4.0 I can make daily, weekly and montly backup of most important software in use in my workshop, so I can take a "snapshot" in every moment. In addition, software send me all day report of all executed processes. Pros In my opinion the most about this software are the easy setup interface and price for a little workshop as mine. Cons I'm a little user and I cannot use many functions that program have. In my opinion, this software works very well bau I'm not able to evaluate all functions that are present on it. Reason for choosing SyncBackPro n.a. Review Source JK Jacob K. Owner Computer Networking Used the software for: 2+ years ### "Amazing " July 22, 2022 5.0 Easy, reliable, dependable Pros Easy to use reliable easy to use. Great customer service. Cons A little hard to figure out backups to mainstream cloud like AWS, but amazing support that always guided. Review Source TQ Todd Q. Professor Research Used the software for: 2+ years ### "An efficient easy to use sync program" August 12, 2020 5.0 Pros I have used SyncBackPro since version 5 and I have always been happy with it. It efficiently keeps four different computers synced and it is flexible enough that it is easy to sync just what I need with each computer. It has automatic backup settings so my files are backed up to Dropbox and a local disk every night. It works well with Box, too. Version 9 has easy to interpret graphics and works well. Cons Every so often, I need to delete the file database in SyncBackPro when it takes a long time to identify changed files when I sync with Dropbox, but once I do it is fine. Review Source TG Trent G. Erp Business Manager Business Supplies and Equipment Used the software for: 2+ years ### "Amazing automation program- does it all four a great value" March 5, 2021 5.0 We've used for 10+ years, and never had a complaint or a challenge we couldn't solve. Pros Easy to setup and configure. We have 10+ automated schedules running to do backups, archive files, mirror images to web servers, and pull down edi files for our ERP. There isn't much this program doesn't do. Cons Nothing. Everything is great. Support is great as well. Switched from [ConnectWise Automate](https://www.capterra.com/p/142789/ConnectWise-Automate/) Cost. Review Source PS Panagiotis S. Owner Information Technology and Services Used the software for: 2+ years ### "Relyable and full featured!" December 22, 2020 5.0 Very satisfied. We recomend it to all clients, it is our basic backup tool. We do IT support as outsourcing providers and have installed it to morethan 50 clients over the last 4 years Pros We rate 1. versioning, 2. backup to Cloud and to destinations with credentials other than the ones of the Server and 3. notifications as very significant features. Cons We have documented the options we use to make it easier for our technicians to configure, as there are quite many options Review Source MR Mark R. Preident/Owner Information Technology and Services Used the software for: 2+ years ### "Satisfied Customer" March 30, 2023 5.0 Great Product, easy to use, reliable results Pros Ease of Use, Low Cost, no more to say here Cons N/A, I don't have anything else to add here Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.