# Page 2 | SyncBackPro Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is SyncBackPro the right Backup solution for you? Explore 117 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/171153/SyncBackPro/reviews

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SyncBackPro

4.8 (117)

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Last updated March 13th, 2026

# Page 2 - Reviews of SyncBackPro

## Showing most helpful reviews

Showing 26-50 of 117 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KM

Ken M.  
Principal Consultant  
Executive Office  
Used the software for: 2+ years

### "Great Product "

December 8, 2024

5.0

Issue Resolved

Pros

I have had the program for several years and it is relatively bulletproof. On the rare occasion I have an issue, the support team responds quickly and resolves my issues immediately. It’s my understanding and settings that causes the issue-not the software. Great product and great service

Cons

Can’t fault it. It’s bulletproof (until I try something different).

Review Source

SM

Steve M.  
Managing Member  
Information Technology and Services  
Used the software for: 2+ years

### "Robust and Affordable Backup Solution"

December 2, 2024

5.0

I've been using this for just over 10 years now and have been impressed with all it's capabilities. It has many options available and can be configured to adapt to the way YOU do things. It's performed flawlessly and gives me the peace of mind I need, knowing that I have both onsite and offsite backup for all my critical files.

Pros

Flawless integration with Amazon SSS and local NAS. Always adding new features. Great support!

Cons

The number of options available for each profile can appear daunting. However, the Help file provides a thorough explanation of each

Review Source

EG

Emanuele G.  
Tecnico informatico  
Information Technology and Services  
Used the software for: 2+ years

### "Ottimo prodotto per backup completo ed efficace "

November 3, 2022

5.0

Ottima esperienza d'uso, facile da implementare e configurazione molto intuitiva.

Pros

La semplicità di installazione e di utilizzo. Inoltre è possibile creare dei gruppi di profili di backup che possono essere programmati tramite l'interfaccia di SyncBack.

Cons

No, il software è molto completo. Non manca alcuna funzionalità per un software del genere.

Review Source

JK

Jason K.  
IT Director  
Design  
Used the software for: 2+ years

### "Professional grade backups for any size organization"

July 15, 2023

5.0

I've been using SyncBack Pro for over six years. It meets all of my backup needs.

Pros

Ease of configuration, baxkups and file restores. The feature set allows extensive customization if you need it.

Cons

There is not much I don't like about SyncBaxk Pro. The only suggestions I have for future release:For backups...if the destination folder is blank, just start copying files. Currently it reads the source folder contents before writing to an empty folder Introduce a way for SyncBack Pro to log changed files as they are changed so the analysis phase of source files doesn't take so long before starting to copy.

Reason for choosing SyncBackPro

Ease of use, customization and pricing.

Review Source

CB

Carl B.  
IT Technician / Helpdesk Level 2  
Computer Hardware  
Used the software for: 1-2 years

### "Excellent product"

June 24, 2023

5.0

I do daily backups to another drive and weekly backups to Google Drive, as well as daily backup of Android SD card and internal memory (like Camera pictures sometimes get saved internally by accident). Works great!

Pros

Ease of use, easy to also set-up versionning, preview the results and schedule. Syncing to Google Drive was easy.Also great that it can backup MTP devices too like Android! (and toss a warning if the phone isn't plugged in)

Cons

Only thing I can think of, can't figure out how to send desktop notifications if "profile hasn't been ran since x days" (also, should allow exceptions per profile. My Android SD card isn't as critical, just Music). Should be present somewhere, I missed it ?

Review Source

HP

Harrison P.  
President  
Computer Software  
Used the software for: 2+ years

### "SyncBackPro usage review"

February 2, 2022

5.0

It has "saved my bacon" twice when I had to restore all my documents and application development files -- PRICELESS!

Pros

Simple to use once the backup profiles are established. Ability to exclude specific files and directories using a mask specification (e.g., "/Obj", or "\*.deb". Ability to launch a file comparison program before backup to see what has changed! It has NEVER let me down, unlike EaseUS ToDo Bakcup which has failed me twice. Fortunately I had concurrent backup with SyncBackPro both times! Versioned backups!

Cons

The dialogs used to initially create a backup profile seem a little strange visually. I'm used to them, but when I first used SyncBackPro I found these simple dialogs to be actually confusing. The rest of the profile creation/modification dialogs are as expected for an application with so many important options.

Switched from

[EaseUS Todo Backup](https://www.capterra.com/p/171039/EaseUS-Todo-Backup/)

EaseUS was unreliable.

Review Source

SM

Stefan M.  
Founder  
Online Media  
Used the software for: 6-12 months

### "For everyone - beginners as well as for most advanced users"

September 24, 2022

5.0

Pros

It is easy to use by default. Anyone can easily set their first backup/sync profile, but there is also an "Advanced" mode that allows advanced users to make very advanced profiles. Also, support is very fast and kind!

Cons

Updating process could be more user-friendly (like one-click-update) but the current one is ok as well (download and update).

Review Source

VR

Verified Reviewer  
IT Manager  
Semiconductors  
Used the software for: 1-2 years

### "Lots of features, but product doesn't work"

July 29, 2020

3.0

This product seems to be a product with too many features such that it cannot perform the very task it was designed for: copying files. Miserable experience. I would never recommend this product to anyone.

Pros

Price. It had more features than I needed. Most were ridiculous "corner cases". I purchased with support (sucker).

Cons

This product does not work well. I've tried with 2 major initiatives, both failing miserably. 1) copy from file server to NAS device was so slow, the job never finished. Contacted support, who gave some suggestions, but it did not help. Abandoned project. 2) copy files matching a certain pattern from a file server to a NAS, could never get the correct files and sub-folders. Contacted support (for over 2 weeks), but never resolved the issue.

Review Source

Response from 2BrightSparks

July 31, 2020

We are very sorry to hear that our software did not work for you and that we were unable to help you with your problems. We always try our very best to resolve all issues, but unfortunately in this case it is clear we failed to do so. If you would be happy to give us another chance, we would like to try again. I cannot guarantee we can fix any issues you have with your NAS drive, but we will try. Alternatively, if you purchased SyncBack recently, we would be more than happy to issue a full refund. For over 15 years, hundreds of thousands of individuals and businesses have been successfully using SyncBack to backup files to NAS drives, so the product most certainly does perform the task it is designed for. We use SyncBack internally to backup numerous files to NAS drives, FTP servers and the cloud. We are confident that it does what it is supposed to do, and does it very well, but with feedback from people like yourself, we will continue to try and improve it.

KW

Kent W.  
Team Leader  
Education Management  
Used the software for: 2+ years

### "'Old Faithful' :)"

March 23, 2021

5.0

". . . an earned & established confident trust..." = an easy mind! I have 30 yrs of research data that I guard like a hawk and SBP helps me do this with peace of mind!!!

Pros

East of use couple w. great tech-support

Cons

I have used probably 10 'big time' backup software apps of the past 20 year and I still remember flaws in all of them BUT I can't think of an even slightly serious problem w. SBP in the past six or eight years.

Reason for choosing SyncBackPro

It was a combination of: 1) price and 2) easy out of the box. BUT what keeps me HAPPY is 'sustainability'!!! Great tech service, regular updates, I don't ever remember being let down. For instance, I am presently removing what might be the biggest backup app in the market from my systems. I had three back up sets stored on various forms of storage, I have all back ups 'verify' every backup and when I had a serious system failure and called these backups 'up' for restore, they all said the data was bad. MY POINT, this has never happened w. SBP!

Review Source

Nicolas B.  
CEO  
Media Production  
Used the software for: 1-2 years

### "The swiss knife"

August 9, 2022

5.0

Thanks to SyncBackPro, every night there're many To of pictures and videos who are synchronize from our NAS to our Cloud storage solutions. And we're also using SyncBackPro to backup our archives.

Pros

The pro version is usefull for all task related to data management : backup, synchronize and mirroring. It can be apply on an hard drive or just on one or more directories. It's easy to setup, to schedule and to monitor.

Cons

I can't find how to print reports directly from the software, it's possible from the browser where the report is shown.

Review Source

VR

Verified Reviewer  
Executive Vice President  
Retail  
Used the software for: 2+ years

### "Excellent backup and sync tool"

May 22, 2019

5.0

Pros

I've been using SyncBackPro for years. They have a variety of versions, including a free one. If you need more features, such as backing up to OneDrive for Business, you'll need to move into a paid version. This software makes it very easy to schedule syncing or backing up to another drive (even external drives) as well as to online storage sites. People forget to do backups, so automating this is key. There is a tremendous amount of versatility in how you configure the software, for example just copying to another locations, or keeping two folders in sync. Give the free version a try to test it out.

Cons

Just carefully look at and review options to make sure you are making the best choice for your backup or sync.

Review Source

VR

Verified Reviewer  
Senior Data Architect  
Information Technology and Services  
Used the software for: 2+ years

### "used to be my goto syncing option"

November 14, 2018

5.0

After researching and testing lots of different syncing solutions, SyncBackPro was easily my favorite, had the right mix of source and destination options, backup/mirror/sync type operations, and automating was doable. I think I really only quit using it when Dropbox came out and I completely changed how and what i synced up. For work network vs local folder, FTP and remote files, SyncBack basically did everything I needed. Now i just don't bother syncing most of that, I have my local stuff backed up to Dropbox or other cloud syncing services, automatic and near real-time. If the system has it available, i'll use rsync and a cron job. I will still use SyncBack for anything that doesn't fit those use cases because it really does have all the functionality you need for either direct backups, mirroring folders between two locations, excluding some file types, pretty much anything you can think of.

Pros

great defaults, and ability to tweak for different kinds of syncing easy to install, didn't get in the way

Cons

i think i had some issues between the free and pro, they switched something between times i used it and a free feature was no longer available, so i had to upgrade to pro it was 'another' program to run, kind of clunky using windows task manager + permissions to get it to work smoothly

Review Source

AV

Alessandro V.  
Ing  
Information Technology and Services  
Used the software for: 2+ years

### "Reliable Product "

August 11, 2023

5.0

Pros

I love this product: I know that it is always present in the past in the present and in the futureevery year this company updates this product with new useful features

Cons

it is ok. I know that every new feature will be useful. sometimes someone says that the dashboard is too rich... I know this is because some important tool has been provided

Review Source

JB

Jt B.  
Managing Director  
Management Consulting  
Used the software for: 2+ years

### "Great, Flexible, Dependable Backup Software!"

October 15, 2023

5.0

Pros

Customization, Flexibility, Dependability, and Customer Support.

Cons

Initial setup and configuration is challenging with so many options and settings.

Reason for choosing SyncBackPro

Customization, Flexibility, Dependability, and Customer Support.

Review Source

NA

Nigel A.  
Photographer / Videographer / Post Editor  
Photography  
Used the software for: Less than 6 months

### "Independant Photographer where Safe Backup is imperative"

October 8, 2020

5.0

Pros

It took a few minutes to see how the program held together and what was needed for a good setup. I'm a geek as well, but I didn't need to use the manual once to see how this all worked. I really like the way that you can group together backup profiles, and by doing that you can set the "backup time" individually / group. The other well thought out feature is the ability to backup files from one (or more) remote machine(s) to the NAS device. (I'm using a WD EXT ultra drive). So I'm able to backup my web sites from a Ubuntu server using SAMBA, nice and easily. So my setup is: Group 1 - linux backup every 15 days (that's how often I backup my websites using VirtualMin), Group2 - normal PC backup every 2 days, Single Profile using Sync and backup continuous, for the disk I have my local storage for photographs .

Cons

Strangely the only thing I don't like is you accidentally close the program by using the top bar "X". This could be a good place to go back in time and have a "Are You Sure" check box! :)

Reason for choosing SyncBackPro

Because of a massive mess that Acronis made, that made it impossible to install the upgrade that I purchased from within their own tool,to their web site upgrade page. Acronis support was no help at all, kept telling me I had ordered incorrectly. I ended up writing to their Support Manager and I was sent a very nice apology, explaining it was not me but basically "very bad support". The good news was, by Monday I had found this software.

Review Source

Response from 2BrightSparks

October 15, 2020

Thanks Nigel, we really appreciate your feedback! For closing the window, you can change that in the Preferences settings (Minimize on Close).

ML

Manlio L.  
Owner  
Design  
Used the software for: 2+ years

### "One of the best software to backup or mirror data I have ever used"

May 19, 2023

5.0

Pros

When I started use of SyncBack I found peace of mind. The program has a great possibility to be tuned to your needs and works always.

Cons

The configuration job is not always simple

Review Source

SS

Savant S.  
Director  
Computer Networking  
Used the software for: 2+ years

### "using SyncPro"

August 17, 2023

4.0

overall, it seldom fails compared to so many other brands on the market. once set it's so easy and it just works requiring so little management. too easy

Pros

The easy to use and its got some simple features etc

Cons

To many clicks to get to selected functions

Review Source

AN

Akram N.  
Retired  
Commercial Real Estate  
Used the software for: 2+ years

### "Best backup and recovery application "

June 6, 2021

5.0

gives peace of mind knowing data is secured and backed up when ever needed or in case of emergency.

Pros

is is easy to use, no mistakes found over many years, efficient and fast backup. Highly recommended

Cons

I like the product, have not found any cons.

Review Source

JJL

Jean Jacques L.  
Quality manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "A powerful backup tool"

July 14, 2023

5.0

I use SyncBack Pro primarily to backup my PC's data onto personal NAS'

Pros

scheduling flexibility, powerful synchronization parameters, constant improvements to take into account new technologies, very affordable price

Cons

so far nothing, as use a limited set of features

Review Source

LG

Len G.  
Pres.  
Insurance  
Used the software for: 2+ years

### "Great Backup Product"

October 18, 2023

5.0

Great. And the tech support rep, Swapna Naraharisetty, returns email fixes quickly.

Pros

The features and reliability and backup notification if there is some failure.

Cons

Nothing really. It's very easy to use and intuitive.

Review Source

Adam S.  
Master Scheduler  
Packaging and Containers  
Used the software for: 2+ years

### "Full-featured backup software with simple user interface"

November 5, 2018

5.0

I use SyncBackPro on a daily basis to backup network drives and folders and I haven't had any issues with the software. Once I have setup a backup profile I can pretty much forget about it and feel confident that all of my data is being backed up, and if I ever need to make a change to a profile it's really easy to modify the profile with the changes I need.

Pros

The thing I like most about SyncBackPro is that it is easy to use and it provides a variety of features that can be utilized by any user.

Cons

There's not really anything I dislike about SyncBackPro, it offers all of the features I need and it has a simple user interface that is easy to use.

Review Source

VR

Verified Reviewer  
IT Engineer CSS  
  
Used the software for: 2+ years

### "I have worked with it, very understandable and easy to use"

June 13, 2018

4.0

this product has help me to manage several profiles, it's not an expensive product and can be easily managed by personal who doesn't have that much experience, gives me important details, helps me schedule tasks, the information is safe, since files can be encrypted.

Pros

helps me synchronize my files in a safe way so they can be shared encrypted and really ease to use, gives me details if any of my profiles fails, let me control each profile for a specific use, can back up really fast, tasks can be schedule

Cons

Icons can be more intuitive, should be able to set 2 IPs at a time, so no need to change once servers are changed

Review Source

RH

Rassul H.  
Director  
Information Technology and Services  
Used the software for: 2+ years

### "Good product for backing up with ease"

May 22, 2022

5.0

We have been using this software for years and it has worked well. Support is very responsive as well.

Pros

The ability to backup live DBs and PST Archive files in use. It can run on a server without the need of being logged in (unattended mode) which is a must.

Cons

The email notification needs to have a more simplified interface and a global setting.

Reason for choosing SyncBackPro

The ability to run the software on schedule and unattended, no need to be logged in and runs on servers.

Review Source

VR

Verified Reviewer  
Chief Technology Officer SOA/BPM Manager  
  
Used the software for: 2+ years

### "Syncback pro is really great program lets you configure several profiles for different purpouse "

July 26, 2018

5.0

it\`s a really great product it has allowed me to keep only one user and so I can control who access to it, can configure several profiles and lets me have different schedule per each one, my files are safe since they can be share encrypted.

Pros

Syncback pro helps me synchronize my files in a safe way and they can be encrypted, so it gives me security for them, helps control each profile and tasks can be schedule, its great and avoids to have many users instead there is only one

Cons

some features should be more intuitive and I would like to set 2 different IP at the time so when we switch to DRC would be easier

Review Source

VR

Verified Reviewer  
Senior Engineer: Rocket Motors and Warheads  
  
Used the software for: 2+ years

### "SyncBack gives me assurance that my data is always backed-up, even if my Laptop is on the fritz!"

May 27, 2018

5.0

I know my data is always backed up. If the error log is clean (and it pops up automatically when a synchronisation is complete), my data is definitely backed up; I have never lost a single file since I've been using SyncBack,

Pros

SyncBack runs seamlessly and without much intrusion into my daily work process. It lets me know if there are any errors in the process of copy files from my hard drive to the share folder on our work network. I also love the fact that it does not do an entire backup every time, but only moves across changes that have been made on the source drive.

Cons

The software could do with a better, more modern UI that is easier to set up. The first few times I used the software I had to double check that the files I had to backup were in fact backed up because I was unsure if the settings I had used to configure the software were correct. There were no problems though and it worked as expected.

Review Source

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