Average Ratings

1729 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native

Vendor Details

  • PayPal
  • www.paypal.com
  • United States

About PayPal Here App

Process mobile payments through chip or mobile card readers with credit card processing system for smartphones and tablets.


PayPal Here App Features

  • Cash Transactions
  • Contactless NFC
  • Electronic Receipts
  • Electronic Signature
  • Mobile Card Reader
  • PCI Compliance

PayPal Here App Reviews Recently Reviewed!


Paypal - Payment Solutions for Business

Dec 30, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Paypal is now widely recognised as a payment solution - reputation and trust are important when asking customers for payment - especially online. Paypal's key selling point is that users with a Paypal account do not have to enter card details on a website which makes the payment process safer for all concerned.

Paypal has a global presence and can accept payments in most countries that you are likely to be dealing with. As a market leader, Paypal has good integrations with 3rd party tools like shopping carts. If a payment processor is going to be supported by a third party, Paypal is likely near the top of the list.

Customers can make online payments without having a Paypal account. The virtual terminal feature is also useful for processing payments over the phone or setting up a web page for ad hoc payments.

The invoicing feature does a good job of tracking payments and reminders.

Cons: There can be occasional issues with late chargebacks and the resolution process is very much weighted against the merchant.

A Paypal business account works well for online sellers with a certain volume/value of transactions; if you have larger volumes/values, there are other payment processing solutions that may be more cost effective.

Overall: We use Paypal to process payments from a number of websites and increasingly we use Paypal for client invoicing and payments. This often leads to faster payments than traditional invoicing and BACS processing.

If you take occasional credit card payments over the phone, a Paypal business account can be a better option than a typical merchant account from one of the mainstream banks.

Paypal has proved very reliable over the years and on the odd occasion when we have had to use customer services the response has been timely and satisfactory.

Paypal has Helped my Online Shopping be Secure and a Piece of Cake!

Dec 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: I've been using Paypal for several years now ever since I started my online shopping adventures. Paypal offers many pros of using their service. One of my favorites, and the ease of being able to have my money in my paypal balance and be able to shop literally on several sites which allows me to choose paypal as my payment method with ease. Also, paypal offers secure transactions that are made quick, and not to mention buyer protection on all of your orders, no matter what site you are using, you will be protected. I'm a heavy user of ebay, and Paypal has protected me many of times when I came upon scam sellers on ebay who took off with my money, but since I used paypal as my preferred method , I was able to dispute it with them and they helped get my money back. Another awesome pro about Paypal is that they offer their Papyal Mastercard which you can receive % cashback whenever you use your card. This has earned me soooo much cashback over the years, it accumulates over a month, each month you get a nice chunk of change back.

Paypal also offers features for business owners, and invoicing features to help move your online business and transactions along easily. In my previous jobs, I've utilized Paypal in creating invoices for my customers, and managing all kinds of transactions. If you plan to start doing online shopping , I highly suggest signing up with Paypal, they are trustworthy and will have your back if you run into trouble.

Cons: The cons for Paypal are little to none to be honest. Only thing I would say would be their customer service. It isnt the fastest to get ahold of someone, but when you do they do indeed help you out.

Overall: Overall, I think Paypal is a livesaver for anyone who is dealing with transactions online. In this day in age, security is a huge issue, and scammers are on the rise, and you dont want that to hinder you from making purchases online, so paypal gives me the sense of security when shopping.

Paypal the good and the bad

Nov 30, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Paypal is very quick and easy to get set up and ready to accept payments, I think that's often the biggest draw to Paypal. Sending money to someone is easy and fast as well. There are multiple integration options to utilize Paypal to accept payments on your website, so you'll definitely find the right solution for you. The Paypal debit card is convenient as its much faster than transferring to your bank. Most of the time, the service works very well...but when you do have an issue, customer service is not great.

Cons: Unlike all other credit card processors, Paypal holds your money until you manually transfer it, this means if Paypal feels you have violated their terms of service, they can and will put a hold on your money. And the money held by them is not FDIC insured as it would be in a bank. Transferring money to your bank is slowwwww...but of course transfer from your bank is instantaneous. The fees are higher than a traditional merchant account/online processor scenario, but there's no setup fees and as stated above, it's very easy and quick to get setup and started right away. It's nearly impossible to find a phone number to customer service...and they aren't always very helpful.

Overall: Overall, paypal is a good service, there are flaws of course but it does what it needs to. I've had clients have horrible experiences with them (held money and such), but I've got some clients that love them, I use them myself as well as they are convenient. My suggestion to most clients is to not allow a large amount of money to remain in the account at any given time, manually transfer to bank regularly or utilize the debit card to withdraw cash....but the service is reliable, easy to setup and use.

Easiest way of online paying and receiving money

Oct 31, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Buyer protection: When buying a product online and a seller sends a wrong/damaged/fake item you can ask Paypal to step in.

Seller protection: When buyers complain about an item that you sold them, while having it accurately described OR when a buyer returns an item but instead of the actual item returns something else Paypal will actually step in and protect the seller. It also protects you against fraud. I would advice to keep evidence of sold goods and for valuable items obtain tracking details.

Paypal has a competitive credit facility through paypal credit. With often several months interest free on purchases.

Paypal loans are excellent for businesses. Especially when running an online business, the fees on especially small loans are incredibly low (especially compared to loan sharks, and even compared to a bank), repayments also work very straight forward.

Sending and receiving money is also dead easy, sending money non commercially to friends and family is done by just filling in the amount and the email address of the receiver and click send. On the receiving end it tends to be there within seconds and you can withdraw it immediately to your bank account. Generally it is even processed the same day (even international transfers)

Cons: There is not a lot I dont like about paypal. Their fees are quite reasonable. The main thing I dislike is probably their foreign currency exchange rate, which is not that great. However you won't be paying too much if anything in fees, especially compared to banks or even money transfer companies like Western Union or Moneygram who can charge quite a bit even on small amounts.

Capterra loader

Best Online Money Transactions Tool

Oct 05, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like Paypal because it is widely used and accepted as a means of payment by most online businesses. I make most of my online purchases using paypal. It's convenient. The transaction fees are also quite reasonable.

Paypal is also quite easy to set up an use. The only thing you need to have an account up and running is an email address. The process of sending out money is also very easy since the only information you need from the other party is their email account and in seconds you can have money from your account transferred to theirs.

Since Paypal rocords all your transactions, it is easy to monitor your financial transactions and make decisions.

Another good thing with Paypal is you can have more than one Paypal account for different uses in your business or personal life.

Paypal is also pretty secure. I have never has an a security challenge with Paypal. However, you should always stay safe and never share your password with anyone.

Cons: A challenge with Paypal is that if you are not careful with your passwords, your account could be hacked and you could lose your money.

Another disadvantage of Paypal is that their system has a challenge with accepting digital visa cards.

Another disadvantage of Paypal is that the company could limit or ban your account and prevent you from doing certain transactions or accessing your money as a whole. I have had my account disabled and couldn't access my money for about 6 months.

Overall: Paypal is a great tool for online money transactions. There are other online money transaction options but Paypal is the most reliable.

A Good but not so good feature

May 29, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Pros: Paypal is one of the most well known payment processor services out there. Having used it for over 7 years now, there are some good things and some not so good things. 1) The ability to accept payments from almost anyone with a card. Paypal has been doing peer to peer payments for a long time now as well as business payments. Its very easy to set up an account and start receiving payments from anyone with a card. 2) Privacy when making payments -The ability to make payments knowing that your card information will not be shared with another party when making payments is just great. It adds a layer of privacy that is second to none. 3) Receiving payments - Paypal has always served as a second account of sorts for paying and receiving payments. Being able to send a request for payment and having that payment come in without lifting a finger or setting up complex accounts is always a huge plus, especially when you can withdraw that money to a bank account and actually use it! 4) Payment disputes - Paypal's payment dispute center is a service I have used many times over, the ability to resolve conflicts over service or payments within a controlled area is very helpful for someone who runs a business through Paypal or makes frequent payments. It is probably one of their best services

Cons: But not all is rosy, Paypal has over the years buffled me with some extreme challenges. 1) Unnecessary Account blocking - If Paypal suspects any suspicious activity on your account, they can block it without warning you. This happened to me once when I logged in from another IP address (was traveling at the time) and I had to wait 6 months to get any payments. 2) Support is not always helpful - While Paypal has many avenues to handle payment issues and disputes, their support center is not helpful when it comes to general account information and issues. Sometimes you have to read online to find a solution because their support can take anywhere from 7 days to never responding. 3) Using Paypal is risky. As a payment processor it is ok, but keeping money in Paypal for any reason can be risky as mentioned before issues like accounts being blocked, chargebacks and refunds can put your account at risk. For example, if you have 2 or more payment disputes, your account gets "reviewed", part of me feels like Paypal functions like a bank versus just being a payment processing service. While I do think it is great service for making payments, the jury is still out on the receiving payments bit. My personal experience with Paypal has been "meh", I feel it is a necessary evil to get payments made and received but since there are very few other services that can match the features that Paypal has, it remains the one I use the most.

Well, there's good and there's not so good

Mar 31, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: PayPayl's good features are that almost everybody uses it, it's fast, you get a credit card to access your money, there are a lot of apps and widgets to incorporate PayPal payments into your website if you're a retailer of any kind (I do use this in my art studio website). And it's one of Elon Musk's brain children, which generally is a great thing. I'm listing customer service as one of the cons, but I will say that the response time is fast, even if it's not what you want to hear. They don't bombard you with tons of emails. You have business and personal accounts to choose from and then can link your bank accounts to the card, so that if you're using it and it runs low, it will draw from your backup cards. Well, in theory - because I tried that the other day and it didn't work, which I'll mention in the cons as well. Yes, there are fees, but thankfully lower ones than for instance you'd see with a regular credit card. As a freelancer, it's a good method to use for transfer of payment for my services from different companies and individuals. Overall, I think it's OK, but there are some drawbacks I'll address below.

Cons: I mentioned customer service, yes, it is fast. But you don't always hear what you want to hear. For instance (and this may also be an eBay drawback) I purchased something from eBay that arrived completely unlike the description. Contacted the seller who agreed to take the item back and refund the money upon receipt. Even after I had tracking to show the item had been re-delivered to the seller, he did not refund my money. In contacting both eBay and PayPal I got the runaround and eventually no money was ever returned. Another time, GoDaddy charged my account for web services on a renewing bill that I was unaware was going to renew without my approval (because I had planned to move providers). I contacted PayPal and put in a request to review this transaction because it was not authorized by me, and they determined the charge was "just fine" and no funds were returned to me and I am now stuck with GoDaddy for another year. So that kind of makes my experience with PayPal a little bitter. Apparently anyone can just take money and they'll do nothing. I also mentioned that having a backup card matched to your PayPal card will pull money from the account if you use the PayPal card and don't have enough in your account to cover the costs. I had left my credit card in the back pocket of my jeans after putting gas in my car and was out and tried to use my PayPal card and it didn't go through, despite having linked my accounts to PayPal. So, another bitter experience. If you want to get your money any other way than through the card they provide, it takes time to transfer funds or get a check. Also you can only go back so far in time to review transactions on your card. I was recently trying to find an account history for 2014 and there does not appear to be a way to access that information. And if I'm not mistaken, I believe eBay and PayPal are severing their love connection at some point and PayPal may not be the golden child of payment methods anymore in the the not-too-distant future, which could potentially bump it from the top of the heap as the most frequently used payment service eventually.

It has some minor drawbacks but none are deal breakers.

Jan 19, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: PayPal has a couple things they may need to tighten up for the businesses using them. Once up and running, Ive not run into any issues or problems. Incoming or outgoing, funds travel as expected within a decent amount of time.

Pros: Using PayPal is easy and consumer friendly. Their help section is also very usable and informative. Payment can be taken from people with or without a PayPal account. The interface is intuitive and easy to navigate. There is also the ability to swipe credit cards in person. The basic device is provided at no charge and works with almost any smartphone. Its portability makes it a must have for businesses that are mobile. Processing of payments is easy for the consumer or whoever is paying you. I haven't run across a bank that isn't PayPal friendly. The app is a "light" version of the website, so there are a couple things that aren't available but it still has a nice phone or tablet interface. Almost any information can be found from within. They are also informative with what's happening with funds with just a glance. Their transaction notifications are also on point.

Cons: The amount of verification required is a bit much, but considering the world today and corporations need to deflect blame when situations arise, they are thorough. I am a non-profit and has a bit of an issue with our status within the system. I got a couple form emails when inquiring but eventually got someone that could direct me. Talking to a person can be an issue but once you're up and running, things go smooth. For a person to use PayPal and not force the organization they're paying to incur a fee; the person must have a PayPal account. Many people are shy about putting their banking information permanently online but still use the service. I would like for PayPal to allow me to see my incoming payments comment section without having to click on it even though all other sections appear when printing. I would also like to be able to make my own report with what I need. There are several canned reports that don't give me everything I want the way I want it, but I work around it. None of these issues are a deal breaker for me.

Reliable, reputable, and made business possible.

Nov 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I found and started using Paypal in 2002 on eBay. The ease of use, features available and dependability was one of the key factors that allowed eBay to serve the online commerce in ways that had not been possible before. Since then, I have helped and utilized many other paypal services from card swipes at physical locations such as flea markets and swap meats, to helping small business obtain paypal back loans. Over the years I have dealt with other financial transaction systems, payment processors, and related services. None have provided the simplicity, stability and speed that paypal has. Customer support has always been quick and timely to resolve any issues. The fees have always been reasonable and in line or more affordable than similar merchant systems. The biggest plus is, I have been able to securely take and make financial transactions in a safe way. I feel safe using this service and confident if problems were to arise that support would be available to help solve it.

Cons: The only con I have is over the years the website interface has scaled with changes for mobile users. Which is great, but sometimes I find myself stumbling about the changed interface looking for account information that has moved. The user help can be a chore to sift through. I find google searching often turns up answer to "how to" or "where is" on paypal easier than digging around their help files. Of course this has been quite some time and may be much easier today.

Great for online business!

Nov 21, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: PayPal Invoicing is pretty easy to use and they have great service if there is an error. Once you apply an email if they are a registered PayPal user the address of whom you are invoicing will pop up making room for less error when shipping products, also you remain protected in the event a buyer has an incorrect or non updated address. PayPal allows both the seller and buyer to be protected as their customer service is typically very good when there is an issue and a case needs to be open. As an owner of a small online business I typically will only use PayPal invoicing for my transactions as I feel more confident and protected with their services. Their fees are very reasonable in cost and do not limit you much when it comes to expenses, they also have a shipping feature directly through their service that I have found to be for smaller items the best around, as the cost of shipping continues to increase greatly it feels as if PayPal still offers the better deal. With in a period of time using their invoicing services I was offered a debit card which I found to be a great addition to their services, I no longer have to transfer profits in the event I do not want/ need to and can just use the card as a regular card, although their transfer fees are also inexpensive one method continues to be free to transfer your funds. I feel the invoicing is very easy to use and have had zero issues with it to date.

Cons: I do not like the fact that you cannot use it via the application that is not a business account, I have seen a few complaints with other small business owners/ sellers about this. I feel it should be available on all forms of their applications, as not everyone that has enough transactions actually runs/ owns a business, sometimes it is just a one time ordeal.

Overall: I personally enjoy it, I feel fully protected as a seller of goods and feel like the customer support is string and I can turn to them with any questions or concerns.

My go to international payment platform.

Dec 01, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: For me, It has been the easiest means of paying for products here in the USA. I immigrated to the US from South Africa a few months back. When possible, I have used PayPal to purchase items online without having to dip into my dollars and instead just use my South African Rands. In some circumstances, I tried to use my own bank to pay but was unsuccessful because most sites do not accept foreign visa cars. In these instances, PayPal was my only option, and the fees involved for the currency conversion and transaction were the same, if not less, than going through my bank.

Specifically, I like PayPal because the transactions are instant and it is completely safe with various measures in place, such as buyers protection and security ( I have had no issues to date and use it regularly). I appreciate the monthly statement that I receive form PayPal because its a documented record of my spending and international transactions.

Cons: It somewhat concerns me that this is linked to my email. Although I have had no security issues with PayPal, it feels somewhat insecure given that identification is through email. Although it is sometimes cheaper to go through PayPal, they still take a large cut on international payments and so I do avoid using it unless I really have to .

I have noticed that sometimes PayPal is listed as a payment option online, however, I have had a number of notifications come up saying that the store wont accept "international" PayPal accounts. I thought this product was developed for this reason? Why are stores not letting this happen if it technically should not be a problem?

I have also experienced a couple of crashes during PayPal payment or logging in. This is a concern because it involved money. I do not like to see this when PayPal is linked to my money. It may create a gap in the system and expose my financial information and/or place me at risk.

Overall: Its a great platform, I would definitely use it more if transaction costs were not as high.

Most people use and recommend PayPal and so it has got a good reputation to date.

Still the reference for paying and getting paid online, but fees are becoming increasingly higher.

Jan 16, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Very popular, so almost anyone will know and be able/willing to use it.

It's useful for freelancer professionals, that can get paid easily.

Most clients use it (and someones will even prefer to pay via PayPal).

It gives you the option to withdraw your money to your home country bank account or keep the balance in your "PayPal wallet" and use it to buy online.

Cons: Unfortunately, their fees are becoming higher and higher.

Nowadays, you will pay something around 7,5% to receive money in your PayPal account.

They won't charge you to withdraw to your local bank account, but their exchange rates will always be around 3,5% to 5% lower than mid-market (so it is a fee, after all).

When possible, it's best to keep the money there and use to buy things online, so you can save at least this XE fee.

They could also offer an option for a pre-paid credit card, so you could use your balance directly with this card, as other similar services already do (at least for Brazil, it doesn't seem to be available up to now).

Overall: It's the biggest reference to pay and get paid online, especially for freelancers that provide services around the world.

It's really easy to use and very popular among profesionals and clients.

Unfortunately, their fees are becoming higher and higher these last years (which also gave the opportunity for other similar services to take a portion of this market).

A Fantastic Way To Start!

Aug 16, 2017
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Overall, this was a great POS for our company to start with at mobile markets. It was simple and straightforward and I found the customer support to be great! If you need/want a simple POS to get you started, give it a try!

Pros: This was an easy way to get started with a POS. It was free and simple to setup. I found it very simple to change the products around, as well as prices. The app is simple to install across different devices and platforms and it works just as well on my android as it does on my staff's iPhone. Adding products to the shopping cart and checking out is a breeze. Also, it is simple to change tax rates within the app. This was helpful for mobile events that we needed to change the tax rate temporarily. It also worked well for multiple people to use at different events. Finally, the company was awesome at sending more swipers to get us setup. We realized that we needed 5 people to be able to ring up product across multiple events at a given time and paypal was quick to send us more swipers and get us up and running!

Cons: There isn't much style to the app. This doesn't really matter, but once our company was established and we started using a different POS in our store, this was only used as a backup and my staff actually complained that there weren't pictures of the products.

Capterra loader

Transfer between Australian account and American account difficult

Nov 09, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: User interface on the computer is well done. Easy to find what you want to do.

Cons: There are too many verifications that are happening and it's really starting to become a burden. I had to change my phone number and when I went into paypal, they wanted to confirm something through my cellphone. I couldn't do this obviously because the old number, I didn't have it anymore!

Overall: I have an Australian paypal account and an American one. I recently received payment from an ebay sale and it was sent to my Australian paypal when I wanted it sent to my American one.

I couldn't get it transferred over. I contacted Paypal and Ebay and the solution was not resolved. So I ended up sending myself the money and paying the converting fee and extra fee for doing the transfer.

If a customer has multiple accounts in different countries, I think it would be smart to be able to get monies moved around from different accounts.

I plan to have a viable ecommerce business but for now, I make personal sales as my sales are not too high. I'm worried that if there is a problem again with issues like this, that I will have to be transferring myself money between international accounts, without the help of paypal.

I am overall satisfied with Paypal, I use it a lot to make sales, trasnfer money to friends, etc. however, this was the only time I had a real problem and it would have been helpful if I could have verified both my accounts to show that it was mine, and that I could get the funds moved from one account to another.

Capterra loader

My best friend since I've been freelancing

Jul 06, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Paypal's reach and the ability to receive payments from anyone quickly and easily is definitely its greatest advantage. In addition, notifications are always fast both by email and by the app, payments can be processed at any time from the smartphone, and its portability is an advantage for any freelancer or business.

And, of course, the fact that it is one of the most widely used online payment methods.

Cons: The first thing they should try to correct is the unnecessary blocking of accounts. They're not only annoying and unexpected (any small action can lead to being blocked, in my case, a trip), but they also take a long time to solve the problem, the verification is absurdly slow and they don't give much support so the account is unusable during that time.

The other thing I would like them to take into account is the users outside the USA (there are so many of us). Getting the money out of Paypal is very difficult because we can't receive the card, and half of the balance it goes away in commissions to make the currency changes or withdraw the dollars. Not to mention that the commissions for payments are one of the highest of these platforms.

Overall: Currently, almost all my payments for freelance work come through this medium, so without Paypal, I would have no money, basically.

universal money paypal

Dec 22, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: The currency of countries are different but paypal is universal.thats why people love it. this is so simple make an account in paypal ,and easy to use also. paypal account is most important for lot of people. it changed way of shopping,payments,transactions,etc.simply link with your bank account which you have and use it with paypal.you can send money to anywhere in the world and you can request money from any where .most of the companies have paypal transfer option so any country not a matter i am using paypal since 6 years great way for transfer money or recieve.

Cons: PayPal allows you to spend money or receive from any country but sometimes the payment you requested will come a little slow. everybody wants instant transfers and instant money if PayPal is also give quick money transfer then it will be more useful than before.and password reset with phone number is also very difficult because iam having a issue in this topic i changed my number but when i want to change my password its notallowing me to reset because its showing old phone number which i used earlier so i choose different option in that matter. so people change numbers frequently,paypal has to give change the number option also

Capterra loader

Paypal is an excellent platform ideal for transactions in a safe and effective way

Nov 11, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: In my case this platform has seemed very useful and very effective, today paypal is used by many people and they prefer to carry out transactions in this way.

I like that it is a really safe platform where any person can make transactions only with an account, for many companies it is important to have this type of platforms that facilitate the payment methods of the clients or even to pay the workers

Send the money is super simple as receiving it can be done to any country in the world and additional to this you can also change the money, I also like its interface is quite complete and simple, it is available in several languages

I also consider the question part very good, any doubt is usually easy to solve in this way, I recommend paypal to everything really has been very efficient

Cons: Personally, I consider that the number of advantages that paypal has are greater than the disadvantages and I like everything a lot. I consider that one aspect a bit negative that I could mention is that sometimes the fees paid by the transaction fees are usually a little high and for these reasons some people do not use it or prefer to make payments in another way but it really is something that also it is understandable because the service is very fast

Overall: Our experience has been really good it is important to vary and to know ways of payments that work and that can be useful at all times, business has been saved thanks to being able to make payments by paypal and also to useful result to clients who did not have knowledge of it

Secure online transactions from anywhere in the world

Oct 04, 2018
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: 1. Paypal is very secure and encrypted, which gives users confidence in regards to the secure transferring of funds.

2. It allows users to send funds in multiple currencies online in a secure manner, allowing one to make transactions globally.

3. The accounts connect directly to a bank account hence you can pay for online services even if you do not have a credit card.

4. Funds can be transferred immediately and it offers protection policies for both buyers and sellers.

5. It has incorporated various other money transfer methods such as mobile wallets which make it dynamic and user friendly for users in different countries with alternative payment platforms.

Cons: 1. If you make several small transactions, the charges can be a little high.

2. They limit the amount of money you can send, receive or withdraw if they deem you activity as violating their terms of service.

3. Adding credit cards require confirmation and they can flag your account, rejecting the cards you've added in case you try to transact with them.

4. For some sellers, you may not have immediate access to your funds if you sell on some platforms or if there is a small issue with your transaction

Overall: It offers a great solution and opens up the world of e-commerce, taking online transactions on many different platforms to a whole new level

PayPal Pros and Cons

Oct 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Only need an email address to link an account that can have multiple payment options such as credit/debit card and bank account. Can use as a payment method across multiple reputable online sellers. The money goes straight to your account in less than 2 hours with minimal fees. Allows users to send money to family and friends for free in any country around the world with only an email address.

PayPal is easy to use and interpret with no hidden excess fees. The colour scheme is very clear and bland which allows for easy navigation.

They offer buyer protection on all online sales which helps keeps the buyer confident they will not be scammed or lose out on money which is beneficial when using non popular sites.

Cons: When using PayPal checkout they have mostly abolished guest checkout which forces a lot of users to make a PayPal account. This means that it takes away from allowing 2(PayPal and credit/debit) options when checking out . They also take a long time to process payments from different accounts, if it's a first time

Overall: Very good customer service. They have a team for all issues and reply to requests within 24 hours

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With PayPal you will make money transfers quickly and easily.

Dec 08, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I love this software because it allows me to receive and make payments more easily and quickly

than most banking applications. Another advantage of PayPal is that it offers multiple pricing plans

and payment systems all in one. In addition, it has a wide variety of currencies, which means that

transfers can be made from many countries and the platform presents great stability.

Cons: The only problem I have had with the use of PayPal is customer service, it is slow and in many

cases it does not help to solve the problems that the user presents, which is a bit of a danger since

some transactions that present failures could be not resolved or at least not quickly, the rest of

the functionalities are good although it could criticize the price of some tariffs that in spite of the

tendency of flat rate can be high when making payments and withdraw funds, especially if it

involves other platforms Similar.

Overall: About three years ago I joined PayPal and I use it personally so the transactions are sporadic and

involve small amounts of money and I have always had very good results, the transfers are fast

and secure. I would not recommend the use of PayPal for companies and high risk transactions

due to the inconsistency of the customer service, this could be a factor to consider, because no

technological platform is free of faults.

If you sell, trade or freelance, you need PayPal

Dec 07, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: The most important thing about PayPal Here App is that it's easy to set up! A quick download, register your account and link it to your bank account which doubles as your verification process enables you to start collecting payments as fast as possible! If you take debit/credit card payments then you can't do without PayPal! I sell goods in store and online, so having a POS that is scaleable across various platforms is extremely important for my business. Once payment is received, it's easy to figure out the source, the amount and your total balance on account in one window! The App is available across several platforms, whether it's a tablet, iPhone or android!

Cons: Cons per the App is that moving money to your linked bank account is not automated, as you have to manually move the amount to your designated bank account unless you use a PayPal card. Also, getting customer support is not pretty straightforward and getting someone to talk to is near impossible due to the difficulty in getting hold of the number. It's however easy to send a mail.

Overall: Good!

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Very good platform to make payments in the fastest and most effective way

Nov 25, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Paypal is a great platform, it is safe and easy to understand, I really like its interface, it is complete and simple, it facilitates the way in which payments can be made, there are many clients who prefer to make payments through this way, I like paypal allows you to send money in a variety of currencies, ie dollar, euro among others and this allows our shipments to be made internationally, I like that within PayPal we can associate our credit card or bank account to our paypal account and this makes it much easier more things, sending money with paypal is intantaneo, that is, it arrives in less than 5 minutes, I really like it is very effective and effective

Cons: Although I like PayPal, I think there are some details that are negative, for example:

The commissions in some occasions are usually very high and this usually limits to us to make diverse transactions because it does not leave to do it by paypal.

On the other hand I think it is paypal technical support is not very good, sometimes they tend to block accounts and do not know how to help people to solve quickly only choose to wait for many days to unlock

Overall: Very good experience but I think it could improve as long as the technical support part is a little more efficient

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Best Online Payments Plaform

Oct 15, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Awesome is awesome because it is easy to use. The only thing you need is an email and you can have your account up and running in a matter of minutes.

The other thing I like about Paypal is that you can have as many Paypal accounts as you want. There is no limit to the number of accounts you can have.

With Paypal you can easily send out payments and receive payments. The email acts as the account number. I find this easy to work with. I don't need to remember long numbers as with the traditional bank account numbers.

Cons: One thing I dislike about Paypal is the uncertainly of your account. You can wake up one morning and find that the company decided to close down your account. The worst part about this is that they don't disclose to you the reason. You then have to wait for a period of not less than six months for you to the able to withdraw the money that was on your account at the time of closure of your account. This experience is just painful.

Overall: Generally I like Paypal since it helps to me easily pay for staff I buy online.

I am also able to send out money very fast. My general advice to people with Paypal accounts is that they should not store money in their Paypal accounts for long. It is risky if the company decides to suddenly close down your account.

PayPal is the standard... still recommend after 10 years of using.

Dec 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: PayPal is a great, low cost payment processor and I use it mainly for online website sales and payment processing. A big advantage of PayPal over others (such as Stripe, Authorize.net, and so forth) is that PayPal provides for creating individual buttons for products sales that have optional fields. This makes adding product sales to a website (for less than say 10 products) super quick and efficient. If you use the "PayPal Payments Standard" account level there is no monthly fee (only the fees per sale). So, if you have website sales some months and not others you only pay when someone orders a product.

Cons: No cons really when used for the right purpose. I always recommend PayPal when a website needs to sell up to 10 products and doesn't have any kind of shopping cart. Also, anytime there are months with no sales and/or sales of less than 20k per year. Then, as long as the PayPal Payments Standard is used, it makes it easy and financially the right choice.

Overall: Overall, great experience with PayPal and that is based on 10+ years of use. A couple years ago and then again last year they made some changes to the Admin pages that took some getting used to... but they were good improvements overall and worth taking a little time to learn some new methods of getting things done. Like most things... it depends on what you need the payment processor to do. If you need to setup up to 10 products and sell them online the PayPal buttons are awesome and something other payment processors don't offer.

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A Universal Mode of Payment Worldwide.

Nov 16, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: In my view, PayPal Here App is the only reliable, quick, and affordable payment channel globally. This item is very simple to use, and within no time, one can made their payments all over. Again, opening PayPal account, be it a personal one or a Business one is free, where only a reasonable fee that one get charged when he/she makes a transaction. PayPal Here App has all the features that one can desire while making or requesting for payments. I value PayPal Here App.

Cons: However, PayPal Accounts quickly, and with no reason get limited. I mean, it is possible to wake up one morning and get your PayPal account was limited, without a solid reason. Again, someone may make a request, and you pay them, but they decide to demand for a charge back, which may affect your organization financially.

Overall: In general, PayPal Here App is a great application, in terms of receiving and sending payments. It is fast, and reliable, because, just by a click, one can make a complete pay everywhere in the whole world. Nonetheless, the developer should correct the a few errors and hinges that customers encounter often.

All your payment processing needs in one place.

Apr 13, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: Their discount rates and processing fees are so low that many businesses use Paypal instead of traditional merchant accounts. PayPal remains my number one choice for payment processing for my clients online. From non-profit organizations to for profit businesses, PayPal can help in collecting donations, payments, setup subscriptions, create e-commerce sites and online stores, and so much more. PayPal provides an amazing line of integration features that work with just about any website.

Pros: PayPal offers a variety of payment processing options to fit every need. You can choose between a personal or business account. Make and receive payments online and take advantage of their vast collection of tools to incorporate into websites to make payment processing easy. PayPal allows you to pay friends and family without the standard processing fees associated with their service. They offer low discount rates and fees. PayPal offers additional services including debit cards to access your funds in PayPal instead of transferring them to your bank account. Link bank accounts and credit cards to your PayPal account to manage your funds between them. And if you wish to accept credit card payments, PayPal offers a compact card reader that connects to your android or apple mobile device.

Cons: PayPal's business tools are quite extensive. The only con is not in its selection of tools and services, but the fact there is a slight learning curve to use some of them effectively.

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Global payment powerhouse for more than just auctions

Nov 30, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I spoke to developer and a content architect PayPal brings a synergy to bowls these of interesting into any, platform along with a "not just for accounting nerds" simplicity in their tools UI and UX and their online tools both for businesses and for personal transactions

Cons: Granted with any financial platform the risk is certainly with the payment provider and processor who in this case is PayPal so naturally they are going to withhold a certain amount of funds when appropriate which can scale back to liquidity of a fast-moving fluent business doing high-scale transactions and needing the capital to turn around and reinvest

Overall: Currently I integrate PayPal merchant services into my e-commerce platform for several different areas of online business including parking, retail goods, and digital services. PayPal API is very straightforward easy to understand and overall amazingly simple to integrate into code however for the non-techies the payment hooks that are available that third party shopping sites and shopping cart apps leverage with PayPal are certainly a viable option and can start a viable e-commerce jump to a new or existing business.

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Reliable online wallet with small fees

Oct 29, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I use Paypal almost in every online store. Because with advanced buyer protection I spend my money very confidently. I also have small online business and before Paypal my customers were suffering from lack of payment options in my website . Because most of my customers were from foreign countries and their preferred payment method was Paypal. I contacted with Paypal and they helped me to confiquire Paypal system in my website. Now I can accept money from any country very easily. My most liked feature of Paypal is availability and great customer support which they really try to help people.

Cons: Paypal have great features for sending and receiving money online. But sometimes some customers say that they didn't receive goods although they received. As a result they open disputein order to get money back. I hope Paypal will create a new solution for this problem. I often came across with this problem while selling electronic service with email delivery. Sometimes Paypal doesn't accept email as a proof.

A great first option.

Mar 10, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: Paypal is quick to set up, and easy to use. The format is fairly simple, and allows for quick purchases and invoices. Most issues are sorted within a decent amount of time, and when there are problems, they do try to work with you and your bank.

Cons: There are a few cons, however. The fees are a bit high, especially when you use them for smaller transactions- they add up. They have stopped letting you connect online banking accounts and cards. Which is a huge shame, as many people are turning to them as a viable option since few have the time or energy to wait in line at banks and teller windows anymore. Refusing to allow users to connect their bank accounts and cards, wherever they may bank, is a red flag. They refuse to allow people to have more than one business account. Which is rough, because many people nowadays are branching out and freelancing. it would be nice to either have multiple business accounts, or to be able to add multiple businesses to one "main" account. Another issue is phone verification. If you are on a family plan, chances are, if all of you have a Paypal account, someone will be locked out and won't be able to verify their account. Because Paypal claims the phone number doesn't belong to them. These things, while small, turn into larger problems as they keep happening, and finding ways to work with customers in a better light would only benefit Paypal in the long run.

Valuable Merchant Account Tools

Dec 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: We use Paypal for purchasing and as a merchant account for our eCommerce business. We find the most value from their Paypal Web Payments Pro. Paypal has superior front end software to other merchant account and credit card gateway providers. Also, Paypal acts as both the merchant account, gateway provider AND an account for your funds. This means the funds are available to you in your Paypal account instantly. Transfers to a checking account happen overnight. Also, they give you tons of tools for searching and reporting on your transactions - super convenient when you need it!

Cons: Occasionally transaction notifications get delayed for a couple of hours. This probably happens three or four times per year. If you rely on the app to notify you that payment has been received, this can be annoying.

Overall: Lots of people complain about Paypal chargeback policies and pricing. We do NOT find their charge back policy to be any more of an issue than competitors. Also, their pricing may be more expensive but you get extra value from their f

We use this exclusively for credit card payments in our bakery

Jul 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I have been a Paypal user for 14 years and trust them. I like that the PayPal Here app allows me to take payments on my cell phone (or other mobile device) anywhere. I use this to accept credit card payments at my bakery and also for my other businesses as well. Unlike other mobile payment apps, the money appears in my account immediately (thanks, Paypal!) so I can use it that day to purchase supplies or whatever I need. And I'm not spending an arm and a leg each month for a credit card processing system.

Cons: The pros so greatly outweigh any possible cons that I can't really think of any. I suppose it is a bit of an annoyance to pay extra to key in a credit card that won't swipe correctly, but really it's just a petty annoyance, not really a con.

Overall: I am able to take payments anywhere as I can run them through my cell phone, and I don't have to pay an outrageous monthly payment for the "privilege" of using a dedicated credit card processing system. PLUS the money appears in my account immediately so I can use it right away if I need to.

Easiest way to receive international payments

Jun 05, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Creation of an account and the setup process is indeed simple. Paypal makes it simple to receive and send money just by a click. Provides great customer support, so all your queries and concerns get answered. Paypal offers a high degree of security as they employ encryption to all your data. Special discount offers provided as a part of promotion. They don't have any monthly fee as subscription charges. It allows international payments hence best beneficial for freelancers. It is the mostly preferred way for most of the people who sends money internationally as it can reduce credit card security risks,

Cons: The fees they charge to accept payments is bit on the higher side comparing to some in-store services like Transfat etc.. The currency conversion rate sometimes seems to be illogical and less than that offered by other similar services as they have their own currency exchange rate rules. Even though Paypal supports twenty-three currencies, certain currencies are ruled out.

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Instant Payments

Oct 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Since starting to use PayPal a few years ago it has sped up the way in which I send money to people. We are living in an age where cash is becoming less common and card payments being ever more prevalent, however, the way in which you send money from one bank to another is cumbersome. You need to know their card details, which can take a couple of minutes to enter and then wait up to 2 hours for the payment to arrive.

However, with PayPal, payments are seemingly instant with it being almost as fast as me getting up to hand them the money. All you need to know is their email which can be easy to remember. PayPal also keeps track of who you have sent payments before making for an incredible easy way to re-send money to that person.

Cons: The only con that comes to mind with PayPal is that recently redesigned the interface which I feel to be less intuitive. However, with time I think I can get used to it, so it really is a non-issue for most people.

Staying with PayPal

Oct 31, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I trust it and my customers trust it. It was relatively simple to implement and integrate with my website which is a homegrown, non-templated original. They handle levels of security that I don't want to deal with. I never see customer secure info; that's a relief. Worth the cost of admission.

Cons: It is over my head at times. I'm not a web designer. My wife is more of a code junkie and we've muddled our way through. If you don't have a codie you will need one, at least to get things rolling. once you're set up it gets easier.

Overall: Surprisingly big as it is Paypal has been responsive to my requests. I requested a page to view transactions and fees at the same time instead of just net deposits and they produced it within a year when they rolled out some other upgrades. I probably wasn't the only one to ask for it, but still it was nice to be heard. As with most of what I use there are a lot of features that I don't use, but it's safe to ignore what you don't need. It integrates very well with my paid forum software. Customer service has always been very responsive on the rare occasions i need it.

Easy Money Transfers

Oct 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Having a very small business, food truck, it is crucial that I save as much money on services as I can. Paypal is free for me to use and pennies on the dollar to transfer funds to my bank account. Paypal comes in handy when collecting deposits for catering gigs. I can simply email my customer an invoice and they can transfer the 50% deposit directly to Paypal. This saves me time, which is equal to money, by not having to physically meet my customer to retrieve my deposit. Plus it saves me a trip to bank. Frees up a lot of time I need for food shopping and prep.

Cons: Customer service is sometimes a hassle and large transfers take longer to process. I suppose its a security thing, but I have been a customer of theirs for over 5 years and should have a better understanding of my pattern of transfer amounts.

Overall: I have the Paypal debit card now, which I have been using as my food/ingredient purchasing business card. I transfer êxcess funds to my checking account. No problems with the card thus far.

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All in one money transferring platform.

Dec 23, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I am using Paypal since 2010 and I started using it for personal purposes. But after university years I realized that Paypal is a great tool for business needs too. I have a website where I sell online accessories. When I started growing my business receiving payments got harder than before. While searching for solution I realized merchant feature of Paypal. Since Then Paypal is my number one money receiving method. Paypal is convenient for my customers too. Best side of Paypal is instant processing. You don't have to wait for any long confirmation procedure.

Cons: Although Paypal offers large variety of features but mobile version of Paypal have limited features. Especially in mobile version I can't see my current Paypal balance. After using web browser I can see my balance. It would be great if all features of Paypal will be available in mobile version too.

Overall: Despite this insufficiency I am satisfied with Paypal. It helped me togrow my business and receive money globally.

Easy to use, as long as I can get the card scanner to work.

Dec 12, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: This app is set up in a very user friendly format. I like the use of the larger font sizes for all text and buttons. I use this app for fundraising events, so having the option to filter items to each event is a great feature. The sale area is clear and easy to edit if a mistake is made. The sales activity area is also very user friendly, and easy to manage and review sales. The look and feel of the app is very well paired with the website experience.

Cons: My only issue with this app is that I have repeated trouble using the swipe card reader. Even upon receiving a new reader with a new iPad, I sometimes have to swipe 4 times to get the card to read. This is not ideal when I have a donor standing there watching me and I have to apologize. I always test the reader before each event with my own card, to see what problems arise. Luckily, I typically only have to use the card reader with individuals I know and work with, so it's not as much of an embarrassment. I have taken the iPad out of the case to see if the connection would work better. Sometimes that does work better but not always.

Overall: Overall, I think this app and pay experience is a great way to have small organizations have the ability to take these types of payments in various situations and locations. However, if the card reader doesn't operate well, it defeats the purpose and can make the organization look unprepared or unorganized.

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Paypal is an excellent platform, reliable for any type of Transaction

Nov 04, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Paypal is a great tool, it is easy to use and it is quite useful, it is also available to work from mobile devices such as Android and IOS has been quite practical because it is a large number of people who usually use PayPal and it is generally very simple

additionally the help part is very practical in all those occasions where initially there are always doubts, its interface is quite complete and its pleasant functions

I like it because the processing of payments is easy for the consumer or the person who is paid according to each case, it is only a matter of having the mail and there the operation is facilitated and additionally the notifications of transactions are kept updated.

Cons: I believe that sometimes the commission is a disadvantage since sometimes we as companies have to pay for this and it usually comes out more expensive than doing operations in other ways or with other applications, what can be said is that with paypal It is 100% safe, also many times have many restrictions so we can be blocked by minimal things and this is inconvenient

Overall: For me it has been a great experience, I liked it and the only negative is what I mentioned before but really many times they have materialized whether it is business, offers or anything thanks to paypal and everything is done more simple

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Wish all my customers paid via PayPal

Dec 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I manage an e-commerce site which accepts all forms of traditional credit cards and PayPal for customer checkout. I deal daily with the big 3 processors and PayPal and to say the differences are oceans apart is an understatement. PayPal's customer support and processes are the gold standard in the online payment processing world. You get the right answer the first time every time. Their payment and refund policies are fair, accurate, and timely. They are a pleasure to do business with.

Cons: My only complaint about PayPal is that not enough consumers utilize their service. I am sure they share this same complaint with themselves.

Overall: We market and sell a complex product which is not a solid solution for everyone. Most times this disconnect is not understood until weeks into post sale. We have a very liberal return policy to account for this complexity. PayPal is the company which makes our customer support deparment smile when they process a return and discover the customer paid with PayPal.

Hate the fees, love the ubiquity.

Oct 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Paypal works, it works where others don't. I have moved three countries in as many years pretty much and enjoyed PayPal's services in all of them. The fees tend to mount up while you are using it, at least in terms of receiving payments, and in some countries (like the Netherlands) can be quite costly simply choosing to use Paypal over local options, (for instance, while you are still setting up local options) but I don't feel that's PayPal's fault, and it varies country to country. Overall, PayPal provides ease of use access to online shopping, in store shopping and even basic money management pretty much anywhere in the developed world.

Cons: Fees. Understandably a necessary part of the process and well documented so they can be factored in. But there exchange rate fees do vary and invariably have a heavy surcharge in my experience. So the same montly invoice that changes currencies will differ each month, sometimes more than others, sometimes barely noticable. While I accept that this is entirely PayPal's fault and that they are at heart a business than enables millions of people to earn and spend online all over the world. The fees are the only thing I can think of negatively.

Overall: Overall, very positive. Spend and Earn online anywhere. All good things come at a price.

For Small to Large Business - or average consumer

Oct 31, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: Anyone can use this, whether a small business or a large streamlined company - getting and receiving funds the safest and right way is the way to go. Best feature (from company standpoint) is making a authorized transaction, quick! Best feature (from a simple home user standpoint) would be making online ordering (without pulling out my debit card to look at numbers) a breeze. PayPal is also one of the securest and widely used money systems in the world. You can trust them with your money.

Cons: The only thing that I might mention is the recent price increase for an instant transfer, but in my books, that is no hassle since they have always been mindful about keeping transfer costs at an extreme low for such a long period of time.

Overall: Day in and day out use for receiving and making payment to companies/people is the easiest function I make all day with the use pf PayPal. No hassle, no fuss, just gets the job done fair and square.

Most convenient platform for peer to peer money transfer

Dec 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: I feel like Paypal is leagues ahead of everyone else in terms of peer to peer money transfer. It's platform and app makes it so convenient and easy for everyone. You can easily find your friends based on their phone number or username. Everyone also has their own QR Code which makes it super people easy to find. In addition, the app is also very safe and secure. You can also use Paypal to pay for anything you buy online. In all honesty, I don't know what I would do without Paypal.

Cons: Perhaps find a way to make money transfer scam proof? For example, if someone meets up with another person to buy an item, but one person decides to scam the other person (for example fake tickets, broken electronics) but money has already been transferred during the transaction, there needs to be a way for the victim to get his money back and the suspect to be penalized.

Overall: Absolutely Amazing!

Capterra loader

Simply the best way to pay or get paid

Oct 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Clean and intuitive design for both the website and apps. Requesting or sending money is a matter of seconds. Payments are usually received and added to current balance in no more than an hour, and are immediately available. You can collect money in different currencies and keep them separated, or automatically convert them in whatever your main currency is. Buyer is always protected in any private transaction. PayPal is also accepted mostly everywhere, making payments extremely easy.

Cons: Some parts of the online interface are not as good and modern looking as the main pages.

Buyer protection is possibly excessively strong, causing some vendors to risk being scammed by dishonest customers.

Overall: I have used PayPal for years, and I never felt the need to switch to something else. It simply is the best possible solution when you need to get paid for work, buy or sell something, and simply gift money to a friend.

Can't live without it

Dec 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

2 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: I've been using Paypal for at least 10 years and I've never had a problem with it. I use it to pay as often as I can. Recently I've created a business account with which you access other options but up to now I've been quite happy with the basic user options. Now I use it to receive the payments from my customers and it works perfectly.

Cons: When I tried to upgrade to this bussiness account I had several questions and tried to contact the service department without luck. I tried their contact form for a few weeks and never got an answer from them. It was hughly disapointing that such a big company has so poor customer service. Thankfully it was only a few questions and not a big problem that I needed to solve. I just hope I don't need to reach them anymore because that experience was not good.

Overall: It's been working perfectly for a decade, but their customer service is unreachable.

Capterra loader

Trusted Online Money Transfer

Oct 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Being a trusted company, PayPal offers utmost convenience to a user. First, payments are instant, and withdrawal and uploading processes are completed very fast. Sending money and invoices have also been sped up with PayPal, giving the user an incredible experience. PayPal have got policy to protect the user from fraud, by ensuring that doubtful sites and activities are not allowed in PayPal, thus safeguarding client's money. Currency conversion have also been enabled to take care of the different regional affiliation for the different users. More to that, credit and debit cards are easily accepted, easing the business life of a client.

Cons: There are however limitations as to the number of transaction a user can make in a day.

Overall: PayPal have given me the power to do business with people from all over the world, where I provide my services and get paid via PayPal

Capterra loader

Quick & Easy Money Sending!

Nov 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: I love PayPal and have used it for years as my dominant money sending/receiving software. PayPal makes it incredibly easy for anyone to pay me and for me to pay someone else; all while offering a top of the line protection service. I feel safe sending money on PayPal, especially when purchasing products and services from others, because I know PayPal has my back in the event something goes wrong (never receiving an item, getting scammed, etc). The refund processes are always quick & easy as well, so I don't have to wait forever to receive my money back. They also make it very easy to transfer money straight to your bank by offering instant transfers!

Cons: I don't have any cons! PayPal hasn't let me down.

Overall: PayPal is definitely ideal for businesses, but also great just for the average consumer. PayPal is 100% secure and it puts me at ease knowing my money is safe.

Capterra loader

Ability to accept card & contactless payments easily

Dec 05, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Affordable for small businesses

Easy to use

Integrated card machine allows card and contactless payments to be made

Card machine is easily portable and with the system being app based it means I just need a phone and signal to take transactions when on the go.

Cons: The Bluetooth connectivity can be a bit patchy depending on the device it is connecting to.

Overall: Paypal Here has meant my personal training studio and physiotherapy clinic has been able to take card payments, this has been of great convenience to both myself, my staff and my customers in that we no longer have to deal with cash.

The portability of the card device and the app based software have meant we are able to take payments on the go if we are training outdoors or at an event.

The software is easy to use and very intuitive.

The only fees are the cost of the card machine and then a very small percentage of the transaction meaning it has been much cheaper to run than many other options such as renting a card machine.

Paypal Is My Solution

Dec 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I use paypal for my music studio and classes. It is easy to use, very trusted, and has competitive pricing. My customers do not need to have a paypal account to check out so that is optional. I can sell a limited number of spaces for my classes with my paypal button and then my class is full.

Cons: The one I wish I could do is offer a discount code. Paypal does not offer this option. I'd love to give a coupon code to returning customers who refer new business to me and currently I do not have an automated way for doing this. I set my account up so when people check out, customers are sent to a page to fill out my registration form. It seems like most customers don't get this. I'm not sure why. I have not contacted any support for this issue.

Overall: Overall I have been using paypal for almost 20 years because of it's trusted name. I am a happy customer.

Everywhere they accept payments with this platform, in some websites they only accept paypal

Sep 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Transfer money immediately, unlike banks that for international transfers can take up to 2 business days, with PayPal you can receive transfers from China that will be available instantly. You have the ability to exchange currencies: By paying a commission to make the changes, you will be able to convert one currency into another instantly. For example, if your buyer is from Spain and you live in the United States, then that person can send money in euros and you can exchange those euros in dollars.

Cons: Depending on where you live, how much money you mobilize and how long you have been using your PayPal account, you will have to pay commissions on each transaction, making you pay a little more than the price of the product. However, fees for international transfers are considerably lower than those for a bank.

PayPal has made financial transactions easy and user friendly

Jan 13, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: The thing I love most about PayPal is that it is easy to use. It is easy to track payment, keep a record, request money, send money. Money can be transferred directly into our bank account which has saved us tons of time. I really like that other people are not required to have a PayPal account to send money which makes it super easy for transactions. They also accept payment by credit card which has made our transactions very easy.

Cons: I would really like to learn more about the features they offer. I think that this could further improve my overall experience.

Overall: PayPal offers a great service and we are grateful to have it. We feel that our money and transactions have always been safe and secure which is extremely important. We have used PayPal for years and have never had any issues. Their customer service is excellent and they offer great professional and fast support.

Capterra loader

Send, receive money online and shop securely with PayPal.

Dec 26, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: After work or in my free time I am working on different websites which offers temporary jobs online around the world and I earn money from it. But when it comes to withdraw that money most of such websites require bank account or Paypal email. I have security concerns about giving my personal details to such people and my second problem is that when I receive such money my bank keeps certain amount as a tax. Therefore I always choose Paypal as preferred payment method. Another advantage of Paypal is that I can spend it online without withdrawing it. Thanks to this I can avoid from extra fees. My most liked feature in Paypal is advanced buyer protection which allows me to buy securely and ask refund in case of false advertisement.

Cons: I am very satisfied with Paypal. But there are some shopping websites which doesn't support Paypal payments. One of them is aliexpress which I shop online very often. I hope Paypal will be available as soon as possible in such shopping platforms too.

Overall: The convenience which Paypal provides while sending or receiving money and purchasing goods online is worth to everything. That is why in the next years Paypal will be my first choice as before.

Deserves its position as top of the field, despite drawbacks

Sep 24, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: PayPal is super easy to use. We regularly pay an overseas contract employee, and it's accomplished in 5 minutes with PayPal. He gave us his information, we set the first transaction up, and now subsequent transactions are as easy as clicking a few buttons. The number one reason I use PayPal is because it's so easy-everyone is on it, and the interface is simple.

Cons: PayPay forces you to click past a splash screen advertising one of their products (like business loans, card readers, etc.) every time you log in. It's annoying. PayPay will trick you out of money if you let it. Their most recent trick was changing the default setting for currency conversion: instead of letting your credit card company do it, PayPal does it for you. And takes an unreasonably large chunk of the sum transferred, costing you and the recipient more money. And obfuscates what they've done with language like "if you use your credit card company, you won't know how much you're paying until it shows up on your statement" (paraphrase from memory, not exact quote). So I don't really trust PayPay to have my best interests at heart. You have to be more sly than they are and do your research.

Capterra loader

One of the only reliable online payment websites out there.

Sep 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: The thing I love about PayPal is the ease of use. It is so easy to transfer and receive money, and how you can just give a person your email or your paypal.me link and they can pay you. It's very easy to use and it's what I use almost every day for receiving money and making online purchases, as well as sending money to friends and relatives if I need to pay them back for something.

Cons: Something I don't like about PayPal is that in the past, they had a lot of security breaches that made me kind of uneasy about using it. I think they have fixed it now, but it's still got me a little bit uneasy knowing that could happen at any time again.

Overall: PayPal helps me with multiple things, one of the big things being receiving payments for people who buy or commission things from me. PayPal helps me earn a living, and that is one thing I am very happy about.

It's Ubiquitous, Safe, & Easy

Nov 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Everyone knows what PayPal is, so there's no need to educate customers, like other payment processors. Also, there's extensive invoicing, checkout, and transfer options. You can transfer to a bank account within a day or two or get your funds immidiately for a small fee. You can customize your client-side interface with your own logo and style, which is great! In person, on eBay, or your own site, you can use PayPal across your whole business.

Cons: The standard payment processing fee, while reasonable, is a tiny bit higher than elsewhere. There's no auto withdrawal option. I have to manually go in every day and withdraw funds to my checking account. The interface can feel a bit overwhelming and cluttered at times. Also, multi-user support is limited unless you use the PayPal here service.

Paypal provides me security, low commission costs, flexibility and reliability.

Sep 28, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: PayPal is a very easy to use platform for money transfers and globally. You can link your PayPal account with your debit card and your credit card by registering your email address. Paypal after connecting your bank account, verify it and then easily sends and receive money worldwide according to our requirements. Among the advantages, the most preferable one is the security it provides with the very strong encryption techniques

Cons: PayPal sometimes is the most unpleasant and time-consuming app. It can take up to 10 days sometimes to transfer funds from your bank account. Even if you cancel the transfer, it will take several days from your bank account and freeze it for unconvincing reasons. They have the worst customer service, which was not at all helpful in our urgent needs.

Best Online Money Transfers Provider Ever!

Nov 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: - Shortcuts for sending/receiving money through a "PayPal Me" links. Just enter an amount and send the link to someone that needs to make a transfer for you. - You can use it as highly secure middleware when using your credit cards. Simply link any CC with your PP account and pay on online shops with PayPal. - You can use it for your business with custom buttons (Checkout with PayPal) - just copy and paste the generated code. - Invoice management. - You can easily transfer your money from PayPal account to linked bank account with just a few clicks. - I am absolutely loving it. It is a shame that in my country (Poland) it is still not as much popular as on the global internet. - It is free for personal use and there is no fees for transfers.

Cons: - Well, invoices could be more customizable. But it is quite a new feature in PayPal. - Transferring money from PayPal account to linked bank account is quite long (1-2 business days). In my experience, it is usually 2 business days. - If you use it as a business owner, fees are slightly bigger than with other online payments services providers.

Using for years, my go-to payment method

Mar 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Paypal is easy to use, secure, and the best part is that you can dispute transactions if needed when you aren't getting a satisfactory response from the seller. I have done this a few times and Paypal refunded my money each time after researching. I also use their bill-me-later service, which is great for larger purchases that I don't want to pay for right away. Many times there is an option for 6 months no interest. I can transfer money to/from my bank account or other pay pal users.

Cons: None really. Sometimes there is a delay of a few days when waiting on a transaction to post, which is mostly an issue when I am worried a company is not going to refund me and I am anxious to receive it, but they are clear about the turnaround time so that's not a big deal.

Can't think of a world with out PayPal

Sep 26, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: I do some freelance coding for my online clients. I receive every payment from the international customers through PayPal. They always prefer PayPal to any other payment services available because of the simplicity they maintain in getting paid. When they sent payment I receive it immediately to my PayPal account and gets it credited to my bank account the very next day. So it is fast as well. They sent statement and tax invoice at the end of every month which keeps us stay well prepared with filing tax.

Cons: There are hidden fees in every transaction. Usually, when someone keeps on using the same service for years, they give us some discounts and offers, but here PayPal charging me the same fees even after long 5 years with them.

Capterra loader

Best method for paying and receiving money online

Nov 10, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: It is easy to create a Paypal account. It is also easy to send and receive money to friends and families. You just need the recipient email address and fill in the amount, then click send. Processing of the transaction takes few minutes. It helps me make decisions based on previous transactions. It gives me confidence knowing that my card information can not be shared with any one.

Nowadays, It is possible to link your paypal account with with mobile money accounts.

Cons: This is the best tool for online transactions. It can mess you up if you don't keep your login details safe. The account can be blocked.

Overall: It is free, convenient and reliable. It gives both customers and sellers a protection when in business. The customer service team is great.

Makes making and receiving payments seamless for Malaysians

Dec 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: It has made it easy for me to collect payments from people all around the world without the need for wire transfers and so on. I've been able to grow my business thanks to my PayPal account. With PayPal, people feel safer when making transactions knowing that they are protected by PayPal.

For Malaysian business owners like me, PayPal is a no-brainer. I have it as an option for all my international clients.

As a buyer, I love using PayPal for its one-click payment experience. I also feel at ease using PayPal because I know I'm also protected by PayPal should anything go wrong.

At the end of the day, having PayPal as a payment option can only add to your business.

Cons: The one big complaint I have about PayPal in Malaysia is that there is no option other than RHB to top-up PayPal. Most Malaysians use Maybank or Public Bank, so these would be better options compared with RHB bank.

I hope PayPal considers adding at least these 2 additional options. Since I don't have an RHB bank right now, the only option I have is to connect PayPal with my credit card.

buy everything without risking your banking information.

Nov 07, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: 1.- The PayPal account is very easy to do, you just have to enter your email, enter some personal information and that's it, you already have an account in paypal. 2.- paypal is present in almost all countries, so you can create an account from anywhere in the world without using VPN or proxy. 3.- its interface is simple and user-friendly. 4.- The process of associating a card to your account is very simple, you just have to enter the data and wait for the verification. (This gives you access to more features, since some sellers send their products to only registered accounts) 5.- The currency conversion process is automatic to pay or receive money is automatic. 6.- The process of sending and receiving money is very quick and easy, in just a few seconds after the payment is made it will be reflected in your account.

Cons: The customer service system through the forum is not very good, you can even see many comments from users noting that they did not respond or that they have asked the same question and they have never responded to them.

Capterra loader

The esential app for modern frelancers and entrepeneurs

Oct 31, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: There is so much to say about this, things like waiting for long logging time to get to your money, or pay for products or services is long gone, this app has helped me so much for my business, I could be at a train station, on the bus and even exercising in exteriors and still be managing my money, the payments for requested products, ask a client for a payment real quick, even if one member of my family needs some i can just transfer directly from the app. Its just marvelous.

Cons: Not really much like cons, but more like, maybe a little interface enhancement would be great. Or how to navigate through the menu. The current one is ok and usefull, but I trully believe it can improved to make transfer and request even more fast.

Overall: Since I am a freelancer, most of the time I work with people who do not use the same currency as I do, or simply, they prefer to make every transaction right on PayPal, and since most of the time people like me are busy, its really nice to have direct access to the PayPal feature on your phone, with no complications. Things, like paying or transferring to an employee, requesting money for a debt, even splitting a bill, becomes really easy. In my experience, I think is a MUST HAVE in your phone and in a daily basis as an entrepreneur. I couldnt work or solve as fast many problems that you face in your daily basis without it.

Paypal

Sep 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love this software and the availability that it allows you to collect money from customers and also pay customers out of any number of your personal accounts. I do like the fact that Paypal allows a family member to send you money owed without a charge to to the one receiving the funds.

Cons: My only issue with Paypal is the cost you have to pay to use the software if you are the one receiving funds from the customer. This takes away any profit you may get when selling an item. Most of the time a person is selling an item at a reduced cost anyway. Also, Paypal charges for the entire item plus shipping which I do not think is fare. The seller is not getting the advantage of shipping and to be included is not right.

Widespread payment service.

Feb 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Perfect both for personal and business use. High level of protection of payments, since it hides your credit card data. No fees for the transfer of money to your friends (not for business purposes). Free insurance policies offered for online purchases, flights and more. Possibility to track all your transactions and download them in Excel format, authorize automatic payments, and recently, build Money Boxes with other users.

Cons: Relatively high fees for its business side. The mobile app lacks a lot of functionalities of the desktop version. There are no possibilities to define payments to be executed under the fulfillment of certain conditions (in a fashion like smart contracts work on the blockchain systems.)

Useful software but terrible customer service

Oct 04, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

1 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: From a merchant standpoint, it's great to be able to have "donate" and "buy now" buttons and dropdown menus. You can customize your buttons and that's very useful. For personal use, it's great to be able to pay for things online without having to type in my credit card number! Also an easy and free way to send money to friends. And they even have fun cards to include if you're sending someone money for a birthday or holiday.

Cons: Their customer service is terrible. Hold times on the phone are ridiculously long. Like, hours. If you choose to have them call you back instead of holding, they call you back much later than the estimated time. Also it takes a day or two for money to transfer to your bank account, so it's not as useful for immediate needs. Sometimes, like when you get a new credit or debit card, they will place a hold on your account so your money is held hostage. The user interface for merchant accounts is pretty bad also. It takes like 6 clicks to get into the "Paypal buttons" editing interface, which is irritating for me because that's pretty much the only thing I use. Also, the merchant login times out really fast, so I'm constantly having to sign back in, which is annoying and a waste of time.

Capterra loader

Use PayPal to Make Instant Payments Globally.

Dec 06, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I like the fact that PayPal is a universal and accepted payment procedure, which supports the use of the common payment currencies. The process of obtaining a PayPal is so easy, and for free. Again, it is quick, and convenient for most of the businesses, more so, those that makes transactions worldwide. The application can be accessed through a mobile device, or even on a PC. PayPal support will normally come back to you when you ask them any question.

Cons: However, I hate the reckless PayPal account limitations. In my view, PayPal will limit your account without a specific reason, and this will result to huge business problems. Again, sometime the verification process of PayPal is not accurate. It is possible to provide the required documents for the verification process, but the support team end up rejecting them. PayPal should look on the procedures they use when limiting an account.

Overall: PayPal has been of significant assistance in our firm and also at personal level to conduct payments worldwide. It is an affordable and convenient tool for all people, despite their financial status.

The original online payment platform and still going strong

Dec 08, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: The best part about using PayPal is the ease of use and security of the platform. I feel more comfortable using PayPal as a payment option versus inputting credit card information in yet another website. Of course the corollary is that you are putting all your eggs in one basket but I'd rather have that then 18 sites with my credit card information. They used to always default payment to paypal balance or bank account to avoid credit card fees but they've since removed that and you can have a credit card as a default payment. Peer to peer transactions work smoothly. The mobile app is nicely designed and performs well.

Cons: Most of my annoyances have been rectified, such as the default payment option. In the past, it was often difficult to deal with chargebacks and refunds but those processes have also been refined. It would be nice to see more physical stores accepting paypal or venmo, so we can move to a truely cashless society.

Overall: PayPal has been around the longest and has garnered the most amount of trust, which is vital when dealing with online payments.

Paypal is a great service to use but they need to improve in some areas!

Dec 07, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Using their service is quick and simple compared to anything else on the market right now. Their services for business is great because i'm able to do so much in one place. Also being a person who just wants to send money to family and friends it goes through pretty fast with no hiccups. I've been using Paypal for years now and i will continue to use them.

Cons: I don't like that they have so much control over your Paypal account. I understand that there needs to be some security but not being able to access your money because they think something suspicious is going on is kinda messed up. I've heard that happen to multiple of people now being able to access their funds for some weird reason.

PayPal makes online shopping easier than the bank

Jan 08, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: PayPal is easy to use software that puts a lot of banking features at your fingertips. There are several features that are available like transferring money to others who have Pay Pal accounts. Setting up locations to receive money from buyers if you are a vendor. It keeps track of your transactions in an easy to retrieve software. I have been using it for over ten years and the program keeps evolving in functionality and design. It now offers special features and a wallet tab for more options. I give it high marks.

Cons: The only issue I see with PayPal is that it is not attached to all online vendors and local shopping establishments. So I still have to put my credit card information online into the vendor's database which I am not comfortable with. I have never had to contact customer service so I cannot give it the best rating but I can't say it is not top notch either. There is not a whole lot not to like about this program.

Overall: I use PayPal for online purchasing. What I like most is that it adds a layer of security for these online purchases. You connect your bank or credit card accounts to Pay Pal and they then authorize transfers to the places you want to purchase items from. By setting up the automatic pay pal log in you can click on the Pay Pal link for the vendor and it takes you to your authorization in Pay Pal. This allows you to not keep putting your banking information out on the web. It is a security feature that I think is important in today's age of identity theft.

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Good, Not Great

Nov 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: What I like most are the wide array of different ways I can use PayPal for my lifestyle. I can send or receive money from family and/or friends. I use it to send rent every month. I also have several sources I earn money through such as survey websites, work from home jobs, etc. These companies send my earnings to me via PayPal, which in turn either stays in my PayPal account, or goes directly to my bank account. I LOVE this.

Cons: PayPal did an update recently where I can transfer funds within either minutes or a day, which is seriously helpful. I did also notice that with this new feature came a fee if you want funds transferred within minutes. I believe it is up to a 10% fee. I understand companies need to make money, but being so short of money already, any percentage taken from my own money is unacceptable to me. This is why I have not transferred within minutes, but within a day, rather, which is free.

Overall: I have used PayPal for many years now and it has always been a great software for money transfers for me. Customer support is always prompt and helpful.

The best money transferring app

Aug 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Wow. Just wow. I have been a paypal customer for over 7 years now and I love everything about the company. If I ever had anything go wrong (soooo rarely) their customer support is always available and ready to help. The app makes money transferring so easy, with a click of a button. Paypal is one of those company's who is a powerhouse in the industry of financial services and is trusted around he world and a middleman for transactions. You need this app if you do any internet purchasing. I love paypal and this app just is he icing on the cake.

Cons: The app when it first came out was a little glitchy. But the paypal team quickly fixed it up with efficient upgrades and updates to ensure their customers have a great expireneve. I have no lthing bas to say about paypal and cannot find anything to complain about. This company is the best at what they do!

Overall: Like I said in my previous review questions, my overall experience with paypal is one to remember. Such a great company with great workers. The app runs smooth, and they are a trusted brand that everyone can rely on. I love them!

PayPal Still Number One

Oct 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: What I love most about PayPal is that I can link all my accounts to my PayPal account. When I'm paying for something I can choose what account I want the money to come out of. It gives me control and allows me to navigate my finances.

Cons: Customer service didn't handle my dispute properly and customer service also doesn't give returns back in a properly manor.

Overall: I had to call customer service on three separate occasions about the same time. When I called the first two times about a dispute, they were never entered into the claims department. It wasn't until I spoken to a third agent, who took my claim and enter it into the system properly and reassure me that this situation will be taken care of. This beautiful person gave me a timeframe of when everything should be finished and to surprise, it was done just like he promised. It took PayPal over nine months to return $17.33. No matter what, I still have a sense of security when it comes to my account dealing with PayPal.

Easy to use and set up.

Dec 14, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I have used PayPal as both a consumer and commercially. Overall PayPal is easy to set up and use, integrates with everything and gives people the opportunity to safely and easily accept payment from others. The feature set at PayPal is not deep, but it does what it does perfectly and consistently. People like using PayPal when they don't know he people they are doing business because PayPal also provides security in top of payments.

Cons: I wish that we would not have to pay so much to PayPal per transaction and a couple of times I've had PayPal side with the buyer when they should not have done so, but that's because their main goal is to protect customers.

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An alternative to using your credit card online

Oct 13, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Transferring money to my account is a breeze, and being able to use my account to pay my friends or family is such a great perk. I feel more secure using my PayPal account than my CC, and receiving payments is easy as well. I've had a few times I've needed customer service, and it was easy and I got a live person in the first few minutes. I love having this account and have encouraged quite a few friends to use this service as well.

Cons: Depositing via check or cc is not as easy as I would hope, possible but not easy. The main source of money transfer is directly from your bank.

Overall: My main financial tool, both on my phone, computer, and absolutely a must for all my online shopping.

Excellent way to make secure payments

Oct 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the protection and customer support Paypal provides. I have used Paypal to make online payments, mostly with ebay, and sending money to family and friends. It is very easy to use and navigate and I feel secure using Paypal as a buffer between my bank accounts and the merchants I purchase from. I also use Paypal to receive payments for online auctions.

Cons: I have had Paypal for many years. I have never had a complaint, and the times I have had issues, it was not with Paypal, but with the buyer/seller and Paypal was very prompt in assisting with the issue.

Overall: I use Paypal to make secure online payments, receive payments for online auctions, and to send money to family and friends.

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Favorite Online Payment Service

Nov 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: I love the ease of use. I love that Paypal is a choice when you check out of many online shops. I also love that they have a business debit card, as someone that gets paid from 90% of their work through PayPal. I'm not sure I could live (or at least make a living) without it.

Cons: When I first started using PayPal I hated the fees... but they are pretty low and I barely notice it now.

Overall: PayPal is my go-to for shopping, paying people, and getting paid. I have had issues, but their customer service is quick to resolve any problems you have. If you don't have time to wait on the phone to speak to someone, they will help you with your issue through online chat. It's really the best way to go if you do a lot of work, buying, or selling online.

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Great tool for small business owners

Nov 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Paypal is here to stay. It is the easiest way to accept credit card payments and keep record that I know of. I like that i can swipe credit cards with the PayPal reader, and I especially love the PayPal debit card. As soon as i receive a PayPal payment the funds are available for me to use on my debit card so i don't have to wait the 3-5 days for funds to show in my bank account.

Cons: If you use PayPal credit and miss a payment, they will harass you to no end! I suppose that's just them doing their job but geez...

Overall: PayPal will always be my payment method of choice for credit card payments. i can send money to anyone, and fees are removed if they pay with their PayPal account, which is handy.

Very Convenient for Events

Jan 09, 2019
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: You are able to create a list of items for sale to make events easier when you are running credit cards. For example, I pre-populated a list for ticket sales and raffle tickets so that they didn't have to be typed in individually each time, and the amount was already in there. So all you need to do is submit the number of each item. The customer can receive an instant email receipt if they choose. Cards can be run with a card reader that attaches to your phone or tablet or entered manually in the case that the card reader isn't working.

Cons: As long as you have a good wi-fi connection or phone service connection things usually run pretty smoothly . The longest part of things is usually having the customer enter their email address to receive a receipt, but other than that things go pretty quickly.

Overall: This is the perfect app to have when you are off site for an event of if you have a business that travels and can't take a large register with you. Or even if you just need to charge someone for something on the go. Highly recommend.

Many good points but of course still not perfect

Jul 16, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: Paypal is versatile and fairly simple to use. I like the ability to send gifts and payments, research past transactions, accept payments with the paypal card swipe and so on. And most of the features are free.

Cons: Calling the customer service department is a nightmare. Hold times a long and there are frequent transfers from one agent to another. The electronic messaging system is better (but not as quick). Some claims can take months to become final on the account, although PayPal issues provisional credit quickly. I don't get the need to fax in the form for fraudulent transaction claims - why can't this be done electronically? It's a hassle to print, sign, and fax.

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Premiere payment method!

Nov 15, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love the flexibility and popularity of PayPal. It's common to have a Paypal option at checkouts across the web. I also enjoy using the PayPal app for its simplicity and sending money to others instantaneously.

Additionally, the safety of PayPal is pretty much second to none. The Resolution Center is a thorough process and a fair process most often. And, PayPal will go to bat for you if you have been scammed.

Cons: I really dislike the lack of urgency in response from the customer service team. Two or three days for an email response is ridiculous in this age of instantaneous communication.

Overall: I have been using PayPal since 1999 and have loved it ever sense.

I Paypal Everything Online!

Dec 22, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: I love how convenient it is to shop online with Paypal because I don't need to carry my credit cards or banking information with me! I also love the security of making purchases online and have always been able to get a refund when something went wrong with an order. I wish all vendors would give the option to use Paypal to buy through :-) It is also very easy to receive and send money through Paypal and very quick delivery. I also find withdrawing to my bank to be a fast turnaround.

Cons: Paypal Australia does not offer a Visa Card or Payment plans like they do in America. This would be a great option for us here is Australia too!

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They Keep Making it Better

Oct 31, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: What I like most is that the brand is trusted when it comes to online payments. People know that if they pay through PayPal, their payments are secure.

Cons: Their customer service has gone downhill over the past 12 months. Their team seems indifferent to helping and they seem to communicate a "this is our policy" style of customer service instead of a genuine desire to help.

Overall: Overall PayPal has been fantastic to use. With features like PayPal Here and their new online invoicing for business accounts we have been pleased with the product. Fortunately we don't need customer service often but in the cases we do, we are hoping they'll work to improve the training of their team so that they sound like they care about helping.

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Make online payments easily and securely with PayPal

Dec 02, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: I like PayPal because it is the simplest and safest way to receive payments, it is easy to use and your bank details will always be protected. On the same day the money is sent. The buyer is protected and can use PayPal for free. The transactions can also be done through the mobile phone. Another of its advantages is that it allows converting one currency in another instantly and it is also very easy to open an account because it only requires a register with email.

Cons: This software has some disadvantages that greatly diminish the quality of service, for example, new users are asked to verify their account, the payment is sometimes delayed up to a week or more. The site charges commission by transfer if you spend your money from your PayPal account to a bank account. Payments can be temporarily withheld.

Overall: PayPal has been very useful for me to buy online without using my credit card directly and without exposing my data more than necessary. It is also the best way to accept online payments not only for payments from PayPal but also for credit and debit cards. It does not accept returns and avoids payment gateways, the payment is made through a secure and well-known platform and no banking data of the clients is kept.

This is where the e-money is

Oct 09, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: PayPal is a great solution to pay in the e-commerce platform as it'll secure your transactions while securing your money. Many freelancers use PayPal to get their payments and many vendors support PayPal as their primary transaction platform.

Cons: They are strict in policies and will block your account in case if they suspect you have violated their policies. However, some countries do not support PayPal. I think it should be available for more regions as some businesses only allow PayPal for their transactions.

Overall: The PayPal Here app is great to view and maintain the e-money with ease. However, with your bank in the pocket, you have to be extremely careful to protect your phone.

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Very Easy, Secure

Jan 15, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: Once you link your bank account to the app, the app is very easy to use. They make it clear if there are any fees, but there are none if you send money peer-to-peer.

I have never had any issues with security or compromising of my accounts. Money is delivered to my accounts in a timely manner, I've never had any issues with PayPal.

I also use PayPal for some subscription services, instead of a bank account or credit card, and that has worked great as well.

Cons: I don't really have any negative things to say about PayPal. I get concerned as some apps mature, because they add features and other things that confuse the app experience and make it harder to use for my intended purchase. PayPal has added features, but they aren't really in the foreground of the experience, so it doesn't take away from PayPal's primary use. However, they are there if needed and not hard to access from the menu feature.

Overall: With friends and family spread out around the country, I use PayPal primarily to send money to others, and receive money as well. I have never had any issues with ease of use or security of funds.

I've also used PayPal a few times for subscription services, and buying things online, but I still prefer a credit card for those services, because I'm more comfortable with the customer service & claims if something were to awry. However, I've never had a bad experience with PayPal, so I'm assuming their services would be sufficient as well.

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A leading platform for sending, receiving and processing payments

Dec 18, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: I like that Paypal is accepted in most countries as a secure way of sending or receiving payments. Their policies seek to protect both the buyer and the seller. This makes Paypal a safe method of buying products online even from unknown sellers. The platform has a simple user interface and is easy to navigate. I also like the fact that you can create and send professional invoices via email to both users and non-users.

Cons: They have a complicated security system that may prevent you from sending or receiving payments without any apparent reason. They request you to contact them and the transaction may take some time before it goes through. This might be inconveniencing. When you contact support, they usually send answers to the common questions that those with similar problems ask. They can limit your account for any suspicious transaction and you wont send, receive and you will only access your money after180 day. Besides these problems, Paypal is quick, secure and reliable.

I use it to check in on my funds, see what clients have made payments, and to see about any issues.

May 04, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: It's easy to use, I can use my fingerprint to sign in and right away get a view of my funds. Also, I can easily send funds to someone/business.

Cons: When I have had to deal with "cases" or payment issues, it's impossible to get any information on the app, it's impossible to check in and write back on any issue-- you need to jump on the website to do that. Also, it would be great if more info was provided to small business in regards to protecting the funds, or dealing with a charge dispute. The funds are immediately removed from the account for up to 75 days, that's too long.

Overall: A place for my clients to make payments safely, easily; and I can check up on that when I need to.

Paypal

Sep 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love pay-pal for all my small business needs so when I saw the app was available I had to have it. I installed it on my smart phone and let me just say it lives up to the pay-pal brand. I love it everything I need is at the touch of my fingers.

Cons: Sometimes I feel like I get a little unorganized with it and it takes me a while to find something simple that I could find easier on the website. However I feel like its not hard at all to get back on track and find what your looking for

Overall: Its worth it! I travel alot so when I'm on the go an need to check out something or write and invoice I need it right then and there and i just log into paypal and handle what i need to handle

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Receive and Make Payments Globally by Using PayPal.

Dec 04, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I like the fact that PayPal is a universal application, where we/organizations and individuals can make payments to any part of the world. The software is fast, and convenient, as one requires to request for a payment, and within no time, receive it. Again, PayPal has several currencies, and also this makes it more reliable and preferable means of payment. Unlike with other products, creating a PayPal is for free.

Cons: However, PayPal is often faced by two issues, namely, limitations, and charge-backs. It is not a suprise to wake up in the morning and find that your PayPal has been terminated (permanently or temporarily) without clear justification. Again, some people have used PayPal to make payments and then request for charge backs, and this results in losses.

Overall: PayPal has aided us and other people to make successful universal payments. The product is easy to implement, in fact, having a PayPal is for free, and charges are also very friendly. The support of PayPal works around the clock to offer technical assistance.

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Paypal is a Must for my Business

Dec 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Paypal has been a lifesaver for me. I do almost all my business through credit card transactions, so much so that I closed my business account. I think the fee is fair, and I have had great success over the last 5 years with all my clients using it.

Cons: I don't like that clients can chargeback and Paypal immediately holds the funds. However, I have found their customer service to be fair. If you are providing a service or product, be smart and save your proof. With adequate proof, Paypal is happy to support business owners.

Overall: I could not run my business without this software. Its just not feasible to run an online business and not accept Paypal.

Better than a bank

Jun 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Highly recommended

Pros: It is an excellent option in case you want a virtual wallet. It allows you to send and receive money, either to paypal users or to bank accounts. It allows you to link your credit or debit card to make purchases and withdraw money. It has millions of integrations in sale sites in the world. It is practically universal. Intuitive interface All transactions are made instantly. It prevents you from paying high tax costs in banks.

Cons: The application really does not have anything bad, on the other hand the technical support is very good, but sometimes it is difficult to find the topic you need help with.

Online Bank for my Shopping

Dec 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Online Bank is the best term that describes paypal. It helps me to buy products of different platforms and I can easily make transactions. Even the banks give instant payment to paypal from my account. Moreover you get everything you wish to order and anywhere you like to order. You even can send money to your beloved ones in any part of the globe with the help of Paypal. It is best among its category.

Cons: Even a world-class bank has few cons but still dealing with PayPal for near about a decade I couldn't find any cons in it.

Overall: Buy anything anywhere; send money anywhere, Bank at your fingertips. let Paypal be the only option.

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Paypal, Expensive but profitable.

Sep 20, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: Paypal has really good security and the best consumer protection. Paypal is an eBay app. I have been a seller on eBay and I'm still a buyer. A lot of times I was not in really terrible situations and Paypal's costumer support saved me, and brought my money back. The whole amount.

Cons: Paypal are taking a lot of commission for every transaction. They're really expensive than the alternatives.

Their website is really terrible and pretty old. The new design its a little messy but you can still see some old pages.

Overall: eBay buyer and seller. I gave them 9/10 just because of the costumer support, I hope every company will hold such great costumer support.

Easy Set up and Excellent Customer Support

Jun 09, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I believe PayPal indeed is the go-to payment gateway for anyone who is dealing with overseas payment. Setting up is very easy and the procedure is fool-proof. Once you get down to using it, there are loads of features (like generating invoice etc) in there for anybody who deals massively in international payments. However, for simple use like receipt of money - It is reliable. Setting up though is easy but it takes time as each information that you put in basically verifies the purpose the user is using PayPal for. It shows your monthly activity as well which makes things easy to understand especially when you have not logged in for a while. I receive a mail from them on my registered mail ID each time, whenever I get a payment to my PayPal account and when it is transferred to my bank account which means, I can make do without actually logging in to my paypal account. Their Customer Support is excellent not only because their response to your query is prompt but because they accurately understand the user's problem to resolve it. I have contacted them twice for my payment queries (by mailing them) and their response was precise, satisfactory and ofcourse - prompt. So far, happy with PayPal!

Cons: It is not exactly a Con - But there are just too many features in there which at times, makes things confusing for somebody like me who uses PayPal for quite basic purposes. It is because of this reason, though setting up was easy but it took time. For anybody who has a massive PayPal usage, these features prove to be great for precision and transparency of payments.

The most secure and best way to receive international payments

Sep 16, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
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Pros: Paypal acts just like a security medium between buyers and senders. International payments can be initiated through just an email or phone number. We can pay at our own currency and receiver gets it at the currency they choose. Invoices are another best feature to stay organized and to keep track of every dollar we spent and receive.

Cons: Paypal charges foreign transaction fee along with their transfer fee. That makes it around 5.7% of fee overall. Which is not good compared to other services in the market. There is no 'auto invoicing' feature enabled yet which would have been a time saver if implemented.

Highly Recommend PayPal

Aug 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love the way PayPal is set up and super easy to use. The layout with categories of tabs and simple labels really helps the not so skilled people to be see and understand and be able to use quickly. The downloadable reports are great for reconciling and keeping records straight. There was a problem once with transactions not being emailed to us and the PayPal reps helped us work it out.

Cons: I don't really have much to say about not liking it. I really like most everything about PayPal. Maybe one thing I wish is that we could print a label directly from PayPal instead of having to copy it down.

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Request and Send Payments Worldwide.

Dec 04, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
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Pros: PayPal is a universal and acceptable payment methods, that we use in our organization when making payments globally. It is a free software, where only the transaction fee required to complete a transaction. It is so easy to create an PayPal account and use it. The support of PayPal works around the clock to solve some of the users complaints. It is fast and efficient.

Cons: However, PayPal faces so many challenges. For instance, account terminations is one of them, where with even no reason, you still can get it limited. Again, some customers requests for charge backs, where instead of constant consultation and engagement with the affected party, PayPal execute it. The two challnges make it hard to work with PayPal.

Overall: Nonetheless, PayPal is a great tool to make payments and receive them worldwide. It is easy to implement and execute, and can also transact huge amount of cash.I can recommend other people to try it, but also be cautious for the two major challenges (account limitation and charge backs).

A Must to Offer as an OPTION for Payment

Jan 13, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: It is a wonderful additional option for payment collection, but I would definitely offering a regular credit card option (even though PayPal does accept credit cards, it can be confusing to the non-tech savvy)

Pros: Easy to use, customers can purchase using only their password instead of fumbling for a credit card. Also secure and reliable. When many think of a trusting online payment method, PayPal is one of the firsts that come to mind.

Cons: They are self-governing and are able to hold your funds if an angry customer disputes (even if it is unfounded) for an undetermined amount of time. Their customer service is also lacking. Not everyone has PayPal.

Capterra loader

A very good but expensive payment processor

Dec 16, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I love how easy it is to pay or receive payments through this platform and the accepted that is worldwide makes it very commercial, and that its use is very necessary, it should also be noted that the process of payment and receiving money is very fast. In addition this app has something very important for programmers and is that its integration to different websites or systems is super simple, and is easy to use as a payment gateway.

Cons: It also has things that I do not like, I think the technical support is bad, in addition to the commissions charged for transfers in my opinion are too high and finally it sometimes lends to cheat because when the person transferring, claims the money, usually wins the dispute without really being right.

Overall: It is a very useful app, both to make payments or receive payments, as to be used as a payment gateway on our websites, its integration is simple and has the characteristic of being able to handle euros or dollars which is very good.

Pay and gt paid instantly with Paypal

Sep 29, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: Fastest and most convenient way to pay and get paid. I am also a Freelancer providing services to different countries and I would normally receive payments through Paypal. My clients find Paypal safe, easy to use, and flexible when it comes to payimg salaries and services where employees are of different country. I like Paypal because i can also link my mobile wallet where transferring of money is easy with less fee.

Cons: They should improve more on customer support because there are certain inquiries where direct answers and assistance can take more than 48hrs.