PayPal

PayPal Here App

4.5 / 5 408 reviews


Average Ratings

408 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native

Vendor Details

  • PayPal
  • www.paypal.com
  • United States

About PayPal Here App

Process mobile payments through chip or mobile card readers with credit card processing system for smartphones and tablets.


PayPal Here App Features

  • Cash Transactions
  • Contactless NFC
  • Electronic Receipts
  • Electronic Signature
  • Mobile Card Reader
  • PCI Compliance

PayPal Here App Reviews Recently Reviewed!


A Good but not so good feature

May 29, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Pros: Paypal is one of the most well known payment processor services out there. Having used it for over 7 years now, there are some good things and some not so good things. 1) The ability to accept payments from almost anyone with a card. Paypal has been doing peer to peer payments for a long time now as well as business payments. Its very easy to set up an account and start receiving payments from anyone with a card. 2) Privacy when making payments -The ability to make payments knowing that your card information will not be shared with another party when making payments is just great. It adds a layer of privacy that is second to none. 3) Receiving payments - Paypal has always served as a second account of sorts for paying and receiving payments. Being able to send a request for payment and having that payment come in without lifting a finger or setting up complex accounts is always a huge plus, especially when you can withdraw that money to a bank account and actually use it! 4) Payment disputes - Paypal's payment dispute center is a service I have used many times over, the ability to resolve conflicts over service or payments within a controlled area is very helpful for someone who runs a business through Paypal or makes frequent payments. It is probably one of their best services

Cons: But not all is rosy, Paypal has over the years buffled me with some extreme challenges. 1) Unnecessary Account blocking - If Paypal suspects any suspicious activity on your account, they can block it without warning you. This happened to me once when I logged in from another IP address (was traveling at the time) and I had to wait 6 months to get any payments. 2) Support is not always helpful - While Paypal has many avenues to handle payment issues and disputes, their support center is not helpful when it comes to general account information and issues. Sometimes you have to read online to find a solution because their support can take anywhere from 7 days to never responding. 3) Using Paypal is risky. As a payment processor it is ok, but keeping money in Paypal for any reason can be risky as mentioned before issues like accounts being blocked, chargebacks and refunds can put your account at risk. For example, if you have 2 or more payment disputes, your account gets "reviewed", part of me feels like Paypal functions like a bank versus just being a payment processing service. While I do think it is great service for making payments, the jury is still out on the receiving payments bit. My personal experience with Paypal has been "meh", I feel it is a necessary evil to get payments made and received but since there are very few other services that can match the features that Paypal has, it remains the one I use the most.

Well, there's good and there's not so good

Mar 31, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: PayPayl's good features are that almost everybody uses it, it's fast, you get a credit card to access your money, there are a lot of apps and widgets to incorporate PayPal payments into your website if you're a retailer of any kind (I do use this in my art studio website). And it's one of Elon Musk's brain children, which generally is a great thing. I'm listing customer service as one of the cons, but I will say that the response time is fast, even if it's not what you want to hear. They don't bombard you with tons of emails. You have business and personal accounts to choose from and then can link your bank accounts to the card, so that if you're using it and it runs low, it will draw from your backup cards. Well, in theory - because I tried that the other day and it didn't work, which I'll mention in the cons as well. Yes, there are fees, but thankfully lower ones than for instance you'd see with a regular credit card. As a freelancer, it's a good method to use for transfer of payment for my services from different companies and individuals. Overall, I think it's OK, but there are some drawbacks I'll address below.

Cons: I mentioned customer service, yes, it is fast. But you don't always hear what you want to hear. For instance (and this may also be an eBay drawback) I purchased something from eBay that arrived completely unlike the description. Contacted the seller who agreed to take the item back and refund the money upon receipt. Even after I had tracking to show the item had been re-delivered to the seller, he did not refund my money. In contacting both eBay and PayPal I got the runaround and eventually no money was ever returned. Another time, GoDaddy charged my account for web services on a renewing bill that I was unaware was going to renew without my approval (because I had planned to move providers). I contacted PayPal and put in a request to review this transaction because it was not authorized by me, and they determined the charge was "just fine" and no funds were returned to me and I am now stuck with GoDaddy for another year. So that kind of makes my experience with PayPal a little bitter. Apparently anyone can just take money and they'll do nothing. I also mentioned that having a backup card matched to your PayPal card will pull money from the account if you use the PayPal card and don't have enough in your account to cover the costs. I had left my credit card in the back pocket of my jeans after putting gas in my car and was out and tried to use my PayPal card and it didn't go through, despite having linked my accounts to PayPal. So, another bitter experience. If you want to get your money any other way than through the card they provide, it takes time to transfer funds or get a check. Also you can only go back so far in time to review transactions on your card. I was recently trying to find an account history for 2014 and there does not appear to be a way to access that information. And if I'm not mistaken, I believe eBay and PayPal are severing their love connection at some point and PayPal may not be the golden child of payment methods anymore in the the not-too-distant future, which could potentially bump it from the top of the heap as the most frequently used payment service eventually.

It has some minor drawbacks but none are deal breakers.

Jan 19, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: PayPal has a couple things they may need to tighten up for the businesses using them. Once up and running, Ive not run into any issues or problems. Incoming or outgoing, funds travel as expected within a decent amount of time.

Pros: Using PayPal is easy and consumer friendly. Their help section is also very usable and informative. Payment can be taken from people with or without a PayPal account. The interface is intuitive and easy to navigate. There is also the ability to swipe credit cards in person. The basic device is provided at no charge and works with almost any smartphone. Its portability makes it a must have for businesses that are mobile. Processing of payments is easy for the consumer or whoever is paying you. I haven¿t run across a bank that isn¿t PayPal friendly. The app is a ¿light¿ version of the website, so there are a couple things that aren¿t available but it still has a nice phone or tablet interface. Almost any information can be found from within. They are also informative with what's happening with funds with just a glance. Their transaction notifications are also on point.

Cons: The amount of verification required is a bit much, but considering the world today and corporations need to deflect blame when situations arise, they are thorough. I am a non-profit and has a bit of an issue with our status within the system. I got a couple form emails when inquiring but eventually got someone that could direct me. Talking to a person can be an issue but once you¿re up and running, things go smooth. For a person to use PayPal and not force the organization they¿re paying to incur a fee; the person must have a PayPal account. Many people are shy about putting their banking information permanently online but still use the service. I would like for PayPal to allow me to see my incoming payments comment section without having to click on it even though all other sections appear when printing. I would also like to be able to make my own report with what I need. There are several canned reports that don¿t give me everything I want the way I want it, but I work around it. None of these issues are a deal breaker for me.

Convenient, entertaining, FREE, and fast

Jun 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Did you know the root of the word convenient actually stems from the Latin word ¿ven¿? That¿s exactly what Venmo is. And the inspiration behind the name Venmo actually came from the word vendo/vendere; the Latin word ¿to sell¿. Venmo is one of my favorite apps, I use on a daily basis. It has served as a lifesaver to me on many occasions when I did not have my wallet or cash in hand. You can transfer money to someone else almost instantly and will receive a notification when they have accepted the transaction, so you don¿t have to wonder. Transfers from your Venmo to your banking account will show up as quickly as the next business day (as long as it doesn¿t fall on the weekend or a holiday). One of the best features of Venmo is that you are not charged a transaction fee when you transfer money between your banking account using a debit card. But, the best part is the free entertainment¿ If you ever want a little laugh, go and take a look at some of the reasons other people have used Venmo. It¿s pretty funny (especially over the weekends). If you are looking for a free, entertaining alternative to PayPal, Venmo will definitely satisfy your needs.

Cons: If your Venmo account is connected to a credit card you will be charged a small fee when you make transfers between the two. I would not necessarily see this as a fault in Venmo because you still have the free option available to you by using a debit card.

A Fantastic Way To Start!

Aug 16, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Overall, this was a great POS for our company to start with at mobile markets. It was simple and straightforward and I found the customer support to be great! If you need/want a simple POS to get you started, give it a try!

Pros: This was an easy way to get started with a POS. It was free and simple to setup. I found it very simple to change the products around, as well as prices. The app is simple to install across different devices and platforms and it works just as well on my android as it does on my staff's iPhone. Adding products to the shopping cart and checking out is a breeze. Also, it is simple to change tax rates within the app. This was helpful for mobile events that we needed to change the tax rate temporarily. It also worked well for multiple people to use at different events. Finally, the company was awesome at sending more swipers to get us setup. We realized that we needed 5 people to be able to ring up product across multiple events at a given time and paypal was quick to send us more swipers and get us up and running!

Cons: There isn't much style to the app. This doesn't really matter, but once our company was established and we started using a different POS in our store, this was only used as a backup and my staff actually complained that there weren't pictures of the products.

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My best friend since I've been freelancing

Jul 06, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Paypal's reach and the ability to receive payments from anyone quickly and easily is definitely its greatest advantage. In addition, notifications are always fast both by email and by the app, payments can be processed at any time from the smartphone, and its portability is an advantage for any freelancer or business.
And, of course, the fact that it is one of the most widely used online payment methods.

Cons: The first thing they should try to correct is the unnecessary blocking of accounts. They're not only annoying and unexpected (any small action can lead to being blocked, in my case, a trip), but they also take a long time to solve the problem, the verification is absurdly slow and they don't give much support so the account is unusable during that time.
The other thing I would like them to take into account is the users outside the USA (there are so many of us). Getting the money out of Paypal is very difficult because we can't receive the card, and half of the balance it goes away in commissions to make the currency changes or withdraw the dollars. Not to mention that the commissions for payments are one of the highest of these platforms.

Overall: Currently, almost all my payments for freelance work come through this medium, so without Paypal, I would have no money, basically.

Not bad, but could be better

May 06, 2018
3/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
2 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: PayPal is great, if you work with international clients and need to receive or send payments in various currencies. PayPal does allow just that. Either by email or through payment requests and invoices. Within the EU this works even free, without any commissions. Payments are done instantly and there are several payment and funding options, such as credit card, bank accounts, giropay, etc. In addition, PayPal is available in pretty much any country of the world, though functionality may be limited in some.

Cons: PayPal has some major drawbacks. Setting up the business account and its API integration is difficult and complex. In addition, PayPal tends to block the account, after a first invoice has been sent, in order to obtain more information. This means, that you will be unable to use the account during this time. Lately, PayPal has become increasingly slow in resolving those issues, so that accounts remain in verification for several weeks. In addition to that, they might retain the received money of an invoice for 30 days or more and payments you make may be retained for 24 hours because of verification. These limitations go away after some time, but it is still annoying. In addition, PayPal customer service is a pain in the a**. They reply with standard responses, not really answering your questions or addressing your issue. At times, they do not even bother to respond at all. If you happen to get your account closed or limited ¿ which sometimes happens for no obvious reasons ¿ your funds in it will be withheld for 180 days ¿ or half a year!

All your payment processing needs in one place.

Apr 13, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Comments: Their discount rates and processing fees are so low that many businesses use Paypal instead of traditional merchant accounts. PayPal remains my number one choice for payment processing for my clients online. From non-profit organizations to for profit businesses, PayPal can help in collecting donations, payments, setup subscriptions, create e-commerce sites and online stores, and so much more. PayPal provides an amazing line of integration features that work with just about any website.

Pros: PayPal offers a variety of payment processing options to fit every need. You can choose between a personal or business account. Make and receive payments online and take advantage of their vast collection of tools to incorporate into websites to make payment processing easy. PayPal allows you to pay friends and family without the standard processing fees associated with their service. They offer low discount rates and fees. PayPal offers additional services including debit cards to access your funds in PayPal instead of transferring them to your bank account. Link bank accounts and credit cards to your PayPal account to manage your funds between them. And if you wish to accept credit card payments, PayPal offers a compact card reader that connects to your android or apple mobile device.

Cons: PayPal's business tools are quite extensive. The only con is not in its selection of tools and services, but the fact there is a slight learning curve to use some of them effectively.

A great first option.

Mar 10, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Paypal is quick to set up, and easy to use. The format is fairly simple, and allows for quick purchases and invoices. Most issues are sorted within a decent amount of time, and when there are problems, they do try to work with you and your bank.

Cons: There are a few cons, however. The fees are a bit high, especially when you use them for smaller transactions- they add up. They have stopped letting you connect online banking accounts and cards. Which is a huge shame, as many people are turning to them as a viable option since few have the time or energy to wait in line at banks and teller windows anymore. Refusing to allow users to connect their bank accounts and cards, wherever they may bank, is a red flag. They refuse to allow people to have more than one business account. Which is rough, because many people nowadays are branching out and freelancing. it would be nice to either have multiple business accounts, or to be able to add multiple businesses to one "main" account. Another issue is phone verification. If you are on a family plan, chances are, if all of you have a Paypal account, someone will be locked out and won't be able to verify their account. Because Paypal claims the phone number doesn't belong to them. These things, while small, turn into larger problems as they keep happening, and finding ways to work with customers in a better light would only benefit Paypal in the long run.

Easiest way to receive international payments

Jun 05, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Creation of an account and the setup process is indeed simple. Paypal makes it simple to receive and send money just by a click. Provides great customer support, so all your queries and concerns get answered. Paypal offers a high degree of security as they employ encryption to all your data. Special discount offers provided as a part of promotion. They don't have any monthly fee as subscription charges. It allows international payments hence best beneficial for freelancers. It is the mostly preferred way for most of the people who sends money internationally as it can reduce credit card security risks,

Cons: The fees they charge to accept payments is bit on the higher side comparing to some in-store services like Transfat etc.. The currency conversion rate sometimes seems to be illogical and less than that offered by other similar services as they have their own currency exchange rate rules. Even though Paypal supports twenty-three currencies, certain currencies are ruled out.

A constant stream of issues

May 14, 2018
2/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: Simple to set up, the paypal.me function is handy, and the variety of cards we can accept is helpful.

Cons: Reporting is terrible, difficult to navigate and often requires pulling multiple reports to get a single answer. Things that I can do in Stripe with one click are overly complicated in Paypal. I've had constant issues when clients want to pay with AMEX or Discover, event though we're set up for accepting them and jumped through Paypals hoops over and over to make it so. I've logged more than 4 hours with Paypal customer service in the past 90 days, all of it related to this issue alone. I've also had to call in several other times when their security algorithm locks me out for no apparent reason and they can't explain why. I wouldn't recommend Paypal to anyone unless it was their only option.

Using for years, my go-to payment method

Mar 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Paypal is easy to use, secure, and the best part is that you can dispute transactions if needed when you aren't getting a satisfactory response from the seller. I have done this a few times and Paypal refunded my money each time after researching. I also use their bill-me-later service, which is great for larger purchases that I don't want to pay for right away. Many times there is an option for 6 months no interest. I can transfer money to/from my bank account or other pay pal users.

Cons: None really. Sometimes there is a delay of a few days when waiting on a transaction to post, which is mostly an issue when I am worried a company is not going to refund me and I am anxious to receive it, but they are clear about the turnaround time so that's not a big deal.

Widespread payment service.

Feb 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Perfect both for personal and business use. High level of protection of payments, since it hides your credit card data. No fees for the transfer of money to your friends (not for business purposes). Free insurance policies offered for online purchases, flights and more. Possibility to track all your transactions and download them in Excel format, authorize automatic payments, and recently, build Money Boxes with other users.

Cons: Relatively high fees for its business side. The mobile app lacks a lot of functionalities of the desktop version. There are no possibilities to define payments to be executed under the fulfillment of certain conditions (in a fashion like smart contracts work on the blockchain systems.)

I use it to check in on my funds, see what clients have made payments, and to see about any issues.

May 04, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's easy to use, I can use my fingerprint to sign in and right away get a view of my funds. Also, I can easily send funds to someone/business.

Cons: When I have had to deal with "cases" or payment issues, it's impossible to get any information on the app, it's impossible to check in and write back on any issue-- you need to jump on the website to do that. Also, it would be great if more info was provided to small business in regards to protecting the funds, or dealing with a charge dispute. The funds are immediately removed from the account for up to 75 days, that's too long.

Overall: A place for my clients to make payments safely, easily; and I can check up on that when I need to.

Better than a bank

Jun 30, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Highly recommended

Pros: It is an excellent option in case you want a virtual wallet. It allows you to send and receive money, either to paypal users or to bank accounts. It allows you to link your credit or debit card to make purchases and withdraw money. It has millions of integrations in sale sites in the world. It is practically universal. Intuitive interface All transactions are made instantly. It prevents you from paying high tax costs in banks.

Cons: The application really does not have anything bad, on the other hand the technical support is very good, but sometimes it is difficult to find the topic you need help with.

Easy Set up and Excellent Customer Support

Jun 09, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I believe PayPal indeed is the go-to payment gateway for anyone who is dealing with overseas payment. Setting up is very easy and the procedure is fool-proof. Once you get down to using it, there are loads of features (like generating invoice etc) in there for anybody who deals massively in international payments. However, for simple use like receipt of money - It is reliable. Setting up though is easy but it takes time as each information that you put in basically verifies the purpose the user is using PayPal for. It shows your monthly activity as well which makes things easy to understand especially when you have not logged in for a while. I receive a mail from them on my registered mail ID each time, whenever I get a payment to my PayPal account and when it is transferred to my bank account which means, I can make do without actually logging in to my paypal account. Their Customer Support is excellent not only because their response to your query is prompt but because they accurately understand the user's problem to resolve it. I have contacted them twice for my payment queries (by mailing them) and their response was precise, satisfactory and ofcourse - prompt. So far, happy with PayPal!

Cons: It is not exactly a Con - But there are just too many features in there which at times, makes things confusing for somebody like me who uses PayPal for quite basic purposes. It is because of this reason, though setting up was easy but it took time. For anybody who has a massive PayPal usage, these features prove to be great for precision and transparency of payments.

A Must to Offer as an OPTION for Payment

Jan 13, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: It is a wonderful additional option for payment collection, but I would definitely offering a regular credit card option (even though PayPal does accept credit cards, it can be confusing to the non-tech savvy)

Pros: Easy to use, customers can purchase using only their password instead of fumbling for a credit card. Also secure and reliable. When many think of a trusting online payment method, PayPal is one of the firsts that come to mind.

Cons: They are self-governing and are able to hold your funds if an angry customer disputes (even if it is unfounded) for an undetermined amount of time. Their customer service is also lacking. Not everyone has PayPal.

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I had 5 paypal accounts & for some unknown reason, they closed all but one account.

May 26, 2018
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: When I could see the accounts, I found it relatively easy to use and relatively easy to pay the bills.

Cons: They closed my accounts with no explanations. They said they could still see the accounts, but I could not and they said they could not explain that to me, not could they fix that. There was only one account I could see and that was attached to my credit card. I will never use Paypal again.

Overall: At the end, they prevented me from getting any benefits from this software. Customer service was great, but could not help me with the problem as they could not figure out what the problem was. I am very disappointed with this software!

One of the best ways to pay online

May 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: ability to receive cash and track it their customer service is great can track when problems occur. they respond immediately to concerns and when contacting businesses, they do it efficiently and courteously.

Cons: the service fees!!! if i get paid a salary and enable someone to pay me by paypal, i feel it is unjust that I lose 3% off the amount that I am supposed to collect. i dont want to charge my clients that 3% - but i dont think i should pay it either. I'm using their service, but i'm also giving them BUSINESS....so cut us some slack, please!

PayPal is the Way to Go

Apr 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: No cost to the merchant except transaction fees Easy to install from a development point of view Transaction fees are basically the same as any bank would charge Customer can check out of your site with Paypal or credit card - they do not have to have a paypal account You can invoice someone and collect via paypal if you don't have an accounting system

Cons: So users on websites find it complicated to check out. This is really the developer's fault for not setting up paypal properly to make it an easy and smooth experience for the user.

Best app for sending and receiving money

Apr 06, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: PayPal is easy to use from both your computer and phone... The best part is that it works internationally and does auto currency conversion for you... The currency rate always matches the daily rate :) ...... Product purchases or sending /receiving money from friends or family, PayPal is the best and easiet way to deal with money digitally :)

Cons: It can be difficult to link with international bank accounts and getting cash out international with the PayPal debit card can sometimes be difficult....

Overall: Easily send and receive money quickly

I Love PayPal

Sep 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Besides being easy to use, I trust PayPal. I have been using it for years. PayPal transfers money fast to your bank. For my customers using cell phones, PayPal makes shopping a breeze. PayPal has all their credit card information safely stored. No need to type it all in.

Pros: Trust and Safety is most important feature. Convenience is the 2nd most important feature. Especially, since most of my customers are cell phone shoppers, having PayPal store all the credit card information safely is important. At a touch of a button all the payment information is inputted in their order.

It is a recommended electronic payment platform, easy to use.

May 16, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: You can make payment requests to your customers and make payment reminders, you can also share a link https://www.paypal.me/name/amount with which the customer can cancel more easily.
Commissions are pre-established, so users have information on this important topic, if you have questions, you can request the commercial fee from the paypal website.

Cons: In the time of use of this tool we have not presented problems, it has worked very well for us. It has a resolution center for cases of nonconformities raised

Do you take PayPal? No? Bye!

Jul 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This is how I feel about most checkout experiences. I trust Paypal. I've been with them since they were called x.com (I can't believe they haven't up-kept that domain name...). But it's all about trust. With PayPal, I know I can get my money back if something goes awry. If I subscribe to something, I know I don't have to jump through hoops to cancel my subscription. It's always easy to check out, and it's very easy to set up if you're a developer. I've been using Braintree Payments, which is a PayPal company since they came about and I never looked back. API is straightforward and it simply works.

Cons: Paypal website itself could use some cleaning up. A lot of URLs that end up with 404s, UI varies between regular user and business user way too much. Dead pages and outdated instructions is a bit of a pain, but I hope it's a growing pain.

Daily Life Saver

Apr 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: What I like most about this software is that it is very simple and there are so many customization options. I can create invoices and add my logo. I can present my logos that way I don't have to type in the same information repeatedly. I get a notification every time money goes in and out of my account. I just love it and it makes getting paid easy.

Cons: The only con is the fees you have to pay as a business holder or if your sending over a certain amount of money you will have to pay a fee as well.

Does Payments... eh, ok.

Jun 30, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: - Integration across a large network of merchants & providers - Quick & easy withdrawals directly into your account w/ new debit card direct to account feature - Integration into many SaaS platforms (i.e. Clickfunnels, Leadpages, etc.) for easy payment processing

Cons: - Paypal can hold your funds (without cause) at their discretion - Platform build on newer, but still now in 2018 outdated technology leaving it expensive to process peer-to-peer or merchant transactions - Not my go-to choice to payments

great way to pay internationally

Apr 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Comments: If you are a frequent user of online payment for sure you know PayPal and know it worths to try.

Pros: - easy to pay online no need to type ur visa or MasterCard number and address everywhere once you connect your card with PayPal easy to go. - have an app to manage on your mobile - easily manage your income and expanse reports - easily cancel monthly subscriptions which deduct every month

Cons: - sometimes the price you pay may be more, your card provider will deduct some and PayPal too - you have to really on there security, so far they are good with security and refund even someone brock on logged on your account and pay on your behalf but who knows what the future holds.

Best Online Payment Processor, Hands Down

Jun 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: The most secure, reliable, most widely used online payment processor in the market. Amazing customer support, I have been using Paypal for over 10 years now and, I have never had any issues that they were not able to help me fix, awesome support.

Cons: The one con for me is the fact that if you happen to not live in the US, you can't integrate your Paypal account to your international bank account, other than that this online payment processor is one of the best.

Too expensive per transaction but it is widely used

Apr 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: The fact that is becoming more and more widely used is great, because that means you can actually use it. I also love the feature of being able to pay with it and then pay it off in 6 months without incurring any interest. They also do a good job of covering you if you get scammed.

Cons: We sell on Ebay and the charges for using Paypal is just ridiculous. We get charged the fee by Ebay and then on top of that a fee for Paypal. It really cuts into our profits.

Paypal is the answer!

Jan 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: It's easy to setup and use. Your clients/customers may already be familiar with PayPal. You don't need a merchant account. Your clients/customers don't need a PayPal account to pay you. You can create and send invoices right through your account. PayPal's fees are less than many merchant accounts. You can set up recurring payments. You can integrate PayPal with a number of shopping cart systems.

Cons: There are hefty fees for chargebacks. You are limited in terms of use and are subject to account suspension at any time which can result in frozen funds for months. It can take four business days for withdrawn funds to clear in your bank account. There are a number of people who refuse to use PayPal, which may result in lost business. It can be difficult to contact PayPal's customer service department

Paypal the best platform to send money

Jun 25, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Paypal is one of the best platforms that allows you to have secure transactions of sending and receiving money. The other good thing with Paypal is that your details are not given to third parties.

Pros: Paypal is an online platform that allows you to send and receive cash Globally Paypal is easy to use and it is user-friendly To join PayPal is completely free of charge Paypal is very secure and reliable

Cons: This product tends to favor US people while ignoring other people since it accepts to link with US bank accounts and it does not link with bank accounts of other countries. When using Paypal to send or receive money the transaction cost is very high

Paypal is a good product but not the cheapest

Jan 11, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: I think you should do your comparison shopping. If paypal does not need to be forward then you should look at other options.

Pros: It offers a really good universal interface, and comparability with a variety of different services. The platform process payments quick and easy and gives customers confidence in what they are providing

Cons: The fees are higher than other lesser known brands that are out there. There is a risk though associated with doing so.

The account you need and love but hate sometimes, too.

Mar 31, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: It is a great backup or additonal product to have. The customer Service issues makes this an unreliable source for any serious financial dealings.

Pros: PayPal is a simple way to move money quickly, sometimes. I like the ease of accepting payments and the backing to secure purchases. They offer wondeful solutions to many money management needs and I have come to depend on them on many occasions. I like the ease of capturing cards and getting paid instantly.

Cons: The huge drawback is the way they can hold funds for any length of time they want and not give you access until they decide to release the funds. Try to call in for help and good luck. Average wait is over two hours and the reps on the phone have no authority to discuss security or release of funds. This is a huge problem with PayPal.

Paypal is still the go to app for payments whether you are a buyer or seller

May 10, 2018
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Security is still far better than the new apps the banks are promoting. Paypal has 2FA (2 Factor Authentication) which is critical for security -- many banks still don't have this. Account records are fairly clear and updates and almost live, but certainly fast -- again compared to banks who take literal days to clear transactions. I like the security of not using my credit cards everywhere and this is something that paypal has.

Cons: I don't like the huge display of lines. I think they could fit more transactions onscreen if they cleaned up the white space. Searching could be better as could the overall presentation of ledger in a single view. As an occasional seller and a buyer, Paypal is my go to application. For my business I rely on it to buy things everywhere expect for Amazon. In particular I like that I don't have to take the time or security risk of entering my personal information on every website I need to purchase software, licenses, office, or business supplies from. Would be nice to see some type of paypal rewards program other than their credit card which I used for a while.

Great app, great service, and great terms of use!

Apr 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Great linkage to banking or financial institutions. Great linkage to eBay's website. Great overview of previous purchases and resolution center to help further assist with purchases. Great touch ID recognition, to access information regarding PayPal account much faster. Great QR code to share PayPal link to share or send funds to a registered PayPal account. Certain restaurants may participate in "ordering ahead" online. As a result, users are able to purchase meals online using a search engine to find a location. Send or request funds from anywhere with an available network or wifi access. Overall, PayPal is a great resource to utilize or recommend to friends and family.

Cons: The software is provided "as is" without warranty. The copyright holder are not liable for damages such as substitute of services or goods. The contributors are not liable for loss of data. data

Overall: Benefits of PayPal include secured storage for user information. Other benefits of PayPal include obtaining a secured way to transfer funds. Additional benefits of PayPal include less than 0% of data usage after downloading the mobile application.

Very good to make payments but commissions are very high

Jul 09, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: I really feel that my money is safe in Paypal, that is, I can have money stored in Paypal and no one will mess with it and that is a good start. I like it because I can make online payments very easy, without having to complete a long form, I can send money to my family just entering an email. It is quite simple and I repeat it is very reliable, in fact if you have a problem with a service provider you can make a claim and they will be willing to help you solve it and to refund you the money if necessary.

Cons: The commissions are too high, this is what I like least about Paypal. In countries where there is exchange control regulations and many difficulties in obtaining foreign currency, commission payments are high. You also have to be careful to comply with Paypal policies and read them very well, as they are very strict and can close your account without prior notice. I've met people who have their accounts blocked for performing certain number of transactions in the day. The downside is that after Paypal block it, you will have to wait months before you can recover your money.

is my main way to receive and send payments internationally

Jan 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: paypal has become as necessary as a foot, its facility to integrate with woocommerce and invoices and payments has made it the main tool for handling money with my international clients

Cons: I do not have any complaints, I just want the commissions to be cheaper, but it works PERFECT, another problem I had is that I do not allow myself to use my SWIFT CODE in different accounts to send money to my bank

Easiest way to recieve, send and collect money.

Mar 19, 2018
3/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Extremely
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Comments: Best software for sending, receiving and making online payments. Super simple to use.

Pros: I have a few different PayPal accounts, for business and personal uses. The software is extremely simple and easy to use. I often think of PayPal when discussing sending or receiving money and also for business transactions. I know there are plenty of other software's out there since PayPal was created many years ago but PayPal always comes to mind.

Cons: The one issue I have had which I am told is not common is that PayPal asks to verify my identity or needs to authenticate my account every coupe of months and I am not sure why. My billing and identity information has not changed so I am not sure why I have to do this every once in a while. It's a small inconvenience.

Great free substitute for a checking account that rewards you every month for all transactions made

May 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like the monthly cash rewards I receive. I set up all my recurring payments in my account now since I get rewarded for all my debits. The more activity I have, the bigger my reward. I even used it to purchase my car.

Cons: It takes up to three business days to transfer money to my regular checking account. Also, some customers don't like using PayPal so I risk losing their business.

Paypal - Fast & Convenient

Jun 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Paypal has been the standard for payment management for years. With their recent advance on peer-to-peer payments, their platform makes payments easy on device that you may use. Their customer service is also committed to getting any issues that you may run into resolved.

Cons: There's not much with regard to cons. I would suggest offering more incentives for shopping within the app.

Paypal is the best electronic payment app in the market!

May 21, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Comments: Paypal is the best way to keep your money in dollars safe.

Pros: Paypal is extremely practical and you always receive your funds in any kind of coin immediately, even if you make a deposit in different currency than dollars, it automatically transforms it to dollars, which is amazing for freelancers like me that live in Latin America and find some jobs overseas like teaching English to some students, in my case or through as translation, transcription or writing freelance work website such as Upwork, Truelancer & Freelancer.

Cons: The only con I see is when people don't know how to use the app or pay you on time, or there is a delay with your bank or the other person's bank and you really need the money, that could be a little frustating.

Trend setter

May 01, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: Easy to use, all you need is an email address. Funding your account is easy. If you bank with one of their partners you can validate your account in real-time. If you use a bank outside of one of their partners, such as a credit union, they will send you two small deposits, that you have then log into your PayPal account to confirm your deposits/bank account. From there you can send and receive with limited restrictions to anyone that has an email address. If the other person does not have a paypal address, Paypal will walk them through the same steps you took to register.

Cons: Although Paypal was a trend-setter, the initial, or at least one of the first, online payment options, they have done little to set themselves apart from the many other options now. In fact, most of the time they are not more expensive, per transaction, than the competitors. With the divide of eBay from Paypal, I think PayPal will need to make a strategic move to continue being relevant...and I don't have high expectations of that.

Getting paid really couldn't be simpler

May 21, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: I've been using PayPal for several years now and I find it to be the most versatile payment processor out there. It has a user friendly feel, it's easy to send and receive money with minimal information, and their customer service is exemplary.

Cons: I would like to see an option for recurring payments, especially when it comes to dividing rent or utilities between people.

It's very easy to use and keeps track of all your sales by the day, month, or year.

Apr 25, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I can take payments anywhere using the card reader. Also I can save the customers information such as addresses, phone numbers, and emails. Also, it only takes one day to transfer funds into my bank account. I love that you can personalize invoices and receipts with your logo and business information. The receipts are very professional!

Cons: I wish that i could use it to keep track of my inventory. But for the most part it meets all of my business needs. I wouldn't use another way to receive payments from my customers. Sometimes it takes a while to get to the right customer representative if you have a problem call cust care number but once you get through the reps are knowledgeable.

The Tool That is Supposed to Help Maintain Revenue - Costs Us Our Business At Times

Apr 19, 2018
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: Possibly one of the greatest things about PayPal so it is a globally accepted online payment method - everyone uses it. It has an easy to set up checkout.

Cons: PayPal has exorbitant fees - beyond reasonable. If you get a large payment, they will hold your money for a week or more so they can earn interest on it. Multiply that by the thousands of transactions and it adds up.

Feature rich app

May 16, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Comments: Customer support should be enhanced.

Pros: Pros: One of the best app for low volume merchants, trusted by consumers, extensive device compatibility, and Free sub user accounts

Cons: I don't find any much flaws in Paypal except the following two major issues, which i believe improving them will definitely improves the rating, 1. Poor customer support 2. Stability issues in accounts

Paypal for daily use

May 23, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Comments: For Making payments outside your country safely you could easily use PayPal and carry out your task.

Pros: 1. Ease of use - The UI allows the user to easily add band details, debit cards, and other withdrawal options. 2. Record Transactions - We can easily view your transaction history and other information related to it. 3. Safely encrypted - It provides the higher level of protection and other products in the market. 4. It is FREE.

Cons: 1. It charges you when you receive money. PayPal charges 2.9% when receiving money for goods or services. 2. It freezes accounts without warnings which is bad for a business. 3. It also charges additional bank charges. 4. It is easy to target for phishing and scams for business or individuals.

Overall Good

Jun 14, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: I love most about PayPal is the Denit card and I have access to my money immediately and I can use my card at the gas station even if I have a dollar in my account.

Cons: I least like that PayPal doesnt pay attention to paid transactions. They expire transactions if the merchant doesn't collect the money fast enough. I think thats foul.

Overall: No hidden fees

What you would expect from a PayPal app .

Jun 27, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: No problem with using it remotely ,as the works great on all types of devices . It is probably the safes way to handle payments online ,while also having one of the richest selections of payment options .

Cons: Dealing with customer service can be frustrating and the cards are stacked against your favor ,if you are a seller. Depending on the number of transactions you do on the regular ,the fees also add up quickly .
The user interface can do with some work to make it more easy to navigate .

guaranteed

May 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Which trust I have to give to one provider that is in another part of the world. Who defense me if the service I pay is no applied. Solution: PAYPAL

Cons: Paypal has to take the way to improve and increase credit solutions to users. For freelancers like me in fact to have as example some credits would be fantastic.

PayPal is a great way to pay and be paid except I don't like vendor fees

Nov 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I like how quick and easy it is to pay for things, and to be paid for goods and services. It transfers quickly to your bank account afterward.

Cons: I don't like how if a client who knows and trusts you selects "goods and services" then it deducts a vendor fee from your end to cover a paypal guarantee for the client.

It is my main method of payment

Jan 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
Likely

Pros: I really like your mobile application, it has been very easy to charge and pay my bills, if renewed interface is too easy to use

Cons: the commissions are a bit high, and it bothers me not being able to use the same card in two different accounts, I have to transfer money from one to another and pay that commission

Great -Unless you need to talk to someone

May 09, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: PayPal is an easy to use interface that has provided ease of use between family members and for small sales. Confidence is relatively high that my bank and credit card information is secure by using this application.

Cons: There are two cons to the PayPal app. First is that the ability to talk to someone should you have a potential issue is difficult, maybe even impossible. Secondly, is the difficulty in detaching a stored credit card. The process is complex and not easily traversed. Generally, I would recommend PayPal to others as it has proven to be reliable in my experience, but addressing these two quirks would improve the product exponentially. .

Paypal Here is More of a U.S. payment method, rather than a global method.

Jun 01, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Comments: The charges are not so attractive for key in cards and Invoice methods.

Pros: Payment is instant, No Monthly fees, cancellation fees or set up fees, Have no minimums on number and amounts of transactions done. Easy to keep and retrieve records of transactions. Allows users to automatically receive cross-boarder card payments, accepts many common cards.

Cons: It majorly accepts U.S. cards and neglect many cards from other countries especially Visa. It does not match up to the name as expected. Its dependent on card readers and failure of a card reader will affect your operations in receiving card payments through Paypal Here app.

Fantastic, excellent reliable system

Mar 19, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy and quick to learn system. I always love to use paypal when purchasing an item. I trust their guarantee because people these days cant always be trusted.

Capterra-loader

Essential for PayPal user

Jan 17, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: This is an essential app for PayPal user. Specially who are having PayPal business account, he needs a PaPal here app. This app is a point of sale app of PayPal card or PayPal account. By this app, you can pay for any need from your PayPal account. As a result this is also a digital wallet for PayPal account holder.

Cons: This software is a point of sale software for Paypal account holder. For any purpose payment, you don't need any other bank debit or credit card. You can your PayPal debit or credit card. Alos you can use your PayPal account directly. So nowhere you are out of cash. You can move all over the world if you have a PalPal account and PayPal here app will receive your payment for any purpose. Sometimes some debit or credit card don't accept PayPal card, but with this app, you can use any PayPal debitor credit card from any corner of the world.

Overall: With this app, I am benefitted a lot. I am having a business account of PayPal. So I have to pay or receive through PayPal frequently. Sometimes I face a major problem with payment from PayPal. From when Ia m using the PayPal Here app I totally worryless. This is an essential software for all the PayPal account holder and all the customer service provider. If you are a product or service seller, you should take a PayPal here app must. Because now people are using cashless money and everybody wants to be free from cash carrying.

I love paypal and having the ability to send money very quickly to other countries.

Jul 02, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Pros: My fiancee is from the UK and so it makes it so much easier to exchange money and deal with the different currencies with paypal.

Cons: I wish Paypal could send money to Japan however Paypal Japan is for business purposes only and don't accept personal transactions!

I have a love/hate relationship with Paypal

Feb 01, 2018
3/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: I love the ease of using PayPal and the name recognition, but their customer service reps need better training to actually listen and not read textbook answers. Charge-backs need to be researched MUCH quicker than 100 days.

Pros: Easy to Use, instant availability of funds, name recognition, and a lot of users who can pay and take money by Paypal

Cons: If you get a charge-back, it becomes a nightmare. PayPal will automatically take your funds and place a hold on it and no matter how many phone calls, faxes, emails I still had to wait over 100 days to win the charge-back and get my funds back. They also have high fees for accepting payments with their mobile reader.

Straightforward way to handle money

Jul 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Robust functionality that works as you would expect it to. Has a high standard of security, which I can definitely get behind.

Cons: Some people do not want to use it, as the market is fairly fragmented today. It could do more to be a leader in the space.

Capterra-loader

PayPal is the most safe and secure way to pay for goods online

May 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: So easy to use, and provides full tracking of expenditures. This is the best way to feel safe when paying for merchandise online, especially from sellers with little activity. Problems are quickly resolved and submitting any issue is handling promptly. Love the PayPal re-loadable card that you can send or receive funds from. Great for college kids with full tracking of activity.

Cons: Sending money to an existing debit card is hadled within minutes but when you send to a bank account, takes 1-business day or more.

Overall: Feeling safe when buying merchandise online. Love the reporting and tracking of expenditures.

Great Experience!

Apr 25, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
Likely

Pros: I have been using it for so long and I can easily transfer my funds to my local bank so I can withdraw it. It would only take 2-3 business days! I can also use my credit card if i ran out of funds in my paypal account. Customer support is awesome, i have been a victim of online hacking and it took some amount from my credit card since i don't have enough funds. The paypal customer support assured me that i will get back my money and i got it back in less than a week.

Cons: I cannot use paypal when paying at amazon. there is nothing that i could say that is negative so far. i hope they will continue to do a great job.

Capterra-loader

I use PayPal ALL the time for my business.

Apr 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love that it has an app! It makes things super easy for me when I'm on the go, which happens a lot.

Cons: Changing my business name on it was difficult. I had to call them for it to actually happen, even though I should've been able to do it online.

Brilliant Tool For Transferring Money

Jun 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Super easy to sync to my bank account. Super user friendly. Easy to find friends. Keeps a log of all the people I've paid and have been paid by. Makes paying people a breeze and honestly kind of fun.

Cons: I can't change my settings to stop emailing me on every transaction. Not sure why but that seems stupid. Also, I do find it a bit odd that everyone can see who I'm paying, not sure I like that.

Good for small businesses, Harder for large.

Mar 15, 2018
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: It's a universally trusted payment processor, so most buyers prefer to use this online over a credit card.

Cons: There aren't a lot of tools for sellers (or businesses) to fight disputed transactions when there is evidence to support their side.

Awesom

Mar 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It is super easy to use and so convenient when I don't want to have to pull out my wallet everytime I make an online purchase.

Cons: Non

One of the most (not necesarily the best) pay service used in the world

May 20, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Once you associate any means of payment in PayPal (your bank account or card), you can make online purchases in all the websites of the world that accept the service. Pay, therefore, is very quick and easy. Also with PayPal, you can receive transfers from anywhere in the world immediately.

Cons: A con of using PayPal is that there may be many people who do not make legal use of the service and use it against you. This point is important if you sell something. In some cases, the buyer could ensure that he has not received the item or product to keep the money and also the merchandise after initiating a claim against you.

Garden Flags and More & Paypal

Mar 29, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: PayPal is easy to use and set up, the convenience makes it easy for me to send invoices on the go. The app is also easy to use

Cons: I don¿t have any negative reviews for PayPal¿s. Other than maybe the fees associatied with it as a business

Great experience with PayPal.

Apr 30, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: What I like the most about this product is the ease of use and the versatility to accept and pay for goods and services.

Cons: There is nothing that I dislike about this product. PayPal is easy to use and has fantastic customer service.

No downtime yet!

Jun 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support

Pros: It easily lets me run client credit cards at the office or at offsite events. Money usually available within a day or two!

Cons: Initial setup seems more complicated than necessary. Otherwise, once everything is set-up, no major cons!

Money in minutes

Apr 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money

Pros: Simple and easy. Allows us to take money on the go and it shows up instantly. Low fees and no hassle.

Cons: Nothing. It works great. Swipe or key in the card number and you are good to go. If you have the PayPal debit it's even better.

Capterra-loader

Use it every day

Feb 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like that the money is deposited next day. The reporting and interface are very user friendly.

Cons: Their fees are too high. Wish they would give a discount for high volume users. Also wish that loyalty would be recognized.

Using it with my friends every day

Apr 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Love how easy it is now to share a ride or pay for dinner or a drink to my friends or during networking.

Cons: sometimes I can't find the users using usernames or emails that they give, but usually we figure it out somehow.

This app is convent and intuitive in design, great for personal use and essential for Ebay sellers.

Apr 28, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The PayPal app makes receiving and sending money through your PayPal account a breeze. You can link various bank accounts and transfer money for free (normally in one business day). It is easy to track money in versus money out of your PayPal account. Also, if you are making an Ebay sale or purchase information about the transaction is linked to the payment in the app. This is very handy for Ebay sellers--you can even check the tracking of the items you have shipped to your buyers.

Cons: Like many companies, PayPal is trying to increase user engagement and so the bottom half of the home screen of their app is dedicated to their various offers/investing/other services that most people will not use.

As a user - to pay for things - I love PayPal

Apr 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: PayPal is great - I can hook up my banking routing number directly (so lost cards/changes don't need to be updated and replaced) as well as keeping credit in PayPal to pay for purchases. Helps mostly when you're too lazy to leave the couch and enter in your credit card information!

Cons: I hear a lot of things on the internet about how PayPal is horrible - maybe that's the case if you're the business owner using it? But for me, as someone who uses PayPal to purchase things online - it's fantastic and I've never had any problems with it. Very happy user.

Safety app to use for purchase online

Mar 19, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: I love the app. I rated 4 stars because there was an issue with my account and they block it for 180 days. I still use it, but they told me for security issue. Anyway. Nice app, using it day by day, i feel safe and because the customer care is very nice. I do trust this application as i will not feel secure dealing day by day with money in this online world.

Cons: You can see if you have any notification or open cases in mobile version. Plus, they dont give you the reason when they block your account or notify you why this is happening.

My favorite way to pay online

Apr 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: I love being able to pay online without sharing my CC information with a website. With even large retailers having security breaches, I don't trust my credit card information being shared online. I also love giving clients the ability to pay with Paypal so that they don't have to provide CC information on our site.

Cons: The control panel is very confusing. They have so many features that it's hard to find what you are looking for unless it's something you use every day. Other than simplifying that, I wouldn't change anything about paypal.

The Grand Father of Online Payments

Apr 08, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: PayPal is perhaps the most commonly used online payment software that exists; it definitely is for me! So many websites use PayPal, it's a no brainer to get an account. You'll use it for everything. Transfer money back and forth to friends, your landlord, subcontractors; you name it, you can pay for it with PayPal.

Cons: The fees for transferring money can be expensive. It is sometimes a little hard to calculate how much it's going to cost you in fees before you actually proceed to do the transaction, which can be frustrating.

I have only ever had one issue with PayPal and it was remedied almost immediately.

Apr 24, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: Customer service is on top of everything. If you ever need to file a complaint, they walk you through everything and send you email updates throughout the entire process.

Cons: When I receive a PayPal money request, it does not pop up on the app's home screen. I realize that is not a major issue, since the app is extremely user friendly. However, that is the only complaint I have with PayPal in my nearly a decade using it.

Overall: I know I am safely making online purchases with this software. I love knowing I have some semblance of insurance whilst on the internet.

Payments anywhere in the world, quickly and safely.

May 25, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
2 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: What I like the most about implementing PayPal as a method of payment in the company is that people from anywhere in the world can obtain our service and in real time we will receive the payment.

Cons: What I like the least about Paypal is that its customer service is poor, some cases do not have a timely response to our requests.

Paypal is revolution in World Wide payment

Jul 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Comments: Great from Money transfer overseas.

Pros: Paypal has revolutionized the online worldwide payment system. I even like its subsidiary company Xoom. Using Paypal is very simple and interactive. Direct Account transfer from oversea within seconds is possible due to Paypal. PayPal has a highest level of protection on there website. The customer support is excellent

Cons: As such i haven't found any Cons using Paypal, But something the account can get freeze without warning, Also the charges on its subsidiary(Xoom) is less than paypal

Easy to accept payments and really good for Small Sized Businesses

Jun 15, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: Paypal Here makes it easier to accept payments from many people and perfect for low-volume businesses or ecommerce sites. Inapp invoicing helps keeping the accounting easier.

Cons: Very high processing fees if you are making a lot of volume and not really good customer support and also doesn't have stability in the accounts.

I have had Pay pall for over 3 years

Jan 19, 2018
3/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
1 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Extremely
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Pros: navagation was simple and easy to use, both for the payee and the billing company
the link was secure in money transfer and were always even giving the time it would take to reach my account.

Cons: when there was a conflit in payment or payback
it was a night mare to contact anyone to sort things out almost if the ydid it on purpose and when you did finally contact a responsible party they could not help in reciving or emailing evidence of job done to the contracted clinet - they loct my account with a debt that was cleared by the client
sined and even called to clear the debit as good and complete for services but they told it was out of there hands.

Overall: an easy to use but there system they use to arbitrate is not for the retailer who is trying to service a client. As a designer labor is time and with approval instages is waht I use to protect my working hours this is not taken into account and needs to be ddressed

Paypal is something I've used personally and professional and been happy with the ease.

Mar 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Comments: This is one of the better online payment tools I've used.

Pros: You can complete payment on any site anywhere by simply logging into your account and choosing which card you'd like to pay with. This is very helpful for our guests who forget their cards, or when you simply don't want to reenter your card information to complete an online purchase. It's safe and widely used, so many people trust it.

Cons: The fees can be pricey whether you are trying to get a refund or if you are using it personally on a different website.

I use PayPal for my side business, and it works great!

Mar 29, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I use PayPal for customers to pay me for my side transcription business - it's very easy to get started, and has very minimal transaction fees. I appreciate that PayPal keeps track of my multiple transactions, and it's easy to look back at what I've done. Also, it usually only takes 1-2 business days to get my money from it.

Cons: You have to use PayPal Business for really in-depth invoicing, which requires more transaction fees. But for personal/really small side business use, PayPal is great!

Self Explanatory

Feb 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Paypal has been and will be one of the biggest and best processing companies on the market and there customer service and product speaks for itself.

Awesome integration, not so awesome customer support

Apr 08, 2018
2/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
1 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
Likely
Extremely
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Pros: PayPal's integration is excellent. They obviously have the money and intention to drive integration across all platforms and make it very easy. It has multiple pricing plans available and it's trusted by the consumers.

Cons: PayPal's customer service is appalling. I had such a bad experience with them and i tried to solve it over 3 weeks. It was extremely stressful and I got bounced back and forth to different teams, which felt very bureaucratic. For me, their customer service is the deal breaker.

Great for managing payments

Mar 18, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: PayPal is simple and easy to use. We use this in conjunction with our website through Weblinc and have few problems. It is easy to refund customers directly in PayPal.

Cons: The PayPal site sometimes doesn't work perfectly with Weblinc and this causes missing orders at times.

Great and cheap for business transactions

Jul 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: This is easy to use and very affordable, especially as a small business owner. I love that PayPal takes the fees out directly vs. At the end of the month. The ability to transfer funds directly to my bank account is great!

Cons: Customer service is lacking. I have a business debit card which expired and was not issued a new one. I've been trying to get one, and still am having z hard time getting ahold of customer service to get it issued.

Overall: So easy to use and cheap!

Paypal is a trusted source!

Feb 09, 2018
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Comments: As my business is growing I'm interested to see if PayPal will still be suitable for a significant increase of card processing.

Pros: I'm a current PayPal user. It has been seamless for me and my transactions. Steady pricing. Love the no contract. Works for me and my low volume business. Love the app!

Overall, a great option for sending/receiving money and payments

Mar 18, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: It is pretty widely used so definitely a great option.The number of features and options make it pretty versatile and easy to use.

Cons: I've run into issues here and there with how the dashboard is organized and how things function that can get frustrating at times. While it's fine for personal sending/receiving of money, it's definitely not my first choice and especially not for business use.

i used PayPal to buy stuff on Facebook, Instagram or even from friends.

Jun 25, 2018
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Pros: I loved the easy to use login and how it works well with my IPhone. I can spend money on it easily and have an up to date balance

Cons: Very hard to transfer money, Even from my Chase to PayPal and vice versa. IT takes way to long to get money into my account on PayPal

Great if you don't need customer service

May 04, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: Quick and easy to send money in a business capacity or to friends and family. It's quick to set up and easy to do so too.

Cons: Customer support quite frankly leaves a lot to be desired. It's awful. Trying to get through to find out why information requested regarding having sending limits removed hadn't been approved took way longer than it should have and one department doesn't know what the other department is talking about. It's a slow and arduous process.

Great for Paying Efficiently

Mar 15, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: PayPal is great when you need to send money quickly. It has become very universally used, making it event more powerful with many integration in websites.

Pros: -Free transfer of money to "friends and family" -Integrations with many websites for ease of payment -Great mobile app

Cons: -Fees associated with paying via credit card (this is kind of unavoidable and not a reflection of PayPal) -Sometimes transfers from wallet to bank account can take a few days (again, not through any fault of PayPal)

A secure way to transfer money

Mar 21, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Pros It is a very good way to receive local and international payments. It is safe and the commission percentages are acceptable It is absolutely easy to use, registration is not complicated and making and receiving payments is quite simple

Cons: Cons The user support service is not available 24/7 for free accounts Waiting times for transfers to complete is somewhat long It is not available everywhere and some accounts only serve to receive payments and are unavailable to make them.

Payment processing

Sep 08, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Comments: You can send, receive money to and from anywhere as long as you have an email account. PayPal is one of my trusted payment processing company since 2012.

Pros: Value for your money,Ease to use and excellent customer support. PayPal also helps to recover your money if you are not satisfied with the merchants service or product. No hassles to certify your account.

Cons: Their customer support do not work over the weekends

Recommendations to other buyers: If you are looking for a payment processing software/company go for PayPal.

A best Crossover Border Payments Solution

May 21, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Paypal name itself describes the service providing, It has only the advantages, helped me alot to grow my business to reach upto the sky. its the only service in market for india region to accept the international payment. A great Online POS (Point of Sale) Solutions.

Cons: The only Cons is that it has limitation to use the wallet balance in some of the region like india. Thats the main drawback. the Paypal Deserves the 10/10

Safest way for money transfer to date. Unmatched !!!

Apr 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: 1) Hardly any pros left for me to be added when so many other services are running on this one already, but a really nice and secure way of money transfer on a personal level. 2) Encryption level is outstanding and that is the only thing that made me trust this service. Hacking through this service isn't and won't be an easy task ever.

Cons: 1) Account retrieval for me was a hassle recently. It was unable to log me in through my new password as well. No idea what the glitch was, i was in a hurry and had to think of an alternative quickly but never got time to go back to it.

PayPal Portable

Dec 07, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The set up is easy, quick and a no-brainer. The name brand gives people peace of mind. Once you have an account with them it is excellent

Cons: There is another company that places the funds in your account the same day without waiting. In addition, because of the company policy, you can lose your money if you are scammed or if the person changes their mind. It can take up to 3 months to clear your funds or have your merchandise returned to you. It is a blessing and a curse.

A Disaster of Epic Proportions

Jul 05, 2018
2/5
Overall
1 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: Brand recognition and trustworthiness. Let's face it, PayPal are the pioneers in online payments and merchant services.

Cons: Worst customer service I've ever encountered save Walmart on a Friday night with half the staff a no-show. They make it so its extremely difficult to solve a problem of their own making, if it keeps their greedy officers from collecting an additional day of interest. The mobile app is simple, lame, and useless for anything other than basic tasks.

Easy way to pay online

Dec 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: I use this all the time to make online payments, and also collect money.

Pros: This is an easy way to make purchases online, send money, and even get paid. You can link with your credit card or bank account. I don't have to worry about security, and the customer service is available to handle fraud and disputes.

Cons: If you are an online vendor, they can charge you a small fee for using paypal to get paid with. No other cons come to mind.