# PayPal Point of Sale Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is PayPal Point of Sale the right Point of Sale solution for you? Explore 2290 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/171165/PayPal-Here-app/reviews --- PayPal Point of Sale 4.6 (2290) [View alternatives](https://www.capterra.com/p/171165/PayPal-Here-app/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of PayPal Point of Sale Ease of use 4.6 Customer Service 4.3 ## Pros and Cons in Reviews EW Elizabeth W Finance teamAccounting, 2 - 10 employeesUsed the software for: 6-12 months. “We like being able to add folders of our products on the Point of Sale and having images of the products and we like being able to pull informative reports for the transactions.“ July 11, 2025 IC Ismael C Staffing ManagerHospitality, 11 - 50 employeesUsed the software for: 1-2 years. “Overall it was an expensive option in terms of rates and it was not ideal because each terminal showed sales reports without the ability to put a security lock on that function.“ November 27, 2024 NN Nick N OwnerTextiles, 11 - 50 employeesUsed the software for: 1-2 years. “I started using PayPal Zettle for my little shop and honestly it made taking payments way less stressful.“ May 13, 2025 SB Salah B GérantPublishing, 2 - 10 employeesUsed the software for: 1-2 years. “I find that transaction fees are relatively high, which can weigh on small businesses, as well as some customization limitations for advanced features.“ May 29, 2024 SB Salah B GérantPublishing, 2 - 10 employeesUsed the software for: 1-2 years. “I've been using PayPal Zettle for over two years now, and I've particularly appreciated its comprehensive features for payment and sales management, which are very accessible and uncomplicated.“ May 29, 2024 RB RUKSANA B Home service centerAlternative Dispute Resolution, 2 - 10 employeesUsed the software for: 6-12 months. “One common complaint about PayPal Zettle is its fee structure, which some users find a bit steep compared to other payment processors.“ May 25, 2024 RF Robert F Sales RepresentativeFood & Beverages, 501 - 1,000 employeesUsed the software for: 6-12 months. “We also like that it goes directly with our PayPal account so we see the sales fast.“ May 8, 2025 MS MD S PayPal ZettleAlternative Medicine, Self-employedUsed the software for: Less than 6 months. “The variety of fees depending on transaction types can be confusing and make it difficult to predict overall costs accurately.“ May 27, 2024 ## Showing most helpful reviews Showing 1-25 of 2290 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Olalekan O. Production Manager Entertainment Used the software for: 6-12 months ### "PayPal Zettle is great for transferring funds " April 4, 2025 4.0 Pros It is super fast and reliable for transferring funds. Cons Nothing at all. The software works seamlessly. Review Source EW Elizabeth W. Finance team Accounting Used the software for: 6-12 months ### "Excellent and user friends point of sale software and equipment" July 11, 2025 5.0 Very good! We like being able to add folders of our products on the Point of Sale and having images of the products and we like being able to pull informative reports for the transactions. We also like that you can record cash sales too, not just card sales, giving you a complete picture. Pros We already had a PayPal account, so was great to have a product that we could link with it. We also like the easy to use overview of inventory and products, so you can easily keep track of sales and stock. Cons You have the option to send customer receipts, but need to add them to your database/customer list to store the information (such as names and emails) for data protection. We (our team) may need to explore this function as we might be missing something, but it feels like this process could be streamlined as adding customer details when you have a queue of customers feels like it takes perhaps a little longer than is comfortable for customers. Alternatives considered [SumUp](https://www.capterra.com/p/170673/SumUp-Air/)[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Reason for choosing PayPal Point of Sale Because we already had a PayPal account, so the Zettle card readers and POS system could be linked directly to the account. We also found the fees were the most competitive overall at the time of our research. Review Source DR Daniel R. Manager Design Used the software for: 6-12 months ### "Established platform but expensive" January 18, 2025 1.0 Worked as a short term solution, however high fees and service level will make you look for alternatives. Pros Plenty of integration and iotions for API conmections. Great features for web servuces. Cons Extreme expensive fees and customer service level is not good. With one particular issue, failed to refund and sided with supplier without a logical explanation. Alternatives considered [Stripe](https://www.capterra.com/p/123889/Stripe/)[takepayments](https://www.capterra.com/p/10027255/takepayments/) Reason for choosing PayPal Point of Sale Seemed a quicker imolementarion at the time and trusted the brand more Review Source KN Kendrick N. OWNER Food & Beverages Used the software for: 2+ years ### "PayPal Pos. You'll love it😁" January 4, 2026 5.0 Love it, better than square, and I've had PayPal business for a few years now. One I found out that they have a pos and card reader, I was set. Pros Easy to set-up, discount of $50 off when you buy your first card reader. Reasonable fees. The pos I've been looking for Cons No cons to speak of. The process really was that simple. The price for the receipt printer could be lower though. Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Constantly shutting down my account for inactivity. Bums. Review Source CC Chermaine C. Business owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Great payment processor " May 10, 2025 5.0 Fairly easy to process payments via the tap to pay on the reader and the paypal zettle app. I like the app that you can save inventory. Pros How easy it is to process payments via bluetooth and phone. It processes payments fast and a nice compact size. Cons It us difficult to figure out if you can enter card or payment information manually. It seems like you should since a key pad. Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) The other paypal payment software was discontinued. Review Source IC Ismael C. Staffing Manager Hospitality Used the software for: 1-2 years ### "Not an ideal option" November 27, 2024 3.0 Overall it was an expensive option in terms of rates and it was not ideal because each terminal showed sales reports without the ability to put a security lock on that function. Pros Very quick and easy to set up. Anybody can do this to start taking payments in a non complicated way. Cons When handling large volumes sometimes we found our account limit had been hit for the day which we weren’t made aware of. All terminals showed key sales information without ability to hide that data. Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Reason for choosing PayPal Point of Sale Zettle was the quickest and most easy for set up at the time and they provided us with lots of free terminals to keep Review Source RW Robert W. Owner operator Food Production Used the software for: Less than 6 months ### "Great credit card software " December 14, 2024 5.0 Has been a wonderful addition to my companies glad i switched over to them Pros Super easy to get paid by customers! Simple and easy app to use Cons At first was a challenge to figure out how to use it with out a reader Switched from [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) Square became very unreliable and was increasing rates Review Source EO Elvis O. Audit Associate Accounting Used the software for: 1-2 years ### "A Convenient, User Friendly Payment Solution For Business and Individuals" November 30, 2024 5.0 My overall experience has been positive since I haven't met any challenges usinf Pros PayPal Zettle's seamless integration with PayPal’s ecosystem. It's quick and easy to set up, and I can accept payments in various forms such as cards and mobile payments Cons The transaction fees which can add up over time especially for smaller transactions Switched from [Payoneer](https://www.capterra.com/p/187086/Payoneer/) There were highpnthly charges attached e to the my account Review Source AB Autumn B. Owner Arts and Crafts Used the software for: 6-12 months ### "Great for small businesses " November 16, 2024 4.0 Satisfied overall with the service, great for small businesses Pros Contactless payments, no monthly fees, fairly easy setup Cons Transaction fees and limited customization Alternatives considered [Shopify POS](https://www.capterra.com/p/205337/Shopify-POS/) Reason for choosing PayPal Point of Sale Great customer support, easy setup, no monthly charges Switched from [PayPal Checkout](https://www.capterra.com/p/10008504/PayPal-Checkout/) Because PayPal made the switch so it was necessary to continue using Review Source JS Jessica S. graphic designer Graphic Design Used the software for: Less than 6 months ### "Zettle is a great additional to PayPal. " June 30, 2025 4.0 Pros Paypal Zettle is easy to use and has a better card reader than Square. Accepting contactless payments works smoothly. Cons I haven't enjoyed using PayPal in over a decade. I've almost completely phased it out of my business. Zettle has me considering reintegrating PayPal. Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Reason for choosing PayPal Point of Sale I'm not sure that I'm choosing Zettle of Square, but I may. Review Source TG Tama G. Treasurer/Secretary Veterinary Used the software for: 2+ years ### "Perfect for small to medium businesses" June 30, 2021 5.0 We are an animal rescue, and we hold adoption events both at our rescue and in other places (parking lots, pet stores, etc.). The biggest benefit of PayPal Here is the mobility - we can take payments anywhere, and can have multiple volunteers set up with the mobile app to do so. It's reasonably easy for new users to figure out, and also easy to correct mistakes that occur - refunding an incorrect amount is a simple two-click process, and it goes through quickly for the customer. Payments go through quickly, as do transfers to our business checking account. For me as the treasurer, the fact that the PayPal Here transactions go into our "standard" PayPal account is great. I can use the reports as generated by PayPal or download transactions to Excel or into QuickBooks to merge them into the overall reporting for the board. They're clearly marked so I know which are from PayPal Here vs. the donation button on our website so that I can correctly categorize the income quickly. Pros The best thing about PayPal Here is that it is 100% portable. We can process donations or adoption fees from our rescue, a pet store, a street fair - as long as we have a bar or two of signal, we can accept any major credit card. It also has a QR code option, so if the customer has the PayPal app or would prefer a 100% touchless transaction, we can generate that code and they can pay from their own phones rather than having to physically hand over a card. The readers are small and easy to tuck into a pocket, and have proven remarkably sturdy in spite of some pretty rough handling. (Literally had a puppy chew on one, and it still worked just fine afterward!) (Welcome to life in a rescue, y'all, puppy is gonna chew ANYTHING that falls out of a pocket into their enclosure...) Cons The card readers can be a bit fiddly, especially for folks with older model phones. The newer Bluetooth readers in particular are unusable by several of our authorized users who stubbornly cling to their ancient Androids (not PayPal's fault). To be fair this can easily be overcome by manually entering the card number, but the fees are considerably higher than when we are able to swipe the card or insert the chip into the reader. Alternatives considered [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) Reason for choosing PayPal Point of Sale The fees were more reasonable for us as a nonprofit, and the seamless integration with our existing PayPal account was a big plus for us. It was also a more familiar interface for our users, and at the time had better options for setting up individual user access so that we could have some people who could only take payments, others who can process both payments and refunds, and admins who can see full balances, make transfers, etc. Review Source SpE Sans prenom E. Paypal zettle Banking Used the software for: 1-2 years ### "Paypal zettle easy to use." June 9, 2022 4.0 With Paypal zettle, personnel management could be ensured, the problems of funds and stock could be managed and controlled. The clientele has increased thanks to the multiple means of payment available to us and this limits the distance between partners. Pros What I liked about this software is that it is easy to use premium, and it accepts all means of payment, the personnel management is impeccable. Cons Not much ! Just that it's a bit cheaper. But not everyone knows how to use it. Alternatives considered [Finicity](https://www.capterra.com/p/236810/Finicity/) Reason for choosing PayPal Point of Sale I chose Paypal zettle because with it all means of payment are accepted and the satisfaction is total. Review Source VS Verna S. Owner Consumer Goods Used the software for: 1-2 years ### "Don't Settle, Get PayPal Zettle!" June 22, 2023 5.0 Overall, PayPal Zettle has improved our payment processing and we highly recommend it to other small businesses who are looking for a POS solution. Pros Zettle is a replacement and an improvement to the old PayPal Here. Zettle allows me to accept more types of payments, has same day availability of funds in our business PayPal account and has been a game changer for my business, especially processing payments at pop-up markets.In addition to the many payments accepted (Visa, MC, AMEX, Discover, ApplePay, GooglePay, VenMo, etc), Zettle makes accounting simple by automatically creating daily sales reports of each employee and providing the ability to keep track of inventory. Paypal has done a great job creating Zettle POS and app. Cons There's not much to dislike about Zettle, but I will say, our biggest challenge was getting acclimated to a new system after using PayPal Here for years. That said, the learning curve was not that difficult. Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Reason for choosing PayPal Point of Sale Because I had used PayPal Here previously, I decided to stay with PayPal and try Zettle. Review Source Matshidiso N. Sales Consulting Online Media Used the software for: 2+ years ### "PayPal the best" August 20, 2024 5.0 I received my money from the company from overseas; it was easy to access it. Pros It is easy to use, especially when you are receiving money from other countries. Cons the security It always reminds me of security. Review Source SB Salah B. Gérant Publishing Used the software for: 1-2 years ### "PayPal Zettle, a complete payment solution" May 29, 2024 5.0 PayPal Zettle is an intuitive payment solution, ideal for small and medium-sized businesses thanks to its comprehensive functionality and integration with PayPal. Overall, it's a reliable tool for sales management. Pros I've been using PayPal Zettle for over two years now, and I've particularly appreciated its comprehensive features for payment and sales management, which are very accessible and uncomplicated. What's more, the transparent pricing and efficient customer support add to its value for small and medium-sized businesses. Cons I find that transaction fees are relatively high, which can weigh on small businesses, as well as some customization limitations for advanced features. Review Source KO Kayla O. Welder Construction Used the software for: Less than 6 months ### "Paypal Zettle- When it comes to your finances don't Settle; Zettle!!!" February 17, 2022 5.0 Paypal Zettle has been a real joy to use and extremely beneficial when keeping track of inventory and pos. This software has made employee training a breeze, which has also cut down on many expenses. Paypal Zette is a must own for any small business owner. Pros I love how easy and quick I can train new employees to use the software as well as all the features to help me stay informed with staff and sales performance. Cons I'd prefer to have all payments go into a different account rather than my Paypal account, and some of the fees are more than I'd like to pay but overall this is a great software to use. Reason for choosing PayPal Point of Sale Paypal Zette offered the most useful features pertaining to my company and was the easiest to teach employees. Review Source OS Ofori S. Good health Health, Wellness and Fitness Used the software for: 2+ years ### "Revolutionizing Payment Processing: A Game-Changing Review of PayPal Zettle" June 16, 2023 5.0 PayPal Zettle is often praised for its user-friendly interface, versatility, and mobility. Users appreciate the ease of setting up their accounts, managing inventory, and processing payments through the intuitive app. The ability to accept payments anywhere, whether it's in-store or on the go, is highly valued by small businesses and mobile vendors.The integration capabilities of PayPal Zettle are also frequently mentioned as a positive aspect. Users find it convenient to sync their PayPal Zettle services with other PayPal offerings, enabling seamless access to transaction data, sales reports, and real-time analytics. This integration empowers businesses to make informed decisions and track their performance effectively.Affordability and transparent pricing are other aspects that users appreciate about PayPal Zettle. The competitive pricing structure, particularly suited for small businesses and startups, is considered a valuable feature.Customer support is generally regarded as responsive and helpful, with users reporting prompt assistance and guidance in resolving any issues or inquiries.While there are areas for improvement, such as occasional connectivity issues, limited payment options, inventory management limitations, and occasional delays in transaction processing, these concerns are not prevalent across all user experiences. Pros User-friendly Interface: Many users appreciate the intuitive and easy-to-navigate interface of PayPal Zettle. The app provides a seamless experience, allowing users to quickly set up their account, manage inventory, and process payments.Versatility and Mobility: PayPal Zettle offers flexibility by enabling businesses to accept payments anywhere, whether it's in-store or on the go. Its portable card reader and smartphone compatibility make it convenient for small businesses and mobile vendors.Integration and Analytics: The integration capabilities of PayPal Zettle are highly regarded. Users appreciate the seamless syncing with other PayPal services and the ability to access transaction data, sales reports, and analytics in real-time. This feature empowers businesses to make informed decisions and track their performance.Competitive Pricing: PayPal Zettle offers transparent and competitive pricing structures for its services. Users appreciate the affordability and value for money, especially for small businesses and startups. Cons Limited Payment Options: While PayPal Zettle offers various payment methods, including card payments, there have been requests for additional options such as support for alternative payment systems or digital wallets. Review Source KA Kevin A. Factory Worker Automotive Used the software for: 2+ years ### "PayPal Here App Exceeds Expectations" May 19, 2020 4.0 They offer peace of mind by maintaining up to the minute payment tracking and notifications. This is especially useful if PayPal is your primary form of payment used by your customers for online businesses. As I mentioned earlier, if there is ever an issue the matter is handled with an experienced live representative in a timely and efficient manner. I think anyone who shops online should definitely give PayPal Here App a try and I assure you that it will not disappoint. Pros I love the various options that PayPal offers to its users. Not only does it allow my personal business to receive payments from anywhere and at any time, it also makes purchasing products through PayPal extremely easy and efficient. I use it for both my online business and as my main form of payment when shopping on websites. Nowadays most stores like Target, Wal-Mart and Best Buy accept PayPal and for a person who doesn't and has never had a credit card it is the best option for me. You can also use PayPal to send and receive money to your friends as long as they have their own PayPal account as well. This has come in handy for me personally many times when I was at a loss of what to gift those hard to shop for friends during the Christmas holiday season. By sending them cash through PayPal, I knew that they would be able to pick out their own gift online and very often on sale. Cons The customer service could be improved a little bit when it comes to trying to talk to someone about an issue you may be experiencing. I have only had to contact customer service once due to the delay I was experiencing concerning a refund that I was supposed to have received within 3 days. On the 4th day with no refund on sight I contacted their customer service department and was answered within an hour with their assurance that they would handle the refund within 24 hours. After verifying proof of the purchase I was awaiting a refund on, PayPal issued my refund less than 4 hours later with a truly sincere apology for the complication occurring in the first place. Review Source NL Nery L. Owner Apparel & Fashion Used the software for: 1-2 years ### "Easy to Use" July 18, 2021 4.0 Pros I like that PayPal here is easy to use and the set up is not very difficult. If you already have an existing PayPal account you can easily link the two and which makes things even easier. You can take pictures of your product, set prices, tax and discounts all from the app on your phone if you like. You can fine tune descriptions and other details on your PC if you choose too. The card reader is free and works well with my Android phone and all cards. I have never had an issue with the reader. Cons You cannot really keep tabs on your inventory or it is not as detailed. Review Source Lorena Q. Editora Used the software for: 2+ years ### "My best friend since I've been freelancing" July 6, 2018 5.0 Currently, almost all my payments for freelance work come through this medium, so without Paypal, I would have no money, basically. Pros Paypal's reach and the ability to receive payments from anyone quickly and easily is definitely its greatest advantage. In addition, notifications are always fast both by email and by the app, payments can be processed at any time from the smartphone, and its portability is an advantage for any freelancer or business. And, of course, the fact that it is one of the most widely used online payment methods. Cons The first thing they should try to correct is the unnecessary blocking of accounts. They're not only annoying and unexpected (any small action can lead to being blocked, in my case, a trip), but they also take a long time to solve the problem, the verification is absurdly slow and they don't give much support so the account is unusable during that time. The other thing I would like them to take into account is the users outside the USA (there are so many of us). Getting the money out of Paypal is very difficult because we can't receive the card, and half of the balance it goes away in commissions to make the currency changes or withdraw the dollars. Not to mention that the commissions for payments are one of the highest of these platforms. Review Source MO Mary O. President/Owner Retail Used the software for: 2+ years ### "PayPal Here is a One Stop Payment Center" August 30, 2019 5.0 Witn the Paypal here app, I have found that people are more likely to buy items if I offer Paypal here. People seem to trust the app because they know the name. It also makes my bookkeeping easier since so many of my online payments already go through Paypal. Pros I have to admit that when I first heard of the app, I was a little skeptical. Ok, maybe more like scared. I have been using Paypal for Payments since it first came on line and it's one thing to have someone use Paypal with an online purchase, get paid and ship your package and another to have someone use an app to pay and walk off with their purchase. All sorts of things went through my mind. Mostly, what if there's a glitch and I can't get my money. Well, this is one easy app to use and, at least from my experience, seems like something customers want. It makes paying much easier, adds it to my Paypal account and, at least with me, eliminates any need for a regular merchant account. My experience has also shown that the money goes right into my account and if there is a question about a charge that shows up on a customer's statement(usually it's someone who doesn't know that the name of my company.I use Paypal here at a lot of vintage and artists markets), Paypal quickly fixes the problem. I love the product and, like Paypal itself, has served me well over the years. I have looked at other payment options, but, at this point, I'm staying with Paypal here! Cons There really isn't anything I dislike about this product. It is extremely easy to use. I can't think of anything that I would change. I even like the shape of the scanner. Reason for choosing PayPal Point of Sale I like Paypal the company and trust the company. The app, when first presented, seemed like a good idea, but at first I wasn't sold. When I found how many people were will to use the app because it was associated with the Paypal name, I was sold. I don't think I will ever try another app like this one at this point. Review Source GM Gladys M. Self Employed Education Management Used the software for: 2+ years ### "PayPal Here - Easy Transactions on-the-go!" July 1, 2021 5.0 Pros The PayPal Here lets you safely process payments via credit cards, accepts touch-free payments, tracks your transactions and checkout from your smartphone/tablet. Cons Account holders are not able to immediately access their funds accessed from PayPal Here to their bank accounts. Review Source MH Mike H. Owner Alternative Medicine Used the software for: 1-2 years ### "Zettle - no need to pay extortionate rates for a PDQ machine any more." February 7, 2024 5.0 Really happy I made the decision to use Zettle. I was previously paying a lot for a PDQ machine which would often not get a signal or just time out. Pros It's small, neat, looks professional and works so well. Cons Nothing really. Once I got my wi-fi situation sorted out it works like a dream. Review Source Angela V. Owner Retail Used the software for: 6-12 months ### "Zettle Was a Godsend" May 8, 2024 5.0 Pros I no longer use Zettle but when I did it was everything it claims to be! It did everything from in store payments to online payments even On The Go payments! highly Recommend! Cons the price change was not a deal breaker but did factor into my change of POS Systems. Alternatives considered [Paycom](https://www.capterra.com/p/130949/Paycom/)[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[Weebly](https://www.capterra.com/p/246168/Weebly/) Review Source VR Verified Reviewer Owner/Headmaster Used the software for: 2+ years ### "We use this exclusively for credit card payments in our bakery" July 13, 2018 5.0 I am able to take payments anywhere as I can run them through my cell phone, and I don't have to pay an outrageous monthly payment for the "privilege" of using a dedicated credit card processing system. PLUS the money appears in my account immediately so I can use it right away if I need to. Pros I have been a Paypal user for 14 years and trust them. I like that the PayPal Here app allows me to take payments on my cell phone (or other mobile device) anywhere. I use this to accept credit card payments at my bakery and also for my other businesses as well. Unlike other mobile payment apps, the money appears in my account immediately (thanks, Paypal!) so I can use it that day to purchase supplies or whatever I need. And I'm not spending an arm and a leg each month for a credit card processing system. Cons The pros so greatly outweigh any possible cons that I can't really think of any. I suppose it is a bit of an annoyance to pay extra to key in a credit card that won't swipe correctly, but really it's just a petty annoyance, not really a con. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.