--- title: "PayPal Point of Sale Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is PayPal Point of Sale the right Point of Sale solution for you? Explore 2290 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/171165/PayPal-Here-app/reviews/" page_type: "reviews" language: "en" publication_date: "2026-11-01" --- PayPal Point of Sale 4.6 (2287) [View alternatives](https://www.capterra.com/p/171165/PayPal-Here-app/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated November 1st, 2026 # Reviews of PayPal Point of Sale Ease of use 4.6 Customer Service 4.3 ## Pros and Cons in Reviews EW Elizabeth W Finance teamAccounting, 2 - 10 employeesUsed the software for: 6-12 months. “We like being able to add folders of our products on the Point of Sale and having images of the products and we like being able to pull informative reports for the transactions.“ July 11, 2025 IC Ismael C Staffing ManagerHospitality, 11 - 50 employeesUsed the software for: 1-2 years. “Overall it was an expensive option in terms of rates and it was not ideal because each terminal showed sales reports without the ability to put a security lock on that function.“ November 27, 2024 NN Nick N OwnerTextiles, 11 - 50 employeesUsed the software for: 1-2 years. “I started using PayPal Zettle for my little shop and honestly it made taking payments way less stressful.“ May 13, 2025 IC Ismael C Staffing ManagerHospitality, 11 - 50 employeesUsed the software for: 1-2 years. “When handling large volumes sometimes we found our account limit had been hit for the day which we weren’t made aware of.“ November 27, 2024 AS Abhijeet S Customer Service and SupportMarketing and Advertising, Self-employedUsed the software for: 1-2 years. “Its user-friendly interface and versatile payment options make it easy for customers to pay, while robust analytics tools provide valuable insights for business growth. While fees and offline functionality pose minor challenges, overall, Zettle has been a game-changer for my business.“ February 20, 2024 EO Elvis O Audit AssociateAccounting, 11 - 50 employeesUsed the software for: 1-2 years. “The transaction fees which can add up over time especially for smaller transactions“ November 30, 2024 SR Sugiti R PharmacistPharmaceuticals, 2 - 10 employeesUsed the software for: 6-12 months. “This is a great way for small businesses to use other forms of payment to make it easier for the customers.“ February 19, 2025 MW Morgan W ElectricianConstruction, Self-employedUsed the software for: 1-2 years. “The only thing I dislike about Zettle is that payments are only transferred to my account once a week.“ February 22, 2025 ## Showing most helpful reviews Showing 1-25 of 2287 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Verified Reviewer Owner and Artistic Director Used the software for: 3-5 years ### "Good but not great" March 27, 2026 4.0 My experience is just okay. I just use the POS when I have to sell inventory not in my normal shop. It is only used for traveling or mobile sales. Pros Easy to set up and go. Inventory management. On the go POS. Payments are able to be transferred immediately. No monthly fee is a plus. Cons PayPal continues to change the reader and branding on the same product. Zettle was one. Every time the change the reader you have to buy a new one. Also I think the percentage could be better on transactions. Review Source R Reviewer JEFE POSTVENTA Used the software for: Less than 1 year ### "PAYPAL POINT OF SALE" February 11, 2026 5.0 Mi experiencia general ha sido bastante buena, aunque no perfecta. Entre los puntos positivos, destaco que es fácil de configurar, intuitivo de usar y muy práctico si ya trabajas con PayPal en línea, porque integra las ventas físicas y digitales en un solo lugar. También es cómodo para aceptar distintos métodos de pago sin procesos complicados. Pros Lo mejor de Paypal es la rapidez con la que podemos enviar dinero a otras personas y recibiendo el dinero en cuestión de segundos Cons Transferencias bancarias que pueden tardar varios días y Costos adicionales para retiros instantáneos. Review Source Kendrick N. OWNER Used the software for: 3-5 years ### "PayPal Pos. You'll love it😁" January 7, 2026 5.0 Love it, better than square, and I've had PayPal business for a few years now. One I found out that they have a pos and card reader, I was set. Pros Easy to set-up, discount of $50 off when you buy your first card reader. Reasonable fees. The pos I've been looking for Cons No cons to speak of. The process really was that simple. The price for the receipt printer could be lower though. Review Source Abbie F. Owner Used the software for: Less than 1 year ### "Decent Choice" November 27, 2025 5.0 Pros Ease of use. Love the features with QR codes and making it a quick scan for customers to purchase and buy. Cons Fees and sales from international accounts. It can be a lot more expensive with international currencies than others. Review Source R Reviewer Production Manager Used the software for: Less than 1 year ### "PayPal Zettle is great for transferring funds " April 9, 2025 4.0 Pros It is super fast and reliable for transferring funds. Cons Nothing at all. The software works seamlessly. Review Source Daniel R. Manager Used the software for: Less than 1 year ### "Established platform but expensive" January 21, 2025 1.0 Worked as a short term solution, however high fees and service level will make you look for alternatives. Pros Plenty of integration and iotions for API conmections. Great features for web servuces. Cons Extreme expensive fees and customer service level is not good. With one particular issue, failed to refund and sided with supplier without a logical explanation. Review Source R Reviewer Finance team Used the software for: Less than 1 year ### "Excellent and user friends point of sale software and equipment" July 14, 2025 5.0 Very good! We like being able to add folders of our products on the Point of Sale and having images of the products and we like being able to pull informative reports for the transactions. We also like that you can record cash sales too, not just card sales, giving you a complete picture. Pros We already had a PayPal account, so was great to have a product that we could link with it. We also like the easy to use overview of inventory and products, so you can easily keep track of sales and stock. Cons You have the option to send customer receipts, but need to add them to your database/customer list to store the information (such as names and emails) for data protection. We (our team) may need to explore this function as we might be missing something, but it feels like this process could be streamlined as adding customer details when you have a queue of customers feels like it takes perhaps a little longer than is comfortable for customers. Review Source R Reviewer Business owner Used the software for: 1-3 years ### "Great payment processor " May 12, 2025 5.0 Fairly easy to process payments via the tap to pay on the reader and the paypal zettle app. I like the app that you can save inventory. Pros How easy it is to process payments via bluetooth and phone. It processes payments fast and a nice compact size. Cons It us difficult to figure out if you can enter card or payment information manually. It seems like you should since a key pad. Review Source R Reviewer Assistant Manager Used the software for: 3-5 years ### "Smart and Mobile POS System" April 1, 2025 5.0 Overall, This is our daily POS system and it's still great and efficient Pros We collect payments with it through multiple payment methods. It offers quite good inventory management features Cons The high transaction fees and customer service's inability to respond the same day Review Source R Reviewer Owner Used the software for: 1-3 years ### "Decent setup" July 15, 2025 5.0 Pros Zettle gives us a ready-to-go software that’s super easy to use day to day. We take payments with the terminal and get a report and some links with other systems. Cons I feel like the reports are limited sometimes if you don’t plug it into other accounting apps properly. Review Source R Reviewer Owner Used the software for: 1-3 years ### "A comprehensive POS" April 14, 2025 5.0 Overall, I appreciate Zettle for providing easy and seamless POS solutions Pros I can collect payments and integrate it to PayPal for full management Cons I love it but its high and steep fees, especially for multiple terminals. Review Source R Reviewer Sales Representative Used the software for: Less than 1 year ### "Easy to use, works fine" May 9, 2025 4.0 PayPal Zettle is used in our small shop for payments and sometimes also for keeping track of some products we sell more often. Pros It’s simple to use and doesn’t take long to install, the card reader connects with the tablet and customers can pay quick without waiting too much. We also like that it goes directly with our PayPal account so we see the sales fast. Cons But there’s not so many options to organize the inventory or change settings for discounts and taxes, so sometimes we need to find workarounds or do it manually after the day. Review Source R Reviewer Owner Used the software for: 1-3 years ### "Zettle made selling easy for me" May 14, 2025 5.0 Pros I started using PayPal Zettle for my little shop and honestly it made taking payments way less stressful. The card reader connects fast and the app just works, I don’t have to think too much about it during busy moments. It’s clean and does what it should. Cons Also love how it goes straight to my PayPal, no weird delays or complications. Review Source R Reviewer Audit Associate Used the software for: 1-3 years ### "A Convenient, User Friendly Payment Solution For Business and Individuals" December 24, 2024 5.0 My overall experience has been positive since I haven't met any challenges usinf Pros PayPal Zettle's seamless integration with PayPal’s ecosystem. It's quick and easy to set up, and I can accept payments in various forms such as cards and mobile payments Cons The transaction fees which can add up over time especially for smaller transactions Review Source R Reviewer Treasurer/Secretary Used the software for: 3-5 years ### "Perfect for small to medium businesses" July 1, 2021 5.0 We are an animal rescue, and we hold adoption events both at our rescue and in other places (parking lots, pet stores, etc.). The biggest benefit of PayPal Here is the mobility - we can take payments anywhere, and can have multiple volunteers set up with the mobile app to do so. It's reasonably easy for new users to figure out, and also easy to correct mistakes that occur - refunding an incorrect amount is a simple two-click process, and it goes through quickly for the customer. Payments go through quickly, as do transfers to our business checking account. For me as the treasurer, the fact that the PayPal Here transactions go into our "standard" PayPal account is great. I can use the reports as generated by PayPal or download transactions to Excel or into QuickBooks to merge them into the overall reporting for the board. They're clearly marked so I know which are from PayPal Here vs. the donation button on our website so that I can correctly categorize the income quickly. Pros The best thing about PayPal Here is that it is 100% portable. We can process donations or adoption fees from our rescue, a pet store, a street fair - as long as we have a bar or two of signal, we can accept any major credit card. It also has a QR code option, so if the customer has the PayPal app or would prefer a 100% touchless transaction, we can generate that code and they can pay from their own phones rather than having to physically hand over a card. The readers are small and easy to tuck into a pocket, and have proven remarkably sturdy in spite of some pretty rough handling. (Literally had a puppy chew on one, and it still worked just fine afterward!) (Welcome to life in a rescue, y'all, puppy is gonna chew ANYTHING that falls out of a pocket into their enclosure...) Cons The card readers can be a bit fiddly, especially for folks with older model phones. The newer Bluetooth readers in particular are unusable by several of our authorized users who stubbornly cling to their ancient Androids (not PayPal's fault). To be fair this can easily be overcome by manually entering the card number, but the fees are considerably higher than when we are able to swipe the card or insert the chip into the reader. Review Source R Reviewer Sports Therapy Used the software for: Less than 1 year ### "I Zettle the dream " March 22, 2022 5.0 Really good experience, I love the product and the small device. It is easy to use and allows me to manage my payments easily and effectively. Pros Really good experience, I love the product and the small device. It is easy to use and allows me to manage my payments easily and effectively. It is a really quick and effective way of taking online payments and virtual payments from clients that have their debit/credit card but no cash. You can take the device with you wherever you go, as long as you have wifi / data you can accept payment. Cons It has a higher service charge than I would like for a small business like myself. I would appreciate a change in tarrif to reflect my sales / a start up company option for small start ups which will reduce tariff charges for service charges until you've made over a certain amount , then the tariff prices raise. Review Source R Reviewer Student Used the software for: 1-3 years ### "Best experience with PayPal Zettle" May 28, 2022 4.0 Overall, I appreciate using this program since it is so simple to go around all of my platforms, which are all connected to where I obtain all of my business information. It has truly been the best software. Pros With the Zettle card reader, small businesses may not only collect payments in person, but also handle sales, inventory, reporting, and payments. Cons Accounts can be frozen; multichannel sales are available; there is no offline mode.It could take up to two business days to get your funds. Customer service can be difficult to come by. Review Source R Reviewer Pharmacist Used the software for: Less than 1 year ### "The use of Paypal Zettle" February 25, 2025 5.0 It has been overall a great experience for both the staff and customers. Pros This is a great way for small businesses to use other forms of payment to make it easier for the customers. Cons There are no cons. If there was more marketing on this for the general public it would provide more info. Review Source R Reviewer Electrician Used the software for: 1-3 years ### "A very effective app for taking payments " February 24, 2025 5.0 Pros This app makes it so easy to take payments. The functions that get added every update are great. This app makes my small business run so smoothly. Keeping track of payments and invoices are also very simple and effective. Cons The only thing I dislike about Zettle is that payments are only transferred to my account once a week. This no longer effects me but at first it took some getting used to. Review Source R Reviewer Home service center Used the software for: Less than 1 year ### "Home service center " May 29, 2024 5.0 PayPal Zettle offers a streamlined and user-friendly platform for small businesses to accept payments. Its intuitive interface and range of features make it a convenient option for merchants. Additionally, its integration with PayPal provides added flexibility and security. Overall, it's a solid choice for businesses looking for a reliable point-of-sale solution. Pros What I like most about PayPal Zettle is its seamless integration with PayPal, offering a comprehensive ecosystem for managing payments both online and offline. The user-friendly interface, quick setup, and the ability to accept a wide range of payment methods enhance the overall experience for both businesses and customers. Additionally, the detailed analytics and reporting features provide valuable insights into sales performance, which is crucial for making informed business decisions. Cons One common complaint about PayPal Zettle is its fee structure, which some users find a bit steep compared to other payment processors. Review Source Martinus Ignorence G. Freelancer Used the software for: 1-3 years ### "Use PayPal Zettle to settle payments" January 5, 2023 5.0 The card handling charges are extremely low and the cash is in my record rapidly, even at end of the week! I can either keep the assets in my PayPal record and access them with my PayPal Zettle business charge, or I can move them to my back (or a blend of these). The assets are consistently in my bank the next work day. Likewise, it was quite possibly the most affordable arrangement out there to the extent that the equipment goes. Pros Acknowledges both chip and swipe capabilities with most perusers.Exchanges are made immediately, you simply need to pass the NFC chip inside the PayPal Zettle framework, and in a moment the exchange will be done and it will be displayed throughout the entire existence of the PayPal account enrolled in the POS. Cons Missing some functionalities: It doesn't function admirably when the phone signal is low, as in a huge metal structure. We truly battle with slow stacking or exchanges declining to go through. Review Source R Reviewer Physician - CEO Used the software for: 3-5 years ### "Not a good platform for health care providers" July 4, 2023 1.0 Terrrible. Do it their way or get lost. If you use Health Savings Account Cards as part of your practice, then this is NOT the company for you. They lock down my account every few weeks. I am a licensed primary care physician in the State of Oregon. They lock down my account regularly due to the clinic accepting Health Savings Account Cards (as do all doctors) which usually only have magnetic strips, not chips. Zettle readers are unable to process magnetic strips and can only ready chips. Magnetic strips require manual entry into Zettle. This locks down our account as Paypal assumes fraud. No matter how many times I call, send them copies of my medical and DEA license, and explain that I am a doctor and this is part of my practice - they continue every few weeks to lock up my money and threaten to further impede my business unless I clear up this presumed "fraudulent" activity. Their workaround is that I should log into Paypal manually every time a patient uses an HSA account and enter it into their online site. Since we use Zettle for inventory management including the inventory of controlled substances like testosterone pellets and RX injectables which is required by the DEA, that would NEVER work. Secondly, it is extra work for my front desk staff that is already hard-pressed to keep up with their workload and has people waiting to check in and out of the clinic. If you are in health care - stay away. This is NOT the company for you Pros I can't say that I really liked anything about Paypal. It is a pretty standard POS system but with the inability to track customers. Cons No ability to scan HSA cards which locks down your account for presumed "fraudulent" activity as these must be entered manually into Zettle especially if you are using Zettle to manage inventory. Their solution is to enter them into the Paypal screen online manually. This is rather hard when we use Zettle to manage inventory and track P&L on products. My staff is hard-pressed at the front desk to keep up as is and logging into their site every time we need to use an HSA is ludicrous and will completely ruin our inventory and P&L data. It happens every few weeks and then they ask you to "prove" your legitimacy as a business all over again. The fact that you sent them your DEA and medical license 30 days ago is seemingly lost on their staff. You are a pariah! They don't look at the notes and just cut you off all over again. Stay away from this company!!Also, no ability to tie sales to patients which is frustrating. Review Source R Reviewer Owner Used the software for: 3-5 years ### "PayPal Here, Now, and For a Long Time To Come" October 19, 2021 5.0 This app is ready on my iPhone and other mobile-capable devices whenever and wherever I need it. I have never had a failed transaction. Pros I like the simplicity and ease of use the best. It is so simple to use. It is a comfort to know that the app will be there and work whenever I need it. Cons So far, I have not had any negative experiences using this app. Everything is so simple to use. The term 'idiot-proof' comes to mind. Review Source R Reviewer Hairstylist Used the software for: 1-3 years ### "Zettle is ok but not for PayPal working capital! " February 20, 2024 4.0 The zettle POS is ok. The first one stopped working after a week so I had to wait for a replacement. As far as PayPal goes, the credit card processing and deposits are quick and easy and you have a lot of options. However, overall, I have to give them a zero because of the bait and switch. Pros Ease of use and deposit speed. The handheld payment terminal connects to my phone via Bluetooth. I just opene the zettle app on my phone, put in the items or charges and the customer uses a small keypad to pay using tap or chip (it doesn't have a magstrip reader tho). Cons We do not like the fact that we feel like it was a bait and switch when it comes to the PayPal-iZettle and PayPal's working capital loans. As told to, we used the platform over one year and met the income amount by almost double but could not get the working capital loan. For two years now PayPal has been giving a run-around about this issue saying PayPal doesn't recognize the zettle pos sales as a sale it can deduct payment from but they are working hard to have a fix very soon. As of today, after many calls, the still have not fixed the issue so I feel I was lured in by promise of a working capital loan if I met certain requirements, then I did everything right and boom, bait and switch, no loan for zettle users. Review Source R Reviewer Administration Used the software for: 3-5 years ### "PayPal Zettle Avaliation" January 6, 2023 5.0 I don't have much to complain about the process because it made available everything I was looking for in the process Pros I liked the ease of use and also the service in relation to doubts, providing agility for every process that is available Cons In some moments, a little delay in responses just needs to improve the result time or reduce the time Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.