# PayPal Point of Sale Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is PayPal Point of Sale the right Point of Sale solution for you? Explore 2290 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/171165/PayPal-Here-app/reviews --- PayPal Point of Sale 4.6 (2290) [View alternatives](https://www.capterra.com/p/171165/PayPal-Here-app/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of PayPal Point of Sale Ease of use 4.6 Customer Service 4.3 ## Pros and Cons in Reviews EW Elizabeth W Finance teamAccounting, 2 - 10 employeesUsed the software for: 6-12 months. “We like being able to add folders of our products on the Point of Sale and having images of the products and we like being able to pull informative reports for the transactions.“ July 11, 2025 IC Ismael C Staffing ManagerHospitality, 11 - 50 employeesUsed the software for: 1-2 years. “Overall it was an expensive option in terms of rates and it was not ideal because each terminal showed sales reports without the ability to put a security lock on that function.“ November 27, 2024 NN Nick N OwnerTextiles, 11 - 50 employeesUsed the software for: 1-2 years. “I started using PayPal Zettle for my little shop and honestly it made taking payments way less stressful.“ May 13, 2025 IC Ismael C Staffing ManagerHospitality, 11 - 50 employeesUsed the software for: 1-2 years. “When handling large volumes sometimes we found our account limit had been hit for the day which we weren’t made aware of.“ November 27, 2024 OS Ofori S Good healthHealth, Wellness and Fitness, Self-employedUsed the software for: More than 2 years. “Users find it convenient to sync their PayPal Zettle services with other PayPal offerings, enabling seamless access to transaction data, sales reports, and real-time analytics.“ June 16, 2023 AB Abigail B Physician - CEOHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years. “No ability to scan HSA cards which locks down your account for presumed "fraudulent" activity as these must be entered manually into Zettle especially if you are using Zettle to manage inventory. “ July 2, 2023 OS Ofori S Good healthHealth, Wellness and Fitness, Self-employedUsed the software for: More than 2 years. “Users appreciate the seamless syncing with other PayPal services and the ability to access transaction data, sales reports, and analytics in real-time.“ June 16, 2023 EO Elvis O Audit AssociateAccounting, 11 - 50 employeesUsed the software for: 1-2 years. “The transaction fees which can add up over time especially for smaller transactions“ November 30, 2024 ## Showing most helpful reviews Showing 1-25 of 2290 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Joshua K. Owner Retail Used the software for: 2+ years ### "Quickest Way to Accept Payment with Cards" December 25, 2019 4.0 PayPal Here makes it super simple to accept payment from my customers. I like that it's linked directly to my PayPal account and that funds are available immediately. Before I started using PayPal Here, I would have customers ask to Cash.app me funds or send them via Venmo. The downside to this was that it wasn't necessarily professional and I had to wait for funds to be transferred to my bank account. Pros PayPal Here is by far the quickest way to accept payment from customers with credit/debit cards. I'm particularly referring to the speed in which funds are available for spending. It's very simple to swipe the customer's card or enter their payment information and then almost instantly have access to those funds. I the earlier days of PayPal Here, I was one of the fortunate people that received a free card reader. This came in handy as all I had to do was plug it into my iPad and simply swipe the customer's card. The app is somewhat customizable, too. For example, you can specify whether or not you want to require a customer's signature for certain purchase amounts. Also, the app integrates with PayPal Inventory Management as an added convenience if desired. Cons The only thing I really dislike about the app is the fact that I am charged a higher percentage on the fee if I manually input the customer's credit/debit card information as opposed to just swiping their card. Sometimes I feel that this is an unfair thing - especially in cases where the customer's card is not properly reading when swiped in the card reader. Lastly, PayPal no longer provides free card readers (unless you're a new user). So, if you need a new, updated card reader you'll have to pay for it. Alternatives considered [Stripe](https://www.capterra.com/p/123889/Stripe/) Reason for choosing PayPal Point of Sale I already had a PayPal account, so PayPal Here definitely was the easiest way to go. Review Source EW Elizabeth W. Finance team Accounting Used the software for: 6-12 months ### "Excellent and user friends point of sale software and equipment" July 11, 2025 5.0 Very good! We like being able to add folders of our products on the Point of Sale and having images of the products and we like being able to pull informative reports for the transactions. We also like that you can record cash sales too, not just card sales, giving you a complete picture. Pros We already had a PayPal account, so was great to have a product that we could link with it. We also like the easy to use overview of inventory and products, so you can easily keep track of sales and stock. Cons You have the option to send customer receipts, but need to add them to your database/customer list to store the information (such as names and emails) for data protection. We (our team) may need to explore this function as we might be missing something, but it feels like this process could be streamlined as adding customer details when you have a queue of customers feels like it takes perhaps a little longer than is comfortable for customers. Alternatives considered [SumUp](https://www.capterra.com/p/170673/SumUp-Air/)[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Reason for choosing PayPal Point of Sale Because we already had a PayPal account, so the Zettle card readers and POS system could be linked directly to the account. We also found the fees were the most competitive overall at the time of our research. Review Source DR Daniel R. Manager Design Used the software for: 6-12 months ### "Established platform but expensive" January 18, 2025 1.0 Worked as a short term solution, however high fees and service level will make you look for alternatives. Pros Plenty of integration and iotions for API conmections. Great features for web servuces. Cons Extreme expensive fees and customer service level is not good. With one particular issue, failed to refund and sided with supplier without a logical explanation. Alternatives considered [Stripe](https://www.capterra.com/p/123889/Stripe/)[takepayments](https://www.capterra.com/p/10027255/takepayments/) Reason for choosing PayPal Point of Sale Seemed a quicker imolementarion at the time and trusted the brand more Review Source KN Kendrick N. OWNER Food & Beverages Used the software for: 2+ years ### "PayPal Pos. You'll love it😁" January 4, 2026 5.0 Love it, better than square, and I've had PayPal business for a few years now. One I found out that they have a pos and card reader, I was set. Pros Easy to set-up, discount of $50 off when you buy your first card reader. Reasonable fees. The pos I've been looking for Cons No cons to speak of. The process really was that simple. The price for the receipt printer could be lower though. Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Constantly shutting down my account for inactivity. Bums. Review Source CC Chermaine C. Business owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Great payment processor " May 10, 2025 5.0 Fairly easy to process payments via the tap to pay on the reader and the paypal zettle app. I like the app that you can save inventory. Pros How easy it is to process payments via bluetooth and phone. It processes payments fast and a nice compact size. Cons It us difficult to figure out if you can enter card or payment information manually. It seems like you should since a key pad. Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) The other paypal payment software was discontinued. Review Source IC Ismael C. Staffing Manager Hospitality Used the software for: 1-2 years ### "Not an ideal option" November 27, 2024 3.0 Overall it was an expensive option in terms of rates and it was not ideal because each terminal showed sales reports without the ability to put a security lock on that function. Pros Very quick and easy to set up. Anybody can do this to start taking payments in a non complicated way. Cons When handling large volumes sometimes we found our account limit had been hit for the day which we weren’t made aware of. All terminals showed key sales information without ability to hide that data. Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Reason for choosing PayPal Point of Sale Zettle was the quickest and most easy for set up at the time and they provided us with lots of free terminals to keep Review Source Carol M. Museum Store Manager Museums and Institutions Used the software for: 1-2 years ### "It was Great- until they made one little change" January 23, 2023 4.0 I needed a quick fix when they were phasing out our version of Quickbooks POS and we wanted something a little more flexible. After spending nearly a month looking for a new system we settled on this one, price is right, processing fees aren't bad, reporting was adequate enough to get by and we expected/hoped that it would get better the longer it was in use in the US, I was very wrong. The 'features' they've added have been mostly useless. Pros It's free, it's by PayPal so you can trust it and the price can't be beat Cons I've let a lot of things slide because it's free, but now that they transfer EVERY credit card transaction to my PayPal account it's terrible to try to reconcile in Quickbooks. The reporting is truly terrible and the customer service is basically non-existent. Try to even find the help section on the PayPal site. It's like they bought and make money off this thing, but don't actually want to support it. Alternatives considered [Lightspeed Restaurant](https://www.capterra.com/p/211849/Lightspeed-Resturant/) Reason for choosing PayPal Point of Sale It checked enough boxes for us to make the switch Review Source JT Joseph T. Assistant Manager Retail Used the software for: 2+ years ### "Smart and Mobile POS System" March 30, 2025 5.0 Overall, This is our daily POS system and it's still great and efficient Pros We collect payments with it through multiple payment methods. It offers quite good inventory management features Cons The high transaction fees and customer service's inability to respond the same day Review Source JM Jason M. Owner Retail Used the software for: 1-2 years ### "A comprehensive POS" April 10, 2025 5.0 Overall, I appreciate Zettle for providing easy and seamless POS solutions Pros I can collect payments and integrate it to PayPal for full management Cons I love it but its high and steep fees, especially for multiple terminals. Review Source SM Sandra M. Owner Food & Beverages Used the software for: 1-2 years ### "Decent setup" July 14, 2025 5.0 Pros Zettle gives us a ready-to-go software that’s super easy to use day to day. We take payments with the terminal and get a report and some links with other systems. Cons I feel like the reports are limited sometimes if you don’t plug it into other accounting apps properly. Review Source RW Robert W. Owner operator Food Production Used the software for: Less than 6 months ### "Great credit card software " December 14, 2024 5.0 Has been a wonderful addition to my companies glad i switched over to them Pros Super easy to get paid by customers! Simple and easy app to use Cons At first was a challenge to figure out how to use it with out a reader Switched from [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) Square became very unreliable and was increasing rates Review Source AB Autumn B. Owner Arts and Crafts Used the software for: 6-12 months ### "Great for small businesses " November 16, 2024 4.0 Satisfied overall with the service, great for small businesses Pros Contactless payments, no monthly fees, fairly easy setup Cons Transaction fees and limited customization Alternatives considered [Shopify POS](https://www.capterra.com/p/205337/Shopify-POS/) Reason for choosing PayPal Point of Sale Great customer support, easy setup, no monthly charges Switched from [PayPal Checkout](https://www.capterra.com/p/10008504/PayPal-Checkout/) Because PayPal made the switch so it was necessary to continue using Review Source PM Phoebe M. Sports Therapy Health, Wellness and Fitness Used the software for: 6-12 months ### "I Zettle the dream " March 17, 2022 5.0 Really good experience, I love the product and the small device. It is easy to use and allows me to manage my payments easily and effectively. Pros Really good experience, I love the product and the small device. It is easy to use and allows me to manage my payments easily and effectively. It is a really quick and effective way of taking online payments and virtual payments from clients that have their debit/credit card but no cash. You can take the device with you wherever you go, as long as you have wifi / data you can accept payment. Cons It has a higher service charge than I would like for a small business like myself. I would appreciate a change in tarrif to reflect my sales / a start up company option for small start ups which will reduce tariff charges for service charges until you've made over a certain amount , then the tariff prices raise. Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Reason for choosing PayPal Point of Sale I preferred the design and shape of the device, also I was recommended by a friend to go with Izettle instead of square. Review Source LS Lindokuhle S. Student Construction Used the software for: 1-2 years ### "Best experience with PayPal Zettle" May 25, 2022 4.0 Overall, I appreciate using this program since it is so simple to go around all of my platforms, which are all connected to where I obtain all of my business information. It has truly been the best software. Pros With the Zettle card reader, small businesses may not only collect payments in person, but also handle sales, inventory, reporting, and payments. Cons Accounts can be frozen; multichannel sales are available; there is no offline mode.It could take up to two business days to get your funds. Customer service can be difficult to come by. Switched from [Shopify](https://www.capterra.com/p/83891/Shopify/) I wanted to explore other apps and the charges were low Review Source DJ Dwight J. Owner Retail Used the software for: 6-12 months ### "Paypal Zettle business" May 22, 2025 4.0 Much love with my experience, you did a good job with the service of Paypal Zettle. Keep it up. Keep me posted when you upgrade. Pros I can take it on the go and track my inventory and also accept different payments. This is amazing, much love. Cons Little bit concern about the transaction fees. Not much im worried about or least things i dont like. Review Source SO Sunny O. VP of marketing Food & Beverages Used the software for: Less than 6 months ### "Perfect for non tipping businesses " November 24, 2024 4.0 It was okay. Had a little issue purchasing at discount for the first device but eventually resolved. Pros Simple design. Long lasting battery. Quick set up. Cons Tipping flow… it asks people to tip before tapping the card. Is contrary to the norm and does not promote tipping. Review Source MU Marcos U. Shop foreman Automotive Used the software for: Less than 6 months ### "Streamlining sales and inventory even while you're awake" May 15, 2024 5.0 When we install the people zero it was free. As we get a long way you realize that there's more product and software to update and so forward. We begin to buy these many different softwares to keep up with our inventory or management. Everything money they kept us experience has been easy. Fast learning and it keeps you on track Pros They keep track of all the products inside your store and outside the store doesn't matter what anybody says. All you have to do is look at the data and honesty is kept within you and your boys and you make money Cons Can't believe it's so free. Hopefully it's still doing great years from now. Are they improve? I know there's more room for improvement as far as I know. Love it! Reason for choosing PayPal Point of Sale At the moment it was free. Not much to do. Customer service is on point to help us get set up. PayPal has been big name so far around as far as I'm concerned around here. Great to have your company looks good. Also people attracted to to this product. I guess that's why I chose Review Source Antonio G. Exec. Management Consulting Used the software for: 2+ years ### "PayPal here (Zelle" August 17, 2021 4.0 The description of our experience using PayPal here is exemplary, appreciated and exceedingly efficient, cost-effective, and easy to use and because of the efficiency of Paypal Here we have not once required use support. The interfacing properties of Paypal here have allowed us to navigate smoothly, efficiently, and without any problems whatsoever. If and when a question needs answering, the Paypal website has an extensive list to garner the required answers. Pros It does not get any easier than PayPal here to facilitate payments from clientele for our company. The ease of the compilation of information is required for us to track expenditures and income. This allows for comparisons to our own systems to identify and ensure the accuracy of both of the aforementioned. And if a client may already possess a PayPal account, payment is relatively immediate and there is never any need for additional requirements or information from the client. Expediency and efficiency are expected by our clientele and this system allows it to be an integral part of the expectations of our clientele. Cons Not any discernible cons with the possible exception it cannot integrate possibly with WooCommerce. Reason for choosing PayPal Point of Sale For the reasons stated herein. Cost-effective, ease of usage, numerous and high-quality integral services with the system. Review Source MIG Martinus Ignorence G. Freelancer Marketing and Advertising Used the software for: 1-2 years ### "Use PayPal Zettle to settle payments" December 28, 2022 5.0 The card handling charges are extremely low and the cash is in my record rapidly, even at end of the week! I can either keep the assets in my PayPal record and access them with my PayPal Zettle business charge, or I can move them to my back (or a blend of these). The assets are consistently in my bank the next work day. Likewise, it was quite possibly the most affordable arrangement out there to the extent that the equipment goes. Pros Acknowledges both chip and swipe capabilities with most perusers.Exchanges are made immediately, you simply need to pass the NFC chip inside the PayPal Zettle framework, and in a moment the exchange will be done and it will be displayed throughout the entire existence of the PayPal account enrolled in the POS. Cons Missing some functionalities: It doesn't function admirably when the phone signal is low, as in a huge metal structure. We truly battle with slow stacking or exchanges declining to go through. Review Source AB Abigail B. Physician - CEO Health, Wellness and Fitness Used the software for: 2+ years ### "Not a good platform for health care providers" July 2, 2023 1.0 Terrrible. Do it their way or get lost. If you use Health Savings Account Cards as part of your practice, then this is NOT the company for you. They lock down my account every few weeks. I am a licensed primary care physician in the State of Oregon. They lock down my account regularly due to the clinic accepting Health Savings Account Cards (as do all doctors) which usually only have magnetic strips, not chips. Zettle readers are unable to process magnetic strips and can only ready chips. Magnetic strips require manual entry into Zettle. This locks down our account as Paypal assumes fraud. No matter how many times I call, send them copies of my medical and DEA license, and explain that I am a doctor and this is part of my practice - they continue every few weeks to lock up my money and threaten to further impede my business unless I clear up this presumed "fraudulent" activity. Their workaround is that I should log into Paypal manually every time a patient uses an HSA account and enter it into their online site. Since we use Zettle for inventory management including the inventory of controlled substances like testosterone pellets and RX injectables which is required by the DEA, that would NEVER work. Secondly, it is extra work for my front desk staff that is already hard-pressed to keep up with their workload and has people waiting to check in and out of the clinic. If you are in health care - stay away. This is NOT the company for you Pros I can't say that I really liked anything about Paypal. It is a pretty standard POS system but with the inability to track customers. Cons No ability to scan HSA cards which locks down your account for presumed "fraudulent" activity as these must be entered manually into Zettle especially if you are using Zettle to manage inventory. Their solution is to enter them into the Paypal screen online manually. This is rather hard when we use Zettle to manage inventory and track P&L on products. My staff is hard-pressed at the front desk to keep up as is and logging into their site every time we need to use an HSA is ludicrous and will completely ruin our inventory and P&L data. It happens every few weeks and then they ask you to "prove" your legitimacy as a business all over again. The fact that you sent them your DEA and medical license 30 days ago is seemingly lost on their staff. You are a pariah! They don't look at the notes and just cut you off all over again. Stay away from this company!!Also, no ability to tie sales to patients which is frustrating. Review Source Billy W. M. Owner Entertainment Used the software for: 2+ years ### "PayPal Here, Now, and For a Long Time To Come" October 14, 2021 5.0 This app is ready on my iPhone and other mobile-capable devices whenever and wherever I need it. I have never had a failed transaction. Pros I like the simplicity and ease of use the best. It is so simple to use. It is a comfort to know that the app will be there and work whenever I need it. Cons So far, I have not had any negative experiences using this app. Everything is so simple to use. The term 'idiot-proof' comes to mind. Review Source RG Ricky G. Hairstylist Cosmetics Used the software for: 1-2 years ### "Zettle is ok but not for PayPal working capital! " February 19, 2024 4.0 The zettle POS is ok. The first one stopped working after a week so I had to wait for a replacement. As far as PayPal goes, the credit card processing and deposits are quick and easy and you have a lot of options. However, overall, I have to give them a zero because of the bait and switch. Pros Ease of use and deposit speed. The handheld payment terminal connects to my phone via Bluetooth. I just opene the zettle app on my phone, put in the items or charges and the customer uses a small keypad to pay using tap or chip (it doesn't have a magstrip reader tho). Cons We do not like the fact that we feel like it was a bait and switch when it comes to the PayPal-iZettle and PayPal's working capital loans. As told to, we used the platform over one year and met the income amount by almost double but could not get the working capital loan. For two years now PayPal has been giving a run-around about this issue saying PayPal doesn't recognize the zettle pos sales as a sale it can deduct payment from but they are working hard to have a fix very soon. As of today, after many calls, the still have not fixed the issue so I feel I was lured in by promise of a working capital loan if I met certain requirements, then I did everything right and boom, bait and switch, no loan for zettle users. Review Source AP Adriana P. Administration Individual & Family Services Used the software for: 2+ years ### "PayPal Zettle Avaliation" December 20, 2022 5.0 I don't have much to complain about the process because it made available everything I was looking for in the process Pros I liked the ease of use and also the service in relation to doubts, providing agility for every process that is available Cons In some moments, a little delay in responses just needs to improve the result time or reduce the time Reason for choosing PayPal Point of Sale there is no other Review Source JP Juliette P. CEO Apparel & Fashion Used the software for: 2+ years ### "Zettle is our payment device for our 2 showrooms" May 28, 2022 5.0 Zettle is the easiest way to receive mobile payments; the only thing is that the percentage taken on the sales is quite high but for a start it is perfect. Pros It is very easy to add products on Zettle, and to make payments with it as long as you have wifi and your phone. It is quick for the customers, and reassuring. It is also very easy to extract the data from the app. Cons Sometimes on my phone I can't find a product that has been created in the app, for some reason... It is also impossible to customize the VAT rate on a specific product. It is also not very easy to find back the transaction of customers that want to have a refund. Review Source Bruno A. Ingeniero Electromecanico Industrial Automation Used the software for: 2+ years ### "The best service to buy and sell safely and quickly." August 6, 2022 5.0 Now we are providing services to our clients who are foreigners, they pay us through this platform safely, quickly and with low commissions. The benefits offered by Paypal Zettle are security, speed, trust, privacy. The important thing is that anyone who is starting their business can use this tool. Pros This tool is very good and above all safe, it allows you to pay for purchases abroad quickly and safely. It gives you all the benefits and charges you a small commission accessible to everyone. The tool is easy to use, as simple as creating an account and starting to manage your payments and expenses. The tool has been easy to integrate as we use it on a daily basis for our foreign clients who pay us for the service we provide. Cons Paypal Zettle is going excellent, so far I am satisfied with all the payments and purchases I have made. The tool is easy to use in all its aspects, the integration to our business processes has been very well accepted by our clients, since it is easier to process payments for both our clients and my company. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.