--- title: "PayPal Point of Sale Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is PayPal Point of Sale the right Point of Sale solution for you? Explore 2290 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/171165/PayPal-Here-app/reviews/" page_type: "reviews" language: "en" --- PayPal Point of Sale 4.6 (2290) [View alternatives](https://www.capterra.com/p/171165/PayPal-Here-app/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 4th, 2026 # Reviews of PayPal Point of Sale Ease of use 4.6 Customer Service 4.3 ## Pros and Cons in Reviews EW Elizabeth W Finance teamAccounting, 2 - 10 employeesUsed the software for: 6-12 months. “We like being able to add folders of our products on the Point of Sale and having images of the products and we like being able to pull informative reports for the transactions.“ July 11, 2025 IC Ismael C Staffing ManagerHospitality, 11 - 50 employeesUsed the software for: 1-2 years. “Overall it was an expensive option in terms of rates and it was not ideal because each terminal showed sales reports without the ability to put a security lock on that function.“ November 27, 2024 NN Nick N OwnerTextiles, 11 - 50 employeesUsed the software for: 1-2 years. “I started using PayPal Zettle for my little shop and honestly it made taking payments way less stressful.“ May 13, 2025 IC Ismael C Staffing ManagerHospitality, 11 - 50 employeesUsed the software for: 1-2 years. “When handling large volumes sometimes we found our account limit had been hit for the day which we weren’t made aware of.“ November 27, 2024 AS Abhijeet S Customer Service and SupportMarketing and Advertising, Self-employedUsed the software for: 1-2 years. “Its user-friendly interface and versatile payment options make it easy for customers to pay, while robust analytics tools provide valuable insights for business growth. While fees and offline functionality pose minor challenges, overall, Zettle has been a game-changer for my business.“ February 20, 2024 EO Elvis O Audit AssociateAccounting, 11 - 50 employeesUsed the software for: 1-2 years. “The transaction fees which can add up over time especially for smaller transactions“ November 30, 2024 SR Sugiti R PharmacistPharmaceuticals, 2 - 10 employeesUsed the software for: 6-12 months. “This is a great way for small businesses to use other forms of payment to make it easier for the customers.“ February 19, 2025 MW Morgan W ElectricianConstruction, Self-employedUsed the software for: 1-2 years. “The only thing I dislike about Zettle is that payments are only transferred to my account once a week.“ February 22, 2025 ## Showing most helpful reviews Showing 1-25 of 2290 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Olalekan O. Production Manager Entertainment Used the software for: 6-12 months ### "PayPal Zettle is great for transferring funds " April 4, 2025 4.0 Pros It is super fast and reliable for transferring funds. Cons Nothing at all. The software works seamlessly. Review Source KN Kendrick N. OWNER Food & Beverages Used the software for: 2+ years ### "PayPal Pos. You'll love it😁" January 4, 2026 5.0 Love it, better than square, and I've had PayPal business for a few years now. One I found out that they have a pos and card reader, I was set. Pros Easy to set-up, discount of $50 off when you buy your first card reader. Reasonable fees. The pos I've been looking for Cons No cons to speak of. The process really was that simple. The price for the receipt printer could be lower though. Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Constantly shutting down my account for inactivity. Bums. Review Source DR Daniel R. Manager Design Used the software for: 6-12 months ### "Established platform but expensive" January 18, 2025 1.0 Worked as a short term solution, however high fees and service level will make you look for alternatives. Pros Plenty of integration and iotions for API conmections. Great features for web servuces. Cons Extreme expensive fees and customer service level is not good. With one particular issue, failed to refund and sided with supplier without a logical explanation. Alternatives considered [Stripe](https://www.capterra.com/p/123889/Stripe/)[takepayments](https://www.capterra.com/p/10027255/takepayments/) Reason for choosing PayPal Point of Sale Seemed a quicker imolementarion at the time and trusted the brand more Review Source EW Elizabeth W. Finance team Accounting Used the software for: 6-12 months ### "Excellent and user friends point of sale software and equipment" July 11, 2025 5.0 Very good! We like being able to add folders of our products on the Point of Sale and having images of the products and we like being able to pull informative reports for the transactions. We also like that you can record cash sales too, not just card sales, giving you a complete picture. Pros We already had a PayPal account, so was great to have a product that we could link with it. We also like the easy to use overview of inventory and products, so you can easily keep track of sales and stock. Cons You have the option to send customer receipts, but need to add them to your database/customer list to store the information (such as names and emails) for data protection. We (our team) may need to explore this function as we might be missing something, but it feels like this process could be streamlined as adding customer details when you have a queue of customers feels like it takes perhaps a little longer than is comfortable for customers. Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Reason for choosing PayPal Point of Sale Because we already had a PayPal account, so the Zettle card readers and POS system could be linked directly to the account. We also found the fees were the most competitive overall at the time of our research. Review Source CC Chermaine C. Business owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Great payment processor " May 10, 2025 5.0 Fairly easy to process payments via the tap to pay on the reader and the paypal zettle app. I like the app that you can save inventory. Pros How easy it is to process payments via bluetooth and phone. It processes payments fast and a nice compact size. Cons It us difficult to figure out if you can enter card or payment information manually. It seems like you should since a key pad. Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) The other paypal payment software was discontinued. Review Source JT Joseph T. Assistant Manager Retail Used the software for: 2+ years ### "Smart and Mobile POS System" March 30, 2025 5.0 Overall, This is our daily POS system and it's still great and efficient Pros We collect payments with it through multiple payment methods. It offers quite good inventory management features Cons The high transaction fees and customer service's inability to respond the same day Review Source SM Sandra M. Owner Food & Beverages Used the software for: 1-2 years ### "Decent setup" July 14, 2025 5.0 Pros Zettle gives us a ready-to-go software that’s super easy to use day to day. We take payments with the terminal and get a report and some links with other systems. Cons I feel like the reports are limited sometimes if you don’t plug it into other accounting apps properly. Review Source JM Jason M. Owner Retail Used the software for: 1-2 years ### "A comprehensive POS" April 10, 2025 5.0 Overall, I appreciate Zettle for providing easy and seamless POS solutions Pros I can collect payments and integrate it to PayPal for full management Cons I love it but its high and steep fees, especially for multiple terminals. Review Source RF Robert F. Sales Representative Food & Beverages Used the software for: 6-12 months ### "Easy to use, works fine" May 8, 2025 4.0 PayPal Zettle is used in our small shop for payments and sometimes also for keeping track of some products we sell more often. Pros It’s simple to use and doesn’t take long to install, the card reader connects with the tablet and customers can pay quick without waiting too much. We also like that it goes directly with our PayPal account so we see the sales fast. Cons But there’s not so many options to organize the inventory or change settings for discounts and taxes, so sometimes we need to find workarounds or do it manually after the day. Review Source NN Nick N. Owner Textiles Used the software for: 1-2 years ### "Zettle made selling easy for me" May 13, 2025 5.0 Pros I started using PayPal Zettle for my little shop and honestly it made taking payments way less stressful. The card reader connects fast and the app just works, I don’t have to think too much about it during busy moments. It’s clean and does what it should. Cons Also love how it goes straight to my PayPal, no weird delays or complications. Review Source AB Autumn B. Owner Arts and Crafts Used the software for: 6-12 months ### "Great for small businesses " November 16, 2024 4.0 Satisfied overall with the service, great for small businesses Pros Contactless payments, no monthly fees, fairly easy setup Cons Transaction fees and limited customization Alternatives considered [Shopify POS](https://www.capterra.com/p/205337/Shopify-POS/) Reason for choosing PayPal Point of Sale Great customer support, easy setup, no monthly charges Switched from [PayPal Checkout](https://www.capterra.com/p/10008504/PayPal-Checkout/) Because PayPal made the switch so it was necessary to continue using Review Source TG Tama G. Treasurer/Secretary Veterinary Used the software for: 2+ years ### "Perfect for small to medium businesses" June 30, 2021 5.0 We are an animal rescue, and we hold adoption events both at our rescue and in other places (parking lots, pet stores, etc.). The biggest benefit of PayPal Here is the mobility - we can take payments anywhere, and can have multiple volunteers set up with the mobile app to do so. It's reasonably easy for new users to figure out, and also easy to correct mistakes that occur - refunding an incorrect amount is a simple two-click process, and it goes through quickly for the customer. Payments go through quickly, as do transfers to our business checking account. For me as the treasurer, the fact that the PayPal Here transactions go into our "standard" PayPal account is great. I can use the reports as generated by PayPal or download transactions to Excel or into QuickBooks to merge them into the overall reporting for the board. They're clearly marked so I know which are from PayPal Here vs. the donation button on our website so that I can correctly categorize the income quickly. Pros The best thing about PayPal Here is that it is 100% portable. We can process donations or adoption fees from our rescue, a pet store, a street fair - as long as we have a bar or two of signal, we can accept any major credit card. It also has a QR code option, so if the customer has the PayPal app or would prefer a 100% touchless transaction, we can generate that code and they can pay from their own phones rather than having to physically hand over a card. The readers are small and easy to tuck into a pocket, and have proven remarkably sturdy in spite of some pretty rough handling. (Literally had a puppy chew on one, and it still worked just fine afterward!) (Welcome to life in a rescue, y'all, puppy is gonna chew ANYTHING that falls out of a pocket into their enclosure...) Cons The card readers can be a bit fiddly, especially for folks with older model phones. The newer Bluetooth readers in particular are unusable by several of our authorized users who stubbornly cling to their ancient Androids (not PayPal's fault). To be fair this can easily be overcome by manually entering the card number, but the fees are considerably higher than when we are able to swipe the card or insert the chip into the reader. Alternatives considered [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) Reason for choosing PayPal Point of Sale The fees were more reasonable for us as a nonprofit, and the seamless integration with our existing PayPal account was a big plus for us. It was also a more familiar interface for our users, and at the time had better options for setting up individual user access so that we could have some people who could only take payments, others who can process both payments and refunds, and admins who can see full balances, make transfers, etc. Review Source SpE Sans prenom E. Paypal zettle Banking Used the software for: 1-2 years ### "Paypal zettle easy to use." June 9, 2022 4.0 With Paypal zettle, personnel management could be ensured, the problems of funds and stock could be managed and controlled. The clientele has increased thanks to the multiple means of payment available to us and this limits the distance between partners. Pros What I liked about this software is that it is easy to use premium, and it accepts all means of payment, the personnel management is impeccable. Cons Not much ! Just that it's a bit cheaper. But not everyone knows how to use it. Alternatives considered [Finicity](https://www.capterra.com/p/236810/Finicity/) Reason for choosing PayPal Point of Sale I chose Paypal zettle because with it all means of payment are accepted and the satisfaction is total. Review Source VS Verna S. Owner Consumer Goods Used the software for: 1-2 years ### "Don't Settle, Get PayPal Zettle!" June 22, 2023 5.0 Overall, PayPal Zettle has improved our payment processing and we highly recommend it to other small businesses who are looking for a POS solution. Pros Zettle is a replacement and an improvement to the old PayPal Here. Zettle allows me to accept more types of payments, has same day availability of funds in our business PayPal account and has been a game changer for my business, especially processing payments at pop-up markets.In addition to the many payments accepted (Visa, MC, AMEX, Discover, ApplePay, GooglePay, VenMo, etc), Zettle makes accounting simple by automatically creating daily sales reports of each employee and providing the ability to keep track of inventory. Paypal has done a great job creating Zettle POS and app. Cons There's not much to dislike about Zettle, but I will say, our biggest challenge was getting acclimated to a new system after using PayPal Here for years. That said, the learning curve was not that difficult. Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Reason for choosing PayPal Point of Sale Because I had used PayPal Here previously, I decided to stay with PayPal and try Zettle. Review Source SS Suraj S. IT Customer Service analyst Consumer Services Used the software for: Less than 6 months ### "My review on PayPal Zettle @surajsingh" April 9, 2023 4.0 It think as far an I know subsequent to utilizing this application for over 5 months, there is no issues with the installments through my versatile which is the fundamental component it doesn't put me down. I haven't explored this application much yet with my own utilization and experience, I can express that in the terms of installment there's no issue. About different highlights, I simply happened to use payment processing and inventory management,, which are likewise agreeable as I would prefer. Pros As I expressed above in the item appraising, the most preferred highlights for me is payment processing and inventory management. It's not difficult to set up and utilize, the security capability is great and it's basically impossible that one can hack or break my data which is likewise a protected component to have and confided in highlights. On the off chance that my side business is running any business, I do every one of the exchanges from it and the admittance to deals reports and examination to acquire bits of knowledge for my business execution is smooth. Cons The most un-thing about this application is, it messes up some time which is somewhat irritating and the client is support is delayed to reaction and the timing for them to answer to my interests is generally sluggish which postponed my goal term. Other than that, it's a decent application to have in your sleeves. Switched from [GPayments](https://www.capterra.com/p/214555/GPayments/) GPayments app is slow and it always held my request to process the payments 10 out of 2-3 times. Review Source MW Morgan W. Electrician Construction Used the software for: 1-2 years ### "A very effective app for taking payments " February 22, 2025 5.0 Pros This app makes it so easy to take payments. The functions that get added every update are great. This app makes my small business run so smoothly. Keeping track of payments and invoices are also very simple and effective. Cons The only thing I dislike about Zettle is that payments are only transferred to my account once a week. This no longer effects me but at first it took some getting used to. Review Source EM Elvis M. Customer service Consumer Services Used the software for: 6-12 months ### "Paypal zettle review " February 7, 2025 4.0 I enjoy using PayPal because of the fast transactions Pros The software is user friendly and its not too complicated. Cons Paypal zettle should start using local platforms like in Botswana,for example orange money and My zaka Review Source RB RUKSANA B. Home service center Alternative Dispute Resolution Used the software for: 6-12 months ### "Home service center " May 25, 2024 5.0 PayPal Zettle offers a streamlined and user-friendly platform for small businesses to accept payments. Its intuitive interface and range of features make it a convenient option for merchants. Additionally, its integration with PayPal provides added flexibility and security. Overall, it's a solid choice for businesses looking for a reliable point-of-sale solution. Pros What I like most about PayPal Zettle is its seamless integration with PayPal, offering a comprehensive ecosystem for managing payments both online and offline. The user-friendly interface, quick setup, and the ability to accept a wide range of payment methods enhance the overall experience for both businesses and customers. Additionally, the detailed analytics and reporting features provide valuable insights into sales performance, which is crucial for making informed business decisions. Cons One common complaint about PayPal Zettle is its fee structure, which some users find a bit steep compared to other payment processors. Review Source KO Kayla O. Welder Construction Used the software for: Less than 6 months ### "Paypal Zettle- When it comes to your finances don't Settle; Zettle!!!" February 17, 2022 5.0 Paypal Zettle has been a real joy to use and extremely beneficial when keeping track of inventory and pos. This software has made employee training a breeze, which has also cut down on many expenses. Paypal Zette is a must own for any small business owner. Pros I love how easy and quick I can train new employees to use the software as well as all the features to help me stay informed with staff and sales performance. Cons I'd prefer to have all payments go into a different account rather than my Paypal account, and some of the fees are more than I'd like to pay but overall this is a great software to use. Reason for choosing PayPal Point of Sale Paypal Zette offered the most useful features pertaining to my company and was the easiest to teach employees. Review Source PZ Pierrette Z. Commerce et finance Capital Markets Used the software for: 6-12 months ### "PayPal Zettle all in one" April 11, 2023 5.0 My self-employed experience is pretty good. Payments are coming in well, although sometimes it takes a little while..I tell myself that with the cryptography payment system, it will be fine, also, all the advantages and disadvantages will be mentioned on the mode of use of PayPal and Zettle. THANKS. Pros The many collection methods, both in the presence of the customer and remotely, the low start-up costs and the certification of the free application, make Zettle and PayPal an attractive solution for small and medium-sized businesses and for the self-employed .April 11. 2023. Cons Negative reviews from PayPal and Zettle usually stem from ignorance and non-compliance with the rules. Too bad for those who feel victimized. Simply improve your knowledge online and you will be satisfied. Reason for choosing PayPal Point of Sale am just satisfied with my need for online payment security and transparency Review Source KA Kevin A. Factory Worker Automotive Used the software for: 2+ years ### "PayPal Here App Exceeds Expectations" May 19, 2020 4.0 They offer peace of mind by maintaining up to the minute payment tracking and notifications. This is especially useful if PayPal is your primary form of payment used by your customers for online businesses. As I mentioned earlier, if there is ever an issue the matter is handled with an experienced live representative in a timely and efficient manner. I think anyone who shops online should definitely give PayPal Here App a try and I assure you that it will not disappoint. Pros I love the various options that PayPal offers to its users. Not only does it allow my personal business to receive payments from anywhere and at any time, it also makes purchasing products through PayPal extremely easy and efficient. I use it for both my online business and as my main form of payment when shopping on websites. Nowadays most stores like Target, Wal-Mart and Best Buy accept PayPal and for a person who doesn't and has never had a credit card it is the best option for me. You can also use PayPal to send and receive money to your friends as long as they have their own PayPal account as well. This has come in handy for me personally many times when I was at a loss of what to gift those hard to shop for friends during the Christmas holiday season. By sending them cash through PayPal, I knew that they would be able to pick out their own gift online and very often on sale. Cons The customer service could be improved a little bit when it comes to trying to talk to someone about an issue you may be experiencing. I have only had to contact customer service once due to the delay I was experiencing concerning a refund that I was supposed to have received within 3 days. On the 4th day with no refund on sight I contacted their customer service department and was answered within an hour with their assurance that they would handle the refund within 24 hours. After verifying proof of the purchase I was awaiting a refund on, PayPal issued my refund less than 4 hours later with a truly sincere apology for the complication occurring in the first place. Review Source NL Nery L. Owner Apparel & Fashion Used the software for: 1-2 years ### "Easy to Use" July 18, 2021 4.0 Pros I like that PayPal here is easy to use and the set up is not very difficult. If you already have an existing PayPal account you can easily link the two and which makes things even easier. You can take pictures of your product, set prices, tax and discounts all from the app on your phone if you like. You can fine tune descriptions and other details on your PC if you choose too. The card reader is free and works well with my Android phone and all cards. I have never had an issue with the reader. Cons You cannot really keep tabs on your inventory or it is not as detailed. Review Source Lorena Q. Editora Used the software for: 2+ years ### "My best friend since I've been freelancing" July 6, 2018 5.0 Currently, almost all my payments for freelance work come through this medium, so without Paypal, I would have no money, basically. Pros Paypal's reach and the ability to receive payments from anyone quickly and easily is definitely its greatest advantage. In addition, notifications are always fast both by email and by the app, payments can be processed at any time from the smartphone, and its portability is an advantage for any freelancer or business. And, of course, the fact that it is one of the most widely used online payment methods. Cons The first thing they should try to correct is the unnecessary blocking of accounts. They're not only annoying and unexpected (any small action can lead to being blocked, in my case, a trip), but they also take a long time to solve the problem, the verification is absurdly slow and they don't give much support so the account is unusable during that time. The other thing I would like them to take into account is the users outside the USA (there are so many of us). Getting the money out of Paypal is very difficult because we can't receive the card, and half of the balance it goes away in commissions to make the currency changes or withdraw the dollars. Not to mention that the commissions for payments are one of the highest of these platforms. Review Source AS Abhijeet S. Customer Service and Support Marketing and Advertising Used the software for: 1-2 years ### "PayPal Zettle Review " February 20, 2024 5.0 As a small business owner, PayPal Zettle has transformed the way I handle transactions. Its user-friendly interface and versatile payment options make it easy for customers to pay, while robust analytics tools provide valuable insights for business growth. While fees and offline functionality pose minor challenges, overall, Zettle has been a game-changer for my business. Highly recommended. Pros User-Friendly Interface: PayPal Zettle offers a remarkably intuitive interface, making it easy for small business owners to set up and start accepting payments swiftly. The platform's simplicity ensures that even those with minimal technical expertise can navigate and utilize its features effectively. Cons Limited International Availability: Although PayPal Zettle has expanded its presence globally, its availability in certain regions may still be limited. Businesses operating in areas where Zettle is not yet widely available may need to explore alternative payment solutions to cater to their customer base effectively. Review Source MH Mike H. Owner Alternative Medicine Used the software for: 1-2 years ### "Zettle - no need to pay extortionate rates for a PDQ machine any more." February 7, 2024 5.0 Really happy I made the decision to use Zettle. I was previously paying a lot for a PDQ machine which would often not get a signal or just time out. Pros It's small, neat, looks professional and works so well. Cons Nothing really. Once I got my wi-fi situation sorted out it works like a dream. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.