--- title: "PayPal Point of Sale Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is PayPal Point of Sale the right Point of Sale solution for you? Explore 2290 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/171165/PayPal-Here-app/reviews/" page_type: "reviews" language: "en" --- PayPal Point of Sale 4.6 (2290) [View alternatives](https://www.capterra.com/p/171165/PayPal-Here-app/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 3rd, 2026 # Reviews of PayPal Point of Sale Ease of use 4.6 Customer Service 4.3 ## Pros and Cons in Reviews EW Elizabeth W Finance teamAccounting, 2 - 10 employeesUsed the software for: 6-12 months. “We like being able to add folders of our products on the Point of Sale and having images of the products and we like being able to pull informative reports for the transactions.“ July 11, 2025 IC Ismael C Staffing ManagerHospitality, 11 - 50 employeesUsed the software for: 1-2 years. “Overall it was an expensive option in terms of rates and it was not ideal because each terminal showed sales reports without the ability to put a security lock on that function.“ November 27, 2024 NN Nick N OwnerTextiles, 11 - 50 employeesUsed the software for: 1-2 years. “I started using PayPal Zettle for my little shop and honestly it made taking payments way less stressful.“ May 13, 2025 IC Ismael C Staffing ManagerHospitality, 11 - 50 employeesUsed the software for: 1-2 years. “When handling large volumes sometimes we found our account limit had been hit for the day which we weren’t made aware of.“ November 27, 2024 AS Abhijeet S Customer Service and SupportMarketing and Advertising, Self-employedUsed the software for: 1-2 years. “Its user-friendly interface and versatile payment options make it easy for customers to pay, while robust analytics tools provide valuable insights for business growth. While fees and offline functionality pose minor challenges, overall, Zettle has been a game-changer for my business.“ February 20, 2024 EO Elvis O Audit AssociateAccounting, 11 - 50 employeesUsed the software for: 1-2 years. “The transaction fees which can add up over time especially for smaller transactions“ November 30, 2024 SR Sugiti R PharmacistPharmaceuticals, 2 - 10 employeesUsed the software for: 6-12 months. “This is a great way for small businesses to use other forms of payment to make it easier for the customers.“ February 19, 2025 MW Morgan W ElectricianConstruction, Self-employedUsed the software for: 1-2 years. “The only thing I dislike about Zettle is that payments are only transferred to my account once a week.“ February 22, 2025 ## Showing most helpful reviews Showing 1-25 of 2290 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Olalekan O. Production Manager Entertainment Used the software for: 6-12 months ### "PayPal Zettle is great for transferring funds " April 4, 2025 4.0 Pros It is super fast and reliable for transferring funds. Cons Nothing at all. The software works seamlessly. Review Source EW Elizabeth W. Finance team Accounting Used the software for: 6-12 months ### "Excellent and user friends point of sale software and equipment" July 11, 2025 5.0 Very good! We like being able to add folders of our products on the Point of Sale and having images of the products and we like being able to pull informative reports for the transactions. We also like that you can record cash sales too, not just card sales, giving you a complete picture. Pros We already had a PayPal account, so was great to have a product that we could link with it. We also like the easy to use overview of inventory and products, so you can easily keep track of sales and stock. Cons You have the option to send customer receipts, but need to add them to your database/customer list to store the information (such as names and emails) for data protection. We (our team) may need to explore this function as we might be missing something, but it feels like this process could be streamlined as adding customer details when you have a queue of customers feels like it takes perhaps a little longer than is comfortable for customers. Alternatives considered [SumUp](https://www.capterra.com/p/170673/SumUp-Air/)[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Reason for choosing PayPal Point of Sale Because we already had a PayPal account, so the Zettle card readers and POS system could be linked directly to the account. We also found the fees were the most competitive overall at the time of our research. Review Source DR Daniel R. Manager Design Used the software for: 6-12 months ### "Established platform but expensive" January 18, 2025 1.0 Worked as a short term solution, however high fees and service level will make you look for alternatives. Pros Plenty of integration and iotions for API conmections. Great features for web servuces. Cons Extreme expensive fees and customer service level is not good. With one particular issue, failed to refund and sided with supplier without a logical explanation. Alternatives considered [Stripe](https://www.capterra.com/p/123889/Stripe/)[takepayments](https://www.capterra.com/p/10027255/takepayments/) Reason for choosing PayPal Point of Sale Seemed a quicker imolementarion at the time and trusted the brand more Review Source KN Kendrick N. OWNER Food & Beverages Used the software for: 2+ years ### "PayPal Pos. You'll love it😁" January 4, 2026 5.0 Love it, better than square, and I've had PayPal business for a few years now. One I found out that they have a pos and card reader, I was set. Pros Easy to set-up, discount of $50 off when you buy your first card reader. Reasonable fees. The pos I've been looking for Cons No cons to speak of. The process really was that simple. The price for the receipt printer could be lower though. Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Constantly shutting down my account for inactivity. Bums. Review Source CC Chermaine C. Business owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Great payment processor " May 10, 2025 5.0 Fairly easy to process payments via the tap to pay on the reader and the paypal zettle app. I like the app that you can save inventory. Pros How easy it is to process payments via bluetooth and phone. It processes payments fast and a nice compact size. Cons It us difficult to figure out if you can enter card or payment information manually. It seems like you should since a key pad. Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) The other paypal payment software was discontinued. Review Source JT Joseph T. Assistant Manager Retail Used the software for: 2+ years ### "Smart and Mobile POS System" March 30, 2025 5.0 Overall, This is our daily POS system and it's still great and efficient Pros We collect payments with it through multiple payment methods. It offers quite good inventory management features Cons The high transaction fees and customer service's inability to respond the same day Review Source JM Jason M. Owner Retail Used the software for: 1-2 years ### "A comprehensive POS" April 10, 2025 5.0 Overall, I appreciate Zettle for providing easy and seamless POS solutions Pros I can collect payments and integrate it to PayPal for full management Cons I love it but its high and steep fees, especially for multiple terminals. Review Source SM Sandra M. Owner Food & Beverages Used the software for: 1-2 years ### "Decent setup" July 14, 2025 5.0 Pros Zettle gives us a ready-to-go software that’s super easy to use day to day. We take payments with the terminal and get a report and some links with other systems. Cons I feel like the reports are limited sometimes if you don’t plug it into other accounting apps properly. Review Source RF Robert F. Sales Representative Food & Beverages Used the software for: 6-12 months ### "Easy to use, works fine" May 8, 2025 4.0 PayPal Zettle is used in our small shop for payments and sometimes also for keeping track of some products we sell more often. Pros It’s simple to use and doesn’t take long to install, the card reader connects with the tablet and customers can pay quick without waiting too much. We also like that it goes directly with our PayPal account so we see the sales fast. Cons But there’s not so many options to organize the inventory or change settings for discounts and taxes, so sometimes we need to find workarounds or do it manually after the day. Review Source MHE Michael Herbert E. Furniture Salesperson Retail Used the software for: 2+ years ### "streamline your sales proces" February 11, 2025 4.0 This is because PayPal Zettle is very easy to use and has very bright and stylish user interface Pros It is also very easy to find your way around, and the very colorful and stylish design makes the experience more exciting Cons the transaction fees are relatively high, which may be a turn off especially for frequent users Review Source RW Robert W. Owner operator Food Production Used the software for: Less than 6 months ### "Great credit card software " December 14, 2024 5.0 Has been a wonderful addition to my companies glad i switched over to them Pros Super easy to get paid by customers! Simple and easy app to use Cons At first was a challenge to figure out how to use it with out a reader Switched from [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) Square became very unreliable and was increasing rates Review Source LS Lindokuhle S. Student Construction Used the software for: 1-2 years ### "Best experience with PayPal Zettle" May 25, 2022 4.0 Overall, I appreciate using this program since it is so simple to go around all of my platforms, which are all connected to where I obtain all of my business information. It has truly been the best software. Pros With the Zettle card reader, small businesses may not only collect payments in person, but also handle sales, inventory, reporting, and payments. Cons Accounts can be frozen; multichannel sales are available; there is no offline mode.It could take up to two business days to get your funds. Customer service can be difficult to come by. Switched from [Shopify](https://www.capterra.com/p/83891/Shopify/) I wanted to explore other apps and the charges were low Review Source MW Morgan W. Electrician Construction Used the software for: 1-2 years ### "A very effective app for taking payments " February 22, 2025 5.0 Pros This app makes it so easy to take payments. The functions that get added every update are great. This app makes my small business run so smoothly. Keeping track of payments and invoices are also very simple and effective. Cons The only thing I dislike about Zettle is that payments are only transferred to my account once a week. This no longer effects me but at first it took some getting used to. Review Source AF Abbie F. Owner Sports Used the software for: Less than 6 months ### "Decent Choice" July 14, 2025 5.0 Pros Ease of use. Love the features with QR codes and making it a quick scan for customers to purchase and buy. Cons Fees and sales from international accounts. It can be a lot more expensive with international currencies than others. Review Source NS Nicole S. Sales Manager Consumer Goods Used the software for: Less than 6 months ### "We highly recommend Zettle! " October 6, 2024 5.0 PayPal Zettle has allowed us to manage SKU numbers, payments, and inventory at our small business. Pros PayPal zettle has been great for our brick and mortar store Cons We don't have any complaints at all about this software. Review Source VR Verified Reviewer NURSE Hospital & Health Care Used the software for: 6-12 months ### "PAYPAL PROS AND CONS" June 1, 2021 5.0 My overall experience with PayPal, the anxiety over online shopping is taking away because i know my money is protected and it makes my online shopping and earning effortless, but,with that said I'm still trying to figure out how to transfer money,without being charged on both ends. would definitely recommend this site to anyone who shops online or conducts their businesses online. PayPal has to remember some of us were not born with a cell phone,some of us had black and white 2 channels tv's with rabbit ears for static. Pros VERY EASY TO SET UP ONCE YOU UNDERSTAND WHAT TO DO.WHEN THERE IS A DEPOSIT IN YOUR ACCOUNT,YOU ARE NOTIFIED IMMEDIATELYTHEY DO NOT HASSLE YOU AT ALL. YOUR MONEY IS SAFE AND ITS A FANTASTIC APP FOR PEOPLE WHO WANT TO MAKE EXTRA INCOME AND HAVE A SECURE WAY OF IT BEING PROTECTED MORE SO IF YOU ARE DOING ONLINE SHOPPING,IF YOU DO NOT RECEIVE YOUR PRODUCT IN A REASONABLE TIME FRAME THEY TAKE ACTION TO GET YOUR MONEY BACK,BECAUSE THEY SECURE YOUR MONEY AND I WOULD GO SO FAR AS TO SAY ' BETTER THAN SOME WELL KNOWN BANKS". Cons AH,CONS.THE ONLY PROBLEM I HAVE WITH PAYPAL IS TRYING TO TRANSFER MONEY TO OTHER CARD OR EVEN BACK TO MY OWN PRIMARY BANK ACCOUNT THAT I HAVE LINKED PAYPAL WITH. THIS SITE HAS THE POTENTIAL TO BECOME AS BIG AS OTHER NATIONAL BANKS,ONCE THEY DECIDE TO MAKE IT MORE COMFORTABLE FOR THE GENERATION THAT WAS NOT BORN INTO THE COMPUTER ERA. Review Source JF Jonathan F. Manager Retail Used the software for: 2+ years ### "PayPal Here? Good, or Bad?" September 17, 2021 5.0 My overall experience with PayPal Here has been quite pleasant, however with everything there is always slight problems. Pros What I like most about this software? I like how simple it is, I like how its designed-looks very clean and sleek, I like that I can add smaller accounts onto my account for employees, and make it so they have limited access to certain parts of the app (financials, reports, etc.) Cons I dislike the loading time and lag this software has every once in awhile.. Or the minimal bugs that appear.. But once again, few and in between. Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[Clover](https://www.capterra.com/p/226864/Clover/) Review Source FV Fabian V. Civil Engineer Construction Used the software for: 1-2 years ### "Get rid of ties and tortuous banking procedures, just use PayPal Zettle" April 12, 2022 5.0 The experience with PayPal Zettle SoftWare has been satisfactory, we have increased our sales and expanded our field of action, time, economic and human resources have been optimized, it has been a magnificent investment since with it many inconveniences that we had with it have been solved. the recession caused by the Covid19 pandemic, with this tool we have fulfilled our sales program without any problem. Pros It is worth the investment of this tool, it is an easy-to-use system, it allows you to have an inventory control with photographic history or barcode or as you best decide, in addition to having your income secure without counting on the cumbersome methods of the traditional financial systems to carry out your transactions, saving time and money, you can customize the processes in an orderly manner at the time of billing, the most important thing is that you have control all the time in each process, you have the support and technical backing of the service of attention to the client of the creators of this important SoftWare, that take care of all the needs and doubts of their clients. I HIGHLY RECOMMEND IT. Cons If we start to analyze this system in relation to others with similar characteristics and functionality, the PayPal Zettle SoftWare has certain things that do not even reach the point of disqualification, the inconveniences that arise are solved with a brief chat with the customer service and it is solved immediately, it is what we have verified in our company. Review Source MIG Martinus Ignorence G. Freelancer Marketing and Advertising Used the software for: 1-2 years ### "Use PayPal Zettle to settle payments" December 28, 2022 5.0 The card handling charges are extremely low and the cash is in my record rapidly, even at end of the week! I can either keep the assets in my PayPal record and access them with my PayPal Zettle business charge, or I can move them to my back (or a blend of these). The assets are consistently in my bank the next work day. Likewise, it was quite possibly the most affordable arrangement out there to the extent that the equipment goes. Pros Acknowledges both chip and swipe capabilities with most perusers.Exchanges are made immediately, you simply need to pass the NFC chip inside the PayPal Zettle framework, and in a moment the exchange will be done and it will be displayed throughout the entire existence of the PayPal account enrolled in the POS. Cons Missing some functionalities: It doesn't function admirably when the phone signal is low, as in a huge metal structure. We truly battle with slow stacking or exchanges declining to go through. Review Source AB Abigail B. Physician - CEO Health, Wellness and Fitness Used the software for: 2+ years ### "Not a good platform for health care providers" July 2, 2023 1.0 Terrrible. Do it their way or get lost. If you use Health Savings Account Cards as part of your practice, then this is NOT the company for you. They lock down my account every few weeks. I am a licensed primary care physician in the State of Oregon. They lock down my account regularly due to the clinic accepting Health Savings Account Cards (as do all doctors) which usually only have magnetic strips, not chips. Zettle readers are unable to process magnetic strips and can only ready chips. Magnetic strips require manual entry into Zettle. This locks down our account as Paypal assumes fraud. No matter how many times I call, send them copies of my medical and DEA license, and explain that I am a doctor and this is part of my practice - they continue every few weeks to lock up my money and threaten to further impede my business unless I clear up this presumed "fraudulent" activity. Their workaround is that I should log into Paypal manually every time a patient uses an HSA account and enter it into their online site. Since we use Zettle for inventory management including the inventory of controlled substances like testosterone pellets and RX injectables which is required by the DEA, that would NEVER work. Secondly, it is extra work for my front desk staff that is already hard-pressed to keep up with their workload and has people waiting to check in and out of the clinic. If you are in health care - stay away. This is NOT the company for you Pros I can't say that I really liked anything about Paypal. It is a pretty standard POS system but with the inability to track customers. Cons No ability to scan HSA cards which locks down your account for presumed "fraudulent" activity as these must be entered manually into Zettle especially if you are using Zettle to manage inventory. Their solution is to enter them into the Paypal screen online manually. This is rather hard when we use Zettle to manage inventory and track P&L on products. My staff is hard-pressed at the front desk to keep up as is and logging into their site every time we need to use an HSA is ludicrous and will completely ruin our inventory and P&L data. It happens every few weeks and then they ask you to "prove" your legitimacy as a business all over again. The fact that you sent them your DEA and medical license 30 days ago is seemingly lost on their staff. You are a pariah! They don't look at the notes and just cut you off all over again. Stay away from this company!!Also, no ability to tie sales to patients which is frustrating. Review Source Billy W. M. Owner Entertainment Used the software for: 2+ years ### "PayPal Here, Now, and For a Long Time To Come" October 14, 2021 5.0 This app is ready on my iPhone and other mobile-capable devices whenever and wherever I need it. I have never had a failed transaction. Pros I like the simplicity and ease of use the best. It is so simple to use. It is a comfort to know that the app will be there and work whenever I need it. Cons So far, I have not had any negative experiences using this app. Everything is so simple to use. The term 'idiot-proof' comes to mind. Review Source RG Ricky G. Hairstylist Cosmetics Used the software for: 1-2 years ### "Zettle is ok but not for PayPal working capital! " February 19, 2024 4.0 The zettle POS is ok. The first one stopped working after a week so I had to wait for a replacement. As far as PayPal goes, the credit card processing and deposits are quick and easy and you have a lot of options. However, overall, I have to give them a zero because of the bait and switch. Pros Ease of use and deposit speed. The handheld payment terminal connects to my phone via Bluetooth. I just opene the zettle app on my phone, put in the items or charges and the customer uses a small keypad to pay using tap or chip (it doesn't have a magstrip reader tho). Cons We do not like the fact that we feel like it was a bait and switch when it comes to the PayPal-iZettle and PayPal's working capital loans. As told to, we used the platform over one year and met the income amount by almost double but could not get the working capital loan. For two years now PayPal has been giving a run-around about this issue saying PayPal doesn't recognize the zettle pos sales as a sale it can deduct payment from but they are working hard to have a fix very soon. As of today, after many calls, the still have not fixed the issue so I feel I was lured in by promise of a working capital loan if I met certain requirements, then I did everything right and boom, bait and switch, no loan for zettle users. Review Source AP Adriana P. Administration Individual & Family Services Used the software for: 2+ years ### "PayPal Zettle Avaliation" December 20, 2022 5.0 I don't have much to complain about the process because it made available everything I was looking for in the process Pros I liked the ease of use and also the service in relation to doubts, providing agility for every process that is available Cons In some moments, a little delay in responses just needs to improve the result time or reduce the time Reason for choosing PayPal Point of Sale there is no other Review Source JP Juliette P. CEO Apparel & Fashion Used the software for: 2+ years ### "Zettle is our payment device for our 2 showrooms" May 28, 2022 5.0 Zettle is the easiest way to receive mobile payments; the only thing is that the percentage taken on the sales is quite high but for a start it is perfect. Pros It is very easy to add products on Zettle, and to make payments with it as long as you have wifi and your phone. It is quick for the customers, and reassuring. It is also very easy to extract the data from the app. Cons Sometimes on my phone I can't find a product that has been created in the app, for some reason... It is also impossible to customize the VAT rate on a specific product. It is also not very easy to find back the transaction of customers that want to have a refund. Review Source Bruno A. Ingeniero Electromecanico Industrial Automation Used the software for: 2+ years ### "The best service to buy and sell safely and quickly." August 6, 2022 5.0 Now we are providing services to our clients who are foreigners, they pay us through this platform safely, quickly and with low commissions. The benefits offered by Paypal Zettle are security, speed, trust, privacy. The important thing is that anyone who is starting their business can use this tool. Pros This tool is very good and above all safe, it allows you to pay for purchases abroad quickly and safely. It gives you all the benefits and charges you a small commission accessible to everyone. The tool is easy to use, as simple as creating an account and starting to manage your payments and expenses. The tool has been easy to integrate as we use it on a daily basis for our foreign clients who pay us for the service we provide. Cons Paypal Zettle is going excellent, so far I am satisfied with all the payments and purchases I have made. The tool is easy to use in all its aspects, the integration to our business processes has been very well accepted by our clients, since it is easier to process payments for both our clients and my company. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.