--- title: "Naverisk Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Naverisk Software - reviews, pricing plans, popular comparisons to other Remote Support products and more." source_url: "https://www.capterra.com/p/171182/Naverisk-RMM-PSA/" page_type: "product" language: "en" --- # Naverisk Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Naverisk ## What is Naverisk? Designed specifically for managed service providers (MSPs) and IT professionals, Naverisk comes fully equipped with built-in helpdesk and ticketing. Additionally, you can create tickets manually or automatically and set default agreement and billing parameters. Multiple technicians can track time and information against a single ticket. Unlike other PSA vendors in the market, the web-based ticketing components of Naverisk are built from the ground up within the product. ## What is Naverisk used for? [Remote Support](https://www.capterra.com/remote-support-software/)[Remote Monitoring and Management](https://www.capterra.com/remote-monitoring-and-management-software/)[Server Monitoring](https://www.capterra.com/server-monitoring-software/) Top alternative Featured Overall rating Based on 97 user reviews Reviews sentiment Positive 96% Neutral 4% Negative 0% Starting price $110 Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... - ITSM / 2025 - Managed Service Providers (MSP) / 2025 - Network Monitoring / 2025 - Patch Management / 2025 - Professional Services Automation / 2025 - Remote Monitoring and Management / 2025 - Server Management / 2025 - Server Monitoring / 2025 Our "Best of" badge program showcases products with the highest ratings... Do you work for Naverisk?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://flowingly.io/&name=Naverisk) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Naverisk 4.8 (97) VS. [4.9 (238)](https://www.capterra.com/p/180609/Action1-RMM/reviews/) Starting Price $110 Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (97) Ease Of Use 4.8 (11,614) Value For Money 4.8 (91) Value For Money 4.9 (8,215) Customer Service 4.8 (92) Customer Service 4.8 (7,507) ## Naverisk alternatives [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) [4.6 (11,631)](https://www.capterra.com/p/194565/TeamViewer/reviews/) Starting price $24.90 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/) [4.7 (1,462)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) Starting price $480.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Slack](https://www.capterra.com/p/135003/Slack/) [4.7 (24,159)](https://www.capterra.com/p/135003/Slack/reviews/) Starting price $8.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Supremo Remote Desktop](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/) [4.7 (447)](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/171182/Naverisk-RMM-PSA/alternatives/) ## FAQs about Naverisk Overview ### What problems does Naverisk solve? Naverisk solves fragmented IT management, slow issue response, and limited endpoint visibility by combining real-time monitoring, remote access, patching, scripting, ticketing, and reporting in one platform. MSPs, IT service desks, and technical support teams use it to manage more devices with fewer technicians, reduce downtime, and keep client systems secure and updated. Answer based on 43 reviews Overview ### Which roles and teams benefit most from Naverisk? Naverisk is most used by IT service teams, technical support staff, and managed service providers that need remote monitoring, patch management, alerting, and endpoint troubleshooting. Business owners, directors, and C-suite leaders benefit from centralized visibility into client environments, operational efficiency, security oversight, and service delivery performance. Answer based on 97 reviews Talk to an expert ### More questions? Ask our experts Overview ### What company size and industries is Naverisk built for? Naverisk is for MSPs and IT departments, with 96% of reviewers from small businesses and Information Technology and Services leading at 63%. It also serves Computer & Network Security at 10% and Information Services at 6%, while midsize businesses represent 3% and enterprises 1%. Answer based on 97 reviews Features and Usability ### What are the key features of Naverisk? Naverisk includes core RMM features like real-time monitoring, remote control, patch management, asset management, and ticket management. Reviewers also highlight differentiators such as scripting, scheduler automation, SNMP-based network monitoring, and multi-client management, with dashboards and alerts supporting centralized visibility across devices, servers, and customer environments. Answer based on 43 reviews Limitations ### Does Naverisk have bugs or reliability issues? Naverisk delivers solid day-to-day reliability for many IT service providers, but bug and update quality feedback is mixed. Many teams describe it as stable and improving, with responsive support, while others report release-related issues, agent update problems, custom view breakage, and waiting for fixes in later versions. Answer based on 18 reviews Integrations ### Which third-party tools and platforms does Naverisk integrate with? Naverisk integrates with Splashtop, Splashtop Remote Support, Autotask PSA, Bitdefender GravityZone, Xero, and Acronis Cyber Backup. Official catalog listings also show ConnectWise PSA, QuickBooks Online Advanced, ScreenConnect, TeamViewer ONE, Zendesk Suite, and e-automate, covering remote support, PSA, accounting, backup, and help desk use cases. Answer based on 26 reviews Getting Started and Support ### What training and onboarding options does Naverisk offer? Naverisk provides videos as a training option for teams getting started. These videos can support self-paced learning and serve as a reference for setup steps, product features, and basic workflows. No other training formats are confirmed in the catalog data. Answer based on 6 reviews Getting Started and Support ### What customer support options does Naverisk offer, and how do users rate the experience? Naverisk offers email/help desk, FAQ/forum, a knowledge base, and phone support. Users often describe support as responsive, helpful, and quick to answer, with strong onboarding and training. Some reviewers mention communication gaps, language limitations, and occasional frustration with issue handling or product reliability. Answer based on 48 reviews Features and Usability ### How well does Naverisk handle client monitoring? Naverisk handles client monitoring well for MSPs and IT teams that need centralized visibility across devices and servers. It supports real-time alerts, remote access, patching, and custom monitoring, though some teams find the interface busy and note weaker SNMP support, website monitoring setup, and occasional agent redeployment issues. Answer based on 27 reviews ## Features AI summary Based on 6,383 Remote Support reviews Capterra reviewers point to these as the top features buyers look for in remote support software: - **Remote Access/Control** (**61%** of reviewers rated this feature as critical) - **Access Controls/Permissions** (**44%**) - **Unattended Access** (**50%**) Naverisk supports all three of the features reviewers rate most highly: **Remote Access/Control**, **Access Controls/Permissions**, and **Unattended Access**. Together, these capabilities help businesses connect to devices remotely, manage user access securely, and maintain support coverage even when end users are unavailable, allowing teams to resolve issues faster and keep systems running with less disruption. Remote Access/Control 4.6 (40) 85.00% of 40 reviewers that rated this feature as important or highly important Access work applications remotely, for when working away from the office and/or traveling Access Controls/Permissions 4.7 (11) 63.64% of 11 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Unattended Access 4.6 (25) 80.00% of 25 reviewers that rated this feature as important or highly important Manage computers located anywhere without the remote customer present at the other end Screen Sharing 4.5 (26) 53.85% of 26 reviewers that rated this feature as important or highly important Digitally share screen view with others Alerts/Notifications 4.5 (23) 65.22% of 23 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Real-Time Monitoring 4.9 (21) 66.67% of 21 reviewers that rated this feature as important or highly important Active monitoring of systems, applications, or networks Naverisk 112 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Asset Lifecycle Management: Manage assets throughout their lifecycle to optimize profit - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Assignment Management: Assign issues and tasks based on availability or required skills - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Automatic Backup: Data is backed up automatically to prevent data loss - Automatic Patch Deployment: Set a time to deploy patches automatically - Automatic Scans: Setup recurring or automatic scans - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Backup and Recovery: Create backups and provide methods to recover deleted/lost data - Bandwidth Monitoring: Measure the actual bandwidth available on a local network (LAN or WiFi) - Billable Items Tracking: Track the list of items required to be billed/invoiced to clients - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Change Management: Track and monitor efficient handling of all changes/transitions - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Configuration Management: Identify component attributes like servers, hardware, software, and manage relationships across all services - Contract/License Management: Track, store, and access client contracts or licenses - CPU Monitoring: Monitor performance details involving CPU/memory utilization - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Customization: Create labels for products that contain required information such as colors, sizes, dates, etc. - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Dashboard Creation: Creation and customization of dashboards - Data Storage Management: Manage and store data in a database - Data Visualization: Graphical representation of data - Deployment Management: Manage the processes involved when making the application ready for use - Device Management: Maintenance and upkeep of physical and/or virtual devices - Diagnostic Tools: Access client's system information, including hardware and software configuration, to perform diagnostics - Document Management: Store, manage, and track all electronic documents in a centralized location - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Monitoring: Ability to oversee and optimize the operations of a mail server - Event Logs: A chronological record of actions or occurrences within a network, software, or process - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - For MSPs: Intended to be used by managed service providers - Help Desk Management: Managing service requests, incidents, IT issues & support with a ticketing system - Incident Management: Manage and track all disruptions and incidents - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - IP Address Monitoring: Monitor the IP addresses of the incoming traffic - Issue Auditing: Inspecting the issue resolution process for compliance with related systems and regulatory guidelines - Issue Management: Identify and respond to unexpected problems or failures (ie. "negative events") - Issue Scheduling: Schedule and assign issue completion dates and/or times - Issue Tracking: Record and follow the progress of every issue - IT Asset Management: Managing inventories and tracking changes to hardware and software configurations - IT Asset Tracking: Monitor the movement of one or more IT assets throughout the organization - Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support - Knowledge Management: Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills - Live Chat: Ability to chat online in real time - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Network Monitoring: Tracks and makes accessible data on the health of servers and other network components. - Network Resource Management: Monitor and manage resource utilization for network infrastructure - Network Wide Management: The ability to manage all patches within a network - Patch Management: Install software updates and bug fixes remotely - Patch Prioritization: Determine which patches should receive immediate attention - Performance Monitoring: Monitoring and measurement of relevant metrics to assess the performance of IT resources - Problem Management: Identify and solve underlying cause of incident(s), and prevent future incidents from occurring - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Project Tracking: Monitor the progress of projects from start to finish - Projections: Estimate or forecast of a future scenario based on the study of present trends - Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity - Quotes/Estimates: Generate quotes or estimates for customers - Real-time Alerts: Receive notification of issues as soon as they occur - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Recurring Issues: Set an issue to repeat - Release Management: Planning, scheduling, and overseeing the release of software or system changes into a live or production environment - Remediation Management: Identify and orchestrate execution of actions needed to restore systems to optimal conditions - Remote Access & Monitoring: Control system behavior and appearance, and access and report on system status/health from a distant location - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Remote Monitoring & Management: Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications - Remote Support: Provide support to your customers and employees remotely over a shared network - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects - Scheduling: Plan availability and assign specific time slots for tasks and resources - Screen Sharing: Digitally share screen view with others - Secure Data Storage: Securely stores data to prevent data loss or breaches - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Server Monitoring: Continuously scan servers on a designated network to monitor health and search for any irregularities or failures - Service Level Agreement (SLA) Management: Set and monitor service level agreements to ensure timely response and resolution - Simple Network Management Protocol (SNMP): Internet standard protocol for collecting information about managed devices on a network - Support Ticket Management: Allow customers/users to submit support queries and service requests - Support Ticket Tracking: Track the status of support tickets/escalations as they move through the service queue - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Threshold Alerts: Alerts for when traffic utilization or network performance deviates from pre-defined threshold settings - Ticket Management: Track, manage, or resolve user requests and IT incidents/issues - Troubleshooting: Take actions to troubleshoot issues for networks, devices, etc. - Unattended Access: Manage computers located anywhere without the remote customer present at the other end - Uptime Reporting: Track the availability time for a designated network or website over a given period of time - Virtual Machine Monitoring: Track and manage virtual machines (VMs) running on physical host machines - Vulnerability Scanning: Discover patch statuses and vulnerabilities - Web Traffic Reporting: Collect and analyze traffic data about website visitors - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.6 (97) 4.6 Based on 97 reviews ## Pricing Value for money 4.8 (91) Free Trial Basic $110.00 Per Month Value for money 4.8 (91) 4.8 Based on 91 reviews ## Integrations [ TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[ ConnectWise PSA](https://www.capterra.com/p/107931/ConnectWise-Manage/)[ Autotask PSA](https://www.capterra.com/p/223239/Autotask-PSA/)[ e-automate](https://www.capterra.com/p/228337/e-automate/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (92) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (92) 4.8 Based on 92 reviews ## User reviews Overall rating 4.8 Based on 97 reviews Filter by rating 5(78) 4(15) 3(4) 2(0) 1(0) Mentioned topic Sorted by most recent CV Charl V. Director Computer & Network Security ### "Naverisk RMM" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 31, 2025 Been using Naverisk for the last 4 year and had no problem. Pros Best RMM software that I used before and extremely user friendly Cons Naverisk always updating and developing there software. Alternatives considered [nAbleMD](https://www.capterra.com/p/75736/nAbleMD/) Reasons for choosing Naverisk Already using this product and pricing good Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TL Tim L. IT Consultant Information Services ### "Good value RMM & PSA provider " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 29, 2025 Naverisk are responsive and capable RMM & PSA product provider. Pros Naverisk has been a reliable partner for our IT needs for the past 6 years. Their RMM & PSA solution offers excellent value per seat, making it an affordable option for businesses. We consistently appreciate the high-quality support provided by the Naverisk team. Their expertise and responsiveness have been invaluable in resolving technical issues and optimising IT infrastructure. We are pleased with our continued use of Naverisk and recommend them to other businesses seeking a robust and cost-effective solution. Cons We use the cloud hosted solution and sometimes it requires to logout and re-login to have all features work Alternatives considered [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) Reasons for choosing Naverisk It's value and functionality to manage security, stability and reliability for our clients Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JS Jed S. IT Manager Food & Beverages ### "Great easy to use RMM" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 24, 2025 We have been using Naverisk for over 6 years in a small-medium business and love the ease of use. The client is lightweight and lets us manage device lifecycle, software updates, and monitor device performance. Automated alerts about device performance and storage helps us get on top of issues early. Would recommend to anyone in a Windows environment. Pros Lightweight, easier to understand, great asset management and performance management, easy software update automation. Cons Ticketing system isn't the best but can still get the job done if you have no alternative. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FO Frank O. Network Administrator Information Services ### "Naverisk RMM - A good intro to RMM" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 October 22, 2024 We used it for a few years after Freshdesk as we required RMM integration Pros Hard to say as it was years ago, but very nice integration for 3rd party software Cons Some of the alerting was tough to set up, but they had great guidance available. Switched from [Freshdesk](https://www.capterra.com/p/124981/Freshdesk/) Needed RMM tools which weren't offered at the time Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AB Azam B. Director Business Supplies and Equipment ### "Best remote profesional software availble" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 6, 2024 10 years a client, never an issue or a problem. Great customer service and product. im a small business with only 2 clients left to look after 365 taken alot of business away. Pros the fact they are understanding, its like a 7 star service at Dubai Burj Cons nothing, just inflation nice to able to claim vat back from the goverment. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CC Chris C. Owner Information Services ### "Naverisk review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 5, 2024 We have been long time clients. We have enjoyed watching / living through Naverisk's successful growth. Pros The product is great and it meets all of our needs. But the Customer Service is exceptional. Cons Managing SLA warnings and failures is always a challenge for us We have a hard time determining the SLA triggers. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GZ George Z. CTO Information Technology and Services ### "Naverisk - Game changer" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 5, 2024 Been a loyal customer for 10+ years. Great team that are always available to help and teach our staff Pros With Great Support and after sales training it stands out. Having real time monitoring of our clients Critical systems is a must for any MSP Cons Mobile app requires more functionality. Built in remote splashtop needs some features. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. :computer: Doug H. Managing Director Computer & Network Security ### "I've used them all...... And I'm back with Naverisk." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 4, 2024 Pros I've used them all since starting my MSP. Atera, Syncro, even Naverisk in it's early years.... I've been with N-Able for a while and for reasons I won't go into here, I decided to give Naverisk a trial. It didn't take me long to cancel N-Able and give Naverisk my money. It was a straightforward and easy decision. I'm self hosted, and the initial set up was very simple. I was up and running in around 30 minutes. The portal is easy to navigate. The support is top-notch. Scripts ACTUALLY RUN when you want them to. Windows Updates also work, and is very configurable. The service desk is very easy to manage, and the automation rules just rock! The email conversation with the sales guy was easy without any pushy tactics or hidden agendas. The online community is also very involved, and it \[sensitive content hidden\]is also there at Front Of House too. Oh, and the BI Reporting..... Never seen anything so detailed.... Cons I can't think of anything I dislike about Naverisk right now Switched from [N-sight RMM](https://www.capterra.com/p/163344/N-sight/) [Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/) [MSP Manager](https://www.capterra.com/p/242257/MSP-Manager/) [Take Control](https://www.capterra.com/p/242258/Take-Control/) The platform was dated, clunky, and took forever to do what you asked of it. Support wasn't too bad, but definitely lacking. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AB Alex B. Managing Partner Information Technology and Services ### "Naverisk Has Served Us Very Well for 12 Years Now" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 9, 2024 We have been using Naverisk daily since 2013. It was great from day one but we've watched it grow and improve in just we way we need, without adding unnecessary features that others try to do. The support guys are always really helpful and have assisted me at all different times of day. Pros The intuitive unfussy user interface and the performance and reliability. The help and support during initial setup and ongoing. Cons Installation and updates still require a certain amount of manual work, although Naverisk will kindly do this for us as part of our fees, I still prefer to follow our own procedures and maintenence window. Switched from [HoundDog](https://www.capterra.com/p/10002399/HoundDog/) We were previously using Centrastage (originally named HoundDog and now part of Autotask). They moved their platform to AWS and there were performance issues but also we experienced an incident that made us nervous about cloud-hosted RMMs and made a decision we had to host our ourselves. One evening in the UK we searched for options and found Naverisk. We telephoned New Zealand to enquire and were immediately met by a warm experience and the offer of a demo there and then. We liked the fact that Naverisk themselves were once an MSP and the software was originally developed as an in-house tool for themselves. Reasons for choosing Naverisk It felt like a tool designed by tech support engineers for tech support engineers. The interface was intuitive and the set up and performance seemed great. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Lloyd R. Technical Partner Information Technology and Services ### "Naverisk is a secure RMM" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 9, 2024 Pros Most RMMs do the same or similar things including allowing managing devices, remote control, patching, creating, and running scheduled scripts, generating reports, generating tickets based on monitoring policies, integration with a PSA, etc. We've used numerous RMMs in the past and none are perfect, including Naverisk, but we have always felt confident that Naverisk is a very secure system because we've not had any security issues. With other RMMs, we've experienced unacceptable security issues which is why we moved to Naverisk 10 years ago. We also improve security by hosting on our own platform and provide access to Naverisk via firewalls we fully control so can lock down access to the UK only. Naverisk is rather a technical platform, so it's not for everyone, but it's great for us because we are technical people. Hosting on our down platform does require us to spend time on upgrades but we would rather have full control instead of relying on a third party. Naverisk technical support is always helpful and resolves issues quickly and they have also helped us with creating scripts. As an extra bonus, we get Arma backup too! Cons It's technical so not for everyone but works great for us Switched from [Datto RMM](https://www.capterra.com/p/213158/Datto-RMM/) We switched before CentraStage was purchased by AutoTask (then Datto/Kaseya) so we were using CentraStage at the time. There were some unacceptable security issues at the time which forced us to move to Naverisk ASAP. Alternatives considered [Datto RMM](https://www.capterra.com/p/213158/Datto-RMM/) [N-central](https://www.capterra.com/p/13803/N-central/) Reasons for choosing Naverisk We have host on our own platform and provide additional security by using our own firewalls Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/171182/Naverisk-RMM-PSA/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [TeamViewer ONE vs Naverisk](https://www.capterra.com/compare/171182-194565/Naverisk-RMM-PSA-vs-TeamViewer)