# Page 3 | Naverisk Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Naverisk the right Remote Support solution for you? Explore 97 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/171182/Naverisk-RMM-PSA/reviews --- Naverisk 4.8 (97) [View alternatives](https://www.capterra.com/p/171182/Naverisk-RMM-PSA/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Naverisk ## Showing most helpful reviews Showing 51-75 of 97 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Information Technology Officer Government Administration Used the software for: 1-2 years ### "Great RMM for MSPs" April 30, 2018 5.0 Easy Remote Monitoring and Management with fantastic backend support and greta Value for money. Pros The support & features, value for money. As a MSP you need the backup at the backend for the service that you provide for your customers and Naverisk is doing this. We have worked with several RMM platforms before and, given that there is a learning curve with every single one, Naverisk just stood out in terms of support, features, functionality and value. They always come back with a quality answer. Always got an answer within a very short timeframe and it alwasy was a workable solution. Top notch. Cons The interface could be prettier (e.g. tiered, drawers) = more modern. There were some quirks with the remote access software but an update fixed it and it works fine. Review Source KR Kevin R. Technology Specialist Political Organization Used the software for: 1-2 years ### "The all in one platform at a competitive price" June 17, 2022 4.0 Pros It has Remote Control, Monitoring, Patching, etc all the RMM features you'd be looking for. Even backups! Cons The free remote control software "Splashtop" has given us some issue but they are easily resolved. Alternatives considered [Syncro](https://www.capterra.com/p/207618/Syncro/)[EV Reach](https://www.capterra.com/p/137908/Goverlan-Reach/)[SolarWinds Service Desk](https://www.capterra.com/p/129478/Solarwinds-Service-Desk/) Reason for choosing Naverisk Naverisk checked all of our required boxes. Review Source LY Liam Y. It Support Technician Hospital & Health Care Used the software for: 2+ years ### "Briliant Product" May 11, 2022 5.0 Naverisk has made life supporting multiple customers so easy with the customers section keeping pcs seperate from each other eliminating any accidental connections. Deploying naverisk is easy too. Pros The device and scheduling tabs are so handy in regards connecting into devices and having tasks and scripts ran at certain times. Cons The UI is a little clunky and views could be improved for device monitoring. Review Source DN Dale N. owner Computer Networking Used the software for: 2+ years ### "The BEST support in the Industry!" December 14, 2021 5.0 The issues alerts/tracking has been very helpful, as well as the extra centralized information and control. It gives me great tools to quickly resolve many issues behind the scenes while users are uninterrupted. Pros Great product, but even GREATER support. In my nearly 30 years of business, they continue to provide the BEST support I have ever had in the industry. Hands down. Cons Hard to answer as the product continues to grow. The few frustrations, like incorrect antivirus/security alerts, are usually due to limitations beyond their control. Reason for choosing Naverisk Ease of use, price and SUPPORT!! Review Source MG Matt G. President Information Technology and Services Used the software for: 2+ years ### "Naverisk Saved my business" December 15, 2022 5.0 Naverisk was the one stop shop for my MSP business. Remote support, Patch Management and a Help Desk Ticket system all in one. Pros The seemless integration with Splashtop is fantastic. I also love the hardware and software inventory. Cons Navigation of the workflow (what is where) takes some getting used to. Not as intuitive as other products yet works really well Review Source DH Doug H. Managing Director Information Technology and Services Used the software for: 1-2 years ### "Well, that was easy" May 13, 2020 5.0 Pros Pros? Loads.. The speed of which data is updated to the server, for example, the performance monitor. It's pretty much Realtime data. All in all, it took about 15 minutes to set up the Naverisk server, after setting Windows and SQL server to the necessary specs. The layout is pretty intuitive. Our set up was On Prem, so the customisation ability was really good. Full HTML access to customise response emails etc. Critical bug fixes are issued immediately. Non essential tweaks, and features are generally sent out on their quarterly major update releases. Cons Well, these aren't necessarily CONs, but there are, as will ALL products, some issues. But these issues are dealt with accordingly.. If the issue is a technical issue, then the 24/7 support team respond almost immediately.. usability issues are sent on to their dev/product team for review.. Review Source MK Matthew K. Owner Information Technology and Services Used the software for: 6-12 months ### "Naverisk as an RMM" December 20, 2022 5.0 Pros Naverisk has a very easy to use interface, is fast and easy to deploy and manage Cons PSA could be improved and a more clearly defined part of the product Alternatives considered [Datto RMM](https://www.capterra.com/p/213158/Datto-RMM/) Switched from [N-central](https://www.capterra.com/p/13803/N-central/) Pricing, ease of use and development Review Source RM Rene M. IT Helpdesk Agent Information Technology and Services Used the software for: 2+ years ### "Naverisk" November 24, 2023 5.0 Pros Creating projects and adding multiple users to a ticket. The various reporting function that are available. Being able to create script packs. Console option when viewing a device. All the device information that pulls through. Cons Its very difficult to find an old ticket. Review Source Jonathan A. Operations Manager Used the software for: 2+ years ### "Naverisk takes care of the "Managed" in MSP" January 12, 2018 4.0 Pros Customization: The ability to automate (script packs, automation rules, scheduler triggers) and tailor (custom roles) the solution to meet exactly the needs of each client. The emphasis on functionality. The large range of features (Patching, SNMP, Scheduler) that help make this tool indispensable to our organization. Cons The monthly billing is still a manual process (instead of being automated based on agent use). Lack of console for Macintosh, lack of HTML5 remote access tools. Review Source JC Justin C. Owner Information Technology and Services Used the software for: Less than 6 months ### "A Great RMM / PSA and Soon to Be Backup Solution" December 8, 2020 5.0 It had a bit of a learning curve to it, but their on boarding program with professional technicians was bar none the best value I've had with a company in this space. The forum provides fast updates and improvements, and the owners seem to actually care about the success of my business. Pros Naverisk provides a single pane of glass from me to run my operation from. They provide access to all the important tools, scripting, logs, and more that I need to keep an eye on my customer's environments. Coupled with outstanding support, a great customer forum, and constant improvements. It's the little engine that could. Cons Like anything in a Post Catalina Mac Support world, the integrations for Mac could be better, but I haven't found anyone doing it better these days. Alternatives considered [SYNCRO Web 2 Text Chat Software](https://www.capterra.com/p/142368/SYNCRO-Web-2-Text-Chat-Software/)[N-sight RMM](https://www.capterra.com/p/163344/N-sight/)[Atera](https://www.capterra.com/p/144309/Atera/)[Kaseya VSA](https://www.capterra.com/p/100303/Kaseya-VSA/)[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) Reason for choosing Naverisk Value, Maturity, Capacity and I never felt like I was just a cash cow. Naverisk fought for my business and they keep on earning it. Review Source Hendrik V. Solutions Architect Used the software for: 2+ years ### "This is the most complete RMM I have used right out of the box. Comes with all features enabled!" January 4, 2018 5.0 Daily alerts and monitoring of our customers facilities as well as a central ticket system. Pros Comes with all features enabled with a clear and simple interface! Multi tenant console for MSP is a great feature to enable sub resellers and customers. Great to see Naverisk has stayed focused on the core offering! Cons SNMP Support is sadly lacking across many versions and this would complete the monitoring ability of this product! Essential to get this fixed ASAP as this has never worked satisfactorily! Review Source JN Jad N. HOD Information Technology and Services Used the software for: 2+ years ### "very good software" July 7, 2022 5.0 admin user Pros all the features, everything is good and working perfectly! Cons nothing - all the features are good and working perfectly. Review Source MK Matt K. Software Engineer Computer Software Used the software for: 2+ years ### "Naverisk makes my job much easier" June 8, 2022 5.0 Pros The ease of access to any of the machines that naverisk is installed on as well as the monitoring Cons It could have support for more software to be attached to it but I guess that part of the development Review Source Tim H. Director Used the software for: 2+ years ### "Excellent product, we use it daily and moved from Solar Winds very happy" January 30, 2018 5.0 Pros Single browser, everything in one dashboard. patch management, all the device info is easy to access, live chat, smnp, history, alerts, it really is a one stop show Cons Look and style, it would be nice to see it modernised. this is me being particularly picky. I'd also like to see some improvements in SMNP, it would be better if there was a bigger pool of common devices, such as HP ProCurve switches, routers etc. Review Source RC Rachel C. IT Support Information Technology and Services Used the software for: 2+ years ### "Naverisk" June 22, 2022 5.0 Excellent Pros It alerts you daily if any servers need Patches or lose internet connection or disk failures these features are ace Cons Nothing I can think of really, its value for money! Review Source AH Allan H. Director Information Technology and Services Used the software for: 2+ years ### "Naverisk RMM" August 18, 2019 4.0 Pros Naverisk is a comprehensive RMM solution with a rich feature set which continues to improve. Naverisk support is very good and the ability to deal with real people makes a refreshing change. Our engineers like the fact that it is easy to use and with the ticketing system and excellent remote access capabilities, it has become our primary tool for supporting our clients. Cons The dashboard can be a bit busy and it takes time to get it properly configured, but it is worth the effort. Review Source Response from Flowingly August 21, 2019 Hi Allan. First off, thanks for taking the time to post this review. It's great to hear that our support team are proving very helpful, as this is something we pride ourselves on. Feedback from our users is essential to making Naverisk a better tool for MSPs and IT Pros. We're always keen to discuss how we could further refine the dashboard, so make sure to raise it on the Naverisk forum. NS Nitin S. Junior IT Analyst Information Technology and Services Used the software for: 2+ years ### "Naverisk Review" April 27, 2022 5.0 Pros Naverisk offers many features so as to ease up different tasks, however Remote control, Scripting, Network Monitoring, Schedulers, Dashboard and Asset Management are incomparable. Cons Naverisk is a very powerful tool which provides a complete infrastructure solution in a very efficient way so yes there is a room for improvement for everything but I can't see any cons in the Naverisk service. Review Source RO Richard O. Owner Information Technology and Services Used the software for: 2+ years ### "Everything you need for your MSP business" June 1, 2022 5.0 Does the job perfectly. Easy company to deal with. Support is excellent. Pros What really clinched it for me was the fact that everything is in real time. No polling endpoints every few minutes like some other systems. Interfaces well with Xero (for accounting) to make billing a breeze. Lots of remote control options depending on the situation. Clearly laid out interface. Easy to find everything. Cons Out of the box, alerting is a little verbose. Easily customised though. Review Source Ben L. Sr. Project Manager Information Technology and Services Used the software for: 2+ years ### "Awesome" January 5, 2018 5.0 The ability to manage all our clients machines and monitor usage centrally. Pros The constant updates and bolt on's of new modules that allow for more and more control of systems monitored. The support of the software is top notch, their team is amazing. Cons The granularity of reporting could be improved a bit, without the need of having someone on my end to do database pulls. Review Source Sri P. Founder Used the software for: 2+ years ### "Value for the money. Personalized Customer Service." January 4, 2018 5.0 Automating management of distributed client devices. Pros It's the balance between the number of features vs ease of use. Not bloated like some of the competition. Speed of Agent Deployment, Remote Control and Accepts the wide variety of general scripts. Cons User Interface could be better. Some of the built-in reports are not adequate for our compliance needs. Review Source PH Paul H. IT Engineer Information Technology and Services Used the software for: 2+ years ### "Expert Level monitoring with an Intuitive GUI" April 25, 2022 5.0 Pros The ease of use, as well as being informative. Cons Nothing, for what we use the software for, it works fantastically Review Source MM Mark M. COO Computer & Network Security Used the software for: 1-2 years ### "Naverisk " April 20, 2022 5.0 Naverisk is easy to use and the support is outstanding, there is also a solid upgrade environment and feature requests from users are listened to and acted upon. Pros We find that the Naverisk platform is by far one of the best MSP tools we use the fact you can have it as a on-prem solution is a great benefit from us as it is completely under our own control. Cons The only negative if you can call it that is that is the design is a bit old fashioned and could do with a refresh. Review Source BK Bassel K. junior it support Information Technology and Services Used the software for: 2+ years ### "naverisk feedback " July 7, 2022 5.0 very satisfied Pros easy and friendly interface with users interaction Cons there is nothing that i like least, all is most likely about this software Review Source LR Leon R. Head of European IT Logistics and Supply Chain Used the software for: 6-12 months ### "Amazing software" July 16, 2022 5.0 I think the platform is great. I'd reviewed/had some free trials of a number of other platforms, whilst they boast about their flashing interface, they don't come anywhere near to the functionality that Naverisk offers. Pros The platform was so easy to deploy, in a little under a day, it was set up and ready to deploy to all endpoints. Cons The alerts we receive for support tickets can be a little overwhelming. Review Source GK Gerhard K. founder Information Services Used the software for: 6-12 months ### "Great software with better support" April 28, 2022 5.0 Pros loved most how much information i get from the client, after an easy agent installation Cons sometimes i get a little lost in the menus. oh and i cannot directly close tickets from emails Alternatives considered [Atera](https://www.capterra.com/p/144309/Atera/)[SolarWinds Service Desk](https://www.capterra.com/p/129478/Solarwinds-Service-Desk/) Reason for choosing Naverisk pricing and GDPR Review Source Similar Products Featured