# Page 4 | Naverisk Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Naverisk the right Remote Support solution for you? Explore 97 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/171182/Naverisk-RMM-PSA/reviews --- Naverisk 4.8 (97) [View alternatives](https://www.capterra.com/p/171182/Naverisk-RMM-PSA/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 4 - Reviews of Naverisk ## Showing most helpful reviews Showing 76-97 of 97 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use jK jonathan K. Owner Computer & Network Security Used the software for: 1-2 years ### "The use of Naverisk" April 27, 2022 5.0 We are now in control of the patch management from our customer computers en servers Pros The patchmanagement was the main goal for our company Cons The helpdesk tool looks a little bit complex Switched from [Atera](https://www.capterra.com/p/144309/Atera/) The on premise option Review Source MW Maurice W. IT Manager Information Technology and Services Used the software for: 2+ years ### "A Great Remote Support Software " December 14, 2022 5.0 This software makes remote support easy and come in handy when it comes to remote work Pros I like that setting up Naverisk is easyThe software comes with great capabilities and supports remote work greatly It makes it easy to offer remote support Cons I think everything about Naverisk is great as I have had no bad experiences using this product. It is flawless. Review Source MG Max G. IT Technician Information Technology and Services Used the software for: 2+ years ### "An IT technicians perfect tool for RMM" January 31, 2021 5.0 It has helped me and my colleagues audit large numbers of machines with a variety of parameters, saving both time for you and the client as it can usually be done without the clients intervention. Pros It is full of useful features that save you time either sitting infront of the target PC or connecting through remote desktop. Cons It can be difficult to figure out which report will get you the intended data you need. The UI can also be difficult to work with as changing settings can be on a sub-client basis which has cause trouble in the past. Review Source SM Shaun M. CTO Information Technology and Services Used the software for: 1-2 years ### "Great RMM with plenty of options and support" July 8, 2022 5.0 Very good and constant communication, any issues resolved fast. Pros Simple to use and feature rich. It also has alot of customisation options. Support is always on hand to help with any issues. Cons would like faster feature implimentation, and an easier process to setup scripts. slight bug with custom views not resetting when selecting a different company. Review Source CB Carine B. Supervisor Information Technology and Services Used the software for: 1-2 years ### "Amazing Software" July 7, 2022 5.0 Pros Remote monitoring and management and server management Cons Everything is perfect and useful Great solution! Review Source sH saja H. IT Support Information Technology and Services Used the software for: 6-12 months ### "Feedback of Naverisk " July 7, 2022 5.0 it is a better platform than any other platforms and always recommended by our company. Pros All features are accessible in a very organized way. Cons We double click on the server link to access it. Review Source NG Nick G. Owner Computer & Network Security Used the software for: 2+ years ### "Product is extremely easy to use. Dashboard is not overly complicated like other products we tested" January 15, 2018 5.0 This allows me to better sleep each night. I'm notified if a service or server has gone down or requires any attention. Also provides instant information on any server or desktop. Pros Easy interface. Constant alerts. Practical pricing. Friendly and knowledgeable support. Very simple and easy to learn and configure each client with their own parameters. Can also allow client access to their own agents. Cons Waiting for a central method to save client network details and a simple method to a centralize passwords and stay secure. Hopefully they'll add this to the product soon. Review Source AG Andrew G. IT support engineer Information Technology and Services Used the software for: Less than 6 months ### "loving the product and easy to learn and use" May 29, 2022 5.0 saves time trying to find information about systems or remoting onto them. Pros easy to use, can store massive amounts of information about each system and easy to understand ticket system. Cons could do with a dark mode button as looking at the software all day as its a bright screen can be harmful to the eyes. it could be nice also if you could also add a system to a ticket so you its easy to find and understand if a 3rd party gets involved with a ticket Review Source MG Matt G. MD Information Technology and Services Used the software for: 2+ years ### "Amazing Product" January 5, 2018 5.0 This software has helped me to retain and build my customer base. Complete visibility of what is happening at each customer. Pros Ease of Use, Value for Money, Support Personal, Functionality, Complete RMM, Patch Management. Completely White Labelable Cons Needs a Mobile APP. Lack of communication when purchased by ECI software. Hopefully, now REP have it back Review Source JC Jacques C. IT Used the software for: 2+ years ### "We have used Naverisk from day one, and have never considered anything else. It works great!" January 5, 2018 5.0 Pros It's ability for us to easily manage and monitor our customers. And the availability and efficiency of support staff when any assistance is required for any reason what so ever. Cons Not the easiest to use from a mobile phone when required, but other than that I have no cons to report. Review Source SC Steven C. IT Consultant Used the software for: 2+ years ### "Great product - great potential if you take advantage of it" January 9, 2018 5.0 Pros great reporting once you get the hang of what its reporting. Awesome command line tool, great script packs. Cons doesn't update agents well, and no resolution to resolve this issue when new versions are created. Missing the ability to limit alerting on ticket types. Review Source JK Jason K. IT support Information Technology and Services Used the software for: Less than 6 months ### "simple review" July 7, 2022 4.0 Pros I like how easy the software is to connect to a server. Cons I think that Splashtop should be modified cause sometimes it fails to open. Maybe the problem is from my side. Review Source AG Andrew G. Mr Information Technology and Services Used the software for: 1-2 years ### "Good Product, Great Suppoty" January 16, 2018 4.0 Great tool to run my business with Pros the Support team, they are all great, very helpful and knowledgeable. The roadmap / frequent upgrades are god also the connection to Xero is great Cons the remote access - spalshtop, vnc are flaky at times, I still need a lot of leaning about the product to make it really work well, but I think that;s the nature of these RMM programs Review Source AM Allan M. Technical Director Information Technology and Services Used the software for: 2+ years ### "Naverisk is our go to product for device management, support is superior compared to other vendors" January 4, 2018 4.0 Pros Devices Management, reporting, remote management. Ease of use and implementation was pretty simple. Cons Would be good to have a mobile application so I can complete time entries from my phone , ipad etc. Review Source SJ Sebastian J. Owner Information Technology and Services Used the software for: Less than 6 months ### "Great Software With Ease of Use and Excellent Support" December 21, 2020 5.0 I found the Naverisk RMM and PSA software to be extremely useful in managing my clients and it allowed be to carry out the majority of my management all from the one platform. Pros With Naverisk RMM and PSA software I found it highly useful when it came to managing clients and their hardware. I could monitor performance of all the hardware and schedule software and patch releases. This allowed me to be much more reactive to any faults rather then proactive. In conjunction with its support system and remote management I found that I could maintain my clients needs from the one platform. In addition the support that is provided by Naverisk, from my BDM to the support staff, I would highly recommend Naverisk to any business looking at maximizing their efficiency at a very good cost. Cons In general I have very little negative aspects to point out regarding the Naverisk software with the only relatively small downside being that monitoring website status, whether it was up and running required slight customization. Review Source DW Dan W. Advanced support tech Used the software for: 1-2 years ### "Whenever I have a question or need something, they have always been there and resolve the problem." January 12, 2018 5.0 Pros Once you are used to it, it is very easy to use. The team helped us get the initial install up and running. Cons Used to have an issue with agents dropping but does not happen as often anymore. We also like that splashtop is now integrated and included. Review Source JF Joseph F. Technology Services Manager Government Administration Used the software for: I used a free trial ### "Great Product " June 27, 2022 5.0 Pros the ability to clearly see the performance of the device at a glance: How long has the device been powered on, latest patches, NIC usage. Cons the interface to quickly find a particular device is a bit cumbersome Review Source KS Ken S. Senior Engineer Information Technology and Services Used the software for: 6-12 months ### "Naverisk review" November 19, 2020 4.0 Pros Easy to use, fast interface. quick setup, good support Cons integration with 3rd party ticketing systems, RMM non Splashtop connections. AV did not like the installers, had to whitelist. Review Source RQ Roy Q. Systems/Network Engineer Automotive Used the software for: 2+ years ### "Capturing!" January 12, 2018 5.0 Pros The company and team that supports it, as well as the functionalities. The interface was easy to navigate. Review Source MC Mat C. Director Information Technology and Services Used the software for: Less than 6 months ### "Great product & easy to use" March 11, 2021 5.0 Support team is second to none and very responsive. Pros With managing our agreements, it was extremely easy to set up and get rolling with. Transitioning was a breeze and I found the support team extremely helpful in the process. Thank you. Cons The look and navigation feels a little old but overall am very happy with it. Review Source BC Brent C. Office manager Information Technology and Services Used the software for: 6-12 months ### "Each support tech has been excellent to work with." January 4, 2018 5.0 Consistent Stability Pros Ability to see customer's information in realtime, and if I am unable to fix an issue I gave a great support option. Review Source jB jethro B. Project Manager Security and Investigations Used the software for: Less than 6 months ### "Great Remote Support application." June 17, 2022 5.0 Pros Very easy to use and extremely reliable. Cons I haven't found any cons so far with the software. Review Source Similar Products Featured