--- title: "Ripple Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Ripple Software - reviews, pricing plans, popular comparisons to other Clinical Trial Management products and more." source_url: "https://www.capterra.com/p/171183/Ripple/" page_type: "product" language: "en" --- # Ripple Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Ripple ## What is Ripple? Ripple is a highly-secure, web-based, retention-focused patient and study management tool for clinical and translational study teams. Ripple streamlines your study processes and centralizes all aspects of recruitment and post-enrollment tracking of patients in clinical trials. Ripple helps clinical trial sites enroll more patients faster, manage engagements, simplify reporting, and automate tasks in order to provide an efficient, patient-centered experience to all trial participants. ## What is Ripple used for? [Clinical Trial Management](https://www.capterra.com/clinical-trial-management-software/)[Healthcare CRM](https://www.capterra.com/healthcare-crm-software/) Top alternative Featured Overall rating Based on 32 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Ripple?[Manage this product listing](https://www.g2.com/products/ripple/claim_requests/new?auto=true) ## Ripple Overview Updated September 2026 AI summary Ripple supports organizations of all sizes in managing clinical trials and healthcare relationships through a cloud-based platform. Covering essential areas like patient recruiting, scheduling, data capture, and document management, it offers compliance with industry standards such as HIPAA and 21 CFR Part 11. Notable options include audit trails, randomization, and electronic medical record integration across multiple devices. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Ripple 4.8 (32) VS. [4.4 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting Price Contact vendor Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (32) Ease Of Use 4.0 (14) Value For Money 4.7 (24) Value For Money 4.0 (12) Customer Service 5.0 (28) Customer Service 4.1 (14) ## Ripple alternatives [4.6 (145)](https://www.capterra.com/p/233684/ShiftCare/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [4.6 (176)](https://www.capterra.com/p/90493/ECP/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.3 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.6 (37)](https://www.capterra.com/p/248496/Service-Minder/reviews/) Starting price $1.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/171183/Ripple/alternatives/) ## FAQs about Ripple Overview ### Which roles and teams benefit most from Ripple? Ripple is most used by research teams, graduate students, and project coordinators who need structured participant management and study workflows. Clinical research staff and lab managers rely on it to organize recruitment, scheduling, and data collection, while professors and research leaders use it to oversee studies, coordinate teams, and maintain operational consistency. Answer based on 32 reviews Overview ### What company size and specific industries is Ripple built for? Ripple is designed for clinical and translational research teams at universities, academic medical centers, CROs, SMOs, IROs, small medical device companies, and organizations conducting usability testing research. It fits specialized research groups rather than general business users, especially those managing participant tracking in healthcare and life sciences settings. Features and Usability ### What are the key features of Ripple? Ripple offers clinical study management, electronic data capture, and patient recruiting, along with patient communications and patient monitoring. It includes compliance management features such as 21 CFR Part 11 compliance, HIPAA compliance, audit trail, digital signature, and access controls/permissions. Additional tools include reporting, workflow management, scheduling, and third-party integrations. Getting Started and Support ### What training and onboarding options does Ripple offer? Ripple provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover topic-based learning, documentation offers written reference material, and videos provide self-paced visual guidance. Answer based on 2 reviews Getting Started and Support ### What customer support options does Ripple offer? Ripple provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. Users describe customer service as helpful and willing to walk through issues step by step, with updates and feature changes handled after reported problems, though one note mentions a fix taking about six weeks. Answer based on 4 reviews Features and Usability ### Is Ripple easy to use for research teams? Ripple gives research teams an intuitive way to manage participant recruitment, study tasks, and project tracking with little training. Study coordinators and research assistants often find the interface easy to learn and customize, though larger studies, complex setups, and growing participant lists can make navigation feel less clear. Answer based on 14 reviews Features and Usability ### How good is Ripple's user interface? Ripple offers a clean, user-friendly interface that helps research teams navigate screening, enrollment, task management, and participant tracking quickly. Study coordinators and lab staff like the customizable views and simple navigation, though some teams find certain layout choices, calendar actions, and login flow less convenient in daily use. Answer based on 12 reviews ## Features AI summary Based on 355 Clinical Trial Management reviews Capterra data shows that buyers of Clinical Trial Management rank the following features as their top priorities: - **21 CFR Part 11 Compliance** (**72%** of reviewers rated this feature as critical) - **HIPAA Compliant** (**76%**) - **Electronic Data Capture** (**51%**) Ripple supports all three of the features reviewers identify as most important: **21 CFR Part 11 Compliance**, **HIPAA Compliant**, and **Electronic Data Capture**. Together, these capabilities help businesses maintain regulatory compliance, protect sensitive patient information, and collect trial data accurately, allowing teams to manage studies with greater confidence and control. HIPAA Compliant 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Clinical Study Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Tools to manage single or multiple clinical studies within a centralized platform EMR/EHR 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create and securely store digital patient records Patient Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Managing and tracking patient health, progress, communication, and treatment plans Patient Recruiting 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Helps clinical trials/labs get patients for participation. Scheduling 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Ripple 66 features ### All Features - 21 CFR Part 11 Compliance: Shows that electronic documents are authentic and linked to specific records - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Ad hoc Reporting: Generate one-off reports that meet information requirements - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Audience Targeting: Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Client Management: Manage contact details and communication with clients - Clinical Study Management: Tools to manage single or multiple clinical studies within a centralized platform - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Capture and Transfer: Import, collect, and capture data from multiple sources - Data Import/Export: Import and export data to and from software applications - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Data Verification: Process of checking different types of data for accuracy to avoid errors or inconsistencies - Data Visualization: Graphical representation of data - Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Data Capture: Import, collect, and capture data from multiple sources - Email Management: Manage, store and organize emails within the system or via third-party apps - EMR/EHR: Create and securely store digital patient records - Enrollments/Onboarding: Manage the enrollment and onboarding of all new members and accepted applications - Forecasting: Form predictions based on past and present data/trends - Forms Management: Store, manage and track all forms in a centralized location - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Location: Manage and support multiple locations - Patient Communications: Allow communication between the company and patients via messages, SMS, emails, phone, and more - Patient Management: Managing and tracking patient health, progress, communication, and treatment plans - Patient Monitoring: Observing and tracking a patient's health status, condition, and wellbeing - Patient Recruiting: Helps clinical trials/labs get patients for participation. - Predictive Analytics: Predict future data based on historical data sets - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Randomization: Randomize the displayed order of questions and answer options - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Reporting: Active reporting of data and metrics - Records Management: Ability to record, store, update, and retrieve information - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Scheduling: Plan availability and assign specific time slots for tasks and resources - Task Management: Create, manage and track all task activities and progression - Task Progress Tracking: Track the status and progress of tasks - Task Scheduling: Track and manage the scheduling of tasks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.5 (32) 4.5 Based on 32 reviews ## Pricing Value for money 4.7 (24) ### Starting price Free trial not available Value for money 4.7 (24) 4.7 Based on 24 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (28) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (28) 5.0 Based on 28 reviews ## User reviews Overall rating 4.8 Based on 32 reviews Filter by rating 5(26) 4(6) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent KELLY CATERINE ROHR H. Administrativo Individual & Family Services ### "Facilidade de usar" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 16, 2021 Organização da agenda, melhora na qualidade do atendimento. Pros Na minha opinião, o recurso de agendamento é o mais importante. É fácil de usar, e bem completo. Cons Não tem processos difíceis nessa plataforma. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SM Summer M. Research Coordinator Research ### "Ripple for Small Studies" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 May 28, 2020 Ripple helped us shift our research study folders from paper to electronic, which provided everyone with equal accessibility and better ease to change and input information as needed. It has helped our team become more organized and focused. Pros I enjoy using Ripple for our academic research/psychology studies. I enjoy that everything saves automatically and it is generally pretty user friendly and easy to use/teach. Cons I think that the searchability of the software could be improved. Sometimes you need to know exactly how to search for something in order for it to show up, even if you know it definitely exists within the database. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 3, 2020 Hi Summer, Thank you for your review! We are glad Ripple has helped transition your research to a digital and remote friendly format. Ease of use is one of our primary goals, so it is great to hear that you have found Ripple easy to learn and teach. We have plans to improve filtering and sorting on some areas of the application, and hopefully we will be able to expand these improvements to include searching in general. Thank you! NL Naomi L. Researcher Research ### "Easy and effective " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 May 26, 2020 Pros The calendar feature as well as the completing tasks are crucially helpful in our longitudinal project Cons Mobile feature needs improvement, there should be an app! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 28, 2020 Hi Naomi, Thank you for your review! We are happy to hear that Ripple's calendar has been beneficial to your research. We have recently made some minor improvements to our screener forms to ensure they are more mobile friendly. We know that mobile access is an ongoing need for our customers and hope to continue to enhance Ripple to address this need in the future. Thank you! ST Stephanie T. Research Coordinator Mental Health Care ### "Best Research Management Software " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 26, 2020 Ripple is invaluable! It's efficient and prevents steps from falling through the cracks. I highly recommend research teams schedule a demonstration with Ripple wonderful team to learn how Ripple can work for your project. Pros Ripple is incredibly easy to use and customizable to your specific project needs. Ripple is so efficient, Research Assistants on our project were able to take on more responsibility and tasks, eliminating the need for an entire position. Ripple makes it easy to track all the moving pieces of a research study and tasks each staff member needs to do. It's also effective for project managers to see aggregate data for reporting. Cons The only features that could use improvement is the recruitment tab. Sources are unsearchable and it can take a while to locate a specific source. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 28, 2020 Hi Stephanie, Thank you for your review! We are happy to hear Ripple's flexibility and efficiency have helped optimize your project team. We are making some improvements to searching and filtering in multiple areas of the app, and based on your feedback will be sure to research how the same enhancements could be applied to the recruitment tab. Thank you! TN Taylor N. Graduate Research Assistant Research ### "Clinical Researcher's Best Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 May 26, 2020 Ripple has allowed improved the research team's cohesiveness as we are all able to use Ripple simultaneously and can easily pick up where another team member left off. Additionally, having Ripple has been a LIFESAVER in our transition to remote work and we were able to keep data collection going with minimal delays. Pros Our work is longitudinal and we rely heavily on participant contact for our retention. We love the contact log for tracking how often we reach out to participants and what methods of contact we used. It is easy to recognize when someone needs to be scheduled or called and allows us to keep participant information in an easily accessible place. Cons The most challenging part of ripple has been navigating the imbedded screener. We have had issues with the current screener indicating new participants are eligible when they are not. To avoid this, we simply move the participant to their enrollment/ineligibility status manually. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 28, 2020 Hi Taylor, Thank you for your review! We are happy to hear how much Ripple helped your move to remote work, and hope to continue to add features to facilitate your team's collaboration. We are always looking to improve the app and will take your feedback regarding the internal screener forms into consideration as we build out our roadmap. Thank you! BA Brianna A. Project Coordinator Research ### "Remote Work Made Easy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 25, 2020 My team is able to track recruitment and retention, which is very helpful when deciding which community organizations we should put more energy and resources toward. We then thank our community partners for the referrals and strengthen our bond by referring our participants to them. This community networking has played a role in when and how we communicate with participants, another aspect that is well tracked in Ripple. We can also assign Ripple tasks to team members and associate them with specific participants, thus accounting for everyone on our team and in our program. Pros Our team transitioned almost everything to Ripple, before the coronavirus began to affect our research protocols and data collection. Our familiarity with the product prepared us to transition to remote work very smoothly. We have greatly appreciated Ripple's customer support and desire to enhance the system's features. Some of our favorite features include the creation of tasks and the ability to track recruitment and retention strategies. Without Ripple, our administrative team would have a hard time communicating participant information in such detail. Cons There is always room for improvement, but it is evident that the Ripple team values customer feedback and is working around the clock to provide as many relevant features as possible. I imagine it is difficult to field the amount of feedback that they receive, but their communication about their goals and progress is fantastic! Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Tracking all participant information in Excel became cluttered, confusing, and overwhelming. We needed a more organized and user-friendly system for our longitudinal study. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 26, 2020 Hi Brianna, Thank you for your review! We are happy to hear that Ripple supported your move to remote work during this disruptive pandemic. We look forward to enhancing the application more in the future, especially in regards to task management and ensuring you can focus on nurturing your participant relationship. Thank you! LM Lebogang M. Social Science Interviewer Research ### "Working easy and smart with Ripple software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 21, 2020 I am more involved in scheduling of participants and what I really like about the systems is that when you update the visit date as scheduled Ripple already gives you the net appointment date , that is so amazing.Then you are going to find those participant in the calendar highlighted in different colors. I also like the fact that if you miss to update participant or they somehow miss the visit, they stay red making it very easy for you to follow-up. Pros The fact that the software is not user dependent, it does everything on t's own and also the audit trail. Cons The fact that it tends to be user dependent at times, if you don't d certain things correctly it will not play along. It is guided by the user Reasons for choosing Ripple It's easy to use Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 3, 2020 Hi Lebogang, Thank you for your review! We are happy to hear that the scheduling features in Ripple have been valuable. Hopefully you have had a chance to utilize our most recent updates regarding flexible event scheduling. We are always looking for ways to improve the product and plan in the future to provide more automation, hopefully reducing some of the user dependency. Thank you! GR Grace R. Neuropsychology Testing Technician Research ### "Great Tool for Organizations" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 May 19, 2020 Overall wonderful experience with Ripple. Pros Easily accessible and very quick to learn the software. Wonderful tool for all types of organizations. Cons Navigating to your own company site is hard. I would like to see the ability to find your organization in a drop down menu on the main Ripple page. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 21, 2020 Hi Grace, Thank you for your review. We are happy to hear that Ripple has been easy for you to learn and access. We will definitely take your feedback regarding navigation into consideration as we look to improve the app in the future. Thank you! JL Janine L. Research Project Coordinator Research ### "Great for research! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 19, 2020 My team and I have had a great experience with Ripple! \[SENSITIVE CONTENT HIDDEN\] has been and continues to be extremely helpful. She responds and meets with me via zoom right away, for that I am very appreciative! Pros My research team has been utilizing Ripple since 2018 and we are extremely in awe of all the features it provides. We are able to safely and privately access participant information using our work computers instead of carrying around paper documents. I believe being able to organize and keep track of participants' confidential information remotely has been extremely important, especially during the COVID-19 pandemic. Cons I think I would prefer the calendar to remain the same even when tasks and visits get completed. Whenever we complete participant visits, their name and appointments get deleted from the calendar since they are completed. I would personally prefer for their names to remain on the calendar as a way to keep track of when those visits were instead of looking into their charts/pages. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 21, 2020 Hi Janine, Thank you for your review! We are happy to hear Ripple has been beneficial during the pandemic upheaval. We know that safe and secure access to your data is integral to your success. Regarding your feedback about the calendar, there is the ability to filter and show completed events at the top of the Calendar page. We also have some updates planned to add additional filter options to the calendar. Thank you! JG Jacob G. Research Coordinator Research ### "Great Interface with Lots of Potential" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 19, 2020 Pros It is really easy to use and is optimal for recruitment workflow as well as tracking participant status in a study. It's also great as a quick reference to look at participant contact info. Cons The dates logic can be kind of wonky. For example, it normally prompts the next study visit some amount of days after the last visit. This is great, but some visits occur a set amount of time after the baseline, not the last visit, so this can make the set dates really off for some participants. The dashboard could also be more useful in regard to showing a richer database set, such as how many participants completed a study phase for example. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Excel sheets became really cumbersome and more easily caused confusion in visit tracking Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 21, 2020 Hi Jacob, Thank you for your review! We are glad to hear that you find the Ripple recruitment features so beneficial. In regards to your feedback on scheduling flexibility we recently released a major update to this functionality that will allow you to truly customize the date calculation process. Take a look at the Study Settings - Events page to take advantage of these new features. Thank you! 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