# Page 2 | Ripple Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Ripple the right Clinical Trial Management solution for you? Explore 32 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/171183/Ripple/reviews

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Ripple

4.8 (32)

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Last updated March 13th, 2026

# Page 2 - Reviews of Ripple

## Showing most helpful reviews

Showing 26-32 of 32 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

EJ

Erin J.  
R&D Project Manager  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "I have appreciated the ease and organization of this technology. It has been a pleasure to work with"

June 28, 2018

5.0

Pros

Compared to another platform that we use in our team, I appreciate that everything can coexist in one database with all the studies that we conduct. I love that you can make live changes - it is extremely intuitive and user friendly.

Cons

To date, I have not experienced anything that stands out as a major con with the software. Perhaps one of my colleagues may find something, but thus far as a team, we have been pleased. It has made our jobs easier.

Review Source

CV

Cecilia V.  
Graduate Student  
  
Used the software for: 6-12 months

### "Ripple has made keeping track of hundreds of participants for our clinical trial easy and possible!"

June 25, 2018

5.0

Pros

It is incredibly useful for keeping vast amounts of information about our participants in an easily accessible (but secure) location. This software is specifically designed for studies trying to keep track of many participants and has so many functions specific to that goal.

Cons

My only concern with this software is that it logs you off after very few minutes of use. It can be frustrating to log in every ten minutes or so.

Review Source

GR

Grace R.  
Neuropsychology Testing Technician  
Research  
Used the software for: Less than 6 months

### "Great Tool for Organizations"

May 19, 2020

5.0

Overall wonderful experience with Ripple.

Pros

Easily accessible and very quick to learn the software. Wonderful tool for all types of organizations.

Cons

Navigating to your own company site is hard. I would like to see the ability to find your organization in a drop down menu on the main Ripple page.

Review Source

Response from Ripple Science

May 21, 2020

Hi Grace, Thank you for your review. We are happy to hear that Ripple has been easy for you to learn and access. We will definitely take your feedback regarding navigation into consideration as we look to improve the app in the future. Thank you!

RF

Rachel F.  
Clinical Research Assistant  
  
Used the software for: 1-2 years

### "I used Ripple to create a registry for research patients."

June 21, 2018

5.0

Pros

I loved Ripple's customer service! They were always willing to adapt tools within the software to fit the growing needs of study coordinators and think outside of the box to get us what we needed. The recruitment tools are great to keep track of all of your efforts and budget your time and money efficiently. I had very little experience in setting up a database and coordinating a study when I started this project, but Ripple made it so easy to designate data fields and upload data!

Cons

Ripple wasn't necessarily designed to be just a registry which is what our site originally purchased the software for, but Customer Service reps were willing to walk us through step-by-step to figure out how to get the most out of Ripple. We liked it so much we actually ended up managing all of our new studies with this software!

Review Source

DEE

Daniel Elbich E.  
Graduate Student  
  
Used the software for: 6-12 months

### "Overwhelmingly positive."

June 28, 2018

5.0

Pros

The learning curve to using Ripple isn't very steep. I was able to get a good handle on it within just a few sessions. I also like how is it is fairly easy to customize to specific study needs or parameters.

Cons

I would like either an expansion or no limitation on the number of potential studies that Ripple can have ongoing. For larger labs this can become a problem due to different collaborations or study requirements. Also there could be some improvements on some smart adjustments for dates and projected return visits for studies with multiple time points. At present if you have to update event A, events B and C need to be hand adjusted. This can become troublesome for 20 or 30 something contingencies all centered around prior events.

Review Source

AZ

Afsara Z.  
grad student  
  
Used the software for: 6-12 months

### "Overall easy to use platform that could be made better with a few adjustments!"

June 21, 2018

4.0

Pros

The software has a user-friendly interface and I like how we are able to customize how we sort our participants.

Cons

I would like to be able to click on participants on the calendar and be directed to their individual file; the current version does not allow this.

Review Source

LS

Laura S.  
Clinical Research Manager  
  
Used the software for: 1-2 years

### "Database start-up, database user"

July 3, 2018

5.0

Pros

I enjoy the ease of use. It has a great interface that is very very intuitive and clean. I also appreciated how well it migrated our data from our previous system.

Cons

Haven't found anything to complain about yet. The one time we did find something that did not work well for our team (and there wasn't much) was reported to Savanna, our customer service rep, and changes were made in the software within about 6 weeks.

Review Source

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