# TireConnect Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is TireConnect the right Sales Enablement solution for you? Explore 29 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/171208/TireConnect/reviews

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TireConnect

4.6 (29)

[View alternatives](https://www.capterra.com/p/171208/TireConnect/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of TireConnect

Ease of use

4.6

Customer Service

4.6

## Showing most helpful reviews

Showing 1-25 of 29 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Ben C.  
CMO  
Automotive  
Used the software for: Less than 6 months

### "Great value, wonderful tool"

October 23, 2019

5.0

Pros

The ease of use for the customer. It would be ridiculously complicated to try to sell tires online without this software.

Cons

The only complaint I have is that I can't adjust the dollar amount in an individual quote sent to a customer.

Alternatives considered

[Tire Guru](https://www.capterra.com/p/159764/Tire-Guru/)

Reason for choosing TireConnect

The product looked cleaner on my website

Review Source

JG

Joseph G.  
Owner  
Automotive  
Used the software for: 6-12 months

### "Excellent value"

October 21, 2019

5.0

We noticed an immediate increase in sales when we started using TireConnect. Customers that would once bypass our website because we didn't have prices on there no longer did so. It's also a great tool for comparing two tires that are not in stock, all the information for the customer in an orderly format.

Pros

We have liked the amount of new business TireConnect has brought in. Beside this, pros would be having all of our brand lines available for display in one place. We also like the print quote and email quote features, both of which are very easy to use. The customer support is also great if you ever do have a problem.

Cons

New tires lines released are not always loaded into the software right away. You can find errors in tire data from time to time, but if you contact them with the correct information they will fix the mistakes. (We've seen wrong mileage warranties at times.)

Review Source

DM

Dominic M.  
Shop Manager  
Automotive  
Used the software for: 2+ years

### "TireConnect Review"

October 21, 2019

3.0

Pros

Fast way to produce a tire estimate, presentation to customer is very professional

Cons

Slow to login, accuracy of order when we use tire connect to place the order.

Review Source

dD

dana D.  
marketing& training manager  
Automotive  
Used the software for: 2+ years

### "Tire Connect Use"

October 23, 2019

5.0

My experience has been great, when a problem or glitch arises Tire Connect corrects the issue promptly or will let us know that this issue is going to take time to resolve, but will let me know when it is resolved promptly.

Pros

This software is very easy to use, all of the analytics are helpful and easy to read. If you have a question you can easily chat with a customer service rep and they reply to you within seconds.

Cons

Sometimes there is a glitch with Carrols warehouse inventory that will affect our page because some of our inventory is from there.

Review Source

JH

Jeremy H.  
owner  
Automotive  
Used the software for: 2+ years

### "A must have tool in any automotive store selling tires"

October 21, 2019

5.0

The help team at Tireconnect has been amazing. Tireconnect's support team is on of the fastest responding teams in the automotive industry.

Pros

I like the ease of use of the productive. I love the information that is provided to both the online client and in-store widget.

Cons

I wish we could order direct off the widget from more then just NTD. Having the ability to purchase direct from all the listed suppliers would be helpful.

Review Source

VR

Verified Reviewer  
Strategic Accounts  
Automotive  
Used the software for: 2+ years

### "Perfect solution for any tire dealer!"

October 21, 2019

5.0

Allowing our customers to have the best online tire sales tool at a very affordable investment. We can now help the local independent shops compete against the big box stores with same functionality but fraction of the cost.

Pros

Ability to integrate with multiple distributors into one solution. Also, ability to order from one screen instead of each tire distributor online screen.

Cons

Nothing at this time. Nothing at this time.

Review Source

MM

Mark M.  
GM  
Automotive  
Used the software for: 2+ years

### "my review"

October 21, 2019

5.0

GREAT people that have helped me sell my products online!

Pros

the ability to compare/buy/sell tires from one screen rather than many. It has consolidated multiple suppliers websites to one.

Cons

I wish there was more information available for the other tire brands besides bridgestone/firestone

Reason for choosing TireConnect

price

Review Source

MK

Michael K.  
President  
Automotive  
Used the software for: 2+ years

### "Recommended Tire Software"

October 21, 2019

5.0

Pros

Able to see my tire vendor inventory and who ever has the lowest price gets the sell. This helps to keep my tire vendors honest with their pricing.

Cons

No Animated Tire Product Videos showing how the tire technology works in a tire, which would show the consumer the benefits of purchasing that tire! On using the Tire Sales widget: Not able to see all the tire spec's on the tire. You have to do too many clicks to get the information that we need on the tire.

Review Source

PH

Patrick H.  
Owner  
Automotive  
Used the software for: 2+ years

### "Tireboy"

October 21, 2019

5.0

If we have any questions or need help they always get back to us. They are awesome!

Pros

This software saves our tire shop time and gives our customers the ability to shop for tires by size or vehicle.

Cons

We don't have any at this time. They have done a great job we this software.

Review Source

TC

Tyler C.  
Owner  
Automotive  
Used the software for: 2+ years

### "Use it Everyday"

October 23, 2019

4.0

We have streamlined our quoting process considerably and are able to keep pricing current based on our wholesale cost

Pros

It is nice to see the inventory of all of our supplier in a single screen

Cons

Getting new catalogs loaded into the system

Review Source

WH

WILLIAM H.  
CEO  
Automotive  
Used the software for: 6-12 months

### "Best software on market"

October 23, 2019

5.0

I haven't had one problem with them great honest company. Everything they promise they do, if there's one thing I would like to see is the option to use merchant of my choice. Besides that great!

Pros

Very easy for my customers to navigate. Plus backend is for dummies like me , very straightforward and updates in seconds allowing me to make changes at the drop of a dime.

Cons

Just that the inventory doesn't show truck tires and the updates in inventory could be a little more accurate, but I believe some of that problem may be with the supplier.

Review Source

BH

Brady H.  
Retail Sales & Marketing Manager  
Automotive  
Used the software for: 2+ years

### "Great Service!"

October 23, 2019

5.0

So far so good!

Pros

Cleanliness of the search results, customer reviews, and additional specs.

Cons

Inability to schedule other services or input driving habits.

Reason for choosing TireConnect

TireConnect was more robust.

Review Source

DE

Dennis E.  
President  
Automotive  
Used the software for: 2+ years

### "Must Have"

October 21, 2019

5.0

It is like having at least one or more sales people for a fraction of the cost.

Pros

Ease of use for us and the end user. Cost also.

Cons

We have found no cons yet. They also keep improving it.

Reason for choosing TireConnect

Ease of use.

Review Source

KC

Kevin C.  
Territory Manager  
Automotive  
Used the software for: 2+ years

### "Overall a great product "

October 21, 2019

4.0

When I look at the overall customer visits, along with the searches and detailed application information I am able to cater a program for our dealers that is unique to their e-marketplace.

Pros

The customization of the product, and reporting have provided me with opportunities to quantify the effectiveness of the set up to our dealers. Pricing is a constant moving target and TireConnect makes it easy for the dealer to make realtime changes to their structure when required.

Cons

The matrix for List-less and the manufacturers retail price list options

Review Source

TL

Trevor L.  
general manager  
Automotive  
Used the software for: 1-2 years

### "tire connect review"

October 21, 2019

5.0

Best decision I made for the money. All you need to do is set it up and let it work itself

Pros

ease of use. You do have to go any make changes everyone once in a while but the awesome thing is you set it up and let it go

Cons

no cons were seen on this software. Easiest thing I ever used

Reason for choosing TireConnect

Ease of use and ability to sell online

Review Source

SG

Shauna G.  
Asst Service Manager  
Automotive  
Used the software for: 2+ years

### "TIres"

October 23, 2019

5.0

Awesome

Pros

The ease of use and product knowledge on it

Cons

Won’t let me submit at times Freezes intermittently Not all tires are listed

Review Source

LH

Luis H.  
Team Lead  
Automotive  
Used the software for: 6-12 months

### "Great software for a great price!"

October 22, 2019

5.0

Great way to generate online quotes, and appotinemtns and addtional revenue. The infographics is great.

Pros

I like technical support, they are fast and responsive. The support website is great too!

Cons

Perhaps the fact that you have to manually feed your inventory, or use a spreadsheet that takes a bit of time to do, and send, and takes them some time o upload. Also, the fact that you can not accept other payment methods only stripe is a bit restricting.

Review Source

RL

Randall L.  
President  
Automotive  
Used the software for: 6-12 months

### "A few thoughts"

October 23, 2019

4.0

It has greatly improved the professionalism of our printed and digitally distributed quotes

Pros

General ease of use. Ease of uploading custom inventory and have it integrate effortlessly with the platform Back end reporting is exceptional and exactly what is needed to assist in determining future stocking needs

Cons

Would like the option to apply more than one rebate

Review Source

JH

JEREMY H.  
Owner  
Automotive  
Used the software for: 1-2 years

### "Great tool"

October 23, 2019

5.0

Pros

In store app gives you the ability to shop all warehouses, compare and quote all in one place.

Cons

Ability to look up quotes, leads easily and quickly

Reason for choosing TireConnect

Bridestones monthly contributions to bring the cost down

Review Source

DC

Donnia C.  
CSR  
Consumer Goods  
Used the software for: 1-2 years

### "Optimistic "

August 2, 2021

4.0

Pros

Simple enough set up and navigation. Customizable to specific requirements.

Cons

Lack of support options. Compatibility limitations.

Review Source

HB

Herb B.  
Territory Manager - Ok Tire Corporate  
Wholesale  
Used the software for: 2+ years

### "TIRE CONNECT SOFTWARE "

October 21, 2019

5.0

Pros

As someone that implements it use for 24 different stores all with their own plan and pricing i find the software effcient and its supoort to be awsome. The data gathering it has can be a great tool to show cusotmers for determing sticking plans

Cons

Can be cumbersome to some of my customers to those not so tech savvy

Reason for choosing TireConnect

Corporately implemented

Review Source

RM

ROBERT M.  
owner  
Automotive  
Used the software for: 1-2 years

### "my view"

October 21, 2019

4.0

Pros

The integration into our software has been easy

Cons

Have never heard from any one since it was installed

Review Source

JH

Jason H.  
Manager  
Automotive  
Used the software for: 2+ years

### "Use"

October 21, 2019

5.0

Overall it is a good experience.

Pros

Shows the stocking level locally. The graphic interface and printouts are nice.

Cons

Integration with our POS still has issues, can't change vehicle specs if they are wrong without exiting completely Only shows what is in stock locally, not what is available next day.

Review Source

LB

Lee B.  
AST  
Automotive  
Used the software for: Less than 6 months

### "Great app"

October 23, 2019

5.0

Easy for my customers to shop and the in store tool works great

Pros

Customers can see what my warehouses have in stock

Cons

It doe not integrate with Mitchell Manager for my inventory

Reason for choosing TireConnect

Bridgestone/Firestone offered me a price that was awesome!!

Review Source

JB

Jeremy B.  
Owner  
Automotive  
Used the software for: 2+ years

### "You can't afford not to do this"

October 21, 2019

4.0

Pros

How easy it was to bring us into the eCommerce areana

Cons

one-off request is not feasible, Not as flexible to get things done to work with my business structure

Review Source

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