Timesheets.com

Timesheets.com

5 / 5 379 reviews

Who Uses This Software?

Most businesses need to track employee time. From small offices to multiple locations, we provide time tracking payroll and billing, time off tracking, and expense tracking that employees love.


Average Ratings

379 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $4.50/month/user
  • Pricing Details
    Please visit our website to see pricing details. Never pay base fees!
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Timesheets.com
  • www.timesheets.com/
  • Founded 2004
  • United States

About Timesheets.com

Timesheets.com is a powerful attendance tracking solution. Employees clock in online from their computers or phones and managers can view and make edits. Managers can also setup GPS, IP and other restrictions. Employees can make time off requests from their accrual accounts, subject to supervisor approval, of course. Payroll or billing data can be downloaded into QuickBooks desktop or exported to ADP, Paychex, Gusto and other payroll services. Tech support is always free!


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Timesheets.com Features

  • Accounts Payable
  • Accounts Receivable
  • Bank Reconciliation
  • Billing & Invoicing
  • CPA Firms
  • Expense Tracking
  • Fixed Asset Management
  • For Government
  • For Nonprofits
  • Fund Accounting
  • Payroll Management
  • Project Accounting
  • Purchase Orders
  • Tax Management

Timesheets.com Reviews Recently Reviewed!


has a lot of options, sometimes too many.

Apr 19, 2018
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Our staff can enter clock in establish their working hours which is totally separate from where they enter their project hours. The various reports for employee status and projects are super useful and easy to create.

Cons: sometimes it is tricky to set up a new employee and get all of the settings right. PTO and sick leave are really hard to navigate

Great customer service from the onset is what separates this company from the pack of others.

Apr 18, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Customer service/techical support first and foremost. Secondly, the software tracks it all and is very functional. I am not wanting for anything at this point.

Cons: Interface isn't pretty, but is very functional. Takes some time to learn the ins and outs of functions, but again customer service/technical support is amazing and VERY responsive.

Overall: It tracks all of my HR "trackables" with ease. Great expense tracking function as well.

Easy to use, excellent customer service, excellent support

Apr 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of use, support, customer service and value of the product for the price. Set up was easy and implementation was easy.

Cons: I wish the project time could function with the hourly, not separately. We have hourly and salaried staff and don't want salaried staff to have to clock in but need the project functionality.

I've been a loyal customer for many years, need I say more.

Apr 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Allows me to track project time AND hourly time plus time off. Offers report customization. Support staff is readily available by phone or chat their business hours and are very helpful. I'm completely satisfied with this business and product.

Cons: I do not have anything negative to say about this product. It does everything that I need it to do.

Overall: It tracks both my project time and hourly time for my small accounting and payroll business. It's conveniently available where ever I am working.

Timesheets.com made time tracking and payroll effortless.

Apr 03, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use and outstanding customer support. The reports made it easy to allocate and manage project costs. Non only is the platform powerful but its by far the most affordable out-there.

Cons: Be great to have a dedicated app instead of only browser based access. The geo mapping was not consistent allowing not to indicate location.

Overall: Great time tracking .

TimeSheets has worked great for our company. Customer Service is always helpful and friendly.

Apr 02, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It's very easy and user friendly. Customer service is always very helpful, and if they aren't sure of an answer, they are quick to get one for you.

Cons: It's a little challenging when it comes to reporting and using comp time. A few more training video's for the admin would be helpful, such as reports to run, etc.

Great customer service, easy to work with, very responsive.

Mar 29, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Web-based so staff and management can access from anywhere. Ability to correct mistakes is good, and PTO tally is nice so I don't need a separate database.

Cons: Being new to an automated, electronic system, it's not as easy to learn or as intuitive (for me) as I'd hoped, but with more use I'll become more confident. It does seem to be set up more for an 8-hr/day and 40-hr/week type business. Being retail, it's not a perfect match, but we're satisfied.

Overall: No more paper, staff can update and submit their hours to me from anywhere.

We love how straightforward the application is. Also, the customer service is outstanding!

Mar 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The application is very straightforward and easy to learn. We have a team of 30 people and I anticipated the transition to take a while. However, I was pleasantly surprised at how easy it was to upload all their records in one go. This application is also super versatile and was able to accommodate all our needs.

The customer support is phenomenal. Adrian even prepared the instructions for the staff.

Timesheets.com is a great program for both employers and employees!

Mar 13, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like that as an employer, you are able to see a full list of employees and their hours worked and expenses accrued. It's nice that this software gives you the option of using their program for hourly employees or employees that are paid per project as well. They supply you with great training videos for employers and employees to watch for better assistance using the program!

Cons: I wish this software also had the option to use for salary employees as well because I would still like to use this program for these employees so that I can use for the function of keeping better track of holiday, sick, vacation, and PTO.

Good software for timesheets preparation

Mar 13, 2018
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Is a simple software for timesheets traking and log. Good for reporting, sumaries and presentations.

Cons: Needs improvement on the capabilitys to manage budget and multiple labor costs on projects. Needs a better custumer support.

After working with this company for 10 years, they have always been accessible to answer questions.

Mar 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The simplicity of the program provides for a stress free exchange with the staff and the Timesheet system.

Capterra-loader

Timesheets Software is Useful for Law Firms

Mar 06, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Some of the law firms I've worked for utilize Timesheets. You put the timer on, start your billable hours, and then Timesheets posts the time for documents preparation of pleadings, motions, orders, and correspondence with clients. I found learning Timesheets was easy and the software helpful. Timesheets is great for smaller law firms.

Cons: Overall Timesheets does the job you expect the software to do. A drawback is a price when there are multiple users. As you add users, the cost basis value decreases.

Overall: Efficient process for setting timer and inputting attorney and paralegal services. Great for small law firms.

Suits our needs, wish it had more features.

Mar 05, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: It's very intuitive and easy to use for all levels. Even our less-tech-savvy staff need little training to use the system

Cons: I wish that the system could predict future leave balances so that employees and managers could see what a person's leave balance will be in the future.

Compared to other products I have used this one is simple, convenient and easy to learn.

Mar 05, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of being able to change your time and then get it approved. As the HR person I love being able to post announcements so that everyone can see them daily!

Overall: It seems so much faster than other programs I have used. Simple and easy to use.

Capterra-loader

I have been using this platform for over a year now and it is great. Makes my job easier.

Mar 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very self explanitory. It gives me what I need to stay on top of my employees. Tracks locations and different jobs.

Cons: Perhaps too many options to choose from. Other than that I can't say anything else wrong about the platform.

Overall: It makes my job easier

It works ok

Mar 01, 2018
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: Nothing stands out as a pro, it works for what the intention is. There are more cons than pros so Im looking for an alternate program.

Cons: User controls are not as intuitive as I would like. I have a hard time with the archive functions. Also I thought initially that the geo location would allow for mileage tracking.

Overall: All data was stored and I didn't need to collect data from employees directly

Excellent tool for the money

Mar 01, 2018
4/5
Overall
5 / 5
Ease of Use
2 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The software is great, it's inexpensive. I like the SaaS model, doesn't require me to back anything up or manage any servers.

Cons: I would like to see a few more features. I'd like to see hours remaining on a project, or just hour tracking in general. I can't track any financial info per project either, like PO's for a project.

Easy to use.

Mar 01, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Value for Money

Pros: They have app to download so its easy to clock out and clock in. Easy to use.

Cons: Expense report is little confusing. Too many options to select and for small firm, many options are not in use

I am very pleased with this product.

Feb 28, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The set up and transition was very easy and simple. Our staff learned to use the software in one short training session. The time sheets staff are very helpful and quick to return your phone call. I am please with the product. The product is exactly what I need and fits the needs of our business.

Cons: I would like to see more time off / accrual categories to track employees time off. However the number available is very good.

Overall: Savings of time.

It's great for keeping track of hourly staff, we have been frustrated having salaried use for PTO.

Feb 28, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: Cross platform functionality with user history (IP access and edits). Scheduling of vacations. Exporting to Excel to customize reports.

Cons: Not suitable for salaried. GUI for reports. Confusing what PTO balances are. Not many options for reporting.

Very positive experience.

Feb 28, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability to view employee activity at any time.
Cost effectiveness
Gives employees access to view their time worked.

Cons: At times it is confusing to work new employees through the log-in / clock-in process.
Poor cell service in some facilities hinders the employees ability to log in or out

Overall: Ability to review time with managers on location.
Eliminate an antiquated phone in time keeping system
Adding notes to an employee's file and supporting related documents.

Timesheets has been very helpful in facilitating time reporting and tracking of mileage.

Feb 27, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Timesheets has been great in tracking time by multiple staff and consultants to support hourly billing of time to our clients. System is very intuitive and easy to use. Customer support has been excellent in addressing questions and challenges as we encounter them.

Cons: I would like to see some enhancement of the mileage and expense tracking feature. Many of our clients require start and end addressess and verification with an online route map to support mileage reimbursement and we currently are using the notes for this information but would prefer a more structured way to formalize and standardize reporting.

We do not use payroll functions but would like to use the sick leave and vacation tracking. We have explored lightly and found "how to" information a bit less clear than other features of the software.

Overall: Streamlines and coordinates time and expense reporting and facilitates billing of clients for both.

Easy to use and flexible

Feb 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of use, and ability to customize for what we need. It is available offline and via desktop. Training is very easy

I have had a good experience with this software.

Feb 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Everyone takes care of their own time and I just need to verify and run reports. My support person has been awesome in helping me to understand the various features in the program.

Cons: Some of the options are locked in, like time rounding, so if you need it to round on 1 item, it has to round all items.

Overall: The ease of payroll reporting and keeping track of employee payroll.

Easy for employees to sign in and out.

Feb 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use. Employees can easily clock in and I can adjust their time if needed. Easily corrected mistakes.

overall very good

Feb 26, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: interface design is good . workflow is very clear in timesheet. report is accurate. easy to learn the tool without training.

Cons: cannot edit notes under HR DOCs section. cannot merge multi-projects into one. seems that I cannot remove a user after user left my team.

Easy interface, accurate reporting, and great customer service!

Feb 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Makes it easy for my team to clock in/out, request time off, etc. The reports at the end of the pay period are easy to understand.

Cons: Sometimes it seems to glitch and not clock a user in when they do... The administrator will have to go back in and manually clock them in (this rarely happens).

great

Feb 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Its convenient, user-friendly and Accruals tracking is easy When employees request time-off such as vacation and sick leave, accrued values are debited automatically upon supervisor approval. Payroll can be done from anywhere and at any time.

We have been using it for over a year and it really helps, since our employees are out of the office

Feb 26, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease to set is up on the smart phones and the ease to see when they are signed in. I also like the ease to download it to our payroll program.

Cons: The GPS does not work so well on the program. We really want to see where people are signing in and out.

Overall: Ease of payroll - no more waiting for paper cards.

Vendor Response

by Timesheets.com on February 27, 2018

Hi Tammara, please call our customer service for support to make sure you guys understand how the GPS tracking works. You should be able to see in/out location without a problem!

Timesheets.com supports our consulting organization

Feb 26, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Simple and straight forward application that is easy to configure and use. Has the features that we need most. Allows for quick and efficient reporting and client billing.

Cons: Would like to see some of the criteria such as accounting code and category be more granular so that it can be customer or project specific.

I enjoy using Timesheets.com to track time I spend on different activities

Feb 26, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality

Pros: Flexibility of the platform and number of functions it has.
You can adjust it to your needs easily: creating projects, tracking weekly reports etc.

Cons: It might first seem a bit complicated, but it is really not. I do not know if it looks different for different team members (managers vs. employees); if it does not, then it probably makes sense to remove some links so that people, who don't have access to certain features, do not see any unnecessary links/menu sections at all

I am using Timesheets.com for my salon and it's been extremely efficient and easy for me & the team.

Feb 25, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I really like how straightforward it was to set up for my employees, and how intuitive and easy it is for my employees to use everyday. It took them very little time to get accustomed to it, I feel confident their hours are being accurately captured, and it's easy for me to monitor and approve hours from wherever I am. I also really appreciate that it has an IP Lock feature; with many online systems that's not available or comes at a premium. Though I have a solid team, it gives me extra peace of mind to know my employees can only clock in and out from the salon computer. I have really appreciated the outstanding customer support I've received, from the time I was just considering using it (they answered all my questions), through setting it up, and even after I started using it, they called multiple times to check in to see if I had any questions or needed any further assistance. That's amazing service, especially considering I only have a few employees, so I'm not a large account for them. They truly care about every single one of their clients having a great experience with their product.

Overall: Ability to easily capture employee hours and monitor online. Ease of use, for me as the administrator and for my employees.

Bliss! Saved my sanity.

Feb 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Amazing support/education from the team. it works! it's easy! the support we received to implement was unprecedented. The knowledge of the team is a great benefit.

Cons: I wish that it would compare scheduled hours with actual hours worked ... maybe it does.. and I wish it would have an onboarding component so all could be done on line for new hires, etc.

Overall: Moved off a very bad non-cloud based system that always broke down to this and it has eliminated 99% of the time we spent on preparing payroll, coding labor expense, tracking time off, preparing schedules and the employees can access ...

Easy to use and great features. We would recommend to other companies.

Feb 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money

Pros: Mobile Apps available
Alerts when clocked in for long period
Easy to request time changes
Easy for admin to approve time changes

Cons: We sometimes have an issue with salaried employees getting clocked out automatically. It may be due to mobile clock in, but not sure.

Works, but nothing special

Feb 22, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality

Pros: It has reasonably good reporting features. It gets the job done in terms of time tracking and it's good to be able to either manually or automatically track time.

Cons: Despite being set to never log me out automatically, I get logged out all the time. Usually several times an hour. It feels like every time I finish a task and go to stop the timer I've been logged out, which then means navigating back to the timer screen. It's a lot of unnecessary clicks and a waste of time. In general everything is a bit clunky and early 2000ish.

Easy to use, accurate, and efficient. Tracking hours and overtime is done with ease.

Feb 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The training videos are a huge help for new hires. The reports are great and tracking overtime is very easy. The ability to change where (mobile or desktop) the employee can clock in was a huge selling point for us. We could not find any other timesheet software that would limit employees to certain IP addresses. We struggled with employees clocking in on their phones before they had arrived at work.

This has allowed my contractors and employees to clock in from anywhere.

Feb 22, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The ease of setting up a person. The reports that can be generated to back up contractor payments.

Cons: The lack of a report that just tells me how much sick and vacation time each employee has used. I need to be able to easily pull a single report with all off time hours in one place.

Overall: I no longer have to use a physical time clock located on the premises.

Timesheets.com has changed the way we view our time. We are able to learn as we grow our business.

Feb 22, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: The custom reports are really helpful for us to determine manpower costing for projects. We are able to gauge where we are spending our time and where we should be spending our time. Further, we are able to analyze our time spent on individual customers as well as projects.

Cons: It took me longer than I would have liked to get my feet under me, so-to-speak. I had multiple offers from the timesheets.com support team, but thought I could learn it on my own. I learned more in one phone call with a support person than I could have learned on my own for months. I wish I had made that call sooner.

Greatly simplified our timekeeping.

Feb 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is very easy for employees to use and ensures our timekeeping is accurate. Further, it makes it easy to ensure that employees are taking their meal breaks in a timely fashion. The software accurate determines and calculates overtime pay instead of relying upon employee submitted hours.

Cons: The only thing I can come up with are additional features I would like to see - things like some reporting features allow us to spot trends and alerts when an employee is about to be late taking a meal break (instead of discovering it after the fact).

I needed an inexpensive solution and their customer service won me over.

Feb 22, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like that my employees are able to submit time off requests and I am notified quickly. It is overall easy to set-up more employees on the account, it does not take a large amount of steps or walk through. Timesheets has been a time friendly way for a small business operator as myself to create a solution.

Cons: I would like for Timesheets to integrate a standalone time-clock system to work with their software. I do not like the fact that my employees have to log into a computer to clock in. I would also like for the employees vacation/PTO time to have two separate columns, one that states what they currently have in the bank and one that shows what they have in the bank minus any approved time off requests. It is currently hard to track if the employee is accruing time off correctly compared to their pay-check stub.

Customer Services has been amazing. Program is easy to use.

Feb 22, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Its easy to use and set up.
The clocking system is the best Ive seen.
All of our employees love the flexibility

Cons: The GSP Location could work a lot better so we can track employees better. The mileage reimbursement form should look more official.

Overall: The whole set up.

Has been a great tool fir me to keep hourly employees accounted for.

Feb 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Information is right at fingertips. I'm able to view all that is needed within a matter of minutes.

Cons: Reports could be easier to access. I woukdliketo review reports within a matter of a few mouse clicks.

Love this program - would highly suggest it to anyone looking to easily track payroll hours/expenses

Feb 22, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use to pull reports, see hours, fix any uh-oh's. Like that all staff can see when others have requested time off.

Cons: Ability to create color-coded/office specific schedules is extremely difficult. I have to use wheniwork to create our schedules - love their software as well other than that when people request off, they can't see if others have already requested off - probably only reason we still use timesheets.com. If you update your scheduling, I'd pay a small higher fee and love you even more!

Overall: Efficient in processing weekly payroll, maintaining and reviewing expense records.

All around a positive experience. The customer service is exceptional. Very knowledgeable staff.

Feb 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The software is so easy to use. The staff is always very helpful. They really go above and beyond. We are happy we switched to Timesheets.com. The chat feature is so helpful.

Timeheets has worked well for our company

Feb 22, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: For the money it is a great program. It was easy to set-up and the the corrections that need to be made to time sheets are easy to edit.

Cons: Closing out a pay period. Also, it would be nice if the program would interface with our payroll service.

I was 100% sold on timesheets.com by its thoughtful, accommodating and immedidate customer service.

Feb 22, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I appreciate timesheets.com's value for money, ease of use for employee users, chat function, customer service.

Cons: The admin user interface is not as intuitive as it could be, although when you use it as much as I do, that isn't a big issue.

User Friendly, Helpful

Feb 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It's easy to use and allows me to keep track of my hours with ease. I have never had any issues with this software to date.

Cons: It could develop an app for independent contractors who don't always utilize an office. I don't always work from the same location so this would be a helpful tool to help log hours on the go without having to log into the web portal on my phones browser

Overall: the ability to track my hours so i can provide the detailed info to my customers to pay me properly

I find the software very user-friendly and helpful.

Feb 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The software is easy to use and keeps track of all hours spent on clients in one spot. It is very user-friendly.

Capterra-loader

neat and cool to use

Feb 21, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
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Pros: I like the most about this software is the ability to keep things in order is cool. Keeping track of time cards is easy.

Cons: What I like least about this software is that the interface can be a little challenging to use. Other than that, its fine.

Easy to use software.

Feb 01, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Tracks pretty much everything you need to keep complete records. Easy use of clocking in and out for employees. Adding and deleting employees is easy to use and set up.

Cons: Some functions are hidden and have to be searched for. Some of the pages have way too much information on them and could be condensed.

Software w/ potential, but needs some upgrades

Jan 30, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: The software provides the timekeeping that I require and the reports I need to turn into my client.

Cons: The user experience is not good (really dated) and the reports look AWFUL. Would REALLY be great if they would make some improvements.

Does the trick! We don't need much and it does just fine.

Jan 29, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
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Pros: Relatively simple to use. The customer service representative who helped us setup our account was amazing.

Cons: Explaining to tech illterate employees how to login was a hassle. One of our client's uses a service called Ximble that uses a printed out QR code that you scan using a wall mounted tablet. That seems pretty handy, but not necessary.

Overall: Honest time tracking thanks to the IP address requirements.

Staff is able to use this format with minimal difficulty.

Jan 29, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: I am able to run reports, make corrections quickly and review timesheets at any time. This program is very user friendly. I have recommended it to several other churches.

Cons: The cost is a bit more than we planned to spend on timesheets, but the convenience has made it worthwhile.

There is an ease of use when logged into the desktop version, but the mobile version is limited.

Jan 29, 2018
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Extremely
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Pros: The desk top version of the program is easy to use and navigate. The technical support is extremely helpful.

Cons: The mobile version doesn't allow for our offsite employee to edit or sign their cards with ease. This means they will call into the office to make adjustments which is very inefficient and counter productive. There needs to be an easier way to track unpaid sick time.

Overall: Our company is no longer tethered to a time clock

timesheets works great for us and they are always available to help out with questions etc.

Jan 29, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like that everything is timestamped, the multiple reports you can run to keep track of everything are very convenient. easy to watch staff hours and to make corrections.

Cons: there is no app to use; having to double check whether signed in or out due to timesheets timing out; the clockin screen is mobile friendly but the rest of the website is not mobile.

Like the easy use

Jan 29, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Defines and saves addresses - tracks by category and I like the concise layout of the reports. Ease of login in

Cons: It does NOT capture some smaller rides and will often have some rides that start and stop in the same location even though there is some distance between them

Overall: Life a lot easier when expensing mileage/taxes

Capterra-loader

Straight-forward billing and resource management

Jan 29, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: Day to day workflow is easy to use. Simple and to the point. The custom reports feature is super handy and something I use frequently to get a view of what my team has been up to.

Cons: Not as flexible as I would like. Doesn't have external timer apps. Document output (PDF) format is not very attractive for sending to clients and is not customizable.

Overall: Saved time

The support is the best I have ever seen, but once you get going you will hardly ever need it.

Jan 27, 2018
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: The import / export features save so much time.
So easy to enter time.
The ability to merge Clients or Projects and the ability to Archive time

Cons: Doesn't track project estimated hours (estimated vs actual)
Only has Customer and project, no task.

Overall: We have tracked our time against the project for invoicing and payroll.

As a small business owner, to find a software source with fantastic support at a low cost is amazing

Jan 26, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: The flexibility of its Report capabilities is outstanding. I can generate reports quickly and in multiple different ways to suit different projects & my own personal queries.
Its easy for my staff to enter their Timesheets as they finish each project or at the end of each day.
Being Cloud based it doesn't matter where I am, on what PC or Tablet I'm working from - it just simply all works & its all there !
What more needs to be said !
We love it.

Cons: Probably due to my own lack of understanding, but in when a Staff member leave & I archieve their data, some of those projects continue to be worked on, but the departed staffer's times aren't included unless you delve deeper to activate their times (which depends on you remembering the time period they worked to & from).

Overall: A system that works !

Overall, I really like the software and have no major issues with it.

Jan 26, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: It has been easy to use for everyone. I have zero complaints from the employees about their use of the software.

Cons: I do not like that, I, as one of the administrators, cannot edit PTO once it has been entered, like you can regular clock in/clock outs. If I need to adjust the PTO time or I've entered the wrong date, I can not edit it. I have to completely delete the entry and start over. I really wish that this could be changed and become an option to do so.

Excellent and easy to use!

Jan 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: the user interface is very friendly and easy to use, i get notifications on my phone when my employees clock in and out which makes keeping track of lunch breaks and attendance very easy.

Average

Jan 26, 2018
4/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: The fact that notes can be added to the time. This is all I have. Why does this have to be 100 characters? There are not many pros to the product.

Cons: There is not enough customization on the exported reports. Does not have alerts to allow me to let employees know that their timesheet needs to be updated. Does not provide a periodic report (daily, weekly, etc.) that allows me to know which employee did not add time to their timesheet. Daily time reporting is very important to my business.

I have had an overall good experience with TimeSheets

Jan 26, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Extremely
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Pros: That you can quickly record everything you are working on. I like I can see what my team is working on so we can prioritize projects.

Cons: It doesn't have a mobile app. Also, we have had issues when one of the team members wants to change the clock out/clock in time.

Overall: we can easily report back to clients the time and projects we worked on.

Pretty easy to use. User friendly.

Jan 26, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: Tracks vacation and sick time. I can run different reports. I like I can limit where the employees can clock in and out.

Cons: Closing out the pay periods. There isn't a lot of online direction when I don't understand something so I always have to go through chat. A user manual would be nice to keep on hand.

Overall: Ease of use. I can add as many employees as I want. It's easy to add and deactivate employees.

Overal good experience using Timesheets.

Jan 25, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: I like that I can easily clock in and out and see who else is clocked in. I also like being able to add pay period start and end dates to the schedule.

Cons: That I can not see each pay period for each employee broken down. For example, if I wanted to see how many hours an employee worked the past two weeks I have to add them manually. I would love to be able to select dates and get the hours worked that way. Also, the layout is hard to use on phones, especially when trying to create a work schedule for staff.

I have been using this software for over a year now and have had no issues with it.

Jan 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: I like the most is that it will allow you to track the time and expenses together to s specific project or event.

Cons: The only problem we have had was in the beginning and that was getting our employees set up so they could sign in on their own.

Overall: The software allowed us to track hourly time better . It also allowed us to track expenses better and mileage reimbursement.

its a great tool for my staff.

Jan 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: The software is easy to use for my employees. it keeps track of their hours and I have easy access from whatever location.

Cons: I don't have complete control of my employees logging in from outside of the office. I am not sure if I am using the software correctly when it comes to that or not looking at the right information.

Overall: My employees used to give me handwritten timecards. I have offices in different locations so I was not able to physically see if they were late. It has helped me see what times they are actually getting to the office.

Overall happy

Jan 24, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: From a web browser, the site works great. I like the simplistic report generation and the organization of the archived timesheets.

Cons: The interface of the website on a mobile device is not ideal. Unrelated to the mobile device, sometimes when reports are ran, it will automatically charge 1.5x the OT rate even when using an account code on a weekend. I originally thought it was due to the formula to start paying OT after a certain accumulation of hours, but I set that to a limit that has never been reached-so I don't understand why it occurs. My work around is to edit the timecard and use the regular rate, so when the program calculates 1.5x, the amount is correct.

Great value to provide compliant timekeeping.

Jan 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Extremely
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Pros: week-view entry is very easy/convenient and minimizes employee errors. The report options give all I need as a supervisor / employee and for when I need to do invoicing.

Cons: Likely as we haven't inquired yet on customizing it, but it would be good to have default screen for employees show up as week-view.

Timesheets helped our growing business keep better track of our employees hours vacation & sick time

Jan 24, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: I like the reporting function timesheets offers. Being able to pull up an employees vacation/sick time usage for the year is a great feature and has helped our company keep a better track of time used by employees.

Cons: The settings are a bit confusing at times. It would be nice if there was an easier way to allow certain employees to see others employees time without being a supervisor of them.

It is easy to use.

Jan 24, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: All the information you can enter. It is easy to use, easy to set up new users and projects. The reports are also helpful.

Cons: When you are in the dashboard screen the drop down box takes you to the person you selected and then you have to click on their name.

Love this product for my small office employees.

Jan 23, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: This product is very easy to use for the administrator and the employees. Corrections can also be done in a snap.

Cons: It has so many options I can't remember how to use them all:-) When that happens, the excelletn customer service really shows.

Overall: ease of managing employee hours, time sheets, vacation and sick pay.

Timesheets has been an invaluable part of my business. I love how easy it is to use!

Jan 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Easy to keep track of time with multiple clients and projects. Easy to keep track of mileage and other expenses. The customizeable reports are so helpful for invoicing and for figuring out taxes.

Cons: The only thing I wish they'd add is a mobile app. The site does work well on a mobile browser, but an app would be awesome!

Overall: Easy, time tracking for multiple projects and multiple clients, expense and mileage tracking, and customizeable reports that can be exported and saved.

We have been using this software for over a year and it meets all our needs.

Jan 23, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: It tracks time worked and paid time off in a very easy to use format. It tracks reimbursable expenses in a way that makes reporting easy and convenient.

Cons: It can be a little tricky to use from a phone but does work. Users need to be patient and follow the steps.

Overall: Disagreements with staff over how much time they have taken or have left are time consuming and negative. This system saves us from all of that.

I wish all time keeping systems were this user friendly!

Jan 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use, accessibility. This is a very user friendly system that requires very little training for my employees.

Cons: No app. Deducts PTO from accrued time if putting time off in ahead of time, portrays inaccurate accrual balance

Overall: Peace of mind that my payroll is being taken care of appropriately.

Great product, never had a problem

Jan 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: It is easy to use, employee and timesheet setting options are more than enough for our needs, support has been great the two times i had questions, imports data to Quickbooks easily. I also like that we can track all expenses, such as, mileage, we can create and track multiple project time at once and use it from anywhere and upload backup documents.

Cons: In the three years we have used this product we have never experienced an issue with functionality or accesability. I guess the way they charge is not ideal. They charge by numberof users but only in groups, so if we have 5 users and need 1 more we would have to pay for 3 more users in the next tier.

Overall: Timesheets.com made it much easier to track employee and project time and record expenses.

Ease of time keeping and management

Jan 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: It can accessed anywhere which makes use by myself and staff easier.
Time stamped when alterations are made.

Cons: Updating of daylight savings time can be a challenge as it doesn't always work so it can cause a few issues

Overall: Less stress when managing staff movement

Vendor Response

by Timesheets.com on January 24, 2018

Hi Karyn, Please contact us regarding daylight savings so we can help you with the issue. There should be no problems whatsoever with the transition. Thank you for your feedback.

Overall, Timesheets.com has been a great solution for our company.

Jan 23, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like the fact that I can run any reports I need, based on whichever variables I choose. I also like that I can set cost and bill rates for each person, and for each project. That flexibility is important in a consulting environment.

Cons: I would really like the ability to copy profiles or create profile templates for setting up new users. It's tedious going through each new user profile to set all the parameters and permissions, when they are the same as many existing users.

I would also like to be able to give supervisors access to view specific employees, even if they are not under their direct chain of command. Or for them to be able to view all hours entered for a specific project. (Often, the person managing a project is not necessarily the supervisor for all employees on the project. But they still need to see all hours entered for that project.)

A very helpful tool to keep my freelance project tracked. Easy to use with advanced features.

Jan 23, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: For it helped, that it is free as long as I am on my own just tracking my own freelance project. At the same time, it is good to know, that I good upgrade if I should ever expand. Everything works fine, it helps me to keep track of my projects.

Cons: I don't really have any cons. I know, that some setting are a bit diffucult to set right, but I know I would easily find them if I would dig deeper into the software (which I did not yet)

Overall: Helps me, to get my freelance projects tracked easily and to document work invested on projects.

The most easy to use and accurate time sheet software I have used.

Jan 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like the visibility as an administrator. It is very easy to run reports to analyze payroll. We also appreciate being able to monitor overtime before the payroll cycle is completed.

Cons: Honestly I can't think of anything I would change. Our only problems are user errors when people do not double check their dates when editing time entries.

Overall: We are able to easily track hours for internal and remote employees. The IP security feature is a big help in making sure no employees are clocking in or out on their phones when not in the office, especially our remote employees.

This has made keeping track of employees and their projects and payroll really easy

Jan 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The ability to track employee time for any given day at my fingertips. If I want to double check the validity of an employee's hours on a project, I can. I also helps in itemizing how we spend our time.

Easy to use, good price

Jan 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like the ability to allow for individual employees to have more than one job position. I looked around for different online timesheet software that allowed for the capability to do so, and there were not that many. The price is fair and the layout of the website is easy to read.

Cons: It would be nice to have a timesheets app for iPhone and Android available as well in addition to the mobile site available.

Capterra-loader

Great for tracking employees who work in the field! Easy to install and use on smart phones.

Jan 23, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I really like the GPS tracking capability on timesheets.com. It helps to verify accuracy of where our guys clock in and out when they are in the field. It was very easy to install on their smart phones and they do not have any problems using it. It is very straight forward.
Another great feature is the reports that can be downloaded - good for printing timesheets. Also, customer service is great! I've only worked with rep since we've been using the app (September, 2016), but she is very helpful in answering my questions. If she doesn't know the answer, she always gets back to me after researching it with her technical team.

Cons: We would like to use the Customer module of the app for our jobs, but our guys cannot assign a "Customer" to their day through the app. As a work around, we have utilized "Account Codes" and "Notes". The guys will chose the job name using an "Account Code" and in the "Notes", they will indicate the work that was done on that job for the day.

Overall: GPS tracking, Accurate time keeping, Ability to look back and refer to jobs worked on.

This website is made easy to use. I have never had an issue with the website. A must have

Jan 23, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: That you're able to adjust any mistakes that are made and you're able to leave notes and comments for any time entry. That way you always have something to go back and reference if needed.

Cons: Setting it up was probably the most challenging, all the tools and functions and different options that are available. However, once that's complete, it's very easy to use and maintain. Well worth it.

For time tracking and simple payroll this product works great!

Jan 23, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The calendar view was very helpful to see who has time off through out the month.
Time off accrual rates that automatically calculate based on time clocked is also very helpful.

Cons: An ability to have a company wide calendar that show the times of day that a person has time off would be a good addition.

Timesheets.com has made our time management much easier!

Jan 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: We love the ease of using the system. Our employees do not really need any training - they just watch the tutorials, and they are good to go. The reports are easy to run. We used to compile our excel timesheets manually, and also had to compile reports manually.

Cons: I wish that timesheets kept the data for longer than one year. Also, some employees have reported that capturing receipts through their phones is cumbersome.

Easy to use

Jan 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Our company had been using an HR software program that was over-priced and didn't work well. We needed a straightforward, easy to use timekeeping program to track our employee time off. Timesheets.com fit the bill perfectly. I received friendly, personal customer support during the initial set up which made the transition seamless.

Cons: I would like the ability to "edit" time off entries instead of having to delete them and resubmit. Other than that, the program is great!

I have two jobs, one full time and one part time, and timesheets.com has been great for all my work.

Jan 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use is superb and the ability to produce a variety of reports is so useful. The output from timesheets.com are professional and easy to read.

Cons: Wouldn't mind being able to put our logo on the reports in some way. This is a minor issue. Wouldn't mind an easy app, either.

Overall: Good reporting, easy tracking, and great customer service.

Great software - easy to use and reliable.

Jan 18, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I have been using this software, both as an employer and employee for a long time and have had almost no issues. The time is stored for a while and it is very easy set up and schedule different time slots. You can track attendance and use a wide array of features that are very helpful. Customer service has always been quick if an issue were to arise.

Cons: There are definitely not many cons, if any. The appearance and user-interface could certainly use an update, but they really do not affect functionality. Either way, great software.

Overall: Very easy to use as an employee and as an employer. Works well all the time for just about any requirement necessary relating to timesheets.

GREAT TO WORK WITH

Jan 16, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: CONVENIENCE - IF I AM OUT OF OFFICE CAN BE DONE ANYWHERE. EASY WAY OF CORRECTING TIMESHEET IF CAME IN LATE OR FORGOT TO CLOCK IN. EMPLOYEES SEEMS TO HAVE AN EASY TIME USING

Cons: THE OVERLAPPING OF TIME WHEN SOMEONE WORKS AT 11:00 PM - 1:00 AM - IT PICKS IT UP AS TWO DAYS. I THINK IT IS USER BUT WE HAVE EMPLOYEES WHO SAYS THEY CLOCK OUT AND THEN WHEN I CHECK THEY HAVE A CLOCK A MINUTE AFTER

Vendor Response

by Timesheets.com on January 18, 2018

HI Elaine, Thank you for your review. We will reach out to you to ask about the issue you're having. - The Timesheets.com Team

We have had a great experience with timesheets.com in the 3 years we have been a customer.

Jan 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is very easy to set employees up and add customers. We were able to add special tracking items for our customers to help us track exactly what time was spent where. The reporting feature is easy to use to run reports for different time periods and for different customers. It is easily downloaded to other formats. The website is always available, we have never had any trouble with logging in to access it. The cost is very inexpensive for the functionality you get.

Cons: No problems with anything so far. I do have to archive people when we add new people just to stay within our licenses though.

Overall: It helps us see how much time we are spending with our customers. Since they are billed for a certain amount of hours per month. It is critical for us to know where our time is going so we can bill appropriately.

Great system

Jan 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I have been using this software for more than 7 years and dont have any plans to change. It has been reliable from the start. Very easy to set up and the scheduling option has been a plus.

Cons: The options of keeping track on paid leave could be a little easier to set up. I still havent quite got it down how to set up it so it shows correctly on the employees account.

Overall: Easy for the employees to use.

Capterra-loader

I've used Timesheets for several years and it has always been easy to use and reliable.

Jan 15, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I take comfort in knowing that all of my billable time and notes are stored safe and I can refer back to a job or client that I worked with several years ago.

Cons: The user interface could use a refresh as the design and navigation seems a bit dated but overall pleased.

Easy to use. Have not taken the time yet to explore all features like attendance tracking, etc.

Jan 15, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, easy to understand, all information can easily be viewed. Adjustments can be made with ease. Customer service has been very helpful and responsive when I've had questions.

Cons: Time displays as hours and tenths of hours but entries are made in hours and minutes. Causes confusion for users.

Overall: very easy to verify employees time, any time I'd like to.
easy to monitor overtime.
Easy to look for trends in attendance

Great Program

Jan 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It easily tracks PTO, tracks multiple work categories if you have to track what you're doing with your time.it is either a clock in/clock out app, or a can be used as a track your time app. the app also emails to remind you that timesheets are due

Never have been disappointed

Jan 15, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What I like most is if I have a question on a new implementation of processes I can either go to chat or give a call and they have an answer very quickly.

Cons: In all the years I've been using this product, I don't know that Ive found a con yet. If there's something I need to do new like time off requests etc all I do is connect by chat or pick up the phone

Overall: I can do everything i need with one software platform related to time tracking and time benefit accurals

It works great

Jan 13, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Very easy to use the agent that I spoke with was very friendly I would recommend this software to others

Cons: I currently don't dislike much about this software it works very well... it could use a nicer appearance.

we've been using timesheets for our company for years. easy to use and staff is great!

Jan 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, several different ways to run a report which is very handy. it tracks vacation used and what is owed. Great software design.

Cons: maybe make the 'clock in' or 'punch in' the default so all employee have to do it that way. I didn't know of that option till it was too late to get my staff to change. I can certainly change it, but it's not that big of a deal. but maybe other companies feel it might be?

Capterra-loader

I have been using this software for over 5 years. We use it almost every day.

Jan 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is comprehensive, flexible and easy to use. Our contractors use this software to their time. The ability to do reports a number of different ways has allowed us to add a level of transparency that our clients really like.

Cons: Connection to quickbooks should be spelled out in a better way. It would be nice to have the ability to have clients have an area to sign in to so that they can track project totals.

Overall: This software gives us an organizational advantage over other firms.

Easy to Use

Jan 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I can use my mobile device to clock in and clock out. I have had no problems with timesheets after all my time using.

Cons: Unfortunately there is no mobile app that goes with timesheets. I always have to log in via a mobile web browser.