Timesheets.com

5 / 5 289 reviews

Who Uses This Software?

Most businesses need to track employee time. From small offices to multiple locations, we provide time tracking payroll and billing, time off tracking, and expense tracking that employees love.


Average Ratings

289 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $4.50/month/user
  • Pricing Details
    Please visit our website to see pricing details. Never pay base fees!
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Timesheets.com
  • www.timesheets.com/
  • Founded 2004
  • United States

About Timesheets.com

Timesheets.com is a powerful attendance tracking solution. Employees clock in online from their computers or phones and managers can view and make edits. Managers can also setup GPS, IP and other restrictions. Employees can make time off requests from their accrual accounts, subject to supervisor approval, of course. Payroll or billing data can be downloaded into QuickBooks desktop or exported to ADP, Paychex, Gusto and other payroll services. Tech support is always free!


Spotlight_media_placeholder

Timesheets.com Features


Timesheets.com Reviews Recently Reviewed!


Great software - easy to use and reliable.

Jan 18, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I have been using this software, both as an employer and employee for a long time and have had almost no issues. The time is stored for a while and it is very easy set up and schedule different time slots. You can track attendance and use a wide array of features that are very helpful. Customer service has always been quick if an issue were to arise.

Cons: There are definitely not many cons, if any. The appearance and user-interface could certainly use an update, but they really do not affect functionality. Either way, great software.

Overall: Very easy to use as an employee and as an employer. Works well all the time for just about any requirement necessary relating to timesheets.

GREAT TO WORK WITH

Jan 16, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: CONVENIENCE - IF I AM OUT OF OFFICE CAN BE DONE ANYWHERE. EASY WAY OF CORRECTING TIMESHEET IF CAME IN LATE OR FORGOT TO CLOCK IN. EMPLOYEES SEEMS TO HAVE AN EASY TIME USING

Cons: THE OVERLAPPING OF TIME WHEN SOMEONE WORKS AT 11:00 PM - 1:00 AM - IT PICKS IT UP AS TWO DAYS. I THINK IT IS USER BUT WE HAVE EMPLOYEES WHO SAYS THEY CLOCK OUT AND THEN WHEN I CHECK THEY HAVE A CLOCK A MINUTE AFTER

Vendor Response

by Timesheets.com on January 18, 2018

HI Elaine, Thank you for your review. We will reach out to you to ask about the issue you're having. - The Timesheets.com Team

We have had a great experience with timesheets.com in the 3 years we have been a customer.

Jan 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It is very easy to set employees up and add customers. We were able to add special tracking items for our customers to help us track exactly what time was spent where. The reporting feature is easy to use to run reports for different time periods and for different customers. It is easily downloaded to other formats. The website is always available, we have never had any trouble with logging in to access it. The cost is very inexpensive for the functionality you get.

Cons: No problems with anything so far. I do have to archive people when we add new people just to stay within our licenses though.

Overall: It helps us see how much time we are spending with our customers. Since they are billed for a certain amount of hours per month. It is critical for us to know where our time is going so we can bill appropriately.

Great system

Jan 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I have been using this software for more than 7 years and dont have any plans to change. It has been reliable from the start. Very easy to set up and the scheduling option has been a plus.

Cons: The options of keeping track on paid leave could be a little easier to set up. I still havent quite got it down how to set up it so it shows correctly on the employees account.

Overall: Easy for the employees to use.

71ed885a591a0219e4621df2fa25b503

I've used Timesheets for several years and it has always been easy to use and reliable.

Jan 15, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I take comfort in knowing that all of my billable time and notes are stored safe and I can refer back to a job or client that I worked with several years ago.

Cons: The user interface could use a refresh as the design and navigation seems a bit dated but overall pleased.

Easy to use. Have not taken the time yet to explore all features like attendance tracking, etc.

Jan 15, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use, easy to understand, all information can easily be viewed. Adjustments can be made with ease. Customer service has been very helpful and responsive when I've had questions.

Cons: Time displays as hours and tenths of hours but entries are made in hours and minutes. Causes confusion for users.

Overall: very easy to verify employees time, any time I'd like to.
easy to monitor overtime.
Easy to look for trends in attendance

Great Program

Jan 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It easily tracks PTO, tracks multiple work categories if you have to track what you're doing with your time.it is either a clock in/clock out app, or a can be used as a track your time app. the app also emails to remind you that timesheets are due

Never have been disappointed

Jan 15, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: What I like most is if I have a question on a new implementation of processes I can either go to chat or give a call and they have an answer very quickly.

Cons: In all the years I've been using this product, I don't know that Ive found a con yet. If there's something I need to do new like time off requests etc all I do is connect by chat or pick up the phone

Overall: I can do everything i need with one software platform related to time tracking and time benefit accurals

It works great

Jan 13, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Very easy to use the agent that I spoke with was very friendly I would recommend this software to others

Cons: I currently don┬┐t dislike much about this software it works very well... it could use a nicer appearance.

we've been using timesheets for our company for years. easy to use and staff is great!

Jan 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use, several different ways to run a report which is very handy. it tracks vacation used and what is owed. Great software design.

Cons: maybe make the 'clock in' or 'punch in' the default so all employee have to do it that way. I didn't know of that option till it was too late to get my staff to change. I can certainly change it, but it's not that big of a deal. but maybe other companies feel it might be?

D23e7c4c5a0d3619aa45763a961912bd

I have been using this software for over 5 years. We use it almost every day.

Jan 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It is comprehensive, flexible and easy to use. Our contractors use this software to their time. The ability to do reports a number of different ways has allowed us to add a level of transparency that our clients really like.

Cons: Connection to quickbooks should be spelled out in a better way. It would be nice to have the ability to have clients have an area to sign in to so that they can track project totals.

Overall: This software gives us an organizational advantage over other firms.

Easy to Use

Jan 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I can use my mobile device to clock in and clock out. I have had no problems with timesheets after all my time using.

Cons: Unfortunately there is no mobile app that goes with timesheets. I always have to log in via a mobile web browser.

Very easy to use

Jan 12, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Never any glitches with the software. It is easy for all of my employees to use. There is a mobile app which all of my providers use. Adding new employees is easy.

Cons: When you archive an employee who has left and you want to look at hours from previous years you have to reactivate them. Than you have to put their end date in again when you are finished with your reports. It would be nice to just be able to check a box to run the report and than uncheck them when the report is finished.

Easy to keep track of my employees hours.

Jan 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It was very easy to show my employees and implement the daily use of the online time card software. The ease of use for those who are not very computer literate.

Cons: My company and staff have been using this software for several years and we do not have any issues using it.

Support staff is very helpful.

Jan 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It allows us to track professional time and not just clock in and out. This is very useful for tracking projects.

Cons: The interface is a bit early 2000's looking, but it works great. Perhaps a new theme or skin would help but it is not really that important.

Overall: Daily time tracking

It works good, but there are employees that always say they 'clocked in' but it doesn't 'register'

Jan 10, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: The main page is nice with the list of employees; the ease of seeing who is clocked in and who is clocked out

Cons: for the senior people it is harder for them to learn. I don't know if we need a security question and all that. it is just a time clock

Overall: I would tell people what system we have but I have nothing to compare it with. So I wouldn't be a lot of help for other people

Vendor Response

by Timesheets.com on January 11, 2018

HI Jodie, I saw your comment about clock punches not 'registering'. This simply doesn't occur, so please call us the next time you think this happened. We have a full audit trail and a breadcrumb tracking ability. Usually when employees report clock punches that didn't take, it's user error. Most of the time they just forgot, and we can tell that because there's no audit trail showing they even logged in. Occasionally the audit trail shows the employee logged in but never punched the clock. This is far more rare. In most cases, it's just a simple case of forgetfulness, but we can certainly prove this if we get a chance. Call us the very next time it happens with the name and date and we'll show you exactly what transpired.

059849a0b73eef944dfb3ec002e39e0e

Very easy, and reliable/

Jan 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The interface is easy to navigate thru. There isn't much confusion on where to find certain detailed information. The text message notifications are very helpful as well.

Cons: None at the moment. It would be great in customize the page to have a company logo so we can know see more of ourselves in the product.

Simple and easy to use and very helpful for the organisation to track individuals activity daily.

Jan 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Report generation. Time stamp of individual at different time zones. Assigning projects to individuals and get combined report on time spent.

Cons: No cons, Notable one is giving option to put company logo in reports and option to design the report templates to our organisation needs.

B3f65bf218d1869c5a9f0d2bd81580de

We were in desperate need of way to track employee time. It needed to affordable & easy to use.

Jan 09, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Timesheets is a feature rich solution that has allowed us to effectively manage employee time and reporting. It's very easy to configure and manage. It's great at tracking PTO and expenses. One of the features that we find most valuable is the ability to limit access by IP address. Our employees can only clock in/out when they are physically in our office.

Cons: There's not much negative to say about an affordable service that gets the job done with a minimal learning curve. One thing that I feel it lacks is a dedicated mobile app. Timesheets offers a mobile version of their website, but a dedicated mobile app would be a welcomed addition.

Overall: Affordable solution that lets us manage employee time effectively, allows us to create useful reports, keeps employees honest with their time cards.

F94a94fae4787efce7ed318ca839334b

I have used Timesheets.com for nearly four years. It's a solid product that I recommend to friends.

Jan 09, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Timesheets.com is easy to use and mostly intuitive. Charge codes are easy to establish, and adding billing rates to the charge codes is quickly completed.

Cons: I have yet to figure out the best way to structure pay periods, close outs, and exports for invoicing. I've done the training sessions. Those portions of the site (close outs and the related training) need some improvement.

I am very happy with timesheets.com

Jan 09, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Very easy to use. Customer support is excellent. Response time is usually right away. Information is easy to gather.

Cons: It doesn't integrate with other software we use so integration is manual. I haven't used all the features available.

Overall: Payroll management.

The software is very easy to use and works perfect for me to track my time per client.

Jan 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The reporting features make it easy to provide detailed reports to each of my clients to support the invoicing.

It is a very interface to use. A one-stop place to keep track of time and expenses/mileage.

Jan 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use. Paperless time sheets. Associates sign electronic time sheet. Ability for associates to clock in outside work.

Cons: Need some improvements on reporting... not very intuitive. Also, it will be nice there was an android app available.

Love using this website. It has helped us so much in streamlining our work

Jan 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The fact that it is online based and the employees can log on from anywhere to check or out. Also the fact that I do the books from another state gives me immediate access for processing payroll.

Overall good experience. Would like to see attention paid to suggestions made.

Jan 09, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: This is a simple system to use both on entry and report side. Minor changes to the system would benefit overall.

Cons: Needs place for work done by piece to be input. This is a lacking in the functionality of the system. Would be very useful to implement.

Have worked with this software for 7 years now, and don't have any reason to change.

Jan 09, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Edit function is great! Boss loves that employees can define their work duties throughout the day. And the detail easily loads in to QuickBooks allowing for great reports.

Cons: Would like to see something along the line of employee reminder to follow up on previous day missing time postings.

Overall: Definition of employee tasks throughout the work day.

System works great for project / customer time tracking and expense tracking

Jan 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Functions as expected and provides effective reporting for customer time, project time, expenses reporting, etc.

they are always there if I have any questions.

Jan 09, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It is easy to use for our small staff. I like the outline of the log of the hours. We use this every day and it is convenient to tell if any employees forgot to clock in or out.

Cons: On the calendars sometimes when doing payroll we really have to make sure we get the correct month. I would suggest to look into that. Lucky I do not have to look for reports daily.

Overall: convenient every staff members uses their computers

7fe55f7fe8eb44c35b9bce983cbac2ec

Fits my needs perfectly

Jan 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like that I am able to track all of my client projects and provide them with a report each month of my time spent and since I am a sole proprietor, the fact that the software is free is a huge plus.

Cons: The only con I can think of is when I print a report, it cuts off my customer notes and doesn't include everything.

Overall: I am able to track time for each my clients and print monthly reports.

User friendly

Jan 09, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of use for users and administrator
Customer support was easy to contact and recovery solution.

Cons: Reports are a bit tricky to master but easy enough once you learn them

Unable to mass put in holiday pay, I have to do it one employee at a time

Vendor Response

by Timesheets.com on January 11, 2018

Hi Jessica, I saw your review. I wanted to let you know that we absolutely have a tool to input holiday time for everyone at once. You do NOT need to enter holiday hours one employee at a time. Please see the Global Manual Entry link in the TOOLS section of our left menu. Please call us if you need help, but that form is all you need!

Timesheets program is pretty easy to set up and use. We use it on a daily basis and to run payroll

Jan 09, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The ease of use on a daily basis. some reports are very easy and easy to customize, allowing employees to enter their time and ability to limit sign in locations.

Cons: Some features not explanatory and not able to see changes when clocked in this would be helpful . There are a few things, just not off hand, that could use a tweaking.

We use Timesheets to track our entire staff's time each day.

Jan 08, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: We enjoy the Flexibility of the software. The product is easy to set up, and if any problems have arisen customer support is excellent

So far I'm most impressed with the customer service.

Jan 02, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The customer service has been superb. The calls/direction have been informative and easy to follow.

Cons: Navigating between the reports and the Dashboard is at times time consuming, but hopefully as we use it more this will get easier.

109bef5b28b8573f3ec385465fe5bca7

Customer Service is OUTSTANDING!!!!!!

Dec 29, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Easy to view Employee Time OFF Accruals and to view each employee's used TIME OFF over a specific time period. Time card administration is quick and accurate and staff likes the system.

Cons: Pro rata time off accrual for part time employees is not perfect. Our company provides vacation/PTO pro rata for part-time employees,which still needs to be done manually.

Vendor Response

by Timesheets.com on January 02, 2018

Hi Marion, We have a by-hours-worked PTO accumulation method which works great for part time employees. Not sure why this is an issue for you. Can you help us understand?

4aabc5e1d2acfa2c0f80ac035f85829d

professional, friendly and concise. Helped me with a variety of things beyond what I asked about.

Dec 28, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Staff likes the timer - easy to use and pause. I like the support that I just got that took a look at my account and how i do things and helped me customize it better to my needs.

Cons: Its a little old looking, but its functionality more than makes up for it. Also wish that when someone logged project hours, that they "cost" would automatically show up for payroll hours.

Overall: Easier to track everyone's hours and what account they worked on.

Timesheets.com was easy to setup and the customer service has been fantastic.

Dec 22, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The software is easy of use and navigate. I also like that I can quickly reference HR data like available PTO time, review dates, etc.

Cons: The scheduling tool could use improvements. I'd like to have an hour by hour view to make it easy to see how many people we have on the clock at any given time.

Solid online timesheet app

Dec 20, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Comments: Not bad for what it is, way better that paper sheets but feel like it could be a simpler interface.

Pros: Most people really like the "copy last time sheet" feature. Easily keeps track of earned PTO, which is always super important to employees. Easily tracks multiple work categories if you have to track what you're doing with your time. I also like that it can either be a clock in/clock out app, or a track your time app. I also love that the app emails me to remind me my timesheets are due, because I never remember.

Cons: I found it a little clunky at first, meaning it wasn't immediately user friendly, I thought it could have been way more straight forward. And for some reason I've yet to figure out, you can add PTO/Holiday hours in the main screen or in the PTO screen. I don't know why.

Customer rep was very pleasant and helpful, answered all the questions/concerns I was having

Dec 19, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: I like that it can track our employees individually, customer service is always available, they are very helpful and friendly.

Cons: minor glitches with the deductions process, but other than that, everything seems to be working fine. I do not have any issues at this time.

Customer Rep is knowledgeable and patient which makes it easier to understand how the product works

Dec 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: After understanding how to use the software, it is easy to navigate around. Also, we do a lot of manual work to manage time keeping. The software relieves us of most of the the manual work that goes into time keeping/record keeping.

Great customer service!

Dec 18, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Does everything we need it to do. If we get stuck with something someone is always available to help us.

Cons: Maybe the ability to calculate the average hours worked over a period of time to calculate paid time off for part time employees.

Overall: Great software with great customer service.

Been using for 2 years, works great

Dec 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use, great for contractors, keeps everything in one place, make payroll easy, employees like it as well

Great customer service

Dec 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Customer service is exceptional and great knowledge and delivery of training. He was impressive in handling customer expectations.

Cons: Lack of knowledge on my part but the customer service representative was so knowledgeable and articulate in his explanations.

So far, so good!

Dec 11, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: We've just begun using Timesheets.com with our employees, and we've gotten a lot of positive feedback. It's got the main capabilities for which we were looking:
(1) Entering time for payroll purposes
(2) Tracking projects - broken out by team
(3) Requesting time off in the system
(4) Syncing with QuickBooks

By far the best part about Timesheets.com has been their customer service. They've been very responsive in answering all of the questions I throw at them!

Cons: It does have a few limitations that we've identified ... but they're mostly business-specific preferences. Some to note would be to request time off in multiple day increments, the ability to "copy" customers, and to generate different kinds of reports (charts/graphs). It's my hope that Timesheets.com takes customer feedback into consideration when making updates to their system!

B873dc6e1d9596482b7307282d9a0f2c

Great and quick service.

Dec 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to use and efficient. This software helps make my job easier. My team members love it too. It is very helpful.

0833c7b9b119e96d634e83e7f54e2089

The app is easy to use and has all the functions we need. The customer service is great.

Dec 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The customer service is awesome. They are super friendly and knowledgeable. I have had 3+ experiences where they were on the phone with me setting up some new system and they are very nice and professional. The app is also very simple and straightforward.

Cons: There is nothing really overtly bad about the product. I guess it's not the prettiest thing in the world but who cares. It can be a bit tricky to navigate if you're doing more specialized projects like setting up PTO accrual, but once you do it once its fine.

I am so grateful for this program finding me!

Dec 07, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: +The ease of control as the admin-I can see everyone's entries and edit where necessary. +The mobile feature-my foremen can enter their time whenever it is convenient for them and I see their updates immediately. +Producing reports are so easy-it has cut down the sorting through our many Excel sheets to add up our project times by 1000%. We are a small company and did not want to sign up for expensive construction PM programs. This does the job for us without the high expense. +I also use the reports feature to calculate payroll hours...instantly-this has also saved me many hours. +Chat support is instant and they are very helpful and knowledgeable.

Cons: -There are very minor details that TS could work on, when I run into them, I contact their customer support via Chat and make my suggestions. An example of one feature I have requested is that they add a line item displaying the date range on their 'Payroll By Account Code' Excel Reports. I can enter this in manually with no issue, it would just be convenient if it were already on the report itself. I already contacted customer support regarding this and she said she would send my request to the engineers of the program. I hope to see this feature updated, if not, I will continue to use this program and manually enter the date range. It is not a show stopper. I would be extremely sad if this program every closed down, can't live without it now.

Our experience using Timesheets has been great.

Dec 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Timesheets enables my employees to handle their productivity with ease from anywhere, it's easy to use and offers great customer support.

Cons: It seems somewhat expensive especially to add one more employee but it's been worth it.

Customer Service is awesome! I've used the chat function and a follow up phone call by Danielle.

Nov 08, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: time/project tracking - for cost purposes into accounting. Faster and info in real time. Great expense tracking function. Our guys are all over Ontario and I can keep track of expenses in a timely manner.

Cons: Wish there was a time function on the project timers (like the hourly) When our operators clock in it's hard to see where they were first, if it showed the clock in/out would be easier to track.
Geo located not of any assistance since it doesn't track each stop during the day. Our operators travel quite a bit and visit many sites in a day.

Overall: none really - I was asked to take it from a vendor.

I'm a novice, but it's easy to use. The customer support is outstanding! You won't be disappointed!

Nov 01, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Fairly easy to use once you learn how. The tutorials are great and the customer service is exceptional! They are very patient and willing to help at any time!

Overall: Payroll reports

Most helpful and kind customer service, easy and convenient system for tracking jobs and payroll

Oct 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like that my employees can clock in on one job, later pause and clock in on another then back again, It makes everything around here run much smoother sense they can just switch jobs on their cellphones.
I love the fact that the program works up a billable count of hours with my rates and as well make payroll easy.
Perfect system for my upholstery shop.
Onto of all the good stuff the program helps me with is the fact that Timesheets.com's customer service is probably the best i have run across in a long time. Kind people and helpful with any problem you may face.

Overall: made my billing and payroll an easy task

7df431f9362230267688ff5baec503c0

Timesheets gets the job done. Its just so drab and ugly.

Oct 18, 2017
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
Likely
Extremely
Likely

Pros: Timesheets gets the job done and provides the functionality needed to track time. It provided most of the reporting I needed to create invoices.

Cons: This software just feels old. It is clunky and ugly. It needs a reskin and some rethought UI. I have moved on to new software.

Overall: It helps me track my hours for invoices.

Vendor Response

by Timesheets.com on October 19, 2017

Thanks for the feedback Tim, We're definitely working on improvements and will be releasing a new interface in near the end of the year. We definitely are old, in Internet terms - over a decade. But that means our software has nearly 15 years of features and fine tuning. Many customers love it. We're sorry you didn't but you're welcome to check back with us in the next few months as the service look will be upgraded and there will be a host of new features.

Timesheets.com is a fantastic program for anyone that is looking for a website that is easy to manag

Oct 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: What I really like best about Timesheets.com is how accessible and user-friendly this software is. I have had no problems using this software for business use. I also really like that the Customer Service is very helpful whenever we have any problems or delays. It's not that common to have Customer Service representatives go out of their way to help and support you when encountering an issue with their software, but the customer service reps at Timesheets.com go way above and beyond to make you feel like an appreciated customer--even after the issue has been addressed and fixed.

Cons: There wasn't anything we disliked, and our company decided to try something else based on a recommendation from them. If we have to say something that wasn't helpful. I would have to say that it did not correctly track vacation hours. But it is possible that it offered that option, but we were unable the option. I really just done have anything negative to say about it.

Overall: great website program

Best Time Keeping Solution

Oct 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The software is easy to use, very intuitive, and has all of the pieces I personally need to track my time, as well as the functions we as a team need for all of our team members time tracking and payroll.

Cons: This software doesn't have a mobile app which is bad when you forget to clock out and just want to be able to quickly get on your phone and do it.

Overall: Saves time, keeps track of things in an easy to view way.

Very convenient

Oct 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: This program makes processing payroll much easier. It also has helped with job costing and time management. Their staff is always friendly and extremely helpful and ready to assist with any questions that I have.

great costumer service! I highly it!I actually had the opportunity to speak with CEo several times.

Oct 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Software is easy to use. Great costumer service! I highly it!I actually had the opportunity to speak with CEo several times.

Overall: My employees can clock in and out any where online.

Joel was kind, courteous, professional, and expeditious.

Oct 03, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I like the software because of its ease of use and customer support. The personnel also seem to be able to use it easily. Seems like a good system.

Simple for daily users, powerful for company analytics

Sep 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It's really simple for first time users and people that haven't used a time clock before. I love the interface and how easy it is for employees to punch in and out.

Cons: There are a few functions of the software that haven't been intuitive to me in the user process. Running custom reports, entering in employee schedules, setting up holidays, for example. However, I've always contacted customer support and they help me through my question within minutes. The answer is generally quite simple, but if I hadn't contacted support I wouldn't have gotten to the answer nearly as fast.

Overall: My employees are able to very simply clock in and out, but I can do almost anything with the information their time punches provide. Many reports to run. Timesheets.com can be as simple or as complex as you want it to be as the administrator/payroll.

We've had a great experience with timesheets.com. They've been super prompt answering all questions!

Sep 18, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Our users find the software easy to navigate and use. The software is also easy for our administrators to set up new users .

Cons: When we run monthly payroll and employees are paid for a portion of a work week, they can no longer see how many hours they worked that week. This makes it more difficult to track overtime.

This has been a rock solid platform for our company. The staff does a wonderful job.

Sep 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It's very versatile and fits any sized business. They have covered the requirements for a rock solid solution to providing online time cards. You're also given flexibility in allowing different team members to handle certain tasks without jeopardizing the company's privacy.

Very user friendly but if I have a user error the Customer Service reps respond quickly and assist.

Sep 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use and quick, competent, friendly Customer Service. Timesheet is very user friendly. When I need help Customer Service is very quick to respond and always super nice. They help me with my issues and explain things very well.

Overall: Easy to use, easy to set up new users. Accurately keeps employees time.

Timesheets is relatively easy to use and produces good reports.

Sep 06, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: We like the geolocation aspect, shutting outany log ins from other locations. Alert system for the supervisor to know when employees need correction on time entry.

Cons: Pulling in late time entry in the current pay period, the way the date comes in, covers the whole time period vs the current pay and the day that is being included.

Experience with Timesheets.com has been perfect!

Sep 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Intuitive. Up and running without even watching the training videos. The support staff was amazing. Response was immediate.

Very suitable program for our companies needs

Aug 28, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The customer service is excellent. They spend time working through questions and assist in finding simple solutions. The program is easy to navigate and has loads of options and information.

Cons: It takes a bit of time to go through all of the information. With limited time to "learn" a program it is a bit intimidating.

Easy to use. I couldn't be happier

Aug 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use!
Intuitive and simple. I've used other software that was cumbersome and made managing my employees MORE difficult. Timesheets makes it EASY.

Overall: Stress relief. It made my life less complicated

We switched to Timesheets after using other products since 2009. This is a superior product!

Aug 15, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Being able to manage leave accounts by staff instead of manual company submissions.
Having a team dashboard showing work status of each individual
Using work calendar - we replaced our Company calendar with Timesheet scheduling
Easy expense logging - we replaced using another app for this with Timesheets
Brilliant support with a real person to discuss how to best use Timesheets

Cons: Being a strongly rules based product, a list of rules under Tools would be great. Mobile entry can be quicker and faster. Having a total project cost report (time+expenses) to close out projects upon completion would really add value.

Overall: Reducing time on admin, increasing management and project time.

I had a complicated question (that I couldn't really explain) but customer rep. made me a priority and helped

Aug 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It does all of the math for me! hehe (I know how to do it, but its nice not to since it would be so time consuming)

Its also easy to navigate for me and my employees.

Overall: My employees can track their hours and pay in an easy and efficient way! It makes it SO EASY for me to do payroll.

I had an awesome experience.

Jul 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Was speedy in getting results and easy to understand! I am trying to be supportive and respond to this feedback but a turn off is the 100 word minimum. If I am asked to participate in another and it has the same requirement, I will most likely opt out.

Cons: I don't have any cons about my chat experience other than this 100 word minimum. Really busy but Time sheets is great.

Customer rep. was VERY helpful in walking me through my questions

Jul 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The ease to navigate through program, to run payroll hours, correct hours where needed, and the ease of the Dashboard.

Intuitive software that doesn't require a lot of instructions for me (or my staff) to use.

Jun 27, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I like that there is always help when I do need it. Very problem-solving oriented support team! I have only positive experiences every time I have either a simple or complex question. They take the time to try and understand my business and the underlying goal that I'm trying to accomplish.

Cons: The only thing I don't love is that we use the supervisor feature so that our contractors can see their rates per piece - but that leaves me a little vulnerable. Since they are input as supervisors, they can also change the rates on me. I bet we are unique in requiring this feature for non-supervisors, however.

Overall: I complete payroll and track employee/contractor volumes by form reviewed.

Awesome Customer Service

Jun 21, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The software is easy to use and customize. The customer support is superb. Whenever I call for assistance not only do they answer my question quickly and professionally, they also take the time to provide education on the product and offer guidance on customization and streamlining data entry and reporting.

Finished free trial and now customer

Jun 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I have just finished my free trial with Timesheets. I was very impressed by the customer service. I had put some items in wrong and they were extremely helpful. I had a rep call me 3 times to make sure I had everything I needed. She walked me through the changes. I wish all companies operated this way!

Cons: I have just started so have not found anything wrong. This is a technical thing but I wish the IP address was for each specific computer and not just the companies address. I know I could get the camera security to take a picture but we don't have cameras on the computers for that option. Otherwise, no cons!

Excellent time tracking even for complex system

Jun 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The online tracking, reporting and upload availability to our payroll system makes processing payroll more accurately.

Cons: Trying to uncover or find some functions that aren't utilized often is time consuming - BUT - their customer support is terrific!!

Overall: Our company is able to clock in/out nearly 100 employees throughout several states, including lunch breaks, and breaks in time due to AM/PM shifts with ease and accuracy. The implementation to import it to our payroll system due to the seemingly endless codes we have to apply to all of our staff and location, allows us to track and budget each location we have.

Adrian Crihalmean has been very helpful and extremely patient in setting up my company & employees.

Jun 09, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Have not used it very long so far,but it seems it will give us all the information we need for our timekeeping purposes.

Cons: Have not used it long enough to evaluate but the training for Admin could be a little more in depth.

Overall: Helps us meet the Dept. of Labor requirements for timekeeping.

We are just getting underway however the Customer Service has been excellent!

Jun 09, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of use and the training to get us up to speed. Anytime I have a question, I have been able to find it right away on the site and if not, I email or call my customer rep - Monica - and she is GREAT!

Overall: We just started using it, so I haven't found a con yet. My team will be underway fully in the next month.

Customer service is always quick to respond and very helpful.

Jun 06, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Timesheet is a great way to track so many different aspects of our employees time sheets. From tracking PTO and vacation time to overtime. It allows me to set limits too

Cons: I wish it was a little more user friendly but luckily the support staff is amazing and patient. They are fast to respond when I ask to chat. Always friendly.

This afternoon I had the pleasure of working with Abraham as we imported sick leave balances.

Jun 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The software is very user-friendly and is very resourceful. I love the ability to chat and have assistance over the phone.

Cons: The software should be tweaked a bit to modify for various scenarios. Overall, it is still easy to use.

Awesome software and GREAT customer service. Abraham was wonderful!!!!!!

May 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The software is easy to use and navigate. The pricing is great and very competitive and I can not say enough about the customer service. They will spend as much time traning you on the software as needed.

Overall: Payroll has never been so easy

I was curious to learn more functionality and reporting.

May 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I enjoy the ease of use for the workforce and the maintenance. Changing dates is very easy and can be done quickly. The simplicity is very user friendly. Also, Raya Wasser is our personal account representative and is great! Raya was very helpful and friendly, I am confident to call back and get the guidance we need.

Cons: I would not mind being able to run TimeSheet reports out of Salesforce, rather than just a log in function.

Overall: Broke my workforce into different account codes. Also learned how to clean up a PTO issue and roll everyone into same benefit.

Excellent

May 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: We have used the software for five years and I like how easy it is to use. Makes it one less complicated thing off my list!

Everyone has always been extremely helpful!

May 17, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It is a simple program to manage employee time. I also like that the employees can let me know once they have reviewed their hours through the program.

Overall: A simple program to track employee time and manage payroll and bonus.

fast easy user friendly. i highly recommend these guys for their system, and their fabulous service!

May 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: fast easy user friendly. i highly recommend these guys for their system, and their fabulous service!

I really have had a completely positive experience with timesheets.com.

May 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It's very intuitive and has many extra features making it a complete mini HRIS system as well! The reports pull as much information or as little, as you will need to get your payroll processed. And the users have all been empowered to be responsible for their own timekeeping. Timesheets has helped to streamline payroll for us.

Overall: The HRIS features, the time saving payroll calculating, and the ease of use are key factors in the benefits of timesheets.com for our company. Additionally, the support that is available online at any time you need it, has been highly convenient. The staff at timesheets.com has been friendly and accommodating and a pleasure to work with. Thank you again!

This system is customizable, and VERYVeasy for staff to use. The reports are helpful

May 11, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I LOVE the knowledgeable and accessible customer support. They know who you are and listen to your needs, so they offer solutions to actually help your situation, unlike other companies that offer the same marginally helpful generic answers for everyone. I also love how quickly your rep gets back to you and that there is an 800 number always available.

Cons: I dislike that it took so long to set up and customize the software. I dislike that variations in staff size impact the fee for the system.

Overall: Accurate and timely payroll with minimum time input from supervisors. Great reports. Easy for staff to use.

Customer Service answers/returns your call quickly and are very knowledgeable.

May 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Timesheets is so easy to use. Its very dependable and easy to export to QuickBooks. The reports are detailed and you can go back as far as you need to in time.

Overall: Ease of use, easy to sync to QuickBooks, reliable, great reports.

Great Customer Service !

May 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Editing time is easy and the customer service department / technical support is awesome! The support staff is the best!

Cons: As the admin I could not adjust my own PTO (understandably enough) but there isn't anything else that I've had a problem with.

Overall: tracking employee time is easy and the software is user- friendly.

Mason helped me over the phone with setting up a new employee and customizing some features.

May 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Customer Service is very good and the program is easy to use for my staff and for me as administrator

Cons: No cons, nothing that I haven't been able to resolve through contacting customer support. So far, everyone has been great.

The system is very easy to use but the customer service reps are very knowledgeable and helpful!

May 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy software to use, even if you are not the most patient or tech savvy person, like me.
Their customer service is the best too!

Overall: That our clients and employees find the software easy to use

HAPPY WITH SERVICE

May 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: IT IS EASE TO USE , THE STAFF IS FRIENDLY HELPFUL AND EASY TO CONTACT. ALWAYS READY TO HELP.........

This program certainly makes my job much easier!

Apr 28, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use, intuitive and very functional. I have asked myself over and over again , how did I do this before I found their program?

Overall: Ease of job, security that the information is correct.

Great customer service!

Apr 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: The team at Timesheets are excellent! This product has helped me save money as well as track vacation and sick days.

timesheets

Apr 25, 2017
5/5
Overall
1 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Comments: Great customer support, but I do feel that the ease of use is not user friendly. I feel that it could be made easier (especially for the technology challenged).

CVG Engineering Revew

Apr 21, 2017
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: I thought the customer service was exceptional! They worked with me during my evaluation the trial evaluation to help me understand all the features of the software. There are multiple channels for customer service.

Great service and program

Apr 17, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Very user friendly. Can easily correct any mistakes. Quick and easy to get set up. Customer service and sales people are terrific.

Cons: None

Overall: The on-line chat works great! The program is so very user friendly. Customer service people are terrific.

Easy Time sheet Services

Apr 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: This company has great customer service. I love this program. It makes payroll so easy. We have been a customer for years. Love it.

Excellent software great for small companies and project tracking

Apr 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: the customer Service is what keeps me using Timesheets. Our company tracks project times as well as salaried employees and this software is one of the best choices we have made. I high recommend Timesheets for a great online tracking and payroll software.

Time off accruals

Apr 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: Very professional and patient. Explained everything so that I could understand. She took the time to review and make sure it was correct.

Great Support

Apr 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Time Sheets.com is very responsive, and even offers support when it looks like you might not be using their product to its fullest capacity. We have called a few times and always got a very wonderful person who helped us tremendously. Couldn't be more pleased

YOU ROCK TIMESHEETS

Apr 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Timesheets has been so helpful. Any time I call with a question, not only do they quickly resolve but they also educate me on the process for future reference.

Great customer Service

Apr 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I spoke with customer service agent who was able to call me within seconds of my inquiry and updated my information very quickly. Great customer service!

Love this software!

Apr 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use and availability of the support staff.

Cons: I cannot think of one thing.

Overall: We have been using timesheets.com for about one month and absolutely love all of the functionality that is available in this system. It is like having a mini HRIS software besides. Not only is it user friendly for the employees, it is very intuitive. The support is available when you need it as well. I cannot say enough GOOD things about this product! Thank you timesheets.com! And thank you to Monica for her support this morning. Adrian has also helped me several times. Both are excellent customer service folks and I'm sure there's more out there. Save yourselves a headache and implement this software!

Recommendations to other buyers: Get someone to help implement the software with you and you should be good to go!