# ZIWO Pricing 2026 | Capterra > Learn more about ZIWO pricing plans including starting price, free versions and trials. Source: https://www.capterra.com/p/171265/ZIWO/pricing --- # Pricing for ZIWO [4.6 (109)](https://www.capterra.com/p/171265/ZIWO/reviews/) Write a Review! ## [ZIWO](https://www.capterra.com/p/171265/ZIWO/) has **3** pricing plans - Yes, has free trial - No free version **Credit Card Required:** No ### Cloud Business Phone System $40 **Pricing Model:** Flat Rate **Payment Frequency:** Per Month Cloud Business Phone System plan includes: - Cloud PBX - Free Standard DID - Inbound Roaming Agent - Standard IVR ### Cloud Contact Center $109 **Pricing Model:** Flat Rate **Payment Frequency:** Per Month Cloud Contact Center plan includes: - Agent Attendance Time - Agent Status - Automatic Call Distribution - Call Recordings - Call Whispering ### Enterprise Contact Vendor for Pricing **Pricing Model:** Other **Payment Frequency:** Per Month Enterprise plan includes: - 24/7 Support - Bring Your Own SIP Trunk - Custom Data Retention Policy - Custom Integration - High Availability ## Popular alternatives to [ZIWO](https://www.capterra.com/p/171265/ZIWO/) Looking to learn more about Call Center software similar to ZIWO? Check out these popular alternatives that are closest in terms of key features, functionality, and benefits. by QualityUnit [4.7 (1786)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting Price:$15/month [LEARN MORE](https://www.capterra.com/p/102188/LiveAgent/) by Zendesk [4.4 (4083)](https://www.capterra.com/p/164283/Zendesk/reviews/) Starting Price:$115/month [LEARN MORE](https://www.capterra.com/p/164283/Zendesk/) by Freshworks [4.5 (3460)](https://www.capterra.com/p/124981/Freshdesk/reviews/) Starting Price:$19/month [LEARN MORE](https://www.capterra.com/p/124981/Freshdesk/) by Zoho [4.5 (2213)](https://www.capterra.com/p/169505/Zoho-Desk/reviews/) Starting Price:$20/month [LEARN MORE](https://www.capterra.com/p/169505/Zoho-Desk/) by Bitrix [4.2 (997)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting Price:$69/month [LEARN MORE](https://www.capterra.com/p/113540/Bitrix24/) [View all alternatives](https://www.capterra.com/p/171265/ZIWO/alternatives/) ## What do others say about [ZIWO](https://www.capterra.com/p/171265/ZIWO/) pricing? Value For Money[4.5(109)](https://www.capterra.com/p/171265/ZIWO/reviews/) Pros Cons [Read All 109 Reviews](https://www.capterra.com/p/171265/ZIWO/reviews/) Read Full Reviews Below Rami E. Managing Director Hospitality, 51-200 employees Used the software for: 6-12 months ** Overall Rating 1.0 ** Ease of Use 1.0 Customer Service 1.0 Features 1.0 Value for Money 1.0 Reviewer Source Source: Capterra June 20, 2026 "Unreliable Provider" **Overall:** Our Ziwo numbers were down from early March due to server issues on their side, with no contingency plan to keep service running. Meanwhile we kept paying for a telecom subscription tied to a service that wasn't being delivered. Poor reliability and no accountability when it mattered — I can't recommend them for any business that depends on its phone lines. **Pros:** Avoid Avoid Avoid Our Ziwo numbers were down from early March due to server issues on their side, with no contingency plan to keep service running. Meanwhile we kept paying for a telecom subscription tied to a service that wasn't being delivered. Poor reliability and no accountability when it mattered — I can't recommend them for any business that depends on its phone lines. **Cons:** Unreliable customer support / no contingency plan the platform was not working for 2 month while we where paying for Etisalat **Switched From:** [Grandstream Wave](https://www.capterra.com/p/168626/Grandstream-Wave/) **Reasons for Switching to ZIWO:** Due to unreliability of Ziwo and loss of business as they could not solve their problems for two month Rami E. Managing Director Hospitality, 51-200 employees Used the software for: 6-12 months ** Overall Rating 1.0 ** Ease of Use 1.0 Customer Service 1.0 Features 1.0 Value for Money 1.0 Reviewer Source Source: Capterra June 20, 2026 "Unreliable Provider" **Overall:** Our Ziwo numbers were down from early March due to server issues on their side, with no contingency plan to keep service running. Meanwhile we kept paying for a telecom subscription tied to a service that wasn't being delivered. Poor reliability and no accountability when it mattered — I can't recommend them for any business that depends on its phone lines. **Pros:** Avoid Avoid Avoid Our Ziwo numbers were down from early March due to server issues on their side, with no contingency plan to keep service running. Meanwhile we kept paying for a telecom subscription tied to a service that wasn't being delivered. Poor reliability and no accountability when it mattered — I can't recommend them for any business that depends on its phone lines. **Cons:** Unreliable customer support / no contingency plan the platform was not working for 2 month while we where paying for Etisalat **Switched From:** [Grandstream Wave](https://www.capterra.com/p/168626/Grandstream-Wave/) **Reasons for Switching to ZIWO:** Due to unreliability of Ziwo and loss of business as they could not solve their problems for two month [Read All 109 Reviews](https://www.capterra.com/p/171265/ZIWO/reviews/) ## How should I be thinking about software pricing? [ Be an Informed Buyer: Understanding the True Cost of Business Software It's not just you-budgeting for business software is complicated. We're here to break it down. ](https://www.capterra.com/resources/business-software-cost/)