# ZIWO Pricing 2026 | Capterra > Learn more about ZIWO pricing plans including starting price, free versions and trials. Source: https://www.capterra.com/p/171265/ZIWO/pricing --- # Pricing for ZIWO [4.7 (108)](https://www.capterra.com/p/171265/ZIWO/reviews/) Write a Review! ## [ZIWO](https://www.capterra.com/p/171265/ZIWO/) has **3** pricing plans - Yes, has free trial - No free version **Credit Card Required:** No **Discount:** By Plan Frequency ### Cloud Business Phone System $40 **Pricing Model:** Flat Rate **Payment Frequency:** Per Month Cloud Business Phone System plan includes: - Cloud PBX - Free Standard DID - Inbound Roaming Agent - Standard IVR ### Cloud Contact Center $109 **Pricing Model:** Flat Rate **Payment Frequency:** Per Month Cloud Contact Center plan includes: - Agent Attendance Time - Agent Status - Automatic Call Distribution - Call Recordings - Call Whispering ### Enterprise Contact Vendor for Pricing **Pricing Model:** Other **Payment Frequency:** Per Month Enterprise plan includes: - 24/7 Support - Bring Your Own SIP Trunk - Custom Data Retention Policy - Custom Integration - High Availability ## Popular alternatives to [ZIWO](https://www.capterra.com/p/171265/ZIWO/) Looking to learn more about Call Center software similar to ZIWO? Check out these popular alternatives that are closest in terms of key features, functionality, and benefits. by Zendesk [4.4 (4071)](https://www.capterra.com/p/164283/Zendesk/reviews/) Starting Price:$39/month [LEARN MORE](https://www.capterra.com/p/164283/Zendesk/) by CyberSentriq [4.7 (1753)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting Price:$15/month [LEARN MORE](https://www.capterra.com/p/102188/LiveAgent/) by Freshworks [4.5 (3408)](https://www.capterra.com/p/124981/Freshdesk/reviews/) Starting Price:$19/month [LEARN MORE](https://www.capterra.com/p/124981/Freshdesk/) by Zoho [4.5 (2211)](https://www.capterra.com/p/169505/Zoho-Desk/reviews/) Starting Price:$20/month [LEARN MORE](https://www.capterra.com/p/169505/Zoho-Desk/) by SaaS Labs [4.1 (223)](https://www.capterra.com/p/157853/JustCall/reviews/) Starting Price:$29/month [LEARN MORE](https://www.capterra.com/p/157853/JustCall/) [View all alternatives](https://www.capterra.com/p/171265/ZIWO/alternatives/) ## What do others say about [ZIWO](https://www.capterra.com/p/171265/ZIWO/) pricing? Pricing Rating $ $ $ $ $ Value For Money[4.6(108)](https://www.capterra.com/p/171265/ZIWO/reviews/) Pros Cons [Read All 108 Reviews](https://www.capterra.com/p/171265/ZIWO/reviews/) Read Full Reviews Below Hassan M. Customer Service team leader Financial Services, 501-1,000 employees Used the software for: 1-2 years ** Overall Rating 5.0 ** Ease of Use 5.0 Customer Service 5.0 Features 5.0 Value for Money 5.0 Likelihood to Recommend 100% 10/10 Reviewer Source Source: Capterra June 9, 2025 "Customer Service TL" **Overall:** Overall, the experience with ZIWO, a cloud-based contact center solution, is generally viewed as positive, particularly for small to medium-sized businesses that prioritize core communication functionalities and straightforward integration. The platform is frequently commended for its user-friendly interface, which allows for a relatively smooth onboarding process for new agents. Users often highlight the clarity of voice calls and the effectiveness of its primary features, such as call routing and logging. **Pros:** What users appreciate most about ZIWO, a cloud-based contact center solution, is its powerful combination of user-friendliness and robust functionality. Customers frequently praise its intuitive interface, which allows for quick setup and easy daily operation for agents. The platform's crystal-clear voice quality and seamless integration with various CRMs are consistently highlighted as key strengths. Furthermore, ZIWO is lauded for its comprehensive feature set, including omnichannel support for voice, WhatsApp, and SMS, alongside insightful real-time analytics and reporting. This allows businesses to efficiently manage customer interactions, monitor performance, and ultimately enhance the overall customer experience. **Cons:** While ZIWO is generally well-regarded, some users report areas for improvement. A common point of criticism is the mobile application, which some find less stable and feature-rich compared to the desktop version, occasionally experiencing glitches or performance issues. Another aspect mentioned is the pricing, which some smaller businesses consider to be on the higher end of the spectrum. Additionally, a few users have reported experiencing occasional bugs or lags within the main software, particularly during peak usage times, which can disrupt workflow. However, these points are often mentioned alongside praise for their responsive customer support. MARWAN T. team leader Consumer Services, 1,001-5,000 employees Used the software for: 1-2 years ** Overall Rating 5.0 ** Ease of Use 5.0 Customer Service 5.0 Features 5.0 Value for Money 5.0 Likelihood to Recommend 100% 10/10 Reviewer Source Source: Capterra June 9, 2025 "Ziwo Review" **Pros:** interface easy to use, no glitches to be found or any bugs, support of the app is quick and professinal **Cons:** Sometimes there are drops in the calls that causes a business delay in our SLA over all, otherwise nothing [Read All 108 Reviews](https://www.capterra.com/p/171265/ZIWO/reviews/) ## How should I be thinking about software pricing? [ Be an Informed Buyer: Understanding the True Cost of Business Software It's not just you-budgeting for business software is complicated. We're here to break it down. ](https://www.capterra.com/resources/business-software-cost/)