Who Uses This Software?

Hosts, owners, and property managers powering the next generation of vacation rentals.


Average Ratings

54 Reviews
Ease

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Pricing Details
    Free 30 day trial, and then 1% of automated bookings.
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Wheelhouse
  • www.usewheelhouse.com
  • Founded 2014
  • United States

About Wheelhouse Pricing

Wheelhouse is the only pricing platform that allows you to build a customized pricing strategy around your unique business goals. The result is up to 40% more revenue, less time spent researching your competitors prices, and data-driven insights into your properties and market. That means you can run your short-term rental business as intelligently as a hotel. Based in San Francisco, CA, Wheelhouse helps thousands of owners and managers on every continent but Antarctica (for now...). ;)


Wheelhouse Pricing Features

  • Credit Check
  • Expense Management
  • Online Payments
  • Owner Portal
  • Tax Management
  • Tenant Management
  • Tenant Portal
  • Vacancy Tracking
  • Website Management

Wheelhouse Pricing Reviews Recently Reviewed!


Inaccurate Pricing cost me Thousands

May 31, 2018
2/5
Overall

4 / 5
Ease of Use

2 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: - Easy to use

- Update prices in a click

- Sync with Airbnb

- web based

- Friendly staff

- Global company

Cons: - Incorrect pricing on multiple dates e.g. christmas, easter etc

- Customer support friendly, but completely unhelpful. Comparable to the friendly face at the coffee shop, nice but usually gets your order wrong.

I have multiple properties for different clients in which I manage. I started on wheelhouse with 8 properties, to put my 'toe in the water'.

I attempted to sync my account with wheelhouse. They had technical errors on their side. It was suggested to me in their words "just keep clicking sync until it works". This took around 5-6 hours of checking in and doing this over 2 days.

So now I'm connected, I believe things were going quite well, pricing was updating etc. Fast forward 2 months later, I was getting a large number of bookings over christmas period and new year which seemed out of the ordinary. After researching other properties in the area and comparing to my own portfolio, I came to realise in some cases we were priced at 1/3 of the price of properties in the area which were of an inferior quality.

I approached wheelhouse about this issue in which they were friendly but unhelpful. Politely informing me that it is a known issue and that if i would like to lodge a request for a feature to be added I'm welcome to follow the link. I was gobsmacked. Immediately I queried how to de-link my listings, I was provided a link on instructions to do so. I was not made aware that all the pricing would revert. I spent the next 2 hours repricing.

Vendor Response

by Wheelhouse on June 04, 2018

Hey Darren! Our sincerest apologies for the difficult experience you had with Wheelhouse. We take these issues very seriously, and we've already reviewed your feedback with our team. We are obsessed with ensuring that all of our customers have an amazing experience with Wheelhouse, and we didn't live up to our own high standards here.

We take a lot of pride in building the world's best pricing algorithm for vacation rental professionals, but also understand that we can always do better. In this case, we are internally reviewing our Christmas 2018 pricing recommendations in Adelaide, and will be pushing some updates to the algorithm as needed over the coming weeks.

If you'd like, we can set aside some time to chat on the phone, and address what else you'd like to see improved with the product. You can also email us directly at hello@usewheelhouse.com to arrange a time to chat.

Does exactly what it promises to do: sets your pricing on profitable auto-pilot

Jan 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that Wheelhouse is, day by day, learning what my pricing should be and is continually adjusting the pricing to meet my goals.

Before I used Wheelhouse, I would occasionally adjust my pricing based on seasonality and vacancy. But I would not set prices for my entire calendar (that would take too long), and I did not do it very often (since even small changes took a lot of time.)

Plus, I had no clue about special events, or any information about the wider market.

With Wheelhouse, it sets all my pricing for my entire calendar, including adjustments I never had time to make (Weekends, special events, market conditions). And it does this every single day.

Because I prioritize occupancy, Wheelhouse (at my instruction) aggressively adjusts rates to fill holes in my schedule as needed. At the same time, it keeps my rates high for the days when it should be high. I would not have the time to do this myself, and I would not know what values to set.

Possibly the most valuable thing Wheelhouse does for me is this: it is figuring out what my basic price should be. When we started out, we just had to guess what our price should be, based on pure speculation. But Wheelhouse is making fine adjustments as it goes, and is figuring out our basic rates using the most important information of all: what the guests are willing to pay.

I am confident our pricing is far better with Wheelhouse, and that we are making more money.

Well worth the tiny price they charge.

Cons: I wish the system somehow magically knew when a booking was made and used the new information to adjust the pricing right at that moment.

As it is, Wheelhouse checks every 24 hours (I think). Plus you can ask Wheelhouse to refresh manually.

But that involves going to the web site and pushing a button, which is more work that I am now used to doing since Wheelhouse took over.

I also wish Wheelhouse could magically make people want to book my listing before all other listings. I guess that is a future feature request.

Overall: Wheelhouse helps us make more money by adjusting our AirBnB price dynamically.

It is very good.

Top of its class. A+++

Jan 18, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: Its been a great experience using Wheelhouse and working with their team members. The setup process can be overwhelming at first, but once you learn the process its pretty simple. I like that they provide a sort of "setup wizard" to first get you started. When you feel more comfortable with the process you can go straight to the rate settings and advanced features.

Truly a "set it and forget it" pricing engine. Lots of options to get the automation just how you want it and to match your pricing strategy (I tend to be conservative to maximize occupancy). The pricing data seems pretty accurate, although there are times when I opt to set custom events. They do not collect a commission on custom events, which I appreciate. Overall the commission they charge is worth the service.

Customer service is extremely helpful and quick to respond.

Cons: I wish there was an easier way to set custom events across multiple listings. It is too time consuming with the way its currently setup.

I think they have achieved a good balance between functionality and ease of use. The interface can be intimidating at first, but its easy to navigate one you have familiarized yourself.

Wheelhouse helps me make more money. They are reliable and have great customer support.

Feb 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The interface is reasonably intuitive. All the features that I need exist. The site is very dependable. Anytime I've had questions, the friendly and knowledgeable support staff has given me quick answers. I love that they give me information about what specific events are happening in my area which may affect pricing.

Cons: There are not very many cons. I suppose it would be nice to be able to switch between rental rooms using a drop-down, rather than having to go back to the dashboard each time. Airbnb uses a drop-down. The wheelhouse method requires an extra page load.

Overall: The software helps me to earn more money with short-term rental rooms. It helps me to figure out the highest realistic price that the market will bear.

A no-brainer to use

Mar 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I basically don't ever have to think about rates, and my property fills up more than expected and often at rates higher than I think I'd otherwise set! I don't know why any VR owner/manager wouldn't use Wheelhouse, especially for the tiny amount it costs. Except I'm glad they don't in my market, because it absolutely gives me a competitive edge!

Cons: Not Wheelhouse's fault, but they don't integrate with HomeAway (HomeAway's choice). That limits its usefulness a bit, since HomeAway is the biggest booking channel. However, you only pay the tiny booking fee if a reservation is booked through a supported channel, so I pay a tiny amount to Wheelhouse on my Airbnb and FlipKey bookings and anything that comes through HomeAway doesn't cost me anything.

Makes things SO much easier

Jan 11, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Before Wheelhouse, I would login to Airbnb every Monday to update our pricing. Did we still have days open within the next week or two? Time to offer a discount. Are things picking up now that it's spring? Time to raise prices. Holiday weekend? Oh shoot, someone booked it before I realized and now we've charged way too little. ARGH.

Now it's all automatic, and it's fabulous. It saves me time, and I've found that our overall revenue has increased because Wheelhouse will set prices higher than we would, since they're looking at so much more data. It's absolutely worth the tiny fee they charge.

Cons: The user interface is still a little clunky, but that's not surprising for a new service. It takes a lot of clicks to get where I need to go. Also, they really need an app. Most of my airbnb management is done from my phone, and if I need to login to the Wheelhouse website to look at something it's a pain.

Overall: Save time, make more money.

Great software for automating pricing decisions based on property-specific factors and local demand.

Jan 18, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I like the customizations to pricing models, which allow users to set a strategy for their rental pricing. It is helpful to set general guidelines and targets and to allow the software to fluctuate pricing within those parameters depending on occupancy, demand, and time to stay.

Cons: I really wish the cleaning fees could be removed from the analysis and that wheelhouse had more information on market cleaning rates. We currently outsource our cleaning, so those earnings -- which show up on Wheelhouse analytics -- aren't accurate for us. I assume this is a common problem, so a simple toggle to say show metrics with or without cleaning fees would be helpful. In addition, it would be nice if Wheelhouse could suggest cleaning fees based on market rates, or at least give a sense of the range of cleaning fees and prices in the area.

Great platform with great customer experience. Maximize profits!

Apr 05, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It's fairly easy to use and has tons of features. It can be clunky on mobile at times, but still easy enough that I often update from mobile. It's really helpful and smart in maximizing profits for your short term rental and for the low price they take, it's worth it. Their customer service and openess to feedback is top notch.

Cons: A little clunk on mobile. Sometimes the load times are slow regardless of platform (3-10 seconds.)

I think a lot of new features on in the works, but havent seen any updates in a while and I think there is a lot more that can be done to help maxmize profits (and I'd be willing to pay a bit more for that)

Once we started using wheelhouse we started making more money

Jan 18, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It takes the headache out of doing your own research, it is user friendly. You can adjust it to minimum and maximum standards And it is flexible.

Cons: It doesn't work great with VRBO. There is not much to not like about wheelhouse it solves many problems.

Capterra-loader

Great software!

Jan 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money

Pros: It always gets me great prices for my properties on airbnb. Easy to use and set up its like magic, always watching your rates for you.

Overall: Haven't had any problems that required support yet. One thing is like to see is why a price is what they set. Haven't had any negative experience so far.

Great Value

Jan 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Provides a great way to get help setting and also managing my short term rental rates. They have helped me realize I can charge a higher rate than I ever realized.

Cons: I generally think it is pretty great. The VRBO API needs to get fixed, but my understanding is that this is more an issue with the team at VRBO than it is the team at wheelhouse.

Overall: I have increased my nightly rate, and thus my overall profits while also saving my time.

I've been using Wheelhouse to maximize my income on my listings for more than a year and I love it!

Jan 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Great product and great team. They listen to customer feedback to create functions that we really need and use.

Cons: I simply can't wait for them to develop the multi-calendar! I'm sure everybody will love this very useful feature.

My most trusted tool!

Jan 11, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I have been using Wheelhouse for a few months now and I am very pleased with it. Initially I tried Wheelhouse as well as two other competitors on a trial basis. I ended up choosing Wheelhouse because the pricing was, in my opinion, the most accurate. I love that I can see events in the area that sometimes I am unaware of. I have so had great luck with technical support. I once had an issue where I was unable to link and sync one of my accounts and it was handled quickly and efficiently. I was very impressed.

Cons: If I could suggest improvements it would be to allow for direct linking of additional sites such as Homeaway or Booking. I would also love more stats, graphs and comparables.

Very easy to use and worth the small cost.

Apr 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: I like the software because it sets the prices for me automatically on Airbnb and I never need to go in and change based on supply and demand. Wheelhouse does the pricing automatically and I always get top dollar for my rentals.

Cons: Wheelhouse doesn't link with VRBO, however, I use the pricing that is generated for airbnb and adjust my VRBO pricing accordingly. It takes a little more time. Hopefully they will be able to link to VRBO in the future.

Overall: I get top dollar for my rentals and I don't need to go in and adjust prices, it happens automatically.

Solid Pricing Algorithm

Apr 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The site is easy to use and the configuration settings are intuitive. Over the course of the 2-3 months I have been using it, I have seen an increase of revenue on a monthly basis. My listings tend to book in waves, with a few bookings at around 6 weeks out, then a few more at about 3-4 weeks out and several within 2 weeks. What this tells me is that I am getting guests who plan but do not overpay, and also the last minute ones who end up paying premium prices.

Cons: I am very satisfied so far, but realistically, I need to observe its performance over the course of the entire year to see how it does over high and low seasons.

The software totally released me from adjusting and worrying about the price.

Jan 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Suggested price scientifically calculated based on tons of relevant data round the world. The trend of price is not very different from what I would price if by myself. It also gives me some insight if there is some gap between what I had thought and what the system suggests.

Cons: Not meaning "like least" but just hope the software is applicable for more sales channels such as Expedia and Booking.com

Overall: Saved time to manager price. Got additional sales that I wouldn't have received if the Wheelhouse had not accurately and daily adjusted my prices. Also won higher priced guests which I would have priced lower. So the Wheelhouse tells me when to be aggressive and when to be relatively conservative.

Helpful software to maximize pricing

Jan 16, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Lots of features that are easy to set. Talks seamlessly with airbnb.

The customer support is personal and quick. You can even submit ideas for new features and they will often get built in.

Cons: The calendar especially is a little clunky on desktop and mobile. Could use a mobile app but not necessary.

I also find the loading times to be slow or sometimes the site hangs when updating your pricing...the little stats about wheelhouse are entertaining but get old.

The algorithm seems to be very clever and optimizes the monthly revenue

Jan 18, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Great customer service that responds quickly. Easy to set up and link the wheelhouse software to my Airbnb account.

Cons: I have multiple listings with wheelhouse. When I am on the specific page listing I have to go back to the home page and wait for the home page to load before I can choose another listing. It would be a much better user experience to use a drop-down menu on the specific listing page.

Overall: More revenue

Makes my life easier!

Jan 18, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: That it takes the hassle out of figuring out a price for our airbnb and keeps it up to date for us. So we don't need to worry about our pricing or wonder if we're leaving money on the table.

Cons: We started using WheelHouse when we first set up our AirBnb, we hadn't booked any nights yet and the data wheelhouse used to set our initial price wasn't very accurate. The initial price was about 200% more from where it's ended up after 30 something bookings. But now it runs great, so it definitely needs history in order to be accurate to market.

Very valuable for any Airbnb business

Jan 12, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: Wheelhouse's price predictions tend to be spot on for my local market (Milan) and its customization options are very good. It's also extremely easy to use and quick, and customer support is very responsive. It definitely has a good impact on my baseline, and the pricing is just right.

Cons: The lack of a mobile version / app. The website can be used from a smartphone, but it doesn't work very well, for example the calendar is only usable in landscape mode.

Pretty great when it works

Jan 15, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Versatility, and control of features. I like being able to customize price, min stay.

I love the ability to set % discounts for certain periods and also to set price manually.

Cons: Glitchy sometimes. Base price changes without warning. Would like additional control of min price, I want to set the min price differently for different periods (for example if I need to fill out a week I will go lower on price, but its hard to do currently).

Wheelhouse has earned me more money for my Airbnb listings.

Jan 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I don't have to be an expert in pricing or timing of events. Wheelhouse identifies those opportunities and I benefit from peak usage times.

Cons: This is a small thing, but navigating from listing to listing could be more streamlined. I tend to look at the same things. It would be helpful to be able to go directly to a page and select the listing rather than having to go from listing to listing and then select the page I'm interested in.

We use this to *mostly* automate our pricing.

Mar 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We get a great starting point to set our prices at. The data insights it gives into the performance of our properties is helpful. The features of being able to tweak the numbers here and there is very helpful. There are a pretty wide variety of features.

Cons: The algorithm isn't perfect, so we have had to make adjustments pretty regularly as we go in order to optimize occupancy and ADR to produce the highest income.

Love the data and insight mining you guys do. It's not that easy to use which is support is importan

Jan 12, 2018
4/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Extremely
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Pros: Data, analytics, supply and demand insights are in credible. Love the events flags but wish I knew what the events were. Love the demand charts and all the visual displays of graphics.

Cons: You don't support enough platforms. My listings are on 4 sites right now and you guys are only managing 2 of them. With multiple listings it's not easy to switch back and forth between calendars. Strongly recommend a multi calendar view where all the calendars for all the listings appear on one page. It's not that easy to use, feel like there are too many backdoors and hidden areas on the site. Also when you link to other sites you have to deactivate to change min stay

Overall: It's stuff I don't have time to research. It's great all the data is compiled behind the scenes and is formatted in a way that I can maximize my prices.

Wheelhouse is great for Airbnb hosts like myself. It keeps me competitively priced & booked!

Feb 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I have control over settings that best represent what I'm trying to do for my listing. I get choices in how I want my listing priced, but Wheelhouse does the footwork of analyzing other local listings to be sure I stay competitively priced.

They offer all this at an unbelievable price.

Overall: Honestly, so far I haven't found something that isn't working well for us. We have so much control and their customer service is top notch.

Overall good tool for Airbnb, could use some improvement

Jan 11, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Value for Money

Pros: Demand pricing, when it works. It's useful that the tool sometimes determines demand pricing. The interface is also pretty well developed from a usability perspective.

Cons: Inconsistent demand pricing; how did the tool not recognize that New Years eve should be higher priced? It feels the "four statisticians" perhaps need a lesson on basic life, like...people also have fun and especially on New Years eve

So far I am very impressed

Jan 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The robust controls. I used another software prior to this and Wheelhouse is so much better. My favorite feature is the month to month seasonal adjustments that you can do. This is so important in my market.

Cons: The rates around local Chicago events and holidays don't always follow my experience and knowledge. Also wish that you would work with VRBO, as 50% of my bookings are sourced on that platform.

Great product for professional hosts. a necessity for those who want to maximize revenue

Jan 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: ease of use, ability to see all the matrix that airbnb fails to do, true income by month, huge time saver for those who are in tune with market fluctuation

Cons: does not show true address, just the titles. does not show appearance of the listings in comparison with others. the pricing suggestion sometimes doesn't take into consideration the impact it has on vacancy

Overall: time saving, higher revenue, confidence in the market

Easy to use, responsive team. It has been great for increasing income for our short term rental.

Mar 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I love that I don't have to spend time updating our calendar and missing out on potential earned income. Wheelhouse uses algorithms to set a fair market price that I have no desire or the time to figure out.

Cons: Wheelhouse does not link with VRBO/homeaway. It links with other services who link to VRBO but now we're starting to talk about paying a lot of middle men.

A new experience

Mar 05, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: When I first used Wheelhouse I never thought with the increase in pricing that I would ever get any bookings. Once they started to book, I thought great I can make more money and take less bookings!

Boy was I wrong my bookings are the strongest ever. I will make as much money in the first three months of 2018 and I made all year in 2017.

I recommend that you at least try Wheelhouse and see what happens.

Cons: I wish Wheelhouse was connected with VRBO and Mrbanb. It would save me time manually adjusting the pricing.

It would be nice if the host could see price changes in bold! That way I would not have to look at every date on other sites to have correct pricing.

Overall: Increased Booking and higher pricing!

Wheelhouse beats default pricing by a mile!

Jan 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

Pros: The granularity of data and customizations allows users to gain greater insight into their local market, versus default and ambiguous Airbnb pricing recommendations. A close second is the level of control you achieve with Wheelhouse.

Cons: It's hard to recall something I like least about Wheelhouse; I think a mobile version would be adopted quickly!

Great product, needs a few additional integrations but will soon be the industry leader.

Jan 11, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Very easy to use. Very smart platform. Great UI.

We've tested a few of these products and this is our favorite one by far.

Cons: They need integrations with VRBO and HomeAway. That's the only piece missing from making it the best product available.

Overall: Easy to use pricing tool

Easy to use availability tool

Easy forecasting tool

Very good overall

Jan 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Overall, the tool i svery helpful and I do like to use it. I would love to be able to see / update date ranges of prices across all units as once if I desire.

Cons: Summer months is flakey in price, last summer it dropped the price dramatically without any indication of why and I had to go in and set prices

Great experience with Wheelhouse Dynamic Pricing Tool!

Jan 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: User interfaces are great!

Setup is very easy

Powerful features for last minutes

Rates are very accurates

Cons: Some little cities not yet covered in France, but the team answer to request and add them quite shortly

Overall: Better accurate rates for my rentals, datas from competitors rentals and the market

Capterra-loader

Its an easy platform to help me price my places automatic.

Jan 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: the fact that the system updates the price based on offer, demand, and even weeekends or holidays where I can make extra .

Cons: i have places in different area, and this only works within major cities, and it will be good to make it work for many other places.

Overall: helped me manage pricing.

I found this product about 9 months ago and what a time saver it ha sbeen for us. Great product!

Jan 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use and smarts.

For us to be able to do what this software does would take days of research and knowing what to look for and where to look for it.

the development team are always willing to listen to any improvements you may have.

Overall: Save time and that saves money

wheelhouse is easy to use, and helped us supercharge our pricing strategies. A must have for us.

Feb 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The ability to modify prices on a month by month basis is a huge plus, something we have been missing from other companie's products

Cons: A lack of analytic features for guesty imported properties is a bummer, as we really like the "performance" tab available for Airbnb.

WH has been very easy to use, it's intuitive and where I've had questions, help is very easy to use!

Feb 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that it's user-friendly and takes the burden of having to price our rental property ourselves. As a host on AirBnB, it's great to be able to run the rental property without spending too much time worrying about competitive pricing, keeping up with local events and being on top of what other hosts are doing in the way of nightly prices.

Cons: There's not much I don't like. The only thing I think would be helpful would be to provide rationale behind the numbers...other than that, no complaints.

Overall: Ease of use, a great addition to running our rental property effectively and efficiently.

A 5-star service across the board!

Jan 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Amazingly responsive client service and explanations. And equally amazing value that saves huge amounts of time.

Overall: saves time and prices better than i could do.

Wheelhouse gives me confidence in managing my Airbnb rental.

Jan 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I like that it automatically updates my airbnb prices so I don't have to monitor my prices as often. I also don't have to worry about getting bookings when the prices are at a default rate if I haven't been able to raise it due to demand or local events.

Cons: It seems to set my base price quite a bit higher than my unit/market warrants. So I've had to use a custom base price but once that's set it manages the seasonal, weekend and local event fluctuations really well.

Makes pricing on Airbnb super simple

Jan 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The user interface and the actual algorithm. It makes pricing for my Airbnb really simple. I like how it sets a base price and then constantly adjusts the price based on a number of variables. It offers the user a better return on their investment and pays for itself with time.

Cons: The reporting charts are useful, but are fairly limited. I'm not sure though what else I would add to make them better.

A truly useful service that helps increase my bottom line $

Apr 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Super easy to use. Flexible: I don't get charged for the days I change my rates from what Wheelhouse set. Variables: This service looks at all the variables that makes sense when considering my pricing....only I don't have to do the work :) An absolute no brainer value for the money !

Cons: Ummm.....Nope. I got nothin'. Really. I can't think of anything that I would change in this current software.

I make more money than I did using Airbnb's "smart pricing".

Jan 15, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It recommended prices much higher than I'd have thought to try -- and I get them! I also like the reporting feature a lot (seeing my occupancy rate, for example).

Cons: I don't find the system super intuitive, and would prefer a flat rate to a percentage based fee system.

Overall: More money, and ease of managing pricing changes. If I followed Airbnb's pricing suggestions I wouldn't make enough to even *have* the Airbnb.

Does exactly what they say it does

Jan 11, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use and setup, seems to price our property well as we fill up but not too quickly. I like that various parts of the pricing algorithm can be tweaked.

Cons: I would like comparison tool showing how our property is priced vs how wheelhouse would price our competitors and why. That would help me understand better how the price can be affected.

Overall: Painless pricing of our airbnb rental.

I love Wheelhouse's pricing strategy and price!

Jan 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easily set pricing adjustments for weekend and season, and drop the price for vacant dates. The price is also very good -- no monthly charge, just pay 1% of your earnings.

Cons: It does not allow you to invoice separately for different listings. They are working on it, but not available yet.

Overall: I earn a lot more money using the software without having to do the work of self-adjusting the price.

Informative and useful software

Jan 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The software is helpful in increasing bookings at our AirBnb property. The software also is very informative regarding pricing trends in our city

Cons: Cons include costs of software as this is a little more expensive that similar products from competitors but overall the software is a good value and works very well.

Overall: Very useful- as new AirBnb hosts this is very helpful

WheelHouse is SO customize-able and very easy to use!

Jan 11, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love how many options there are for personalizing your pricing, especially the last-minute discounts, weekend discounts, etc. It would

Cons: It is difficult to block/unblock specific dates, or choose specific pricing for certain days. When I first used the software this wasn't an issue, but it has been for some time now.

i'm intimidated to find out how a smart pricing work in action

Jan 11, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love your site's interface,the fast sync of price's update ,it is really fast and not over decorated site perfect for the average user

Cons: i would like to have more in depth analysis on how the pricing software manages to calculate the final price, seasonality etc. for more expert users

Overall: An extra view on my pricing policy

Easy to use and pays for itself

Jan 11, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use with all the options I need to customize prices.

Updates constantly to get the best price.

Works much better than AirBNB smart pricing which is way too low almost all of the time.

Cons: Would like it to also work with VRBO, but does not yet. They plan to add this soon I have been told.

Their algorithm is significantly better than the last service of its kind we used - we're happy.

Jan 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Their algorithm works well and gives us great data-driven feedback on the performance of our properties.

Cons: Still needs a few new features added, but most things that are necessary are there. For instance, they do not have a feature that allows me to automate variable minimum night stays.

Overall: Our rates are optimized!

EASY, INTUITIVE

Jan 11, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money

Pros: STATEGY SECTION is the one i most use, i also like the adjustment that are quite intuitive and easy to use

Cons: DONT REALLY KNOW IF PRICE IS COMPETITIVE WOULD BE GREAT TO HAVE A BENCHMARK OF PRICING IN THE AREA FOR SIMILAR FLAT

Been great. Easier than expected with better customer service than expected.

Jan 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Makes my life easy and bringing in a higher dollar than I would have on my own. Website it very easy to navigate and customer support is right there for even simple questions.

Peace of mind when you are new to biz or old . Take the guess work out and make money.

Jan 14, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, from setup to daily/weekly reviews

Algorithm that has good criteria defined

Customer support and help

Overall: Guess work out on pricing your property for Airbnb

Wheelhouse takes away the hassle of determining pricing. It maximizes profit with little to no effort

Apr 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Flexibility on pricing

Advice on pricing

Ability to put minimum days

Takes into account seasonality

Takes into account your tolerance for risk