Who Uses This Software?

Purpose-built for boutique law firms needing on-demand, full-featured and affordable DIY eDiscovery.


Average Ratings

21 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $199.00/month
    See pricing details
  • Pricing Details
    Flexible Pricing Plans Starting at $25 per GB No User Fees
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Lexbe
  • www.lexbe.com
  • Founded 2006
  • United States

About Lexbe

The Lexbe Platform is purpose-built for boutique law firms involved in complex litigation. Cloud-based, lightning fast and highly affordable, the Lexbe Platform equips you with critical capabilities to handle large document cases, including the Uber Index, integrated language translation, near-dupe and TAR delivered via a very simple and intuitive user interface. The Lexbe Platform is Microsoft, Apple and Android compatible. Pricing starts at just $25/GB/Month with no commitments.


Lexbe Features

  • Billing Management
  • Calendar Management
  • Case Notes
  • Client Management
  • Communication Tracking
  • Conflict Management
  • Corporations
  • Court Management
  • Discovery Management
  • Docket Management
  • Document Management
  • Expense Tracking
  • Government
  • Law Firms
  • Records Management
  • Task Management
  • Time Tracking
  • Trust Accounting

Lexbe Reviews Recently Reviewed!


EXCELLENT CUSTOMER SUPPORT!

Feb 11, 2019
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: *Lexbe has very responsive customer support.

*You can make recommendations for changes to the platform and they take them under consideration and often implement them.

*They are very responsive to requests for assistance. *

*Overall it is pretty reasonably priced and can be billed back.

*They offer a lot of webinars to get proficient.

*Review sets are a great way for attorneys to review documents with attachments in a quick & easy way but staff generally needs to set these up for them.

It is the only such software that I am aware of that is accessible with Screen Access Software (Like Jaws).

Cons: *It is not an easy to pick up software, particularly for running productions.

*They offer a lot of online tutorials and webinars but to really learn it, a live trainer is the way to go. (Just ask).

*The billing for support is not always transparent. They say you will know if you are being billed but that is not always true. If you disagree that you shouldn't have been billed, they will generally credit some or all to you.

*It can run slow for no apparent reason and the document viewer will not load so you end up waiting for this. They will instruct you to clear your browser, but that doesn't always help.

Overall: Lexbe can be a great & inexpensive way to handle a good sized document case and review/sort/tag documents for easy grouping and call back. It can be glitchy and you need to get significant training to really be able to maneuver the software but once you learn, it is a asset!

Fantastic for organizing, analyzing, and sharing documents

Feb 20, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The automatic OCR function, which makes high volumes of documents easily searchable, coupled with the degree of customization for tagging and the ease of sharing cloud-hosted documents among team members makes Lexbe a stellar tool for analyzing, organizing, and collaborating on case document collections, no matter how vast the universe of documents.

Cons: The production features could be improved. Namely, the privilege marking, placeholder production when encountering incompatible document formats or otherwise problematic files, and the length of time it takes for the system to process and Bates stamp a production can be frustrating, time consuming, and occasionally lead to discovery disputes between parties.

Vendor Response

by Lexbe on February 25, 2019

Earl, thank you for the review and feedback. We take client feedback very serious and are constantly implementing changes to improve the Lexbe eDiscovery Platform. The time it takes for a production to run can vary depending on file size and type. Our target is for all producitons to run with one business day and the vast majority run in that time frame. When possible, we encourage planning to run a production a few days before the deadline to allow time in the event unforseen issues arise. With that said, we also understand time is of the essance and encourage clients to reach out to our Professional Services staff when a rush job arises so that they can monitor progress from the beginning and intervene as needed. Production placeholders do occur at times when a file cannot be auto-converted, but the original version of the document is provided in the Originals folder as supplement and that will typically fulfill discovery needs. Please let us know if you run into this again.

Capterra loader

I have had a very positive experience working with the Lexbe eDiscovery Platform and their employees

Dec 04, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Some of the great advantages of using Lexbe include vast data types supported, multiple options for data processing and production, and a user friendly interface allowing for easy document review. Lexbe offers amazing customer support including training and monthly webinars as well as a very knowledgeable staff that goes out of the way to meet your firm's needs. They also offer great rates to be flexible with your firms storage needs and no additional charges for uploading and other common fees that you would incur if using a competitors platform.

Cons: Depending on site traffic, data formats, and file sizes sometimes the data processing can be slightly time consuming for uploading collections or downloading productions. However, this is the case with any program and the Lexbe support experts are very helpful in moving the process along.

Overall: The software is very helpful in making Discovery easy for processing, review and production. It allows me to easily handle most jobs individually with the option of offering services to assist on larger or more difficult cases.

Vendor Response

by Lexbe on February 25, 2019

Patrick, thank you for feedback and the review. As you stated, upload and download speeds can depend on file size and type, and I'm glad we have been able to move the process along for you in the past. We encourage clients to reach out to our Professional Services staff when a rush job is needed as they can monitor progress from the beginning and intervene as needed.

I use Lexbe mostly for producing discovery; despite some hangups, it makes my job a lot easier

Feb 21, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

Pros: Simple, easy to use interface, especially since latest update

Document production & bates stamping quick and easy

Cons: Search functionality is imprecise: occasionally returns false positives

Batch document uploading can be a headache, esp. if produced outside of Lexbe; often has to be handled by Technical Services (who are always helpful)

Vendor Response

by Lexbe on February 25, 2019

Connor, thanks for the review. We highly encourage that you report false positive search hits to our Professional Services (PS) department. Providing an example document and search term where this happened allows them to attempt to replicate the behavior and report it directly to the software department for investigation. Alternatively, the Lexbe eDiscovery Platform does have multiple search options so the PS staff will also be able to advise if the correct option was selected. Uploading productions with corresponding loadfiles is an indepth process. It can techinically be done DIY and with intermediate excel skills, but our Professional Services staff is very experienced in this process and can upload the productions fast and accurate, not to mention for free if you are on a Subscription Plan. It is our understanding that most platforms require vendor intervention for these production uploads.

Lexbe offers a lot of features but isn't easy to use; supporting literature confusing/conflicting

Feb 26, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Easy to load documents. Different formats to view documents including native. Support is great, but you shouldn't have to pay for it and if you are going to be charged, they should tell you before you incur a charge.

Cons: Method of review is confusing. Production screen should be one screen, not having to go between 2 different tabs on the browser. Don't like the placeholders -too many, too confusing.

Overall: Not sure which software this survey refers to - the one I signed on to rate or the software hosting the survey.

Vendor Response

by Lexbe on February 25, 2019

Denise, thank you for the review. The Lexbe eDiscovery Platform has a continuous review function where documents are reviewed in one Doc Viewer review screen. It is recommended that a review set is created and review is performed through the "Review Docs" function. That eliminates the need to have to go back and forth between Browse and Doc Viewer. Placeholders are generated for unsupported file types (i.e. .mov, .mp4) as well as for supported file types that failed to convert for various reasons including file corruption. We encourage clients to reach out to our Professional Services staff when placeholders occur for supported file types as those files can be rerun automatically or manually for attempted conversion.

Okay product.

Feb 21, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money

Pros: It's relatively easy to use. Sometimes it runs very fast. Easy to upload files. Easy to make folders and tags.

Cons: Buggy. Sometimes slow. Has functionality flaws that sometimes make it difficult to use. For example, you can't redact things that are larger than the normal size paper, bc the redaction viewer is too small.

Vendor Response

by Lexbe on February 25, 2019

Carmen, thanks for the review. We are always making updates to our platform in terms of functionality and aesthetics. Our main goal is to make the Lexbe eDiscovery Platform as user-friendly as possible for our clients. We strongly encourage clients to reach out to our Professional Services staff with questions, concerns and suggestions. When suggestions are made by clients, our Professional Services staff files a feature request internally with our software department who then prioritizes the updates for future releases. We made an update later in 2018 that now allows for redacting oversized images, so the issue you raised should not be a concern. Please let us know if you run into anything else and we'll address it.

I like that the program processes the data at a rapid pace.

Feb 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I like that the program processes the data at a rapid pace while grouping emails and attachments together. It makes reviewing documents easier with many shortcuts!

Cons: Too many clicks in the document review process. The way the platform looks now is not appealing to the eye.

Vendor Response

by Lexbe on February 25, 2019

Jessica, thanks for the review. We are always making updates to our platform in terms of functionality and aesthetics. Our main goal is to make the Lexbe eDiscovery Platform as user-friendly as possible for our clients. We strongly encourage clients to reach out to our Professional Services staff with questions, concerns and suggestions. When suggestions are made by clients, our PS staff files a feature request internally with our software department who then prioritizes the updates for future releases.

Good but not perfect. I've had issues finding the pages of documents containing my search term

Feb 27, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: That is is cloud based and pretty speedy, I can easily save documents to my desktop, can easily switch from one library to another

Cons: Search functionality could be improved. Could make it easier to access info about the library (number of docs, pages, etc). Could be better programmed to let me save notes and view documents with notes on them, or mark a document 'hot' without having to add a note

Vendor Response

by Lexbe on February 25, 2019

Catherine, thank you for the review. After a search is run, the total document hit count appears in the top banner. The fields displayed on the Search page can be adjusted and Page Count is an available field. The Lexbe eDiscovery Platform (LEP) has a built in Hot Doc tag that works independently of Notes. Notes can be added to an individual document when it is displayed in the Doc Viewer and is also an available filter so one can isolate all documents with Notes on them. Our Professional Services staff is always on call, so we recommend reaching out with any questions as they are very knowledgable and are extremely helpful in explaining the functionality of LEP.

Great bang for your buck

Dec 14, 2016
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: PROS:

* Value. Lexbe is a very inexpensive and cost-effective e-discovery solution, such that even solo practitioners and small law firms can use it on a day-to-day basis without breaking the bank.

* Functionality. The platform has all the features one needs to satisfy basic ESI processing/production needs, and most of the advanced features of its larger competitors.

* Speed. Lexbe has a very quick turnaround on processing, searches, and production runs.

* Mobility. Because Lexbe is a hosted solution, a user can search for and retrieve documents from anywhere (which comes in very handy when one needs a document on the fly, such as during a deposition or hearing).

* Support. Lexbe staff respond to inquiries quickly and knowledgeably.

* Contextual help links. Lexbe's Help link immediately pulls up support articles related to what the user actually sees on his or her screen. While this feature may sound simple, this eliminates the headaches of trying to find the right help article for a problem.

Cons:

* The Lexbe interface is not as aesthetically pleasing or intuitive as many competitors.

Vendor Response

by Lexbe on February 25, 2019

Mathew, thanks for the review. We are always making updates to our platform in terms of functionality and aesthetics. Our main goal is to make the Lexbe eDiscovery Platform as user-friendly as possible for our clients. We strongly encourage clients to reach out to our Professional Services staff with questions, concerns and suggestions. When suggestions are made by clients, our Professional Services staff files a feature request internally with our software department who then prioritizes the updates for future releases.

Capterra loader

Lexbe is a great do-it-yourself product for e-discovery in a mid-sized law firm

Feb 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Being able to control my own database! Uploading my documents and being able to work in the database on my time, with no vendor related lag time. Lexbe is very user friendly and cost effective.

Cons: Adobe fillable forms and certified signature forms won't load into the viewers. Unfortunately, you don't know how many of those you have in a data set until after they are loaded and processed with place holders. But Lexbe allows you to easily run a report to identify those problem documents.

Overall: I am able to quickly, efficiently and cost effectively handle my own e-discovery needs!

Vendor Response

by Lexbe on February 25, 2019

Rebecca, thank you for the review. We are glad we have been able to assist in identifying these un-converted forms. These types of layered PDFs can be reviewed from the Original tab. By default, the Lexbe eDiscovery platform provides corresponding original files as supplement in all standard productions, so these types of files can be produced as well. In the event that the PDFs are desired to display in the PDF tab, they can be converted offline and merged into the PDF tab with the Original tab still maintaining the fillable version.

easy to learn, great customer support

Feb 21, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love being able to contact Lexbe whenever I have any questions. Their customer service team is incredibly nice, quick, and helpful.

Cons: Some parts of the platform are not immediately intuitive but pretty easy to learn over time. It can be a little harder to learn for people who aren't used to working on computers all the time.

Overall: We can easily store and find all the documents from our many cases and access them instantly from different computers. Finally moved us away from emailing documents to each other or storing them on several flash drives.

Vendor Response

by Lexbe on February 25, 2019

Lauren, thanks for the review. We are always making updates to our platform in terms of functionality and aesthetics. Our main goal is to make the Lexbe eDiscovery Platform as user-friendly as possible for our clients. We strongly encourage clients to reach out to our Professional Services staff with questions, concerns and suggestions. When suggestions are made by clients, our Professional Services staff files a feature request internally with our software department who then prioritizes the updates for future releases.

Recently switched from another e-discovery platform and we're very pleased with Lexbe so far

Mar 19, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Being able to upload our own cases and documents, knowing we have almost full control to work in the portal independently so we won't be charged if we don't want to be for professional service hours. Automatic OCR and the search abilities have significantly enhanced our e-discovery process. Being able to unredact redactions that we had previously made.

Cons: The only minor thing we don't like is that the redaction boxes are white/"x" and not black. We prefer black but that's a personal preference point. We've also already submitted a feature request, which is really nice that Lexbe takes user feedback seriously.

Overall: more efficient e-discovery process

Vendor Response

by Lexbe on February 25, 2019

Thank you for the review and suggested feature request! We take client feedback extremely serious as our main goal is to make the Lexbe eDiscovery Platform as user-friendly as possible. We will contact you once the feature request has been designed, tested and released.

An excellent platform for a mid-size law firm with an excellent price point and customer service.

Mar 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Ease of uses, very logical organization of data and tasks. Searching is easy and all work from ingestion to production can be done in-house.

Cons: The custom was tagging is difficult to work with, easy once you work with it for a bit, unfortunately, you aren't able to organize them.

Vendor Response

by Lexbe on February 25, 2019

Kristine, thank you for the review. We have made some updates to our custom tag management page and all custom tags can be moved and edited after creation. We have also made an update that allows for creating custom tag and sections 'on the fly' from the Browse and Search pages. We hope you find these updates helpful!

Only use Lexbe for one case right. Document review is relatively easy.

Feb 21, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money

Pros: The redaction function is straightforward and easy to use. Production is also efficient and not too complicated.

Cons: There is a limit to the size of documents you can upload at once into the system unless you want to pay more for it. This causes the documents to be divided up into different groups and hard to maintain.

Vendor Response

by Lexbe on February 25, 2019

Scott, thank you for the review. The DIY upload via drag and drop is dependent on size and user's network settings. We don't have a limitation on the size of documents that can be uploaded. The Browse screen will display all documents in the case and there are several ways to organize and group documents besides upload batch--Custodians, Doc Source, Custom tags, etc., all of which can be filtered for on the Browse screen. In the event that you have a bulk data set that requires to be uploaded as one batch, please feel free to reach out to our Professional Services staff as they can perform the upload on their end. If you have a Subscription plan, standard uploads are free and handled by Lexbe Professional Services. You can send us your drive, FTP, etc.

Great product and company!

Jul 27, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's easy to use, free processing and excellent customer support.

Cons: I wish it had a dashboard

Overall: Our company first heard of Lexbe through a referral and we contacted them to help us with our litigation.

Recommendations to other buyers: They have translation and offer consulting and assisted review.

Vendor Response

by Lexbe on July 27, 2016

Thank you!

Easy to use and user friendly.

Feb 27, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I like that Lexbe allows my team to download, process, organize, and review a very, very large number of files without feeling overwhelmed.

Cons: While this is a wonderful software, the price point is what I like least about this program. Is there anyway to reduce this?

Vendor Response

by Lexbe on February 25, 2019

Marissa, thank you for the review! Lexbe offers a wide variety of plans to meet the diverse needs of our clients. Month to month plans are available as are contracted plans which are heavily discounted. We also offer a prepaid discount and have Subscription plans that include free Professional Services hours for standard uploads. Please feel free to contact Lexbe Sales to learn more about the plans we offer and find one that best suits your needs.

A very user friendly platform that's easy to navigate.

Feb 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The layout it easy to follow and can quickly browse all the cases for the firm. Uploading documents is a breeze and running productions is fast and easy.

Paralegal for the past 10 years; Lawyer for 5 years before that.

Feb 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Ease of use; availability of knowledgeable support and professional services; increased productivity for the firm in terms of document review, etc.

Love this program

Feb 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use with so many documents to review, customer service is amazing, the features are easy to use and figure out if you are not computer savey.

Lexbe eDiscovery

Sep 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It was self explanatory and wasn't hard to figure out what you were looking for. I like that it is secure and no worries. And if you have problems no matter what time you have consultants available to help you.

Cons: I didn't really find anything I didn't like yet. I haven't been using it that long.

Easy to use and very helpful with questions

Mar 01, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use and function. Easy to understand the directions to help you through. They spoke clear and understood what they were saying.

Overall: It will help me more during my work day, which will make work less stressful. Thanks.