# Page 14 | BoldTrail Back Office Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 14 - Is BoldTrail Back Office the right Real Estate Transaction Management solution for you? Explore 851 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/171321/BoldTrail-Back-Office/reviews --- BoldTrail Back Office 4.5 (851) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 26th, 2026 # Page 14 - Reviews of BoldTrail Back Office ## Showing most helpful reviews Showing 326-350 of 851 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use ST Sallye T. Broker/Owner Real Estate Used the software for: 1-2 years ### "Brokermint Satisfaction" June 19, 2019 5.0 We are organized, it is a one-stop information source. It is excellent. Pros This program is excellent for administrative back-office and is easy for agents to use as well. You cannot beat the ease of use at this price. Cons Wish we had a text when a document is due Review Source AZ Amelia Z. Realtor, Transaction Coordinator Real Estate Used the software for: 6-12 months ### "Brokermint suggestions" May 2, 2019 3.0 Pros Like getting the into the program rather fast. Cons The merging of document into one. Would like to load more than one documents in each slot. When you cancel a transaction the old transaction documents are with the new one, it gets confusing. Review Source Response from Inside Real Estate July 1, 2019 Hi Amelia, Thanks for your feedback! Your Support rep has sent you a link for training options. Please book at your earliest convenience, or feel free to reach out to us at @brokermint.com LP Lisa P. Broker/Owner Real Estate Used the software for: Less than 6 months ### "How Sweet it is using Brokermint Transaction Platform" June 5, 2019 5.0 We were doing our transaction management like it was still 2000. We had a transaction management coordinator who was still printing out all files, and the emails alone going back and forth with him was driving all of us crazy! I knew there had to be a better fit for our growing office and to help us get into the 21st Century. Everyone from our original Sales Rep to technical support is on top of all of our concerns and issues. And the best part ... the response from our agents, even the technically challenged ones, LOVE IT AS WELL! Kudos to Brokermint! Pros From the first time I saw the platform, I knew Brokermint would be a perfect fit for our office. There was never any concerns getting our agents trained and using Brokermint because of its user friendly platform. Cons There are a few things that could be easier to find in the platform, but this is at a minimum. Review Source LW Laurie W. Broker Owner Real Estate Used the software for: 6-12 months ### "Best real estate back-office system out there! " June 5, 2019 5.0 About a year ago we researched several back office systems because we were leaving our franchise and becoming an independent brokerage. Brokermint was the most user friendly system for the price. They're customer service has been outstanding. Pros Probably love the "Reports" section the most. I can pull my individual agent reports at a glance, see the GCI, units and all transactions under each agent. Cons I wish the Pipeline reflected more future data/ Review Source VR Verified Reviewer Buyers Agent Real Estate Used the software for: Less than 6 months ### "Brokermint has been a piece of cake!" December 19, 2018 5.0 Pros I love the e-sign features and they are extremely easy to use. Navigating transaction, with deadlines and contact info for everyone else involved in the transaction help a ton as well. Cons I didn't like how when things were e-signed that there was a verification page sent with it as I always have to split the document before I sent it to other parties. Review Source MT Mark T. Broker/Owner Real Estate Used the software for: 6-12 months ### "Great software for our brokerage" June 5, 2019 5.0 I have always relied on excel spreadsheets for tracking and agent's production and splits etc. With brokermint that has all gone away and as long as we input the information correctly I have everything I need in one place. If I am not sure about something the customer support has been great. Pros Great for reports, keeping track of agents and commissions and transaction management all in one place. Cons Brokermint delivers on everything is says it will do. Review Source VR Verified Reviewer Team Manager Real Estate Used the software for: Less than 6 months ### "Could be more user friendly, but serves it's purpose" December 20, 2018 4.0 I'm on the fence about using it. Our brokerage is making us switch over, but I do not feel comfortable with it. Pros There's not a ton of content, so it's not overwhelmling to look at. Cons It's not extremely user-friendly. I've gone through the steps time and time again, but getting to certain pages never comes naturally. Especially uploading docs.. that could not be more confusing. Review Source JM Joseph M. Transaction Coordinator Real Estate Used the software for: 6-12 months ### "Good but not great! " July 10, 2019 4.0 I appreciate what Brokermint can offer as an overall platform, but I came from using Asana previously. If I could merge the two it would be heaven sent. Pros I appreciate the overall business management features that operate alongside managing the files. Cons The concise ability to navigate and utilize functions within a transaction is not quite there. I would also like to see a better operation for managing tasks within a file. Review Source SW Sandy W. Realtor Real Estate Used the software for: 1-2 years ### "Tools" December 27, 2018 5.0 I sign in every day to see what else I need to complete for my ongoing transactions. I have not had any issues and my experience is nothing but positive. Pros I use Brokermint everyday. Keeps me so on top of my daily tasks and I highly recommend it. I find it a valuable tool . Love it.. Cons Nothing major. Just frustrating when I have things that should be deleted because they are not applicable to the deal and I have to wait and get an administrator to delete for me. Review Source JH John H. Broker Real Estate Used the software for: 6-12 months ### "Love BrokerMint" December 27, 2018 5.0 I love the ease of use and the layout. I chose BrokerMint because of how modern and functional it was compared to its competitors. I was starting a new business in Mississippi which is far behind on technology. So I needed something that was easy to use for the technologically-challenged agents but also offers the best benefits. BrokerMint won me over with its platform. Especially the Pipeline which allows agent to see their productivity in commission or volume. Pros Easy to use, Neat Layout, Pipeline Productivity Chart, Online Library, Reports, Broker Oversight Cons I have experienced no major cons so far. The service is great in teaching you and answering any questions you may have. Review Source EB Emily B. Transaction Coordinator/Director of Operations Real Estate Used the software for: Less than 6 months ### "Brokermint Review-Admin use" December 19, 2018 5.0 Overall experience has been great so far, the reporting and tracking of tasks and documents/activity is so valuable to our business model and for all users to be kept in the loop on status of their transaction. This has been a great way for me to communicate with our agents, clients, and outside parties to the transaction to ensure that we stay on track. Pros The reporting is very easy and having the ability to create and edit task lists and track all activity on our transactions is invaluable. I appreciate having the ability to email users documents and information through the system easily. Cons I would like to be able to reply to the email responses I receive via Brokermint as well as receive notifications for all email responses, not just ones sent containing documents. For reporting/navigation, I would like to be able to easily go back to my sorted transactions or reports as opposed to going back and having to resort everything. (This could just be a lack of knowledge on my part as the user) Review Source RS Ryan S. Realtor Real Estate Used the software for: 1-2 years ### "Brokermint Review" June 19, 2019 4.0 Love having a checklist to work from so I know I have my i's dotted and my t's crossed. Helps hold me accountable with reminders Pros It helps make sure i forget nothing whether im representing the buyer or seller. Cons Sometimes hard to navigate starting transactions Review Source RC Rhendi C. Co-Owner & COO Real Estate Used the software for: 1-2 years ### "Brokermint has really accommodated our growth! " December 19, 2018 5.0 I am happy with it and know that they will grow with us in the years to come! Pros The customization has been absolutely vital for our growth. We have gone from 1 location to 4 locations in a 1 year period and they have helped make that super smooth. Our agents love brokermint and all use it pretty easily. Cons Unfortunately, some of the reporting can be really finicky. Reps have been working diligently to build the reporting we need though. Review Source BH Barbara H. Office Admin Real Estate Used the software for: 1-2 years ### "Real Estate Management" June 5, 2019 5.0 Brokermint has helped our company go paperless. It was easy to train all our agents on. Pros Ease of use, Ease of learning the program, Reach our documents no matter where we are Cons Needs to be able to put Offers in to hold until they become contracts Review Source VR Verified Reviewer Realtor Real Estate Used the software for: 6-12 months ### "Love the visibility!" September 22, 2020 5.0 Love it! Having my transactions managed in one place is awesome! Pros I LOVE that Brokermint provides visibility into the transaction management and pipeline side of things! Cons There is very little not to like about this software. It's user friendly and has made my life much easier! Review Source PS Philip S. Broker Real Estate Used the software for: 2+ years ### "Broker" June 12, 2019 5.0 Great for our needs Pros Easy of Use and they update features regularly Cons Which it was more process oriented as well as housing / Linked emails in the system for each transaction Alternatives considered [Paperless Pipeline](https://www.capterra.com/p/172897/Paperless-Pipeline/) Reason for choosing BoldTrail Back Office the feel and navigation Review Source ZH Zak H. Realtor Real Estate Used the software for: 6-12 months ### "Brokermint Review" December 19, 2018 5.0 Overall, Brokermint has been a great transaction management software for my team and I. It’s easy to use, quick and intuitive. Pros I like how easy it is to just drag and drop things from my computer files to my Brokermint file. That makes uploading way easier and faster. Cons I wish I could see the break down of team numbers a little more in-depth. For example, we have a team of 3; I’d love to be able to quickly look at the production of not only myself individually but of the other individuals as well, separate from the whole. Perhaps it’s my settings but I haven’t seen any way to adjust that. Review Source ES Elizabeth S. Realtor Real Estate Used the software for: 6-12 months ### "#Brokermintbestsoftware" June 16, 2019 5.0 The value in the brokermint software goes beyond any other product I have seen before. File setup, commission statements, email, electronic signatures integration, and more not mentioned are a all in one product. Pros The product is user friendly. There are constant new updates. Customer service is always happy to answer questions. Cons When someone email reply comes through there logos are filed individually in the unsorted. Review Source Jackie C. Realtor Real Estate Used the software for: Less than 6 months ### "New to Brokermint" June 19, 2019 4.0 Pros Brokermint software has been easy to navigate Cons I have no cons with the Brokerment at the moment. Switched from [Lone Wolf Back Office](https://www.capterra.com/p/40368/Lone-Wolf/) Not compatible with other sources. Review Source SC SALLY C. Broker Real Estate Used the software for: 2+ years ### "Functionality " December 19, 2018 5.0 Pros The functionality, ease of upload and drag and drop, contact management and all at once download. The review process is another extremely easy to use and keep up with. Cons I would like an MLS link to pull in the properties instead of redundant keying. Review Source HS Heather S. Realtor Real Estate Used the software for: 1-2 years ### "Game Changer" June 12, 2019 5.0 I can keep everything in one place and organized for each transaction. I love it! Pros I love everything about it. This is THE BEST way to keep my files up to date, all in one place Cons I have no problems or complaints about this software Review Source ML Michelle L. Broker Associate Real Estate Used the software for: 6-12 months ### "New user " June 12, 2019 3.0 Pros Nothing special about its functions. I feel other softwares do the same and offer more features. Cons While my broker had it I felt it was a lot of extra work to upload all the executed files bcuz u didn’t have esig. Now you offer esig but my broker discontinued use of the platform and is now using TRansaction desk . Review Source Response from Inside Real Estate July 2, 2019 Sorry the system didn't work for you and your Brokerage Michelle PL Petra L. Realtor Real Estate Used the software for: 6-12 months ### "Best of all " June 12, 2019 5.0 as I said, it is the easiest to use software I have encountered in my many brokerages. I like the possibility to separate downloads that other Realtors send as one. Pros super easy use, fast, you can review what you sent, you can replace it. I use it as storage for easy access of documents when away from my computer or office. Cons when you make a mistake on the first screen you can't go back and correct it Review Source MS Mary S. REALTOR® Real Estate Used the software for: 1-2 years ### "Brokermint for Real Estate" June 5, 2019 5.0 I think it's a great program. There are only a few items that I would personally want to change. Pros That it helps me to keep up with all of the necessary items that I need daily Cons That I can't change settings to suit my personal needs Review Source sG suz G. marketing manager Real Estate Used the software for: 1-2 years ### "good, but can use some upgrades" August 20, 2019 3.0 Pros easy to see and use, reports are helpful Cons wish there was more options in editing transcations and adding different categories needed, different ways to sort, better default screen, easier way to look back. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.