Who Uses This Software?

Real estate brokers, real estate agencies and teams, real estate office managers


Average Ratings

353 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $99.00/month/user
    See pricing details
  • Pricing Details
    $99 up to 5 users
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Brokermint
  • brokermint.com
  • Founded 2014
  • United States

About Brokermint

BrokerMint allows agents and brokers alike to easily and seamlessly manage all aspects of their real estate listings, clients, commissions and other back-office details quickly, easily and efficiently. Featuring e-signature capabilities, built-in state forms, agent statements, report templates, agent onboarding, commission tracking and more, office managers can effortlessly organize and centralize tasks while maximizing productivity.


Brokermint Features

  • Calendar Management
  • Client / Property Matching
  • Client Database
  • Commission Management
  • Contact Management
  • Contract Management
  • Email Marketing
  • Flyer / Catalog Printing
  • Lead Management
  • Listing Management
  • Property Database
  • Website Management
  • Brand Management
  • Cash Flow Analysis
  • Critical Date Alerts
  • CRM
  • Deal Management
  • For Appraisers
  • For Brokers
  • For Investors
  • For Property Managers
  • Portfolio Management
  • Strategic Planning
  • Contact Management
  • Lead Capture
  • Market Charts
  • Presentation Tools
  • Price Forecasting
  • Proposal Generation
  • Templates
  • Accounting
  • Appointment Scheduling
  • Commission Management
  • Contract Management
  • Critical Date Alerts
  • CRM
  • Document Templates
  • Electronic Signature
  • File Sharing
  • Task Management
  • Transaction Review

Brokermint Reviews Recently Reviewed!


Capterra loader

It's the best solution out there for what I need... but still needs some work.

Dec 19, 2018
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The aesthetically pleasing look of the platform & it's functionality. Specifically being able to manage & review contract documents plus easily calculate commission break downs on each transaction. I am also a big fan of the Library, as I'm using it as a type of "Intranet" for my office resources & training docs.

Cons: Not real intuitive and way too many button clicks to be able to do simple tasks that seem redundant or could be simplified through conditional automation.

For example:

If I'm entering a transaction and have to add the agents name to the transaction, the transaction knows which side of the deal that agent is representing... I shouldn't have to enter their name again under the commission portion of the transaction creation.

Also, there are things that can make transaction creation way easier for both TCs and the agents, like in the settings, along for documents to be AUTOMATICALLY submitted for review when they are uploaded (not requiring the agent to remember to also hit the "Submit" button for each separate uploaded document) & creating a feature for the checklists to automatically be added to a transaction when created or the status changes, is specific criteria is met (not needing each checklist to be manually added to a transaction). An example of this would be if a transaction for a residential listing is created, the residential listing checklist is automatically added to the transaction... or if a listing status changes to pending, the SFH "in contract" checklist is automatically added).

I have screen shots from Paperless Pipeline of all these items to give your developers a visual of what I'm talking about... because frankly, Paperless Pipeline's automation and ease of use is better then Brokermints... though I think this can be changed ;-)

Overall: Though I have my frustrations because the transaction creation process feels laborious and clunky... overall I like the platform, features and what it allows my business to do on the backend for document compliance, agent on boarding and a resource for our agent with the Library.

Review of Brokermint

Oct 19, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: As far as I understand, Brokermint is not software, it's an internet based program - unless they are looking to get into that field? Initially, what I like most was how different it was from other programs we were using. The ease of initial transaction entry and agent usage capabilities is what took us over the top.

Cons: Initially, it was the understanding that much of the wording (colored differently) was a link to other pages or filters. There are no buttons or boxes to click on as people are used to. That was/is hard for a lot of the agents to grasp. Also, a lot of the dropdowns were not editable and the verbage is different in each state so we had to pick whatever was closest. When Brokermint updated the program to include these, it made the transaction editing easier - but all the previous entries still have the original wording. So if you're trying to find an archived trans. those filters don't work. When trying to communicate these issues to the staff/programmers via e-mail/chat; a phone call would always have to follow because the description language was different and we couldn't understand each other's needs/solutions without describing it live (it's good that they made themselves so available) but it took weeks to get to that point/resolution.

Overall: Brokermint does try really hard to accommodate smaller companies' business models. Their recent updates have improved the ease of usage for agents overall. Sometimes though, they update and move links/filters so often, that it's hard for the agents to figure out where the things they were used to seeing on one screen is now on another or in a different widget. I also find myself (Admin.)looking for tutorials and/or help guides to the new things they update. The announcements are good but again, the language is not always understood without further research into what it is has changed. Trying to get live support has begun to get harder. A live chat gets passed on to several people which then prompts me to filter through 2 to 3 different answers before getting what I need out of the initial inquiry. Reports is something that we've been working with Brokermint on since inception- we'll get there!

Brokermint is THE transaction management solution for our firm.

Jan 04, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Having the ability to track commissions inside the system, and then automatically push that information to quickbooks is a godsend. It makes tracking and paying commissions stupid simple. If you've been using excel or calculating commissions by hand, this alone will save you hours each year.

Cons: Most of the cons I experienced early on with the software have been addressed with updates over the time (2 years) that I've been a customer. The one thing I wish the platform did have, is the ability to customize a message when sending an e-sign request, and the ability to create signing template "overlays" as in my particular state, the state forms are each serialized, so the form has to change each time, and the template solution in place today doesn't work well with that.

Overall: At the time we switched to Brokermint, we had been dotloop users for years in a marketplace where dotloop was not commonly used. It worked good enough for transaction management I suppose, but at the time, there was no way to apply a checklist to a transaction (each task had to be created manually) and I didn't have a way to track commissions and get that information over to QuickBooks. Brokermint changed all that. We evaluated several competitors and kept coming back to Brokermint as the all-in-one solution we were looking for. We create transactions with MLS data, add a checklist with all items properly assigned to the person responsible for the task, push to google calendar, track commission, e-sign, review files prior to closing, and when all finished, push it all to QuickBooks for quick payment. It has transformed the way our back office runs.

BM review

Dec 19, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It has great reports tied to nice data entry points. I like that has customization in many ways. Competition doesn't allow the addition of fields like you do. The ability to make fields mandatory is very nice. When you made the reports where the user could use any of the fields to create new reports that took it over the top. It has saved me so much time and money being able to create a field and then report on data in that fields. Awesome, thank you for a great product.

Cons: The import of information from CINC is a little scarce. I wish the MLS data would migrate with the lead along with the lead source and a few other fields. If it were customizable that would be great, but to have the property information come over would be a great start. I would like a menu at the top of pages where I could quickly go to the page I wanted. Right now I hit back and it takes me to the Transaction page. This is not always where I want to be. Viewing reports is a little cumbersome. I have to export to excel to really get a useable view to work with. I do like the content of the reports however.

Overall: Creating reports and auditing are so much easier in your new version. This saved us so much time in accounting. The agents are also able to keep up with their production so much easier. Great product we will use instead of the Century 21 platform they suggest. Your's is so much more robust than any other system.

120+ Agent Company

Dec 19, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's very easy to use after getting it set up correctly. We have over 120 agents, and I don't spend a lot of time answering questions. If an agent comes to me with a Brokermint problem, it's usually because I got one of their settings or permissions wrong, and that's on me. I can create reports with a simple drag and drop menu of fields. I can create new fields and incorporate them into reports. Everything can be exported to CSV / Excel. Customer support has always been immediate, whether by phone, email, chat, or screen sharing.

Cons: Nothing major. It would be nice to have triggers that cause events. For example, if no one switches a transaction to closed, we aren't prompted to pay commissions. It would be great if we could be prompted to pay as soon as the broker approves the final required document in the checklist. As it is, we assign the brokers responsibility of switching transactions to closed after approving the final docs. This is to prevent the agent from having to revisit the transaction after submitting everything and getting it approved, just to switch it to closed. There are a few other things that I wish could be automatically triggered. Most of the cons I have would be a matter of convenience.

Overall: Overall, I'm happy with Brokermint. Their competition kept telling us it's for very small brokerages, but we haven't had any issues with 120 to 130 agents, and I don't see why it couldn't handle more. If you take the time to set everything up correctly before letting agents use it, they will love it.

Capterra loader

BrokerMint Real Estate Back Office Software

Jan 04, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: BrokerMint offers a very comprehensive software to manage your real estate operations. It is very simple to navigate and flexible in many areas to your specific systems. It does offer good tracking of sales associates' production, commissions and allows for multiple commission schedule options. Ability for agents and staff to access transactions from mobile devices is good. Pipeline report of closed and pending transactions is great and the ability to create your own reports is a plus.

Cons: While the available reports and the option to create your own reports is good the layout or printed option of these reports is less than desirable. Even if you modify column widths or eliminate some data getting the printed layout you want so you can share the data is only fair. Also I wish there was an app for mobile devices to allow ease of access to the site.

Overall: My experience with Brokermint has been very good. Support has been responsive and helpful. There has been upgrades and enhances some of which I have not even taken advantage of yet. Online videos are also very good for many questions. On top of that Brokermint is very cost competitive with many competitors and much less expensive with a lot.

Great Platform, Plenty of room to grow!

Dec 19, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the intuitive layout and the transparency the pipeline and transaction management calendar give to our agents. The easy color coded guide and timeline on specific properties helps our back of office staff stay on task and up to date with whats going on daily/weekly with our Agents.

Cons: Sometime especially when splitting documents, the website will freeze. Or crash. And leave the documents in the unsorted folder. As we have watched this program grow, our cons have grown smaller and smaller. You can watch the progress they are making behind the scenes! Communication is great, and they will always submit an idea to the tech team. That makes it feel like a more collaborative database. Syncing with our local MLS and mapping all the documents we would have to use in a transaction would be the most helpful moving forward though. Overall, great program!

Overall: We've had a great experience with Brokermint for the past year and a half as customers. The webinars and education that they are willing to extend to their clients is above and beyond. And has inspired us to spend more time in Q&A webinars for our office, and small tutorial videos for our clients!

Brokermint review by Hallmark Realtors

Dec 19, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Very flexible program, mostly easy to use, good training, My agents that use it like it, the agents that don't are not tech savvy and my Admin enters all the data for them.

Cons: Most of the reports are useless to me. I have asked several times for Agent Reports. Individual reports that I can review with my agents to show their production and compare it year over year, month over month, etc. Reports are there buy I don't understand why Brokermint insists on putting Company Dollar, and Gross Commission income into the reports to agents, it is none of their business what Company Dollar or any other Company statistics are, it only creates problems. If I was to leave Brokermint, it would be for this reason. I also wish the pipeline showed 12 months or at least Year to Date.

Overall: Again I am pleased with Brokermint, except for the reports and a few other small glitches that my admin has experienced.

Brokermint

Dec 27, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: I do appreciate the user friendliness of this software. I switched from Backagent to Brokermint because of it's ease of use and how much easier it would be on my agents to submit things.

Cons: There are several simple features that I figured they would have added by this point. It seems like when people submit requests to add things, they are not acknowledged by Brokermint. I've seen simple feature requests sit there for over a year with lots of support from users but no acknowledgement from Brokermint. Why is there not a mobile app at this point? We also cannot duplicate transactions when a transaction falls through like a listing so we have to spend time reentering all of the listing information again. Backagent lets you duplicate a transaction so you do not have to start from scratch.

Overall: For the most part, I have enjoyed Brokermint. What we have utilized so far is easy to use and my agents seem to enjoy it. I unfortunately have not had the time/ability to utilize all of the features of Brokermint just because some setup is too time consuming. For example, setting up e-forms. We are still using Ziplogix because the amount of time it takes to setup forms to be filled out through Brokermint is enormous.

Capterra loader

Easy to Use

Dec 19, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: From a transaction management perspective, It's very easy to upload and split documents in this program. I also appreciate the notes section of the program to easily notify compliance of what is happening with a file. Merging and splitting is a breeze. The ability to rename documents is also very appreciated as well as the Activity feature. It's fantastic to be able to go back and review what activities were done.

Cons: My biggest concern with this software is I don't like having to "unassign" documents in order to add additional documents to a task. It's very cumbersome. I'd like to see the option available where multiple documents could be uploaded into a single task along the life of the transaction.

Brokermint for Team Management

Oct 26, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I like that multiple users can work through the same transaction, I like that it organizes the documents for us as things come in and I like that it is easy to track our pipeline and download transaction docs if we need after closing

Cons: I wish the checklist items allowed us to upload multiple documents under the same tab, i.e. if we have working docs we can upload and then add the completed document later. I wish it had the capability from the checklist to email out a template and check it off from the system. I wish it organized the checklist into categories so we could easily grab missing items we are looking for.

Overall: Overall it has been a pleasant experience. We are just hoping for some for features to be unveiled as time goes on.

Amazing product, Keeps everything organized!

Oct 19, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I love the ease with which I can upload docs from anywhere! The assigning and splicing are so very simple, it is literally my fault if something is wrong.

Cons: The issue with Microsoft Edge causing lag times is a pain, but Edge is causing issues with everyone, so I really cant blame Brokermint --I just wish there was some kind of 'if this takes more than X amount of time...' warning. I also wish that IF there is a lag/refresh situation, that Brokermint would REMEMBER what had been typed instead of my having to do the input again.

Overall: Being able to break down all the files needed into templated, and then having things uploaded into their respective places-VISUALLY I can see what is needed, what is there and check each transaction quickly and efficiently.

Capterra loader

Great for transactions, average on reporting

Dec 19, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Brokermint is wonderful and extremely flexible when it comes to commissions in transactions. If there are credits to our clients, referral fees, or costs that need to be taken out pre- or post-split, it can all be done.

Cons: The reporting feature is a bit complex to use. Our team has run multiple reports with the same criteria (from different launch points) and we get different answers/totals. So it just seems a bit unreliable. Might need some streamlining or a better tagging system.

Overall: Brokermint has been great for our transaction processes, and storing documents for reference later. They have customer support which is pretty responsive, and it seems like they are constantly looking for ways to improve. Some of the data is clunky, but it does the trick!

The most comprehensive and easy to use software available.

Jan 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Brokermint easily integrates with our third-party software to minimize the work required to sync transactions, listings, mailing lists, and website. Their API is easy for our developers to use for custom solutions and the software is EASY to use. Agent adoption was much easier than our company anticipated and the agents can all figure it out whether they are tech savvy or can barely text.

Cons: Mobile functionality is a bit difficult to navigate, no direct esigning within the app. The software does not act as a form vendor (currently) so we still require a 2nd software within our MLS for filling out the contracts. The library does not allow for sub folders and will not preview video files.

The Only Platform that Lets us Grow as a Company

Jan 04, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that we were able to get rid of our old paper methods. Our company was in the "Stone Age" but with Brokermint, we have been able to transfer everything online. We don't have to worry about losing anything, and can have multiple people working on the same file, collaborating at the same time.

Cons: The fact that if I hit the "back" button, the screen grays out and I have to click on "refresh" to make Brokermint work. Minor annoyance, but still. I keep doing it, and it annoys me a ton.

Overall: Great! I think that it has cut down on time we would take to hand write things, and the problems we would have when one of us forgot the paper version at the office. We would have to go all the way back just to get it. Ugh.

Capterra loader

Easy to Use and keep files organized

Dec 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: I've used Brokermint with two different companies now, and it is incredibly easy to use. I used to keep very detailed files on my hard drive, and backed up on an external drive. Brokermint helps me organize my files much easier with their checklists and backing them up on my hard drive after a transaction is finished is much easier than trying to keep up with multiple versions on my harddrive(s).

Cons: There isn't much I don't like, but there are a few design features that took me a while to learn. For example, when you add a new task to a checklist - first time I did this, I needed to add a document, but forgot to check the box, then I didn't have permission to delete that task. Also, when you upload a document, it doesn't become visible until you also select "Submit". I learned this the hard way the first time, when my broker was looking for a document I uploaded, but never submitted.

Overall: Overall, I really like using Brokermint. The learning curve is not steep, and it's a great way to share and organize contract files.

Excellent features, a very good option for many real estate teams or brokerages, but not perfect.

Jan 25, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I love the ability to easily create checklists and assign them to various people. It's easy to upload documents and run reports, too.

Cons: It is not easily integrated with other major software companies, such as dotloop. This makes it difficult to communicate with other teams or offices, especially to share documents. We are a team within a real estate office. Our office uses dotloop, but our team prefers Brokermint. The problem we face is that it is impossible to share data between the platforms, so I have to duplicate the work in order to use our team preference and also send files via dotloop with the office staff. I wish Brokermint allowed actual documents (not just links) to be emailed out. If they could enable that feature, then I would be able to email documents directly into dotloop, which would make Brokermint a much better product overall!

Overall: The ability to store and organize files, to easily access data and run reports, and the ability to create checklists to stay on top of files.

Capterra loader

Brokermint is absolutely worth the investment

Dec 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software works simply and properly. It does not require a tech pro to operate it. However, when a question arises, the tech team is there fairly promptly to walk me through my questions and they provide workable and practical solutions. I am not left to flounder in my lack of Tech skills. We have been VERY pleased with BrokerMint!

Cons: There is very little to dislike and, when we have encountered an issue for which the program doesn't currently account, they have moved to address that concern in their next software update! Sorry, I can't really help you with cons...

Overall: Awesome! Sorry, that may be a bit trite, but it's wholly apt!

Brokermint Review

Dec 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software is easy to learn and use. Adding Listing and Pending sale files is very simple and pretty self explanatory. Easy to make changes to check lists if need be, I like that it has checklists and timelines for paperwork to be turned in an uploaded to help everyone get things done in a timely manner. I also like that it keeps track of cancelled and closed transactions and keeps them separate for you! I think that Brokermint is a great way to help offices and Realtors keep track of their listings and sales and keep all of there previous and current files organized, also makes it very easy to access closed files if you need to look back on or pull up old paper work for some reason or another!

Cons: There is not many things I don't like about the software so far! I am still learning new things all the time.

Overall: I have been with John L Scott for almost a year now and my overall experience with Brokermint has been great so far!

Capterra loader

Brokermint are always part of the solutions and never part of the problems.

Jan 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use for all of our agents, even the not so tech friendly. Brokermint has not only given us a web based solution, they have allowed us to go completely paperless. This is huge for a fast growing real estate brokerage. We have a serious injury and wrongful death law firm and a fast growing real estate company. Partnering with Brokermint early on has allowed us to grow our real estate business without sluggish bottlenecks. If swift, accurate and compliant transactions are one of your goals, with the ability to track your agents progress while having timely reporting, then Brokermint is a must have.

Gets the job done, but not without some issues

Dec 19, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Syncs with QuickBooks Online for a fully web-based transaction management system.

Cons: Some of the reporting is beneficial, though I wish it were more customizable. The customer service response time is not good.

Overall: We have used the software for over 2 years and have liked it enough not to discontinue use, mostly due to its ability to sync with QuickBooks Online. The concept is exactly what we were looking for when we began and it works for our small company for now. We don't use the paperless system for agents, but have to pay for it anyway to issue payments through the system, which we feel is an unnecessary expense. They seem to be incorporating new features regularly at this point, so we're hoping it will continue to improve.

Brokermint Review

Dec 19, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: I have been VERY grateful for the recent addition to Brokermint. They have added being able to search by agent, MLS #, client, etc. This has cut my time down immensely when using this software!

Cons: My least favorite thing is the checklist portion of Brokermint. I have to assign a checklist in order to add a task. We have created a "Miscellaneous" checklist to supplement. We have transactions that we have the paperwork for, but only one or two random tasks that need attended to until the clients are ready to do all that is needed. So the checklist isn't very helpful for that need.

Overall: This has helped our real estate business. We are able to track the source of our leads and able to hone in on this (rather than putting our efforts toward something that is not producing a lot).

Brokermint Review

Dec 19, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like the general ease of basic use (Brokermint 101) and the basic functionality.

Cons: Limited in some of the most obvious areas of functionality (such as the e-sign program & integration with quickbooks)

Overall: Used for transaction management. I like that our agents can use it, I like that there is a built in e-sign, I like that there is integration with quickbooks (although this integration is extremely limited, and has taken over a year to get it going how we need it).

I appreciate that BM is willing to work with us individually to tailor it to our needs, but the length of time for even small upgrades to happen is excruciatingly slow. Customer service, while they are always cheerful and willing, do not often understand the problem and do not seem to be experts in the questions or problems they are presented.

Good experience. Good customer support.

Apr 03, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use and the customer service support is wonderful. Good value for money and overall quality is pretty good. I like the clean look. Sometimes agents get confused with the drop downs because they aren't obvious.

Cons: Needs to have a fully functional accounting integration (not quickbooks) with ledgers and bank integration. Would like more graphics and/or color coding. Needs to have a better layout for the commission Disbursement page with more info.

Overall: Agents like it better than DTR. that we had before.

Brokermint is team organization at its best.

Dec 27, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The ability to make checklist and orgonizse filing is a game changer. Also having another team verify the files makes for extremly fulid transactions. The ability to have multiple signatures from one email for clients who share the same email.

Cons: I feel like the signing side on the clients end maybe difficlult to naviagate or understand. I only use Brokermint signing for more than one client with the same email. Other than that, I use another system for signatures. I wish I could know what the other end of the stick is like to help my clients use Brokermint signing more effectivly. I've seen some colligues in the past have problems with creating their docs for signing, however I never had a problem.

Overall: I use it for everything but signatures, otherwise I enjoy it.

Brokermint is a great, paperless way to file and manage transactions.

Jan 23, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Brokermint is very user friendly. It is easy to manage our transactions and run reports. We train all of our agents on the system and they pick it up fast. They like how accessible it is wherever they go.

Cons: This software could be more up to date in ways. I wish their was a better electronic signing system.

Overall: We wanted to switch to paperless filing and this was an easy way to do that. We can run reports and see the pipeline of all the closed, pending and active listings.

Love the concept of the product

Jan 23, 2018
5/5
Overall

5 / 5
Ease of Use

2 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Some of it keeps us very organized and helps me to keep the agents organized and in compliance.

Some is very user friendly and if set up correctly is a no- brainer

Cons: It will not sync with Top Producer- I have double input.

It is much more geared to listing agents and not Buyer agents.

Simple fixes like being able to email from Library and getting a P&L from each transaction could be done and has never been completed.

Overall: was done quickly

Brokermint was a Godsend

Dec 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We looked really hard to find a transaction management system and tried everything out there. Brokermint met needs that we didn't even know we had!

Cons: Can't think of anything off the top of my head. They are quick to make any improvements that we suggest!

Overall: I've been working with them for years, we run a real estate company with 7 locations. With the help of Brokermint, we are able to handle all of our transactions with only two full time transaction coordinators!

BrokerMint Review

Oct 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The customization. I like being able to create custom checklists and tasks for our company and rename document placeholders. I also like to ease of splitting and combining documents within the software.

Cons: The "Checklists" and "Documents" sections seem redundant and I wish they were combined in one spot.

Overall: It has been a pleasant experience. We haven't encountered any problems that the support team hasn't been able to quickly solve for us.

Capterra loader

An Organized & Accessible Business with Brokermint

Dec 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: My pros with Brokermint are that it allows for organization of documents and very quick retrieval of those same documents at a later date. It also allows an easy way for me to download my commission statements later for tax purposes.

Cons: The only disadvantages of Brokermint was the original learning of their e-signing process...if that's even a con! I just had to get used to finding it and understanding it. Once I learned it, it actually made life easier as a Real Estate Agent without having to go back through a different system. The docs were already in Brokermint. So this con became a pro.

Overall: Brokermint solved my problem of boggling my computer desktop with tons of documentation. I have it organized and easily accessible in Brokermint. I felt secure in knowing I could get to it at a safe place I could trust. I would recommend Brokermint to anyone that's disorganized and needs help OR helping the organized person keep things held together EVEN BETTER with a small or even larger growing business.

Daily Use of Brokermint

Apr 24, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Customer Service is fantastic. She was extremely helpful and knowledgeable (probably the most so in any industry I've experienced calls with) of the ins and outs, and reports of Brokermint.

I like the ease of upload/connection of documents to the assignment.

Cons: I'd like the option to add a new task while in unsorted document section in case none specifically apply.

Capability to add user-specific templates/checklists no one else has access to?

Capability to modify user-specific dashboard of information, while leaving required information up. But can add/store additional information you would like to see more quickly before entering transaction.

Capability to create/export "Transaction Information Sheet" from file directly (I have created a template in excel in which I copy and paste the information in BM into a spreadsheet for it to pull into a separate sheet of which I can better view and/or adjust my own font.

I do not like that copying and pasting leaves text gray.

Overall: Great! I have been adjusting the way it I use it now to ensure I can draft great reports later.

BROKERMINT IS SUPER EASY TO NAVAGAITE

Jan 23, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Super easy to use. Perfect for our brokerage. I like all the reports I can run I like how easy i.can drop documents into place. Easy to check paperwork and track. Great for warehousing our infomation.

Cons: I wish they would make it slicker looking in terms of the main menu. That pipeline is kinda of unsophisticated looking.

Overall: Basically serves all off our system needs for processing real estate transactions reports archives

The Ideal Software for Real Estate

Dec 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of functionality for keeping track of every step of the purchase process, both pre- and post-transaction, maintains workflow in a busy office environment, virtually capable of running your entire business logistically.

Cons: To be honest, this software is fully sufficient for our business needs and does not need any improvements at this time.

Overall: Brokermint has allowed our business to grow in ways we previously did not think possible. Transactions are expedited and everyone is on the same page at all times. I highly recommend it to any business attempting to streamline their workflow.

Brokermint is the best software!

Jan 07, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This is exactly what a business can benefit of. As a real estate broker, brokermint is the program that helps us keep track of all deposits received, all money received total, completed applications, agents payments, etc.

Cons: There is nothing really unsatisfactory with Brokermint. Whatever we are dissatisfied with, a Brokermint representative is available and solves our issues, which there rarely is one.

Overall: As written above, we are very satisfied with Brokermint's software, as it is adjusted perfectly to the needs of our company. The service as well is very satisfying!

Capterra loader

Been a Buidlium Client for 8+ years

Dec 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The constant innovations and new functionality, ePay, Cash at Retail, Reports, etc

Cons: The lack of Flex fields so that we can add fields within the software to assign special characteristics, like assign a property to a certain "Property Manager", etc

Overall: Has been a fabulous experience and loved watching this software grow and expand over the last 8 years. The original product was great, but it is soooooo much better now.

My experience is great.

Jan 23, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: 1. User friendly

2. Great storage

3. I like the email feature

4. Great organization and sharing ability

Cons: 1. I would like to be able to load multiple docs.

2. I would like a search bar in the unsorted so finding file is easier

3. I would like the files to go by acronym.

4. I would like to be able to print the first page and share - I would like to be able to remove unnecessary information. I control print on the first page once I start a file, and don't like the agent financial info. to be shared.

Overall: Run my business in and organized way.

Very good software

Dec 27, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like that fact that you can navigate through with ease. It keeps track of everything that I need.

Cons: What I would like to see is the ability to create charts and graphs. It would be great to see on a graph how I did last year compare to this year. I would like to present these numbers to my agents to see.

Overall: The software gives me the ability to track everything thing needed for my agents.

Capterra loader

Brokermint Review

Dec 19, 2018
4/5
Overall

3 / 5
Ease of Use

2 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The entire software as a full is great. The checklists are really helpful.

Cons: I do not like how some things are hard to find. New agents feel like it all looks the same and cannot really tell the difference between being inside of a transaction or looking at their main page with all of their transactions. The checklists and documents almost need to be an all in one thing, there are options in one and not the other such as "Exempt". Agents do not pay attention to which one they are in.

Overall: Overall it is a great software, just needs some tweaks.

New Program, Team-Wide

Jan 04, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The struggle with a real estate-based platform for our team, is always having live information throughout that is mobile friendly. This provides a dashboard that I as an agent can review, while a Transaction coordinator is working the file, and Compliance can overview. It's all hands on deck!

Cons: As a team, we are still working out storage of templated documents that can be e-Signed by clients. We can store completed docs in the file now, but we;re working out some kinks to make it work more fluid. We're working with Brokermint now however to ensure it's upcoming!

Overall: From using about 6 other programs to attempt transparency, Brokermint is by far the best solution with almost every single need met.

Brokermint

Dec 19, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Brokermint organizes all the information on the transaction. It is easy to use.

Cons: I would like easier reports for individual agent.

Overall: My company uses Brokermint to organize transactions. My experience has been good as far as entering and holding the information. I think the agent reports could be easier. When I pull up reports the header does not stay when I scroll. The reports do not fit on a page where it easy to read.

Capterra loader

Great program for the cost!

Dec 27, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Brokermint allows us to stay compliant and that is critical for any brokerage. It also allows us to stay very organized with our agents. We are at 100 agents now and without Brokermint it would be a nightmare to keep it all together.

Cons: I wish it had the capability to help with accounting. Like charging agents for services - monthly charges, fees, etc. And allow us to know if our agents have balances with us when we create a CDA. Basically, accounting in the same software would make this a total win.

Brokermint is a breath of fresh air!

Dec 19, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of use and navigations. The easy drag and drop and sort method. So easy to locate my past transactions and navigate to the documents I need within it. Love that I can label each file.

Cons: To be honest, nothing to date.. the platform is so user friendly and when I need help customer service is always right there to assist. It is fantastic...TRULY!!!

Overall: Transactions for real estate. So I need to sort and file my transactions and easily locate for audit purposes as well as readily pull portions of the contract if needed.

Super easy to use. Incredibly helpful. Better than the competition for sure!

Jan 04, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This software is incredibly user friendly. The ease of transition from one page to the next is superb. And the ability to customize the interface to be exactly what we need is great.

Cons: Sometimes there are what feel like a few extra steps or some of the labels of sections aren't entirely intuitive but once you've gone through them for a while, it starts to make sense. I would also like the ability to make changes/ add commission plans from within a transaction instead of having to leave, address this in the agent profile, and then return.

Overall: I came from a brokerage that was using a competing product- Skyslope. Brokermint is not only easier to navigate, but it has many more options for customization at a much lower price.

Great Software

Dec 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that this software is very user friendly. I can navegate through it without feeling stuck.

Cons: Once in a while when I am loading documents I get confused about where they went. I wish that process were a little easier.

Overall: I really have enjoyed brokermint. I appreciate that they are easy to contact and if I have any questions they are answered immediately.

Brokermint Review

Dec 19, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: Brokermint makes it easy to know which documents are needed for a transaction, easy to determine why a submitted document was rejected or see that it was accepted. The record of activities in the Activity section is very helpful and easy to open a deleted document if found later to be needed.

Cons: Though the software is a little intuitive, I would like it to be made much more intuitive. Navigating from some places to others is more 'bulky' than one would like.

Overall: Using Brokermint is good when a broker is traveling, they can still get to their documents if a call comes in from someone with questions, an office broker if off site can always check a transaction if they wish to.

Excellent Customer Services

Dec 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is easy to see what documents are missing and I like that the e-sign program is included with the software.

Cons: Sometimes the software takes a little bit of time to recognize when a document has been signed for both parties (Buyer and Seller)

Overall: I used other software like Brokermint before, nevertheless I like this program better.

Capterra loader

I have used Brokermint for about 5 years and find it easy to use.

Jan 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Easy to use! Easy to upload documents and easy to setup required default list. I like that agents can see their transactions anytime and anywhere.

Cons: Can't load pictures, sometimes being able to load pictures would be wonderful. I really can't think of anything else, it is always being improved.

Very User Friendly & Fine Tuning

Dec 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: I love that I can just drop everything into the "Unsorted" folder and organize from there.

Cons: What I would like to see is that when a document is deleted from a placeholder, it goes into the "Unsorted" folder vs. being deleted completely.

Overall: I have had zero issues, just wishing for a little fine tuning.

User friendly Transaction Management

Dec 27, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: Very user friendly. Less complicated than other transaction management software. The ability to create your own reports and checklists is great.

Cons: Not very Transaction Coordinator friendly. Should consider allowing certain checklists to be assigned to the TC rather than the owning agent of the transaction. Should allow compliance officers to review documents within the transaction rather than having to go into "approve docs" every time.

Brokermint has really accommodated our growth!

Dec 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The customization has been absolutely vital for our growth. We have gone from 1 location to 4 locations in a 1 year period and they have helped make that super smooth. Our agents love brokermint and all use it pretty easily.

Cons: Unfortunately, some of the reporting can be really finicky. Reps have been working diligently to build the reporting we need though.

Overall: I am happy with it and know that they will grow with us in the years to come!