# Consentz Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Consentz the right Medical Practice Management solution for you? Explore 17 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/171328/Consentz/reviews --- Consentz 4.3 (17) [View alternatives](https://www.capterra.com/p/171328/Consentz/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Consentz Ease of use 4.4 Customer Service 4.4 ## Showing most helpful reviews Showing 1-17 of 17 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Practice Manager Hospital & Health Care Used the software for: 2+ years ### "Eventually a reasonable system" April 10, 2024 4.0 Generally okay, \[sensitive content hidden\] is always very helpful if we have a problem. There is sometimes a little delay in getting back to us, but usually the problem is resolved. Pros It was very clunky at first but has improved over time. We went from a paper diary to an electronic diary, which was much more efficient. I find the system really good for balancing month end figures. Cons As previously mentioned, some of the applications are a bit clunky and don't flow too well but get there in the end. Reason for choosing Consentz N/A - Our \[sensitive content hidden\] chose Consentz Review Source EW Elaine W. Nurse Hospital & Health Care Used the software for: 1-2 years ### "Review " March 2, 2020 4.0 It’s fine get used to using it and put up with the aspects that are annoying Pros I like the gallery I like being able to link to Xero Cons There are too many things to click through to sort out stock, pricing etc. The stock balance is never right Alternatives considered [Pabau](https://www.capterra.com/p/140062/Pabau-CRM/) Reason for choosing Consentz The other team where rude when I was asking questions, the consentz team where helpful Review Source RN RuthIe N. Aesthetic doctor Medical Practice Used the software for: 2+ years ### "Ok but seems complicated and often has glitches" February 25, 2020 3.0 People supplying the support are very nice and try their best to help. However it often takes weeks to sort out a problem. Unfortunately without using other software I have no idea whether this is normal. Pros That I can use it in the clinic and that it is accessible by my patients with the electronic pencil. Having said that I expect most aesthetic software is similar. Cons I think it’s unnecessarily complicated. I hate the way that the notes are stored in a separate place to the photographs and cannot understand why there are so many choices amongst the notes. I like the way you can put the injection sites on the photographs but it is unlikely that the amount to more accurately reflecting the stock, so that can’t be relied upon. I’ve had many serious problems with the software for example at the moment I can’t access old consent forms, which is extremely serious if I have any kind of complaint. I’m now having to do them manually. If you do wish to change to another software and print your notes they are virtually unintelligible. This has put me off trying to change to anything else. I believe it’s quite expensive given that there are other free software is out there now. Taking and storing a photo it’s quite cumbersome and the time taken to shoot several photographs and upload them it’s quite embarrassing with a patient in front of you. As you have to do each one at a time.. If you wish to upload photos from your library, you can only do so one of the time which is also really slow. To be honest I would love to change but the thought of learning Different software which may well be worse is very offputting. So we struggle on. Reason for choosing Consentz I was swayed by the ability to take photographs using the iPad with the shadow however in reality I find this slightly annoying because you have to go back to select a photo that you want to copy which is cumbersome. Review Source CH Camilla H. Doctor Hospital & Health Care Used the software for: 2+ years ### "Committed to Consentz" April 27, 2024 4.0 I have been in the industry for 10 years with Consentz and I will stay with them until I retire - 3 years Pros I have been with Consentz since almost their beginning. The Company has grown and the product improved as the aesthetics industry has changed and morphed. I would be totally lost without this system to document every aspect of the actions in my clinic. When I have asked for urgent support they have delivered. Cons The admin side of the system can be confusing and I allow little snags to continue because in non urgent situations I have struggled to understand responses from the support team when a phone call from them would sort it. Review Source AF Ava F. Aesthetic Practitioner Health, Wellness and Fitness Used the software for: 2+ years ### "Amazing software " March 4, 2020 5.0 The fact that I could go paperless was a huge benefit for my business. All consent forms and medical histories can get signed using the iPad. Pros The software is extremely easy to use and super easy to access from anywhere in the world using either your phone iPad or Laptop. Cons I love how we can keep clients info and photos on their file and show them their progress over time in just one page and has an easy image comparison option. Another thing I love about this software is that clients can receive text / emails reminders and confirm their appointment by clicking on a link. The booking diary is also very easy to ready and easy to access. I also went paperless since using consentz. Review Source FM Fiona M. Aesthetic nurse Medical Practice Used the software for: 6-12 months ### "Smooth dimensions feedback" February 25, 2020 4.0 I enjoyed Consentz initially however I have found it very frustrating that the changes to iOS update have not been resolved by Consentz. Pros Going paperless has reduced significant admin time as I am a sole trader Referring back to previous appointments with clients is at a click of a button and clients also like this function Cons I purchased an iPad Pro max specifically to use Consentz in my clinic. Following an iOS update several months back the layout on the patient mode has altered. Text does not fit correctly when inputting information. On the medical record there is no longer a colour change when selecting yes and no so confusing for clients completing information. In diary the time is faded so very difficult to see clearly when making appointments. When marking up on photos following injecting again difficult to see product selection as colour is faded. I have reported this several times but has not been resolved to date which is very frustrating. Reason for choosing Consentz Recommendation Review Source CH Caroline H. Nurse Medical Practice Used the software for: 2+ years ### "Helpful but could be better" March 5, 2020 4.0 Overall it’s served it’s purpose for the last 2 years. I will probably move if I can find a system that does everything I need. Pros Great for storing all my patients details in one place. Nice to be able to upload my own consent forms etc. Cons I feel like I could do more with this software but don’t really understand how to, it seems complicated to set things like online booking up. The app often glitches and can take time to retrieve patient details. Review Source AW Alison W. Aesthetic Dr Medical Practice Used the software for: 2+ years ### "Consentz review " March 4, 2020 5.0 Excellent helpful customer support Pros Ease of writing consultation notes and adding products used with stored batch numbers and good photos for before and after Can self populate notes to save time Cons Find it complicated to add new batches of products received Review Source pK penny K. Director and Clinician Used the software for: 2+ years ### "An amazing support since I set up my business in March 2015. " January 10, 2018 5.0 Pros Consentz is easy to use, and clients always comment how professional it is compared to paper records. I would be lost without it! Support staff have always been more than helpful, easy to contact and prepared to go that extra mile in order to resolve any difficulties or aid in personalisation of the App. I feel well supported and would like to make a special mention to Dax and Tai for their ongoing support. I cannot recommend the use of Consentz highly enough and would encourage all Cosmetic/ Aesthetic clinics how ever small or large to invest in Consentz. A big thank you to all of the Consentz team. Cons The only downside I have found is the frequency of Apple updates, although Consentz is easy to update. The only other suggestion I would make it to enable consent forms to be updated without having to upload a PDF. Review Source VR Verified Reviewer Doctor Cosmetics Used the software for: 1-2 years ### "Introducing Consentz in Aesthetic clinic" April 2, 2019 4.0 Overall experience is satisfactory Pros Good support and training Easy to use Simple steps to follow Cons Sometimes difficult to get hold of someone if further assistance required Review Source AP Alison P. Clinical Director Cosmetics Used the software for: 6-12 months ### "We have finally found Consentz! " August 23, 2018 5.0 We can now run reports on most aspects of the business. Reconciling is easy and we can keep closer checks on how successful different areas are and also where we need to improve areas of the business. Pros The software is easy to use and very simple. After years (literally) of trialling clinical software systems we were so glad to come across Consentz. We were totally paper based before and the transition over to Consentz was really easy. Clients love the interactive software on the Ipad. The software support is brilliant, is always available and very comprehensive with her support and tuition. Cons There are no cons to this system, I would recommend it to any clinic looking to streamline their admin. Review Source MB Manav B. Medical Director Medical Practice Used the software for: 1-2 years ### "Easy to use" March 2, 2020 3.0 Good Pros Easy to use, good functions, can be completely paperless Cons Reporting is difficult, its hard to get feedback and answers when questions are raised eg. it takes a long time or some resolutions, other are very quick though Review Source MB Matthew B. Consultant Hospital & Health Care Used the software for: 6-12 months ### "Well set out, GDPR compliance. Photo function" March 19, 2018 5.0 Improved efficiency. Improved finance profile and understanding Pros Consentz is one of the easiest and more robust solutions available. In the field of aesthetics, Consentz stands out as a product centered around the treatment delivery rather than scheduling or billing. The set up was very straightforward and the team is readily available for advice. Dax has been invaluable in setting up, ongoing website integration and keeping us updated on future developments. Cons Prescriptions missing in the current version Stock control is manual. barcode reader/iphone photo are on the roadmap Review Source MS Mark S. Clinic Director Used the software for: 6-12 months ### "We simply could not run our clinics with this. It is essential to us. " June 14, 2018 5.0 Pros I think this the software is so well adapted to our needs and has so many great integrations. I love the way it stores our before images, integrates with so many 3rd party applications, allows for switching between clinics easily. Cons Product is great so no negative comments. I love the fact that they are keeping me up to dates with new features coming up. Review Source AV Amiee V. Aesthetic Doctor/ Company Director Health, Wellness and Fitness Used the software for: Less than 6 months ### "A very easy system to use!" March 9, 2020 4.0 It has been a good experience. The team are always there to help and keep in touch regularly. Pros Consentz has been a great addition to my practice, the set up was very simple and it is very user friendly in clinic. Cons There are some issues with how much detail can be included in notification emails but the help desk have told me these will be updated. Reason for choosing Consentz A very similar interface to other products and I received a discount from an affiliated company. Review Source DH Deborah H. Aesthetic nurse Hospital & Health Care Used the software for: Less than 6 months ### "Great product that moved us away from paper" March 19, 2018 5.0 Everyone is very impressed (patient-wise) More organised Pros We were using a paper based system when my partner started trialing software for our clinic. Consentz was by far the easiest to use, especially for a technophobe! I love how the photo function works with both ghosting and markup functions. I feel this gives a realistic reference points for the current and future treatments. We also feel more professional and clients are impressed with the software and their interaction with it. Cons Manual stock entry is a bit tedious When paitent added - not sure if it has saved. Never lost data though Review Source JS Jim S. IT Health, Wellness and Fitness Used the software for: 6-12 months ### "Consentz is great for clinics" March 5, 2020 4.0 The team are great. Pros Easy to use and book appointments, we link the payments to Sage and use teh Credit Card payments, works really well. Cons The invoicing and reporting needs work. Segmenting the purchases will help a lot. Review Source Similar Products Featured