NinjaOutreach

NinjaOutreach


3.5 / 5
9 reviews

Who Uses This Software?

Marketers and marketing agencies, small businesses and solopreneurs.


Average Ratings

9 Reviews

  • 3.5 / 5
    Overall

  • 3.5 / 5
    Ease of Use

  • 3.5 / 5
    Customer Service

Product Details

  • Starting Price
    $1,188.00/year
  • Pricing Details
    NinjaOutreach offers a flexible pricing policy for all types of users
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • NinjaOutreach
  • ninjaoutreach.com
  • Founded 2000
  • United States

About NinjaOutreach

Influencer marketing and blogger outreach software designed to help create effective campaigns.


NinjaOutreach Features

  • Article Author Database
  • Auto-Update Media Lists
  • Campaign Management
  • Clippings Management
  • Communications Calendar
  • Contact Management
  • Digital Asset Management
  • Direct Mail Management
  • Email Distribution
  • Press Monitoring
  • Press Release Builder

NinjaOutreach Reviews Recently Reviewed!


100 % Satisfactory, 100% Recommendation

Jan 15, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: The software is excellent and very helpful for capturing Prospecting clients and outreach CRM. Everything is totally amazing! I didn't regret spending our hard-earned money on this unforgettable software. I 100% Recommend

Cons: capturing Prospecting clients and email autamation

Overall: fantastic experience with 100% SATISFACTION

Amazing Customer Service by Tarek!!

Jan 30, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Extremely
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Pros: I like the ease of use. It's pretty visual and intuitive.

Cons: It just didn't quite fit what my company needs at the moment. Awaiting decision from higher ups, but surely extremely useful for those looking for influencer across platforms like instagram.

Overall: Tarek provided me with great customer service. My trial cancellation didn't go through due to lack of connectivity and Tarek was able to get me 9 out of 12 months refunded . SUper appreciative of that!

It's has more features the more you use it. More ways of experiencing its benefits come out after u

Apr 02, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Fairly simple to use. Covers various lead gen perspectives that make it a goto tool. Even the simple find an email is extremly useful. I use this all the time.

Cons: If they could integrate more of business information like company size and revenue that'd be a great addition. Could be on the roadmap, but for now, looks like it's not. Other than that, nothing to complain about.

Overall: Easy, quick email lookup. Along with ways to find sources for exposure, all within a search.

Be Warned! Do Not Use This Product

Oct 15, 2018
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: Absolutely nothing. Signing up for the 3-day trial was a hiuge mistake.

Cons: I tried to cancel my subscription on the very first day of my free trial and despite my efforts, they have billed me for an annual pro account and refused to cancel my subscription.

Overall: Their customer service team is rude and unhelpful. Instead of resolving the issue, they have refused to cancel my subscription despite numerous requests and have continued to charge me for their services.

Buyers Beware!

Apr 14, 2019
1/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: Discovery Features where not bad. However the customer service and their interest as me as a customer was terrible.

Cons: Buyers beware. My experience of dealing with ninja outreach is not positive. They are bordering on scam behavior.

They will charge your credit card without any confirmation that you want to continue the service. They provide very little interest in actually helping when. I was not satisfied with their product and had no intention of using it after my trial experiences. Any legitimate company has a clear refund policy and acts on with integrity. After looking at their FAQs refunds are not describe in there or in policies. Time to report these guys as a scam unless they improve this area of customer service.

Overall: I would be potentially happy with their service if it weren't all about taking the customers money rather than providing a great service. Which what any company should be doing. Providing a great service so its a no brainer purchase.

Best in it's niche. Great after sales support

Feb 22, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: The all-in-one attribute. From contact mining to filtering to reach out campaigning to drip (follow up) automation. It's a full stack solution.

Cons: Not anything specific I found in my use case.

Overall: Being new to the platform made it relatively difficult to get hands on with the interface. Moreover, I was concerned whether I'll find the right people (influencers) or not.

Tarek and Basilis from support were extremely helpful at every point and made me have confidence in the product!

BEWARE - fraudulent behavior!

Apr 15, 2019
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: Nothing really; they weren't able to get our integration working after multiple run arounds with support and presales.

Cons: Tried getting it set up during trial period, got run around in circle between their tech support and presales team. Requested cancellation via their website dashboard before trial was over' they didn't cancel, billed us anyways. Two weeks later they still haven't cancelled us and show us as still subscribed. Totally fraudulent behavior, highly recommend to stay away!

Overall: Totally fraudulent behavior, highly recommend to stay away!

Have a one-up like a ninja with Ninja Outreach

Jan 08, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: I love how easy it is to type in a keyword and get exactly the type of sites you're looking for. Really intuitive. Oh, and you can export your leads as csv!

Cons: It's a bit superficial, but the green color they use on buttons is a little bit too bright, so it's a little distracting. If it was more muted, I'd like that.

Easy to use, a great way to automate outreach.

Jun 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Ninja outreach made it easy to find lists of people for bog campaign outreaches. It also made it easy to automate follow ups.

Cons: I find the product to be a bit expensive, so if you're on a tight budget, it's probably not ideal. That said, great product.