# Page 2 | NinjaOutreach Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is NinjaOutreach the right Influencer Marketing solution for you? Explore 64 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/171403/NinjaOutreach/reviews --- NinjaOutreach 3.7 (64) [View alternatives](https://www.capterra.com/p/171403/NinjaOutreach/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of NinjaOutreach ## Showing most helpful reviews Showing 26-50 of 64 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Marketing Coordinator Food & Beverages Used the software for: Less than 6 months ### "Don't Recommend" October 21, 2019 1.0 Overall my experience with NinjaOutreach has been terrible in terms of their customer service. They are not helpful and not customer-oriented I would not recommend using their software or dealing with their team. Pros The software is great for efficiency as it allowed me to mass outreach influencers. Cons The software lacks in terms of searching for influencers and it limits your search up to 50 times an hour which is unproductive. Manually searching for influencers produces better results. Emails may end up in the influencer's junk mail because they are using third-party software to send the emails. The software can lag. Review Source VR Verified Reviewer Publisher Development Associate Media Production Used the software for: I used a free trial ### "Amazing Customer Service by Tarek!!" January 30, 2019 4.0 Tarek provided me with great customer service. My trial cancellation didn't go through due to lack of connectivity and Tarek was able to get me 9 out of 12 months refunded . SUper appreciative of that! Pros I like the ease of use. It's pretty visual and intuitive. Cons It just didn't quite fit what my company needs at the moment. Awaiting decision from higher ups, but surely extremely useful for those looking for influencer across platforms like instagram. Review Source VR Verified Reviewer Owner Marketing and Advertising Used the software for: 6-12 months ### "I love Ninja Outreach" April 18, 2019 5.0 My experience with Ninja Outreach as been really good. As they say about the Grateful Dead: They are not the best at what they do, they are the ONLY ones who do what they do! (There are competitors, but by and large the database is not as good) Pros The best part of Ninja Outreach is the quality of their database. The fact that they have curated a wonderful database of influencers, bloggers, writers, and business people means that when I search for a niche I know I am getting a really good list of people that have really good social signals. In addition you can see all sorts of data about each person/company and it lets you make good decisions about whether to contact them or not. Cons The app is a little slow sometimes. They could improve the response time of queries and page loading. Review Source HA Henrik A. CEO Sporting Goods Used the software for: 2+ years ### "Sold LIFETIME plan then "discontinued" the plan" April 9, 2024 1.0 Awful, avoid at all cost. Do NOT buy any plan from this company. Can't be trusted. Pros Bought a "LIFETIME" plan from them in 2016, this was subsequently discontinued. How can a lifetime membership be revoked? Absolutely disgusting. Obviously no refund given either. AVOID AT ALL COST! Cons The scam tactics used by the company, selling lifetime plans that are not lifetime? Review Source AG April G. Owner Marketing and Advertising Used the software for: 6-12 months ### "Buyer Beware" December 27, 2019 1.0 This company operates like a SCAM. Once you enter your credit card info for the free trial please be aware that you WILL be charged for their most expensive subscription even if you cancel before the trial is over. When you complain they will act like they are doing you a favor by giving you a partial refund. Since we were downgraded to a lesser plan my agency attempted to use the software briefly but it really doesn’t work as advertised. At the end of the year, I went into the website and cancelled our subscription but they billed my card again claiming the cancellation didn’t go through. Now they want to negotiate with me to only refund me 50% of the rate. It’s simply bad business to hold customers hostage. We haven’t even logged into their system in 6 months and despite a timely cancellation we are out of pocket another $900. Pros Nothing. It never worked effectively for us. Cons Clunky, hard to configure, doesn’t work as advertised. Review Source MJ Mike J. SMO Retail Used the software for: Less than 6 months ### "This is a best outreach tool" October 17, 2019 5.0 This software has a lot of bloggers and influencers, and can also help me send emails, saving me a lot of time, so I highly recommend this tool. Pros There are a lot of resource pages in the Ninja Tool, and there are a lot of excellent resources. It can also send email templates for me to send. In short, this is a great tool. I highly recommend the ninjaoutreach tool. The interface is very simple, you only need to search for your niche keywords, it will show you many influencers, and it will automatically send you emails to contact those bloggers, which saves me a lot of time, it makes My traffic has doubled Cons I have only recently started using this tool, and I have not found any shortcomings yet. Review Source VR Verified Reviewer Lead SEO Specialist Apparel & Fashion Used the software for: Less than 6 months ### "Great for outreach" February 26, 2020 4.0 Great experience, in the weekly tasks, following up on people's responses. Pros Easy to set up automated follow-up flow for our outreaches to blogs. Cons Importing CSV's is quite hard to get to work. The same goes for connecting Gmail with NinjaOutreach. After long time in contact with customer service we managed to get it to work. Alternatives considered [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing NinjaOutreach Price. Review Source MM Mary M. Sales Manager Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "100 % Satisfactory, 100% Recommendation" January 15, 2019 5.0 fantastic experience with 100% SATISFACTION Pros The software is excellent and very helpful for capturing Prospecting clients and outreach CRM. Everything is totally amazing! I didn't regret spending our hard-earned money on this unforgettable software. I 100% Recommend Cons capturing Prospecting clients and email autamation Review Source VR Verified Reviewer Founder Internet Used the software for: 6-12 months ### "Great product, happy to recommend" March 9, 2020 5.0 It's a great product overall & I'm happy to recommend it. Pros Loving the size of the database & how easy it is to find new prospects. Cons I've noticed recently that quite a big portion of contacts are out of date & should be reviewed/updated. Review Source Reda S. CEO E-Learning Used the software for: I used a free trial ### "Thieves" January 27, 2020 1.0 Horrible Pros Nothing as the experience what horrible, I didn't want to use the service after I was abused and charged for $1400 when trying to check the different plans they offer Cons Customer service, the person is disgusting, she doesn t care and this is what she replied when I said I was going to dispute their fee : "Well, I would not recommend disputing the payment as we have 99% dispute win rate since all customers are very well informed how we bill and when we bill." I DID NOT EVEN finish the trial period, it was the very same day and I was trying to view the different plans they offer Review Source DD Dilan D. PM Consumer Services Used the software for: 1-2 years ### "Garbage product, and a potential scam" May 31, 2023 1.0 Horrible product, and worse service. Also they scam you by making it hard to cancel. Pros Nothing really. Their marketing is good, that's it. Cons Garbage product. Data is incorrect and error prone. Completely useless. Review Source Timothy M. Founder Research Used the software for: I used a free trial ### "BUYER BEWARE!!!!! " May 5, 2020 1.0 Horrible. Their so-called "billing" department states there are no refunds.. No wonder how theyve FRAUDULENTLY received millions in revenue... I wonder how many other people they have frauded out of money because of their sneaky tactics. Pros Nothing. I literally tested this for less than a half day, and was fraudeulently charged.. Cons They fail to tell you when you are being upgraded. There was a popup that said "unlock all features" however when you click this it should tell you what you will be charged and give you an opportunity to NOT be charged. I would have continued the trial version. Review Source HS Harrison S. CMO Venture Capital & Private Equity Used the software for: Less than 6 months ### "Buyers Beware!" April 14, 2019 1.0 I would be potentially happy with their service if it weren't all about taking the customers money rather than providing a great service. Which what any company should be doing. Providing a great service so its a no brainer purchase. Pros Discovery Features where not bad. However the customer service and their interest as me as a customer was terrible. Cons Buyers beware. My experience of dealing with ninja outreach is not positive. They are bordering on scam behavior. They will charge your credit card without any confirmation that you want to continue the service. They provide very little interest in actually helping when. I was not satisfied with their product and had no intention of using it after my trial experiences. Any legitimate company has a clear refund policy and acts on with integrity. After looking at their FAQs refunds are not describe in there or in policies. Time to report these guys as a scam unless they improve this area of customer service. Review Source VR Verified Reviewer Marketing Specialist Education Management Used the software for: 1-2 years ### "Outdated and Not Comprehensive" September 16, 2020 2.0 Few years ago they started well. But from this point Nina Outreach stopped it's acceleration. Ans started to try take high money from old customers. Pros Email finding option fast. You can make lots of prospect lists with ease. Cons Why Instagram search or similar search options not included in our LTD plan? It asks for higher payment plans which are not fair. Review Source Vashishtha K. Lead - Marketing and Product Human Resources Used the software for: Less than 6 months ### "Value for money" December 14, 2019 5.0 Pros The most powerful feature of the tool is finding the prospect that actually adds value to your work. Finding the right connection is the first step into business development. This is what we do best with Ninjaoutreach. And then, reaching out to all of them with scheduled followups can not be ignored. Cons Only the automatic Gmail integration was missing. Automatic IMAP configuration is good enough. Review Source JM Janet M. Head Of People Entertainment Used the software for: I used a free trial ### "Do Not Sign Up For NinjaOutreach " August 24, 2021 1.0 Very dissastified. The worse customer service and experience in a long long time. Pros nothing. as we did not use the system once we discovered they had dishonestly taken our 'trial' subscription amount. Cons Ninja Outreach is a dishonest business model making money from misleading 'trial' acounts. I signed up to trial their service. The messaging is very unclear (as I and many others have experienced.) I queried Ninja Outreach within minutes of mistakenly upgrading my trial to a full immediately paid account by adding another user. Reading other reviews there a number of ways Ninja Outreach swindle money out of unsuspecting potential customers. What starts as a 'trial' is quickly converted by a unclear notifications. They're also very quick to point you to their 'no refunds' policy. DO NOT SIGN UP. This is not a company that values their customers. You can get the same services they offer with many other companies. The company we have chosen are Influencity. Review Source VR Verified Reviewer SEO Outreach Manager Internet Used the software for: Less than 6 months ### "Have a one-up like a ninja with Ninja Outreach" January 8, 2019 5.0 Pros I love how easy it is to type in a keyword and get exactly the type of sites you're looking for. Really intuitive. Oh, and you can export your leads as csv! Cons It's a bit superficial, but the green color they use on buttons is a little bit too bright, so it's a little distracting. If it was more muted, I'd like that. Review Source JC Jamie C. Editor Publishing Used the software for: 1-2 years ### "Easy and efficient!" November 12, 2019 5.0 Overall, it is an easy to use and efficient piece of software. I've double my revenue! Pros Ninjaoutreach takes the hassle out of contacting leads and clients. Cons I can't think of any drawbacks off the top of my head. Review Source Jack P. Founder Marketing and Advertising Used the software for: 6-12 months ### "Amazing tool" February 26, 2020 5.0 Pros Super easy to use and a great database of contact info. It makes outreach really easy so that I can get in touch with the right people. The search tool is great. Cons More of a fault on my end but I need to spend more time filtering and narrowing my search. Organization is key. Review Source Iavorszky D. Managing Partner Internet Used the software for: 6-12 months ### "You need it if you are after influencers!" March 7, 2020 5.0 Pros I love the factvthat i can niche down and also target geographical relevant influencers. Alsi the learning curve is not steep, and with some creative approaches you can go far! Cons The lack of some highend script for cold approaching the influencers Review Source DD Deepak D. MAnager Design Used the software for: I used a free trial ### "The Customer Support " May 18, 2020 5.0 Customer Support is Very Good and they have solved my problem properly. Special thanks to \[SENSITIVE CONTENT HIDDEN\] for helping me to connect my Gmail account to ninja outreach. Thank You! Pros Awesome Customer Support. I am very happy with Customer Care. Cons Not User-Friendly Customization. We can't understand/use it easily. Review Source MS Mark S. owner Marketing and Advertising Used the software for: 1-2 years ### "It's has more features the more you use it. More ways of experiencing its benefits come out after u" April 2, 2018 5.0 Easy, quick email lookup. Along with ways to find sources for exposure, all within a search. Pros Fairly simple to use. Covers various lead gen perspectives that make it a goto tool. Even the simple find an email is extremly useful. I use this all the time. Cons If they could integrate more of business information like company size and revenue that'd be a great addition. Could be on the roadmap, but for now, looks like it's not. Other than that, nothing to complain about. Review Source KK Karan K. Junior Project Manager Marketing and Advertising Used the software for: Less than 6 months ### "A great tool for influencer marketing" May 20, 2020 5.0 Pros NinjaOutreach is a smart influencer and marketing analysis platform which can be used over a wide variety of social media. Especially on Instagram and YouTube, it is helpful. The Instagram API is unique and a great addition. Using the software you can filter through millions of influencers and find the match for your target audience, which is great for when we have to design influencer marketing. Anyone in marketing wants a holistic software that allows them to manage big campaigns or multiple campaigns easily and comes with built-in features such as CRM. This is what made them unique Cons Email integration could be better and improved. Review Source VR Verified Reviewer Founder & Sleep Science Coach at SleepZoo.com Used the software for: Less than 6 months ### "Easy to use, a great way to automate outreach. " June 14, 2018 5.0 Pros Ninja outreach made it easy to find lists of people for bog campaign outreaches. It also made it easy to automate follow ups. Cons I find the product to be a bit expensive, so if you're on a tight budget, it's probably not ideal. That said, great product. Review Source JB Judy B. Assistant Education Management Used the software for: Less than 6 months ### "Excellent outreach platform" April 20, 2020 5.0 The overall experience is great. Pros The tool is easy to use and contains plenty of great features. Cons Follow up emails were being sent as separate emails when we first started to use this platform, but this issue has been fixed recently. Review Source Similar Products Featured