Marketplacer Ratings

Overall
5/5
Ease of Use
5/5
Customer Service
4.5/5

About Marketplacer

Marketplacer makes it easier for entrepreneurs and businesses to begin and scale their marketplace vision. It is a global platform which brings the capability to create all types of marketplaces including platforms for products, services, events, booking and digital downloads. Learn more about Marketplacer

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Showing 6 of 6 reviews

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Showing 6 of 6 reviews

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Reviewer's Role
Length of Use
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lawrence b.
director
Sporting Goods, 11-50 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
October 10, 2018

“Gets better every month”

OverallTo date they have been very responsive to any questions, suggestions or concerns we have had. There is a very straight forward process for raising issues and they tend to get resolved in a fairly short timeframe.
ProsTHe Marketplacer software was fully comprehensive from when we started this business back in 2015. Since then it has just kept improving with the monthly updates they keep rolling out; The new webstore functionality is a real winner as it allow us to earn income from our Retail Members.
ConsNone really - to date there has never been an issue that wasn't resolved successfully for all parties.
Reviewer Source 
Source: Capterra
October 10, 2018
Verified Reviewer
Marketing and Advertising, 1-10 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
October 10, 2018

“Intuitive marketplace software”

OverallAny time I've had a question about the marketplace business model (not just the software) there is always someone eager to provide guidance. The team is world class and they know marketplaces.
ProsThe Marketplacer team has thought of everything. Its very obvious each piece of the tech was built from real business need in running and scaling an online marketplace. The team is incredibly insightful and supportive and goes above and beyond being just a software provider.
ConsThere have been one or two instances where the terminology is more Australian based than American.
Reviewer Source 
Source: Capterra
October 10, 2018
Vishal J.
Data analyst - Catalog Specialist
Unspecified
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Reviewer Source 
Source: Capterra
May 23, 2018

“Best Marketplace platform software.”

ProsThis is very useful and easy to use platform this is simply great for Marketplace (e-commerce) and Customer support is very supportive as well
ConsSeriously , there are not higher level cons for this one but more customization would be good but this doesn't mean negative one.
Reviewer Source 
Source: Capterra
May 23, 2018
Nick B.
CEO
Unspecified
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
4/5
Features
5/5
Value for Money
5/5
Reviewer Source 
Source: Capterra
March 19, 2018

“Very comprehensive, easy to use”

ProsEase of use and customisation. Constant interactions on the platform with new benefits that keep it right up to date.
ConsNot much to dislike, there are a couple of areas it would be good to have some more customisation but these are really, really minor in the scheme of things.
Reviewer Source 
Source: Capterra
March 19, 2018
Verified Reviewer
Unspecified
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Reviewer Source 
Source: Capterra
March 5, 2018

“Marketplacer has been key in getting my new business off the ground ”

ProsThe staff at Marketplacer have been extremely helpful. They readily answer any questions I have and are happy share their experience and best practices. They are easy to work with and flexible with my unique business needs.
ConsAs with getting any new website off the ground, there is quite a bit of setting up to do on the back end side of things. Though the process is long (taxonomy is no small task), the site itself is intuitive and the set up itself is pretty straightforward
Reviewer Source 
Source: Capterra
March 5, 2018
David O.
Owner
Unspecified
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Reviewer Source 
Source: Capterra
March 5, 2018

“Great platform for any scalable business and amazing support from the customer success team. ”

ProsVery user friendly platform. Every step of the process has been very simple and if any questions were answered and walked through within a days time.
ConsCan not set up a default distance on the search bar. is only set to 10 miles and would like to default to a higher distance.
Reviewer Source 
Source: Capterra
March 5, 2018