# Busy Rooms CRS Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Busy Rooms CRS Software - reviews, pricing plans, popular comparisons to other Reservations products and more.

Source: https://www.capterra.com/p/171416/Busy-Rooms-Central-Reservations-System

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# 

 Busy Rooms CRS Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Busy Rooms CRS

## What is Busy Rooms CRS?

Busy Rooms offers an adaptable, brandable, and scalable cloud-based Central Reservation System designed to control our Customers' daily sales, marketing, operational, and revenue management activities for accommodation providers.

## What is Busy Rooms CRS used for?

[Reservations](https://www.capterra.com/reservations-software/)

Overall rating

Based on 16 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

€1500

Per Feature, Per Year

Free trial  
available

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Do you work for Busy Rooms CRS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.busy-rooms.com&name=Busy Rooms CRS)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Busy Rooms CRS

4.3 (16)

VS.

[4.8 (1,124)](https://www.capterra.com/p/138689/Booqable/reviews/)

Starting Price

€1500

Per Feature, Per Year

Starting Price

$29

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.2 (16)

Ease Of Use

4.8 (5,739)

Value For Money

4.6 (16)

Value For Money

4.7 (3,523)

Customer Service

4.3 (16)

Customer Service

4.8 (3,254)

## Busy Rooms CRS alternatives

Highest Rated

[4.8 (1,524)](https://www.capterra.com/p/152433/Hostaway/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.5 (1,282)](https://www.capterra.com/p/131924/Lodgify/reviews/)

Starting price

$16.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.8 (524)](https://www.capterra.com/p/163474/WeTravel/reviews/)

Starting price

$79.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.8 (427)](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/)

Starting price

$30.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/171416/Busy-Rooms-Central-Reservations-System/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Activities Booking

Allows businesses to offer customers reservations for a variety of activities.

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Availability Management

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Billing & Invoicing

Create, manage, and send invoices or bills to customers

Busy Rooms CRS 36 features

Define levels of authorization for access to specific files or systems

Allows businesses to offer customers reservations for a variety of activities.

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Create, manage, and send invoices or bills to customers

Create, update, and manage bookings, itineraries, and reservations

Keep notes on the specifics of a reservation including customer information and special requests

Track and manage schedules and meetings via an integrated calendar

Synchronize with other calendars to view mutual availability and schedules

Manage various distribution channels, build relations with channel partners, and track their performance

Access previous interactions or concerns to maintain customer relationships

Provide online support for your customers through live chat or help desk functionality

Add customized logos and colors to align with company branding

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Track products that are for sale at a reduced price or part of coupon promotions

Pre-made examples and templates for emails

The ability to reserve times in groups.

Track and manage inventory levels to maintain proper supply

Access software remotely via mobile devices

Manage and support multiple languages

Manage and support multiple locations

Book meetings and appointments through a website or digital platform

Accept, record, and reconcile financial transactions

Track and manage the profit margin between the cost of a product and its selling price.

Design, communicate, and distribute incentives to perform a specific action

Track/optimize rates in relation to usage

Ratings/Reviews

Receive system updates as soon as any changes are made

View and track pertinent metrics to find patterns and gain insights from data

Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Allows bookings to be made through a third party service

Set up connections to third-party platforms to improve business processes

Seamlessly integrates with 3rd party websites

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Features

4.4 (16)

4.4

Based on 16 reviews

## Pricing

Value for money

4.6 (16)

Free Trial

Basic

€1,500

Per Feature,Per Year

Value for money

4.6 (16)

4.6

Based on 16 reviews

## Integrations

[

Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/)[

Hotelogix](https://www.capterra.com/p/76374/Hotelogix/)[

RateTiger](https://www.capterra.com/p/106890/RateTiger/)[

RoomCloud](https://www.capterra.com/p/215415/RoomCloud/)[

protel PMS](https://www.capterra.com/p/83669/protel-PMS/)[

BookNow Software](https://www.capterra.com/p/214764/BookNow-Software/)[

Skyware](https://www.capterra.com/p/95589/SkyWare-PMS/)[

Triptease](https://www.capterra.com/p/188461/Triptease/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.3 (16)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (16)

4.3

Based on 16 reviews

## User reviews

Overall rating

4.3

Based on 16 reviews

Filter by rating

5(9)

4(5)

3(1)

2(0)

1(1)

Mentioned topic

Sorted by most recent

TA

Tanja A.

Sales Manager

Hospitality

### "Ich vermisse Hotelwebservice"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

July 21, 2021

Pros

Bisher habe ich leider noch keine Vorteile entdeckt.

Cons

Seit der Umstellung des Systems habe ich eher den Eindruck, dass mir Möglichkeiten genommen wurden. Es ist widersprüchlich und nicht logisch aufgebaut. Der Support versteht meistens auch nicht welches Problem ich habe.

Reasons for choosing Busy Rooms CRS

Ich habe mich nicht für Busy Rooms entschieden, sondern musste von Hotelwebservice zu Busy Rooms wechseln.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 2, 2021

Liebe Tanja A., danke, Dass Sie uns an Ihrer Meinung teilhaben lassen. Das gibt uns Ansporn, uns taglich zu hinterfragen. Wir konnten ja bereits die wichtigsten Punkte in einem personlichen Telefonat besprechen und haben beide gemerkt, dass vieles, wie so oft an der Kommunikation liegt. Sollten wir Sie im nachsten Termin mit unserem Support weiter begeistern konnen, freuen wir uns sehr uber eine neue Bewertung.

MS

Maria S.

Hotelier

Hospitality

### "Zuverlässig - zeitgemäß - vertrauenswürdig"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 17, 2021

Schnelle Preisanpassungen durch Channelmanager, schnelle Änderungen auf Webseite möglich, dadurch gibt man gerade in CoronaZeiten dem Gast das Gefühl, dass das Hotel noch existiert!

Pros

Design Webseite - einfache Bedienbarkeit des Backends - Schnittstellen zu allen wichtigen anderen Hotelpartnern (PMS HS3, Custommer Alliance)

Cons

Einstieg in Channelmanager ist schwierig, wenn man länger keine Änderungen vorgenommen hat. .Bsp: wenn man Raten ändern möchte oder Restriktionen setzen will, ist die Nutzung nicht direkt intuitiv, man sucht zu lange. Ein Extra Button bzw Hinweis für die Aufgabe "Tagesrate ändern" "Restriktionen ändern" im main menü wäre hilfreich für vergessliche User wie mich.

Reasons for choosing Busy Rooms CRS

Kenne das Produkt seit vielen Jahren,

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 2, 2021

Liebe Maria S., Herzlichen Dank fur die exzellente Bewertung! Das ist fur unser Team Motivation und Ansporn zugleich! Die Anregungen nehmen wir sehr gerne an!

DS

Daniela S.

Hotelier

Hospitality

### "Sehr benutzerfreundlich!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

July 15, 2021

Ich tue mir mit dem neuen System wesentlich leichter, als mit der alten Variante.

Pros

Ich habe mir bis auf ein paar Details leicht getan und konnte recht schnell alleine arbeiten. Die Anwendung ist sehr benutzerfreundlich.

Cons

Ich habe bislang nichts zu bemängeln. Ich kann zeitnah und verhältnismäßig unkompliziert Änderungen/Ergänzungen vornehmen.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 2, 2021

Liebe Daniela S., Herzlichen Dank fur die exzellente Bewertung! Das ist fur uns Motivation und Ansporn zugleich! Was konnen wir tun, damit wir auch bei der Weiterempfehlungsquote die volle Punktzahl erhalten?

JH

Jorn H.

Verkaufsleiter

Hospitality

### "Intuitiv und Benutzerfreundlich"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

July 12, 2021

Pros

Die Benutzerfreundlichkeit des Systems sticht herraus. Die Mitarbeiter im Hotel können nahezu ohne Schulung oder Einarbeitung an das System gelassen werden, weil es so einfach und intuitiv ist.

Cons

Bis jetzt gibt es nichts zu meckern.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 2, 2021

Lieber Jorn H., Besten Dank fur die sehr gute Bewertung. Wir freuen uns, wenn wir unsere Kunden begeistern konnen. Gleichzeitig arbeiten wir kontinuierlich an Verbesserungen und coolen neuen Funktionen.

NE

Norbert E.

Hotelkaufmann

Hospitality

### "Gutes Produkt mit tollem Team im Hintergrund"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 12, 2021

Pros

Die einfache Funktionalität und die vielen Funktionen.

Cons

Nach der Umstellung im letzten Jahr gab es ein paar Hürden, die noch nicht alle ausgeräumt sind.

Reasons for choosing Busy Rooms CRS

Weil ich gute Kontakte dahin hatte und vom Team überzeugt war in Sachen Professionalität und Hilfsbereitschaft.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 2, 2021

Lieber Norbert E., Vielen Dank fur die gute Bewertung. Die letzten Hurden werden wir auch noch gemeinsam uberwinden

EN

Eike N.

Hotelier

Hospitality

### "Solides CRS zu vernünftigem Preis"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 12, 2021

Pros

Die Installation und der Support war Reibungslos

Cons

Die Tatsache, dass unser PMS Anbieter keine / wenig Erfahrung mit Busy Rooms als Schnittstelle hatte.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 2, 2021

Lieber Eike N., Herzlichen Dank fur die exzellente Bewertung! Das ist fur unser Team Motivation und Ansporn zugleich!

FV

Frank V.

Director Revenue Management

Hospitality

### "Alles bestens & sehr zufrieden"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 12, 2021

Pros

Die einfache Einrichtung sowie die gute Darstellung der Oberfläche für die tägliche Nutzung.

Cons

Nichts, alles bestens und keine Punkte die hier Nennung finden sollten.

Reasons for choosing Busy Rooms CRS

Weil es für unser Haus am besten darstellt was wir benötigen sowie die gute Team Arbeit mit allen Bereichen von Busy Rooms.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 2, 2021

Lieber Frank V., Herzlichen Dank fur die exzellente Bewertung! Das ist fur uns Motivation und Ansporn zugleich! Am easy to use" werden wir noch intensiver als zuvor arbeiten!

SW

Stefan W.

Hotelier

Hospitality

### "Praktisches Tool zur Pflege der Website und für die Onlinebuchung"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

July 10, 2021

Wir sind seit vielen Jahren Kunden und wollen das auch bleiben. Insgesamt gutes Preis-Leistungs-verhältnis.

Pros

Die Software ist sehr benutzerfreundlich und insbesondere die Buchungsmaschine ist sehr leistungsstark. Sehr reaktionsschneller und lösungsorientierter Support.

Cons

Gegenüber der Vorgängersoftware fehlen einige Module z.B. Links, Downloads, Textbausteine... Die Ladegeschwindigkeit der Webseitenmodule müsste verbessert werden.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 2, 2021

Lieber Stefan W. Herzlichen Dank fur die sehr gute Bewertung! Das ist fur uns Motivation und Ansporn zugleich! Die Anregungen und Verbesserungsvorschlage nehmen wir gerne an!

JT

Jarik T.

Innovation and Digitalisation Manager

Hospitality

### "Ein No Brainer"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 10, 2021

Pros

Einfach im Set Up und in der Handhabung. Super Support und gute dynamik.

Cons

Nicht gefallen ist schwierig, durch die stetige Innovation wurden unsere nicht gefallen gelöst.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 2, 2021

Lieber Jarik T., Herzlichen Dank fur die exzellente Bewertung! Das ist fur unser Team Motivation und Ansporn zugleich!

MT

Markus T.

Hotel Manager

Hospitality

### "Top Channel Management System"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 8, 2021

Das CMS von BusyRooms ist eine große Arbeitserleichterung für mich und meinen Betrieb.

Pros

Einfachheit der Bedienung, Freundlichkeit des Supports.

Cons

Manchmal dauert die Antwort des Supports ein wenig.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 2, 2021

Lieber Markus T., Herzlichen Dank fur die exzellente Bewertung! Das ist fur uns Motivation und Ansporn zugleich! Was konnen wir tun, damit wir auch bei der Weiterempfehlungsquote die volle Punktzahl erhalten?

[View all Reviews](https://www.capterra.com/p/171416/Busy-Rooms-Central-Reservations-System/reviews/)

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