--- title: "iOps360 Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about iOps360 Software - reviews, pricing plans, popular comparisons to other EMS products and more." source_url: "https://www.capterra.com/p/171438/Emergency-Services-Scheduler/" page_type: "product" language: "en" --- # iOps360 Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) iOps360 ## What is iOps360? Online scheduling, credentialing, truck check, inventory, equipment, vehicle mapping, paging, online education, QA/PI center, HR Portal, Education Document warehouse, comprehensive report, and other tools for emergency services. We don't believe in hidden fees or costs. $5/user/month with online training included. We customize your suite to meet your need and believe in SERVING our customers. Want a new feature, we add that quickly and for free! ## What is iOps360 used for? [EMS](https://www.capterra.com/ems-software/)[Fire Department](https://www.capterra.com/fire-department-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $500 Flat Rate, Per Year Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for iOps360?[Manage this product listing](https://www.g2.com/products/brad-goodman-solutions-iops360/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### iOps360 5.0 (1) VS. [4.6 (58)](https://www.capterra.com/p/179338/First-Due/reviews/) Starting Price $500 Flat Rate, Per Year Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.5 (74) Value For Money 5.0 (1) Value For Money 4.4 (71) Customer Service 5.0 (1) Customer Service 4.6 (73) ## iOps360 alternatives [4.7 (517)](https://www.capterra.com/p/121513/PowerDMS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars Highest Rated [5.0 (20)](https://www.capterra.com/p/210778/PSTrax/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.5 (49)](https://www.capterra.com/p/172196/Expiration-Reminder/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [3.8 (8)](https://www.capterra.com/p/179931/VectorCare/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 63% of reviewers rated it above 4 stars ## FAQs about iOps360 Overview ### What company size and specific industries is iOps360 built for? iOps360 is designed for police, fire, and EMS agencies, making it best suited for public safety organizations of varying sizes, from smaller departments to larger municipal operations. It is built for teams that need scheduling, credentialing, paging, truck checkoffs, equipment tracking, vehicle mapping, inventory, support center, and QA/PI. Features and Usability ### What are the key features of iOps360? iOps360 offers attendance management, scheduling, shift management, and rotation scheduling for workforce coordination. It also includes time clock functions, overtime calculation, availability indicator, and self serve sign-up. Additional features cover training management, certification tracking, document coding and control, electronic signature, and incident reporting for claims and corrective actions. Getting Started and Support ### What customer support options does iOps360 offer? iOps360 provides 24/7 Live Rep and Chat support for users needing help. These channels give direct access to assistance at any time, but no reviewer feedback is available here to describe response speed, helpfulness, or common support frustrations. ## Features AI summary Based on 79 EMS reviews Capterra reviewers highlight these as the features buyers care about most when comparing EMS software: - **NEMSIS Compliance** (**83%** of reviewers rated this feature as critical) - **Equipment Tracking** (**42%**) - **Reporting & Statistics** (**41%**) iOps360 includes **Equipment Tracking**, which helps EMS teams keep tabs on medical assets and reduce the risk of misplaced or unavailable equipment. However, it does not include **NEMSIS Compliance** or **Reporting & Statistics**. Instead, it offers **Scheduling** (**48%**), a feature that many reviewers also see as important. While the system lacks some of the most requested EMS capabilities, **Equipment Tracking** and **Scheduling** can still support day-to-day coordination, helping businesses manage resources more effectively and keep field operations organized. Attendance Management Manage attendance for classes, shifts, meetings, or events Availability Indicator Indication whether a resource is available or protected from allocation Claims Management Process of submitting and following up on claims with insurance companies Complaint Monitoring Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction Electronic Signature Digitally sign online documents Equipment Tracking Track the location of specific equipment at all times iOps360 15 features ### All Features - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Availability Indicator: Indication whether a resource is available or protected from allocation - Claims Management: Process of submitting and following up on claims with insurance companies - Complaint Monitoring: Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction - Electronic Signature: Digitally sign online documents - Equipment Tracking: Track the location of specific equipment at all times - Event Calendar: A list of events with their respective dates - Fleet Management: Management of commercial motor vehicles for work-related purposes - Fuel Management: Monitor fuel consumption and optimize fuel usage - Instructor Management: Manage the instructor/teacher's schedule, tasks, responsibilities - Overtime Calculation: Manage and record overtime hours for hourly employees - Scheduling: Plan availability and assign specific time slots for tasks and resources - Shift Management: Facilitate the scheduling and coordination of employee shifts - Training Management: Track employee/learner's progression through training programs - Vehicle Maintenance: Repair of any type of motor vehicle --- Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Free Trial Free Version Basic $500.00 Flat Rate,Per Year Value for money 5.0 (1) 5.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent US Ujjal S. EMT Health, Wellness and Fitness ### "We use the BGSolutions scheduler and it works great for us" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 3, 2018 Overall great scheduler and keeps track of my certs. No complaints Pros The truck check off is great since I can do the check offs at the truck and it saves real time. It lets me know my classes and certs that have expired and I can sign up through the scheduler Cons Some of the mobile pages need a little work but overall it works really good for us. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.