Lexipol

Lexipol

3.5 / 5 3 reviews


Average Ratings

3 Reviews
  • 3.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 3.5 / 5
    Customer Service

Product Details

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About Lexipol

Online content delivery platform and mobile app that provide secure storage and easy access to policy and training content.


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Lexipol Reviews Recently Reviewed!


The program, offerings and training are very good, the customer service however is lacking.

Jun 01, 2018
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
1 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: really a very good product for the members of our JPA in California, quality product and almost always very current. Very reliable information.

Cons: The report generation and customer service is just short of terrible. It is rare for me to post something negative but the severe lack of customer support, terrible response to problems (months of waiting) Lexipol just dropping the ball with customer service, If there was a reasonalbe alturnative for our members I would recommend a change.

Overall: This is a good product for public safety officers as it is easy for them to use and it keeps officers engaged, informed and in small departments a good tool.

Policies in one place

Apr 07, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: The system fits your needs and can be customized to user access easy. This is from a company that knows the field and knows its users constraints and abilities. I have only good things to say about Lexipol. They know the field, they know good policy, and they are easy to work with. I love the daily bulletin option the best. Everyone gets the important stuff in one place.

Cons: I have nothing bad to say about Lexipol. The software platform is different than a basic windows platform so it takes a moment to get around but its not a problem.

They will develop your policies and reduce your liability.

Mar 13, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: They cater the entire process to you as the client. They generate policies based on your need. They look at what you have in place and adjust as needed.

Cons: It is a boiler plate design. So you will need to proof and adjust as needed to finally polish out what you need.