# Page 6 | Chili Piper Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is Chili Piper the right Appointment Scheduling solution for you? Explore 134 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/171443/Chili-Piper/reviews

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Chili Piper

4.4 (134)

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Last updated June 3rd, 2026

# Page 6 - Reviews of Chili Piper

## Showing most helpful reviews

Showing 126-134 of 134 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

LW

Lynne W.  
Sole Proprietor  
Accounting  
Used the software for: Less than 6 months

### "Caught in nightmare cycle of forced appointment scheduling with wrong phone number"

August 30, 2023

1.0

Virtually useless product

Pros

Nothing. Appalling user experience. All it did was facilitate the delivery of an email address where I, the customer, could manually contact the provider to inform him of my correct phone number.

Cons

I could not cancel the appointment I made through CP. I was forced to schedule another one. When I did, the contact information I had updated (contact phone number for the appointment) was NOT UPDATED. NO WAY FOR ME TO BE CONTACTED BY PERSON I WAS HAVING APPOINTMENT WITH.

Review Source

LD

Lauren D.  
Inside Sales Manager  
Building Materials  
Used the software for: 6-12 months

### "Chili Piper Review"

December 14, 2018

5.0

We have really enjoyed using Chili Piper. I have used it in past jobs and have always really liked it.

Pros

The ease of customers being able to schedule meetings with my team and I. And having it send follow up email reminders to both parties.

Cons

There were a few glitches with time zones that was really the only downside.

Review Source

KS

Kyle S.  
Ae  
Computer Software  
Used the software for: Less than 6 months

### "So far so good"

November 30, 2018

4.0

Customer service has been great

Pros

We've been using chilipiper for 4 months now and its been reliable syncing every to Salesforce, a problem we had with Cirrus insights for many years.

Cons

Notification reminders continue to send even if the meeting is marked as rescheduling or cancelled

Review Source

AD

Allan D.  
CEO  
Computer Software  
Used the software for: I used a free trial

### "Most Intuitive Booking Application"

January 1, 2021

5.0

From the minute I signed up for a free trial, I was contacted by the founder to discuss my requirements, and how to best use the application. A very nice touch.

Pros

It was great to put a few suggested time directly into your email rather than requiring someone to have to search your calendar was the killer feature.

Cons

I guess the fact that my free "Spicy" trial didn't last forever :)

Review Source

DS

Darin S.  
Developer  
Internet  
Used the software for: Less than 6 months

### "Unique, Troublesome"

December 20, 2018

3.0

Difficult/impossible to sign in without using SalesForce. As someone that is brought in by customers to assist with troubleshooting and problem solving implementations such as this the overall experience has been horrible. The need for support assistance to simply sign in was obnoxious. If you use a CRM other than SalesForce expect headaches and frustration. Unfortunately, as far as I've seen, they're the only one's able to achieve scheduling in this manner.

Pros

It is the only software I've seen that can accomplish this integration.

Cons

Dependency on SalesForce. Support assistance needed for simple matters.

Review Source

EM

Ethan M.  
sales  
Computer Software  
Used the software for: 6-12 months

### "The Higher End Version"

December 7, 2018

4.0

Pros

i really enjoyed the salesforce integration capability

Cons

i really would have appreciated the price to be a bit lower

Review Source

RJ

Riley J.  
Senior IT Administrator  
Information Services  
Used the software for: Less than 6 months

### "powerful scheduling"

November 30, 2018

4.0

we use chilipiper to schedule within salesforce. it is pretty powerful and

Pros

I like the ability to set guidelines so all our reps are assigned the right events

Cons

sometimes the extension in chrome create issues and i need to log back in.

Review Source

EM

Eric M.  
Rev Ops  
Marketing and Advertising  
Used the software for: Less than 6 months

### "The best calendar software on the market"

November 30, 2018

5.0

Pros

Chili Piper is by far the best calendar solution on the market. The cross team functionality is outstanding and it helped facilitate a signifcantly smoother relationship between our BDRs and AEs

Cons

The integration was a bit tricky and it took a bit of time for everyone to get a full grasp on how to best use the tech.

Review Source

DW

Dennis W.  
Sales Operations  
Information Technology and Services  
Used the software for: Less than 6 months

### "Good functionality but hard to use"

December 4, 2018

4.0

Pros

The functionality for coordinating multiple calendars is great if you have to schedule meetings with different parties and in our case different time zones.

Cons

The usability was not good at all. Users couldn't get used to it.

Review Source

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