# RecWise Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is RecWise the right Financial Close solution for you? Explore 37 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/171454/RecWise/reviews

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RecWise

4.1 (37)

[View alternatives](https://www.capterra.com/p/171454/RecWise/alternatives/)

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Last updated March 13th, 2026

# Reviews of RecWise

Ease of use

4.2

Customer Service

4.5

## Pros and Cons in Reviews

PJ

Punitha J

Specialist Cash and Accounts Payable Oil & Energy, 10,001+ employeesUsed the software for: More than 2 years.

“The software is very user friendly and has a beautiful interface which gives a lot motivation to complete the work.“

August 17, 2021

DO

David O

Senior Accountant - Systems & TransactionsInsurance, 201 - 500 employeesUsed the software for: 1-2 years.

“Easy to add attachments and navigate around“

June 21, 2021

## Showing most helpful reviews

Showing 1-25 of 37 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Jayden K.  
Lead Cash & Accounts Payable  
Mining & Metals  
Used the software for: 2+ years

### "RecWise Software Application"

August 16, 2021

4.0

Overall, RecWise is a great tool for account reconciliation as it is user friendly and also great avenue for audit support. Besides, both preparer and reviewer can pick up issues while performing reconciliation and get them resolve in a timely manner so that the item will not be picked up as reconciling item in the following period.

Pros

The RecWise software application is a great tool for account reconciliation. Besides, this helps my team to identify any issue on the aged items while performing reconciliation. Also, the reviewer has high visibility on the reconciliation done by preparer and able to input comments accordingly. Preparer can then action on the commentaries provided. Best of all is that everything is recorded in the application which ease audit review/testing with auditors as auditor access can be granted to auditors for them to perform their review or testing.

Cons

At the moment, I did encounter some application slowness when uploading larger size attachment - greater than 40 MB as it took a long time for upload to complete. (approx. 30mins). Hopefully, developer can relook into this issue.

Review Source

Response from RecWise

August 23, 2021

Hi Jayden, I believe there was an issue with slowness previously that has been addressed. Large files when working from home can also take some time due to connectivity and your ISP. If you are in the office then I don't think the slowness encountered would be seen. Regards RecWise

JF

Jacelyn F.  
Financial Analyst  
Oil & Energy  
Used the software for: 6-12 months

### "Great product but still requires refinements. "

March 21, 2024

4.0

Pros

I like the ease of using RecWise and the ability to complete reconciliations quickly and attach a variety of support.

Cons

I find the excel "face" of the actual reconciliation still clunky and not easy to use. I.e. adding new rows and retaining formatting. Would be great if you could highlight a couple of amounts and it showed the total in the screen

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Streamline reconciliations and enable the support to be kept with each rec.

Review Source

Response from RecWise

March 25, 2024

Hi Jacelyn, The highlighting like Excel is not available and I guess the other way is to use a simple addition in a free cell. Inserting rows and columns shouldn't be too difficult though. On the 'face' there are the 'copy' button and underneath that the 'paste formatting' that should help with the formatting comment above. Thx for the review also, sometimes we aren't aware of small things so we will take this onboard.

MS

Michael S.  
Site Accountant  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "CS Energy review"

March 24, 2024

3.0

Pros

A central place for our Bal Sheet recs to be completed

Cons

Not being able to update attachments in RecWise on a monthly basis. The manual process to change users for particular recs. The ability that only one user can prepare a reconciliation (not have more than 1 user).

Review Source

Response from RecWise

March 27, 2024

Hi Michael, The attachments are as at a state in time therefore they cannot be updated without saving the file again. The attachments can roll forward however as required. If you are an Admin to reallocate Recs you can use the Admin > Bulk Update Rec(s) area to update users easier and quicker also. Happy to discuss if this sounds like an option for you drop us a message via support@recwise.com. Preparing the Rec is tied to the segregation of duties requirement in the application, so for auditing it is clear who is performing the reconciliation. But as above happy to discuss. Regards RecWise

SW

Sabrina W.  
Senior Accounting Manager  
Oil & Energy  
Used the software for: 2+ years

### "Great Reconciliation Product"

April 1, 2024

4.0

Overall I enjoy the product. It is easy to use and train new users. Easy to manage and the dashboard helps to review the overall status of monthly reconciliations.

Pros

Ease of use. Easy to upload monthly trial balances and make bulk changes.

Cons

I do not like the filter function. The older version had better capabilities & features, filters remained selected when making changes, there were more drop down options.

Review Source

Response from RecWise

May 6, 2024

Hi Sabrina, thanks for the feedback in relation to the filter function. The common filters are at the top as you would see, if you open the Rec View screen you will see the familiar binoculars icon to assist the search. Hope that helps, but if not let us know and we can look further into the search capability. Please email us at support@recwise.com.

DKA

Dayangku Kemalasari A.  
Cash & AP analyst  
Mining & Metals  
Used the software for: 1-2 years

### "RecWise Review"

August 17, 2021

4.0

Pros

It's easy to use and perform reconciliation

Cons

It's time consuming to upload huge size file

Review Source

Response from RecWise

August 25, 2021

Large files do take time when you are remote to the office. We would recommend testing this when you are in the office and if there is still an issue to raise it. Any file being saved in any application will take time to write to that database. Also any security layer software that checks the file from 3rd parties may impact the speed of the uploads. This is based on company policy and outside our control. If the issue persist raise it with the RecWise Admin and we will investigate further.

MDD

Meriza Diane D.  
Lead Management Accounting  
Financial Services  
Used the software for: 1-2 years

### "RecWise in the Point of View of a Reviewer."

August 16, 2021

4.0

Overall, it is effective. Limitation will be slow performance, reporting, and results presentations that will help in analysis of accounts being reconciled.

Pros

Availability of historical supports and traceability of previous periods' results. Available option for reviewers to attach additional supports, provide commentaries. and redirect needed. Strong control in approvals and segregation of duties where authorizations are in place.

Cons

No bulk upload available especially with the accounts of same nature. Completion of reviewer is limited to commentaries and submission. Flags to raise at risk and flag red accounts are not available. Downloaded reports merge cells which is not helpful in a large volume of data. Nonautomated upload of templates where based on the preparers' feedback is additional time spent in revising files. Download of reports and supports takes a lot of time. Only works in Chrome.

Review Source

Response from RecWise

August 23, 2021

Hi Meriza, there is a bulk file attachment in the latest release being v6.1. It would be great to understand the other issues as these can be addressed. Templates can certainly be uploaded. Also we do support Edge, Chrome and Firefox so it may be an earlier version you are using that can be upgraded at no additional cost to the business. Regards RecWise

PB

Peter B.  
Corporate Systems Adviser  
Government Administration  
Used the software for: 2+ years

### "Simple, easy to use balance sheet software"

June 21, 2021

5.0

My experience with RecWise is overwhelmingly positive. Recwise transformed our spreadsheet based processes into an efficient, paperless solution with improved auditability. Implementation of the software went smoothly. Customer support is also great, they are always responsive to requests on the rare occasion that we need to contact them.

Pros

The ability to upload a trial balance and not worry about data integrity issues is a huge benefit. It is easy to use from both user and administrator perspective. The ability to attach documents to individual recs. It records who has prepared the rec and who has reviewed it. Cost effective.

Cons

I struggle to find any disadvantages to this software. It does what we need it to do and does so reliably.

Review Source

Response from RecWise

June 23, 2021

Thank you Peter, Some very true views and its our philosophy to meet or better our customers experiences. Regards RecWise

PJ

Punitha J.  
Specialist Cash and Accounts Payable  
Oil & Energy  
Used the software for: 2+ years

### "Honest Review from a Happy User"

August 17, 2021

4.0

It ease our reconciliation process and provides transparency on the reconciliation. Additionally, its a very user friendly tool.

Pros

The software is very user friendly and has a beautiful interface which gives a lot motivation to complete the work. It also provides various type of report which is quick to download and has good audit trail details.

Cons

Sometimes, The performance are quite slow. Too many functions and information to key in.

Review Source

Response from RecWise

August 25, 2021

Thanks Punitha, perhaps raise these points with the RecWise Admin and we can look into the points raised. Performance currently may be impacted from you working from home or your ISP. I believe if you were in the office the performance would be far better.

SB

Simon B.  
Team Leader Mnagament Accounting  
Higher Education  
Used the software for: 2+ years

### "Recwise reconcliation software"

June 21, 2021

3.0

Fantastic provider, very prompt and knowledgeable implementation and support available. Software runs will minimal to nil service interruption or outages for upgrades etc.

Pros

Simple, fantastic support service, perfect fit for our organisation with more than adequate reporting capability to improve reconciliation process.

Cons

Reporting capability could be improved, but is adequate.

Alternatives considered

[BlackLine](https://www.capterra.com/p/114268/Finance-Controls-Automation/)

Reason for choosing RecWise

Cost and simplicity

Review Source

RF

Romeo F.  
Specialist Accounting Process  
Mining & Metals  
Used the software for: 1-2 years

### "Fairly presented balances in the Financials"

August 16, 2021

5.0

The reconciliation process made easy because of this software especially the review process. It will simply identify the action item needed and having comfortability that the Financial Statement are free from material misstatement.

Pros

The feature that I like most was the support can be seen in future round of recon especially those accounts perform every half year or quarterly. And also, if there is no material movement during the period it will automatically complete and it's a big help with the preparer and reviewer.

Cons

I think the capacity to load the supporting was limited. And if you have big file, the upload performance will affect as well.

Review Source

HG

Hayley G.  
Senior Financial Accountant  
Utilities  
Used the software for: 2+ years

### "RecWise review"

June 21, 2021

4.0

Pros

Recwise is very user friendly for users and admin

Cons

Unable to export rec face with detailed breakdown

Review Source

Response from RecWise

June 23, 2021

Hi Hayley, Could you send us an example of what you are thinking of please. support@recwise.com Regards RecWise

AG

Aaron G.  
Specialist Accounting Processes  
Accounting  
Used the software for: Less than 6 months

### "Observations"

August 16, 2021

4.0

Not much of a recwise user but I find this better to what I previously used. I hope Templates can be automatically refreshed (data from BOBJ) once we opened them before starting preparing recons.

Pros

Roll-up of Recon Accounts is easier than doing specific recons each. Templates are really convenient. Easy to navigate. Dashboard is ready and shows important information and updates.

Cons

In comparison with my previous company is using, this is way better. But the thing is loading functions or uploading attachments sometimes take a while.

Review Source

JT

Joseph T.  
Financial Accountant  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "The software is user friendly"

February 22, 2019

4.0

Pros

The software is user friendly. It doesn't require much training to start using.

Cons

Would be good if all the excel functionalities are available in Recwise.

Review Source

CG

Catherine G.  
Finance Analyst (Service)  
Machinery  
Used the software for: 2+ years

### "Recwise"

June 21, 2021

5.0

Our experience with Recwise has always been prompt even with the smallest thing. \[SENSITIVE CONTENT HIDDEN\] and his team is always helpful and can not recommend them enough

Pros

The dashboard in great as an administrator allowing for quick over view on teams progress of recs. Uploading and maintenance of recs are quick and easy new feature in latest versions make the process flow quicker.

Cons

For our requirements there isn't any cons that I can think off.

Review Source

KB

Kylie B.  
Senior Treasury Analyst  
Oil & Energy  
Used the software for: 1-2 years

### "CSE KB review"

March 21, 2024

5.0

Excellent experience thus far.

Pros

Dashboards, search and filtering functions, ease of use, attachments section

Cons

Can't think of any.

Review Source

AR

Arthur R.  
Senior Financial Accountant  
Financial Services  
Used the software for: 2+ years

### "A neutral review of Recwise from a reconciliator"

February 25, 2019

4.0

Before our company used RecWise, we depended on paper based reconciliation method before signing off on the balance sheet amount digitally. After we got RecWise, we managed to eliminate the paper based recs, which means that we save time (from picking up printouts and arranging them) and resources (paper and printers). I realize that there are other options in the market but RecWise is one of the better priced software.

Pros

\-Easy to attach supporting documents. -Excel based interface means all user are familiar with it. -Loading of new balance sheet amounts are quick and easy. -Eliminate wasteful paper based reconciliation approach

Cons

\-Small bugs-e.g: subtotal does not register, when attachment size is too large the system just froze. The bugs do detract from the overall user experience but they do not diminish the value of this software.

Review Source

RA

Raymond A.  
Specialist Accounting Processes  
Mining & Metals  
Used the software for: 1-2 years

### "Recwise experience review"

August 16, 2021

4.0

My overall experience so far with recwise is amazing.

Pros

I like about recwise is it combines all related accounts into one recwise ID which saves a lot of time and effort as compared to reconciling each and individual accounts. I also like that the attachment can be easily found and refer to. Another thing is the standard template the accounts being reconciled which promotes uniformity and usability.

Cons

I think the software should also come with account guidelines on how to categorize accounts as reconciling items or list items. They should also put a functionality to provide comment and to attach supporting documents even after the account has been completed or reviewed.

Review Source

JL

JieHui L.  
Finance Manager  
Financial Services  
Used the software for: 2+ years

### "Easy to use & superb support team"

February 25, 2019

4.0

We implement Recwise with the aim to automate the reconciliation process as much as we could (instead of using excel & manually key in the account balance per the ledger). The system creates a more efficient reconciliation process; all supporting documents can be uploaded and stored with the recs, which can then be downloaded as an audit pack later.

Pros

It looks like an excel spreadsheet and comes with some simple & commonly used 'excel' formulas such as Sum, Average, etc. You can customise recs template based on your requirement, instead of a standard template that was fixed. The uploading and reloading of account balances into the software is very easy & fast. Both reviewer & preparer of the affected recs will then receive an email notification on the change in balances. Last but not least, the support team is always very helpful and responded within a short period of time.

Cons

Although it looks like an excel spreadsheet, the keyboard shortcut key doesn't work (Ctrl C, Ctrl V for copy & paste).

Review Source

AC

ARCHANA C.  
FIXED ASSET ACCOUNTANT  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "EASY AND SIMPLE TO USE"

June 21, 2021

4.0

My Overall experience is satisfactory and most importantly this software is simplest to use as an user.

Pros

Compared to other software I have used in my role to do the reconciliation, recwise is more simple and compatible with excel.

Cons

Some features like rewriting the figures gives problem. You need to rewrite every time if you are putting negative or positive symbols.

Review Source

Response from RecWise

June 23, 2021

Hi Archana, Could you perhaps send an example of this to us at support@recwise.com. Regards RecWise

ML

Melody L.  
Group Reporting Manager  
Utilities  
Used the software for: Less than 6 months

### "RecWise rec function review"

April 9, 2024

2.0

Overall, it is only a tool to track completeness of reconciliations, however, it is extremely difficult to maintain any support with large data and calculations in the tool.

Pros

\- Easier to monitor what have/have not been completed and reviewed - Options to group multiple accounts in one rec

Cons

\- the "excel" template was very difficult to use. Hard to put in formula or even copy paste into values (values in particular format can be picked up in recwise) - unable to build any working schedules in rec templates so that balance figures can be linked to - majority of recs still have to be maintained in external excel and perform extra work to attach into RecWise

Review Source

Response from RecWise

May 6, 2024

Hi Melody, thanks for the feedback, if you have a suggestion or example of the problems we can certainly look to improve on the pain points you have. Perhaps send an example and we can look into it. Please email support@recwise.com.

JNF

Joyce Nicole F.  
Admin Finance Master Data  
Mining & Metals  
Used the software for: 6-12 months

### "Recwise Application Product review"

June 22, 2021

4.0

Pros

Recwise is very ease to use. Navigation is very easy. Upgrades makes the application more pleasing to eyes. Functionality helps users more in completing their tasks.

Cons

The loading time in attaching supporting documents. Upgrades makes the application a bit slower than before.

Review Source

Response from RecWise

August 16, 2021

Hi Joyce, Thanks for the Review. The issue was found to be caused by a 3rd party product that was excessively scanning the attachments and is outside of our control. We did assist by troubleshooting with the IT Team to resolve the issue that was being experienced. Regards RecWise

PD

Paul D.  
Manager, Finance  
Banking  
Used the software for: 2+ years

### "Recwise is easy and affordable"

June 21, 2021

5.0

Great business. We have slashed the time it took to complete reconciliations using templates and spreadsheets to track them and we can now find anything easily. It also allows our auditors to log in and get the information they need when they need it which reduces the time they need to spend with our staff.

Pros

This reconciliation software is simple to use and implement. It gives us everything we need in relation to our monthly reconciliations with all attachments stored within the application for ease of review.

Cons

We have no issues with this software, it does everything we need and more.

Review Source

CL

Criselita L.  
Analyst Accounting Processes  
Mining & Metals  
Used the software for: 2+ years

### "RecWise is great app for reconciliation"

August 23, 2021

5.0

I've been using recwise for almost 2 yrs now. there has been changes to improve and ease the use of the application for the users.

Pros

Its very easy to use and navigate. You van view previous reconciliations and its supporting documents that was attached by the preparer.

Cons

previously its not very easy to use. The app is lagging, not responding sometimes and attachment of file will took you some minutes. But after the updgrade/update, the recwise has a new face for reporting purposes and the ease of use has been solved

Review Source

SW

Sally W.  
Financial Operations Team Lead  
Banking  
Used the software for: 2+ years

### "Recwise review"

June 21, 2021

5.0

The standout for me is moving from paper reconciliations to electronic, which makes it's so much easier for external auditors.

Pros

This product is very easy to use and support is always available

Cons

nothing to add in this section. We like Recwise.

Reason for choosing RecWise

A leader had used this product with a previous employer.

Review Source

DW

DAVINA W.  
Principal Finance Functional Integrity  
Mining & Metals  
Used the software for: 2+ years

### "FFI Review"

June 21, 2021

4.0

Pros

Customization allowed to align with the account reconciliation framework.

Cons

No interface with SAP. GL accounts, new company codes and balances need to be uploaded manually.

Review Source

Response from RecWise

August 16, 2021

Hi Davina, We do have the ability to upload the trial balance from a directory and more than happy to assist in setting this up. This is a feature and provided at no additional cost either. Regards RecWise

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