# AeroAdmin Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about AeroAdmin Software - reviews, pricing plans, popular comparisons to other Remote Work products and more. Source: https://www.capterra.com/p/171486/Aeroadmin --- # AeroAdmin Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) AeroAdmin ## What is AeroAdmin? Remote computer control solution that helps firms manage and control employee activities, file access, meetings, collaboration & more. ## What is AeroAdmin used for? [Remote Support](https://www.capterra.com/remote-support-software/)[Remote Desktop](https://www.capterra.com/remote-desktop-software/)[Remote Work](https://www.capterra.com/remote-work-software/) Overall rating Based on 15 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $90 Per Year Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for AeroAdmin?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.aeroadmin.com&name=AeroAdmin) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### AeroAdmin 4.0 (15) VS. [4.7 (1,372)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) Starting Price $90 Per Year Starting Price $480 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (15) Ease Of Use 4.7 (11,603) Value For Money 4.0 (13) Value For Money 4.7 (8,204) Customer Service 3.1 (9) Customer Service 4.6 (7,496) ## AeroAdmin alternatives Highest Rated [4.7 (24,044)](https://www.capterra.com/p/135003/Slack/reviews/) Starting price $8.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (779)](https://www.capterra.com/p/146892/ISL-Light/reviews/) Starting price $34.90 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.7 (583)](https://www.capterra.com/p/173304/RemotePC/reviews/) Starting price $29.50 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.7 (730)](https://www.capterra.com/p/162972/Splashtop-Business-Access/reviews/) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/171486/Aeroadmin/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Access Controls/Permissions 3.7 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems File Transfer 3.4 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Move files across different systems or networks Remote Access/Control 4.0 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Access work applications remotely, for when working away from the office and/or traveling Remote Monitoring & Management 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications Remote Support 2.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Provide support to your customers and employees remotely over a shared network Remote Update/Installation 4.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Deploy updates or install new software remotely AeroAdmin 20 features Define levels of authorization for access to specific files or systems Verify the identity of users/devices to enable secure access Add customized logos and colors to align with company branding Alter the layout and content of reports Monitor and track what your employees are doing Public or private sharing of digital files such as documents, audio/video, images, and more Move files across different systems or networks Observe and track the demand, usage, progress or quality of a system, product, or user Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service Active monitoring of systems, applications, or networks Access work applications remotely, for when working away from the office and/or traveling Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications Provide support to your customers and employees remotely over a shared network Deploy updates or install new software remotely Capture what is happening on a computer screen Digitally share screen view with others Record active support and chat sessions for auditing and training Extra layer of security that requires not only a password and username but also something specific to that user Manage computers located anywhere without the remote customer present at the other end Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Features 3.7 (15) 3.7 Based on 15 reviews ## Pricing Value for money 4.0 (13) Free Trial Free Version Basic $90.00 Per Year Value for money 4.0 (13) 4.0 Based on 13 reviews ## Support, customer service and training options Customer Service 3.1 (9) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.1 (9) 3.1 Based on 9 reviews ## User reviews Overall rating 4.0 Based on 15 reviews Filter by rating 5(8) 4(4) 3(0) 2(1) 1(2) Mentioned topic Sorted by most recent AO Akin O. Oener Computer & Network Security ### "1.5 stars out of 5." 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 December 28, 2025 I have been using it as a pro version for 1.5 years. Its problems expanded during last year. Support is absolutely minimal. I will switch to another software. Pros Its cost is reasonable. Ut offers file transfer option. Professional version can fully control remote computer if its set as a service ar remote system Cons It fails to access remote computers in countries such as Turkey. Its connection is unreliable. It quits often in the middle of a session. Support is minimal. No phone support. Reported errors are not fixed. Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Team Viewer became too expensive for remote support. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TC Tony C. Bookkeeper Accounting ### "Remote User" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 1.0 1.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 May 15, 2024 Pros Most things work well. I cannot think of anything useful to fill the required number of characcters Cons Having used it for a period and relying on the logging function to keep an accurate record of my interaction with my clients, I was annoyed when they suddenly discontinued the function. Subsequently it has proved impossible to remove it from some of my client computers and consequently adversely reminds me of the intransigence of the company. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JM Joseph M. Veterinarian Medical Practice ### "AeroAdmin" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 3, 2023 It has been awesome. I mostly use it to make sure our workstations have updated software. I can do this from home after business hours when the machines are not being use. I try to respect the amount of time connected through the companies servers by using IP addresses when possible, but having ID access when away from our network allows me complete flexibility. And, even though I am using the "free" version, customer support has been helpful when I had a problem, and things were "fixed" quickly. But, I have only ever had two problems, so it is a small sample size. That fact does go to show how stable this software is. Pros Availability and Speed, very few limitations on what remote user can do. Works for 99+% of what I need. Cons Some issues with differing "screen sizes". This is less of an issue when using a high resolution monitor. Reasons for choosing AeroAdmin Even the "free" version was allowed to be used with business. And as I noted above, it never failed to load as a service after a re-start of a computer. This is very important when your main use is to do updates that may require a computer restart. Some other software, otherwise very adequate, failed to load automatically after a restart on some machines. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Kouadio franck arnold Y. Informaticien Internet ### "Bon outil de contrôle " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 November 12, 2022 Satisfaction générale Pros Pratique pour la prise en main à distance pour l'assistance et la résolution de problèmes informatiques, idéale pour les entreprises Cons Plan de tarification élevé devrait revoir le prix Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KL Kristina L. Operations Manager Retail ### "Horrible Remote Access software - not reliable" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 October 21, 2022 This was the worst remote desktop software I've ever used. Support was non existent. I'm looking into how to cancel. Pros I liked nothing about the software. It was Horrible Cons The software was archaic on the interface and features - Setup required an EXE file to be downloaded and then run - it showed up on the task tray and thats how you opened it.Supposedly installed a service however remote computers wouldn't reliably respond to connection attempts.Had to physically go to the remote systems to reboot them multiples times a week.Support was abysmal. Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Cost - Team viewer is expensive Alternatives considered [Splashtop](https://www.capterra.com/p/162972/Splashtop-Business-Access/) Reasons for choosing AeroAdmin I didn't - I went back to Splashtop Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Freelancer Information Technology and Services ### "Easy to use and efficient software for remote work" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 28, 2022 I used AeroAdmin daily. It is very efficient and very easy to use. The installation is very simple. Pros Business use Easy download Simple interface Unattended Access File sharing Great price Reliable customer support Cons Limited functionality on Mac running machines. Alternatives considered [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Reasons for choosing AeroAdmin I was recommended to use AeroAdmin by a client. It offers a very secure connection. I like the simple installation and the Interface. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AA Adem A. Software Engineer Information Technology and Services ### "AeroAdmin is great for remote work" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 5, 2022 Pros With AeroAdmin we can calculate the remote working hours and charge it accordingly. Cons Screenshots of the system should be better in resolution or at least there needs to be a resolution tuning option. Switched from [RemoteView](https://www.capterra.com/p/212899/RemoteView/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Executive Vice President Retail ### "No install, easy to use remote software" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 October 1, 2020 Great tool for those that need to help someone else by seeing their screen. It makes supporting someone so much easier and faster. Pros You don't need to install anything, just download and run the program on both systems. Those that you are connecting to will read off an ID/PIN that you enter on your end, and then you make the connection to view their screen. Unlike some other programs I've tried, I have found it to work nearly 100% of the time. No network/firewall changes needed. Cons Not so much a con, but if you need more features like file transfer, controlling multiple computers at the same time, etc., you need to opt for a paid version. Alternatives considered [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Reasons for choosing AeroAdmin Price and features. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Jeanette A. Executive Director Individual & Family Services ### "Great product little support" 5.0 Overall Rating 5.0 5.0 Ease of Use 1.0 1.0 Features 5.0 5.0 Customer Service 1.0 1.0 Likelihood to Recommend 9/10 March 19, 2020 We are happy with the program now that the set up is over. You can reach support easily via chat but they are not terribly helpful once you get them. Pros It makes it possible to connect to my work computer so I can work at home. We have a network that I need access to so I cannot do my work from my home computer without that access. This makes it possible to do everything I need to do from home. Cons While the set up was not difficult, understanding how to do the set up was and there was next to no support from the software company. They don't offer to help even when you order the corporate package which we did. They did refer me to one youtube video, that was it. Alternatives considered [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Reasons for choosing AeroAdmin The pricing Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Online Trainer E-Learning ### "Free, light and portable remote control system." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 May 28, 2019 Aeroadmin gives the ability to connect and control a computer over the internet for personal and commercial usage for free. I really recommend everyone to the user it once. Pros Its totally free for commercial and personal use. Sometimes my students need personal assistance as they don't have the same hardware and software. I can quickly solve their problem using a quick session. Everything is super simple and easy to user. The software is portable so my student can delete the software after using it. The control my student has is a lot. They can select what I can control which is a good option. Cons I sometimes it gets disconnect when I am working behind a firewall, but when I use a mobile data connection without firewall it did very well. Alternatives considered [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Reasons for choosing AeroAdmin Annoying tos always and for only non commercial usage. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/171486/Aeroadmin/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)