One of the simplest remote access and support applications I've ever used
Jan 30, 2018
Used the software for: 6-12 months
Ease of Use
Features & Functionality
Value for Money
Likelihood to Recommend:Not LikelyExtremely Likely
Pros: AeroAdmin has one of the easiest to use interfaces I've ever come across. The program itself is very simple and easy to use, and very easy to find the features and settings you are looking to access. You can do almost anything and help anyone with the free version alone, but I opted to go with the corporate version to support the company AND for the additional branding options. They are far less expensive than almost all of their competitors, but they give you all the same features and then some. Their SOS feature is amazing for anyone that wants to give their clients push button access to fast help.
Cons: Although the software interface is very easy to use, I feel like the program itself is dated. Everything works just fine, and I haven't encountered any errors, however the program just has a Windows XP look and feel to it and needs a facelift. Besides that it is fantastic.
Overall: By switching to AeroAdmin I saved my company hundreds of dollars per year AND added new features like instant push button support (SOS) to my offerings.