# Page 2 | ATLAS.ti Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is ATLAS.ti the right Qualitative Data Analysis solution for you? Explore 142 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/171500/ATLAS-ti/reviews

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ATLAS.ti

4.7 (142)

[View alternatives](https://www.capterra.com/p/171500/ATLAS-ti/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 16th, 2026

# Page 2 - Reviews of ATLAS.ti

## Showing most helpful reviews

Showing 26-50 of 142 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

sA

salvador A.  
Psicologo  
Research  
Used the software for: Less than 6 months

### "Una herramienta bella, dinámica y funcional"

July 20, 2024

5.0

Muy positiva, pero quiero adentrarme mas en el producto para poder hacer un uso optimo del mismo.

Pros

Unas de las cualidades más bellas de Atlas ti es que permite analizar nuestra información cualitativa generando respaldo y sirviendo como una base única, de datos flexible y dinámica, esto facilita mucho la generación de categorías de análisis, la selección de citas textuales y el análisis de notas de campo. Pero además hemos quedado fascinados con Atlas ti cuando vimos los tutoriales sobre la codificación por IA. Esta nos ayudara rápidamente a tener una vista panorámica de los datos, facilitando la selección de ruta para el análisis final. Esperamos que esto se traduzca en una reducción del tiempo de trabajo de, y será de mucha utilidad en el desarrollo de nuestras investigaciones, especialmente en las entrevistas y etnografías al facilitar el ordenar las notas de campo.

Cons

Tiene muchas funciones, y me tomara algo de tiempo conocerlas bien para obtener el mejor rendimiento, no podría hacer un juicio al respecto ya que debo familiarizarme más con el software, pero hasta el momento lo encuentro fantástico.

Alternatives considered

[MAXQDA](https://www.capterra.com/p/174104/MAXQDA/)[NVivo](https://www.capterra.com/p/171501/NVivo/)

Reason for choosing ATLAS.ti

Lo conocía de antes, pero hace tiempo que no lo utilizaba y he observado que tiene muchas mejoras y adelantos.

Review Source

Response from Lumivero

July 31, 2024

Estimado Salvador, muchísimas gracias por compartir su feedback! Nos alegra que ATLAS.ti les haya ayudado con sus investigaciones cualitativas y que se han quedado fascinados con las herramientas basadas en inteligencia artificial. Además, como tiene experiencia utilizando otros software para investigación cualitativa, agradecemos su decisión de optar por ATLAS.ti, el único software que ofrece acceso completo a todas las plataformas (Windows, Mac, y Web) y funcionalidades (incluyendo una amplia gama de herramientas IA) en una misma licencia, así aportando el mejor valor de los demás software para investigación cualitativa. Nuestra misión es hacer análisis cualitativo más fácil para todos, en todas partes del mundo, y por eso estamos siempre aquí para ayudar, 24 horas al día, 5 días de la semana, a través de chat, teléfono, y correo electrónico. Esperamos que ATLAS.ti le sirva bien y por favor cuente con nuestro apoyo si tiene cualquier pregunta!

Renzo C.  
Research Coordinator  
Research  
Used the software for: Less than 6 months

### "Codificación y resúmenes con OpenAI"

June 29, 2024

5.0

Pros

Compré la versión v.24 y me sorprendió las posibilidades que ofrece codificar y categorizar con ayuda de la AI. Esto es un campo en desarrollo y aún hay pocos papers sobre ello, pero la propuesta de Atlas.ti está cambiando la forma de ver el análisis cualitativo, espero que para bien. Facilita mucho el proceso y siempre que tengas una estructura de categorías y códigos, la lectura de documentos se abreviará.

Cons

Los tokes para usar la AI no son ilimitados aun cuando tengas un plan. Sin embargo, escribí al soporte técnico y no tardaron demasiado en agregar más tokens a mi cuenta de manera gratuita, lo cual tengo entendido no lo hacen otras empresas. Como recomendación, se puede usar el lenguaje AI para transcribir audios y videos en la propia interfaz del Atlas.ti, algo que eché de menos al momento de analizar datos cualitativos.

Review Source

Response from Lumivero

July 2, 2024

Estimado Renzo, ¡muchas gracias por su feedback! Nos complace saber que nuestras herramientas de IA le han facilitado sus investigaciones. Queremos ayudar a todos los investigadores cualitativos, y por eso hemos sido pioneros en la integración de IA. Gracias a los comentarios de investigadores como usted, aprendemos continuamente cómo aprovechar la IA para dar a los investigadores más control sobre la IA y facilitar investigaciones rigurosas. Mientras que otros paquetes de software proporcionan una cantidad limitada de tokens para herramientas basadas en IA y luego cobran a los usuarios por tokens adicionales, en ATLAS.ti hacemos todo lo posible para asegurar que nuestros usuarios siempre tengan acceso gratuito a todas nuestras características y plataformas. Para la mayoría de los usuarios, la cantidad por defecto de tokens de IA es suficiente, pero naturalmente hay casos en los que se analiza un mayor volumen de datos. Siempre estaremos encantados de subir sus tokens inmediatamente.

UK

Umay K.  
PhD Candidate Research Assistant  
Higher Education  
Used the software for: 1-2 years

### "An Essential Tool for Qualitative Researchers"

April 2, 2024

4.0

Pros

Atlas is a user-friendly software. It allows us, qualitative researchers, to have all our research material in one place – images, video, or transcripts. It is also a handy feature to rename the documents already uploaded to Atlas.It does not do the analysis itself and gives the researcher the tools to use their skills and creative mind. This software design is essential to ensure the authenticity and novelty of data analysis and research output. It is also a significant bonus to have the Atlas tutorials readily available on the web and their support team, which is very responsive and eager to help via live chat and email.

Cons

Two people cannot work synchronously. One person must work, save, and send the project to the other. The cloud and simultaneous collaboration features need further improvement to increase the collaboration capacity.

Review Source

Response from Lumivero

May 15, 2024

Dear Umay, thank you very much for your feedback! We're delighted to hear that you find ATLAS.ti to be user friendly and that it's helped you analyze all your qualitative data, including images, videos, and transcripts. Indeed, ATLAS.ti is designed to help make qualitative research easier for everyone, everywhere, so that you can unleash your creativity in your research! Regarding teamwork, you can indeed collaborate in real time in ATLAS.ti Web. In ATLAS.ti Desktop, multiple can also work at the same time, and this is precisely what we recommend. Everyone can simply work on a copy of the same project, then all those projects can be merged together into one: https://manuals.atlasti.com/Win/en/manual/Team/TeamWork.html We also strongly value being there for our users, which is why we provide free support 24 hours a day, 5 days a week, via live chat, telephone, and email. Please count on our support if you ever have any questions or comments, we wish you all the best in your research!

JLLG

José Luis Luis G.  
Estrategias de resiliencia para la inclusión del alumnado en vulnerabilidad ante situaciones de emergencia social. Prácticas y oportunidades para la transformación educativa  
Higher Education  
Used the software for: 2+ years

### "Mi experiencia con AATLAS.TI"

January 30, 2024

5.0

Como muchos investigadores saben, la investigación cualitativa es un tipo de investigación que se basa en la observación y la interpretación de los fenómenos sociales, culturales o psicológicos, sin utilizar datos numéricos ni estadísticos. Se utiliza para explorar en profundidad las experiencias, opiniones, motivaciones, actitudes y comportamientos de las personas o grupos de interés. Algunas de las técnicas más comunes de la investigación cualitativa son las entrevistas, los grupos de discusión, la observación participante, el análisis de documentos o el estudio de caso. La investigación cualitativa tiene como ventajas que permite comprender el contexto y el significado de los fenómenos, que es flexible y adaptable a las necesidades del investigador y que genera conocimiento nuevo y original. La importancia de la investigación cualitativa reside en la interpretación subjetiva e intersubjetiva que se focaliza en determinados aspectos y significados de una realidad humana. No se trata de medirla para generalizarla, sino de comprenderla para poder hacer propuestas y activar mecanismos de acción. De la misma forma no se trata de estudiar objetos de investigación en el ámbito pedagógico, sino de atender de forma humana rigurosa y empática a sujetos de investigación en contextos que dan sentido a las actuaciones, narrativas y experiencias educativas. En síntesis, la investigación cualitativa debe tener en cuenta aspectos morales y éticos dado que se trata de humanizar la investigación y que esté al servicio de la comprensión humana y no a una mera cosificación conductual. ATLAS.ti es un software de análisis de datos cualitativos que utiliza la inteligencia artificial para ayudar a los investigadores cualitativos a descubrir información valiosa de sus documentos y elaborar investigaciones de alta calidad.

Pros

Estoy muy satisfecho con las prestaciones del software.

Cons

A veces, las distintas posibilidades de acceder a información de multiples maneras hace que te despistes.

Alternatives considered

[NVivo](https://www.capterra.com/p/171501/NVivo/)

Reason for choosing ATLAS.ti

ATLAS.ti es más adecuado para tareas de análisis básico, permite realizar proyectos de investigación más detallados.

Review Source

Response from Lumivero

April 25, 2024

Estimado José, muchísimas gracias por compartir su feedback! Nos alegra saber que está muy satisfecho con ATLAS.ti y que le ha ayudado en realizar sus investigaciones cualitativas de manera ética, rigurosa, y detallada. ATLAS.ti fue creado justamente para ayudar a todos investigadores cualitativos, permitiendo una gran flexibilidad al adaptarse a cualquier pregunta de investigación y metodología cualitativa. El 97% de usuarios valoran lo fácil que es usar el software. Entendemos que a veces puede tener dudas sobre cómo mejor acceder a la información relevante en sus datos, y por eso también siempre estamos aquí para contestar cualquier pregunta y guiarle cómo sacar el máximo provecho del software. ATLAS.ti es el único software cualitativo que ofrece apoyo en vivo y gratuito 24 horas al día, 5 días de la semana, por chat, teléfono, y correo electrónico. Cuente con nuestro apoyo para lo que necesite, estamos aquí para apoyar sus valiosas investigaciones!

JO

Joseph O.  
Data analyst  
Research  
Used the software for: 2+ years

### "Atlas.ti; the most user-friendly qualitative software "

April 11, 2024

4.0

My experience with Atlas.ti has been awesome. It's data visualization abilities and code-document analysis helps derive more insights from data.

Pros

The fact that I can group my codes and documents. Then view my findings with excellent and beautiful visualization tools does the magic for me.

Cons

Statical analysis functionality of Atlas.ti is something I am yet to get a grasp of. I think it would be very helpful if a webinar is organised to sensitize users about this functionality.

Review Source

Response from Lumivero

April 22, 2024

Hi Joseph, thank you very much for your feedback! We're delighted to hear that you find ATLAS.ti to be the most user-friendly qualitative software with beautiful visualization tools. We strive to make qualitative research easier for everyone, everywhere, and we know displaying data is essential. This is why ATLAS.ti offers various visualizations, including networks, tables, bar charts, Sankey diagrams, force-directed graphs, TreeMaps, and more. We also appreciate your feedback regarding statistical analyses in ATLAS.ti. You can analyze word and code frequencies and distributions inside ATLAS.ti, and you can also export your entire project into a format that can be imported into a statistical analysis software (e.g., SPSS, R, etc.). You can see more information here: https://manuals.atlasti.com/Win/en/manual/Export/Export.html If you ever have any questions, please count on our support, 24 hours a day, 5 days a week, via live chat, telephone, and email. We wish you all the best!

DB

David B.  
assistant professor  
Education Management  
Used the software for: 1-2 years

### "Pros and cons of using Atlas.ti."

March 13, 2024

5.0

I am very satisfied with Atlas.ti as it provides a lot of convenience in qualitative data analysis. Moreover, I got the user access for free from the university where I study. This truly helps in completing my coursework

Pros

The thing I like most about Atlas.ti is its AI coding capability. This feature greatly facilitates initial research analysis. Additionally, I highly appreciate the ease of coding and numbering quotations, as it simplifies the process of creating and tracing both direct and indirect quotes.

Cons

"What I dislike is that Atlas.ti frequently prompts for application updates. When I'm out of town with poor internet signal, this can be very inconvenient. Secondly, the use of AI coding features is limited by a certain number of tokens. So, I need to be careful and schedule the use of AI coding features to avoid getting my account suspended.

Switched from

[NVivo](https://www.capterra.com/p/171501/NVivo/)

NVivo is way too complicated and more expensive

Review Source

Response from Lumivero

May 2, 2024

Dear David, thank you very much for sharing your feedback! We're glad that ATLAS.ti's AI coding tools have facilitated your analysis. Our AI Lab is continuously working to bring the latest developments to qualitative researchers everywhere. We also strongly value providing an all-inclusive package for researchers, which is why a single ATLAS.ti license includes access to all features in ATLAS.ti Windows, Mac, and Web, as well as not charging anything extra for additional AI tokens. If you ever need more AI tokens, please just contact us and we'll be happy to help right away. We're here for you 24 hours a day, 5 days a week, via live chat, telephone, and email. Regarding the free updates and internet connection, we understand it's not always possible to have internet connection which is why you can always use ATLAS.ti Desktop offline and then install the free updates whenever it is convenient for you. Thank you for choosing ATLAS.ti, we wish you all the best in your research!

VR

Verified Reviewer  
Community Lead  
Hospitality  
Used the software for: 6-12 months

### "Atlas for the win!"

July 14, 2023

5.0

I am blown away by the AI Coding tool in ATLAS.ti. Even though ChatGPT has emerged so powerfully just a few months ago, ATLAS.ti is demonstrating one of the many useful applications of OpenAI’s algorithms by bringing this into qualitative data analysis. I was so excited when I saw this feature was released, and the results are really impressive!

Pros

AI Coding inductively analyzes text, creating many new codes and showing co-occurrences between codes. I also really like that the AI Coding creates categories and sub-codes, because the categories give a very good bird’s-eye understanding of the data, and then the specific sub-codes help to understand each category in more detail.

Cons

AI Coding can sometimes take long to analyze everything. I was surprised because the other AI tools in the software are really fast (like concept analysis), but AI Coding took 15 minutes to code my interviews. I hope the speed will continue to improve over time.

Review Source

Response from Lumivero

July 18, 2023

Hello, thank you very much for your feedback! We're delighted to hear that you enjoy the AI Coding of ATLAS.ti to gain a bird's-eye understanding of your data and harness the power of OpenAI for impressive results. Our mission is to make qualitative research easier for everyone, everywhere, which is why our developers are continuously working to bring the latest technological developments to researchers' fingertips. We are also grateful for your feedback regarding the speed of AI Coding. Although coding interviews in just fifteen minutes is already significantly faster than manually analyzing interview transcripts, we are continuing to develop our AI-powered features to make them even more efficient. In addition, the speed of AI Coding depends on the workload of OpenAI's servers, something which is beyond our control. We appreciate your understanding, and we hope you continue to derive great value from AI Coding for your qualitative data analysis. If you ever have any questions or comments, please count on our support. We are here for you 24 hours a day, 5 days a week, via live chat, telephone, and email. We wish you all the best in your research!

Cristina H.  
Creative Director  
Marketing and Advertising  
Used the software for: 6-12 months

### "ATLAS.ti Web is easy to use and great for teamwork"

July 14, 2023

5.0

My team would not have been able to make sense of our data if we couldn’t collaborate in real time in ATLAS.ti Web. I definitely recommend ATLAS.ti Web for teamwork. We coded our data using our own codes plus AI generated codes, we created reports, and we successfully completed our project, even while being located in different countries.

Pros

It was so much easier to complete our analysis without having to merge different files and resolve conflicts etc. I like that I can work on my projects from anywhere, that all my projects are saved online. The interface is also really easy to understand, so I don’t have to spend time learning how to use the program.

Cons

ATLAS.ti Web also needs code co-occurrence analysis tools. I saw this is available in ATLAS.ti Desktop, and it is a very useful tool to analyze coding patterns.

Review Source

Response from Lumivero

July 18, 2023

Dear Cristina, thank you very much for sharing your experience! We're very happy to learn that ATLAS.ti Web made it possible for you and your team to collaborate on your project. Since ATLAS.ti Web is based fully online, it has the unique potential to allow researchers to work together in real time on the same project. Our mission is to make qualitative research easier for everyone, everywhere, and teamwork is such an important part of research that we are glad that ATLAS.ti Web can take the headache out of managing different files and conflicting changes. Our developers are continuously working to further optimize ATLAS.ti Web, so you can expect even more powerful and easy to use features in the future, including tools to analyze patterns among codes. In the meanwhile, please feel free to move your ATLAS.ti Web project to ATLAS.ti Windows or Mac to enjoy any of the other features included in the Desktop version, such as the code co-occurrence analysis tool. Later you can always move your project back to ATLAS.ti Web, because ATLAS.ti includes compatibility between all our platforms. If you ever have any questions or comments, please count on our support. We are here for you 24 hours a day, 5 days a week, via live chat, telephone, and email. We wish you all the best in your research!

liuba A.  
Asistente de investigación  
Higher Education  
Used the software for: 2+ years

### "Atlas Ti. Un software con ventajas cualitativas"

October 9, 2023

4.0

Pros

He usado Atlas Ti en varios proyectos de investigación desarrollados en los últimos años, y siempre me ha encantado las posibilidades que brinda, sin embargo uno de los aspectos que más ha gustado y que apliqué en el último trabajo que hice, fue que pude importar al proyecto data que mis colegas habían categorizado en otro software. Eso me pareció fascinante, pues me ahorró un trabajo enorme, ya que inicialmente creí que iba a tener que categorizar todo de nuevo en Atlas Ti. Por otra parte, me encantan sus gráficas en diagramas de Sankey, son muy hermosos y legibles, lo que hace que sean una herramienta de interpretación práctica e interesante, además de visualmente agradables para la presentación de informes.

Cons

Echo en falta la posibilidad de que los diagramas Sankey tengan incorporado el dato cuantitativo que justifica su fuerza. Además sería bueno que se pudieran descargar y que se conservasen en la memoria del programa. También sería interesante que uno pudiese resaltar en el Sankie la línea de fuerza que más le interesa y descargar esa gráfica.

Review Source

Response from Lumivero

October 16, 2023

Estimada Liuba, ¡muchísimas gracias por su feedback! Nos alegra saber que ATLAS.ti le ha brindado muchas ventajas para sus investigaciones. Reconocemos la importancia de poder colaborar con otros investigadores, y por eso hemos formado parte del proyecto REFI-QDPX desde el principio para facilitar la transferencia de proyectos entre programas para análisis cualitativo. También agradecemos su feedback sobre los diagramas Sankey, y las hemos comunicado a nuestros desarrolladores para que puedan incorporarlas en una futura actualización. Recuerde por favor que todas las actualizaciones de ATLAS.ti son gratuitas para todos que tengan una suscripción de licencia activa. Los diagramas Sankey efectivamente ofrecen una amplia rama de posibilidades para entender sus datos y comunicar sus resultados de manera potente y atractiva. Los diagramas Sankey ya se pueden descargar y guardar, y el diagrama Sankey es interactivo: puede hacer clic en cualquier parte para resaltarlo y fácilmente ver los datos cualitativos detrás del diagrama. Si desee mostrar más detalles cuantitativos, también puede descargar la tabla correspondiente al diagrama Sankey para ver frecuencias, incluyendo frecuencias normalizadas y relativas. Si surge cualquier pregunta o comentario más sobre ATLAS.ti, por favor cuente con nuestro apoyo, 24 horas al día, 5 días a la semana, a través de chat en vivo, teléfono y correo electrónico. ¡Le deseamos todo lo mejor en sus investigaciones!

JMA

Juan Manuel A.  
PhD student  
Higher Education  
Used the software for: 2+ years

### "Navigate through all academia stages with Atlas T.I."

November 14, 2023

5.0

My experience with Atlas T.I. has been excellent. I use the software every single day: as a student, professor and researcher.

Pros

Atlas T.I. is a software that ease all type of academic work. Users can read, codify and analyze their course materials, develop literature reviews or conduct entire empirical or theoretical research. Atlas T.I. allows to work with different types of materials: documents, videos, images, news, media, social networks, etc. Furthermore, its analytical and visualization tools permit to arrive in relevant conclusions.

Cons

I would like that Atlas would include tools like translations and transcriptions. This will make the workflow easier.

Review Source

Response from Lumivero

November 27, 2023

Dear Juan Manuel, thank you very much for your feedback! We're happy to hear that ATLAS.ti has made it easy for you to conduct your literature reviews, empirical analyses, and theoretical research. Our developers are continuously working to incorporate powerful features with intuitive design, including the latest developments in AI, such as Conversational AI, AI Coding, AI Summaries, AI code suggestions, and more. We also appreciate your feedback regarding translation and transcription features. You can indeed use ATLAS.ti to transcribe your data, and you can even synchronise your transcript with the video/audio recording. In addition, ATLAS.ti is one of the only CAQDAS that is fully unicode compatible, so you can work in the original language of your data, whether that is Spanish, Chinese, Arabic, or any other language. If you ever have any questions, count on our support 24 hours a day, 5 days a week, via live chat, email, and telephone. We wish you all the best in your research!

AG

Anely G.  
Researcher  
Education Management  
Used the software for: 6-12 months

### "Una herramienta para investigadores y estudiantes muy útil y económica."

December 19, 2023

4.0

Me sirvió para comenzar a utilizar un software de análisis cualitativo, fue bueno para aprender y colaborar con otros en las investigaciones.

Pros

El precio es bueno y la facilidad de hacer pruebas en él, considero que es buena herramienta para estudiantes en ciencias sociales y mucha gente lo conoce así que puede ser una opción para colaborar con otros investigadores.

Cons

Algunas funcionalidades son limitadas o al menos encuentro que otros como MAXQDA puede ser más potentes.

Review Source

Response from Lumivero

December 21, 2023

Dear Anely, thank you for your feedback! We're happy to hear that ATLAS.ti has been good and easy for you to use. Indeed, in our 2022 user survey, 97% of users valued how easy it is to use ATLAS.ti. ATLAS.ti is the only qualitative data analysis software that provides a comprehensive package, offering all tools and features across Mac, Windows, and Web platforms (plus free light versions for Android and iPad) for every license type, including student, single, multi, or campus licenses. Moreover, ATLAS.ti Windows and Mac projects are 100% compatible, and projects can also be transferred back and forth between ATLAS.ti Desktop and ATLAS.ti Web. ATLAS.ti is also a leader in bringing AI tools to qualitative researchers everywhere, and we offer a broad range of tools to facilitate research. If you ever have any questions, we are here for you! Only ATLAS.ti offers free support 24 hours a day, 5 days a week, via live chat, telephone, and email. We wish you all the best in your research!

RB

Roberto B.  
Facilities Manager  
Hospitality  
Used the software for: 2+ years

### "Great software for collaborative research"

July 14, 2023

5.0

A challenging part of working in a team is keeping track of and putting together everyone’s work. With ATLAS.ti, we were able to easily handle this challenge and spend more time exploring each person’s codings and producing impacting findings.

Pros

Each person can work on coding at the same time, and after merging projects the codings can be compared. The intercoder agreement tool provides a great visualization to easily explore any part of the coded data, and it calculates different measures of agreement.

Cons

My team uses the ICA tool a lot, but sometimes it does not work for me. I already received help from the technicians though, and they were fast and helpful.

Review Source

Response from Lumivero

July 18, 2023

Dear Roberto, thank you very much for sharing your feedback! Teamwork is so important for conducting rigorous and impacting research, which is why we strive to support team efforts as much as we can. We are delighted to hear that ATLAS.ti made it easy for your team to carry out your research and calculate intercoder agreement. Indeed if you ever have any difficulty or question, please count on our support. You can always reach out to us via live chat, telephone, or email, 24 hours a day, 5 days a week. We're glad that our technicians were fast and helpful for you in the past, and we will always strive to make sure ATLAS.ti is meeting all your needs. We sincerely appreciate your feedback, because hearing from our community of users always helps us learn how we can continue to help qualitative researchers. We wish you and your team all the best in your research!

GM

Gabriela M.  
PhD Candidate  
Research  
Used the software for: 2+ years

### "Practical and Complete"

November 23, 2023

5.0

I believe Atlas.ti to be a practical and complete tool that helps a lot to organize data and providing insight to data analysis.

Pros

The intuitive and free way of coding and the tools for registering meaning and insights.

Cons

It has changed a lot over the years and although improvement is good, it generates new costs of learning.

Review Source

Response from Lumivero

November 28, 2023

Dear Gabriela, thank you very much for your feedback! We're glad that you like the intuitive workflow for coding and analyzing your data. Indeed, in our 2022 user survey, we found that 97% of users valued how easy it is to use ATLAS.ti. Our developers are continuously working to incorporate powerful features with intuitive design, including the latest developments in AI, such as Conversational AI, AI Coding, AI Summaries, AI code suggestions, and more. All updates to ATLAS.ti are available for free for all users with an active license, and if you ever have any questions about how to do something in ATLAS.ti, please count on our support. We aim to make qualitative research easier for everyone, everywhere, and a big part of that is always being there for our users. You can contact us via live chat, telephone, and email, 24 hours a day, 5 days a week. A member of our team will be happy to guide you through any part of using the software. We wish you all the best in your research!

Rolando S.  
Chief of Academic Tutoring  
Education Management  
Used the software for: 6-12 months

### "Good access for Education Institution"

October 17, 2023

5.0

The cloud version is the one of choice for initial users and has reasonable pricing. I mostly use that one. I'd recommend the local version for mid to advanced users. The speed of the work increases a lot with the AI functions, that is something you will be using with big amounts of data.

Pros

Pricing is good for educational first users and students get free trials and discounts. That's especially useful for students and teachers abroad, who end up paying from their pockets. The software is stable and work amazingly.

Cons

The learning curve is complex. I recommend watching the tutorials and using the learning options more than once. It's like other specialized software. It will take a while to get the most out of it, and it can turn expensive sometimes.

Reason for choosing ATLAS.ti

Previous experience using older versions

Review Source

Response from Lumivero

October 18, 2023

Dear Rolando, thank you very much for your feedback! We are glad to hear that you have found ATLAS.ti to be accessible and powerful. We strive to make qualitative research easier for everyone, everywhere. That is why we have a dedicated team available to help 24 hours a day, 5 days a week, via live chat, telephone, and email. We also provide various free learning resources such as manuals, video tutorials, webinars, and sample projects on our website. The free version of ATLAS.ti is available to everyone around the world, and it's a great way to get started with your project. Once you obtain a license, you can continue working on the project you began in the free trial version. ATLAS.ti is the only qualitative data analysis software to offer all features in one package, so that one flat fee is paid and there are no hidden costs or surprises. All software upgrades are included for free during your subscription period, and the subscription can be cancelled whenever you wish from your ATLAS.ti account page. In case it helps, we offer student licenses that come with a significantly reduced cost. Moreover, if an ATLAS.ti Desktop+Web license is still too steep, students and other users can work with just ATLAS.ti Web, which has a very low monthly subscription that can be canceled as soon as they are finished utilizing ATLAS.ti. We also appreciate your positive feedback about ATLAS.ti Web and ATLAS.ti's AI tools that are available in ATLAS.ti Web, Windows, and Mac. Our AI Lab is continuously working to bring the latest that AI has to offer to everyone's fingertips -- including AI Summaries, AI Coding, and automatically coding for sentiments, concepts, opinions, entities, and more. If you ever have any other questions or comments, please count on our support. We wish you all the best in your research!

Valentina H.  
Community Manager  
Hospitality  
Used the software for: 6-12 months

### "So intuitive for coding qualitative data!"

July 14, 2023

5.0

I like how easy it is to code qualitative data in ATLAS.ti. The software covers everything you need: ability to organize all types of qualitative data, writes notes on your thinking and research process, intuitive coding features, and many approaches to retrieving and analyzing coded data.

Pros

I find ATLAS.ti to offer the most intuitive approach to coding because I can use keyboard shortcuts, and all of the codes are easily accessible in a searchable list, and other times I like to just drag codes from the list on the left and drop them onto quotations.

Cons

There are not many color choices for codes. I like that codes can be organized into levels, groups, and colors, but I sometimes could use even more colors than those in the software.

Review Source

Response from Lumivero

July 18, 2023

Dear Valentina, thank you very much for your feedback! We're thrilled that you find ATLAS.ti intuitive to use for your coding. We understand that coding is one of the most essential aspects of qualitative research, which is why we have placed great importance in making this as comfortable as possible for any researcher, working in any area or research project. Indeed, in our 2022 user survey, 97% of users valued how easy it is to use ATLAS.ti. We also hear you loud and clear regarding the colors available for codes. A range of colors is already included, and together with code groups, folders, and hierarchical structuring, you can organize your code list in a variety of ways. We sincerely appreciate your feedback, and we will work to offer even more color options for codes so that you can organize your codes in whichever way suits you best. If you ever have any questions or comments, please count on our support. We are here for you 24 hours a day, 5 days a week, via live chat, telephone, and email. We wish you all the best in your research!

Ernesto S.  
Director de Línea de Investigación  
Research  
Used the software for: 2+ years

### "ATLAS.ti: Potente para el análisis sin restricciones."

August 1, 2023

5.0

Mi experiencia con ATLAS.ti de más de 8 años ha sido fenomenal y me ha permitido desarrollar mis propias investigaciones así como orientar un centenar de investigaciones de todos los niveles de la educación y todos los tipos y enfoques.

Pros

ATLAS.ti facilita el análisis de cualquier tipo de investigación para cualquier relación que requiera lo cualitativo desde cualquier técnica de análisis cualitativo e incluso tiende a integrarse con el análisis estadístico descriptivo e incluso al reconocimiento automático de correlaciones (estadísticas) entre sus categorías como variables cualitativas a través de sus tablas automáticas de doble entrada, denominadas de co-ocurrencia.

Cons

Quisiera poder crear en ATLAS.ti grupos automáticamente a partir de los resultados de las tablas de co-ocurrencia.

Review Source

Response from Lumivero

August 2, 2023

Estimado Rolly, ¡muchas gracias por su feedback! Nos alegra saber que ATLAS.ti está facilitando todas sus investigaciones cualitativas y que le ha ayudado el análisis de co-ocurrencias. También agradecemos su feedback sobre la creación de grupos a partir de los resultados en la tabla de co-ocurrencias. Esta opción ya está disponible desde la tabla de código-documento, y definitivamente vamos a considerar cómo incorporar esta opción para la tabla de co-occurrencias también. Mientras tanto, esperamos que disfrute de todas las funcionalidades que permiten el análisis cualitativo y cuantitativo, incluso puede importar su proyecto entero a un software de análisis estadístico si desee llevar a cabo investigaciones de métodos mixtos. Si le surge cualquier otra pregunta o comentario, por favor cuente con nuestro apoyo por chat en vivo, teléfono, y correo electrónico, durante 24 horas por día, 5 días de la semana. ¡Le deseamos mucho ánimo con ATLAS.ti!

Alireza N.  
Student  
E-Learning  
Used the software for: 6-12 months

### "Efficient multi-user management system"

March 1, 2023

5.0

I’m in charge of handling the software licenses our department uses, and one of the most important things for me is the ability to easily give software access to everyone who needs it and when they need it. I really like how easy the ATLAS.ti multi-user management is, because I can add and remove people as needed and they can install the software on whichever computer they want (other software we use limit the installations per device or link licences with specific devices which was always an obstacle when we had people leaving and joining different teams).

Pros

It’s really easy to add and remove license users, each person can install the software on their Windows or Mac, on their office and personal computers, and they can access their projects across their different computers.

Cons

The annual subscription is a bit of a pain in our department because we have to submit a bundle of paperwork each time the subscription needs to be renewed. I’d love to not have to do this every year.

Review Source

Response from Lumivero

March 8, 2023

Hi Alireza, thank you very much for your feedback! We're glad to hear that you find the ATLAS.ti user management system to be efficient. ATLAS.ti multi-user licenses can be shared with as many people as you wish, and the ATLAS.ti account page makes it easy for license admins to see who is using the license and invite or block users. Whenever someone logs out of ATLAS.ti, their seat is immediately freed up for anyone else to use by logging into ATLAS.ti Windows, Mac, or Web. In addition, projects can be moved back-and-forth between ATLAS.ti Windows and Mac with 100% compatibility, and projects can be imported between ATLAS.ti Windows/Mac and ATLAS.ti Web. We strive to make sure licenses are being used as efficiently as possible so that you can always share access with anyone who needs it, regardless of which ATLAS.ti platform they are using. We also understand that an annual subscription may not be desirable for institutional budgets and approval processes, and that is why we also offer the option to subscribe to the license for 3 years. That way, you do not need to renew the subscription each year. We hope you find this helpful, and if you ever have any questions or doubts, please count on our support! We are here for you 24 hours a day, 5 days a week, via live chat, telephone, and email. We wish you all the best in your research!

LG

Luis G.  
Proffesor  
Education Management  
Used the software for: 6-12 months

### "Biobancos y Cuidado de la Vida"

October 31, 2023

5.0

Para mi es una experiencia de aprendizaje que me hapermitido encontrar otras fortalezas a la hora de usar herramientas de analisis para la investigación.

Pros

Atlas.ti permite una integración de las ideas con los conceptos categorizados, elabora arobles y nubes conceptuales que amplian el rango de analisis y abren rutas que quizas pasamos por alto a la hora de hacer analisis cualitativo de forma manual.

Cons

En este momento quizas sea por el quipo que tengo a la hora de guardar los codigos se toma su tiempo, seria chevere la opción de telaraña para la versión web

Review Source

Response from Lumivero

November 9, 2023

Estimado Luis, muchas gracias por su feedback! Nos alegra saber que ATLAS.ti le ha facilitado y abierto nuevos caminos para sus investigaciones cualitativas. Nuestro laboratorio de IA trabaja continuamente para poner al alcance de todos lo último que la IA puede ofrecer, como sugerencias para códigos, resúmenes de IA, codificación de IA y codificación automática de sentimientos, conceptos, opiniones, entidades y mucho más. Además, ATLAS.ti ofrece muchas posibilidades potentes de visualización de datos, incluyendo redes, diagramas de Sankey, gráficos de fuerza dirigida, TreeMaps, nubes, gráficos de barras, y más. También agradecemos su feedback sobre las redes en ATLAS.ti Web, y lo hemos compartido con nuestros desarrolladores. Ya puede crear diversas visualizaciones de sus datos en ATLAS.ti Web, como tablas, gráficos de barras, gráficos de donut, TreeMaps, nubes, y diagramas Sankey. Puede ver más información aquí: https://atlastihelpspanish.helpscoutdocs.com/article/332-creando-views-en-atlasti-web Si surge cualquier pregunta o comentario más sobre ATLAS.ti, por favor cuente con nuestro apoyo, 24 horas al día, 5 días a la semana, a través de chat en vivo, teléfono y correo electrónico. ¡Le deseamos todo lo mejor en sus investigaciones!

AA

Adwoa A.  
Research Assistant  
Primary/Secondary Education  
Used the software for: 2+ years

### "Time-saving tool for Qual analysis"

November 14, 2023

4.0

Pros

It's quite intuitive and relatively easy to use. It also has some pretty cool features if you want to do some advanced analysis. I mainly use it for coding and categorizing my data.

Cons

There are some basic functionalities that I think would make it more intuitive. E.g. It would be great to be able to select multiple files/codes/other entities at the same time. It would be great to select/combine different parts of a text as 1 quote. These are two things that may seem minor (there's more) but reduce the intuitiveness of the software. After coding, I usually end up exporting to Excel so I can have smaller chunks of data and combine sentences from different parts of my interviews - which is then double-coding.

Review Source

Response from Lumivero

November 27, 2023

Dear Adwoa, thank you very much for your feedback! We're glad to hear that ATLAS.ti has been easy to use and that you've enjoyed the powerful features for advanced analyses. Indeed, in our 2022 user survey, we found that 97% of users valued how easy it is to use ATLAS.ti. We also appreciate your feedback regarding some of the functions in ATLAS.ti. It is already possible to select multiple files, codes, and other entities within ATLAS.ti, and you can merge quotations into one quotation. In case you ever have any questions about how to do something in ATLAS.ti, please count on our support. We strive to make qualitative research easier for everyone, everywhere, and a big part of that is always being there for our users. You can always contact us via live chat, telephone, and email, 24 hours a day, 5 days a week. A member of our team will always be happy to guide you through any part of using the software. We wish you all the best in your research!

JR

José R.  
Academic  
Research  
Used the software for: 2+ years

### "A great contribution to qualitative research"

October 4, 2023

5.0

In general it is a tool that I have found very useful in qualitative research with large numbers of data and with research teams and networks developing analyses simultaneously.

Pros

It is a very useful tool when working with large amounts of data. It provides very good assistance for the systematization of analysis and collaborative work. It also provides useful outputs to continue with quantitative analysis, and visuals for the representation of the results.

Cons

There is still room for improvement in user friendliness, visualization and integration of AI tools. Also in maintaining a price range more suitable for non-commercial uses, e.g. educational and social research. In terms of data, further development of audiovisual data analysis would be interesting.

Alternatives considered

[NVivo](https://www.capterra.com/p/171501/NVivo/)

Review Source

Response from Lumivero

October 16, 2023

Dear José, thank you very much for sharing your feedback. We are delighted to hear that ATLAS.ti has assisted you with systematizing your analysis for collaborative work. We strive to meet all qualitative researchers' needs, which is why ATLAS.ti has supported mixed methods research for many years. ATLAS.ti has been serving researchers for more than 30 years, and today we are the leading qualitative research software in the market. We appreciate your feedback regarding the usability, visualization features, and AI integrations. Our mission is to make qualitative researcher for everyone, everywhere, and that is why our AI Lab is continuously working to bring the latest that AI has to offer to everyone's fingertips -- including AI Summaries, AI Coding, and automatically coding for sentiments, concepts, opinions, entities, and more. In addition, ATLAS.ti offers many powerful data visualization possibilities, including networks, Sankey diagrams, force-directed graphs, TreeMaps, clouds, bar charts, and more. Finally, in our 2022 user survey, we found that 97% of users valued how easy it is to use ATLAS.ti. In case you are not seeing any of these latest developments in the interface, visualization options, or AI tools, we kindly ask you to check that you are working with the latest version of the software so that you can enjoy the full host of features (ATLAS.ti licenses offer access to all features on all platforms for one flat fee). Moreover, everyone with an active license subscription can upgrade to the latest version of the software for free. ATLAS.ti is the only qualitative data analysis software to offer all features in one package, so that one flat fee is paid and there are no hidden costs or surprises. In case it helps, we offer student licenses that come with a significantly reduced cost. Moreover, if an ATLAS.ti Desktop+Web license is still too steep, students and other users can work with just ATLAS.ti Web, which has a very low monthly subscription that can be canceled as soon as they are finished utilizing ATLAS.ti. If you ever have any specific questions about how to do something in your project, you can always count on our support. We are here for you 24 hours a day, 5 days a week, via live chat, telephone, and email. A member of our team will always be happy to guide you through any parts of your research process. If you ever have any specific suggestions or questions, we would love to hear from you: https://atlasti.com/support We wish you all the best in your research!

TS

Tamiris S.  
Research Associate  
Higher Education  
Used the software for: 2+ years

### "A straightforward workbench"

January 30, 2024

5.0

My overall experience with Atlas.ti is quite positive, including the support staff's quick responses and availability. I recommend it to colleagues and students and look forward to using it with enhanced AI features in the future.

Pros

Atlas.ti does exactly as the title says - it is a very straightforward workbench, providing a handful of tools to enhance qualitative analysis, enabling a systematic and methodologically robust way to work.

Cons

Data visualisation should also be exportable (which still needs to be 100% available, at least in the MacOS version). Although I appreciate the AI features are still in the beta phase, the limits of their functionalities should be more explicit so that the users would have realistic expectations and optimise their time and use of the tools.

Review Source

Response from Lumivero

February 7, 2024

Dear Tamiris, thank you for sharing your feedback! We're happy to hear that ATLAS.ti has proved to be a straightforward and comprehensive workbench. We also appreciate your feedback about exporting visual displays in ATLAS.ti Mac and providing more information about the AI tools. In ATLAS.ti Mac it is already possible to export tables, Sankey diagrams, networks, clouds, and more (https://doc.atlasti.com/ManualMac/Reports/ReportTypes.html). If you ever have a question about how to export something, please count on our support. We are here for you, at no additional cost, via live chat, telephone, and email, 24 hours a day, 5 days a week. We are also happy to provide any information about our AI tools (https://atlasti.com/atlas-ti-ai-lab-accelerating-innovation-for-data-analysis). The outputs from the AI tools always depend on the inputted data, so there will be natural variations. Please don't hesitate to contact us and we'll be happy to guide you. We're here to help you succeed!

SB

Seb B.  
Data Analyst  
Logistics and Supply Chain  
Used the software for: 6-12 months

### "Works great in both Windows & Mac computers"

January 25, 2023

5.0

I work a lot on a Mac laptop and Windows desktop computer, so I always make sure the programs I use support work across OS. It’s great to see software that is designed to properly function within each OS and of course transfer files back and forth smoothly.

Pros

The thing I like most about this software is that I can work with both my Windows and Mac computers, without any issues transferring between them. It’s always a bit of a headache to work between computers, and especially when there different OS. ATLAS.ti projects are 100% transferable though, without needing a special format or another program. I was also impressed that I could re-install on my Windows or Mac without any limits, and they are each actually made for that OS so they work great. I’ve used Mac versions that are just a mirror of the Windows version, and they tend to small but annoying issues because of this.

Cons

Because I work between computers a lot, the only thing I find lacking is the ability to store directly in a cloud so that I can access my project from any computer. Right now I manually move my projects (with my own cloud storage) but it’d be much smoother if ATLAS.ti could directly save my projects online to be accessed on another computer.

Review Source

Response from Lumivero

January 31, 2023

Hi Seb, thank you very much for your feedback! We're really happy that ATLAS.ti works great for you on both your Windows and Mac computers. We have dedicated teams of Windows, Mac, and Web developers who are continuously working to offer the best possible qualitative data analysis software across all platforms. We also hear you loud and clear about the need for storing projects online to effortlessly access them across computers, and we're glad to say that our latest release includes a cloud storage options for ATLAS.ti Windows and Mac projects! With version 23, it is now possible to save your projects directly in the cloud, and you can access them again when you log into your ATLAS.ti account on any other computer (Windows or Mac). The upgrade to version 23 is free for everyone with an active ATLAS.ti subscription, just log in to my.atlasti.com to enjoy the latest generation of the software. If you don't have an ATLAS.ti license subscription yet, you can already get started with version 23 for free with the trial version. We hope you enjoy the latest features in ATLAS.ti 23, and please feel free to write to general@support.atlasti.com if you ever have any questions or comments. We wish you all the best in your research!

Asunción S.  
Coordinadora del Programa de Lic. en Administración  
  
Used the software for: Less than 6 months

### "It helped me organize information that on paper is difficult to remember its exact location"

June 28, 2018

5.0

It is an ideal program for qualitative research, since it allows segmenting data into units of meaning; encode data and build theories.

Pros

\- Ability to handle a huge variety of media - It allows to organize data, add information and create comments, annotations, codes, categories and shows relationships, among all of them, and with the support of the program it is coded according to the scheme that has been designed. - Make counts between units, categories, topics, memos and primary documents and show relationships between them - Keeps the data under permanent analysis - Helps to discover the complex relationships that are hidden in the qualitative data - It Facilitates the general understanding of the research - It facilitates the search, recovery and navigation for all segments of data and notes relevant to an idea. - It builds networks that allow visually connecting selected pieces, memos and encodings, in such a way that it facilitates the elaboration of concepts and interpretations based on visible relationships and revealing other relationships. - It allows the textual and conceptual analysis of the information, with a view to interpreting it through the decomposition into units to build categories and then hypotheses.

Cons

\-It is necessary to digitize all the data, which is clearly for an investigation that has a lot of data on paper, it is a very strenuous job. -Its indiscriminate use can generate over time an absolute dependence on the part of the researchers that conform only with the results thrown by the software and do not take the trouble to compare the results obtained from the research - You can not make dating families

Review Source

Response from Lumivero

March 1, 2023

Dear Asunción, thank you for sharing your thoughts on ATLAS.ti for qualitative research. We are pleased to hear that you find it an ideal program for such research, and we appreciate the specific pros that you mentioned. ATLAS.ti indeed offers a wide range of features to support qualitative data analysis, including organizing and coding data, visualizing relationships, and facilitating interpretation and theory building. It's true that data needs to be in a digital format to permit analysis and coding in the computer software, but we hope that ATLAS.ti's support for a wide range of data formats makes it easier to digitize your data (e.g., you can add scanned papers, photos, import directly from Evernote, and more). Additionally, as with any tool, it is important to remember that ATLAS.ti is always here to support and facilitate any research, but it does not replace critical thinking and evaluation of one's findings. I'm afraid I'm not sure what feature "dating families" refers to, but in case it helps, you can create groups within ATLAS.ti to organize any part of your project (such as documents, codes, memos, networks, etc.), and ATLAS.ti also automatically keeps track of the date when any object was created and modified. If you ever have any additional comments or concerns, please count on our support. You can reach us through our live chat, telephone, and email support, 24 hours a day, 5 days a week. We wish you all the best in your research endeavors!

AS

Adrian S.  
Student  
Human Resources  
Used the software for: 6-12 months

### "Desktop version is great, but stay away from the web version"

January 7, 2023

3.0

Important product to perform literature research or qualitative analysis. Desktop version is good and helps especially with scientific work. Just do not use the web version, then you can be sure that you can work well on your project.

Pros

Files are easy to import and you also save time on literature searches because you only have to read books once and then you can easily search for statements within all books.

Cons

Web version works too slowly and errors occur when encoding PDF files. There are also problems when exporting projects, so that it is not even possible to continue working in the desktop version. Customer service definitely handles such cases too slowly.

Review Source

Response from Lumivero

February 8, 2023

Hello Adrian, thank you for sharing your feedback. I checked the communication between you and ATLAS.ti. After your first inquiry on Friday December 16th , I can see our user support team asked you to invite our technicians to your ATLAS.ti Web project the following workday on Monday, December 19th, but we didn't receive a confirmation from you until Friday, January 6th. That same day, our user support team immediately followed up with our technicians to confirm everything was received correctly, then the following workday Monday January 9th one of our senior technicians wrote you that he is working on it, and we received no further communications from you. Upon investigating (between January 9th and 12th), we saw that the huge PDF you used was "corrupt" and when it was technically translated so that it could be used in the Web version, it created errors because of the characters in your PDF. We then fixed these characters in the translated ATLAS.ti PDF and everything was resolved by Thursday, January 12th. As you can see, we were very responsive (at latest we responded the next day, but mostly during the very same day), and we fixed your problem, which occured because of the characteristics of the PDF that you uploaded, within 3 days which also is a very good time. If PDFs that have these kind of "corrupt" characters are uploaded in ATLAS.ti (or any other web-software) they create problems and this is not our fault and we do not have to solve that problem. Since we try to help every user we nevertheless have taken care of the problem and solved it. Your comments that the Web version creates errors, that the conversion to the Desktop version does not work, or that our support is too slow is just not true and millions of users have no problem with their projects in any way. Of course we know that people can get angry if they face such problems but this is not due to ATLAS.ti as described above. Our user support team is always available 24 hours a day, 5 days a week via live chat, telephone, and email. Please always feel free to reach out to them if you ever have more questions or comments. In the past year, our user support team has received 95% positive ratings from ATLAS.ti Web users, which suggests that ATLAS.ti Web has been successfully facilitating qualitative research and users have been largely satisfied with the support they've received from us. And last but not least, ATLAS.ti is the only software package in that field that offers FREE support 24/5 with not extra costs, with no extra maintenance to pay for etc. no matter if our users are students or researchers in a big company. We were happy to help. See here also the other unique advantages of ATLAS.ti: https://atlasti.com/why-atlas-ti

Fray Agustin G.  
Director  
Civic & Social Organization  
Used the software for: 6-12 months

### "Software para analizar entrevistas "

October 10, 2022

5.0

Nos ayuda a analizar entrevistas y detectar temas emergentes y así ver qué problemas son importantes desde el punto de vista del entrevistado.

Pros

Desde la versión 7 me ha impactado su uso idóneo para realizar análisis cualitativo de datos, textuales, imágenes, audio y video. La tabla de co-ocurrencias es potencialmente útil para visualizar posibles relaciones entre códigos y la tabla código - documento sirve para comparar casos.

Cons

Se actualiza demasiado corrigiendo errores, en las versiones 8 y 9 pasaba mucho.

Switched from

[Dedoose](https://www.capterra.com/p/210414/Dedoose/)[MAXQDA](https://www.capterra.com/p/174104/MAXQDA/)[NVivo](https://www.capterra.com/p/171501/NVivo/)

Es más intuitivo

Review Source

Response from Lumivero

March 14, 2023

Hola Fray, muchas gracias por su feedback! Nos alegra saber que ha decidido trabajar con ATLAS.ti en vez de otros softwares porque ATLAS.ti le parece el más intuitivo. En nuestra encuesta de usuarios de 2022, también descubrimos que el 97% de nuestros usuarios valoraban la facilidad de uso de ATLAS.ti. Además, ATLAS.ti es el único software que ofrece todas las funcionalidades (incluyendo muchas herramientas potentes que utilizan inteligencia artificial para codificar sus datos automáticamente) y acceso a todas las plataformas (Windows, Mac, y Web) en todas nuestras licencias para ATLAS.ti Desktop+Web. Nuestros desarrolladores están siempre trabajando para asegurar que todas las funcionalidades del software sean lo más intuitivo y potente posible. Aunque eso significa que de vez en cuando se lanza una nueva actualización a la versión actual, todas estas actualizaciones son gratuitas. Además de corregir errores, estas actualizaciones gratuitas también incluyen nuevas funcionalidades. Con una suscripción de licencia activa, incluso puede contar con todas las actualizaciones a nuevas generaciones del software de manera totalmente gratuita. Es muy importante para nosotros siempre estar disponibles para ayudar a todos nuestros usuarios, porque nuestra misión es hacer análisis cualitativo más fácil para todos, en todas partes del mundo. Es por eso que ofrecemos apoyo gratuito 24 horas al día, 5 días de la semana, a través de chat, teléfono, y correo electrónico. Teniendo en cuenta todo esto, creemos que sus valoraciones sobre nuestro servicio de atención al cliente, funcionalidad y relación calidad-precio son injustas. Esperamos que ATLAS.ti le haya servido bien en su investigación, y por favor no dude en ponerse en contacto con nuestro equipo si tiene cualquier pregunta o comentario.

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