# Page 4 | ATLAS.ti Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is ATLAS.ti the right Qualitative Data Analysis solution for you? Explore 142 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/171500/ATLAS-ti/reviews

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ATLAS.ti

4.7 (142)

[View alternatives](https://www.capterra.com/p/171500/ATLAS-ti/alternatives/)

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Last updated March 16th, 2026

# Page 4 - Reviews of ATLAS.ti

## Showing most helpful reviews

Showing 76-100 of 142 Reviews

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Rating

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Reviewer's Role

Length of Use

Frequency of Use

Olga B.  
Edutainment Coach  
Education Management  
Used the software for: 2+ years

### "A Powerful Tool for Creative Data Analysis"

August 30, 2020

5.0

It is really effective. Powerful. Productive. Proficient. I am really grateful that such an efficient tool was created. If not for this tool, I don't know what I would do! My applied linguistics and corpus-based research became great and influential thanks to a great variety of qualitative and quantitative analytical data tools which I can use right now!

Pros

This thing is an amazing, powerful, intellectual tool for efficient, effective and consistent work on your research data. If you want to work proactively and make a smart analysis of some data, dig out the key ideas, valuable intentions, precious details, Atlas.ti will save your time and efforts. With this tool you can methodically draw out, order and reorder and code some significant pieces of precious data in order to define the key patterns, tendencies, dependencies and co-dependencies and verify your hypotheses. It has lots of useful functions which will help you export your results and present them to people who are interested in your ideas. For working on your qualitative analysis in this program you can use various types of data: video and mp3 files, texts, pdfs, pictures, Google Earth data, almost any type of data which you can extract, code and verify. The only disadvantage of this program is that for analyzing some large amounts of data you will need to buy some kind of premium access.

Cons

I am not sure if this tool can effectively work on Linux, such as Ubuntu and Debian, which is a great limitation for this amazing software.

Review Source

Response from Lumivero

January 17, 2023

Hi Olga, thank you very much for your feedback! We're glad to hear that you've found ATLAS.ti to be powerful and efficient. Indeed, our mission is to provide a powerful and easy to use software to meet all qualitative analysis needs. The software does not impose any size restrictions on any project or document, and all software features are always included with a license, so there are no headaches with having to pay extra to unlock other features. We also appreciate your feedback regarding the Linux operating system and will certainly pass this along to our developers. If you ever have any other questions or comments, please feel free to reach out to us at general@support.atlasti.com. We wish you all the best in your work with ATLAS.ti!

Hilmi T.  
PhD student  
Education Management  
Used the software for: 1-2 years

### "Make your literature reading easier"

January 31, 2023

5.0

Pros

ATLAS.ti have the features to analyze, find sentiment, concept and opinion in organizing a code. We also can find the input by reading the article ourselves but the management (code, document, memos, networks) really helps us understand what we read before.

Cons

maybe they can release the ATLAS.ti for phone apps

Review Source

Response from Lumivero

February 1, 2023

Hi Hilmi, thank you very much for your feedback! We're glad that ATLAS.ti has made it easier for you to read your literature. Our ATLAS.ti AI Lab is continuously working to offer the best possible artificial intelligence and machine learning tools, and we're excited to keep making research easier for everyone. We also appreciate your suggestion regarding a phone app. ATLAS.ti is already available for free on iPad and Android tablets (the ATLAS.ti app can always be downloaded for free from the Google Play and Apple stores, regardelss of whether or not you have paid for a license!), and we will certainly see how we can make it even easier to use the software from mobile phones. Please feel free to write to general@support.atlasti.com if you ever have any questions or comments. We wish you all the best in your literature reviews!

MR

Marcio R.  
Professor  
Education Management  
Used the software for: 2+ years

### "Organizando dados qualitativos"

July 27, 2022

5.0

Minha experiência com o ATLAS.ti é muito positiva. Após aprofundar meus conhecimentos na plataforma pude ficar mais dedicado aos resultados e sua interpretação.

Pros

O ATLAS. ti é um ambiente que favorece a organização de dados empíricos a partir de codificação. Uma vez realizada essa etapa, o acesso e relação a esses dados fica muito organizada e ágil. O software tem grande potência de consultas parametrizadas aos dados codificados, construção de redes semânticas e relatórios

Cons

Creio que o software precisa incorporar recursos tais como o do IramuteQ

Review Source

Response from Lumivero

September 7, 2022

Muito obrigado por seu feedback, Marcio! O nosso objetivo sempre é tornar todo o processo de análise de dados qualitativos o mais rápido e fácil possível. É por isso que queremos que a codificação seja confortável para todos, e também estamos continuamente incorporando uma gama de ferramentas de aprendizagem de máquinas que podem codificar automaticamente seus dados. Agradecemos sua sugestão de integração com outros serviços para criar diferentes tipos de visualizações. De fato, você pode exportar vários aspectos de sua análise em diversos formatos (incluindo Word e Excel), o que facilita a criação de outros tipos de visualizações usando qualquer aplicativo de terceiros que preferir. Alternativamente, ATLAS.ti também oferece uma gama de possibilidades de visualização de dados, incluindo diagramas Sankey, nuvens de palavras, tabelas, redes, e muito mais. Esperamos que o ATLAS.ti lhe sirva bem, e por favor conte com nosso apoio se tiver qualquer outra pergunta ou comentário!

mR

milan R.  
consultant  
Architecture & Planning  
Used the software for: I used a free trial

### "A must-have for qualitative analysis in teams"

January 25, 2023

5.0

ATLAS.ti has become essential for our research. Working as a team quickly becomes very complicated without a software to help manage and integrate everyone’s work, and ATLAS.ti ticks all the boxes. Our team was able to simultaneously analyze their parts of the project, and examining our intercoder agreement was super easy! Not only did it help us complete good quality research but it also helped us when sending our research to be published because we could report rigorous assessments of our agreement with Krippendorff’s alpha.

Pros

Without a doubt, ATLAS.ti has been essential for our research because of its support for teamwork: merging multiple projects, tracking what each person did, and calculating intercoder agreement. Before ATLAS.ti, we had to follow complicated processes of passing data to each researcher, one at a time, and it was painstaking to figure out how much our codings were similar or not. I was overjoyed when I learned about ATLAS.ti’s intercoder agreement tool, and the free webinar on teamwork and user support has been very helpful in answering any questions I had.

Cons

We will definitely continue using ATLAS.ti in our future research projects, my only desire is that we could pay on a monthly, rather than yearly, basis. We have projects on and off, so it’d be nice to have the option to not pay for the software during the months we have no active projects.

Review Source

Response from Lumivero

February 1, 2023

Hi Milan, thank you very much for your feedback! We're glad to hear that ATLAS.ti has made your teamwork easier, both for analysing your data and getting published. We strive to offer a powerful software that makes research easier for everyone, everywhere, because being able to collaborate with others is a crucial part of research. We also appreciate your feedback regarding the subscription renewal. Even though this would imply greater strains on our core user management system, we will definitely consider how we could implement an option to have monthly ATLAS.ti Desktop+Web licenses. In the meanwhile, it's already possible to get a monthly license for ATLAS.ti Web-only, so you might also find this a comfortable solution for shorter term projects. Please feel free to write to general@support.atlasti.com if you ever have any questions or comments. We wish you all the best in your research!

VR

Verified Reviewer  
Research Assistant  
Higher Education  
Used the software for: 6-12 months

### "ATLAS.ti for qualitative research"

November 1, 2020

5.0

i’ve done my qualitative research using this software and it helped me a lot with the data analysis. it worth the money especially if you’re a student and get this software through a student discount.

Pros

this software enables the users to easily codes and analyze qualitative datas, such as interview transcripts and documents. the interface is user-friendly and it offers student discount at an affordable price compared to its competitors. the free trial version also doesn’t have time-limit, instead, it limits the document and codes but you can keep the free trial as long as you like.

Cons

the cloud version is not as responsive as the pc/mac version, it also would be better if the pc/mac version has an option to save the project to cloud.

Switched from

[NVivo](https://www.capterra.com/p/171501/NVivo/)

ATLAS.ti is more affordable

Review Source

Response from Lumivero

January 17, 2023

Dear ATLAS.ti user, thank you very much for your feedback! We are very happy that the ATLAS.ti applications have helped you with your data analysis process. We sincerely appreciate your feedback regarding the differences between the ATLAS.ti Web and ATLAS.ti Desktop (Windows/Mac). We are constantly striving to make the ATLAS.ti applications as optimized and intuitive as possible. In addition, we are happy to share that with the upcoming release of ATLAS.ti 23, users will now be able to save and share their projects securely in the cloud – on demand. Last but not least, we'd love to hear more from you! Please write to us at: general@support.atlasti.com , and we'll make sure to answer any potential questions or issues that you may be encountering. We wish you all the best in your research!

Corne L.  
Masters Student  
Education Management  
Used the software for: Less than 6 months

### "Atlas TI review "

July 12, 2023

5.0

I am very satisfied with ATLAS ti. It is extremely versatile and user-friendly. At this point, ATLAS ti is making qualitative research a breeze.

Pros

I personally like the AI interface for coding and summarising. It helps decrease workload and repetitive function that has to be completed manually. This saves a lot of time which is extremely important for a researcher.

Cons

Since ATLAS TI is still in the beta phase with the AI coding it tends to take a long time to code if big data sets are used.

Review Source

Response from Lumivero

July 13, 2023

Hello Corne, thank you very much for your positive feedback! We implemented AI Coding and Summaries to help make qualitative research easier for everyone, everywhere, and we are delighted to hear that ATLAS.ti has decreased your workload, saved you a lot of time, and made your qualitative research a breeze. Our developers are continuously working to incorporate the latest technological developments, so you can expect even more powerful and easy to use features in the future. We also sincerely appreciate your feedback, because hearing from our community of users always helps us learn how we can continue to help qualitative researchers. If you ever have any questions or comments, please count on our support. We are here for you 24 hours a day, 5 days a week, via live chat, telephone, and email. We wish you all the best in your research!

Mario N.  
Director  
Online Media  
Used the software for: 2+ years

### "La mejor herramientas para datos cualitativos"

July 22, 2023

5.0

en genral muy buena experiencia.

Pros

permite una multiplicidad de tareas, que como investigador social, me permite utilizar los y analizar los datos cualitativos de una forma mas raída y dinamica.

Cons

hay que tener un grado de capacitación para utilizarlo, ppero al solventar dicha capacitación, es sencillo y resulta intuitivo su manejo.

Review Source

Response from Lumivero

August 3, 2023

Estimado Mario, ¡muchas gracias por su comentario! Nos alegra saber que considere ATLAS.ti la mejor herramienta para análisis de datos cualitativos. Nuestros desarrolladores trabajan continuamente para equilibrar las últimas y más potentes funciones con una interfaz fácil de usar. En nuestra encuesta de usuarios de 2022, el 97% de los usuarios valoraron lo fácil que es utilizar ATLAS.ti. De hecho, nuestra misión es hacer que la investigación cualitativa sea más fácil para todos, en todas partes. Esa es también la razón por la que ofrecemos una variedad de recursos de aprendizaje gratuitos en nuestro sitio web, como manuales, tutoriales en vídeo, seminarios web y proyectos de ejemplo. A los principiantes les recomendamos especialmente que asistan a uno de nuestros seminarios web gratuitos para aprender directamente de uno de nuestros instructores senior. Puede inscribirse aquí: https://atlasti.com/trainings. Si alguna vez tiene alguna pregunta o comentario adicional, por favor cuente con nuestro apoyo, 24 horas al día, 5 días a la semana, a través de chat en vivo, teléfono y correo electrónico. ¡Le deseamos todo lo mejor en su investigación!

SW

Stijn W.  
Researcher  
Oil & Energy  
Used the software for: Less than 6 months

### "Worst customer support I've ever experienced!"

October 16, 2019

4.0

Pros

Good functionality, not too hard to use, although more advanced functionality is harder to find out and learn to use. Analysis of data could be more extensive.

Cons

After doing an update of Atlas.ti 8 to the newest version (19 I think it was), I experienced some problems in the document view. About 80% of the quotations that I had made and the codes that were connected to these just disappeared directly after installation of the update. I reported the problem through the Problem Report option within Atlas, I called telephone support, I emailed the technical support team and, upon their request, I send them a Project Bundle to look into. Over the last two weeks, I have been calling 5 or 6 times to telephone support and sent multiple emails. The only response I got from telephone support (very friendly, although not able to help) was that they would pass on my request/complaints, as they couldn't do any more. I got two emails back from the technical support team in the first few days: one asking to report the problem within Atlas (which I already did and then did a second time) and to send a project bundle, the second email made apologies for waiting, confirmed receiving my project bundle and problem report and promised to get back within "a few days". That was 10 days ago. I have been waiting for two weeks now, even as it seems that this is not a very hard problem to solve (the quotations and codes are still there, no data seems to be lost), as it is just a problem in the document view. Moreover, the problem occurred directly after updating to a new version of Atlas, so literally nothing was changed in my own setting. Terrible support!!

Review Source

Response from Lumivero

March 15, 2023

Hello Stijn, thank you for sharing your feedback. Indeed as you mentioned, we were always available to receive your telephone calls and provide ongoing updates concerning the progress on your case. This was a very rare error that none of our other users experienced, and I'm really sorry to hear that you ran into this. In the end, our technicians did resolve the issue for you. Currently we have version 23 released which has the latest technological developments incorporated, and we have not had any errors like this since version 9 (several years ago now). We have also further expanded our support team, and we provide user support 24 hours a day, 5 days a week, through live chat, telephone, and email, because we place great importance in always being there for our users, answering any questions and providing any technical assistance as needed. No other qualitative data analysis software provides this level of user support, and we therefore feel your rating of our customer support is unfair. In the past year, we have received 91% positive feedback from over 2,000 ratings of our user support, and we are continuously striving to be there for our users and make research as possible for everyone, everywhere.

EB

Elizabeth B.  
Research and Data Analytics Intern  
Hospital & Health Care  
Used the software for: I used a free trial

### "Best Software with AI Coding"

October 31, 2023

5.0

This was my first experience with qualitative data analysis and ATLAS.ti made it easy

Pros

I loved the AI coding and the overall usability

Cons

Didn’t seem to be a lot of data visualization features, but I used an NVivo trial at the same time and they had the same features

Review Source

Response from Lumivero

November 10, 2023

Hi Elizabeth, thank you very much for your feedback! We're delighted to hear that you love ATLAS.ti's AI Coding and that ATLAS.ti has made your qualitative data analysis easier. Our developers are continuously working to balance intuitive functionality with powerful features, to make qualitative research easier for everyone, everywhere. We also have a dedicated AI Lab that is always working to bring the latest developments in AI to your fingertips, including our AI-powered tools such as AI Coding, AI Summaries, and code suggestions. We also appreciate your feedback regarding ATLAS.ti's data visualization features. Indeed, ATLAS.ti offers many powerful data display possibilities, including networks, Sankey diagrams, force-directed graphs, TreeMaps, clouds, bar charts, tables, and more. In case you ever have any questions about how to visualize your data, a member of our team would be happy to guide you through the process. We are here for you, 24 hours a day, 5 days a week, via live chat, email, and telephone. We wish you all the best in your research!

LG

Lara G.  
Researcher  
Research  
Used the software for: 1-2 years

### "Customer experience with Atlas.ti "

March 8, 2024

5.0

Pros

I recently contacted the support team of Atlas.ti, as I had a problem when upgrading the program. My concerns were listened carefully, and my problem got solved in a friendly and professional manner. I was extremely satisfied after the experience! Many thanks to \[sensitive content hidden\] (from the support team) for all her patience, help, and assistance.

Cons

My projects were not transferred automatically to the new version of Atlas.ti when upgrading the program, which was quite scary. However, after contacting the support team, I got all my projects and work back quite easily.

Review Source

Response from Lumivero

March 13, 2024

Dear Lara, thank you very much for your feedback! We're delighted to hear that you had a great experience with our user support team. We place high priority in the security of your data, and you can always rest assured that your projects are saved to your local computer when using ATLAS.ti Desktop (there is also an autosave feature in case your computer suddenly turns off while you're using ATLAS.ti). You can also save safe backup copies of your project by uploading them to the cloud storage or exporting your projects. If you ever have any questions, a member of our team will always be happy to guide you through any part of using the software. Our mission is to make qualitative research easier for everyone, everywhere, and a big part of that is always being there for our users. You can always contact us for free via live chat, telephone, and email, 24 hours a day, 5 days a week. We wish you all the best in your research!

AB

Abraham B.  
Postdoctoral Researcher  
Higher Education  
Used the software for: 2+ years

### "Programa intuitivo y con herramientas para realizar un análisis completo"

May 29, 2022

5.0

Pros

ALTAS.ti tiene un servicio integral para el análisis de datos que te lleva a realizar cualquier investigación desde el inicio hasta la totalidad de las inferencias.

Cons

No considero que ATLAS.ti posea alguna cuestión negativa. Siempre están tratando de mejorar el programa para los usuarios.

Review Source

Response from Lumivero

January 23, 2023

Hola Abraham, ¡muchas gracias por su feedback! Nos alegra saber que ATLAS.ti le ofrece todo que necesite para realizar sus investigaciones. Siempre nos esforzamos por ofrecer un software potente y fácil de usar para satisfacer todas las necesidades de los investigadores por todo el mundo. En nuestra encuesta de usuarios de 2022, descubrimos que el 97% de nuestros usuarios valoraban la facilidad de uso de ATLAS.ti. Si le surge cualquier otra pregunta o comentario, por favor cuente con nuestro apoyo por chat en vivo, teléfono, y correo electrónico, durante 24 horas por día, 5 días de la semana. ¡Le deseamos mucho ánimo con ATLAS.ti!

IR

Isabella R.  
Univ.-Ass. Mag. Dr. Isabella Radhuber  
Research  
Used the software for: 2+ years

### "Using ATLAS.ti for qualitative data analysis in social science"

April 7, 2023

5.0

It was an excellent tool for qualitative analysis in a large collaborative research project and the basis for our comparative interpretative qualitative analysis.

Pros

It is excellent for large collaborative research projects, we have had very good experiences with qualitative, interpretative and comparative analyses.

Cons

Sometimes the web version worked slowly, but that was at the very beginning - after that it got better.

Review Source

Response from Lumivero

April 12, 2023

Hi Isabella, thank you very much for your feedback! We're delighted to hear that ATLAS.ti has helped you in your large collaborative research projects. Indeed, ATLAS.ti Web was designed to facilitate teamwork by making it easy to work together online in real time in the same project, with each person's work automatically saved and updated in the project for all team members. We're glad to hear that ATLAS.ti Web worked well for you. In case you ever experience any difficulties, we also recommend clearing your browser cache since ATLAS.ti Web is a browser-based platform. In addition, if you ever have any questions or comments, we are here for you! Please feel free to reach out any time via our live chat, telephone, or email, we are here to help 24 hours a day, 5 days a week. We wish you all the best in your research!

Murilo S.  
Researcher  
Writing and Editing  
Used the software for: 2+ years

### "Powerful Software for Researchers"

September 7, 2022

5.0

ATLAS.ti helps me to organize pieces of information from any kind of document. And in ATLAS.ti I can read this and make my analyses properly. I fell that my performance as a researcher has increased after starting to use ATLAS.ti.

Pros

It is a fantastic software for any research. For example, I use this for my literature reviews and can better manage the information I would like to use in my reports. It also has the possibility of many different visualizations. I enjoy the facility to create a visual network from textual quotations or figures.

Cons

To be honest, I have difficulty saying something that I dislike. But, for sure, they could make some improvements there, although the ATLAS.ti is updated time by time and we can suggest improvements as well.

Review Source

Response from Lumivero

September 29, 2022

Hi Murilo, thank you very much for your feedback! That's great to hear that you've enjoyed using ATLAS.ti to visualize your analyses and manage your literature reviews. Indeed, our goal is to make conducting research easier, and if you ever have any other comments or feedbacks about how ATLAS.ti can help you, please count on our support. We hope ATLAS.ti continues serving you well in your research projects!

CF

Consuelo F.  
Associate Professor  
Research  
Used the software for: 1-2 years

### "Atlas.ti for qualitative research"

October 4, 2023

5.0

Pros

In qualitative analysis, the possibility of organizing information and coding text from interviews and other sources is crucial in determining patterns and categories of analysis. It is extremely helpful when handling text and answers from large quantites of interviews, that can provide much information but alsio include much personal and subjective information

Cons

The function of bringing data together, combining different sets of coding was somewhat confusing and not very friendly user

Review Source

Response from Lumivero

October 13, 2023

Dear Consuelo, thank you very much for sharing your feedback. We agree that it is very important to organize information and code diverse sources of data to determine patterns and categories of analysis, and the mission of ATLAS.ti is to make qualitative research easier for everyone, everywhere. ATLAS.ti has been serving researchers for more than 30 years, and today we are the leading qualitative research software in the market. We appreciate your feedback regarding the combination of different sets of coding. If you ever have any specific questions about how to do something in your project, you can always count on our support. We are here for you 24 hours a day, 5 days a week, via live chat, telephone, and email. A member of our team will always be happy to guide you through any parts of your research process. In addition, our developers are continuously working to balance powerful features that support any type of qualitative data and analysis with an intuitive interface. In our 2022 user survey, 97% of users valued how easy it is to use ATLAS.ti. If you ever have any specific suggestions or questions, we would love to hear from you via live chat, telephone, or email: https://atlasti.com/support We wish you all the best in your research!

CD

Clara D.  
Professor Public Policy  
Education Management  
Used the software for: 2+ years

### "Qualitative tool for regional research LATAM"

April 2, 2023

5.0

Great! Wery friendly, specially with teams with very diverse background and research skills

Pros

I like we could use the cloud version for different research teams, in different countries at the same time. Makes research collaboration much easier!

Cons

There can be more features for data visualization

Reason for choosing ATLAS.ti

Best functionality, on the cloud,

Review Source

Response from Lumivero

April 3, 2023

Dear Clara, thank you very much for your feedback! We are delighted to hear that being able to collaborate in real time with ATLAS.ti Web has benefited your international research. We understand the importance of being able to easily share and manage a project when working in a team, which is why live collaboration was implemented early on in the development of ATLAS.ti Web. Live collaboration effectively removes the headaches of managing multiple project copies from teamwork. In addition, ATLAS.ti is the only qualitative data analysis software that includes access to all natively-designed platforms (ATLAS.ti Windows, Mac, and Web) and all software features in a single license. We also appreciate your feedback regarding data visualization in ATLAS.ti Web. Our developers are continuously creating new tools and features to facilitate everyone's research needs, and we'll certainly continue to incorporate data visualization features. You can already visualize different results and patterns from your analysis with concept clouds, tables, bar graphs, donut charts, tree maps, and Sankey diagrams. You can also open your ATLAS.ti Web project in ATLAS.ti Windows/Mac to create networks and use any of ATLAS.ti Desktop's other features. Our mission is to make qualitative research easier for everyone, everywhere, which is why we are here for you 24 hours a day, 5 days a week, via live chat, telephone, and email. Please count on our support if you ever have any questions or comments. We wish you all the best in your research!

LS

Luiz S.  
Head of Technology Park  
Higher Education  
Used the software for: 2+ years

### "Simple to use and powerful with the analysis. "

March 1, 2023

5.0

The software has changed my academic and professional life. Before I wasted a lot of time on data mining.

Pros

It's easy to use. All features are very intuitive.

Cons

The more the project grows, the slower the processing becomes.

Review Source

Response from Lumivero

March 8, 2023

Hi Luiz, thank you for your feedback! We're glad to hear that you find ATLAS.ti simple to use and powerful for your research. Indeed, in our 2022 user survey, we found that 97% of our users valued the ease of use. Our team is continuously working to balance best-in-class functionality with intuitive design. ATLAS.ti does not pose any limitations on the sizes of projects, and we have many users who work with hundreds of text documents or hours of multimedia data. However, how quickly large projects can be processed ultimately depends on the computer. We recommend always installing any available updates to ATLAS.ti and your operating system. You can also try freeing up space on your computer to help increase the processing speed. In case you ever have any questions, please count on our support! We are here for you 24 hours a day, 5 days a week, via live chat, telephone, and email. We wish you all the best in your research!

MD

Mert D.  
Research Assistant  
Education Management  
Used the software for: Less than 6 months

### "Atlas.ti a great tool for qualitative data analysis "

October 31, 2023

5.0

Pros

User-friendly interface, importing and exporting is easy.

Cons

Can’t share projects between web version and full version.

Review Source

Response from Lumivero

November 10, 2023

Hi Mert, thank you very much for your feedback! We're delighted to hear that you've found ATLAS.ti to have a user-friendly interface that is easy to use. Indeed, in our 2022 user survey, we found that 97% of users valued how easy it is to use ATLAS.ti. Regarding your feedback about importing projects between ATLAS.ti Desktop and ATLAS.ti Web, I'm happy to say that this is indeed possible. ATLAS.ti is the only qualitative data analysis software that provides a comprehensive package, offering all tools and features across Mac, Windows, and Web platforms (in addition to light versions available for Android and iPad users) for every license type, including student, single, multi, or campus licenses. Naturally, researchers can also easily move their projects across platforms to work where they want: ATLAS.ti Windows and Mac projects are 100% compatible, and projects can also be transferred back and forth between ATLAS.ti Desktop and ATLAS.ti Web. ATLAS.ti also offers a broad range of AI-powered tools, integrating with OpenAI to enable researchers to automate and expedite their analyses, including automatic coding of data, summarization, code suggestions, and more. ATLAS.ti Web supports real-time team collaboration, with assigned codes visible for each team member without the need for merging, uploading, or administrative tasks. The software's flexible multi-user licenses allow for unlimited sharing with no restrictions on people, seats, or machines. We strive to make qualitative research easier for everyone, everywhere, which is why we offer free support 24 hours a day, 5 days a week, via live chat, telephone, and email. We are here for you, please count on our support if you ever have any questions. We wish you all the best in your research!

JK

Jazmine K.  
Medical Education Assessment Coordinator  
Education Management  
Used the software for: 2+ years

### "Simple yet powerful qualitative software"

February 22, 2023

5.0

Pros

I've been using ATLAS.ti for over 7 years now, and the newest iteration of the software is very user-friendly and easy to analyze qualitative data.

Cons

The word cloud feature is not the best, but I usually use another platform using the data analyzed by ATLAS.ti

Review Source

Response from Lumivero

February 23, 2023

Hi Jazmine, thank you very much for your feedback! We're glad to hear that you've found ATLAS.ti to be a simple yet powerful software. Our developers are continuously working to balance the latest and most powerful features with an easy-to-use interface. We were pleased to learn from our 2022 user survey that 97% of users valued how easy it is to use ATLAS.ti. We appreciate your feedback about the word cloud, and we encourage you to download the latest free updates to enjoy its many features. Word clouds instantly show words and their frequencies, and there are many features to take this analysis further in all sorts of directions. For example, you can filter for specific parts of speech and only see adjectives, nouns, or any other part of speech of interest. ATLAS.ti can also group words together by their inflected forms (such as words in past, present, and future tense), which is a great help for decluttering and gaining a better understanding. Besides seeing word frequencies of entire documents, it's easy to create a word cloud from specific codes or documents, which permits a more focused analysis on a subset of data. Word clouds can also be edited with stop/go lists, exported as images, and more. If you are not seeing a particular feature, we kindly recommend downloading all the latest updates to the software so that you can enjoy the full host of features (ATLAS.ti licenses offer access to all features on all platforms for one flat fee). In addition, we are always here to help and answer any questions you may ever have with our live chat, telephone, and email support 24 hours a day, 5 days a week. If you ever have any other questions, comments, or suggestions, please write to general@support.atlasti.com, and we'd be happy to make sure ATLAS.ti is meeting all your analysis needs. We wish you all the best in your work with ATLAS.ti!

TL

Tim L.  
Student  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Eine große Hilfe für die Auswertung von Transkripten bei Abschlussarbeiten"

September 1, 2023

5.0

Pros

Durch die Code-Funktion konnte ich Transkripte übersichtlich auswerten und miteinander vergleichen. Das hat mir sehr viel Zeit gespart und ich hatte eine transparente Übersicht über das Gesagte. Im Vergleich zu Excel eine riesen Zeitersparnis!

Cons

Habe ich in der Zeit meiner Nutzung keine gefunden!

Review Source

Response from Lumivero

September 4, 2023

Hallo Tim, vielen Dank für Ihr Feedback! Es freut uns zu hören, dass ATLAS.ti es Ihnen leicht gemacht hat, Ihre Transkripte zu analysieren und sie miteinander zu vergleichen. In der Tat können Sie mit ATLAS.ti jede Art von Daten direkt kodieren, d.h. Sie können sowohl mit Video, Audio, Bildern als auch mit Text arbeiten. Auf diese Weise können Sie Ihre Originalaufnahmen analysieren und sogar Ihre Transkripte synchronisieren, so dass Sie nahtlos sowohl mit Ihrem Transkript als auch mit den zugehörigen Segmenten der Originalaufnahme arbeiten können. Falls Sie es noch nicht wussten: ATLAS.ti bietet auch eine Reihe von KI-gestützten Funktionen, die Ihnen die Analyse erleichtern, wie z.B. die deskriptive Kodierung Ihrer Daten, die Erstellung von Zusammenfassungen und vieles mehr: https://atlasti.com/de/atlas-ti-ai-lab-accelerating-innovation-for-data-analysis Wenn Sie Fragen haben, können Sie auf unseren Support zählen! Wir sind 24 Stunden am Tag, 5 Tage die Woche, per Live-Chat, Telefon und E-Mail für Sie da. Wir wünschen Ihnen viel Erfolg bei Ihrer Recherche!

MJ

Marie J.  
PhD Student  
Research  
Used the software for: 2+ years

### "Smooth user experience "

October 4, 2023

5.0

Good and almost seamless user exerience

Pros

Atlas.ti, especially the browser version is easy and fairly intuitively in its use. We worked with a team on a large set of interviews without major problems.

Cons

In the browser version, grouping and classifying interviews could be made more easily accesible

Review Source

Response from Lumivero

October 13, 2023

Dear Marie, thank you for sharing your feedback! We are very glad that you and your team have had a smooth and easy experience with ATLAS.ti Web. We strive to balance powerful features that support any type of qualitative data and analysis with an intuitive interface, and we're delighted that you've also found it to be very user-friendly. Indeed, in our 2022 user survey, 97% of users valued how easy it is to use ATLAS.ti. We are also continuously implementing new features and AI-driven tools to help make qualitative research easier for everyone, everyone. We appreciate your feedback regarding grouping and classifying interviews. In case it helps, you can already create document groups in ATLAS.ti Web to organize your interviews. You can also run AI Coding to automatically code your interviews. You can use these codes to then classify your interviews by creating a code-document table and examining which codes appear more vs less frequently across your interviews. You can find more information about these features and more here: https://atlastihelp.helpscoutdocs.com/collection/110-atlasti-web If you ever have any questions or comments, please count on our support. We are here for you 24 hours a day, 5 days a week, via live chat, telephone, and email. We wish you all the best in your research!

RM

Robyn M.  
Psychologist  
Mental Health Care  
Used the software for: Less than 6 months

### "Happy customer "

January 31, 2023

5.0

Pros

ATLAS.ti has been helpful to use for the qualitative analysis of my data. It has great features that make the coding process relatively simple. It has helped to come to a consensus of themes from my data easily and is a user friendly app for the most part.

Cons

I did not realise that ATLAS.ti does not save projects on the app itself, so when I transferred devices as my previous device broke, I was horrified when I logged into my account and all my work was gone. It would be great if ATLAS.ti could notify their users that they need to ensure they export their projects regularly to ensure their data is backed up.

Review Source

Response from Lumivero

February 8, 2023

Hi Robyn, thank you very much for your feedback! We're really happy that ATLAS.ti has been user-friendly and helpful for analyzing your data, making the coding process simpler, and coming to a consensus of themes. We are constantly striving to make ATLAS.ti as optimized and intuitive as possible. We also hear you loud and clear about the need for storing projects online to effortlessly access them across computers, and we're glad to say that our latest release includes a cloud storage options for ATLAS.ti Windows and Mac projects! With version 23, it is now possible to save your projects directly in the cloud, and you can access them again when you log into your ATLAS.ti account on any other computer (Windows or Mac). The upgrade to version 23 is free for everyone with an active ATLAS.ti subscription, just log in to my.atlasti.com to enjoy the latest generation of the software. If you don't have an ATLAS.ti license subscription yet, you can already get started with version 23 for free with the trial version. We hope you enjoy the latest features in ATLAS.ti 23, and please feel free to write to general@support.atlasti.com if you ever have any questions or comments. We wish you all the best in your research!

CM

Cory M.  
University of Missouri  
Photography  
Used the software for: 1-2 years

### "Estudiante"

June 29, 2023

5.0

None.

Pros

Very good online training to learn the use.

Cons

I cannot think of anything to write here. I love it.

Review Source

Response from Lumivero

July 4, 2023

Hello Cory, thank you very much for your feedback! We are glad to hear that you love ATLAS.ti and our online trainings. We always strive to make qualitative research easier for everyone, everywhere, and providing high quality free online training is an important part of this. You can always see all of our free and premium trainings here: https://atlasti.com/trainings If you ever have any questions or comments, please count on our support! We are here for you 24 hours a day, 5 days a week, via live chat, telephone, and email. We wish you all the best in your research!

AP

Aino P.  
Student  
Hospital & Health Care  
Used the software for: 1-2 years

### "Great customer service, great program"

March 6, 2023

4.0

My favorite part is the very dedicated customer service and tech support. When I had trouble with the University lisence, I was quickly on the phone with an expert who was very helpful and really made an effort helping me through the problem.

Pros

Atlas.ti is an easy program to use for qualitative data analysis. It's quick to learn and makes it easy to process and manage material consisting of a large number of documents. My material consists of 2000+ documents, and Atlas.ti has made it possible to manage it.

Cons

Some of the commands are not very intuitive, so it took a while to find where everyting is. It was still very possible though.

Review Source

Response from Lumivero

March 8, 2023

Hi Aino, thank you very much for sharing your feedback! We're glad to hear that you've found ATLAS.ti to be easy to use and that it's helped you manage all your research data. In our 2022 user survey, we found that 97% of our users valued the ease of use. I can also see that you've contacted our user support and technical support teams on different occasions, and we appreciate your feedback regarding the quick and effective support. Our user support team is available 24 hours a day, 5 days a week, via live chat, telephone, and email, to answer any questions you may have and help you make the most of ATLAS.ti for your research. Our mission is to make qualitative research easier for everyone, everywhere, and we will always be here for you. We wish you all the best in your research!

MRA

M. Roser A.  
Student  
Higher Education  
Used the software for: Less than 6 months

### "Smooth landing into qualitative analysis"

February 1, 2024

5.0

I'm new in qualitative data analysis and in the use of data analysis software. I'm not part of a team, but never felt alone. I have in hand not only the information on line (user manual, youtube videos, etc.), but especially the direct and quick personal attention to solve my doubts.

Pros

Documents, dialogues, texts and words in general are a wide world: direct meanings along with subtleties, metaphores, ironies... I higly value how Atlas.ti facilitates to reach conclusion: the easines of coding, grouping, extracting co-occurences and word frequencies, elaborating my own queries, networks, etc.; and the visual sources it offers.

Cons

I can think of a 2 particular details: not yet clear for me (from linguistics) what the coefficient mean in the co-occurrence tables; and still a bit messy for me to build some queries and networks.

Review Source

Response from Lumivero

February 7, 2024

Dear M. Roser, thank you very much for your feedback! We're glad to hear that ATLAS.ti and our team have been of great help to you. Our mission is to make qualitative research easier for everyone, everywhere, and a big part of that is always being there for our users. You can always contact us for free via live chat, telephone, and email, 24 hours a day, 5 days a week. The c-coefficient indicates the strength of the relation between two codes. An inherent issue with the c-index and similar measures is that it is distorted by code frequencies that differ too much, so if a cell shows the yellow marker, it should invite you to look into the co-occurrences of this cell despite a low coefficient. In case you ever have any questions about co-occurrences, queries, networks, or anything else, please count on our support. A member of our team will always be happy to guide you through any part of using the software. We are here to help you succeed in your research!

CD

Claudinei D.  
doctoral student  
Higher Education  
Used the software for: 2+ years

### "most useful qualitative data analysis software for me"

January 31, 2023

5.0

The software met my needs to carry out analyzes of my master's thesis.

Pros

Because it is a more recognized qualitative data analysis program, intuitive to use, it presents less incompatibility than other software.

Cons

At first I had difficulties finding training in Portuguese, but in Spanish it worked for me.

Review Source

Response from Lumivero

March 6, 2023

Dear Claudinei, we're glad to hear that you've found a qualitative data analysis software that's met your needs for your master's thesis! We appreciate your feedback and are delighted to hear that ATLAS.ti has met all your requirements and proved to be user-friendly. Indeed, in our 2022 user survey, we found that 97% of our users valued the ease-of-use of ATLAS.ti. In addition, ATLAS.ti version 23 brings many exciting features, including cloud collaboration in Windows and Mac, new code co-occurrence tools, advanced AI-powered auto-coding, UX enhancements and new visualisations. Furthermore, we offer free webinars throughout the year in Portuguese, Spanish, and English. Our website also displays an international network of over 600 independent certified trainers. If you ever wish to speak to a trainer in Portuguese, you may contact any of the certified independent trainers on our website. If you ever have any questions, please count on our live chat, telephone, and email support, 24 hours a day, 5 days a week. We are always happy to assist you in any language. We wish you all the best in your work with ATLAS.ti!

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