# Page 5 | ATLAS.ti Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is ATLAS.ti the right Qualitative Data Analysis solution for you? Explore 142 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/171500/ATLAS-ti/reviews

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ATLAS.ti

4.7 (142)

[View alternatives](https://www.capterra.com/p/171500/ATLAS-ti/alternatives/)

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Last updated March 16th, 2026

# Page 5 - Reviews of ATLAS.ti

## Showing most helpful reviews

Showing 101-125 of 142 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MS

Marcela S.  
Scholar  
Public Policy  
Used the software for: 2+ years

### "The best software for working with social media data"

August 5, 2022

5.0

Pros

I have always liked that ATLAS.ti is a software that is constantly innovating tools for qualitative research. When it comes to tools for social media analysis it could not be an exception. I love the fact that you can download the content of posts from Twitter, as well as images directly into the software for direct coding. I also love that you can now analyze comments. This certainly puts ATLAS.ti at the forefront of qualitative analysis software in terms of tools for those working with qualitative social media data such as digital ethnography, hashtag ethnography, and more.

Cons

I don’t have something that I do not like, I just wish they could extend the data download platforms to other platforms such as TikTok and Instagram.

Review Source

Response from Lumivero

September 7, 2022

Thank you very much for your feedback, Marcela! It gives us great joy to know that ATLAS.ti is serving your social media analysis needs well. We are continuously working to support even more aspects of social media data analysis, and we thank you for your suggestion. In the meanwhile, you can always import comments on posts from just about any social media platform (including TikTok, Instagram, YouTube, and more) to analyze what people are saying about specific posts. More information can be seen here: https://doc.atlasti.com/ManualWin.v22/Documents/DocumentTypeSocialMediaComment.html We wish you all the best in your work with ATLAS.ti!

ACO

Alper Cezmi O.  
Research Associate  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Excellent tool for qualitative researchers"

October 31, 2023

5.0

ATLAS.ti helped me become a more efficient qualitative researcher. I intend to deploy this tool in more research projects in the future.

Pros

My favorite aspect of ATLAS.ti is its flexibility of use across a range of research designs.

Cons

The in-app reading function can be improved. More often than not I prefered openning a file on Adobe Reader rather than using the reading function on ATLAS.ti. It feels bulky and not very user friendly.

Review Source

Response from Lumivero

November 6, 2023

Dear Alper, thank you very much for your feedback! We're delighted to hear that you find ATLAS.ti to be excellent, especially for its flexibility and use across research designs. We strive to make qualitative research easier for everyone, everywhere, which is why our developers are continuously working to balance the latest technological developments with an intuitive interface. Indeed, in our 2022 user survey, 97% of users valued how easy it is to use ATLAS.ti. We also appreciate your feedback regarding in-app reading of documents and PDFs. In case you didn't know, you can zoom in and out and adjust the size of any of the windows or panels in ATLAS.ti to make it more comfortable to read. We highly recommend reading any text in ATLAS.ti so that you can also easily highlight relevant segments of text, attach tags, and write notes. If you have any questions about how to make reading more comfortable on your computer, please count on our support. We have a dedicated team available to help 24 hours a day, 5 days a week, via live chat, telephone, and email. We wish you all the best in your research!

LE

Lorenza E.  
Researcher  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "A user friendly software for your qualitative analysis"

July 25, 2022

5.0

I have been using this software for 7 years now. In the years it was ameliorated and now it is a very user-friendly tool. It allows to explore qualitative data in depth in a very visual way. It is perfect for people, like me, who need visual cues to find patterns, organize data or jus get inspired. Also very important: the support team is very responsive and available.

Pros

It helps a lot for people who need to organize their data in a visual way. It is easy to navigate.

Cons

It is still not possible to slide tabs as in browsers.

Review Source

Response from Lumivero

September 7, 2022

Thank you for your feedback, Lorenza! We are glad that both the ATLAS.ti software and our support team have accompanied you for many years. Our mission is to make qualitative data analysis as easy as possible for everyone, which is why we are continuously streamlining the design features and integrating support resources, including a live chat directly inside the software with members of our team available 24 hours a day, 5 days a week. We appreciate your suggestion, and it'd be helpful if we could get some more details about sliding tabs. The windows and panels in ATLAS.ti can be resized and moved around, but I get the feeling you're referring to something else. If you could please write to general@support.atlasti.com, we'd be happy to hear more from you so that we can make sure ATLAS.ti is meeting all analysis needs. We wish you all the best in your work with ATLAS.ti!

ZS

Zuleida S.  
university professor  
  
Used the software for: 1-2 years

### "Interesting because this application allows to analyze qualitative data and categorize automatically"

May 27, 2018

4.0

Pros

It is a tool that helps with the analysis of qualitative data: texts, images, graphics, audio and video, facilitating the understanding of the data in a visual way, since you can observe those complex relationships. In the same way, the possibility of relating categories and comments with the theoretical framework is very dynamic.

Cons

That does not have an option to perform the digitization of all data collected, therefore, the user must comply with that task.

Review Source

Response from Lumivero

March 14, 2023

Hi Zuleida, thank you very much for your feedback! We're glad to hear you've been able to observe complex relationships in a visual way and dynamically engage with your theoretical framework. We always strive to provide the most powerful tools for all research needs, which is also why ATLAS.ti licenses include access to all features on all platforms (Windows, Mac, and Web) for one flat fee. Moreover, with an active license subscription, all updates and upgrades to new software versions are included for free. In case you have not done so already, we strongly recommend upgrading to the latest version to enjoy powerful AI-driven automatic coding tools and many beautiful data visualization possibilities, including networks, Sankey diagrams, force-directed graphs, TreeMaps, and more. Indeed, to permit analysis and coding on the computer, data needs to be in a digital format. However, ATLAS.ti supports a wide range of data formats, including text, images, videos, survey data, geo-data, social media data, and much more. There is also no need to do any preparatory work before adding your data into the software, because ATLAS.ti can handle all these different data types and facilitate your organization and analysis. For example, you can add scanned papers or photos, and you can even directly import your work from Evernote or survey responses from any platform you may have used to collect your data. If you ever need any guidance, we are always here to help through our live chat, telephone, and email support 24 hours a day, 5 days a week. We wish you all the best in your work with ATLAS.ti!

GV

Glenda V.  
Docente  
Higher Education  
Used the software for: Less than 6 months

### " Software de investigación cualitativa Altas.ti"

October 18, 2023

5.0

Pros

Atlas ti me ha permitido analizar información cualitativa en el campo de investigación en el cual me desempeño, el manejo es sencillo y fácil de comprender. Me permite gestionar la información, analizar documentos de texto, diapositivas, audio video, entre sus funciones la codificación automatizada resulta muy útil. Finalmente la presentación del informe final se puede realizar de forma sistemática y organizada para su mejor comprensión. Mi experiencia a sido satisfactoria.

Cons

El programa no presenta aspectos negativos en si mismo. Si requiere capacidad de análisis e interpretación por parte del investigador, pero eso escapa a las funciones del programa.

Review Source

Response from Lumivero

October 24, 2023

Hola Glenda, muchísimas gracias por su feedback. ¡Nos alegra saber que ATLAS.ti le ha resultado sencillo y fácil de comprender! Nuestra misión es hacer la investigación cualitativa más fácil para todos, en todas áreas. Por eso ATLAS.ti facilitate el análisis de cualquier tipo de dato cualitativo, y además tenemos una amplia rama de herramientas con inteligencia artificial, como la codificación IA, resúmenes con IA, y códigos sugeridos por IA. También en nuestra encuesta de usuarios de 2022, hemos encontrado que el 97% de los usuarios valoraban lo fácil que ATLAS.ti es para usar. Es verdad que la realización de una investigación rigurosa también requiere capacidades de análisis e interpretación por parte del/la investigador/a, pero también ofrecemos una gran variedad de recursos de aprendizaje gratuitos en nuestra página web, como webinars, video tutorials, proyectos de práctica, manuales, y artículos: https://atlasti.com/es/entrenamientos Además, estamos siempre aquí para ayudarle en cualquier aspecto de su investigación. Puede contar con nuestro apoyo para cualquier pregunta que surge, tanto sobre el uso de ATLAS.ti como la optimización de su proyecto de investigación. Estamos a su disposición 24 horas al día, 5 días de la semana, a través de chat en vivo, teléfono, y correo electrónico. ¡Le deseamos mucho ánimo en sus investigaciones!

AS

Alejandra S.  
Teacher  
Education Management  
Used the software for: Less than 6 months

### "Good qualitative research data análisis "

October 17, 2023

5.0

Good chat customer service people

Pros

Very easy to use, fast and saves time if you had done this before manually.

Cons

Is kinda weird the subscription . I think that would be better language options visible for other countries buyers.

Review Source

Response from Lumivero

October 18, 2023

Dear Alejandra, thank you very much for your feedback! We're delighted to hear that you've found ATLAS.ti easy to use, fast, and a time saver for your research. Indeed, in our 2022 user survey, we found that 97% of users valued how easy it is to use ATLAS.ti. We also appreciate your feedback regarding the license subscription. Our website and online store is available in multiple languages and currencies, so anyone anywhere can comfortably choose the license that best suits them. In addition, ATLAS.ti is the only qualitative data analysis software to offer all features in one package, so that one flat fee is paid and there are no hidden costs or surprises. All software upgrades are included for free during your subscription period, and the subscription can be cancelled whenever you wish from your ATLAS.ti account page. In case it helps, we offer student licenses that come with a significantly reduced cost. Moreover, if an ATLAS.ti Desktop+Web license is still too steep, students and other users can work with just ATLAS.ti Web, which has a very low monthly subscription that can be canceled as soon as they are finished utilizing ATLAS.ti. Finally, we are glad to hear that you have enjoyed the support provided through our live chat. It is really important for us to always be there for our users, which is why we have a dedicated team that is available to help 24 hours a day, 5 days a week, via live chat, telephone, and email. Please count on our support if you ever have any other questions or comments. We wish you all the best in your research!

BB

Bianca B.  
Child And Youth Worker  
Religious Institutions  
Used the software for: 1-2 years

### "Excellent tool for doing qualitative research"

November 17, 2018

4.0

I use this tool while creating research papers for conferences and have found that it definitely increases the quality of the work that I create.

Pros

It's a very useful tool when doing background research on an important research project. It allows you to draw conclusions from large amounts of reading material that would otherwise elude you.

Cons

It takes a lot of upfront work to tag and organise your reading while you're busy with your research, but that's not the software's fault, that's just due to the different workflow.

Review Source

Response from Lumivero

March 6, 2023

Dear Bianca, thank you for sharing your feedback with us! We're thrilled to hear that ATLAS.ti has helped you increase the quality of your research papers for conferences. As you mentioned, ATLAS.ti's ability to facilitate analyses of large amounts of material can be incredibly valuable for drawing conclusions. Our team works hard to make sure that our software is the most user-friendly qualitative data analysis package available, and we're pleased to learn that our efforts are paying off. Our 2022 user survey found that 97% of our users valued the ease of use, and we're always looking for ways to develop our software even further. We understand that the process of coding (or "tagging") and organizing data in ATLAS.ti can take some upfront work. However, we believe that the benefits of having easily accessible and organized data throughout the research process can ultimately save time and improve the quality of the final work. In addition, the ATLAS.ti AI Lab has been working hard to develop a variety of automatic coding tools powered by artificial intelligence and machine learning. We hope that these tools can help speed up your coding process and make your analysis even more efficient. If you have any questions, comments, or suggestions, please count on our live chat, telephone, and email support, 24 hours a day, 5 days a week. We're always here to ensure that ATLAS.ti is meeting all of your analysis needs. Thank you for choosing ATLAS.ti, and we wish you all the best in your work!

AR

Alejandra R.  
Investigator  
Education Management  
Used the software for: 1-2 years

### "ATLAS.ti more than qualitive analysis"

April 23, 2023

5.0

Pros

ATALS.ti is an excellent software for data analysis, linking texts and ideas. It exceeds its possibilities for social sciences, since the possibility of relating concepts is useful for multiple fields.

Cons

It would be useful to include more visualizations.

Review Source

Response from Lumivero

May 5, 2023

Hi Alejandra, thank you very much for your feedback! We're delighted to hear that you've found ATLAS.ti to exceed the possibilities for social science research. Our mission is to make qualitative research easier for everyone, everywhere, which is why we strive to allow any researcher in any field to link texts and ideas and unpack the relations among the concepts being studied. We also appreciate your feedback regarding visualization features. With ATLAS.ti, it is already possible to view code TreeMaps, Sankey diagrams, force-directed graphs, networks, clouds, bar charts, tables, reports, and more. Our developers are continuously working to incorporate the latest technologies to make research easier, and if you ever have any questions or comments, we would love to hear from you. We are here for you 24 hours a day, 5 days a week, via live chat, telephone, and email. We wish you all the best in your research!

HS

Humberta S.  
Phd candidate  
Education Management  
Used the software for: 6-12 months

### "Outstanding Customer Service"

January 30, 2024

5.0

I have the latest version, but I'm struggling to utilize all functions, and there are no beginner-friendly manuals. As this is my first experience with data analysis software, I recommend seeking assistance because learning on my own is proving to be challenging.

Pros

Customer service patience in thoroughly addressing my concerns and their precision in providing solutions were truly commendable.

Cons

It seems counterintuitive to have to pay for training on a tool for which you are already subscribed.

Review Source

Response from Lumivero

February 7, 2024

Dear Humberta, thank you very much for your feedback! We're glad to hear that you have found our customer service to be outstanding. Our mission is to make qualitative research easier for everyone, everywhere, and a big part of that is always being there for our users. You can always contact us for free via live chat, telephone, and email, 24 hours a day, 5 days a week. We also offer many free trainings (https://atlasti.com/trainings), sample projects (https://atlasti.com/sample-projects), guides, articles, video tutorials (https://www.youtube.com/user/ATLASti01), and more. You are certainly not obligated to pay for any training, in fact we strive for the opposite. In case you ever have any questions about how to do something in ATLAS.ti, please count on our support. A member of our team will always be happy to guide you through any part of using the software. We wish you all the best in your research!

AH

Andrew H.  
PhD Student  
Research  
Used the software for: Less than 6 months

### "A Convert!"

November 15, 2023

5.0

Great! I could not work out one of the functions, contacted their support team via chat and within 10mins we had it resolved it. Very professional and really polite, and wasn't put off by my basic question!

Pros

It is much simpler to use than the other software that I have been using. I have managed to pick up most features very quickly and simply.

Cons

nothing really, just a bit of an adjustment in the way things work to what I have previously used

Switched from

[NVivo](https://www.capterra.com/p/171501/NVivo/)

NVIVO was cluncky and hard to use. I used the 5 day free trail and found Atlas.ti much simpler and straight forward.

Review Source

Response from Lumivero

November 28, 2023

Dear Andrew, thank you very much for your feedback! We're delighted to hear that ATLAS.ti has been easy and simple for you to use, and we welcome you to the ATLAS.ti community! Indeed, in our 2022 user survey, we found that 97% of our users value how easy it is to use ATLAS.ti. Our developers are continuously working to incorporate powerful features with intuitive design, including the latest developments in AI, such as Conversational AI, AI Coding, AI Summaries, AI code suggestions, and more. In case you ever have any questions about how to do something in ATLAS.ti, please count on our support. We strive to make qualitative research easier for everyone, everywhere, and a big part of that is always being there for our users. You can always contact us via live chat, telephone, and email, 24 hours a day, 5 days a week. A member of our team will always be happy to guide you through any part of using the software. We wish you all the best in your research!

MB

Melissa B.  
Graduate teaching assistant  
Higher Education  
Used the software for: 1-2 years

### "Using tech to code qualitative data"

December 9, 2021

5.0

Their customer support is good. They will set up webinars with your team.

Pros

I like that you can upload videos and images making it useful for multimodal analysis

Cons

I had to buy a book to help walk me through using it.

Review Source

Response from Lumivero

March 14, 2023

Dear Melissa, thank you very much for your feedback! We are happy to hear that you are using our software for multimodal analysis of videos and images. Indeed, our functionality with non-textual data makes ATLAS.ti powerful and flexible to use. While there are many books that can help learn how to use qualitative data analysis software, we also provide a vast amount of free learning resources so that anyone can learn how to use ATLAS.ti without having to purchase any other materials. In addition, our ATLAS.ti trainers also provide regular webinars on our software, free on our website. We're also really glad that you had a good experience with our customer support team. In the past year, we have received 91% positive feedback from over 2,000 ratings of our user support. Moreover, our developers are continuously working to incorporate the latest technological developments and balance powerful functionality with intuitive design. In our 2022 user survey, 97% of users valued how easy it is to use ATLAS.ti. We strongly recommend working with the latest version to enjoy a software that's easier to use than ever before. The upgrade to version 23 is free for everyone with an active ATLAS.ti subscription, just log in to my.atlasti.com to enjoy the latest generation of the software. If you don't have an ATLAS.ti license subscription yet, you can already get started with version 23 for free with the trial version. If you ever have any other questions or comments, we are here for you! Please count on our support via live chat, telephone, and email 24 hours a day, 5 days a week, to answer any questions and provide guidance for our users all around the world.

EH

Eva H.  
Student  
Media Production  
Used the software for: Less than 6 months

### "Would recommand!"

October 17, 2023

5.0

Pros

Such an easy software to understand. I really loved the support ATLAS.TI offers. The people are really patient and are really there to make sure you are feeling supported. Small or big questions: you can always chat to them. I used their AI-tool to code my data and that worked great!

Cons

At the beginning, it took Some time to get used to their options.

Review Source

Response from Lumivero

October 24, 2023

Hi Eva, thank you very much for your positive feedback! We are delighted to hear that you've found ATLAS.ti so easy to understand and that you love our support and AI tools. Our developers are continuously working to balance intuitive functionality with powerful features, to make qualitative research easier for everyone, everywhere. We also have a dedicated AI Lab that is always working to bring the latest developments in AI to your fingertips, including our AI-powered tools such as AI Coding, AI Summaries, and code suggestions. We also place great importance in always being there for our users. That is why we offer support 24 hours a day, 5 days a week, via live chat, telephone, and email. Whatever questions you may have, we are here for you! We wish you all the best in your research!

UG

Umit G.  
Assistant Professor  
Higher Education  
Used the software for: 2+ years

### "One of the best powerful qualitative data analysis software "

October 4, 2022

5.0

One package that contains all tools and features. Web-based real-time collaboration. No matter your license, you can use Mac, Windows, and the Web to work on projects.

Pros

ATLAS.ti is one of the best powerful qualitative data analysis software which enables researchers to discover meaningful insights by providing them with intuitive research tools and best-in-class technology.

Cons

For students, the price might be a little bit more.

Review Source

Response from Lumivero

October 14, 2022

Hi Umit, thank you very much for your feedback! We are glad to hear that you find ATLAS.ti to be the most powerful qualitative data analysis software. We do indeed offer student licenses for ATLAS.ti that come with a significantly reduced cost. Moreover, if an ATLAS.ti Desktop+Web license is still too steep, students can work with just ATLAS.ti Web, which has a very low monthly subscription that can be cancelled as soon as they are finished using ATLAS.ti. We hope that this helps so that everyone can have access to ATLAS.ti, but if you ever have any specific questions or concerns, please don't hesitate to reach out to us: https://atlasti.com/support We wish you all the best in your research!

VR

Verified Reviewer  
PhD  
Architecture & Planning  
Used the software for: Less than 6 months

### "Review of Atlas.ti"

January 3, 2024

4.0

Works well for quick data analytics and visualization on small datasets

Pros

Ease and simplicity of use for data analytics

Cons

Does not handle large amounts of data well, was difficult to analyze multiple documents together

Review Source

Response from Lumivero

January 4, 2024

Dear user, thank you very much for sharing your feedback! We're happy to hear that ATLAS.ti has been simple and easy for you to use. Indeed, in our 2022 user survey, 97% of users valued how easy it is to use ATLAS.ti. ATLAS.ti allows users to analyze any quantity of data, and it is certainly not restricted to only small datasets. You can analyze any type of data (e.g., text, multimedia, etc.) and in any language. If you were using an automatic analysis tool and experienced some delays, this is due to the processing capacity of the local computer or the server load of OpenAI (if using an AI tool). These are factors beyond our control, but our team is always available to help you and ensure that your analytic journey is as smooth and efficient as possible. If you ever have any questions, please count on our support! We are here for you, 24 hours a day, 5 days a week, via live chat, telephone, and email. We are here to help you succeed in your research!

Jonathan A.  
System Administrator  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Excellent Software, it has helped me a lot in my thesis"

March 8, 2023

5.0

This software has been amazing, when I bought it I didn't think it was going to help me much in my thesis, however, I have been surprised, the way it allowed me to code my data saved me a lot of valuable time. It will definitely be my favorite software for my future research.

Pros

The user interface, the autocoding tools and the live support have fascinated me.

Cons

I would like to have more tools with AI, I work so much under pressure, so if sofwate could do analysis for me, this would be my life saver!

Review Source

Response from Lumivero

March 9, 2023

Hi Jonathan, thank you very much for your feedback! We're glad to hear that ATLAS.ti and our live user support has helped you for your thesis. We always strive to balance intuitive design with powerful functionality, and indeed in our 2022 user survey, we found that 97% of users valued the ease-of-use of the software. We also appreciate your feedback about the AI tools. ATLAS.ti can already automatically code for any text, concepts, sentiments, entities, and opinions. Our ATLAS.ti AI Lab is continuously working to incorporate the latest developments in AI-driven analysis to make research easier for everyone, everywhere. If you ever have any questions, please count on our support! We are here for you 24 hours a day, 5 days a week, via live chat, telephone, and email. We wish you all the best in your work with ATLAS.ti!

DD

Daniel D.  
Assistant Professor  
Research  
Used the software for: 2+ years

### "A product that helps me perform at a high level"

October 17, 2023

5.0

Pros

Atlas is intuitive and powerful. With very little support I am able to upload transcripts, code, organize, conceptualize an analysis that lets the story rise from the data.

Cons

I ran into trouble with product renewal which was remedied with great customer support.

Review Source

Response from Lumivero

October 24, 2023

Hi Daniel, thank you for your feedback. We're very glad to hear that ATLAS.ti has allowed you to perform at a high level! Indeed, in our 2022 user survey, we found that 97% of users valued how easy it is to use ATLAS.ti. Our mission is to make qualitative research easier for everyone, everywhere. That is why our developers are continuously working to balance intuitive functionality with powerful features, including our dedicated AI Lab that is always working to bring the latest developments in AI to your fingertips, such as AI Coding, AI Summaries, and code suggestions. We also appreciate your feedback about our great customer support. We place great importance in always being there for our users. That is why we offer support 24 hours a day, 5 days a week, via live chat, telephone, and email. We are always here for you, for whatever questions you may have. We wish you all the best in your research!

PM

Pedro M.  
Professor  
Higher Education  
Used the software for: Less than 6 months

### "First time use experience"

November 17, 2023

5.0

I think that a great caracteristic is that it is very intutitive, So, easy to use.

Pros

And I was used to the large amount of data analysis that can be done with programs such as SPSS in quantitative research. Now that I am doing my first qualitative research I have been pleasantly surprised with the variety of tools that Atlas.ti has. Especially in its latest version which incorporates artificial intelligence tools that are making it much easier for me to analyze the interviews I have conducted. I hope to continue to discover other supportive features as I progress in my work.

Cons

The manual is too extensive. And sometimes it is not easy to find what yu are looking for.

Review Source

Response from Lumivero

November 28, 2023

Dear Pedro, thank you very much for your feedback! We're glad to hear you've been pleasantly surprised with all the features and AI tools of ATLAS.ti. For any qualitative data analysis or mixed methods research you might conduct, you can count on ATLAS.ti! Our developers are continuously working to incorporate powerful features with intuitive design, including the latest developments in AI, such as Conversational AI, AI Coding, AI Summaries, AI code suggestions, and more. In case you didn't know, you can also export your entire ATLAS.ti project into a format that can be opened in SPSS, R, or other statistical analysis software. We strive to make qualitative research easier for everyone, everywhere, and a big part of that is always being there for our users. If you ever have any questions about how to do something in ATLAS.ti, please count on our support 24 hours a day, 5 days a week, via live chat, telephone, and email. We wish you all the best in your research!

DG

Divan G.  
Student Assistant  
Education Management  
Used the software for: 6-12 months

### "ATLAS.ti 23 "

December 23, 2023

4.0

Overall, Atlas.ti was a good product to use for qualitative research as it streamlined the process where all information/data could be found, stored, reviewed and adjusted seamlessly.

Pros

Atlas.ti made the compilation of codes from transcripts relatively easy with data discovery being easily accessible.

Cons

Atlas.ti may be difficult to use at first without the proper training which can be frustrating where certain aspects with data analysis being more difficult than it needs to be.

Review Source

Response from Lumivero

December 29, 2023

Dear Divan, thank you very much for your feedback! We're glad to hear that ATLAS.ti made it easy for you to analyze your transcripts. Indeed, ATLAS.ti is the only qualitative data analysis software to offer all tools and features and access to all platforms (Windows, Mac, and Web) in a single license. Our developers are continuously working to incorporate powerful features with intuitive design, including the latest developments in AI, such as Conversational AI, AI Coding, AI Summaries, AI code suggestions, and more. In case you ever have any questions about how to do something in ATLAS.ti, please count on our support. We strive to make qualitative research easier for everyone, everywhere, and a big part of that is always being there for our users. You can always contact us via live chat, telephone, and email, 24 hours a day, 5 days a week. A member of our team will always be happy to guide you through any part of using the software. We wish you all the best in your research!

AC

Andrew C.  
Researcher  
Program Development  
Used the software for: 2+ years

### "My experience with Atlas.ti"

January 17, 2023

5.0

A handy tool in program evaluation

Pros

A very user friendly software with a lot of functions that help produce quality data analysis and and reports. Auto coding allows fast impressions of how the data is organized

Cons

the trial version is too limited, so i just more features could be added especialliy the umber of records the version can handle

Review Source

Response from Lumivero

February 24, 2023

Dear Andrew, Thank you for your feedback on ATLAS.ti. We're glad to hear that you've found ATLAS.ti to be user-friendly and helpful for producing high quality results. Indeed, in our 2022 user survey, we found that 97% of our users valued the ease-of-use of ATLAS.ti. Thank you for your feedback on our trial version. It's important to note that our trial version is indeed a fully functional version of the software. The trial version allows you to explore all of the features without any limitations for up to five days within a 45-day period. This means that you have five days of actual usage, rather than five consecutive days that automatically count down. After the trial license expires, the program will default to a restricted version that still allows you to view projects of any size and create and edit small-sized projects. Starting with the free trial version is a great way to begin your project, and when you're ready to get a license, you can pick up right where you left off. If you have any further questions or comments, please don't hesitate to contact us at general@support.atlasti.com. We wish you all the best with your project and hope that ATLAS.ti continues to be a valuable tool for you.

AK

Andy K.  
M.S. Student  
Computer Software  
Used the software for: Less than 6 months

### "So Far the Best Option for Students"

October 20, 2023

5.0

Good enough for qualitative data analysis.

Pros

Most of all, reasonable pricing for the student plan. UI is simple and intuitive. Code merging is really useful when collaborating with team members.

Cons

I hope code merging supports Figma-like UI, so that I could scatter all codes on the board and start grouping.

Review Source

Response from Lumivero

October 27, 2023

Hi Andy, thank you very much for your feedback! We're glad to hear that you've found ATLAS.ti to be the best option for students. Our mission is to make qualitative research easier for everyone, everywhere, which is also why we offer licenses for students at a very reduced price. In addition, students and other users can work with just ATLAS.ti Web, which has a very low monthly subscription that can be canceled as soon as they are finished utilizing ATLAS.ti. ATLAS.ti is the only qualitative data analysis software to offer all features in one package, so that one flat fee is paid and there are no hidden costs or surprises. We're also glad that you enjoy the simple and intuitive user interface. Indeed, in our 2022 user survey, we found that 97% of users valued how easy it is to use ATLAS.ti. You can certainly merge codes and display them in networks in ATLAS.ti. For example, you can open all your codes in a network, draw connections among them, and view related quotations, memos, documents, or any other part of your project. You can see more information here: https://doc.atlasti.com/ManualWin/Networks/NetworksWorkingWith.html In case you ever have any questions about creating networks or anything else about ATLAS.ti, please count on our support. We are here for you 24 hours a day, 5 days a week, via live chat, telephone, and email: https://atlasti.com/support We wish you all the best in your research!

AQA

Abdulrazzaq Qasem A.  
researcher  
Research  
Used the software for: 2+ years

### "Powerful Data Analysis Made Simple"

April 13, 2023

4.0

Pros

A comprehensive set of features and tools for qualitative and mixed-methods data analysis

Cons

Limited support for non-English languages and character sets, which may be a drawback for international users or those working with multilingual data sets

Review Source

Response from Lumivero

April 17, 2023

Hi Abdulrazzaq, thank you very much for your feedback! We are glad to hear that ATLAS.ti has made your qualitative and mixed-methods analyses easier. We strive to balance powerful functionality with ease of use, and in our 2022 user survey, 97% of users valued how easy it is to use the software. We also recognize the importance of analyzing local interpretations and meanings, and our mission is to make qualitative research easier for everyone, everywhere. This is why ATLAS.ti has been fully unicode compatible for many years now and can support data in any language or character set. This means that you can analyze multilingual data, including to automatically code data, create word clouds, and more. If you ever have any questions or comments, please count on our support! We are here for you 24 hours a day, 5 days a week, via live chat, telephone, and email. We wish you all the best in your research!

NV

Niels V.  
Student  
Higher Education  
Used the software for: Less than 6 months

### "Using ATLAS.ti for an University assignment"

November 1, 2023

5.0

Overall I enjoyed the use of ATLAS.ti for the assignment I had. With the protocol I got from the university, it was easy to operate in ATLAS.ti

Pros

\+ The ease with which I was able to code the interview transcript + Being able to put the open code easily into a group code + import functioned worked properly + great customer support, that helped with a problem I was having

Cons

\- That there was no tree diagram option at networks on the Macbook, while it was available at other computers.

Review Source

Response from Lumivero

November 13, 2023

Hi Niels, thank you very much for your feedback! We are glad to hear that you enjoying using ATLAS.ti and found it easy to operate. Our mission is to make qualitative research easier for everyone, everywhere. This is why our team is continuously working to balance powerful features, including a broad range of AI-driven tools, with an intuitive interface. We were glad to learn that 97% of our users valued how easy it is to use ATLAS.ti in our 2022 user survey. We also appreciate your feedback about the automatic network layout options in ATLAS.ti Mac. We are continuously incorporating new features, which is why we always recommend installing any updates that are released. Everyone with an active ATLAS.ti license can install all software updates and version upgrades for free. In the meanwhile, you can already edit your networks in ATLAS.ti Mac to customize them however you like, for example by changing code colors, relation names, and the organization of the codes in your network. If you ever have any questions about how to create the kind of network you are interested in, please count on our support. We place great importance in always being there for our users. That is why we offer support 24 hours a day, 5 days a week, via live chat, telephone, and email. Whatever questions you may have, we are here for you! We wish you all the best in your research!

MVS

Manoel Valerio S.  
Solutions Architect  
Education Management  
Used the software for: 2+ years

### "Qualitative research"

September 9, 2022

4.0

Create networks, coding, memos and citation.

Pros

Create networks, coding, memos and citation.

Cons

Graph, tabular data, search text in multiple pdf content, not create correlation in files when same text.

Review Source

Response from Lumivero

March 9, 2023

Hello Manoel, thank you for your feedback! We are glad to hear that you enjoy the networks, coding, memos, and quotations in ATLAS.ti. It sounds like you might have been using an older version of the software, because ATLAS.ti Windows/Mac can also be used to create diagrams, tables, search text across documents, analyze co-occurrences, and more. If you are not seeing a particular feature, we kindly recommend downloading all the latest updates to the software so that you can enjoy the full host of features (ATLAS.ti licenses offer access to all features on all platforms for one flat fee). Moreover, everyone with an active license subscription can upgrade to the latest version of the software for free. In our 2022 user survey, 97% of users valued how easy it is to use ATLAS.ti. We also provide a variety of free webinars, video tutoriales, sample projects, and more, on the ATLAS.ti website. In addition, we are always here to help and answer any questions you may ever have with our live chat, telephone, and email support 24 hours a day, 5 days a week. If you ever have any other questions, comments, or suggestions, please write to general@support.atlasti.com, and we'd be happy to make sure ATLAS.ti is meeting all your analysis needs. We wish you all the best in your work with ATLAS.ti!

CK

Chowon K.  
UX Designer  
Design  
Used the software for: 6-12 months

### "Nice tool for qualitative data analysis"

November 2, 2023

5.0

Pros

I think it is a great starter for qualitative data analysis. It is easy to organize and start with raw interview data. I also love how it is easy to visualize data with color codes.

Cons

I think it's a great tool to begin data coding, but I use other tools for in-depth data analysis. After grouping the raw data, I use other tools like excel or miro to find higher level insights.

Review Source

Response from Lumivero

November 24, 2023

Hi Chowon, thank you for your feedback! We're glad to hear that ATLAS.ti has made it easy for you to analyze and visualize your data. For any qualitative insights, you can count on ATLAS.ti. For example, you can create networks, Sankey diagrams, force-directed graphs, TreeMaps, clouds, reports, tables, bar charts, and more. If you are conducting mixed-methods or quantitative research, you can certainly use Excel or other software to conduct additional quantitative analyses. In case you didn't know, you can also export your entire ATLAS.ti project to open it in other statistical analysis software, such as SPSS and R. If you ever have any questions, a member of our team will be happy to help you. We are here for you, 24 hours a day, 5 days a week, via live chat, email, and telephone. We wish you all the best in your research!

LV

Lindon V.  
Economista  
Research  
Used the software for: 2+ years

### "ATLAS.ti un aliado para comprender a fondo la realidad"

September 11, 2022

5.0

ATLAS.ti, le dio rigor a mis investigaciones y permitió lograr publicaciones en revistas indizadas, con lo cual he logrado mi Registro de Investigadores en el Perú

Pros

Es un software muy funcional en la inclusión de diferentes tipos de documentos que permiten una mirada más amplia al objeto de estudio. Es un software muy importante en la revisión de literatura, ya que sus códigos, vínculos, comentarios, memos permiten una estructuración de la realidad estudiada y luego pasar a la construcción de los discursos consistente del estado del arte.

Cons

No tengo aspectos en contra, ya que la última versión cubrió algunas inquietudes que tenía

Review Source

Response from Lumivero

October 7, 2022

Hola Lindon, muchísimas gracias por sus comentarios! Nos alegra mucho saber que ATLAS.ti le ha ayudado lograr su Registro de Investigadores en Perú. Uno de nuestros objetivos efectivamente siempre era facilitar el análisis de datos de tal manera que se puede fácilmente tener una visión global pero a la vez no perder vista de los detalles y el contexto de los datos. Por favor no dude en contactarnos siempre si tiene cualquier pregunta o comentario: https://atlasti.com/es/contactar-con-atlas-ti Le deseamos mucho ánimo en sus investigaciones!

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