# Halo Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Halo Software - reviews, pricing plans, popular comparisons to other Patient Case Management products and more.

Source: https://www.capterra.com/p/171509/Halo

---

# 

 Halo Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

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How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Halo

## What is Halo?

Halo will transform your case management. Experience a client centered system, that's easy to use and focused on providing you with data that's both easy to use and meaningful. Go paperless, only ever enter data once and work with your team around a single case file. Halo will streamline your processes saving you time and money. We can offer an off the shelf solution or will work with you to tailor the system to your needs. Get in touch and find out how we can help you.

## What is Halo used for?

[Psychiatry Electronic Medical Records](https://www.capterra.com/psychiatry-electronic-medical-records-emr-software/)[Substance Abuse EMR](https://www.capterra.com/substance-abuse-emr-software/)[Patient Case Management](https://www.capterra.com/patient-case-management-software/)

Top alternative

Featured

Overall rating

Based on 15 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

£300

Per Feature, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Halo?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.halosystem.co.uk/&name=Halo)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Halo

3.9 (15)

VS.

[4.6 (109)](https://www.capterra.com/p/129851/MedicsPremier/reviews/)

Starting Price

£300

Per Feature, Per Month

Starting Price

$350

Per User, One Time

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.8 (15)

Ease Of Use

4.5 (109)

Value For Money

3.8 (12)

Value For Money

4.4 (86)

Customer Service

4.1 (15)

Customer Service

4.3 (105)

## Halo alternatives

Highest Rated

[4.6 (204)](https://www.capterra.com/p/180530/Power-Diary/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.3 (43)](https://www.capterra.com/p/192006/FristCallTechnology/reviews/)

Starting price

$65.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

79%

of reviewers

rated it above 4 stars

[4.3 (497)](https://www.capterra.com/p/110018/rxnt/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[4.1 (334)](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

79%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Tracking

Track and document all activities across devices, networks, and other systems

Billing & Invoicing

Create, manage, and send invoices or bills to customers

Calendar Management

Track and manage schedules and meetings via an integrated calendar

Case Management

Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process

Customizable Reports

Alter the layout and content of reports

Document Management

Store, manage, and track all electronic documents in a centralized location

Halo 17 features

Track and document all activities across devices, networks, and other systems

Create, manage, and send invoices or bills to customers

Track and manage schedules and meetings via an integrated calendar

Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process

Alter the layout and content of reports

Store, manage, and track all electronic documents in a centralized location

Create and securely store digital patient records

Must serve psychiatrists/psychiatric practices

Visual representation of data using various graphical elements such as charts, graphs, maps & other visual aids

Records of patients' medical history

Administer and track medication inventory, schedules, dosage, and side-effects

Managing and tracking patient health, progress, communication, and treatment plans

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more

Log and store the source of contacts/leads

Create, manage and track all task activities and progression

Create treatment plans that document interventions and outcomes to track patient progress

Get Advice

We can help you find the software with the features you need.

Features

3.8 (15)

3.8

Based on 15 reviews

## Pricing

Value for money

3.8 (12)

Basic

£300.00

Per Feature,Per Month

Value for money

3.8 (12)

3.8

Based on 12 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

4.1 (15)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.1 (15)

4.1

Based on 15 reviews

## User reviews

Overall rating

3.9

Based on 15 reviews

Filter by rating

5(3)

4(10)

3(1)

2(0)

1(1)

Mentioned topic

Sorted by most recent

JM

Jim M.

Staff Nurse

Hospital & Health Care

### "Halo computer system"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

August 8, 2018

Poor download speed, at times connection is lost completely

Pros

Not having to phone halo helpdesk when a problem occurs, you can log on the system and report it there and then

Cons

It,s repetitive, it has to have you sign for each aspect of the work we do, once signed in it should automatically put your name in place

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MB

Marcus B.

Data Analyst

Government Administration

### "Halo User"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

August 7, 2018

I have always found the Halo system to be a reliable and cost effective.

Pros

The Halo system allows workers to concentrate on what they are employed to do, by minimising the time they need to spend entering data. The system covers the majority of features we need and can be tailored to meet bespoke requirements.

Cons

Like any IT system Halo can suffer from problems. When this happens they have been address quickly by the Halo team and fixes found, even when the problem is out of their control. I.E. a local network error.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NS

Nomsa S.

Support Worker

Hospital & Health Care

### "Review for Halo"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 6, 2018

it is a good software

Pros

Once you have have been shown how to use it, it is very easy to follow. You can change your password easily using forget password without any restrictions. You can also change the password to what is easier for you to remember. You can securely access Halo away from your office.

Cons

When Halo does not work or allow you to log on

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DH

Diane H.

Young People's Drug and Alcohol Practitioner

Health, Wellness and Fitness

### "Halo"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 6, 2018

The response from the Halo support team is second to none.

Pros

The prompts and drop down menus are very useful.

Cons

The overall appearance. It has been blue/grey/white forever

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MS

Mohammed S.

Specialist Prescriber

Hospital & Health Care

### "Halo review - "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

August 3, 2018

Pros

Can upload PDF and Word documents and attach them to a particular patient's record - a simple drag and drop manoeuvre

Cons

Halo Calendar very slow and not fit for purpose - stick to Outlook. Also Halo email - once email is read, no way to unread it so that it remains as a reminder. In a busy clinic, this means that reading emails is delayed until the clinician has time to action them.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SB

Suzanne B.

Substance Misuse Specialist

Mental Health Care

### "Halo "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

August 3, 2018

I have used Halo with a few agencies and i have no issues apart from the usual lack of speed with saving forms

Pros

Easy to navigate site I like being able to create reports to meet my needs

Cons

The colours on the dashboard for care plans etc.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SK

Sophia K.

Support Worker

Mental Health Care

### "Halo review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 1, 2018

Halo is great for storing work data overall. I like the new risk assessment as it is more beneficial.

Pros

Everything is set out well and is easy to use. Updates when changes have been made.

Cons

Only thing I have not liked is in the past when it crashes and I loose my work, but this has only happen a couple of times during the 2 years of me using Halo.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

WH

Wendy H.

Operations Manager

Individual & Family Services

### "Halo "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 1, 2018

Pros

I have been involved with Footworks from the beginning of HALO and over the years we have refined and changed some of the customer facing facilities.

Cons

It can be slow but that may well be our server.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JR

Jacqueline R.

Senior Administrator/Finance Officer

Individual & Family Services

### "Halo Use"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

August 1, 2018

Pros

Halo includes a lot of detail i.e. clients information etc. It also includes features for ease of collating data.

Cons

The system can be a bit slow on occassions.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JP

Jason P.

Project Administrator

Hospital & Health Care

### "My HALO nightmare"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

July 31, 2018

Very Poor, there is always an issue around using the software whether it is performance of errors within the software, the software is also very dated in terms of cross platform functionality - no secure mail gateways for example, inconsistent working practices in updating demographics etc

Pros

that it attempts to meet the needs of a specialist area of clients

Cons

That it is very poorly designed and integrated, it seems to have accreetd over time, there are a massive amounts of inconsistencies and bugs within the software

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 15, 2018

We are very sorry to hear that Halo hasn't met up to your expectations. Please get in touch with us directly so we can look at resolving these issues for you. Many Thanks, Halo.

[View all Reviews](https://www.capterra.com/p/171509/Halo/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)