Who Uses This Software?

Health and Social Care sector - Substance Misuse, Needle Exchange, Domestic Violence and Sexual Abuse, Mental Health, Anti-social Behavior.


Average Ratings

15 Reviews

  • 4 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Business Hours

Vendor Details

  • Footwork Solutions
  • www.halosystem.co.uk/
  • Founded 1996
  • United Kingdom

About Halo

Halo System will transform your case management. Experience a client centered system, that's easy to use and focused on providing you with data that's both easy to use and meaningful. Go paperless, only ever enter data once and work with your team around a single case file. Halo will streamline your processes saving you time and money. We can offer an off the shelf solution or will work with you to tailor the system to your needs. Get in touch and find out how we can help you.


Halo Features

  • Activity Tracking
  • Assessment Notes
  • Billing & Invoicing
  • Calendar Management
  • Candidate Identification
  • Case List Management
  • Eligibility Verification
  • HIPAA Compliant
  • Medical History Records
  • Patient Records
  • Referral Management
  • Treatment Planning

Halo Reviews Recently Reviewed!


Halo User

Aug 07, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The Halo system allows workers to concentrate on what they are employed to do, by minimising the time they need to spend entering data. The system covers the majority of features we need and can be tailored to meet bespoke requirements.

Cons: Like any IT system Halo can suffer from problems. When this happens they have been address quickly by the Halo team and fixes found, even when the problem is out of their control. I.E. a local network error.

Overall: I have always found the Halo system to be a reliable and cost effective.

My feedback

Jul 31, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: The different functions and facilities, for example: Caseload Manager, SMS texting, Multiple contacts via the Calendar, Client Journal, TOP Tracker. I also think there is a good range of reports available to use, which is really useful when I am asked for statistics.

Cons: I would like the Client Update form to be journey level rather than episode level; that way when someone updates a client address or contact number, this will update on all episodes within the journey. I also find the system quite slow at times, but I am unsure of whether this is a Halo issue or an I.T issue.

Overall: Overall I think Halo is a great system and it has improved a lot over the last 10 years. The Caseload Manager is such a beneficial tool and has allowed us to keep on top of our caseloads and to-do lists. The Halo Support team have been very helpful.

Halo review -

Aug 03, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Can upload PDF and Word documents and attach them to a particular patient's record - a simple drag and drop manoeuvre

Cons: Halo Calendar very slow and not fit for purpose - stick to Outlook. Also Halo email - once email is read, no way to unread it so that it remains as a reminder. In a busy clinic, this means that reading emails is delayed until the clinician has time to action them.

Review for Halo

Aug 06, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Once you have have been shown how to use it, it is very easy to follow. You can change your password easily using forget password without any restrictions. You can also change the password to what is easier for you to remember.

You can securely access Halo away from your office.

Cons: When Halo does not work or allow you to log on

Overall: it is a good software

Halo review

Aug 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Everything is set out well and is easy to use.

Updates when changes have been made.

Cons: Only thing I have not liked is in the past when it crashes and I loose my work, but this has only happen a couple of times during the 2 years of me using Halo.

Overall: Halo is great for storing work data overall. I like the new risk assessment as it is more beneficial.

Halo review

Jul 31, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: It is easy to navigate, looks appealing and has several neat search functions. It's good for reporting.

Cons: It's expensive to have bespoke features added. Sometimes it runs a little slow.

Overall: it is an effective data capture system which is suitable for our business. It supports us adequately with end of quarter reporting to commissioners.

Halo

Aug 03, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to navigate site

I like being able to create reports to meet my needs

Cons: The colours on the dashboard for care plans etc.

Overall: I have used Halo with a few agencies and i have no issues apart from the usual lack of speed with saving forms

Can see what you need on the front page

Jul 31, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: It is relatively easy to use with drop down menus easy fonts and accessible.

Cons: Time taken to save information on specific documents that are large.

Would be good if the spell check was in UK English

Overall: Easy to use

Halo

Jul 31, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It's easy quite easy and straightforward to use

Cons: There is nothing that I find least favorable about halo.

Overall: It's great to keep all the critical information about the clients in one safe place.

Halo

Aug 06, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: The prompts and drop down menus are very useful.

Cons: The overall appearance. It has been blue/grey/white forever

Overall: The response from the Halo support team is second to none.

My feedback

Jul 31, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Halo is a very easy system to use. I like it alot.

Cons: Halo can sometimes be slow to load the forms.

Overall: have enjoyed using the system as its quite intuitive and easy to navigate

Halo computer system

Aug 08, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Not having to phone halo helpdesk when a problem occurs, you can log on the system and report it there and then

Cons: It,s repetitive, it has to have you sign for each aspect of the work we do, once signed in it should automatically put your name in place

Overall: Poor download speed, at times connection is lost completely

My HALO nightmare

Jul 31, 2018
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: that it attempts to meet the needs of a specialist area of clients

Cons: That it is very poorly designed and integrated, it seems to have accreetd over time, there are a massive amounts of inconsistencies and bugs within the software

Overall: Very Poor, there is always an issue around using the software whether it is performance of errors within the software, the software is also very dated in terms of cross platform functionality - no secure mail gateways for example, inconsistent working practices in updating demographics etc

Vendor Response

by Footwork Solutions on August 15, 2018

We are very sorry to hear that Halo hasn't met up to your expectations. Please get in touch with us directly so we can look at resolving these issues for you. Many Thanks, Halo.

Halo

Aug 01, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I have been involved with Footworks from the beginning of HALO and over the years we have refined and changed some of the customer facing facilities.

Cons: It can be slow but that may well be our server.

Halo Use

Aug 01, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Halo includes a lot of detail i.e. clients information etc.

It also includes features for ease of collating data.

Cons: The system can be a bit slow on occassions.